Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Dec 07, 2025
Full time
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Dec 07, 2025
Full time
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England click apply for full job details
Dec 07, 2025
Full time
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England click apply for full job details
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Dec 07, 2025
Contractor
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Dec 07, 2025
Seasonal
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Stock Condition Surveyor Location: Remote, LE11 2TX Start Date: ASAP Contract Duration: 13+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 25.00 Per Hour Job Ref: OR18631 Job Responsibilities Conduct various surveys on properties, including occupied and vacant homes, commercial buildings, and public areas. Record survey results accurately and promptly using handheld devices. Meet survey program targets and report progress to the Principal Officer. Prepare work schedules and ensure completion. Assist in planning work programs based on survey data. Commission and manage specialist surveys and ensure accurate recording of results. Analyze and report on properties with major issues or potential for refurbishment or demolition. Support the development and use of asset management software. Identify and report property defects and issues affecting security or resident wellbeing. Provide technical advice to teams and external organizations. Support consultation activities with stakeholders and attend meetings as needed. Participate in an on-call rota for emergencies outside normal hours. Protect and manage information securely, reporting any breaches. Person Specifications Must Have Ability to drive and access to a vehicle for site visits. Eligible for a DBS enhanced check. Adherence to health and safety regulations. Nice to Have Experience in asset management and survey conduction. Knowledge of relevant legislation and technical developments. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Dec 06, 2025
Contractor
Stock Condition Surveyor Location: Remote, LE11 2TX Start Date: ASAP Contract Duration: 13+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 25.00 Per Hour Job Ref: OR18631 Job Responsibilities Conduct various surveys on properties, including occupied and vacant homes, commercial buildings, and public areas. Record survey results accurately and promptly using handheld devices. Meet survey program targets and report progress to the Principal Officer. Prepare work schedules and ensure completion. Assist in planning work programs based on survey data. Commission and manage specialist surveys and ensure accurate recording of results. Analyze and report on properties with major issues or potential for refurbishment or demolition. Support the development and use of asset management software. Identify and report property defects and issues affecting security or resident wellbeing. Provide technical advice to teams and external organizations. Support consultation activities with stakeholders and attend meetings as needed. Participate in an on-call rota for emergencies outside normal hours. Protect and manage information securely, reporting any breaches. Person Specifications Must Have Ability to drive and access to a vehicle for site visits. Eligible for a DBS enhanced check. Adherence to health and safety regulations. Nice to Have Experience in asset management and survey conduction. Knowledge of relevant legislation and technical developments. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t
Dec 06, 2025
Full time
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t
Bristol An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. Salary: Circa £ 48,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. . Business Winning - Being a key player in the winning of new contracts, agreements and opportunities. Responsible for supporting the full Route to achieving a Contract, including the Bidding process, cross functional working to deliver inputs and generation of proposals, maximising MBDAs interest. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer including contract management tasks, change management, problem solving and administration. Negotiations - With support gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal and external stakeholders. Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promotes best practice and functional excellence. What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Dec 06, 2025
Full time
Bristol An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. Salary: Circa £ 48,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. . Business Winning - Being a key player in the winning of new contracts, agreements and opportunities. Responsible for supporting the full Route to achieving a Contract, including the Bidding process, cross functional working to deliver inputs and generation of proposals, maximising MBDAs interest. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer including contract management tasks, change management, problem solving and administration. Negotiations - With support gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal and external stakeholders. Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promotes best practice and functional excellence. What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Dec 06, 2025
Seasonal
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Electrical Services Surveyor Location : St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council's supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council's housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications : 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
Dec 06, 2025
Full time
Electrical Services Surveyor Location : St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council's supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council's housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications : 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
Council Repairs Customer Service Officer Location: Surrey Salary: 18 per hour Hours: Full-time, office-based Contract Type: Temporary Job Overview We are looking for a proactive and organised Council Repairs Customer Service Officer to join our busy Repairs Team. You will be the first point of contact for tenants, responsible for scheduling repair appointments, managing enquiries, and ensuring excellent service delivery. Key Responsibilities Handle incoming calls and emails from tenants regarding property repairs. Schedule and coordinate repair appointments with contractors and internal teams. Accurately log repair requests and update systems to reflect progress and completion. Communicate clearly with tenants about repair timelines and any changes. Liaise with contractors and suppliers to ensure repairs are completed within agreed timescales. Monitor urgent and emergency repairs to ensure compliance with service standards. Maintain accurate records and produce reports as required. Skills & Experience Previous experience in customer service or scheduling, ideally within housing or repairs. Strong organisational skills and ability to prioritise tasks effectively. Excellent communication skills, both verbal and written. Knowledge of housing and repairs processes. Experience using systems such as Orchard, Jigsaw, and Microsoft Excel. Ability to remain calm under pressure and handle challenging situations professionally. Benefits 18 per hour. Full-time, office-based role. Supportive team environment. Training and development opportunities.
