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compliance analyst
Senior Performance Analyst
scrumconnect ltd Blackpool, Lancashire
About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. Role Summary: We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation, and cleansing of data. Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports. Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting. Ensure compliance with digital service standards and accessibility principles. Essential Skills and Experience: Demonstrated 7+ years of experience working within performance analysis or similar roles. Strong technical capability in: Microsoft Power BI Microsoft Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and preparation best practices. Desirable Skills: Experience in public sector, internal services, or large-scale digital transformation. Exposure to agile environments and iterative delivery. Understanding of data privacy, security, and governance frameworks.
Dec 04, 2025
Contractor
About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. Role Summary: We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation, and cleansing of data. Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports. Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting. Ensure compliance with digital service standards and accessibility principles. Essential Skills and Experience: Demonstrated 7+ years of experience working within performance analysis or similar roles. Strong technical capability in: Microsoft Power BI Microsoft Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and preparation best practices. Desirable Skills: Experience in public sector, internal services, or large-scale digital transformation. Exposure to agile environments and iterative delivery. Understanding of data privacy, security, and governance frameworks.
TRIAD GROUP PLC
Solutions Architect
TRIAD GROUP PLC Milton Keynes, Buckinghamshire
Solutions Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £80,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. * Glassdoor score of 4.7 * 97% of our staff would recommend Triad to a friend * 100% CEO approval See for yourself some of the work that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products * Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Solution Architect with strong experience across .NET (C#) and Java technologies. You will play a pivotal role in designing and delivering high-quality, scalable, and secure digital solutions for our clients. You will collaborate closely with stakeholders, development teams, and technical leads to shape architectures that align with both client objectives and best practices in cloud-native and enterprise systems design. This is a hands-on architecture role that combines technical depth with strategic oversight, ensuring solutions are both innovative and deliver long-term value. Key Responsibilities: * Solution Design - Define the technical architecture, predominantly utilising cloud native services on AWS or Azure combined with bespoke .NET or Java services, or low code (PowerPlatform) depending on the client environment and architectural strategy. * Technical Leadership - Provide technical direction to development teams, guiding architectural decisions, integration approaches, and solution delivery. * Stakeholder Collaboration - Engage with clients, business analysts, and delivery leads to translate business and user needs into robust technical solutions. * Cloud & Integration - Design and oversee the implementation of cloud-native and hybrid solutions, including APIs, microservices, and event-driven architectures. * Governance & Standards - Champion architectural best practices, coding standards, and design governance across multiple projects. * Quality Assurance - Support solution reviews, code assessments, and performance testing to ensure architectural integrity and compliance with non-functional requirements. * Continuous Improvement - Contribute to Triad's architecture community of practice, sharing knowledge, tools, and lessons learned to drive ongoing technical excellence. Skills and Experience: * Proven experience as a Solution Architect, Technical Architect, or Senior Developer/Tech Lead across .NET (C#) and Java platforms. * Strong understanding of software design principles, object-oriented programming, and distributed systems. * Hands-on experience with cloud technologies such as Azure, AWS, or GCP. * Proficiency in integration design, including RESTful APIs, microservices, and message-based systems. * Experience in designing and implementing secure, scalable enterprise applications. * Familiarity with DevOps, CI/CD pipelines, and modern deployment practices. * Experience working with the UK Public Sector and understanding of GDS Service Standards - desirable. * Excellent communication and stakeholder management skills with the ability to explain complex technical concepts clearly. Qualifications & Certifications * A degree or equivalent qualification in Computer Science, Software Engineering, or a related field - desirable. * Azure Solutions Architect, AWS Certified Solutions Architect, or similar cloud certification - desirable. * TOGAF or equivalent enterprise architecture certification - desirable. * Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: * Continuous Training & Development: Access to top-rated Udemy Business courses. * Work Environment: Collaborative, creative, and free from discrimination. * Benefits: * 25 days of annual leave, plus bank holidays. * Matched pension contributions (5%). * Private healthcare with Bupa * Gym membership support or Lakeshore Fitness access. * Perkbox membership. * Cycle-to-work scheme. Our Selection Pro ces s After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: 1. Online Technical Test 2. A first stage interview with our Tech Team 3. A second stage interview with the management team We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Dec 04, 2025
Full time
