100 jobs found

Creative Technologist AI Image Pipeline Developer ComfyUI & Workflow Automation Remote (Within the UK only) 12-Month FTC or Permanent Performance Marketing Agency We're working with a fast-growing creative agency working with some of the world s most high-profile brands across paid search, social, SEO, and programmatic. They re undertaking a major AI transformation project and are redesigning their entire creative division to be AI-first when it comes to content creation and production. Due to this, they re seeking an experienced Creative Technologist with expertise in building image automation pipelines that accelerate creative production across multiple client campaigns simultaneously. What you'll do as an AI Image Pipeline Developer: Design and build image generation workflows using ComfyUI, Weavy, and image platforms such as Nano Banana, Stable Diffusion and Midjourney etc that handle high-volume asset production for paid social, display, and programmatic campaigns. Create automated systems that produce consistent, brand-aligned creative at the speed our campaign teams need to test, iterate, and scale performance. Replace manual image production bottlenecks with automated pipelines that maintain creative quality while reducing turnaround from days to hours. Work directly with creative strategists, media planners, and account teams to understand campaign requirements and translate them into efficient automated workflows. Build systems that let non-technical teams generate campaign assets independently, without requiring designer or developer intervention for every variation. What you'll already have as a Creative Technologist: Production experience building image automation pipelines with ComfyUI or similar workflow tools. Understanding of Stable Diffusion, ControlNet, model fine-tuning, and prompt engineering for consistent brand outputs. Track record of speeding up creative workflows in agency or client-side marketing environments. Ability to manage multiple client requirements simultaneously and prioritize based on campaign deadlines. Experience documenting systems and training teams to use automated workflows independently. Technical requirements for this AI Image Pipeline Developer role: ComfyUI, Weavy, or equivalent workflow automation platforms Stable Diffusion, ControlNet, LoRA, and model customisation Prompt engineering and template design for brand consistency Cloud deployment (AWS, Azure, or GCP) Asset management and version control Python basics (desirable but not required) Who does this Creative Technologist role work for: People who understand marketing campaign requirements and production constraints. AI Image Pipeline Developers who think about efficiency at scale and how automation can make teams faster without sacrificing quality. Creative Technologists are comfortable working in a fast-paced agency environment where campaign timelines drive priorities. The agency: 180+ specialists across London and NYC. Clients span retail, beauty, food & drink, and consumer brands. Recognised as one of the UK's best companies to work for and fastest-growing agencies. Direct access to senior teams, test-and-learn culture, and focus on delivering performance that matters to clients. For more information, click apply and send your CV and work examples.

Digital Marketing Executive / Shopify Developer Salary: 35,000 - 45,000 (DOE) Location: Hybrid (2-3 days per week in the office) Employment Type: Full-time About the Role Our client is seeking a versatile Digital Marketing Executive / Shopify Developer to manage their online presence, enhance Shopify ecommerce platforms, and support broader digital marketing activity. This role blends hands-on web development with creative marketing, making it ideal for someone who enjoys both technical problem-solving and producing engaging visual content. Key Responsibilities Web Development & Shopify Maintain, optimise, and further develop existing Shopify stores. Build new websites and landing pages using Shopify and/or open-source frameworks. Custom-code Shopify themes, templates, and functionality as needed. Implement third-party integrations, apps, and payment gateways. Ensure site performance, security, and mobile optimisation. Troubleshoot technical issues across all company websites. Digital Marketing & Content Support the marketing team with product photography and basic videography. Create visual content for website banners, product pages, and social media. Assist with digital campaigns including email marketing, social content, and onsite promotions. Optimise product listings and web pages for SEO. Collaboration & Strategy Work closely with marketing, product, and sales teams to deliver digital initiatives. Suggest and implement improvements to user experience, conversions, and online branding. Monitor website analytics, reporting on performance and identifying opportunities. Skills & Experience Strong experience with Shopify development including Liquid, theme customisation, and app integration. Proficiency in open-source coding (HTML, CSS, JavaScript, PHP, or similar). Ability to manage and update in-house websites and build new sites from scratch. Marketing or creative experience, particularly photography and basic videography. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a collaborative team. This role would also fit these job titles: Ecommerce Developer, Shopify Specialist, Digital Marketing Specialist, Web Developer, Front-End Developer, Shopify Designer, Marketing & Web Content Creator, Ecommerce Marketing Executive, Shopify Web Manager, Digital Content & Ecommerce Executive This vacancy is being advertised by Impact Recruitment on behalf of our client.