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content officer
Barcud
Senior Finance Officer
Barcud Newtown, Powys
Post Title: Senior Finance Officer Salary: £31,570 - £35,583 Hours and Contract Type: 37 Hours, Full Time, Permanent Department: Finance Location: Lampeter, Aberystwyth, Newtown Closing date: 24 November 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 5 December 2025 We welcome applicants from all backgrounds and communities and in particular, those that are currently under represented in our workforce. All criteria are Essential unless indicated otherwise Reports to: Senior Accountant Responsible for: Finance Officers, Finance Apprentice Overall Job Purpose: Support the Senior Accountant, in managing all procedures up to and including the completion of the Trial Balance including Creditor Payments, Debtor Invoices, Bank Reconciliations. Management of Team Members including Finance Officersand Finance Apprentice. Requirement: This role requires an up-to-date and satisfactory enhanced (barred list) DBS Certificate Finance: Lead, supervise and motivate team members to ensure that services are delivered in a timely and customer-focused manner. Be responsible for the Creditor Payments function. Be Responsible for the reconciliation of financial transactions such as bank, petty cash and credit card reconciliations. System Administrator for Financial Systems Ensure Integrity and accuracy of financial information from feeder systems. Manage/Provide training in Creditors and Procurement Systems. Produce, Maintain and Monitor the monthly checklist for all financial tasks Monthly closedown of the financial period in line with deadlines, including processing accrual and prepayment journals Responsible for the upkeep and monitoring of the non-property fixed asset register including the calculation and posting of monthly depreciation Assist the Management Accountant in the annual preparation of budgets Oversee the production and accuracy of the weekly BACS payment run ensuring the correct allocations of the purchase ledger. Be a point of contact for more complex and/or contentious enquiries within the finance department for telephone, post, and email queries from all contacts including sub-contractors, suppliers, tenants, leaseholders, other organisations and employees Ensure that policies and practices are adhered to in line with current financial legislation, recognised best practice and appropriately to organisational needs. Maintain effective relationships with suppliers and other stakeholders. Provide finance support collaboratively across the Group s services. Actively participate in any audit inspections providing the necessary support and advice as appropriate and manage the responses for the team. Responsible for the production of financial information and reports as requested. Able to work across 3 locations on a regular basis. People: Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Corporate Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification This person specification details the experience and skills for the position of Senior Finance Officer at Barcud. All skills and experience are essential except where explicitly indicated to be desirable (D). Qualifications AAT Qualified or equivalent professional experience. Evidence of proactive professional development. Experience Assisting with the delivery of a Finance service, preferably in a non-for-profit environment. Experience of financial transactions, accounts maintenance, Creditors, Debtors and Procurement. Experience of operating financial information systems and particularly Creditors, Debtors and Procurement. Providing a customer-based service. Achieving targets and objectives. Working collaboratively across an organisation. Public sector or Housing Association experience. (D) Experience and proven record of Management. Skills / Knowledge Good understanding of financial processes, procedures and systems. Awareness of challenges in the delivery of a Finance service. Good understanding of financial accounting software packages. A strong commitment to a people focused culture. Sound numerical, reasoning and written communication skills. Able to set appropriate and challenging performance targets for self. Ability to lead and manage employees and set appropriate and challenging performance targets. Good IT skills with proficiency in the use of the Microsoft Office package. Adapt positively to change with flexible approach to the requirements of the job. Ability to work collaboratively across an organisation to ensure a high-quality Finance service is being provided. Ability to speak Welsh. (D)
Nov 01, 2025
Full time
Post Title: Senior Finance Officer Salary: £31,570 - £35,583 Hours and Contract Type: 37 Hours, Full Time, Permanent Department: Finance Location: Lampeter, Aberystwyth, Newtown Closing date: 24 November 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 5 December 2025 We welcome applicants from all backgrounds and communities and in particular, those that are currently under represented in our workforce. All criteria are Essential unless indicated otherwise Reports to: Senior Accountant Responsible for: Finance Officers, Finance Apprentice Overall Job Purpose: Support the Senior Accountant, in managing all procedures up to and including the completion of the Trial Balance including Creditor Payments, Debtor Invoices, Bank Reconciliations. Management of Team Members including Finance Officersand Finance Apprentice. Requirement: This role requires an up-to-date and satisfactory enhanced (barred list) DBS Certificate Finance: Lead, supervise and motivate team members to ensure that services are delivered in a timely and customer-focused manner. Be responsible for the Creditor Payments function. Be Responsible for the reconciliation of financial transactions such as bank, petty cash and credit card reconciliations. System Administrator for Financial Systems Ensure Integrity and accuracy of financial information from feeder systems. Manage/Provide training in Creditors and Procurement Systems. Produce, Maintain and Monitor the monthly checklist for all financial tasks Monthly closedown of the financial period in line with deadlines, including processing accrual and prepayment journals Responsible for the upkeep and monitoring of the non-property fixed asset register including the calculation and posting of monthly depreciation Assist the Management Accountant in the annual preparation of budgets Oversee the production and accuracy of the weekly BACS payment run ensuring the correct allocations of the purchase ledger. Be a point of contact for more complex and/or contentious enquiries within the finance department for telephone, post, and email queries from all contacts including sub-contractors, suppliers, tenants, leaseholders, other organisations and employees Ensure that policies and practices are adhered to in line with current financial legislation, recognised best practice and appropriately to organisational needs. Maintain effective relationships with suppliers and other stakeholders. Provide finance support collaboratively across the Group s services. Actively participate in any audit inspections providing the necessary support and advice as appropriate and manage the responses for the team. Responsible for the production of financial information and reports as requested. Able to work across 3 locations on a regular basis. People: Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Corporate Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification This person specification details the experience and skills for the position of Senior Finance Officer at Barcud. All skills and experience are essential except where explicitly indicated to be desirable (D). Qualifications AAT Qualified or equivalent professional experience. Evidence of proactive professional development. Experience Assisting with the delivery of a Finance service, preferably in a non-for-profit environment. Experience of financial transactions, accounts maintenance, Creditors, Debtors and Procurement. Experience of operating financial information systems and particularly Creditors, Debtors and Procurement. Providing a customer-based service. Achieving targets and objectives. Working collaboratively across an organisation. Public sector or Housing Association experience. (D) Experience and proven record of Management. Skills / Knowledge Good understanding of financial processes, procedures and systems. Awareness of challenges in the delivery of a Finance service. Good understanding of financial accounting software packages. A strong commitment to a people focused culture. Sound numerical, reasoning and written communication skills. Able to set appropriate and challenging performance targets for self. Ability to lead and manage employees and set appropriate and challenging performance targets. Good IT skills with proficiency in the use of the Microsoft Office package. Adapt positively to change with flexible approach to the requirements of the job. Ability to work collaboratively across an organisation to ensure a high-quality Finance service is being provided. Ability to speak Welsh. (D)
Colbern Limited
Professional Specialist
Colbern Limited Loughborough, Leicestershire
Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Nov 01, 2025
Contractor
Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Companies House
Operational Leader
Companies House City, Cardiff
Details Reference number 434511 Salary £36,026 - £41,042 Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Higher Executive Officer D Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to deliver vital public services that support the UK economy. We believe it s a great place to work and we d love you to join us. Our ambition is to be the best registry of companies in the world, powered by brilliant people, innovative systems, and exceptional service. With new powers to tackle economic crime, we re working across government to make a real difference. That s why we re looking for adaptable, confident, and forward-thinking leaders to help us deliver more for our customers. Do you thrive in a fast-paced, customer-focused operational environment? Do you have the leadership skills to inspire and empower teams to deliver high-quality services? If so, we d love to hear from you. These Operational Leader roles offer a fantastic opportunity to make a meaningful impact and grow your career in a supportive and purpose-driven organisation. Find out more about what a great place Companies House is to work About the role For some of our Operational Leader roles in our Customer Delivery Directorate a higher level of security vetting is required due to the nature of the work being undertaken. The level of security vetting needed is security check To gain security check (SC) level vetting you will need to meet the vetting requirements and have been a UK resident for a minimum of 3 years out of the last 5 years. See our vetting charter . Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As an Operational Leader within the Customer Delivery Directorate, you will play a key role in leading teams to deliver high-quality public services. You will: Provide visible and effective leadership inspiring and motivating your team through coaching, guidance, and role-modelling behaviours that reflect Civil Service values and Operational Delivery Profession standards (ODP). You will foster an inclusive and supportive environment where individuals feel valued and empowered to perform at their best. Lead people and performance management setting clear expectations, monitoring progress, and holding regular performance conversations to ensure individual and team objectives are met. You will address underperformance constructively and celebrate success to drive continuous improvement and accountability. Manage operational delivery ensuring service targets are achieved, quality standards are upheld, and resources are deployed effectively. You will create a culture of ownership and excellence, where teams are focused on delivering positive outcomes for customers. Drive continuous improvement encouraging innovation and supporting your team to identify and implement improvements that enhance customer experience, streamline processes, and increase operational efficiency. Build strong stakeholder relationships working collaboratively across internal teams and with external partners to support service delivery, resolve issues, and influence positive change. Deliver excellent customer service handling complex enquiries and complaints professionally, ensuring the accuracy and integrity of the Companies Register, and maintaining public trust through transparent and responsive service. Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We are looking for confident and capable Operational Leaders who demonstrate: Strong leadership and people management skills able to inspire, engage, and develop teams to deliver high performance. You will be experienced in managing diverse teams, conducting performance reviews, and using data and feedback to drive improvement. Performance management expertise skilled in setting clear goals, monitoring progress, and using performance frameworks to support development and accountability. You will be confident in managing underperformance and recognising achievement to build a high-performing culture. Capability building committed to developing team skills and fostering a culture of learning and growth to meet current and future operational needs. You will identify development opportunities and support career progression. Stakeholder engagement confident in working with a range of stakeholders, including senior leaders, using sound judgement, influencing skills, and a collaborative approach to achieve shared goals. Resilience and adaptability able to respond positively to challenges, manage change effectively, and tailor communication styles to suit different contexts. You will lead your team through change with clarity and empathy. Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing, to a range of audiences. You will be confident in presenting data, updates, and recommendations to senior stakeholders. Operational delivery expertise with a focus on delivering high-quality services, improving customer outcomes, and maintaining data integrity. You will be results-oriented and committed to continuous service improvement. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs of a minimum of 30 hours across 4 days (Monday to Friday) Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Managing a Quality Service Benefits Alongside your salary of £36,026, Companies House contributes £10,436 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details . click apply for full job details