Solutions Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £80,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. * Glassdoor score of 4.7 * 97% of our staff would recommend Triad to a friend * 100% CEO approval See for yourself some of the work that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products * Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Solution Architect with strong experience across .NET (C#) and Java technologies. You will play a pivotal role in designing and delivering high-quality, scalable, and secure digital solutions for our clients. You will collaborate closely with stakeholders, development teams, and technical leads to shape architectures that align with both client objectives and best practices in cloud-native and enterprise systems design. This is a hands-on architecture role that combines technical depth with strategic oversight, ensuring solutions are both innovative and deliver long-term value. Key Responsibilities: * Solution Design - Define the technical architecture, predominantly utilising cloud native services on AWS or Azure combined with bespoke .NET or Java services, or low code (PowerPlatform) depending on the client environment and architectural strategy. * Technical Leadership - Provide technical direction to development teams, guiding architectural decisions, integration approaches, and solution delivery. * Stakeholder Collaboration - Engage with clients, business analysts, and delivery leads to translate business and user needs into robust technical solutions. * Cloud & Integration - Design and oversee the implementation of cloud-native and hybrid solutions, including APIs, microservices, and event-driven architectures. * Governance & Standards - Champion architectural best practices, coding standards, and design governance across multiple projects. * Quality Assurance - Support solution reviews, code assessments, and performance testing to ensure architectural integrity and compliance with non-functional requirements. * Continuous Improvement - Contribute to Triad's architecture community of practice, sharing knowledge, tools, and lessons learned to drive ongoing technical excellence. Skills and Experience: * Proven experience as a Solution Architect, Technical Architect, or Senior Developer/Tech Lead across .NET (C#) and Java platforms. * Strong understanding of software design principles, object-oriented programming, and distributed systems. * Hands-on experience with cloud technologies such as Azure, AWS, or GCP. * Proficiency in integration design, including RESTful APIs, microservices, and message-based systems. * Experience in designing and implementing secure, scalable enterprise applications. * Familiarity with DevOps, CI/CD pipelines, and modern deployment practices. * Experience working with the UK Public Sector and understanding of GDS Service Standards - desirable. * Excellent communication and stakeholder management skills with the ability to explain complex technical concepts clearly. Qualifications & Certifications * A degree or equivalent qualification in Computer Science, Software Engineering, or a related field - desirable. * Azure Solutions Architect, AWS Certified Solutions Architect, or similar cloud certification - desirable. * TOGAF or equivalent enterprise architecture certification - desirable. * Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: * Continuous Training & Development: Access to top-rated Udemy Business courses. * Work Environment: Collaborative, creative, and free from discrimination. * Benefits: * 25 days of annual leave, plus bank holidays. * Matched pension contributions (5%). * Private healthcare with Bupa * Gym membership support or Lakeshore Fitness access. * Perkbox membership. * Cycle-to-work scheme. Our Selection Pro ces s After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: 1. Online Technical Test 2. A first stage interview with our Tech Team 3. A second stage interview with the management team We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Customer Relations Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Michael Page
Debt Advisory - Analyst
Michael Page City, London
Debt Advisory - Analyst Advising Sponsors and Corporates across capital and debt raising, focusing mainly on LBO's. Working across the transaction life cycle. Client Details West end based Debt Advisory Firm Description Assist in preparing financial models and analysis for debt advisory projects. Support the development of presentations and proposals for clients. Conduct detailed market research and analysis to identify trends and opportunities. Collaborate with senior team members to structure and negotiate financial solutions. Maintain up-to-date knowledge of industry regulations and compliance standards. Build and maintain strong client relationships through effective communication and reporting. Contribute to internal process improvements and efficiency initiatives. Provide ad-hoc support on additional tasks as required by the team. Profile A successful Debt Advisory - Analyst should have: 1-3 years of experience in either Leveraged Finance, Direct Lending or Debt Advisory A strong academic background in finance, economics, or a related field. Proficiency in financial modelling and advanced Excel skills. Experience or exposure to the banking and financial services sector. Excellent analytical and problem-solving abilities. Strong communication skills, both written and verbal. A proactive approach with attention to detail and accuracy. The ability to work effectively within a team environment. Job Offer A competitive salary Opportunities for professional development and career growth. Exposure to a variety of projects within the financial services industry. A supportive and collaborative work culture in London. Comprehensive benefits package tailored to employee needs. This is an excellent opportunity for an ambitious individual to join a small-sized organisation in the heart of London. If you are ready to take the next step in your career as a Debt Advisory - Analyst, apply today!
Dec 04, 2025
Full time
Debt Advisory - Analyst Advising Sponsors and Corporates across capital and debt raising, focusing mainly on LBO's. Working across the transaction life cycle. Client Details West end based Debt Advisory Firm Description Assist in preparing financial models and analysis for debt advisory projects. Support the development of presentations and proposals for clients. Conduct detailed market research and analysis to identify trends and opportunities. Collaborate with senior team members to structure and negotiate financial solutions. Maintain up-to-date knowledge of industry regulations and compliance standards. Build and maintain strong client relationships through effective communication and reporting. Contribute to internal process improvements and efficiency initiatives. Provide ad-hoc support on additional tasks as required by the team. Profile A successful Debt Advisory - Analyst should have: 1-3 years of experience in either Leveraged Finance, Direct Lending or Debt Advisory A strong academic background in finance, economics, or a related field. Proficiency in financial modelling and advanced Excel skills. Experience or exposure to the banking and financial services sector. Excellent analytical and problem-solving abilities. Strong communication skills, both written and verbal. A proactive approach with attention to detail and accuracy. The ability to work effectively within a team environment. Job Offer A competitive salary Opportunities for professional development and career growth. Exposure to a variety of projects within the financial services industry. A supportive and collaborative work culture in London. Comprehensive benefits package tailored to employee needs. This is an excellent opportunity for an ambitious individual to join a small-sized organisation in the heart of London. If you are ready to take the next step in your career as a Debt Advisory - Analyst, apply today!