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Recruiter in the BCG X Global Recruiting Team, you will support talent acquisition activities with responsibility for vacancy management and recruiting operations for various capabilities within BCG X. In this full lifecycle recruiter role you will be responsible for campus recruiting activities, talent selection, candidate sourcing, event organization, stakeholder management, vendor management, offer management and on-boarding. As a recruiter you'll be mainly in charge of talent acquisition activities for our office in London. Working in close partnership with the regional and global teams, the role will also have wider responsibilities - supporting regional projects, operational effectiveness and recruitment best practice across the region. YOU'RE GOOD AT Full lifecycle management of vacancies with primary focus on various capabilities within the analytics function, e.g. Interns, Data Scientists, Software Engineers Manage key stakeholder relationships as a trusted partner, building a deep understanding of the business, role requirements and desired candidate profiles Take full ownership of campus recruiting activities, coordinate & execute events, from screening applications to planning content, as well as attending events Manage recruitment campaigns for any volume hiring needs or brand building events in close cooperation with Consulting Team recruiting Identify talent pools and high-quality candidates through the proactive sourcing of active and passive candidates via direct channels, job postings, social media, talent mapping, vendors, networking Manage candidates throughout the interview process from prepping before interviews to final offer while providing a competency-based assessment and candidate recommendation to the hiring panel Manage and coordinate the internship program, from recruiting to performance reviews Build talent pipelines to fill current and future roles to drive improvements in time to hire Utilize the applicant tracking system to actively track, manage and report on candidate pipelines Provide excellent candidate experience through efficient process management Coordinate and push internal initiatives, support projects, build internal networks What You'll Bring Bachelors or master's degree with high academic achievement 2+ years of work experience in recruitment/talent acquisition, prior experience within the analytics consulting, professional services areas or in-house recruitment experience with an international organization preferred Coordination, organizational, and improvisation talent, able to perform in a fast changing environment Strong interest and first experience in campus recruiting & event management Knowledge of utilizing LinkedIn Recruiter for successful hires Clear and effective written and verbal communication skills Enthusiastic with a positive "can-do" attitude, love working as part of a team and coming up with creative ideas together. At the same time, like to take responsibility for your own projects Proficiency with Microsoft Office Ability to interact effectively with key recruitment stakeholders and other teams, such as HR, Staffing, Consulting teams Fluent in English Who You'll Work With The BCG X People Team to attract and select top talent through: Best in class recruiting excellence, innovative sourcing, and an engaging talent brand. Additional info BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Recruiter in the BCG X Global Recruiting Team, you will support talent acquisition activities with responsibility for vacancy management and recruiting operations for various capabilities within BCG X. In this full lifecycle recruiter role you will be responsible for campus recruiting activities, talent selection, candidate sourcing, event organization, stakeholder management, vendor management, offer management and on-boarding. As a recruiter you'll be mainly in charge of talent acquisition activities for our office in London. Working in close partnership with the regional and global teams, the role will also have wider responsibilities - supporting regional projects, operational effectiveness and recruitment best practice across the region. YOU'RE GOOD AT Full lifecycle management of vacancies with primary focus on various capabilities within the analytics function, e.g. Interns, Data Scientists, Software Engineers Manage key stakeholder relationships as a trusted partner, building a deep understanding of the business, role requirements and desired candidate profiles Take full ownership of campus recruiting activities, coordinate & execute events, from screening applications to planning content, as well as attending events Manage recruitment campaigns for any volume hiring needs or brand building events in close cooperation with Consulting Team recruiting Identify talent pools and high-quality candidates through the proactive sourcing of active and passive candidates via direct channels, job postings, social media, talent mapping, vendors, networking Manage candidates throughout the interview process from prepping before interviews to final offer while providing a competency-based assessment and candidate recommendation to the hiring panel Manage and coordinate the internship program, from recruiting to performance reviews Build talent pipelines to fill current and future roles to drive improvements in time to hire Utilize the applicant tracking system to actively track, manage and report on candidate pipelines Provide excellent candidate experience through efficient process management Coordinate and push internal initiatives, support projects, build internal networks What You'll Bring Bachelors or master's degree with high academic achievement 2+ years of work experience in recruitment/talent acquisition, prior experience within the analytics consulting, professional services areas or in-house recruitment experience with an international organization preferred Coordination, organizational, and improvisation talent, able to perform in a fast changing environment Strong interest and first experience in campus recruiting & event management Knowledge of utilizing LinkedIn Recruiter for successful hires Clear and effective written and verbal communication skills Enthusiastic with a positive "can-do" attitude, love working as part of a team and coming up with creative ideas together. At the same time, like to take responsibility for your own projects Proficiency with Microsoft Office Ability to interact effectively with key recruitment stakeholders and other teams, such as HR, Staffing, Consulting teams Fluent in English Who You'll Work With