White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 11, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title: Finance Business Partner Location: Warwick (Hybrid 2 days a week onsite) Pay Rate: 500 per day via umbrella (inside IR35) Contract length: Initial 6-month contract (potential to extend) About the Organisation This role sits within a major UK infrastructure organisation responsible for operating and maintaining the high-voltage electricity transmission network across England and Wales. The business plays a critical role in enabling the UK9s transition to a net zero energy system by 2050. Role Overview This is a hands-on, flexible Finance Business Partner role supporting the Customer and Network Development (CND) division during a period of transition and restructure. You will work directly with a senior finance lead to provide insight, challenge, and support across forecasting, performance analysis, and financial decision-making. Role and Responsibilities Act as the key Finance contact for the CND Leadership Team, supporting decision-making. Hold the business accountable from "plan to performance," ensuring forecasts are credible and performance risks are addressed early. Provide financial insight by combining business and performance data. Ensure investment decisions are financially sound, with clear understanding of accounting and regulatory impacts. Navigate ambiguity and prioritise effectively in a fast-paced environment. Respond to ad hoc requests efficiently. Build strong relationships and balance the needs of finance and business stakeholders. Support financial forecasting, review actuals and cost bases, and conduct performance analysis. Investigate financial issues and provide actionable insights. Assist with process refinement post-restructure. Key Skills and Experience Qualified Accountant (ACCA, CIMA, or ACA) with planning, forecasting, and budgeting experience. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to thrive in a matrix environment. High attention to detail and analytical rigour. Inquisitive, proactive, and self-starting mindset. Ability to synthesise large datasets and conduct robust analysis. Advanced Excel and PowerPoint skills. Experience with SAP and SAC essential; Alteryx and PowerBI are a plus. Financial modelling and data analysis experience. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 11, 2025
Contractor
Job Title: Finance Business Partner Location: Warwick (Hybrid 2 days a week onsite) Pay Rate: 500 per day via umbrella (inside IR35) Contract length: Initial 6-month contract (potential to extend) About the Organisation This role sits within a major UK infrastructure organisation responsible for operating and maintaining the high-voltage electricity transmission network across England and Wales. The business plays a critical role in enabling the UK9s transition to a net zero energy system by 2050. Role Overview This is a hands-on, flexible Finance Business Partner role supporting the Customer and Network Development (CND) division during a period of transition and restructure. You will work directly with a senior finance lead to provide insight, challenge, and support across forecasting, performance analysis, and financial decision-making. Role and Responsibilities Act as the key Finance contact for the CND Leadership Team, supporting decision-making. Hold the business accountable from "plan to performance," ensuring forecasts are credible and performance risks are addressed early. Provide financial insight by combining business and performance data. Ensure investment decisions are financially sound, with clear understanding of accounting and regulatory impacts. Navigate ambiguity and prioritise effectively in a fast-paced environment. Respond to ad hoc requests efficiently. Build strong relationships and balance the needs of finance and business stakeholders. Support financial forecasting, review actuals and cost bases, and conduct performance analysis. Investigate financial issues and provide actionable insights. Assist with process refinement post-restructure. Key Skills and Experience Qualified Accountant (ACCA, CIMA, or ACA) with planning, forecasting, and budgeting experience. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to thrive in a matrix environment. High attention to detail and analytical rigour. Inquisitive, proactive, and self-starting mindset. Ability to synthesise large datasets and conduct robust analysis. Advanced Excel and PowerPoint skills. Experience with SAP and SAC essential; Alteryx and PowerBI are a plus. Financial modelling and data analysis experience. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Contract Role: Prompt Engineer (Salesforce & Generative AI Integration) Duration: 4 5 months (November March) Hourly Rate: £54.60 - £60/hour inside IR35 Location: Fully Remote (UK-based candidates only) Overview We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration . This role bridges the gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities into Salesforce workflows to enhance customer experience and operational efficiency. Key Responsibilities Salesforce Platform Expertise Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC) . Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases. Integrate Einstein AI and Prompt Builder within Salesforce environments. Prompt Engineering Fundamentals Develop clear, context-rich prompts for generative AI models, ensuring accuracy and relevance. Apply role-based prompting , task specificity , and format constraints . Continuously refine and iterate prompt logic based on output quality and user feedback. Business Process & Use Case Design Translate business needs into actionable GenAI use cases . Collaborate with subject matter experts to define, validate, and prioritize AI-driven solutions. Document prompt logic and use cases for scalability and future reuse. Testing, Validation & Compliance Review GenAI outputs for accuracy, safety, and compliance with company standards. Configure and test Lightning components and AI features within Salesforce workflows. Ensure all AI implementations adhere to ethical and security guidelines. Integration & Automation Embed generative AI features directly into Salesforce UI and case management flows . Integrate external AI services using APIs and middleware platforms. Contextualize prompts using real-time Salesforce data and user inputs. Collaboration & Communication Partner with solution architects, developers, and business analysts. Support training initiatives and document best practices for prompt engineering . Present findings, performance metrics, and recommendations to leadership and stakeholders. Continuous Improvement & Analytics Monitor prompt performance and gather user feedback to inform optimizations. Conduct A/B testing , audits, and surveys to refine prompt strategies. Stay up to date with AI trends , Salesforce releases , and evolving platform capabilities . Qualifications 5+ years experience in Salesforce platform development and configuration . 2+ years experience in prompt engineering or generative AI implementation . Proficiency in Apex, LWC, Flows , and Salesforce integration frameworks. Familiarity with Einstein AI , Prompt Builder , and GenAI APIs . Strong analytical, communication, and documentation skills. Experience working in agile, cross-functional teams . Preferred Skills Experience with AI model tuning and prompt chaining . Understanding of data privacy and AI ethics in enterprise environments. Certifications such as Salesforce Platform Developer and Salesforce AI Associate (preferred). Email (url removed)
Nov 10, 2025
Contractor