Customer Service Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Customer Care Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Experis
Digital Operations Manager, IT Manager
Experis
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 04, 2025
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Customer Care Advisor - Sunderland
Barclays Bank Plc Tower Hamlets, London
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Virgin Money
Cyber Security Engineer
Virgin Money Glasgow, Lanarkshire
Business Unit: Chief Data Office Salary range: £40,800 to £51,000 per annum Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose: We want to make banking fairer and more rewarding - and that idea starts with every single one of us here at Virgin Money. Wanting to provide a simply brilliant experience? Excited to start your next adventure? You might have just found it. The Security Engineering team is part of Technical Operations and Cyber Security within Virgin Money and we maintain the Bank's Security tools & applications. Our aim of Security Engineering is to cultivate unwavering trust in our products and services by engineering resilient security solutions that protect our users and customers from evolving threats. We strive to be the invisible shield, working tirelessly to ensure their data and digital experiences remain safe, secure, and uninterrupted. By joining our team, you will become a vital part of this mission, contributing your unique skills and perspectives to building a safer digital future. What you'll be doing Proactively use security engineering tools to identify and mitigate security risks based on an in-depth understanding of network protocols, endpoint security and vulnerabilities. Develop and implement security measures using specialised tools based on Cyber security best practices. Working alongside project teams and other stakeholders to ensure solutions meet the strategic needs of Virgin Money. Helping to design, roll out and manage Microsoft Security technologies, with a particular focus on Defender for Endpoint and Defender for Servers. Support and build endpoint & server security capabilities, including deciding on the granularities of controls from a threat-led perspective (e.g., application level, environment level, network level, network policies, mapping attack paths, and building mitigations). Contribute significantly to team culture and the ongoing evolution of security engineering practices. Implement automation to remove repetitive manual tasks. We need you to have Hands-on experience with Microsoft Security technologies. For example, Defender for Endpoint, Defender for Servers and Defender XDR, including deployment, policy configuration, and incident response workflows. Familiarity with deploying Infrastructure as Code and using CI/CD technologies, such as Azure DevOps. Hands-on experience implementing Microsoft Defender for Endpoint and Defender for Servers in cloud and hybrid environments. Previous experience working with security best practices - e.g. Zero trust, defence in depth, least privilege, security hardening and compliance. Experience in applying zero-trust principles to secure large-scale IT infrastructures, demonstrated by successful deployments within a corporate setting. It's a bonus if you have but not essential Experience as a Cyber Security Engineer, Cyber Security Analyst with an interest in becoming a Cyber Security Engineer. Experience with Terraform, Python, Javascript/Node.js, PowerShell or Bash Knowledge of infrastructure and application monitoring, such as Icinga, Elastic Stack or Dynatrace. Endpoint Security certifications (especially Microsoft centric) would be advantageous. Proven ability to design and deploy endpoint/server security solutions. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth
Dec 04, 2025
Full time
Business Unit: Chief Data Office Salary range: £40,800 to £51,000 per annum Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose: We want to make banking fairer and more rewarding - and that idea starts with every single one of us here at Virgin Money. Wanting to provide a simply brilliant experience? Excited to start your next adventure? You might have just found it. The Security Engineering team is part of Technical Operations and Cyber Security within Virgin Money and we maintain the Bank's Security tools & applications. Our aim of Security Engineering is to cultivate unwavering trust in our products and services by engineering resilient security solutions that protect our users and customers from evolving threats. We strive to be the invisible shield, working tirelessly to ensure their data and digital experiences remain safe, secure, and uninterrupted. By joining our team, you will become a vital part of this mission, contributing your unique skills and perspectives to building a safer digital future. What you'll be doing Proactively use security engineering tools to identify and mitigate security risks based on an in-depth understanding of network protocols, endpoint security and vulnerabilities. Develop and implement security measures using specialised tools based on Cyber security best practices. Working alongside project teams and other stakeholders to ensure solutions meet the strategic needs of Virgin Money. Helping to design, roll out and manage Microsoft Security technologies, with a particular focus on Defender for Endpoint and Defender for Servers. Support and build endpoint & server security capabilities, including deciding on the granularities of controls from a threat-led perspective (e.g., application level, environment level, network level, network policies, mapping attack paths, and building mitigations). Contribute significantly to team culture and the ongoing evolution of security engineering practices. Implement automation to remove repetitive manual tasks. We need you to have Hands-on experience with Microsoft Security technologies. For example, Defender for Endpoint, Defender for Servers and Defender XDR, including deployment, policy configuration, and incident response workflows. Familiarity with deploying Infrastructure as Code and using CI/CD technologies, such as Azure DevOps. Hands-on experience implementing Microsoft Defender for Endpoint and Defender for Servers in cloud and hybrid environments. Previous experience working with security best practices - e.g. Zero trust, defence in depth, least privilege, security hardening and compliance. Experience in applying zero-trust principles to secure large-scale IT infrastructures, demonstrated by successful deployments within a corporate setting. It's a bonus if you have but not essential Experience as a Cyber Security Engineer, Cyber Security Analyst with an interest in becoming a Cyber Security Engineer. Experience with Terraform, Python, Javascript/Node.js, PowerShell or Bash Knowledge of infrastructure and application monitoring, such as Icinga, Elastic Stack or Dynatrace. Endpoint Security certifications (especially Microsoft centric) would be advantageous. Proven ability to design and deploy endpoint/server security solutions. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth
Customer Relations Advisor - Sunderland
Barclays Bank Plc Tower Hamlets, London
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
HAMPSHIRE COUNTY COUNCIL
Data and Assurance Officer
HAMPSHIRE COUNTY COUNCIL Winchester, Hampshire
Joining our friendly and supportive Placement and Quality Team as a Data and Assurance Officer, you'll enjoy a challenging and varied role where you can make a real difference. Working as part of Shared Services (Adults' Health and Care and Children's Services), you'll help deliver key activities for the Placement and Quality Team and contribute to projects within the Care Provider Improvement (CPI) programme. What you'll do: Analyse and report data from multiple sources to support decision-making. Produce scheduled and ad hoc reports, respond to FOI requests, and provide accurate management information. Support placement tracking, quality monitoring, and optimisation activities. Contribute to emerging projects and workstreams within the CPI programme. Collaborate with colleagues and partners to support with data for management information, investigations and quality assurance processes. What we're looking for: Strong Microsoft Excel skills, including formulas (e.g., VLOOKUP), pivot tables, filters and conditional formatting. Knowledge of data cleansing, validation, and verification techniques. Strong organisational skills and ability to manage competing priorities and deadlines. Excellent attention to detail and accuracy under pressure. Good communication skills and a collaborative approach to teamwork. Why join us: Be part of a service that makes a real difference to children and families across Hampshire. Enjoy a flexible, inclusive, and supportive working environment with hybrid working options. Benefit from professional development opportunities and a workplace that values growth and teamwork. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Data and Compliance Officer, Data Quality and Assurance Analyst, Information and Assurance Officer, Performance and Assurance Officer, Data Insights and Assurance Specialist
Dec 04, 2025
Full time
Joining our friendly and supportive Placement and Quality Team as a Data and Assurance Officer, you'll enjoy a challenging and varied role where you can make a real difference. Working as part of Shared Services (Adults' Health and Care and Children's Services), you'll help deliver key activities for the Placement and Quality Team and contribute to projects within the Care Provider Improvement (CPI) programme. What you'll do: Analyse and report data from multiple sources to support decision-making. Produce scheduled and ad hoc reports, respond to FOI requests, and provide accurate management information. Support placement tracking, quality monitoring, and optimisation activities. Contribute to emerging projects and workstreams within the CPI programme. Collaborate with colleagues and partners to support with data for management information, investigations and quality assurance processes. What we're looking for: Strong Microsoft Excel skills, including formulas (e.g., VLOOKUP), pivot tables, filters and conditional formatting. Knowledge of data cleansing, validation, and verification techniques. Strong organisational skills and ability to manage competing priorities and deadlines. Excellent attention to detail and accuracy under pressure. Good communication skills and a collaborative approach to teamwork. Why join us: Be part of a service that makes a real difference to children and families across Hampshire. Enjoy a flexible, inclusive, and supportive working environment with hybrid working options. Benefit from professional development opportunities and a workplace that values growth and teamwork. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Data and Compliance Officer, Data Quality and Assurance Analyst, Information and Assurance Officer, Performance and Assurance Officer, Data Insights and Assurance Specialist
Smart4Chemical
Analytical Method Development Chemist
Smart4Chemical
A fantastic opportunity has become available to join a busy Quality Department as an Analytical Method Development Chemist . This role is ideal for someone with strong analytical chemistry expertise, hands-on experience with laboratory instrumentation, and a passion for developing and validating robust analytical methods to support new and existing projects. About the Role In this varied and technically challenging position, you will play a key role in ensuring laboratory equipment is maintained to the highest standards while leading analytical method development and verification activities for new products. You will collaborate closely with QC teams, support troubleshooting, and contribute to continuous improvement across quality processes. Key Responsibilities Ensure all QC instruments are calibrated, maintained, and fully fit for use. Develop, verify, and validate analytical methods for new projects. Create Standard Test Methods (STMs) for newly developed methods. Train analysts on new R&D methods and STMs ahead of production rollout. Oversee timely renewal and cost optimisation of equipment service contracts. Operate, calibrate, and check analytical equipment in accordance with good laboratory practice. Assist in investigations of equipment or material failures under the guidance of the Quality Control Manager. Manage and monitor stock levels of reagents, parts, and spares; ensure reagent shelf-life compliance. Support the validation of standard operating procedures. Prepare and dispatch small customer samples as required. Perform analytical testing to support process improvement and QC procedure development. Set up test methods and specifications for new products within internal systems (e.g., LIMS, ERP). Provide analytical shift cover when required. About You To succeed in this position, you should be able to demonstrate: Strong understanding of a broad range of analytical chemistry techniques. Proven competence in analytical method development and validation. Experience in analytical instrument troubleshooting. Working knowledge of laboratory software setup, configuration, and data backups. Proficiency in specific analytical techniques (where applicable). Understanding of environmental monitoring techniques (where applicable). Knowledge of deviation reporting and Out-of-Specification (OOS) procedures. If this is of interest to you, apply with an up-to-date copy of your CV; for further information reach out to Rebecca
Dec 04, 2025
Full time