Nov 01, 2025
Full time
Details Reference number 434511 Salary £36,026 - £41,042 Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Higher Executive Officer D Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to deliver vital public services that support the UK economy. We believe it s a great place to work and we d love you to join us. Our ambition is to be the best registry of companies in the world, powered by brilliant people, innovative systems, and exceptional service. With new powers to tackle economic crime, we re working across government to make a real difference. That s why we re looking for adaptable, confident, and forward-thinking leaders to help us deliver more for our customers. Do you thrive in a fast-paced, customer-focused operational environment? Do you have the leadership skills to inspire and empower teams to deliver high-quality services? If so, we d love to hear from you. These Operational Leader roles offer a fantastic opportunity to make a meaningful impact and grow your career in a supportive and purpose-driven organisation. Find out more about what a great place Companies House is to work About the role For some of our Operational Leader roles in our Customer Delivery Directorate a higher level of security vetting is required due to the nature of the work being undertaken. The level of security vetting needed is security check To gain security check (SC) level vetting you will need to meet the vetting requirements and have been a UK resident for a minimum of 3 years out of the last 5 years. See our vetting charter . Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As an Operational Leader within the Customer Delivery Directorate, you will play a key role in leading teams to deliver high-quality public services. You will: Provide visible and effective leadership inspiring and motivating your team through coaching, guidance, and role-modelling behaviours that reflect Civil Service values and Operational Delivery Profession standards (ODP). You will foster an inclusive and supportive environment where individuals feel valued and empowered to perform at their best. Lead people and performance management setting clear expectations, monitoring progress, and holding regular performance conversations to ensure individual and team objectives are met. You will address underperformance constructively and celebrate success to drive continuous improvement and accountability. Manage operational delivery ensuring service targets are achieved, quality standards are upheld, and resources are deployed effectively. You will create a culture of ownership and excellence, where teams are focused on delivering positive outcomes for customers. Drive continuous improvement encouraging innovation and supporting your team to identify and implement improvements that enhance customer experience, streamline processes, and increase operational efficiency. Build strong stakeholder relationships working collaboratively across internal teams and with external partners to support service delivery, resolve issues, and influence positive change. Deliver excellent customer service handling complex enquiries and complaints professionally, ensuring the accuracy and integrity of the Companies Register, and maintaining public trust through transparent and responsive service. Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We are looking for confident and capable Operational Leaders who demonstrate: Strong leadership and people management skills able to inspire, engage, and develop teams to deliver high performance. You will be experienced in managing diverse teams, conducting performance reviews, and using data and feedback to drive improvement. Performance management expertise skilled in setting clear goals, monitoring progress, and using performance frameworks to support development and accountability. You will be confident in managing underperformance and recognising achievement to build a high-performing culture. Capability building committed to developing team skills and fostering a culture of learning and growth to meet current and future operational needs. You will identify development opportunities and support career progression. Stakeholder engagement confident in working with a range of stakeholders, including senior leaders, using sound judgement, influencing skills, and a collaborative approach to achieve shared goals. Resilience and adaptability able to respond positively to challenges, manage change effectively, and tailor communication styles to suit different contexts. You will lead your team through change with clarity and empathy. Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing, to a range of audiences. You will be confident in presenting data, updates, and recommendations to senior stakeholders. Operational delivery expertise with a focus on delivering high-quality services, improving customer outcomes, and maintaining data integrity. You will be results-oriented and committed to continuous service improvement. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs of a minimum of 30 hours across 4 days (Monday to Friday) Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Managing a Quality Service Benefits Alongside your salary of £36,026, Companies House contributes £10,436 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details . click apply for full job details
Muller UK & Ireland
Tax Assistant
Muller UK & Ireland Market Drayton, Shropshire
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Join Müller as a Tax Assistant - Market Drayton Head Office Müller is a much-loved brand in the UK, known for its delicious dairy products and continued growth. As the 8th most chosen FMCG brand, we're proud to be picked from supermarket shelves over 208 million times a year. We're now looking for a Tax Assistant to join our Tax Team at our Market Drayton Head Office. This is a fantastic opportunity for a recent Graduate-support will be provided to gain your ATT (Association of Tax Technicians) qualification. Main Responsibilities • Prepare foreign VAT returns and reclaims • Support Alcoholic Ingredients Relief claims and reconciliations • Review VAT for new products and competitions • Maintain and monitor tax trackers • Assist with Plastic Packaging Tax returns • Calculate and report environmental taxes and levies • Analyse expense accounts for PAYE Settlement Agreement • Track Short Term Business Visitors • Support Global Mobility and tax return data collection • Assist with IR35 reviews and tracking • Monitor overnight rates audits • Provide ad-hoc support and project assistance • Contribute to Senior Accounting Officer reviews and reporting • Collect data for HMRC queries and group requests • Maintain Tax Department intranet content • Provide general tax administration support • Take meeting notes and run reports/information requests Key Requirements • Strong working knowledge of Word and Excel • Hands-on approach with high attention to detail • Resilient and adaptable to changing deadlines • Excellent communication and diplomacy skills • Team-oriented mindset • Knowledge of VAT returns, basic VAT legislation, and employment tax (desirable) Desirable • 2-3 years in a financial or tax environment (not essential) Benefits • Up to 5% annual bonus • 2x Life Assurance • Health Care Cash Plan • 25 days holiday + bank holidays (rising with service) • Enhanced family and bereavement leave • Pension scheme (matched up to 8%) • Access to Müller Rewards for discounts and development opportunities Apply Now
Nov 01, 2025
Full time
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Join Müller as a Tax Assistant - Market Drayton Head Office Müller is a much-loved brand in the UK, known for its delicious dairy products and continued growth. As the 8th most chosen FMCG brand, we're proud to be picked from supermarket shelves over 208 million times a year. We're now looking for a Tax Assistant to join our Tax Team at our Market Drayton Head Office. This is a fantastic opportunity for a recent Graduate-support will be provided to gain your ATT (Association of Tax Technicians) qualification. Main Responsibilities • Prepare foreign VAT returns and reclaims • Support Alcoholic Ingredients Relief claims and reconciliations • Review VAT for new products and competitions • Maintain and monitor tax trackers • Assist with Plastic Packaging Tax returns • Calculate and report environmental taxes and levies • Analyse expense accounts for PAYE Settlement Agreement • Track Short Term Business Visitors • Support Global Mobility and tax return data collection • Assist with IR35 reviews and tracking • Monitor overnight rates audits • Provide ad-hoc support and project assistance • Contribute to Senior Accounting Officer reviews and reporting • Collect data for HMRC queries and group requests • Maintain Tax Department intranet content • Provide general tax administration support • Take meeting notes and run reports/information requests Key Requirements • Strong working knowledge of Word and Excel • Hands-on approach with high attention to detail • Resilient and adaptable to changing deadlines • Excellent communication and diplomacy skills • Team-oriented mindset • Knowledge of VAT returns, basic VAT legislation, and employment tax (desirable) Desirable • 2-3 years in a financial or tax environment (not essential) Benefits • Up to 5% annual bonus • 2x Life Assurance • Health Care Cash Plan • 25 days holiday + bank holidays (rising with service) • Enhanced family and bereavement leave • Pension scheme (matched up to 8%) • Access to Müller Rewards for discounts and development opportunities Apply Now
NATIONAL EDUCATION UNION
Organic Social Media Officer
NATIONAL EDUCATION UNION Camden, London
Organic social media officer Based in the NEU Hamilton House Office (London WC1H 9BD) Full time, permanent Commencing salary £54,748 per annum The National Education Union (NEU) is a powerful force for change in education, representing 500,000 teachers, lecturers, support staff, and leaders. As we undertake an extensive staffing review, this is an exciting time to join us on our journey to becoming a more agile, strategic, and powerfully coordinated trade union-ready to meet the challenges of the future and drive lasting change in education. We are currently looking to appoint an organic social media officer to support the senior digital communications and campaigns officer to create and implement the union's social media strategies in order to recruit, retain and engage/mobilise members, engage and influence stakeholders, and celebrate the union's success. To provide expertise in creating a variety of social media campaigns for a range of social media platforms to promote the union's campaigns, build awareness of organising efforts, promote benefits and resources to a range of audiences and to grow digital engagement. You will be responsible under the senior digital communications and campaigns officer, for the creation, maintenance and scheduling of content across the union's social media platforms to support the union's campaigns and priorities. You will oversee the day-to-day management of the union's social media, involving creating, editing, writing, proofing and scheduling social media content, and spotting opportunities to update or create new content avenues The role will work closely with other social media officers to deliver holistic social media campaigns. Prospective applicants are also advised that your normal place of work will be the NEU office specified in this advert and that the NEU operates 'blended working arrangements' for office-based staff, which means you will typically need to be based in the designated NEU office for three to four days a week (based on a full-time contract), with the remaining days based at home, and subject to business needs. In addition to salary, we offer good conditions including 33 days' annual leave plus Christmas closure days and a defined benefit pension scheme. Salary and benefits are pro-rata for part-time applicants. Further details can be downloaded from our website via the button below where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Thursday, 20 November 2025. THE UNION IS FUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE
Nov 01, 2025
Full time
Organic social media officer Based in the NEU Hamilton House Office (London WC1H 9BD) Full time, permanent Commencing salary £54,748 per annum The National Education Union (NEU) is a powerful force for change in education, representing 500,000 teachers, lecturers, support staff, and leaders. As we undertake an extensive staffing review, this is an exciting time to join us on our journey to becoming a more agile, strategic, and powerfully coordinated trade union-ready to meet the challenges of the future and drive lasting change in education. We are currently looking to appoint an organic social media officer to support the senior digital communications and campaigns officer to create and implement the union's social media strategies in order to recruit, retain and engage/mobilise members, engage and influence stakeholders, and celebrate the union's success. To provide expertise in creating a variety of social media campaigns for a range of social media platforms to promote the union's campaigns, build awareness of organising efforts, promote benefits and resources to a range of audiences and to grow digital engagement. You will be responsible under the senior digital communications and campaigns officer, for the creation, maintenance and scheduling of content across the union's social media platforms to support the union's campaigns and priorities. You will oversee the day-to-day management of the union's social media, involving creating, editing, writing, proofing and scheduling social media content, and spotting opportunities to update or create new content avenues The role will work closely with other social media officers to deliver holistic social media campaigns. Prospective applicants are also advised that your normal place of work will be the NEU office specified in this advert and that the NEU operates 'blended working arrangements' for office-based staff, which means you will typically need to be based in the designated NEU office for three to four days a week (based on a full-time contract), with the remaining days based at home, and subject to business needs. In addition to salary, we offer good conditions including 33 days' annual leave plus Christmas closure days and a defined benefit pension scheme. Salary and benefits are pro-rata for part-time applicants. Further details can be downloaded from our website via the button below where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Thursday, 20 November 2025. THE UNION IS FUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE
Murray Recruitment Ltd
Marketing Officer
Murray Recruitment Ltd East Kilbride, Lanarkshire
Murray Recruitment are recruiting a Marketing Officer for our client based in East Kilbride. Role Overview This is an excellent opportunity to join a growing business within a dynamic B2B marketing environment. The successful candidate will support a wide range of marketing initiatives that drive business growth and elevate brand presence across European markets. This hands-on role offers broad exposure across digital marketing, content creation, events, and internal communications. Key Responsibilities Assist in the creation of engaging, on-brand content for social media, newsletters, flyers, and blog posts. Support copywriting, proofreading, formatting, and graphic design using tools such as Canva or Adobe. Maintain and update product listings, datasheets, and content across multiple regional websites in line with supplier information. Coordinate logistics for trade shows and events across Europe, including venue bookings, travel arrangements, and promotional materials. Contribute to internal communications such as newsletters and campaigns. Ensure brand consistency across all marketing materials and manage shared templates and assets. Prepare basic reports and internal presentations using Excel and other available tools. Conduct desk-based research into market trends, competitors, and customer insights to inform marketing planning. Skills & Experience Degree qualified in Marketing or a related discipline. Previous experience in a marketing role. Strong written and verbal communication skills. High attention to detail and strong organisational abilities. Proactive and creative approach to tasks. Comfortable working independently and within a cross-functional team. Experience with Canva and Adobe tools (Photoshop or InDesign). Basic experience with WordPress or similar CMS platforms. Familiarity with CRM systems or email marketing tools is advantageous. Willingness to travel within the UK and Europe for events. Offering Full-time role, 37.75 hours per week. Hybrid working option 2 days per week from home after a 6 month training period. 25 days holiday plus 9 statutory Auto enrolled pension company contribute 4% Opportunity to develop hands-on marketing skills in a collaborative and supportive environment.
Nov 01, 2025
Full time
Murray Recruitment are recruiting a Marketing Officer for our client based in East Kilbride. Role Overview This is an excellent opportunity to join a growing business within a dynamic B2B marketing environment. The successful candidate will support a wide range of marketing initiatives that drive business growth and elevate brand presence across European markets. This hands-on role offers broad exposure across digital marketing, content creation, events, and internal communications. Key Responsibilities Assist in the creation of engaging, on-brand content for social media, newsletters, flyers, and blog posts. Support copywriting, proofreading, formatting, and graphic design using tools such as Canva or Adobe. Maintain and update product listings, datasheets, and content across multiple regional websites in line with supplier information. Coordinate logistics for trade shows and events across Europe, including venue bookings, travel arrangements, and promotional materials. Contribute to internal communications such as newsletters and campaigns. Ensure brand consistency across all marketing materials and manage shared templates and assets. Prepare basic reports and internal presentations using Excel and other available tools. Conduct desk-based research into market trends, competitors, and customer insights to inform marketing planning. Skills & Experience Degree qualified in Marketing or a related discipline. Previous experience in a marketing role. Strong written and verbal communication skills. High attention to detail and strong organisational abilities. Proactive and creative approach to tasks. Comfortable working independently and within a cross-functional team. Experience with Canva and Adobe tools (Photoshop or InDesign). Basic experience with WordPress or similar CMS platforms. Familiarity with CRM systems or email marketing tools is advantageous. Willingness to travel within the UK and Europe for events. Offering Full-time role, 37.75 hours per week. Hybrid working option 2 days per week from home after a 6 month training period. 25 days holiday plus 9 statutory Auto enrolled pension company contribute 4% Opportunity to develop hands-on marketing skills in a collaborative and supportive environment.
4Recruitment Services
Senior Communications Officer
4Recruitment Services
Senior Communications Officer Location: Aylesbury (Hybrid 2 days in office) Contract: Temporary (3+ months) Full-time (37 hours/week) Part-time considered Start date: ASAP We are seeking an experienced Senior Communications Officer to join the Communications & Engagement team. This role offers the opportunity to develop and deliver strategic communications that support our Special Educational Needs and Disabilities (SEND) services, helping to make a real difference for children, young people, and families across the county. Lead on the development and implementation of data-driven, well-researched communications strategies and plans. Organise and deliver events such as conferences and forums that promote conversation, learning, shared understanding, and inclusive practice. Create engaging multi-media content including written, audio, and video materials tailored to different audiences and channels. Build and maintain trusted, positive relationships with internal and external stakeholders, including families, staff, senior managers, councillors, partners, media, and community groups. Monitor and evaluate the impact and effectiveness of communications activity and campaigns using appropriate tools and metrics, and provide feedback and recommendations for improvement. Develop and maintain a comprehensive forward plan of communications activity that aligns with and supports the wider communications strategy. Advise, recommend, and implement effective communications approaches for crisis and reputation management. Stay informed about emerging trends and developments in communications, identifying opportunities for innovation and continuous improvement within the role and service. Key requirements: Strong communication and copywriting skills Experience in public sector or education communications (SEND experience desirable) Ability to work effectively in a fast-paced, collaborative environment If you are passionate about making an impact through clear, inclusive communication, we would like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Nov 01, 2025
Contractor
Senior Communications Officer Location: Aylesbury (Hybrid 2 days in office) Contract: Temporary (3+ months) Full-time (37 hours/week) Part-time considered Start date: ASAP We are seeking an experienced Senior Communications Officer to join the Communications & Engagement team. This role offers the opportunity to develop and deliver strategic communications that support our Special Educational Needs and Disabilities (SEND) services, helping to make a real difference for children, young people, and families across the county. Lead on the development and implementation of data-driven, well-researched communications strategies and plans. Organise and deliver events such as conferences and forums that promote conversation, learning, shared understanding, and inclusive practice. Create engaging multi-media content including written, audio, and video materials tailored to different audiences and channels. Build and maintain trusted, positive relationships with internal and external stakeholders, including families, staff, senior managers, councillors, partners, media, and community groups. Monitor and evaluate the impact and effectiveness of communications activity and campaigns using appropriate tools and metrics, and provide feedback and recommendations for improvement. Develop and maintain a comprehensive forward plan of communications activity that aligns with and supports the wider communications strategy. Advise, recommend, and implement effective communications approaches for crisis and reputation management. Stay informed about emerging trends and developments in communications, identifying opportunities for innovation and continuous improvement within the role and service. Key requirements: Strong communication and copywriting skills Experience in public sector or education communications (SEND experience desirable) Ability to work effectively in a fast-paced, collaborative environment If you are passionate about making an impact through clear, inclusive communication, we would like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
SKY
Group Ethics & Compliance Manager
SKY