Contract Role: Prompt Engineer (Salesforce & Generative AI Integration) Duration: 4 5 months (November March) Hourly Rate: £54.60 - £60/hour inside IR35 Location: Fully Remote (UK-based candidates only) Overview We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration . This role bridges the gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities into Salesforce workflows to enhance customer experience and operational efficiency. Key Responsibilities Salesforce Platform Expertise Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC) . Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases. Integrate Einstein AI and Prompt Builder within Salesforce environments. Prompt Engineering Fundamentals Develop clear, context-rich prompts for generative AI models, ensuring accuracy and relevance. Apply role-based prompting , task specificity , and format constraints . Continuously refine and iterate prompt logic based on output quality and user feedback. Business Process & Use Case Design Translate business needs into actionable GenAI use cases . Collaborate with subject matter experts to define, validate, and prioritize AI-driven solutions. Document prompt logic and use cases for scalability and future reuse. Testing, Validation & Compliance Review GenAI outputs for accuracy, safety, and compliance with company standards. Configure and test Lightning components and AI features within Salesforce workflows. Ensure all AI implementations adhere to ethical and security guidelines. Integration & Automation Embed generative AI features directly into Salesforce UI and case management flows . Integrate external AI services using APIs and middleware platforms. Contextualize prompts using real-time Salesforce data and user inputs. Collaboration & Communication Partner with solution architects, developers, and business analysts. Support training initiatives and document best practices for prompt engineering . Present findings, performance metrics, and recommendations to leadership and stakeholders. Continuous Improvement & Analytics Monitor prompt performance and gather user feedback to inform optimizations. Conduct A/B testing , audits, and surveys to refine prompt strategies. Stay up to date with AI trends , Salesforce releases , and evolving platform capabilities . Qualifications 5+ years experience in Salesforce platform development and configuration . 2+ years experience in prompt engineering or generative AI implementation . Proficiency in Apex, LWC, Flows , and Salesforce integration frameworks. Familiarity with Einstein AI , Prompt Builder , and GenAI APIs . Strong analytical, communication, and documentation skills. Experience working in agile, cross-functional teams . Preferred Skills Experience with AI model tuning and prompt chaining . Understanding of data privacy and AI ethics in enterprise environments. Certifications such as Salesforce Platform Developer and Salesforce AI Associate (preferred). Email (url removed)
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 10, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Battersea is entering an exciting phase of innovation and transformation as we embark on our new five-year strategy. With increased investment in income generation from 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. This is a new role working across Battersea s Philanthropy, Partnerships and Commercial (PP&C) fundraising team, to help drive income growth and maintain strong funder relationships. The primary focus of your work will be prospect identification and qualification for an upcoming capital campaign. This will include new major donor prospects and charitable Trusts that support capital projects. You will also be responsible for undertaking due diligence on individuals, corporations and trusts that are supporting Battersea in order to inform our colleagues about potential financial and reputational risks, empowering them to make informed decisions about our partnerships. You will be an integral part of the capital campaign, managing the prospect pipelines, tracking prospects as they move through the cultivation cycle and supporting the fundraisers with their cultivation. You will also write and contribute to event biographies for our Special Event program during particularly busy periods. You will ensure that all research output is compliant with GDPR and will share data protection expertise with other team members. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees). Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages: Acceptable use: Researching sector trends, company information, or general interview tips. Practicing interview questions with AI tools to improve communication skills. Using AI to support with structuring your responses. Please do not: Submit AI-generated responses as your own during the interview. Use AI to impersonate or misrepresent your experience or skills. Use AI tools during real-time interviews. Closing date : 28th November 2025 All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) : Week commencing 8th December 2025 For full details on the role, please download the recruitment pack. To apply for the role, click on the "Apply" button below
Nov 10, 2025
Full time
Battersea is entering an exciting phase of innovation and transformation as we embark on our new five-year strategy. With increased investment in income generation from 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. This is a new role working across Battersea s Philanthropy, Partnerships and Commercial (PP&C) fundraising team, to help drive income growth and maintain strong funder relationships. The primary focus of your work will be prospect identification and qualification for an upcoming capital campaign. This will include new major donor prospects and charitable Trusts that support capital projects. You will also be responsible for undertaking due diligence on individuals, corporations and trusts that are supporting Battersea in order to inform our colleagues about potential financial and reputational risks, empowering them to make informed decisions about our partnerships. You will be an integral part of the capital campaign, managing the prospect pipelines, tracking prospects as they move through the cultivation cycle and supporting the fundraisers with their cultivation. You will also write and contribute to event biographies for our Special Event program during particularly busy periods. You will ensure that all research output is compliant with GDPR and will share data protection expertise with other team members. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees). Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages: Acceptable use: Researching sector trends, company information, or general interview tips. Practicing interview questions with AI tools to improve communication skills. Using AI to support with structuring your responses. Please do not: Submit AI-generated responses as your own during the interview. Use AI to impersonate or misrepresent your experience or skills. Use AI tools during real-time interviews. Closing date : 28th November 2025 All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) : Week commencing 8th December 2025 For full details on the role, please download the recruitment pack. To apply for the role, click on the "Apply" button below
Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll play a key role in creating seamless experiences for colleagues, building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to uncover priorities, map journeys, visualise outcomes, and define scope. Shape changes to the PCF by balancing colleague and customer needs with market insight, considering different personas and their "jobs to be done." Attend workshops and stakeholder discussions, ensuring business context, needs, and risks are well understood and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability to work collaboratively as part of a design team while taking ownership of your outputs. Confidence presenting work to stakeholders and providing constructive challenge when appropriate. A proactive, driven, and innovative approach, with strong relationship-building and problem-solving skills. Calmness and resilience under pressure, with the ability to anticipate risks and respond to emerging priorities. Excellent communication skills, capable of engaging senior, technical, and non-technical audiences. Experience with research and design thinking methods. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 10, 2025