A fantastic opportunity has become available to join a busy Quality Department as an Analytical Method Development Chemist . This role is ideal for someone with strong analytical chemistry expertise, hands-on experience with laboratory instrumentation, and a passion for developing and validating robust analytical methods to support new and existing projects. About the Role In this varied and technically challenging position, you will play a key role in ensuring laboratory equipment is maintained to the highest standards while leading analytical method development and verification activities for new products. You will collaborate closely with QC teams, support troubleshooting, and contribute to continuous improvement across quality processes. Key Responsibilities Ensure all QC instruments are calibrated, maintained, and fully fit for use. Develop, verify, and validate analytical methods for new projects. Create Standard Test Methods (STMs) for newly developed methods. Train analysts on new R&D methods and STMs ahead of production rollout. Oversee timely renewal and cost optimisation of equipment service contracts. Operate, calibrate, and check analytical equipment in accordance with good laboratory practice. Assist in investigations of equipment or material failures under the guidance of the Quality Control Manager. Manage and monitor stock levels of reagents, parts, and spares; ensure reagent shelf-life compliance. Support the validation of standard operating procedures. Prepare and dispatch small customer samples as required. Perform analytical testing to support process improvement and QC procedure development. Set up test methods and specifications for new products within internal systems (e.g., LIMS, ERP). Provide analytical shift cover when required. About You To succeed in this position, you should be able to demonstrate: Strong understanding of a broad range of analytical chemistry techniques. Proven competence in analytical method development and validation. Experience in analytical instrument troubleshooting. Working knowledge of laboratory software setup, configuration, and data backups. Proficiency in specific analytical techniques (where applicable). Understanding of environmental monitoring techniques (where applicable). Knowledge of deviation reporting and Out-of-Specification (OOS) procedures. If this is of interest to you, apply with an up-to-date copy of your CV; for further information reach out to Rebecca
emagine
Quant Analyst - Rates (h/f)
emagine
Quant Analyst - Rates £800-900pd Inside IR35 3-4 days on site London based emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We're hiring a highly skilled Rates Quantitative Analyst to join a leading Front Office desk within a financial institution. The ideal consultant will have deep expertise in interest-rate products, curve construction, pricing, and risk, paired with strong programming ability in Python and C++. You'll work directly with traders and quants to build and enhance production-grade models, optimising pricing, risk, and trading decisions. Main Responsibilities Build, develop, and maintain quantitative models used directly by the trading desk, supporting swaps, swaptions, caps/floors, and other USD/EUR/GBP rates products. Own and extend key components of the Rates Quant Library, focusing on performance, scalability, and Real Time trading impact. Implement and calibrate SABR and volatility models, curve frameworks, and other Front Office pricing components. Partner closely with traders and quants to deliver production-grade pricing and risk tools, optimised for desk decision-making. Analyse pricing behaviour, sensitivities, and model outputs to support trading decisions. Key Requirements Strong academic background in a quantitative discipline (Maths, Physics, Engineering, or similar). Proven Front Office experience as a Rates Quant Analyst or Quant Developer; experience in risk validation or compliance is not required. Expert-level proficiency in Python and C++ for building, prototyping, and implementing models used in trading. Hands-on experience with SABR, curve construction, volatility modelling, and Front Office analytics. Solid understanding of interest-rate derivatives pricing, stochastic calculus, numerical methods, and trading-focused risk concepts. Experience designing and maintaining large-scale quant libraries used in a trading environment. Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin
Dec 04, 2025
Contractor
Quant Analyst - Rates £800-900pd Inside IR35 3-4 days on site London based emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We're hiring a highly skilled Rates Quantitative Analyst to join a leading Front Office desk within a financial institution. The ideal consultant will have deep expertise in interest-rate products, curve construction, pricing, and risk, paired with strong programming ability in Python and C++. You'll work directly with traders and quants to build and enhance production-grade models, optimising pricing, risk, and trading decisions. Main Responsibilities Build, develop, and maintain quantitative models used directly by the trading desk, supporting swaps, swaptions, caps/floors, and other USD/EUR/GBP rates products. Own and extend key components of the Rates Quant Library, focusing on performance, scalability, and Real Time trading impact. Implement and calibrate SABR and volatility models, curve frameworks, and other Front Office pricing components. Partner closely with traders and quants to deliver production-grade pricing and risk tools, optimised for desk decision-making. Analyse pricing behaviour, sensitivities, and model outputs to support trading decisions. Key Requirements Strong academic background in a quantitative discipline (Maths, Physics, Engineering, or similar). Proven Front Office experience as a Rates Quant Analyst or Quant Developer; experience in risk validation or compliance is not required. Expert-level proficiency in Python and C++ for building, prototyping, and implementing models used in trading. Hands-on experience with SABR, curve construction, volatility modelling, and Front Office analytics. Solid understanding of interest-rate derivatives pricing, stochastic calculus, numerical methods, and trading-focused risk concepts. Experience designing and maintaining large-scale quant libraries used in a trading environment. Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin
Tenth Revolution Group
MetaData Analyst
Tenth Revolution Group
Contract Role: Metadata Management Specialist Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Own and maintain interim DMO metadata management repositories Ensure metadata complies with policy standards Collaborate with data owners and stewards to populate business metadata for CDEs Work with project managers to capture technical metadata for MITBIT initiatives Establish and execute attestation and change management processes Support documentation of data lineage where required Assist in identifying long-term and interim metadata management tools Promote standardisation, visibility, and corporate-wide adoption of metadata Hands-on involvement in all aspects of metadata management Skills & Experience Strong understanding of business and technical metadata types Significant experience in metadata management and related tools Proficiency in data modelling and data profiling Excellent documentation and stakeholder management skills Financial Services experience preferred (not essential) Additional Information Contractors are expected to maintain clear reporting lines, comply with regulatory requirements, and uphold the Company's Code of Conduct. You will be responsible for maintaining professional competence and supporting compliance standards throughout the engagement.