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Overview: Provide exemplary and commercially astute compliance and operational support within the Group Ethics & Compliance function. (within Legal.) A key member of the team, promoting, guiding and assisting Sky to maintain a strong compliance culture and infrastructure. Responsibilities: Reporting into the Group Ethics & Compliance Director, supporting both the Ethics & Compliance team in London, across all markets, as well as working closely with key stakeholders. Working across all Sky's key operating businesses (including subsidiaries), in developing and implementing and delivering business as usual, re: policy, procedures, training and other controls, to ensure compliance in Sky's key ethics & compliance risk areas, while supporting strong business performance. What You'll Do: Managing key ethics & compliance initiatives, to support a best-in-class ethics & compliance programme Managing operational aspects of the ethics & compliance programme across anti-bribery/corruption, conflicts of interest, sanctions and international export controls, financial crimes (including the upcoming new failure to prevent fraud offence) and other (corporate) compliance related risks. Manging and supporting on the enhancement and implementation of the ethics & compliance communications calendar. Manging and supporting on committees and working groups, including policy governance. Managing and supporting on Ethics & Compliance in person training, and eLearning. Manging and supporting on Conflicts of Interest disclosure reviews Managing and supporting on Gifts & Hospitality declaration reviews Supporting on Comcast Corporate Compliance initiatives and operationalising expectations Supporting on projects within the Sanctions and ITC programme Running due diligence checks and reviewing red flag reports re: third parties and suppliers Supporting on the drafting and delivery of Ethics & Compliance presentations Supporting the Chief Ethics & Compliance Officer and local Compliance Officers and other compliance colleagues on projects and initiatives Collaborating within the ethics & compliance team on Compliance Meetings, Committee decks and reporting Benchmarking Sky's compliance programme against other respected companies; identify opportunities to automate and streamline Sky's compliance activities Partnering with HR, Compliance Learning, Finance, Security, Responsible Business, Procurement and other stakeholders to drive and embed compliance initiatives Partnering with Comcast, Cable and NBCU compliance managers on enterprise-wide compliance initiatives What You'll bring: Ability to demonstrate practical outcomes/achievements arising from the following experience and attributes. The successful candidate will have a relevant degree, legal or audit qualification or equivalent compliance certification Proven compliance experience and strong understanding of and experience in operating an effective corporate compliance risk management programme and best compliance practices Highly experienced in supporting teams on a variety of initiatives, in a busy environment Proven experience of managing projects Proven experience of engaging stakeholders at all levels Experience of working for a highly regulated and/or publicly traded U.S. or international business Can demonstrate up to date industry compliance knowledge and ability to respond effectively to developments, Superior attention to detail, Can demonstrate managing multiple stakeholders with varying priorities in different territories, in a collaborative, positive and proactive manner. Experience of working in a heavily matrixed organization with an understanding of cultural characteristics/differences for successful delivery of outcomes, Sound business judgment, ability to operate in a commercial manner and respond quickly and pragmatically to urgent situations, be able to manage multiple wide-ranging, complex and high-profile matters, and prioritize and resolve issues promptly, proactively and effectively. A track record of using creative thinking to reach positive outcomes, Ability to be tenacious and think laterally in a wide and varied role and fast-moving organisation. Flexibility/adaptability to manage new areas of expertise as businesses change and develop, Excellent writing and verbal communication skills, able to express ideas and proposals clearly and succinctly in ways which build trust and confidence with the business, Knowledge of uses of technology for reporting in modern corporate compliance programs, Knowledge of operational, financial, and human resource functions and procedures, Excellent organization, communication, project management and administrative skills, Other languages helpful but not essential, required is the ability to understand and relate to different cultures, Excellent MS Office suite skills, Team overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 01, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Overview: Provide exemplary and commercially astute compliance and operational support within the Group Ethics & Compliance function. (within Legal.) A key member of the team, promoting, guiding and assisting Sky to maintain a strong compliance culture and infrastructure. Responsibilities: Reporting into the Group Ethics & Compliance Director, supporting both the Ethics & Compliance team in London, across all markets, as well as working closely with key stakeholders. Working across all Sky's key operating businesses (including subsidiaries), in developing and implementing and delivering business as usual, re: policy, procedures, training and other controls, to ensure compliance in Sky's key ethics & compliance risk areas, while supporting strong business performance. What You'll Do: Managing key ethics & compliance initiatives, to support a best-in-class ethics & compliance programme Managing operational aspects of the ethics & compliance programme across anti-bribery/corruption, conflicts of interest, sanctions and international export controls, financial crimes (including the upcoming new failure to prevent fraud offence) and other (corporate) compliance related risks. Manging and supporting on the enhancement and implementation of the ethics & compliance communications calendar. Manging and supporting on committees and working groups, including policy governance. Managing and supporting on Ethics & Compliance in person training, and eLearning. Manging and supporting on Conflicts of Interest disclosure reviews Managing and supporting on Gifts & Hospitality declaration reviews Supporting on Comcast Corporate Compliance initiatives and operationalising expectations Supporting on projects within the Sanctions and ITC programme Running due diligence checks and reviewing red flag reports re: third parties and suppliers Supporting on the drafting and delivery of Ethics & Compliance presentations Supporting the Chief Ethics & Compliance Officer and local Compliance Officers and other compliance colleagues on projects and initiatives Collaborating within the ethics & compliance team on Compliance Meetings, Committee decks and reporting Benchmarking Sky's compliance programme against other respected companies; identify opportunities to automate and streamline Sky's compliance activities Partnering with HR, Compliance Learning, Finance, Security, Responsible Business, Procurement and other stakeholders to drive and embed compliance initiatives Partnering with Comcast, Cable and NBCU compliance managers on enterprise-wide compliance initiatives What You'll bring: Ability to demonstrate practical outcomes/achievements arising from the following experience and attributes. The successful candidate will have a relevant degree, legal or audit qualification or equivalent compliance certification Proven compliance experience and strong understanding of and experience in operating an effective corporate compliance risk management programme and best compliance practices Highly experienced in supporting teams on a variety of initiatives, in a busy environment Proven experience of managing projects Proven experience of engaging stakeholders at all levels Experience of working for a highly regulated and/or publicly traded U.S. or international business Can demonstrate up to date industry compliance knowledge and ability to respond effectively to developments, Superior attention to detail, Can demonstrate managing multiple stakeholders with varying priorities in different territories, in a collaborative, positive and proactive manner. Experience of working in a heavily matrixed organization with an understanding of cultural characteristics/differences for successful delivery of outcomes, Sound business judgment, ability to operate in a commercial manner and respond quickly and pragmatically to urgent situations, be able to manage multiple wide-ranging, complex and high-profile matters, and prioritize and resolve issues promptly, proactively and effectively. A track record of using creative thinking to reach positive outcomes, Ability to be tenacious and think laterally in a wide and varied role and fast-moving organisation. Flexibility/adaptability to manage new areas of expertise as businesses change and develop, Excellent writing and verbal communication skills, able to express ideas and proposals clearly and succinctly in ways which build trust and confidence with the business, Knowledge of uses of technology for reporting in modern corporate compliance programs, Knowledge of operational, financial, and human resource functions and procedures, Excellent organization, communication, project management and administrative skills, Other languages helpful but not essential, required is the ability to understand and relate to different cultures, Excellent MS Office suite skills, Team overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Group Ethics & Compliance Manager
SKY Brent, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Overview: Provide exemplary and commercially astute compliance and operational support within the Group Ethics & Compliance function. (within Legal.) A key member of the team, promoting, guiding and assisting Sky to maintain a strong compliance culture and infrastructure. Responsibilities: Reporting into the Group Ethics & Compliance Director, supporting both the Ethics & Compliance team in London, across all markets, as well as working closely with key stakeholders. Working across all Sky's key operating businesses (including subsidiaries), in developing and implementing and delivering business as usual, re: policy, procedures, training and other controls, to ensure compliance in Sky's key ethics & compliance risk areas, while supporting strong business performance. What You'll Do: Managing key ethics & compliance initiatives, to support a best-in-class ethics & compliance programme Managing operational aspects of the ethics & compliance programme across anti-bribery/corruption, conflicts of interest, sanctions and international export controls, financial crimes (including the upcoming new failure to prevent fraud offence) and other (corporate) compliance related risks. Manging and supporting on the enhancement and implementation of the ethics & compliance communications calendar. Manging and supporting on committees and working groups, including policy governance. Managing and supporting on Ethics & Compliance in person training, and eLearning. Manging and supporting on Conflicts of Interest disclosure reviews Managing and supporting on Gifts & Hospitality declaration reviews Supporting on Comcast Corporate Compliance initiatives and operationalising expectations Supporting on projects within the Sanctions and ITC programme Running due diligence checks and reviewing red flag reports re: third parties and suppliers Supporting on the drafting and delivery of Ethics & Compliance presentations Supporting the Chief Ethics & Compliance Officer and local Compliance Officers and other compliance colleagues on projects and initiatives Collaborating within the ethics & compliance team on Compliance Meetings, Committee decks and reporting Benchmarking Sky's compliance programme against other respected companies; identify opportunities to automate and streamline Sky's compliance activities Partnering with HR, Compliance Learning, Finance, Security, Responsible Business, Procurement and other stakeholders to drive and embed compliance initiatives Partnering with Comcast, Cable and NBCU compliance managers on enterprise-wide compliance initiatives What You'll bring: Ability to demonstrate practical outcomes/achievements arising from the following experience and attributes. The successful candidate will have a relevant degree, legal or audit qualification or equivalent compliance certification Proven compliance experience and strong understanding of and experience in operating an effective corporate compliance risk management programme and best compliance practices Highly experienced in supporting teams on a variety of initiatives, in a busy environment Proven experience of managing projects Proven experience of engaging stakeholders at all levels Experience of working for a highly regulated and/or publicly traded U.S. or international business Can demonstrate up to date industry compliance knowledge and ability to respond effectively to developments, Superior attention to detail, Can demonstrate managing multiple stakeholders with varying priorities in different territories, in a collaborative, positive and proactive manner. Experience of working in a heavily matrixed organization with an understanding of cultural characteristics/differences for successful delivery of outcomes, Sound business judgment, ability to operate in a commercial manner and respond quickly and pragmatically to urgent situations, be able to manage multiple wide-ranging, complex and high-profile matters, and prioritize and resolve issues promptly, proactively and effectively. A track record of using creative thinking to reach positive outcomes, Ability to be tenacious and think laterally in a wide and varied role and fast-moving organisation. Flexibility/adaptability to manage new areas of expertise as businesses change and develop, Excellent writing and verbal communication skills, able to express ideas and proposals clearly and succinctly in ways which build trust