Contractor
Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll play a key role in creating seamless experiences for colleagues, building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to uncover priorities, map journeys, visualise outcomes, and define scope. Shape changes to the PCF by balancing colleague and customer needs with market insight, considering different personas and their "jobs to be done." Attend workshops and stakeholder discussions, ensuring business context, needs, and risks are well understood and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability to work collaboratively as part of a design team while taking ownership of your outputs. Confidence presenting work to stakeholders and providing constructive challenge when appropriate. A proactive, driven, and innovative approach, with strong relationship-building and problem-solving skills. Calmness and resilience under pressure, with the ability to anticipate risks and respond to emerging priorities. Excellent communication skills, capable of engaging senior, technical, and non-technical audiences. Experience with research and design thinking methods. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Our client a public sector arm's length body are looking for a superstar to join in a newly created role. Under the direction of the Digital Products Manager, as an AI product analyst you will support the development, implementation, and governance of AI-enabled digital products and services. This role will play a key part in shaping how artificial intelligence is responsibly adopted across the organisations digital estate, ensuring alignment with strategic priorities, ethical standards, and public trust. You will work closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office. Key Accountabilities include; Data Analysis: Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services. Use tools such as Power BI, Python, or R to visualise data and support decision-making across product lifecycles User Research: Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI-driven products. Requirements Gathering Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases Market Analysis Conduct horizon scanning and market research to identify emerging AI technologies and trends relevant to electoral services. Reporting Prepare structured reports and dashboards for the Portfolio Management Office (PMO) on AI product performance, risks, and milestones Performance / Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with visualisation Software PRINCE2 Foundation or AGILE certification (desireable) Familiarity with Analytics tools AI/Microsoft CoPilot/Generative AI knowledge If this sounds like you and you are an excellent communicator with a go getter attitude, apply now!
Nov 10, 2025
Full time
Our client a public sector arm's length body are looking for a superstar to join in a newly created role. Under the direction of the Digital Products Manager, as an AI product analyst you will support the development, implementation, and governance of AI-enabled digital products and services. This role will play a key part in shaping how artificial intelligence is responsibly adopted across the organisations digital estate, ensuring alignment with strategic priorities, ethical standards, and public trust. You will work closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office. Key Accountabilities include; Data Analysis: Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services. Use tools such as Power BI, Python, or R to visualise data and support decision-making across product lifecycles User Research: Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI-driven products. Requirements Gathering Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases Market Analysis Conduct horizon scanning and market research to identify emerging AI technologies and trends relevant to electoral services. Reporting Prepare structured reports and dashboards for the Portfolio Management Office (PMO) on AI product performance, risks, and milestones Performance / Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with visualisation Software PRINCE2 Foundation or AGILE certification (desireable) Familiarity with Analytics tools AI/Microsoft CoPilot/Generative AI knowledge If this sounds like you and you are an excellent communicator with a go getter attitude, apply now!
Role / Job Title: Lead Engineer Brakes Refinement Development Work Location:Gaydon / Whitley, UK (Onsite) Desired Competencies (Technical / Behavioral Competency) Must-Have: Brake System Engineering (hydraulic, regenerative, blended braking) Vehicle Testing & Validation (track, proving ground, climatic) Palliative Development (component tuning for refinement) Data Acquisition & Analysis: CAN tools (e click apply for full job details
Nov 10, 2025
Contractor
Role / Job Title: Lead Engineer Brakes Refinement Development Work Location:Gaydon / Whitley, UK (Onsite) Desired Competencies (Technical / Behavioral Competency) Must-Have: Brake System Engineering (hydraulic, regenerative, blended braking) Vehicle Testing & Validation (track, proving ground, climatic) Palliative Development (component tuning for refinement) Data Acquisition & Analysis: CAN tools (e click apply for full job details
Location: Belfast Workplace: Hybrid The opportunity: The Contentious Support Group Manager will manage teams of Legal Professionals, Senior Legal Professionals, Specialists, Alternative Legal Services Team Leads ("ALS Team"), and external resources (where necessary). The role-holder will help with delivering contentious and advisory projects alongside Baker McKenzie Case Teams ("Case Teams") from offices around the globe. These projects are typically cross-border in nature, high-value, and legally complex. Main responsibilities: Manage the ALS Team and external resources (where needed) on client billable projects per matter requirements and agreed deadlines Provide cost estimates to Case Teams before the commencement of a matter, and manage costs throughout the duration of the project Liaise with Case Teams in relation to the provision of project instructions, and help with the drafting of such instructions where necessary Lead video conference/in-person briefing sessions with project Case Teams and ALS Team Train the ALS Team on the specifics of billable matters and monitor the performance of the team throughout the duration of projects; raise any training needs with the Director - Contentious Support Group Resolve substantive queries raised by the ALS Team throughout projects, escalate to the Director - Contentious Support Group and Case Teams where necessary Communicate with Case Teams and relevant third parties (where appropriate) throughout the duration of billable projects Conduct quality control of work performed by the ALS Team and external resources (where needed) Deliver feedback to the ALS Team and external resources (where needed) arising from quality control, and address any performance issues and training requirements Obtain feedback from Case Teams upon completion of projects, and draft "lessons learned" documents for internal purposes Develop best practice and identify innovative methods for continual process improvement Manage technology solutions required for specific projects (in particular, eDiscovery platforms and Generative AI tools), and liaise with technology providers and the Firm's Global eDiscovery & Data Advisory team Provide pastoral care to a group of Legal Professionals, Senior Legal Professionals, Specialists and/or Team Leads, as applicable, including regular one-to-one meetings, performance management, mentoring and coaching, providing additional support as required Assist with team recruitment processes, including shortlisting CVs, interviews and decisions