Dec 06, 2025
Seasonal
Council Repairs Customer Service Officer Location: Surrey Salary: 18 per hour Hours: Full-time, office-based Contract Type: Temporary Job Overview We are looking for a proactive and organised Council Repairs Customer Service Officer to join our busy Repairs Team. You will be the first point of contact for tenants, responsible for scheduling repair appointments, managing enquiries, and ensuring excellent service delivery. Key Responsibilities Handle incoming calls and emails from tenants regarding property repairs. Schedule and coordinate repair appointments with contractors and internal teams. Accurately log repair requests and update systems to reflect progress and completion. Communicate clearly with tenants about repair timelines and any changes. Liaise with contractors and suppliers to ensure repairs are completed within agreed timescales. Monitor urgent and emergency repairs to ensure compliance with service standards. Maintain accurate records and produce reports as required. Skills & Experience Previous experience in customer service or scheduling, ideally within housing or repairs. Strong organisational skills and ability to prioritise tasks effectively. Excellent communication skills, both verbal and written. Knowledge of housing and repairs processes. Experience using systems such as Orchard, Jigsaw, and Microsoft Excel. Ability to remain calm under pressure and handle challenging situations professionally. Benefits 18 per hour. Full-time, office-based role. Supportive team environment. Training and development opportunities.
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of the wider remit of the Refugee, Resettlement and Migration Team. As a Refugee, Resettlement and Migration Property Maintenance Officer, you will bring practical facilities and building knowledge along with good customer service skills to our team. This is a varied role which involves working directly with the Property Preparation Officer, ensuring resettled families from conflict affected countries have adequate accommodation and housing needs. Your work includes performing a range of tasks associated with property preparation, including but not limited to building of furniture, transport of furniture, painting, decorating, maintenance of exterior gardens, and the possible repair of household items. This will be an active role, involving ongoing physical effort as well as some exposure to environmental demands on the job holder. You'll need to be able to travel to locations across the whole of West Sussex (a vehicle will be provided). Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email JBRP1_UKTJ
Dec 05, 2025
Full time
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of the wider remit of the Refugee, Resettlement and Migration Team. As a Refugee, Resettlement and Migration Property Maintenance Officer, you will bring practical facilities and building knowledge along with good customer service skills to our team. This is a varied role which involves working directly with the Property Preparation Officer, ensuring resettled families from conflict affected countries have adequate accommodation and housing needs. Your work includes performing a range of tasks associated with property preparation, including but not limited to building of furniture, transport of furniture, painting, decorating, maintenance of exterior gardens, and the possible repair of household items. This will be an active role, involving ongoing physical effort as well as some exposure to environmental demands on the job holder. You'll need to be able to travel to locations across the whole of West Sussex (a vehicle will be provided). Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email JBRP1_UKTJ
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 05, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 05, 2025
Contractor
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Enjoy a competitive salary of 45 000, 35 days annual leave, flexible working, on-site parking, and a full wellbeing benefits package in this rewarding Asset Manager role. This is a great opportunity to lead planned and major works for a respected, award-winning housing association in Dudley. You'll play a key part in shaping asset strategy, driving improvements, and ensuring homes are safe, compliant, and well-maintained. I'd love to see CVs from Asset Managers, Surveyors, Repairs & Maintenance Managers, or anyone with strong experience in planned works and property compliance. As an Asset Manager, you will be: Leading the planned, major works, and cyclical maintenance programme, delivering projects on time and within budget Managing the capital programme in line with the 5-Year Strategy, including retrofit and carbon net zero plans Overseeing reactive maintenance and ensuring cost-effective solutions Ensuring full compliance with health & safety, gas, electrical, and fire safety requirements Managing and supporting two direct reports (Health & Safety Officer and Asset Officer) Managing contractors and ensuring high-quality, value-for-money service Overseeing property inspections, voids, and estate-related functions Leading procurement and managing delegated budgets I'd love to speak to anyone with: At least 2 years' experience in surveying, repairs, or maintenance management A construction-related qualification (ONC, HNC, etc.) Strong knowledge of building construction, defects, and planned works Experience in procurement, budgeting, and compliance Excellent communication and customer-focused problem-solving skills This role offers a competitive salary of 45-48k What's on offer for the Asset Manager: 35 days annual leave (incl. bank holidays) Flexible working, including Friday from home On-site parking Medicash & wellbeing programme Supportive, collaborative environment If this Asset Manager role sounds like your next step, apply now, or contact Jazmin on (phone number removed) or email (url removed)