The BCG X People Team to attract and select top talent through: Best in class recruiting excellence, innovative sourcing, and an engaging talent brand. Additional info BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Job Role: Curriculum Designer Location: Worcester (Hybrid 3 days office-based) Salary: Up to £35,000 per annum Hours: Full-Time (37.5 hours per week, MondayFriday) Contract: Permanent (6-month probation period) Role Overview: We are seeking a forward-thinking, innovative Curriculum Designer to help shape the future of adult training and workforce development. This role offers an exciting opportunity to design and enhance apprenticeship, HTQ and commercial learning programmes that make a real impact. Working collaboratively with Curriculum, Service Delivery, Assessment, Marketing and Account Management teams, you will plan, develop and refine high-quality, engaging curriculum content that meets industry needs and supports learners nationwide. You will utilise immersive learning technologies, digital tools, and interactive content design to create programmes that are practical, future-focused and aligned to employer and regulatory expectations, including ESFA and Ofsted requirements. This is an excellent opportunity for someone passionate about transforming learning through innovation, creativity and high-quality content. Key Responsibilities: Curriculum Design & Development Develop curriculum content for programmes across Levels 25, including work-based apprenticeships, HTQs and commercial courses. Write engaging, interactive eLearning and face-to-face materials that support learners to achieve End-Point Assessment on time. Create high-quality workshops (remote and face-to-face) and continuously improve existing curriculum materials. Research new topics and emerging industry trends to ensure content remains cutting-edge and relevant. Produce programme guides, templates, resources and documentation that support learners, employers and delivery teams. Quality, Compliance & Standards Ensure all programme content meets ESFA, Ofsted and awarding body requirements. Work with internal teams and EPA organisations to maintain compliance and alignment. Integrate Personal Development, Behaviour & Attitudes (PDBA) and Off-The-Job Hours (OTJH) requirements throughout programme materials. Maintain accuracy, consistency and high standards across all curriculum outputs. Collaboration & Stakeholder Engagement Work closely with subject matter experts, internal teams and external stakeholders. Contribute to cross-team projects and support the development of new and existing programmes. Build strong relationships with Service Delivery, Marketing, Assessment and Account Management teams to ensure full alignment. Support the wider curriculum function by meeting deadlines, following internal processes and contributing to team culture. Essential: Experience designing training or educational content for Levels 25. Strong understanding of applying digital tools, data and technology within real-world learning contexts. Project management capability, with ability to meet deadlines and manage multiple priorities. Knowledge of AI, machine learning and emerging digital technologies in learning. Experience delivering training or facilitating learning sessions. Knowledge and experience of the FE and Skills sector and regulatory frameworks. Desirable: Teaching or coaching qualification. Internal Verifier qualification. Experience designing curriculum for apprenticeships, HTQs or commercial short courses. Background or strong knowledge of the construction industry. Experience in developing mixed-media learning programmes. Experience designing construction-related Apprenticeship or HTQ content. Familiarity with VR/AR learning platforms and immersive learning technologies. Experience using tools such as: Microsoft 365 ChatGPT Adobe Suite (InDesign, Photoshop, Illustrator, Editor) Articulate Synthesia YouTube/Google interface LMS Systems (e.g., BUD, Smart Assessor) JBRP1_UKTJ

Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The (url removed) and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Instructional Designer Department: Department of Education About the role: The Institute of Ismaili Studies (IIS) is seeking a creative and technically skilled Instructional Designer to lead the development of high-quality online, blended, and digital learning experiences across the Institute's postgraduate programmes and professional development pathways. Reporting to the Head of the Teaching and Learning Centre (TLC), the postholder will collaborate closely with faculty, subject matter experts, and internal stakeholders to translate complex academic content into engaging, accessible, and pedagogically sound learning materials. This role will support flagship programmes such as STEP and GPISH, as well as CPD and educator development initiatives for Jamati institutions and IIS staff. This is an exciting opportunity for an innovative learning designer who is passionate about learner-centred design, educational technology, and creating impactful digital learning experiences in a mission-driven academic environment. What we're looking for: A bachelor's degree in Instructional Design, Education Technology, or a related field. Significant experience designing online and blended learning using tools such as Articulate Storyline, Adobe Captivate, H5P, or similar. Strong understanding of learning theories, curriculum design, assessment, and adult learning principles. Experience creating multimedia assets and building courses on LMS platforms (e.g., Moodle, Canvas, Blackboard). Excellent communication and collaboration skills, with the ability to work with SMEs and manage multiple projects. A commitment to inclusive, accessible, and high-quality learning design. This is a unique opportunity to shape digital learning across a global academic institution and contribute to impactful educational experiences for diverse learners. To apply, please visit our careers page and submit your CV and covering letter before the closing date of 8 December 2025. Please refer to the full job description for detailed applicant criteria.