on outcomes Support bespoke projects other than billable matters, such as internal Firm projects, and designing and delivering training programs Develop and foster relationships with key practice group stakeholders, including partners, lawyers and clients Work with the Director, Contentious Support Group, in respect of ALS Team resourcing and utilization Promote and market the ALS Team, assisting with pitches and bringing in new matters Assist the Director, Contentious Support Group, with developing the ALS Team's growth strategy, with the creation and development of new service offerings by the ALS Team, including process management Represent and promote the Belfast office at external events and to the Firm's clients Skills and experience: Law graduate (2:1 or above) with a strong academic background and legal experience; potentially a qualified lawyer Experience in legal technology solutions, and in particular, eDiscovery platforms and processes Knowledge of and experience in utilizing Generative AI tools to deliver work products is an advantage Substantial management experience in a fast-paced legal environment Substantial experience in managing project teams on time-sensitive matters, working with senior stakeholders to deliver results Exceptional problem-solving, critical thinking, and analytical skills, resulting in the identification of process improvements Excellent time management, organizational, and administrative skills, an ability to multitask and work well under pressure, with an ability to manage multiple responsibilities at the same time A high level of attention to detail Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools Excellent writing, organizational and communication skills Experience in pastoral management and team development Will respect and enjoy the diversity of cultural, social, and academic backgrounds found in the Firm Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Nov 10, 2025
Full time
Location: Belfast Workplace: Hybrid The opportunity: The Contentious Support Group Manager will manage teams of Legal Professionals, Senior Legal Professionals, Specialists, Alternative Legal Services Team Leads ("ALS Team"), and external resources (where necessary). The role-holder will help with delivering contentious and advisory projects alongside Baker McKenzie Case Teams ("Case Teams") from offices around the globe. These projects are typically cross-border in nature, high-value, and legally complex. Main responsibilities: Manage the ALS Team and external resources (where needed) on client billable projects per matter requirements and agreed deadlines Provide cost estimates to Case Teams before the commencement of a matter, and manage costs throughout the duration of the project Liaise with Case Teams in relation to the provision of project instructions, and help with the drafting of such instructions where necessary Lead video conference/in-person briefing sessions with project Case Teams and ALS Team Train the ALS Team on the specifics of billable matters and monitor the performance of the team throughout the duration of projects; raise any training needs with the Director - Contentious Support Group Resolve substantive queries raised by the ALS Team throughout projects, escalate to the Director - Contentious Support Group and Case Teams where necessary Communicate with Case Teams and relevant third parties (where appropriate) throughout the duration of billable projects Conduct quality control of work performed by the ALS Team and external resources (where needed) Deliver feedback to the ALS Team and external resources (where needed) arising from quality control, and address any performance issues and training requirements Obtain feedback from Case Teams upon completion of projects, and draft "lessons learned" documents for internal purposes Develop best practice and identify innovative methods for continual process improvement Manage technology solutions required for specific projects (in particular, eDiscovery platforms and Generative AI tools), and liaise with technology providers and the Firm's Global eDiscovery & Data Advisory team Provide pastoral care to a group of Legal Professionals, Senior Legal Professionals, Specialists and/or Team Leads, as applicable, including regular one-to-one meetings, performance management, mentoring and coaching, providing additional support as required Assist with team recruitment processes, including shortlisting CVs, interviews and decisions on outcomes Support bespoke projects other than billable matters, such as internal Firm projects, and designing and delivering training programs Develop and foster relationships with key practice group stakeholders, including partners, lawyers and clients Work with the Director, Contentious Support Group, in respect of ALS Team resourcing and utilization Promote and market the ALS Team, assisting with pitches and bringing in new matters Assist the Director, Contentious Support Group, with developing the ALS Team's growth strategy, with the creation and development of new service offerings by the ALS Team, including process management Represent and promote the Belfast office at external events and to the Firm's clients Skills and experience: Law graduate (2:1 or above) with a strong academic background and legal experience; potentially a qualified lawyer Experience in legal technology solutions, and in particular, eDiscovery platforms and processes Knowledge of and experience in utilizing Generative AI tools to deliver work products is an advantage Substantial management experience in a fast-paced legal environment Substantial experience in managing project teams on time-sensitive matters, working with senior stakeholders to deliver results Exceptional problem-solving, critical thinking, and analytical skills, resulting in the identification of process improvements Excellent time management, organizational, and administrative skills, an ability to multitask and work well under pressure, with an ability to manage multiple responsibilities at the same time A high level of attention to detail Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools Excellent writing, organizational and communication skills Experience in pastoral management and team development Will respect and enjoy the diversity of cultural, social, and academic backgrounds found in the Firm Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Our client a public sector arm's length body are looking for a superstar to join in a newly created role. Under the direction of the Digital Products Manager, as an AI product analyst you will support the development, implementation, and governance of AI-enabled digital products and services. This role will play a key part in shaping how artificial intelligence is responsibly adopted across the organisations digital estate, ensuring alignment with strategic priorities, ethical standards, and public trust. You will work closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office. Key Accountabilities include; Data Analysis: Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services. Use tools such as Power BI, Python, or R to visualise data and support decision-making across product life cycles User Research: Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI-driven products. Requirements Gathering Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases Market Analysis Conduct horizon scanning and market research to identify emerging AI technologies and trends relevant to electoral services. Reporting Prepare structured reports and dashboards for the Portfolio Management Office (PMO) on AI product performance, risks, and milestones Performance/Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with visualisation Software PRINCE2 Foundation or AGILE certification (desirable) Familiarity with Analytics tools AI/Microsoft CoPilot/Generative AI knowledge If this sounds like you and you are an excellent communicator with a go getter attitude, apply now!