and confidence with the business, Knowledge of uses of technology for reporting in modern corporate compliance programs, Knowledge of operational, financial, and human resource functions and procedures, Excellent organization, communication, project management and administrative skills, Other languages helpful but not essential, required is the ability to understand and relate to different cultures, Excellent MS Office suite skills, Team overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 01, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Overview: Provide exemplary and commercially astute compliance and operational support within the Group Ethics & Compliance function. (within Legal.) A key member of the team, promoting, guiding and assisting Sky to maintain a strong compliance culture and infrastructure. Responsibilities: Reporting into the Group Ethics & Compliance Director, supporting both the Ethics & Compliance team in London, across all markets, as well as working closely with key stakeholders. Working across all Sky's key operating businesses (including subsidiaries), in developing and implementing and delivering business as usual, re: policy, procedures, training and other controls, to ensure compliance in Sky's key ethics & compliance risk areas, while supporting strong business performance. What You'll Do: Managing key ethics & compliance initiatives, to support a best-in-class ethics & compliance programme Managing operational aspects of the ethics & compliance programme across anti-bribery/corruption, conflicts of interest, sanctions and international export controls, financial crimes (including the upcoming new failure to prevent fraud offence) and other (corporate) compliance related risks. Manging and supporting on the enhancement and implementation of the ethics & compliance communications calendar. Manging and supporting on committees and working groups, including policy governance. Managing and supporting on Ethics & Compliance in person training, and eLearning. Manging and supporting on Conflicts of Interest disclosure reviews Managing and supporting on Gifts & Hospitality declaration reviews Supporting on Comcast Corporate Compliance initiatives and operationalising expectations Supporting on projects within the Sanctions and ITC programme Running due diligence checks and reviewing red flag reports re: third parties and suppliers Supporting on the drafting and delivery of Ethics & Compliance presentations Supporting the Chief Ethics & Compliance Officer and local Compliance Officers and other compliance colleagues on projects and initiatives Collaborating within the ethics & compliance team on Compliance Meetings, Committee decks and reporting Benchmarking Sky's compliance programme against other respected companies; identify opportunities to automate and streamline Sky's compliance activities Partnering with HR, Compliance Learning, Finance, Security, Responsible Business, Procurement and other stakeholders to drive and embed compliance initiatives Partnering with Comcast, Cable and NBCU compliance managers on enterprise-wide compliance initiatives What You'll bring: Ability to demonstrate practical outcomes/achievements arising from the following experience and attributes. The successful candidate will have a relevant degree, legal or audit qualification or equivalent compliance certification Proven compliance experience and strong understanding of and experience in operating an effective corporate compliance risk management programme and best compliance practices Highly experienced in supporting teams on a variety of initiatives, in a busy environment Proven experience of managing projects Proven experience of engaging stakeholders at all levels Experience of working for a highly regulated and/or publicly traded U.S. or international business Can demonstrate up to date industry compliance knowledge and ability to respond effectively to developments, Superior attention to detail, Can demonstrate managing multiple stakeholders with varying priorities in different territories, in a collaborative, positive and proactive manner. Experience of working in a heavily matrixed organization with an understanding of cultural characteristics/differences for successful delivery of outcomes, Sound business judgment, ability to operate in a commercial manner and respond quickly and pragmatically to urgent situations, be able to manage multiple wide-ranging, complex and high-profile matters, and prioritize and resolve issues promptly, proactively and effectively. A track record of using creative thinking to reach positive outcomes, Ability to be tenacious and think laterally in a wide and varied role and fast-moving organisation. Flexibility/adaptability to manage new areas of expertise as businesses change and develop, Excellent writing and verbal communication skills, able to express ideas and proposals clearly and succinctly in ways which build trust and confidence with the business, Knowledge of uses of technology for reporting in modern corporate compliance programs, Knowledge of operational, financial, and human resource functions and procedures, Excellent organization, communication, project management and administrative skills, Other languages helpful but not essential, required is the ability to understand and relate to different cultures, Excellent MS Office suite skills, Team overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
JT Recruit
Benefits Manager
JT Recruit Loughborough, Leicestershire
Benefits manager required for our public sector client based in Loughborough There will be an office presence required, a minimum of 2 days per week 37 hours per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authorities activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authorities establishments
Oct 31, 2025
Seasonal
Benefits manager required for our public sector client based in Loughborough There will be an office presence required, a minimum of 2 days per week 37 hours per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authorities activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authorities establishments
Saab UK
Procurement Business Development Manager - Australia
Saab UK
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish, British and Australian innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role The purpose of this position is to lead Saab Australia's GEOP Business Development activities in Europe. The key activity is identifying and facilitating supply chain and development opportunities for Australian industry within Saab in Europe Embedded in the UK and reporting to the UK Chief Operating Officer (dotted line to the Australian Program Manager - Global Export Opportunity Program (GEOP this role will work to connect Supply Chain demand for Saab Europe to Australian Suppliers with the goal of increasing Australian content across the Saab first tier and lower tier supply chain. It's an excellent opportunity to demonstrate success by increasing Australian exports into the European Supply Chain and will test your stakeholder management, influencing and project management skills as well as your technical supply chain sourcing experience. Key Responsibilities Develop and implement business development strategies aligned with GEOP goals Identify potential internal customers, conduct research to assess their needs and fit, and qualify them as potential opportunities Build and maintain strong relationships with existing customers, and cultivate new customer relationships Find and develop opportunities for Australian companies to respond to sourcing events Oversee and manage the opportunity pipeline in the Customer Relationship Management (CRM) tool, ensuring records are maintained and up to date Promote and champion the GEOP when engaging with Saab stakeholders Travel as needed to promote and achieve GEOP objectives Understand the Head Contract between the Commonwealth of Australia and Saab Australia, especially in regard to the Strategic Performance Measures and Project Performance Indicators that Saab Australia has signed up to Experience & Qualifications Essential Strong international Procurement & Supply Chain sourcing experience for technical products Proficiency in CRM software, Microsoft Office Suits, and presentation software Understanding of contractual requirements of large multi-discipline projects in an engineering, construction or Defence environment Experience in a commercial environment including contract preparation, administration and management of contractual relationships Experience in leading a high performing team. Strong interpersonal and communication skills Organisational skills with ability to prioritise tasks and meet deadlines. Strong analytical and problem-solving skills Proficiency in literacy and numeracy skills commensurate for the role. Experience understanding and performing against explicit KPIs Ability to travel in Europe and occasionally Australia. Desirable but not mandatory Commonwealth Global Supply Chain Program (GSCP), Australian Industry Capability or other Defence industry program management knowledge and experience Chartered Institute of Procurement & Supply accreditation (MCIPS) or similar international Procurement & Supply Chain qualification By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Oct 31, 2025
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish, British and Australian innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role The purpose of this position is to lead Saab Australia's GEOP Business Development activities in Europe. The key activity is identifying and facilitating supply chain and development opportunities for Australian industry within Saab in Europe Embedded in the UK and reporting to the UK Chief Operating Officer (dotted line to the Australian Program Manager - Global Export Opportunity Program (GEOP this role will work to connect Supply Chain demand for Saab Europe to Australian Suppliers with the goal of increasing Australian content across the Saab first tier and lower tier supply chain. It's an excellent opportunity to demonstrate success by increasing Australian exports into the European Supply Chain and will test your stakeholder management, influencing and project management skills as well as your technical supply chain sourcing experience. Key Responsibilities Develop and implement business development strategies aligned with GEOP goals Identify potential internal customers, conduct research to assess their needs and fit, and qualify them as potential opportunities Build and maintain strong relationships with existing customers, and cultivate new customer relationships Find and develop opportunities for Australian companies to respond to sourcing events Oversee and manage the opportunity pipeline in the Customer Relationship Management (CRM) tool, ensuring records are maintained and up to date Promote and champion the GEOP when engaging with Saab stakeholders Travel as needed to promote and achieve GEOP objectives Understand the Head Contract between the Commonwealth of Australia and Saab Australia, especially in regard to the Strategic Performance Measures and Project Performance Indicators that Saab Australia has signed up to Experience & Qualifications Essential Strong international Procurement & Supply Chain sourcing experience for technical products Proficiency in CRM software, Microsoft Office Suits, and presentation software Understanding of contractual requirements of large multi-discipline projects in an engineering, construction or Defence environment Experience in a commercial environment including contract preparation, administration and management of contractual relationships Experience in leading a high performing team. Strong interpersonal and communication skills Organisational skills with ability to prioritise tasks and meet deadlines. Strong analytical and problem-solving skills Proficiency in literacy and numeracy skills commensurate for the role. Experience understanding and performing against explicit KPIs Ability to travel in Europe and occasionally Australia. Desirable but not mandatory Commonwealth Global Supply Chain Program (GSCP), Australian Industry Capability or other Defence industry program management knowledge and experience Chartered Institute of Procurement & Supply accreditation (MCIPS) or similar international Procurement & Supply Chain qualification By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Social Strategy Director
Ogilvy