Dec 04, 2025
Contractor
Contract Role: Metadata Management Specialist Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Own and maintain interim DMO metadata management repositories Ensure metadata complies with policy standards Collaborate with data owners and stewards to populate business metadata for CDEs Work with project managers to capture technical metadata for MITBIT initiatives Establish and execute attestation and change management processes Support documentation of data lineage where required Assist in identifying long-term and interim metadata management tools Promote standardisation, visibility, and corporate-wide adoption of metadata Hands-on involvement in all aspects of metadata management Skills & Experience Strong understanding of business and technical metadata types Significant experience in metadata management and related tools Proficiency in data modelling and data profiling Excellent documentation and stakeholder management skills Financial Services experience preferred (not essential) Additional Information Contractors are expected to maintain clear reporting lines, comply with regulatory requirements, and uphold the Company's Code of Conduct. You will be responsible for maintaining professional competence and supporting compliance standards throughout the engagement.
SmartSourcing Ltd
IT Support Analyst - Windows 10/11 -Salisbury - £30-35,000 + Benefits
SmartSourcing Ltd Salisbury, Wiltshire
Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Windows10, Windows 11 located in the Salisbury area, Wiltshire and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support to users across multiple sites. You'll handle calls and requests, resolve incidents, and ensure IT services run smoothly. You will be working in an SC Security Cleared environment. You will either currently hold SC/DV Clearance, or be eligible to undertake.* The client will sponsor SC clearance if not already held* £ Paying £30-35K plus excellent benefits The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT Support Analyst, you'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. Troubleshoot and resolve issues, escalating when needed. support device builds, provisioning, and asset management. Ensure compliance with IT security policies. Essential Skills strong knowledge of Windows 10/11, Microsoft Office, O365. Experience in IT support across multi-office environments. Familiarity with ITIL v4 and Service Desk tools. Device installation, configuration, and troubleshooting. Understanding of IT security best practices. CompTIA A+ or equivalent certification. Desirable Experience with Halo, SCCM/MECM, Intune. Knowledge of VOIP, printer admin, and Microsoft licensing. If you're an experienced IT Support Analyst with strong Windows 11 and ITIL knowledge, and you're looking to make an impact in a secure, dynamic environment, we'd love to hear from you. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Dec 04, 2025
Full time
Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Windows10, Windows 11 located in the Salisbury area, Wiltshire and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support to users across multiple sites. You'll handle calls and requests, resolve incidents, and ensure IT services run smoothly. You will be working in an SC Security Cleared environment. You will either currently hold SC/DV Clearance, or be eligible to undertake.* The client will sponsor SC clearance if not already held* £ Paying £30-35K plus excellent benefits The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT Support Analyst, you'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. Troubleshoot and resolve issues, escalating when needed. support device builds, provisioning, and asset management. Ensure compliance with IT security policies. Essential Skills strong knowledge of Windows 10/11, Microsoft Office, O365. Experience in IT support across multi-office environments. Familiarity with ITIL v4 and Service Desk tools. Device installation, configuration, and troubleshooting. Understanding of IT security best practices. CompTIA A+ or equivalent certification. Desirable Experience with Halo, SCCM/MECM, Intune. Knowledge of VOIP, printer admin, and Microsoft licensing. If you're an experienced IT Support Analyst with strong Windows 11 and ITIL knowledge, and you're looking to make an impact in a secure, dynamic environment, we'd love to hear from you. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Tenth Revolution Group
Data Governance Specialist
Tenth Revolution Group
Contract Role: Data Governance & Data Quality SME Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Define and document target operating model and interim phases in line with DMO vision Create terms of reference for key roles and responsibilities Design and document business processes and data standards Support Data Council and working group meetings Assist in defining control frameworks (in collaboration with Metadata Lead) Deploy and refine processes with Data Quality Analyst to ensure BAU readiness Develop training materials and deliver initial training sessions Ensure alignment between EMEA DMO and major transformation programmes (MIT/BIT) Mentor junior team members and provide hands-on support Skills & Experience Extensive experience as a Data Governance and Data Quality SME Strong documentation, process design, and stakeholder management skills Financial Services experience preferred (not essential) Additional Information Contractors are expected to maintain clear reporting lines, comply with regulatory requirements, and uphold the Company's Code of Conduct. You will be responsible for maintaining professional competence and supporting compliance standards throughout the engagement.
Dec 04, 2025
Contractor
Contract Role: Data Governance & Data Quality SME Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Define and document target operating model and interim phases in line with DMO vision Create terms of reference for key roles and responsibilities Design and document business processes and data standards Support Data Council and working group meetings Assist in defining control frameworks (in collaboration with Metadata Lead) Deploy and refine processes with Data Quality Analyst to ensure BAU readiness Develop training materials and deliver initial training sessions Ensure alignment between EMEA DMO and major transformation programmes (MIT/BIT) Mentor junior team members and provide hands-on support Skills & Experience Extensive experience as a Data Governance and Data Quality SME Strong documentation, process design, and stakeholder management skills Financial Services experience preferred (not essential) Additional Information Contractors are expected to maintain clear reporting lines, comply with regulatory requirements, and uphold the Company's Code of Conduct. You will be responsible for maintaining professional competence and supporting compliance standards throughout the engagement.
CBSbutler Holdings Limited trading as CBSbutler
Security Analyst / Information Assurance
CBSbutler Holdings Limited trading as CBSbutler
Security Analyst / Information Assurance + London with hybrid working + Outside IR35 Contract + Junior-Mid level role - 400 to 480 per day Key Skills: + SC Clearance + Background in SIEM The Role We need a sharp Junior Security Analyst to support SOC and IA activities in a secure, fast-moving environment. Real alerts. Real incidents. No babysitting. What You'll Do Monitor and respond to SIEM/EDR alerts. Triage and investigate security incidents. Support vulnerability management and remediation. Assist with IA tasks: risk, audits, and compliance. Maintain access controls, reviews, and security documentation. Essential: 1-2 years in security/SOC/IT security. Knowledge of networks, security principles, and common threats. Experience with SIEM/EDR tools. Understanding of ISO 27001 / NIST. SC cleared Government or Military background Nice to Have: Cloud security exposure (Azure/AWS). Vulnerability scanning tools (Nessus/Qualys). Basic scripting (PowerShell/Python). Security+ or similar.