Dec 05, 2025
Full time
Enjoy a competitive salary of 45 000, 35 days annual leave, flexible working, on-site parking, and a full wellbeing benefits package in this rewarding Asset Manager role. This is a great opportunity to lead planned and major works for a respected, award-winning housing association in Dudley. You'll play a key part in shaping asset strategy, driving improvements, and ensuring homes are safe, compliant, and well-maintained. I'd love to see CVs from Asset Managers, Surveyors, Repairs & Maintenance Managers, or anyone with strong experience in planned works and property compliance. As an Asset Manager, you will be: Leading the planned, major works, and cyclical maintenance programme, delivering projects on time and within budget Managing the capital programme in line with the 5-Year Strategy, including retrofit and carbon net zero plans Overseeing reactive maintenance and ensuring cost-effective solutions Ensuring full compliance with health & safety, gas, electrical, and fire safety requirements Managing and supporting two direct reports (Health & Safety Officer and Asset Officer) Managing contractors and ensuring high-quality, value-for-money service Overseeing property inspections, voids, and estate-related functions Leading procurement and managing delegated budgets I'd love to speak to anyone with: At least 2 years' experience in surveying, repairs, or maintenance management A construction-related qualification (ONC, HNC, etc.) Strong knowledge of building construction, defects, and planned works Experience in procurement, budgeting, and compliance Excellent communication and customer-focused problem-solving skills This role offers a competitive salary of 45-48k What's on offer for the Asset Manager: 35 days annual leave (incl. bank holidays) Flexible working, including Friday from home On-site parking Medicash & wellbeing programme Supportive, collaborative environment If this Asset Manager role sounds like your next step, apply now, or contact Jazmin on (phone number removed) or email (url removed)
Working pattern: Full time Working arrangement: Hybrid, with a minimum of 2 days required in office Successful candidate must hold a valid UK driving license. About the role: West Sussex County Council, whilst not a housing authority or provider of social housing, has a responsibility in supporting our refugee, resettled and migrant families to find appropriate and affordable accommodation within West click apply for full job details
Dec 05, 2025
Contractor
Working pattern: Full time Working arrangement: Hybrid, with a minimum of 2 days required in office Successful candidate must hold a valid UK driving license. About the role: West Sussex County Council, whilst not a housing authority or provider of social housing, has a responsibility in supporting our refugee, resettled and migrant families to find appropriate and affordable accommodation within West click apply for full job details
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t click apply for full job details
Dec 05, 2025
Contractor
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t click apply for full job details
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
PSM Recruitment are seeking a part time Housing Accommodation Officer for a 3-4 month contract based in Folkestone. The successful applicant will need to have a full, clean driving license and access to their own car. This role would be suitable for someone who has dealt with temporary housing, homelessness or property management Key responsibilities: Spot checks on Temporary Accommodation (TA) Fire alarm checks in TA TA inventories TA check ins (which can be at short notice) TA check out & inventory Assisting with setting up new TAs Any other TA related issues that may arise Requirements: Driving license and access to own car Lives locally (as may need to attend TA check in at short notice) Background in housing / homelessness ideally, or property management. Hours are 22.5 hours per week Monday, Wednesday and Friday for 3-4 months until 31st March 2026 Salary 16.64 - 18.86ph depending on experience
Dec 05, 2025
Contractor
PSM Recruitment are seeking a part time Housing Accommodation Officer for a 3-4 month contract based in Folkestone. The successful applicant will need to have a full, clean driving license and access to their own car. This role would be suitable for someone who has dealt with temporary housing, homelessness or property management Key responsibilities: Spot checks on Temporary Accommodation (TA) Fire alarm checks in TA TA inventories TA check ins (which can be at short notice) TA check out & inventory Assisting with setting up new TAs Any other TA related issues that may arise Requirements: Driving license and access to own car Lives locally (as may need to attend TA check in at short notice) Background in housing / homelessness ideally, or property management. Hours are 22.5 hours per week Monday, Wednesday and Friday for 3-4 months until 31st March 2026 Salary 16.64 - 18.86ph depending on experience