About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook. Department: One Unilever Location: London Contract type: 12 months FTC Full Time/Part time: Full Time Reporting into: Chief Strategy Officer, OUL About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madr beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondel-z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year. The Role: As a Global Social Strategy Director focused on the dynamic, fast evolving and social-forward beauty and wellness sector at Ogilvy, you will play a pivotal role in leading the development of social strategic plans tailored to meet the client's distinct objectives and needs. You'll stay at the forefront of the latest beauty and wellbeing trends, cultural insights, best practices in the realm of creative strategy development, while advocating for diversity of thought and championing inclusive approaches. The role requires in depth understanding of social platforms, how communities thrive and engage on them, the formats and features that drive virality and engagement and experience in developing content strategies that are rooted in Paid, Owned and Earned thinking. Collaborating closely with clients, you'll gain a deep understanding of their global business, target audiences, and brand values, translating this knowledge into compelling culturally driven campaigns that resonate with their customers and drive tangible outcomes. You'll actively contribute to social and cultural insight mining to shape the agency's creative output. Your recommendations and inventive solutions will pave the way for clients to amplify trends and topics effectively. Key Responsibilities/The Do’s: Lead the development of bespoke strategic plans that align with clients' unique goals, incorporating the latest trends and best practices. Work in a social-first culture-forward way to build big platform ideas, that drive impact and can be scaled. Collaborate closely with clients to grasp their business, target audience, and brand ethos, and formulate campaigns that resonate and yield results. Conduct in-depth research and analysis, using social tools and resources, to pinpoint emerging trends, influencers, themes, and topics that can enhance or be the spingboard for compelling content and campaigns. Partner with internal teamscreative, account, intelligence and mediato ensure campaign integration aligns with overall brand strategy. Emerge as a thought leader both within the agency and the industry at large, sharing cultural insights, trends, and social and platform best practices with teams and clients. Develop innovative, cohort first, content and social comms strategies in collaboration with media partners Stay updated on the latest trends, technologies, and tools in influence and social marketing, applying this knowledge to enhance campaign performance and cultural impact Develop influential and innovative social strategies for high-profile clients, deeply rooted in culture and deserving of attention. Collaborate with planners, creatives, and creators to collaboratively address challenges and deliver exceptional work. Recognises always on and reactive opportunities for clients to harness and amplify trends and topics. Enhance the agency's creative output through insightful recommendations and inventive problem-solving. Requirements/Experience We Value: In-depth experience in social and influencer marketing, with a focus on formulating and executing strategic campaigns and content ecosystems for notable consumer brands, across Paid, Owned and Earned. In-depth knowledge of social platforms and how to deliver attention seeking campaigns across them Proficiency in working within a creative agency or similar setting, with a strong grasp of the creative process and effective collaboration with creative teams. Proven track record of driving successful campaigns that deliver tangible business outcomes for clients. Familiarity with the global beauty and wellbeing industry and experience working on female power brands. Exceptional social strategic thinking and planning abilities, crafting tailored plans that cater to individual client needs and objectives. Experience in social-first strategic planning, leading to big 360 campaigns that drive conversion through culture. Familiarity in AI and its application to accelerate strategy development. Strong project management capabilities, managing multiple global campaigns and priorities concurrently. Excellent interpersonal skills, fostering strong relationships with clients and internal teams. Highly skilled in creative thinking and innovative problem-solving. Understanding of paid media integration within influence and social campaigns. Strong presentation skills, effectively conveying intricate ideas and strategies to clients and internal teams. How we help you Thrive: 25 days annual leave + 1 Volunteer Day Bupa Healthcare Enhanced Maternity, Adoption and Shared Parental Leave We have a Flexible Working Model with core working hours: 10am - 4pm A 1.5:1 Matching Pension Structure Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year Season Ticket Loan and Cycle to Work Scheme Life Assurance At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Oct 31, 2025
Full time
About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook. Department: One Unilever Location: London Contract type: 12 months FTC Full Time/Part time: Full Time Reporting into: Chief Strategy Officer, OUL About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madr beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondel-z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year. The Role: As a Global Social Strategy Director focused on the dynamic, fast evolving and social-forward beauty and wellness sector at Ogilvy, you will play a pivotal role in leading the development of social strategic plans tailored to meet the client's distinct objectives and needs. You'll stay at the forefront of the latest beauty and wellbeing trends, cultural insights, best practices in the realm of creative strategy development, while advocating for diversity of thought and championing inclusive approaches. The role requires in depth understanding of social platforms, how communities thrive and engage on them, the formats and features that drive virality and engagement and experience in developing content strategies that are rooted in Paid, Owned and Earned thinking. Collaborating closely with clients, you'll gain a deep understanding of their global business, target audiences, and brand values, translating this knowledge into compelling culturally driven campaigns that resonate with their customers and drive tangible outcomes. You'll actively contribute to social and cultural insight mining to shape the agency's creative output. Your recommendations and inventive solutions will pave the way for clients to amplify trends and topics effectively. Key Responsibilities/The Do’s: Lead the development of bespoke strategic plans that align with clients' unique goals, incorporating the latest trends and best practices. Work in a social-first culture-forward way to build big platform ideas, that drive impact and can be scaled. Collaborate closely with clients to grasp their business, target audience, and brand ethos, and formulate campaigns that resonate and yield results. Conduct in-depth research and analysis, using social tools and resources, to pinpoint emerging trends, influencers, themes, and topics that can enhance or be the spingboard for compelling content and campaigns. Partner with internal teamscreative, account, intelligence and mediato ensure campaign integration aligns with overall brand strategy. Emerge as a thought leader both within the agency and the industry at large, sharing cultural insights, trends, and social and platform best practices with teams and clients. Develop innovative, cohort first, content and social comms strategies in collaboration with media partners Stay updated on the latest trends, technologies, and tools in influence and social marketing, applying this knowledge to enhance campaign performance and cultural impact Develop influential and innovative social strategies for high-profile clients, deeply rooted in culture and deserving of attention. Collaborate with planners, creatives, and creators to collaboratively address challenges and deliver exceptional work. Recognises always on and reactive opportunities for clients to harness and amplify trends and topics. Enhance the agency's creative output through insightful recommendations and inventive problem-solving. Requirements/Experience We Value: In-depth experience in social and influencer marketing, with a focus on formulating and executing strategic campaigns and content ecosystems for notable consumer brands, across Paid, Owned and Earned. In-depth knowledge of social platforms and how to deliver attention seeking campaigns across them Proficiency in working within a creative agency or similar setting, with a strong grasp of the creative process and effective collaboration with creative teams. Proven track record of driving successful campaigns that deliver tangible business outcomes for clients. Familiarity with the global beauty and wellbeing industry and experience working on female power brands. Exceptional social strategic thinking and planning abilities, crafting tailored plans that cater to individual client needs and objectives. Experience in social-first strategic planning, leading to big 360 campaigns that drive conversion through culture. Familiarity in AI and its application to accelerate strategy development. Strong project management capabilities, managing multiple global campaigns and priorities concurrently. Excellent interpersonal skills, fostering strong relationships with clients and internal teams. Highly skilled in creative thinking and innovative problem-solving. Understanding of paid media integration within influence and social campaigns. Strong presentation skills, effectively conveying intricate ideas and strategies to clients and internal teams. How we help you Thrive: 25 days annual leave + 1 Volunteer Day Bupa Healthcare Enhanced Maternity, Adoption and Shared Parental Leave We have a Flexible Working Model with core working hours: 10am - 4pm A 1.5:1 Matching Pension Structure Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year Season Ticket Loan and Cycle to Work Scheme Life Assurance At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ocean Network Express (Europe) Ltd
Coordinator - Loss Prevention, Legal & Insurance
Ocean Network Express (Europe) Ltd
Do you want to play a key role in providing legal, documentary, and P&I-related support and guidance across the Europe and Africa region? Do you have strong legal and insurance expertise within the shipping industry? We're looking for an EUA Legal & Insurance Coordinator to join our team. In this role, you'll assist the EUA Legal & Insurance Assistant Manager with providing legal, documentary and P&I related support and guidance within the Europe & Africa region (EUA), including effective liaison with General Headquarters (GHQ) Singapore (primarily GHQ Legal), and Regional EUA Teams, including regularly liaising with and monitoring of the service provided by P&I Club Regional Correspondents and their principal P&I Club(s). The Role Loss Prevention & Claims To assist with monitoring local investigation of incidents and claims handling within ONE EUA Offices and Third-Party Agents (TPAs), providing guidance and assistance where necessary whilst communicating effectively with all interested parties. To assist with coordinating with other involved parties, such as the P&I Club, surveyors, fire-experts, lawyers, etc., in the event of any ONE or Consortium vessels being involved in a major incident. To assist with planning and coordinating Claims and Loss Prevention workshops on a rolling basis as and when they are required within the EUA region. Monitor and, where appropriate, circulate relevant P&I and Insurance market / industry news to pertinent EUA Departments. Proactively build productive and mutually supportive links with P&I and Insurance Colleagues in other Regions and GHQ to foster best practice across the organisation. Answering day-to-day documentation queries of varying complexity, including bill of lading issues, ship certificates, indemnities, and letters of credit queries. To monitor the standard and content of survey reports for ONE's P&I related incidents within EUA, raising specific questions with surveyors and correspondents as necessary to ensure ONE's interests are fully protected. Assist with monitoring trend statistics and contributing to loss prevention initiatives to improve risk awareness and encourage risk management practices within EUA (e.g., to alert and coordinate with external specialist providers on serious theft and fraud investigations). Support the 'EUA Loss Prevention Officer' network by providing pertinent training and guidance to actively facilitate the LPO's scaffolded support to their own specific EUA country/region. Assist with reviewing relevant Customer Contract / Maritime Contract(s) upon request of pertinent ONE teams. The Requirements Must be able to demonstrate a thorough understanding of documentation procedures. IT literate with at minimum intermediate skills in Google suite. Experience within the shipping industry would be ideal. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Team Work Performance Management Independent Self-motivated Enthusiastic The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Access to the UK's TaxFree Childcare scheme. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform. Application The closing date for this vacancy is 22nd October 2025 but if a significant number of applications are received, it will close earlier. Applicants must have a permanent and existing right to live and work in the UK.