Nov 10, 2025
Full time
Our client a public sector arm's length body are looking for a superstar to join in a newly created role. Under the direction of the Digital Products Manager, as an AI product analyst you will support the development, implementation, and governance of AI-enabled digital products and services. This role will play a key part in shaping how artificial intelligence is responsibly adopted across the organisations digital estate, ensuring alignment with strategic priorities, ethical standards, and public trust. You will work closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office. Key Accountabilities include; Data Analysis: Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services. Use tools such as Power BI, Python, or R to visualise data and support decision-making across product life cycles User Research: Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI-driven products. Requirements Gathering Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases Market Analysis Conduct horizon scanning and market research to identify emerging AI technologies and trends relevant to electoral services. Reporting Prepare structured reports and dashboards for the Portfolio Management Office (PMO) on AI product performance, risks, and milestones Performance/Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with visualisation Software PRINCE2 Foundation or AGILE certification (desirable) Familiarity with Analytics tools AI/Microsoft CoPilot/Generative AI knowledge If this sounds like you and you are an excellent communicator with a go getter attitude, apply now!
Project Administrator - Switchgear Derry, Northern Ireland Job Description Vertiv are a global provider of critical digital infrastructure and continuity solutions. Vertiv, Ireland is focused on solving the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions. The Project Administrator serves a critical role in the admin support necessary for a high performing Project Delivery Department. Typical administration duties include the routine operations of day-to-day activities such as documentation record keeping, Project administration via ERP input, and general documentation control within internal and client based "Common Document Environment" (CDE) systems. General administrative tasks within the department are fundamental to the successful daily operations carried out within our established task structures. RESPONSIBILITIES Assist in the preparation of project programmes and progress reports. Creation and management of internal Project folders Technical Document Management Assist with maintaining accurate and up-to-date drawings folders and registers. Assist in the preparation of technical submittal packages. Assist in the preparation of O&M manuals. Assist management in the preparation of operational performance and strategic plans and programmes. Assist internal teams and ensure they have access to contract and operational information, drawings registers, project folders etc. Identify any problems or issues in admin/operations processes and systems and assist in resolving them in quick and effective manner. Maintain clear and accurate documents and records of procedures for future reference purposes. Assist internal teams to organise and archive contract documents accurately. Assist with any internal team drawings/document requests. Endeavour to ensure that all Health & Safety standards are adhered to. Proactively participate in the delivery of management reporting systems including Cost control, Progress reporting, Quality, Environmental issues, ensuring compliance to company standards. QUALIFICATIONS 2 year work-based experience in similar role The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people For further information and to submit your application, click the apply icon.
Nov 10, 2025
Full time
Project Administrator - Switchgear Derry, Northern Ireland Job Description Vertiv are a global provider of critical digital infrastructure and continuity solutions. Vertiv, Ireland is focused on solving the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions. The Project Administrator serves a critical role in the admin support necessary for a high performing Project Delivery Department. Typical administration duties include the routine operations of day-to-day activities such as documentation record keeping, Project administration via ERP input, and general documentation control within internal and client based "Common Document Environment" (CDE) systems. General administrative tasks within the department are fundamental to the successful daily operations carried out within our established task structures. RESPONSIBILITIES Assist in the preparation of project programmes and progress reports. Creation and management of internal Project folders Technical Document Management Assist with maintaining accurate and up-to-date drawings folders and registers. Assist in the preparation of technical submittal packages. Assist in the preparation of O&M manuals. Assist management in the preparation of operational performance and strategic plans and programmes. Assist internal teams and ensure they have access to contract and operational information, drawings registers, project folders etc. Identify any problems or issues in admin/operations processes and systems and assist in resolving them in quick and effective manner. Maintain clear and accurate documents and records of procedures for future reference purposes. Assist internal teams to organise and archive contract documents accurately. Assist with any internal team drawings/document requests. Endeavour to ensure that all Health & Safety standards are adhered to. Proactively participate in the delivery of management reporting systems including Cost control, Progress reporting, Quality, Environmental issues, ensuring compliance to company standards. QUALIFICATIONS 2 year work-based experience in similar role The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people For further information and to submit your application, click the apply icon.
Our client, a leading global e-commerce company, is seeking a Junior Creative Designer to join a fast-moving international project focused on creating engaging, affordable online shopping experiences across Fashion, Home, Lifestyle, and Electronics. This is a fantastic opportunity for a design professional at the early stage of their career to gain hands-on experience in digital design, working across multiple European markets and contributing to a new, innovative platform from the ground up. The position is on a temporary basis for six months and is fully office based. Key responsibilities will include: Supporting the localization and adaptation of visual assets for multiple EU markets. Assisting in reformatting existing designs for various digital platforms and formats. Creating high-quality visuals that align with established brand guidelines. Collaborating closely with senior designers and wider creative teams. Learning and applying generative AI tools to streamline the design process. Managing multiple projects in a fast-paced environment. Requirements: Bachelor's degree in relevant field such as graphic design/visual communication. Previous experience in design and a strong portfolio demonstrating layout and visual skills. Proficiency in Figma and Adobe Creative Suite. Excellent attention to detail and ability to follow design systems. Organised and proactive, with strong communication and teamwork skills. Willingness to learn new tools, adapt to different markets and take initiative. Experience localising content for different territories or working in digital marketing is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
Nov 10, 2025
Seasonal