Fixed Term - 12 months We're looking for a Generative AI Artist to join the Fashion Innovation Agency (FIA) at London College of Fashion, where you'll explore how emerging AI tools can redefine creativity across fashion and design. In this role, you'll experiment with generative tools such as MidJourney, Stable Diffusion, DALL E, Runway, Kaiber, Pika - combining them with original creative inputs (such as photography, sketches, textile scans or video) to produce compelling and distinctive outcomes. Collaborating with designers, technologists, and researchers, you'll create high-impact content for presentations, exhibitions, and client projects, helping FIA demonstrate the creative potential of AI and strengthen its position as a global leader in fashion-tech innovation. Please submit a CV and portfolio of your work. These must be anonymous as we operate a blind recruitment process. About you You'll bring a strong creative practice grounded in the use of generative AI tools (e.g. MidJourney, Stable Diffusion, DALL E, Runway, Kaiber, Pika, ComfyUI), combined with an experimental approach to image-making and visual storytelling. Experience blending AI outputs with your own photography, illustration, or video is key, and familiarity with 3D or immersive tools like Blender, Unreal, or CLO3D would be a real advantage. We're looking for someone imaginative, curious, and collaborative. We want someone able to translate technical innovation into bold visual work, share ideas with diverse creative teams, and help shape FIA's next wave of AI-driven projects. If you have any general questions or have accessibility needs, please contact We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. For further details and to apply please click the apply button. Closing date: 5 January :30. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Digital Designer - Travel Publishing £45,000 - £50,000 Base + Excellent Benefits Europe's industry leading independent travel publishing business seeks a highly accomplished Digital Designer to join their rapidly growing, London based team. Our client champions consumer-focused, inspirational travel content with a focus on authentic, sustainable and off-the-beaten-track travel. As Digital Designer you will be responsible for the creation of immersive online storytelling experiences, as well as the creation of digital assets for the Travel Media brand and magazine. Primarily designing responsive websites you will also have an opportunity to support across a wide variety of digital design, including UI/UX, social and programmatic. We're seeking a creative professional to elevate our client's digital storytelling. The ideal candidate will command a strong flair for interactive, immersive, and multimedia experiences, to bring destinations and brands to life through compelling design. Profile of Candidate Required: 3 Years + as a Digital Designer Experienced creating immersive online storytelling Ideally a passion for travel A Strong flair for interactive, immersive, and multimedia experiences Any experience across web dev is advantageous but not a must Excellent writing and communication skills Excellent team player L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Role Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to 460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness, making necessary adjustments based on user feedback and performance metrics This role will be working under the direction of the Product Manager and support is provided in terms of guidance and steer ACOE Background and Further Information The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at OFFICIAL with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at SECRET with another partner. The platform will include: Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes. The services to be provided will also include: Policy, governance and guidance for the platform for the federated model of delivery in Defence Advice and guidance on automation and CPA architecture and technology selection Content to support benefits management and reuse services for the platform A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice Development of a CPA community and CPA skills Assessment of the pilot Assessment of demand for subsequent activities and production of a roadmap to support the demand Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales Integration of CPA into the ACOE. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Location Exeter, South West England, EX1 3PB About the job Job summary The Met Office is delighted to open our advertising for Industrial Placements 2026. This is an exciting opportunity to join the Met Office on a 12-month Year in Industry placement, commencing at the start of July 2026, developing your skills and knowledge and ensuring you gain the most value possible from your experience with us. You will have the opportunity to network with our cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a Interaction Designer Industrial Placement 2026 to help us make a difference to our planet. As our Interaction Designer Industrial Placement 2026 , the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. As an Industrial Placement, we would expect you to attend the office once a week as a minimum. Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. We're a force for good - focusing on our environmental and social impact We're experts by nature - always learning and developing to do things better We live and breathe it - putting our purpose at the heart of decision-making We're better together - understanding partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Job description Your world of expertise Our Industrial Placement scheme offers ambitious and capable undergraduates the opportunity to gain valuable experience working alongside diverse and highly skilled experts in their field. You'll be working on projects that really matter and will make a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for interaction design will work closely with the interaction designers and service designers in the team to provide support ensuring that our products and services meet the needs of users. They will support with discovering the best way to let users interact with our products, identifying user issues and generating multiple solutions to a problem. They will be involved in activities to enable our user-centred design team, including maintaining design systems and guidance documentation, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Interaction Design Industrial Placement will: provide support for user-centred design teams including user recruitment, note taking, documenting design decisions, maintaining design systems and guidance documentation be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback understand the importance of using data and evidence to make design decisions and use this information to collaboratively come up with solutions to problems recommend design decisions and be able to describe the reasoning behind them• follow direction to create prototypes to demonstrate and test potential solutions work in an open-minded and iterative way follow the Government Digital Service Standards and user-centred design best practice guidelines to ensure solutions are focused on user needs communicate effectively with technical and non-technical colleagues, supporting multidisciplinary discussions be an advocate for the UCD team within the Met Office and be able to explain why interaction design and user-centred design is important be part of the UCD community of practice and champion user-centred design Person specification Essential Criteria, skills and experience: Lead Criteria: Awareness of prototyping. You can explain what prototyping is, and why and when to use it and are passionate about putting this into practice. Experience using design software (such as Figma.) Evidence-based design: You are passionate about creating designs for digital products and understand the value of using evidence to inform design decisions. Agile thinking. You understand the benefits of agile working and the different roles in a multidisciplinary team. You are aligned with the value 'we keep evolving' and are willing to iterate your work. User focus and advocacy. You can explain how user-centred practices can be used to build products that 'keep evolving' to changing user behaviour and needs. You are willing to champion a user-focused approach with your colleagues. Better together. You are able to communicate effectively with stakeholders and team members and present design decisions and ideas. You can be an active member and advocate of the user-centred design community. Studying in digital design or similar. The panel may perform a preliminary sift of the lead criteria as indicated above.

A leading workplace design and fit-out company, renowned for creating exceptional workspaces that enhance performance. We offer end-to-end workplace consultancy, from single office relocations to large-scale design, fit-out, refurbishment, and interior branding projects across the globe. Our clients trust us to deliver bespoke, sustainable workspaces, and our greatest satisfaction comes from witnessing their reactions when they step into their new offices. Headquartered in Central London, with a regional presence across the South, Midlands, and North of England, our core services include design, project management, and the delivery of high-quality workplace interior fit-outs. Role Overview We are looking for a versatile and talented Graphic Designer to take ownership of the design and creation of both static and dynamic visual content that aligns with our identity and workplace designs. Working closely with all teams across the business, this role blends graphic design, motion design, and UX design to deliver cohesive, engaging, and user-friendly experiences across digital, interactive and print platforms. Key Responsibilities • Digital Graphic Design: Design and produce graphics focusing on layout, typography, infographics, and other assets for RFP responses, credentials presentations, and project-related documents. These can be static or animated, depending on presentation style preferences and client requirements. • Motion Design: Transform static content into dynamic visuals using animations, videos, and interactive features within the Adobe suite or other web/animation software. • UX Design: Ensure the usability and functionality of digital products, prioritising intuitive, accessible, and user-friendly experiences. • Print-Based Graphic Design: Design and prepare artwork for printed materials, including books, boards, brochures, posters, and flyers. Additionally, create artwork for large-scale projects such as wayfinding, manifestations, hoardings, and other large graphics. Work within budget constraints and collaborate with external print vendors to ensure the high-quality production of physical design materials. Essential Skills & Experience • Minimum of 2 years of experience in graphic design, motion design, or UX design