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Customer Fraud Advisor - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Looking to take the next step in your banking career? We're hiring Customer Fraud Advisors to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Customer Fraud Advisor, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Customer Fraud Advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Customer Fraud Advisor. What You'll Be Doing As a Customer Fraud Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Customer Fraud Advisor, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training 2 weeks - Monday to Friday 9am to 6pm Grad Bay 4 weeks - Monday to Friday 10am to 7pm Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs

We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES Setting up new customer accounts and making welcome calls. Closing customer accounts when customers move home. Proactively resolving customer billing queries over the phone and via email. Setting up and managing Direct Debits and taking phone payments. Interacting with customers daily, via telephone or email, responding to their questions Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery. Paid emergency out of hours cover. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Minimum of 2 years experience in a fast-paced customer service call centre environment. Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential. Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers. Excellent written communication skills. Must be a team player. Strong attention to detail. Self-starter, driven by success and able to work well under pressure. Organised and methodical, with the ability to prioritise and maintain an orderly workflow. Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software. Reactive and proactive problem-solving skills. Awareness of legislation and requirements surrounding data protection and privacy. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Paid Emails Work From Home Job Description Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!

We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment! Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month. If this role is of interest to you, please apply online. Role of Cruise Sales Advisor: Handle enquiries via phone, email & live chat Provide customers with quotes using an in-house travel system Convert enquiries into bookings Achieve personal sales targets and KPIs Maintain excellent knowledge of cruise lines and destinations Follow up regularly to maximise conversion Seize every opportunity to upsell and enhance the customer holiday experience Deliver excellent customer service and build lasting rapport Complete CLIA Ambassador training Skills required for the role: Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role Experience of using Isell beneficial Usage of cruise line CRS beneficial Proven ability to achieve sales targets Exceptional customer service and administrative skills Strong attention to detail Ability to manage time effectively and prioritise workloads Self-motivated and results-driven If you re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingualjobs and Contact Centre jobs

Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.

Customer Relations Advisor Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over email and occasionally by phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. To enable you to complete the above tasks, you'll be trained on their product range and how each stage of the customer journey links up from the sale stage to on-boarding. What we can offer you at this stage: Initially we are able to offer this on an on-going temporary basis, but there has been a high success of temps being offered permanent contracts within the business, so don't let this put you off applying. You'll receive an hourly rate of 13.08 p/hour Weekly pay Paid holiday and enrolment in pension scheme after 12 weeks Central Redhill office location 9.00 - 5.15pm Monday to Friday 1 day a week WFH (after initial training completed) - compulsory office day is a Tuesday. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15348

Personnel Solutions are looking for a dedicated and detail-oriented Parts/Sales/Customer Service Advisor to join our client in Bilsthorpe, NG22. The ideal candidate will play a crucial role in ensuring the efficient operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. This position requires strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of service. Hours/Salary Monday - Friday 8.30am-5pm Every other Saturday 8.30am-1pm 28.5k - 32k Responsibilities Assist customers in identifying and sourcing the correct parts for their needs. Maintain accurate inventory records, ensuring all parts are properly logged and accounted for. Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette. Collaborate with team members to ensure timely processing of orders and deliveries. Utilise Excel for tracking inventory levels and generating reports as needed. Provide multilingual support to customers when necessary, enhancing the overall customer experience. Organise the parts department to ensure a clean and efficient workspace. Stay updated on new products and industry trends to provide knowledgeable assistance. Requirements Proven experience in a similar role within the automotive or related industry is preferred. Strong organisational skills with the ability to maintain accurate records. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work effectively in a fast-paced environment while maintaining attention to detail. A proactive attitude towards problem-solving and a willingness to learn new skills. To apply for this role, please do so online and we will be in touch! COMJOB

Service Advisor Location: Epsom Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53324

Service Advisor Basic Salary: £29,000 OTE : £36,000 Hours: Monday to Friday 8:30-5pm, Saturday's on rota Location: Gateshead This is a temporary position to provide cover for staff sickness. When the permanent employee returns, there will be the opportunity for a transfer to another site within the group, offering longer-term prospects. Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53323

Automotive Bodyshop Advisor / Service Advisor Location: North West London Salary: £32,000 £33,000 per annum Hours: Monday to Friday, 8:30am 5:30pm (40 hours) No weekends An established accident repair centre in North West London is seeking an experienced Automotive Bodyshop Advisor / Service Advisor to join their busy and well-run bodyshop operation. This is a customer-facing role ideal for someone with a strong background in automotive customer service and accident repair, who enjoys managing the full customer journey from vehicle drop-off through to collection. Automotive Bodyshop Advisor / Service Advisor-Key Benefits Monday to Friday working only No weekend work Stable, full-time position Competitive salary (£32,000 £33,000) Busy and professional accident repair environment Automotive Bodyshop Advisor / Service Advisor -The Role As a Bodyshop Advisor, you will be responsible for all front-of-house and customer liaison activity within the bodyshop. You will ensure customers are kept fully informed throughout the repair process while working closely with technicians, estimators, and bodyshop personnel. Automotive Bodyshop Advisor / Service Advisor-Key Responsibilities Booking customer vehicles in for accident repair Acting as the main point of contact for customers throughout the repair process Providing regular updates on work-in-progress and repair timescales Advising customers on estimated repair costs and completion dates Liaising with technicians, estimators, and bodyshop personnel to monitor job progress Assisting with estimates, repair authorisations, and basic invoicing Managing front-of-house activity and ensuring a smooth customer journey Delivering consistently high levels of customer service in a fast-paced bodyshop environment Automotive Bodyshop Advisor / Service Advisor- Requirements Previous experience within the Automotive Industry in a Bodyshop Advisor, Service Advisor, or similar accident repair role Background in automotive customer service is essential Strong understanding of accident repair processes and vehicle damage Confident communicator with excellent customer-handling skills Highly organised and able to manage a busy workload If you have the relevant expereince and want to work fr a company that reward hard work apply today

4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

Full time : Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Client Services Advisor £26,500 DOE Maidstone, with hybrid working (1 day in the office per week) Monday to Friday 8am 5pm We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remotely, with full training and support. If you are fluent in English as well as Arabic, Hebrew, Bulgarian or Greek. This would be desirable. Duties include: Following defined procedures and protocols to deliver application data checking and verification services. Supporting customers through global processes and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business registries for validation information. Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem-solving skills and lots of self-motivation. Confidence and ability to learn and apply new concepts quickly. Flexibility and adaptability according to team and business needs. Bilingual this would be a significant advantage, although not essential. This is a great company who believe in looking after their workforce and providing a positive workplace. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll, Senior Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Location: Edinburgh, London, Manchester Connect to your Industry Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. We work with clients to aid them in transforming within a rapidly changing environment to achieve their goals. In OIDS CET, our rapidly growing community of operating model professionals are responding to complex market challenges, to maximise business potential across the full spectrum of our industries. Your role will include: Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Managing relationships with pier-level stakeholder groups Supporting small project teams, workstreams and components of engagements Organising inputs to contribute to the logical flow of deliverables Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. Although not all essential, we are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods Transport, Hospitality & Services Energy & Chemicals Power, Utilities & Renewables Mining & Metals Industrial Products & Construction Telecommunications Media Technology Experience of a junior-level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in-house Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Educated to degree level or equivalent qualification Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Edinburgh or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Full time : Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.