Oct 31, 2025
Full time
Do you want to play a key role in providing legal, documentary, and P&I-related support and guidance across the Europe and Africa region? Do you have strong legal and insurance expertise within the shipping industry? We're looking for an EUA Legal & Insurance Coordinator to join our team. In this role, you'll assist the EUA Legal & Insurance Assistant Manager with providing legal, documentary and P&I related support and guidance within the Europe & Africa region (EUA), including effective liaison with General Headquarters (GHQ) Singapore (primarily GHQ Legal), and Regional EUA Teams, including regularly liaising with and monitoring of the service provided by P&I Club Regional Correspondents and their principal P&I Club(s). The Role Loss Prevention & Claims To assist with monitoring local investigation of incidents and claims handling within ONE EUA Offices and Third-Party Agents (TPAs), providing guidance and assistance where necessary whilst communicating effectively with all interested parties. To assist with coordinating with other involved parties, such as the P&I Club, surveyors, fire-experts, lawyers, etc., in the event of any ONE or Consortium vessels being involved in a major incident. To assist with planning and coordinating Claims and Loss Prevention workshops on a rolling basis as and when they are required within the EUA region. Monitor and, where appropriate, circulate relevant P&I and Insurance market / industry news to pertinent EUA Departments. Proactively build productive and mutually supportive links with P&I and Insurance Colleagues in other Regions and GHQ to foster best practice across the organisation. Answering day-to-day documentation queries of varying complexity, including bill of lading issues, ship certificates, indemnities, and letters of credit queries. To monitor the standard and content of survey reports for ONE's P&I related incidents within EUA, raising specific questions with surveyors and correspondents as necessary to ensure ONE's interests are fully protected. Assist with monitoring trend statistics and contributing to loss prevention initiatives to improve risk awareness and encourage risk management practices within EUA (e.g., to alert and coordinate with external specialist providers on serious theft and fraud investigations). Support the 'EUA Loss Prevention Officer' network by providing pertinent training and guidance to actively facilitate the LPO's scaffolded support to their own specific EUA country/region. Assist with reviewing relevant Customer Contract / Maritime Contract(s) upon request of pertinent ONE teams. The Requirements Must be able to demonstrate a thorough understanding of documentation procedures. IT literate with at minimum intermediate skills in Google suite. Experience within the shipping industry would be ideal. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Team Work Performance Management Independent Self-motivated Enthusiastic The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Access to the UK's TaxFree Childcare scheme. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform. Application The closing date for this vacancy is 22nd October 2025 but if a significant number of applications are received, it will close earlier. Applicants must have a permanent and existing right to live and work in the UK.
Sheer Jobs Limited
Benefits Manager
Sheer Jobs Limited Loughborough, Leicestershire
Benefits Manager (Inside IR35) There will be an office presence required, a minimum of 2 days per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Client service. Ensure compliance with all relevant Government and Client policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authoritys activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. Represent the Client at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. To promote a culture that prevents, deters and detects fraud and error To support team members in making key decisions in respect of benefit claims and complex cases. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. Maintain an expert knowledge of all Benefits systems. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDRs, identifying training and development needs and opportunities to improve performance Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with client policies As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments Candidate with council experience preferred, no sponsorship available. Rate of Pay PAYE: £45 Umbrella: £58 Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, United Kingdom
Oct 31, 2025
Seasonal
Benefits Manager (Inside IR35) There will be an office presence required, a minimum of 2 days per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Client service. Ensure compliance with all relevant Government and Client policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authoritys activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. Represent the Client at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. To promote a culture that prevents, deters and detects fraud and error To support team members in making key decisions in respect of benefit claims and complex cases. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. Maintain an expert knowledge of all Benefits systems. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDRs, identifying training and development needs and opportunities to improve performance Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with client policies As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments Candidate with council experience preferred, no sponsorship available. Rate of Pay PAYE: £45 Umbrella: £58 Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, United Kingdom
carrington west
Principal Planning Policy Officer
carrington west
Principal Planning Policy Officer - England Carrington West are delighted to be a Local Authority client with their search for an experienced Principal Planning Policy Officer to join the team. This is an initial 6 month contract position being offered on a remote basis. We are looking for experienced Planner's with a strong knowledge of national planning policy with a Local Authority background. The ideal candidates will be working towards tight deadlines with minimal supervision and will have the ability to prioritise daily work loads. You will be focussed on developing the broad content of the policies working toward the Local Plan with key areas including evidence based work, topic papers and refinement of policies - Further details available upon request. You will be an experienced and motivated Planner who is degree and preferably masters qualified and have MRTPI status or be working towards it. You will also have a very strong knowledge of planning legislation and process and have excellent communication skills. Rates - £55-£70p/h Job Ref - 62146 If you are keen to discuss this position in more detail please do not hesitate to Cameron on (phone number removed)/(url removed) If this role is too senior, too junior, or too far for you to travel but you are looking for your next role in Town Planning, please call our Town Planning team on (phone number removed), we are keen to discuss our non-advertised opportunities with you.
Oct 31, 2025
Contractor
Principal Planning Policy Officer - England Carrington West are delighted to be a Local Authority client with their search for an experienced Principal Planning Policy Officer to join the team. This is an initial 6 month contract position being offered on a remote basis. We are looking for experienced Planner's with a strong knowledge of national planning policy with a Local Authority background. The ideal candidates will be working towards tight deadlines with minimal supervision and will have the ability to prioritise daily work loads. You will be focussed on developing the broad content of the policies working toward the Local Plan with key areas including evidence based work, topic papers and refinement of policies - Further details available upon request. You will be an experienced and motivated Planner who is degree and preferably masters qualified and have MRTPI status or be working towards it. You will also have a very strong knowledge of planning legislation and process and have excellent communication skills. Rates - £55-£70p/h Job Ref - 62146 If you are keen to discuss this position in more detail please do not hesitate to Cameron on (phone number removed)/(url removed) If this role is too senior, too junior, or too far for you to travel but you are looking for your next role in Town Planning, please call our Town Planning team on (phone number removed), we are keen to discuss our non-advertised opportunities with you.
carrington west
Principal Planning Officer
carrington west
Carrington West are assisting their local authority client based in Essex in the search for an Interim Principal Planning Officer to join their Development Management team on an initial 6-month contract. This role requires a planning professional who has previous experience of working on major and strategic planning applications and who can manage a varied workload. This role is being offered on a hybrid working basis with an expectation of 1 day a week in the office as well as attending site visits. Key responsibilities: Manage a broad range of more complex cases and pre-applications with particular emphasis on larger developments including negotiating S106 agreements, Planning Performance Agreements (PPAs) and providing resilience and flexibility within the service (Applications including residential schemes of 1000+ dwellings) Manage complex and/or contentious planning applications, processes and compliance, regulations and legislation, acting as the single point of contact for customers on those cases and attending appeals hearings and public inquiries as appropriate. Working collaboratively with colleagues across the organisation, as well as Members and managing key relationships with partners. Access and accurately update all relevant information systems, both customer and back office ensuring that the master customer record is updated and maintained through verification and validation, and in accordance with Data Protection principles Prepare and present reports to Area Planning Committees, District Planning Committee, and other internal and external meetings and present evidence/stand as witness at planning appeal hearings and public inquiries To apply for these roles, it is essential that you have worked as a development management case officer in a local authority planning department or at an equivalent level in a private practice. The successful candidates must have good fundamental and technical knowledge and understanding of all relevant planning legislation and policies. You will need to have excellent communication and negotiation skills as you will be working in a team environment, as well as dealing with other professionals. We are looking for a motivated self-starter with a can-do attitude. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering flexible working arrangements. Carrington West Pay Rate - Up to £55per/hour Job Ref - 61978 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Oct 31, 2025
Contractor
Carrington West are assisting their local authority client based in Essex in the search for an Interim Principal Planning Officer to join their Development Management team on an initial 6-month contract. This role requires a planning professional who has previous experience of working on major and strategic planning applications and who can manage a varied workload. This role is being offered on a hybrid working basis with an expectation of 1 day a week in the office as well as attending site visits. Key responsibilities: Manage a broad range of more complex cases and pre-applications with particular emphasis on larger developments including negotiating S106 agreements, Planning Performance Agreements (PPAs) and providing resilience and flexibility within the service (Applications including residential schemes of 1000+ dwellings) Manage complex and/or contentious planning applications, processes and compliance, regulations and legislation, acting as the single point of contact for customers on those cases and attending appeals hearings and public inquiries as appropriate. Working collaboratively with colleagues across the organisation, as well as Members and managing key relationships with partners. Access and accurately update all relevant information systems, both customer and back office ensuring that the master customer record is updated and maintained through verification and validation, and in accordance with Data Protection principles Prepare and present reports to Area Planning Committees, District Planning Committee, and other internal and external meetings and present evidence/stand as witness at planning appeal hearings and public inquiries To apply for these roles, it is essential that you have worked as a development management case officer in a local authority planning department or at an equivalent level in a private practice. The successful candidates must have good fundamental and technical knowledge and understanding of all relevant planning legislation and policies. You will need to have excellent communication and negotiation skills as you will be working in a team environment, as well as dealing with other professionals. We are looking for a motivated self-starter with a can-do attitude. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering flexible working arrangements. Carrington West Pay Rate - Up to £55per/hour Job Ref - 61978 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Four Squared Recruitment Ltd
Marketing and Communications Officer
Four Squared Recruitment Ltd
Marketing and Communications Officer Salary: £30,000 - £35,000 Location: Wolverhampton Four Squared Recruitment are recruiting on behalf of our client for an experienced Marketing and Communications Officer to join their dynamic and fast-paced business. This role will play a key part in shaping and amplifying the company's public image and strategic messaging. You'll be responsible for planning, developing, and delivering integrated marketing and communications campaigns that enhance visibility, engagement, and reputation across digital and traditional channels. Key Responsibilities: Manage and deliver content across social media, website, newsletters, and press releases. Develop and execute engaging marketing campaigns aligned with company objectives. Ensure brand consistency across all communications and promotional materials. Monitor and analyse social media and website performance metrics. Support internal and external communications, including events, tenders, and campaigns. Collaborate with internal teams and external partners to ensure cohesive messaging. Produce and proof marketing collateral, case studies, and visual content. Conduct market and competitor research to inform strategy. About You: Degree in Marketing, Communications, or a related field. 1-2 years' experience in a marketing or communications role. Excellent written and verbal communication skills. Confident using social media and digital marketing tools (e.g., Google Analytics, Meta Business Suite). Strong organisational skills with the ability to manage multiple projects and deadlines. Creative and proactive approach with great attention to detail. Skilled in Microsoft Office, particularly PowerPoint and Word. Full UK driving licence required. This is a fantastic opportunity for a creative and driven individual to join a business where your ideas and input will make a real impact.