Our client, a leading global e-commerce company, is seeking a Junior Creative Designer to join a fast-moving international project focused on creating engaging, affordable online shopping experiences across Fashion, Home, Lifestyle, and Electronics. This is a fantastic opportunity for a design professional at the early stage of their career to gain hands-on experience in digital design, working across multiple European markets and contributing to a new, innovative platform from the ground up. The position is on a temporary basis for six months and is fully office based. Key responsibilities will include: Supporting the localization and adaptation of visual assets for multiple EU markets. Assisting in reformatting existing designs for various digital platforms and formats. Creating high-quality visuals that align with established brand guidelines. Collaborating closely with senior designers and wider creative teams. Learning and applying generative AI tools to streamline the design process. Managing multiple projects in a fast-paced environment. Requirements: Bachelor's degree in relevant field such as graphic design/visual communication. Previous experience in design and a strong portfolio demonstrating layout and visual skills. Proficiency in Figma and Adobe Creative Suite. Excellent attention to detail and ability to follow design systems. Organised and proactive, with strong communication and teamwork skills. Willingness to learn new tools, adapt to different markets and take initiative. Experience localising content for different territories or working in digital marketing is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
Please note, internally, this role is titled Campaign Lead Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission. This is a new role working within Battersea s Income Generation department to develop and deliver the campaign plan for a £4-6million pound capital fundraising appeal. One of the key pillars of Battersea s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. This fundraising campaign will help to achieve that aim. You will work with teams across Battersea to develop a comprehensive plan for the campaign and co-ordinate the work of multiple specialist teams to deliver the campaign on a day-to-day basis. You will also be responsible for developing a clear governance structure for the campaign, and ensuring all stakeholders are kept informed of progress. You will also oversee and track progress of a series of internal process improvements that support the running of the campaign. Please note, this is not a direct fundraising position, but will support our fundraising teams in delivering ambitious financial targets for the appeal. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year Discounted gym memberships and cycle to work schemes Employee Assistance Programme and access to Wellbeing Resources Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 23rd November 2025 Interview date(s): To Be Confirmed All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Nov 10, 2025
Full time
Please note, internally, this role is titled Campaign Lead Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission. This is a new role working within Battersea s Income Generation department to develop and deliver the campaign plan for a £4-6million pound capital fundraising appeal. One of the key pillars of Battersea s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. This fundraising campaign will help to achieve that aim. You will work with teams across Battersea to develop a comprehensive plan for the campaign and co-ordinate the work of multiple specialist teams to deliver the campaign on a day-to-day basis. You will also be responsible for developing a clear governance structure for the campaign, and ensuring all stakeholders are kept informed of progress. You will also oversee and track progress of a series of internal process improvements that support the running of the campaign. Please note, this is not a direct fundraising position, but will support our fundraising teams in delivering ambitious financial targets for the appeal. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year Discounted gym memberships and cycle to work schemes Employee Assistance Programme and access to Wellbeing Resources Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 23rd November 2025 Interview date(s): To Be Confirmed All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Programme Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you ready to take the lead in delivering transformational change within the utilities sector? We are seeking a dynamic and experienced Programme Manager to join our Programme Delivery team within the Transformation and Major Projects. This is a fantastic opportunity to be part of a flexible central pool of Programme and Project professionals dedicated to supporting major deliveries across our client's portfolio. What You'll Do: As a Programme Manager, you will play a crucial role in steering high-impact programs towards success. Your responsibilities will include: Programme Planning: Prepare and maintain the Programme Plan with regular progress reports to ensure everything runs smoothly. Governance Leadership: Design and lead the programme's governance arrangements, ensuring high-quality materials are produced for executive governance. Budget Management: Oversee the programme's budget, monitoring expenditure and ensuring benefits are realized. Resource Allocation: Ensure the right skills and resources are allocated to individual workstreams for optimal performance. Quality Assurance: Ensure that products and services meet required standards for quality, time, and budget. Stakeholder Communication: Manage communications with stakeholders and contribute to the Communications Plan. Risk and Issue Management: Identify and manage risks and issues at a programme level, working closely with key stakeholders to find the best solutions. Holistic Change Delivery: Oversee the delivery of business change, covering people, processes, and technology. Programme Management Office (PMO): Manage an effective PMO, reporting on programme progress regularly. Contract Management: Act as the first point of escalation for the Primary Third Party delivery partner, if applicable. Who You Are: We're looking for a visionary leader who can thrive in a fast-paced environment. If you have the following skills and experiences, we want to hear from you! Proven experience in delivering transformational change of a strategic nature. Strong background in operationally critical environments. Proficiency in both waterfall and agile methodologies. Exceptional leadership, interpersonal, and communication skills. Solid understanding of planning, monitoring, and controlling programmes. Familiarity with budgeting and resource allocation procedures. Confidence in engaging with and challenging senior executive stakeholders as necessary. Why Join Us? Flexibility: We understand the importance of work-life balance and offer flexible working arrangements, including full-time and part-time options. Collaborative Environment: Become part of a vibrant team that values your input and encourages innovative ideas. Professional Growth: Enjoy opportunities for personal and professional development as you tackle exciting challenges. Ready to Make an Impact? If you're passionate about driving change and have the experience we're looking for, we'd love to hear from you! Apply now to become a part of our exciting journey in shaping the future of the utilities sector. Let's transform together! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 10, 2025
Contractor