Dec 04, 2025
Contractor
Security Analyst / Information Assurance + London with hybrid working + Outside IR35 Contract + Junior-Mid level role - 400 to 480 per day Key Skills: + SC Clearance + Background in SIEM The Role We need a sharp Junior Security Analyst to support SOC and IA activities in a secure, fast-moving environment. Real alerts. Real incidents. No babysitting. What You'll Do Monitor and respond to SIEM/EDR alerts. Triage and investigate security incidents. Support vulnerability management and remediation. Assist with IA tasks: risk, audits, and compliance. Maintain access controls, reviews, and security documentation. Essential: 1-2 years in security/SOC/IT security. Knowledge of networks, security principles, and common threats. Experience with SIEM/EDR tools. Understanding of ISO 27001 / NIST. SC cleared Government or Military background Nice to Have: Cloud security exposure (Azure/AWS). Vulnerability scanning tools (Nessus/Qualys). Basic scripting (PowerShell/Python). Security+ or similar.
Adecco
Operations Business Analyst
Adecco Bromley, London
Operations Business Analyst Inital 6 months but scope for extension Hybrid Location: Bromley Are you ready to take your career to the next level in a dynamic and innovative environment? Our client, a leading organisation in the financial services sector, is seeking an Operations Business Analyst to join their Exchange Traded Derivatives, Collateral & Relationship Management Operations (ECRMO) team on a fixed-term contract for 12 months. About Us: The ECRMO team is at the forefront of reducing counterparty credit risk through effective collateral management and post-execution trade support. With over 500 talented individuals across 16 cities in 8 countries, we pride ourselves on delivering exceptional service to a diverse range of clients, including hedge funds, trading firms, and investment banks. Your Role: As a key member of the ECRMO Shared Services team, you will play a vital role in enhancing operational efficiency and ensuring compliance across our various functions. If you're someone who thrives in a collaborative environment and is eager to drive innovation, this opportunity is for you! Key Responsibilities: Implement Best practises: Support the rollout of the new Shared Services operating model, contributing to increased operational efficiency. Due Diligence: Conduct thorough reviews of new products and non-standard business requests, ensuring they align with strategic goals and mitigate risks. Regulatory Compliance: Maintain high standards of governance across 15 Legal Entities, ensuring adherence to regulatory requirements. Issue Resolution: Investigate and resolve complex issues with analytical rigour and teamwork. Operational Challenges: analyse and address diverse operational challenges, driving continuous improvement initiatives. Process Enhancements: Identify opportunities to improve processes, reduce risks, and elevate client satisfaction. Cross-Functional Collaboration: Engage with multiple teams and product lines, broadening your understanding of business operations. Project Participation: Get involved in ad hoc projects focused on innovation and industry initiatives. Requirements: Basic Excel knowledge and experience in reconciling data sets. Data mining skills to identify and analyse key data points. Strong multitasking and prioritisation abilities. Excellent verbal and written communication skills to engage with various stakeholders. Commitment to excellence and a passion for continuous learning. Proven problem-solving skills and ownership of process improvements. Previous experience in a Shared Services team, particularly in Regulatory & Metrics Reporting and Tableau, is a plus. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Dec 04, 2025
Contractor
Operations Business Analyst Inital 6 months but scope for extension Hybrid Location: Bromley Are you ready to take your career to the next level in a dynamic and innovative environment? Our client, a leading organisation in the financial services sector, is seeking an Operations Business Analyst to join their Exchange Traded Derivatives, Collateral & Relationship Management Operations (ECRMO) team on a fixed-term contract for 12 months. About Us: The ECRMO team is at the forefront of reducing counterparty credit risk through effective collateral management and post-execution trade support. With over 500 talented individuals across 16 cities in 8 countries, we pride ourselves on delivering exceptional service to a diverse range of clients, including hedge funds, trading firms, and investment banks. Your Role: As a key member of the ECRMO Shared Services team, you will play a vital role in enhancing operational efficiency and ensuring compliance across our various functions. If you're someone who thrives in a collaborative environment and is eager to drive innovation, this opportunity is for you! Key Responsibilities: Implement Best practises: Support the rollout of the new Shared Services operating model, contributing to increased operational efficiency. Due Diligence: Conduct thorough reviews of new products and non-standard business requests, ensuring they align with strategic goals and mitigate risks. Regulatory Compliance: Maintain high standards of governance across 15 Legal Entities, ensuring adherence to regulatory requirements. Issue Resolution: Investigate and resolve complex issues with analytical rigour and teamwork. Operational Challenges: analyse and address diverse operational challenges, driving continuous improvement initiatives. Process Enhancements: Identify opportunities to improve processes, reduce risks, and elevate client satisfaction. Cross-Functional Collaboration: Engage with multiple teams and product lines, broadening your understanding of business operations. Project Participation: Get involved in ad hoc projects focused on innovation and industry initiatives. Requirements: Basic Excel knowledge and experience in reconciling data sets. Data mining skills to identify and analyse key data points. Strong multitasking and prioritisation abilities. Excellent verbal and written communication skills to engage with various stakeholders. Commitment to excellence and a passion for continuous learning. Proven problem-solving skills and ownership of process improvements. Previous experience in a Shared Services team, particularly in Regulatory & Metrics Reporting and Tableau, is a plus. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Michael Page