Oct 30, 2025
Full time
Marketing and Communications Officer Salary: £30,000 - £35,000 Location: Wolverhampton Four Squared Recruitment are recruiting on behalf of our client for an experienced Marketing and Communications Officer to join their dynamic and fast-paced business. This role will play a key part in shaping and amplifying the company's public image and strategic messaging. You'll be responsible for planning, developing, and delivering integrated marketing and communications campaigns that enhance visibility, engagement, and reputation across digital and traditional channels. Key Responsibilities: Manage and deliver content across social media, website, newsletters, and press releases. Develop and execute engaging marketing campaigns aligned with company objectives. Ensure brand consistency across all communications and promotional materials. Monitor and analyse social media and website performance metrics. Support internal and external communications, including events, tenders, and campaigns. Collaborate with internal teams and external partners to ensure cohesive messaging. Produce and proof marketing collateral, case studies, and visual content. Conduct market and competitor research to inform strategy. About You: Degree in Marketing, Communications, or a related field. 1-2 years' experience in a marketing or communications role. Excellent written and verbal communication skills. Confident using social media and digital marketing tools (e.g., Google Analytics, Meta Business Suite). Strong organisational skills with the ability to manage multiple projects and deadlines. Creative and proactive approach with great attention to detail. Skilled in Microsoft Office, particularly PowerPoint and Word. Full UK driving licence required. This is a fantastic opportunity for a creative and driven individual to join a business where your ideas and input will make a real impact.
Hays
Fees Officer
Hays
Fees Officer Maternity contract Job purposeThe Fees officer will work as part of the Fees Team in the Income and Credit Control Section and has the responsibility of ensuring the integrity of the student financial records. The job will include all aspects of financial record keeping of the undergraduate and taught post-graduate students, including distance learners and students based in our overseas campus. The postholder will be expected to have a thorough and detailed knowledge of financial policies and procedures.The postholder will have knowledge of working in other currencies. The postholder is expected to work with minimal supervision and exercise initiative, guidance, and judgement within established procedures.The post will involve interaction with academic staff, students, external agencies on behalf of the student, such as the Student Loans Company, SAAS and NHS Main duties and responsibilities The Fees officer will be expected to provide guidance and support to the designated Institute or school within one of the academic faculties and offer students support. To carry out the day to day financial administration within the Fees office, and always ensure compliance with the Data Protection Act in respect of student's information To have a knowledge of computerised accounting, be able to prepare reports as determined by the Fees Manager and to meet the individual requirements of Senior colleagues, collaborative partners and studentsMaintenance of complex fee arrangements within the Student Information System, able to work in different currencies and be able to provide statement in different currencies To maintain all aspects of financial record keeping using the Agresso Finance System.To manage day-to-day finance processes for academic departments, ensuring changes to student financial records are made with accuracy, integrity and in a timely fashion, based on interruption and withdrawal information. To reconcile and maintain the accuracy of the complex programme specific Euro currency accounts always adhering to the relevant subsidiary university fees regulations. To attend regular meetings with the designated faculty and other relevant professional services teams to communicate essential information that may impact other teams. To create and maintain up to date content on the tuition fee web pages according to the changing needs of the university If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 30, 2025
Seasonal
Fees Officer Maternity contract Job purposeThe Fees officer will work as part of the Fees Team in the Income and Credit Control Section and has the responsibility of ensuring the integrity of the student financial records. The job will include all aspects of financial record keeping of the undergraduate and taught post-graduate students, including distance learners and students based in our overseas campus. The postholder will be expected to have a thorough and detailed knowledge of financial policies and procedures.The postholder will have knowledge of working in other currencies. The postholder is expected to work with minimal supervision and exercise initiative, guidance, and judgement within established procedures.The post will involve interaction with academic staff, students, external agencies on behalf of the student, such as the Student Loans Company, SAAS and NHS Main duties and responsibilities The Fees officer will be expected to provide guidance and support to the designated Institute or school within one of the academic faculties and offer students support. To carry out the day to day financial administration within the Fees office, and always ensure compliance with the Data Protection Act in respect of student's information To have a knowledge of computerised accounting, be able to prepare reports as determined by the Fees Manager and to meet the individual requirements of Senior colleagues, collaborative partners and studentsMaintenance of complex fee arrangements within the Student Information System, able to work in different currencies and be able to provide statement in different currencies To maintain all aspects of financial record keeping using the Agresso Finance System.To manage day-to-day finance processes for academic departments, ensuring changes to student financial records are made with accuracy, integrity and in a timely fashion, based on interruption and withdrawal information. To reconcile and maintain the accuracy of the complex programme specific Euro currency accounts always adhering to the relevant subsidiary university fees regulations. To attend regular meetings with the designated faculty and other relevant professional services teams to communicate essential information that may impact other teams. To create and maintain up to date content on the tuition fee web pages according to the changing needs of the university If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Unity Recruitment
Parking Appeals Officer
Unity Recruitment Ealing, London
Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation. Responsible for decision making on whether the appeal is to be accepted or rejected. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37+ hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm however there maybe more flexibility for the right candidate. This role of Parking Appeals officer will pay between 20 an hour umbrella. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Oct 30, 2025
Seasonal
Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation. Responsible for decision making on whether the appeal is to be accepted or rejected. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37+ hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm however there maybe more flexibility for the right candidate. This role of Parking Appeals officer will pay between 20 an hour umbrella. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Parking Appeals Officer
Unity Recruitment City, London
Notice Processing Officer In order to be considered for this opportunity you must meet the following criteria: extensive knowledge of Parking legislation and TMA 2004 ability to manage 30-35 letters per day City & Guilds in Notice Processing Essential General Overview: To provide a responsive service to users of Parking services Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court and bailiffs. To represent the organisational where necessary at adjudication, attend seminars and other working groups and functions. Dimensions of Job: 1. To work within a team of officers providing the customer interface in Parking Services including correspondence, appeals, permits, telephone calls, income, invoicing, refunds, complaints, court, bailiffs and data entry. 2. To represent the organisation at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate. 3. To keep the Team Leader informed on cases, appeals win rates, problems with the computerised systems, process or procedures. 4. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency. 5. To assist the Team Leader with reconciling payments received from various internal and external sources, trace errors and resolve. 6. To liaise with SMPP on financial issues and use the council's ledger. 7. To process payments received. 8. To process refunds. 9. To provide the highest level of customer care as the first point of contact for teams dealing with all aspects of parking including complex and contentious cases. This job role will be paying 23.86 umbrella Please note, you must have previous experience in a similar role in order to apply
Oct 30, 2025
Seasonal
Notice Processing Officer In order to be considered for this opportunity you must meet the following criteria: extensive knowledge of Parking legislation and TMA 2004 ability to manage 30-35 letters per day City & Guilds in Notice Processing Essential General Overview: To provide a responsive service to users of Parking services Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court and bailiffs. To represent the organisational where necessary at adjudication, attend seminars and other working groups and functions. Dimensions of Job: 1. To work within a team of officers providing the customer interface in Parking Services including correspondence, appeals, permits, telephone calls, income, invoicing, refunds, complaints, court, bailiffs and data entry. 2. To represent the organisation at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate. 3. To keep the Team Leader informed on cases, appeals win rates, problems with the computerised systems, process or procedures. 4. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency. 5. To assist the Team Leader with reconciling payments received from various internal and external sources, trace errors and resolve. 6. To liaise with SMPP on financial issues and use the council's ledger. 7. To process payments received. 8. To process refunds. 9. To provide the highest level of customer care as the first point of contact for teams dealing with all aspects of parking including complex and contentious cases. This job role will be paying 23.86 umbrella Please note, you must have previous experience in a similar role in order to apply

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