within a professional office environment; a relevant degree or higher education qualification is preferred. • Proficiency in Adobe Creative Suite, motion design tools, web design platforms and UX design tools. • Strong creativity and innovation: Ability to push boundaries and create visually engaging and functional design solutions. • Attention to detail: A keen eye for quality, accuracy, and consistency in both design and written content (correct spelling and grammar). • Ability to meet deadlines and manage multiple projects under pressure, particularly for client-facing materials and tenders. • Confidence in collaboration and independent work: You should be able to take ownership of projects while working closely with teams to achieve the best results. • Excellent communication skills: Strong verbal and written communication skills for effective teamwork and client interaction. What s in it for you • Competitive salary • 23 days holiday, rising to 28 with length of service • Enhanced parental and maternity leave • 2 volunteering days per year • Paid training and development opportunities • Cycle-to-work scheme • Weekly drinks, quarterly socials, and staff meals • Fresh fruit, biscuits, and barista-style coffee • Monthly birthday cakes • Life insurance (4x annual salary) • Nationwide gym discount and free fitness classes • 24/7 Employee Assistance Programme (BUPA) • Eye test and glasses funding

Digital Learning & Solutions Lead - Automotive Training Provider Up to £43,000 + £4,200 car allowance Full-time, Permanent Hybrid (Regular travel to Reading and Farnborough required) Are you passionate about digital learning and excited by the idea of modernising how people learn? Do you enjoy blending strategy with hands-on creativity and love turning good learning into great learning? If so, this role gives you the chance to shape an organisation's entire digital learning direction. You'll play a key part in building a modern, blended learning ecosystem and helping teams embrace a more innovative, digital-first future. If you understand learning technology, enjoy collaborating with people at all levels, and like being the person who "makes things better," this could genuinely be a career-defining move. The Role As the Digital Learning & Solutions Lead, you'll help elevate and improve digital learning across a well-established automotive training academy known for delivering high-quality training. Your focus will be to modernise the digital experience - not just through standalone digital content, but by creating digital solutions that work seamlessly alongside face-to-face training. This is a varied role that combines: Digital learning strategy Hands-on content creation Internal consultancy Working closely with stakeholders LMS and learning technology optimisation You'll have plenty of autonomy to set the digital direction, with support from a capable team of training managers, instructional designers, learning designers and subject matter experts. What You'll Be Doing Developing and embedding a clear digital and blended learning strategy. Refreshing and modernising digital learning content across multiple formats. Reviewing current offerings and spotting opportunities where digital tools can improve efficiency, accessibility and engagement. Working closely with training teams and SMEs to design and review digital learning solutions. Leading improvements to the Learning Management System (LMS) and its user experience. Coaching colleagues so they feel more confident with digital tools and approaches. Introducing innovative ideas - from AI-enabled learning to personalised pathways and analytics. Adapting and localising global digital content for UK learners. Building strong relationships across the organisation and championing digital learning. Driving digital transformation through creative, learner-focused thinking. Who We're Looking For Essential Experience A strong background in digital learning, instructional design or learning technology. Comfortable working within blended learning environments. Able to design or support the creation of e-learning, video, animation and other digital resources. Excellent stakeholder management and relationship-building skills. Curious, innovative and passionate about modern learning approaches. Experience supporting or improving an LMS (Cornerstone experience is helpful but not essential). Desirable Skills Experience with digital learning tools such as Articulate, Adobe, Vyond, etc. Basic HTML/CSS for small LMS customisations or troubleshooting. Experience managing external digital vendors. Understanding of AI-supported learning or digital learning analytics. Experience within the automotive or training provider sectors (useful, but absolutely not essential). Personal Qualities Resilient, energetic and comfortable driving cultural change. Creative, curious and open to experimenting with new ideas. Confident leading digital direction and owning your projects. A clear, natural communicator who can influence at all levels. Working Pattern Hybrid working with a minimum of 2 days per week onsite across Reading or Farnborough. UK travel to additional training sites from time to time. Occasional international travel. Full-time, permanent position. Package £43,000 salary £4,200 car allowance Additional benefits package (details shared during the process) Please only apply if you are currently living within a commutable distance to Reading and/or Farnborough as this will be a requirement from day 1

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.