Information Security Analyst (Hybrid / Hatfield)
Michael Page Hatfield, Hertfordshire
The Information Security Analyst will play a critical role in safeguarding the organisation's systems and data, ensuring compliance with security policies and regulations. Based in Hatfield, this role is ideal for individuals passionate about the life science industry and technology. Client Details The hiring company is a medium-sized organisation operating within the life science industry, with a focus on innovation and excellence in its field. The company is known for its commitment to leveraging technology to drive forward its mission. Description Implement and maintain ISMS aligning with ISO27001 Ensure security controls are in-place based on ISO27001 and NIST As the regional security representative in the global Security / Technology project Lead / execute phishing campaign Conduct vulnerability assessments and implement measures to mitigate potential risks. Involve in global security operations process, analysis and escalate security alerts / tickets from global SOC team Maintain and update security policies, standards, and procedures in alignment with industry regulations. Collaborate with cross-functional teams to ensure secure system designs and implementations. Provide training and support to staff to enhance security awareness across the organisation. Profile Practical experience and understanding of ISO27001 Familiar with NIST and GDPR is preferred Solid experience in threat, risk and vulnerabilities management process Experience with security tools such as SIEM, intrusion detection systems, and endpoint protection. Strong analytical and problem-solving skills. Hold at least one security related professional certification is desirable Job Offer 24 days of holiday leave Performance-based bonus of up to 10%. Pension scheme with contributions up to 10%. Private medical insurance, life assurance, dental cover Finance support on professional certifications / memberships
Dec 04, 2025
Full time
The Information Security Analyst will play a critical role in safeguarding the organisation's systems and data, ensuring compliance with security policies and regulations. Based in Hatfield, this role is ideal for individuals passionate about the life science industry and technology. Client Details The hiring company is a medium-sized organisation operating within the life science industry, with a focus on innovation and excellence in its field. The company is known for its commitment to leveraging technology to drive forward its mission. Description Implement and maintain ISMS aligning with ISO27001 Ensure security controls are in-place based on ISO27001 and NIST As the regional security representative in the global Security / Technology project Lead / execute phishing campaign Conduct vulnerability assessments and implement measures to mitigate potential risks. Involve in global security operations process, analysis and escalate security alerts / tickets from global SOC team Maintain and update security policies, standards, and procedures in alignment with industry regulations. Collaborate with cross-functional teams to ensure secure system designs and implementations. Provide training and support to staff to enhance security awareness across the organisation. Profile Practical experience and understanding of ISO27001 Familiar with NIST and GDPR is preferred Solid experience in threat, risk and vulnerabilities management process Experience with security tools such as SIEM, intrusion detection systems, and endpoint protection. Strong analytical and problem-solving skills. Hold at least one security related professional certification is desirable Job Offer 24 days of holiday leave Performance-based bonus of up to 10%. Pension scheme with contributions up to 10%. Private medical insurance, life assurance, dental cover Finance support on professional certifications / memberships
Portfolio Payroll Limited
Payroll Analyst
Portfolio Payroll Limited Knaphill, Surrey
Role: Payroll Analyst We are proudly working with an established, high-growth brand operating across 1000+ locations in the UK & Ireland. The Opportunity You'll be joining an experienced and enthusiastic Payroll team within a fast-paced Shared Service Centre, with a focus to deliver efficient, professional, and value-adding customer support across the business. Your Impact Payroll Operations: Manage key inputs (starters, leavers, promotions, tax codes, court orders, statutory leave) and assist with processing payroll for salaried and hourly staff. Compliance & Admin: Verify right-to-work documents, ensure regulatory compliance, and handle employee offer packs and contracts. Support: Act as the primary contact for employee relations, field queries, and maintain personnel files. What We Need From You Experience: Minimum 1 year in-house Payroll/HR admin experience in a fast-paced environment. Skills: Excellent IT skills, high attention to detail, time management, and proactive problem-solving. Attributes: A positive, "can-do" attitude; strong team player; excellent communication skills; and ability to work well under pressure. 50791SM INDPAYS
Dec 04, 2025
Contractor
Role: Payroll Analyst We are proudly working with an established, high-growth brand operating across 1000+ locations in the UK & Ireland. The Opportunity You'll be joining an experienced and enthusiastic Payroll team within a fast-paced Shared Service Centre, with a focus to deliver efficient, professional, and value-adding customer support across the business. Your Impact Payroll Operations: Manage key inputs (starters, leavers, promotions, tax codes, court orders, statutory leave) and assist with processing payroll for salaried and hourly staff. Compliance & Admin: Verify right-to-work documents, ensure regulatory compliance, and handle employee offer packs and contracts. Support: Act as the primary contact for employee relations, field queries, and maintain personnel files. What We Need From You Experience: Minimum 1 year in-house Payroll/HR admin experience in a fast-paced environment. Skills: Excellent IT skills, high attention to detail, time management, and proactive problem-solving. Attributes: A positive, "can-do" attitude; strong team player; excellent communication skills; and ability to work well under pressure. 50791SM INDPAYS

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