Programme Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you ready to take the lead in delivering transformational change within the utilities sector? We are seeking a dynamic and experienced Programme Manager to join our Programme Delivery team within the Transformation and Major Projects. This is a fantastic opportunity to be part of a flexible central pool of Programme and Project professionals dedicated to supporting major deliveries across our client's portfolio. What You'll Do: As a Programme Manager, you will play a crucial role in steering high-impact programs towards success. Your responsibilities will include: Programme Planning: Prepare and maintain the Programme Plan with regular progress reports to ensure everything runs smoothly. Governance Leadership: Design and lead the programme's governance arrangements, ensuring high-quality materials are produced for executive governance. Budget Management: Oversee the programme's budget, monitoring expenditure and ensuring benefits are realized. Resource Allocation: Ensure the right skills and resources are allocated to individual workstreams for optimal performance. Quality Assurance: Ensure that products and services meet required standards for quality, time, and budget. Stakeholder Communication: Manage communications with stakeholders and contribute to the Communications Plan. Risk and Issue Management: Identify and manage risks and issues at a programme level, working closely with key stakeholders to find the best solutions. Holistic Change Delivery: Oversee the delivery of business change, covering people, processes, and technology. Programme Management Office (PMO): Manage an effective PMO, reporting on programme progress regularly. Contract Management: Act as the first point of escalation for the Primary Third Party delivery partner, if applicable. Who You Are: We're looking for a visionary leader who can thrive in a fast-paced environment. If you have the following skills and experiences, we want to hear from you! Proven experience in delivering transformational change of a strategic nature. Strong background in operationally critical environments. Proficiency in both waterfall and agile methodologies. Exceptional leadership, interpersonal, and communication skills. Solid understanding of planning, monitoring, and controlling programmes. Familiarity with budgeting and resource allocation procedures. Confidence in engaging with and challenging senior executive stakeholders as necessary. Why Join Us? Flexibility: We understand the importance of work-life balance and offer flexible working arrangements, including full-time and part-time options. Collaborative Environment: Become part of a vibrant team that values your input and encourages innovative ideas. Professional Growth: Enjoy opportunities for personal and professional development as you tackle exciting challenges. Ready to Make an Impact? If you're passionate about driving change and have the experience we're looking for, we'd love to hear from you! Apply now to become a part of our exciting journey in shaping the future of the utilities sector. Let's transform together! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
German-speaking Data Associate Roles Your new company Our client is a global leader in cutting-edge technology and artificial intelligence. They are investing heavily in generative AI and the responsible development of large language models (LLMs) to solve some of the world's most complex challenges. This is your opportunity to be part of a pioneering team shaping the future of human-technology interaction. Your new role As a Data Associate, you'll play a key role in supporting the development of AI systems by delivering high-quality labelled data across multiple modalities - including text, speech, audio, image, and video. You'll work with internal tools and guidelines to ensure data accuracy, confidentiality, and operational excellence. Key responsibilities include: Work with a diverse range of data types including text, speech, audio, image, and video Deliver high-quality labelled data using provided guidelines and in-house tools, supporting commitment to responsible AI development. Demonstrate proficiency in generating accurate human insight data across multiple modalities: text, image, video, and audio. Analyse root causes, identify error patterns, and propose solutions to improve the quality of labelling tasks and outputs. Supporting daily operations and contributing to team deliverables Identifying patterns and proposing solutions to improve data quality Suggesting process and tool improvements What you'll need to succeed Basic qualifications: CEFR C1+ fluency in German and English (written and spoken) - PLEASE NOTE - you MUST have German to this level in order to be considered. If not, your application will not be progressed. Strong business writing and documentation skills Advanced reading comprehension and analytical thinking Ability to follow detailed instructions and solve structured problems Excellent research skills and attention to detail Preferred qualifications: Bachelor's degree in a relevant field Experience in task execution and project coordination Ability to leverage open-source resources for research Adaptability to fast-paced, evolving environments Experience managing cross-functional stakeholder relationships Advanced proficiency in Microsoft Office Suite What you'll get in return You'll be part of a diverse and mission-driven team working at the forefront of AI innovation. This role offers a unique opportunity to contribute to meaningful projects, develop your skills, and grow within a forward-thinking organisation. These roles are office based in Cambridge (unfortunately no parking available) and offer a competitive salary of £30,370 plus an incredible benefits package. These roles are a unique opportunity to join a global technology organisation and to build a career in one of the most forward-thinking environments. #
Nov 09, 2025
Full time
German-speaking Data Associate Roles Your new company Our client is a global leader in cutting-edge technology and artificial intelligence. They are investing heavily in generative AI and the responsible development of large language models (LLMs) to solve some of the world's most complex challenges. This is your opportunity to be part of a pioneering team shaping the future of human-technology interaction. Your new role As a Data Associate, you'll play a key role in supporting the development of AI systems by delivering high-quality labelled data across multiple modalities - including text, speech, audio, image, and video. You'll work with internal tools and guidelines to ensure data accuracy, confidentiality, and operational excellence. Key responsibilities include: Work with a diverse range of data types including text, speech, audio, image, and video Deliver high-quality labelled data using provided guidelines and in-house tools, supporting commitment to responsible AI development. Demonstrate proficiency in generating accurate human insight data across multiple modalities: text, image, video, and audio. Analyse root causes, identify error patterns, and propose solutions to improve the quality of labelling tasks and outputs. Supporting daily operations and contributing to team deliverables Identifying patterns and proposing solutions to improve data quality Suggesting process and tool improvements What you'll need to succeed Basic qualifications: CEFR C1+ fluency in German and English (written and spoken) - PLEASE NOTE - you MUST have German to this level in order to be considered. If not, your application will not be progressed. Strong business writing and documentation skills Advanced reading comprehension and analytical thinking Ability to follow detailed instructions and solve structured problems Excellent research skills and attention to detail Preferred qualifications: Bachelor's degree in a relevant field Experience in task execution and project coordination Ability to leverage open-source resources for research Adaptability to fast-paced, evolving environments Experience managing cross-functional stakeholder relationships Advanced proficiency in Microsoft Office Suite What you'll get in return You'll be part of a diverse and mission-driven team working at the forefront of AI innovation. This role offers a unique opportunity to contribute to meaningful projects, develop your skills, and grow within a forward-thinking organisation. These roles are office based in Cambridge (unfortunately no parking available) and offer a competitive salary of £30,370 plus an incredible benefits package. These roles are a unique opportunity to join a global technology organisation and to build a career in one of the most forward-thinking environments. #
About Us: At Dabster , we specialize in connecting top engineering and technology talent with leading global companies. We are currently seeking an experienced Java Fullstack Engineer to join our client's team in Leeds, UK . Our mission is to be the foremost recruitment partner for organizations driving innovation across industries such as engineering, digital, and cloud technologies. Who Will You Work With: Our client is a leading global technology and engineering solutions company, delivering next-generation digital transformation initiatives. You will work as part of a high-performing Agile development team focused on building a credit decisioning engine powered by scalable microservices and cloud-native solutions. About the Role: As a Java Fullstack Engineer , you will play a pivotal role in designing, developing, and deploying high-performance backend microservices while contributing to front-end feature enhancements. You will be responsible for implementing Java 17-based applications , setting up DevOps pipelines on GCP , and collaborating closely with architects and product owners to deliver reliable, production-grade systems. This is a 6-month contract role based in Leeds, UK , with a strong possibility of extension . Key Responsibilities: Design, develop, and deploy scalable backend microservices using Java 17 and Spring Boot . Configure and maintain DevOps pipelines on Google Cloud Platform (GCP) to support the credit decisioning engine. Build and enhance automated testing frameworks ensuring resilient, high-quality software delivery. Collaborate with cross-functional Agile teams to deliver backend and frontend features focused on performance and reliability. Work closely with architects and product owners to define and implement technical solutions aligned with business goals. Required Skills & Experience: Backend Development: 8-15 years of experience with Java, Spring Boot , and microservices architecture . Java 17: Hands-on experience is mandatory . DevOps & Cloud: Proven experience with GCP , AWS , or Azure , and familiarity with CI/CD pipelines . API Development: Expertise in RESTful API design and development. Frontend: Working knowledge of ReactJS or Angular . Testing: Strong background in automated testing , including JUnit . Mindset: Excellent communication skills and a commitment to continuous learning in a collaborative Agile environment. Good to Have: Experience with GCP Data Services such as BigQuery, Spanner, Cloud Composer, or Dataflow . Exposure to Generative AI tools like LangChain, LangGraph , or similar frameworks; an interest in agentic AI solutions is a plus. Skill Matrix: SkillHands-on Experience (Years) Java Fullstack Engineering 8-15 Java (Version 17+) Strong Expertise Spring Boot Strong Expertise Microservices Strong Expertise DevOps Pipelines Practical Experience Google Cloud Platform (GCP) Practical Experience RESTful APIs Proven Expertise Automated Testing Frameworks / JUnit Strong Experience Agile Methodology Practical Experience ReactJS / Angular Working Knowledge AWS / Azure (CI/CD) Familiarity What We Offer: Contract Duration: 6 months with the possibility of extension . Location: On-site in Leeds, UK . Impactful Work: Be part of a team delivering scalable cloud-native systems driving digital transformation. Collaborative Culture: Join an Agile and innovation-driven engineering team. Interview Process: Expect 1-2 rounds of technical discussions focusing on Java, Spring Boot, microservices, and GCP, followed by a final business/managerial discussion. Elevate your career with Dabster - your trusted partner in engineering and technology talent.
Nov 09, 2025
Contractor
About Us: At Dabster , we specialize in connecting top engineering and technology talent with leading global companies. We are currently seeking an experienced Java Fullstack Engineer to join our client's team in Leeds, UK . Our mission is to be the foremost recruitment partner for organizations driving innovation across industries such as engineering, digital, and cloud technologies. Who Will You Work With: Our client is a leading global technology and engineering solutions company, delivering next-generation digital transformation initiatives. You will work as part of a high-performing Agile development team focused on building a credit decisioning engine powered by scalable microservices and cloud-native solutions. About the Role: As a Java Fullstack Engineer , you will play a pivotal role in designing, developing, and deploying high-performance backend microservices while contributing to front-end feature enhancements. You will be responsible for implementing Java 17-based applications , setting up DevOps pipelines on GCP , and collaborating closely with architects and product owners to deliver reliable, production-grade systems. This is a 6-month contract role based in Leeds, UK , with a strong possibility of extension . Key Responsibilities: Design, develop, and deploy scalable backend microservices using Java 17 and Spring Boot . Configure and maintain DevOps pipelines on Google Cloud Platform (GCP) to support the credit decisioning engine. Build and enhance automated testing frameworks ensuring resilient, high-quality software delivery. Collaborate with cross-functional Agile teams to deliver backend and frontend features focused on performance and reliability. Work closely with architects and product owners to define and implement technical solutions aligned with business goals. Required Skills & Experience: Backend Development: 8-15 years of experience with Java, Spring Boot , and microservices architecture . Java 17: Hands-on experience is mandatory . DevOps & Cloud: Proven experience with GCP , AWS , or Azure , and familiarity with CI/CD pipelines . API Development: Expertise in RESTful API design and development. Frontend: Working knowledge of ReactJS or Angular . Testing: Strong background in automated testing , including JUnit . Mindset: Excellent communication skills and a commitment to continuous learning in a collaborative Agile environment. Good to Have: Experience with GCP Data Services such as BigQuery, Spanner, Cloud Composer, or Dataflow . Exposure to Generative AI tools like LangChain, LangGraph , or similar frameworks; an interest in agentic AI solutions is a plus. Skill Matrix: SkillHands-on Experience (Years) Java Fullstack Engineering 8-15 Java (Version 17+) Strong Expertise Spring Boot Strong Expertise Microservices Strong Expertise DevOps Pipelines Practical Experience Google Cloud Platform (GCP) Practical Experience RESTful APIs Proven Expertise Automated Testing Frameworks / JUnit Strong Experience Agile Methodology Practical Experience ReactJS / Angular Working Knowledge AWS / Azure (CI/CD) Familiarity What We Offer: Contract Duration: 6 months with the possibility of extension . Location: On-site in Leeds, UK . Impactful Work: Be part of a team delivering scalable cloud-native systems driving digital transformation. Collaborative Culture: Join an Agile and innovation-driven engineering team. Interview Process: Expect 1-2 rounds of technical discussions focusing on Java, Spring Boot, microservices, and GCP, followed by a final business/managerial discussion. Elevate your career with Dabster - your trusted partner in engineering and technology talent.
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
Nov 09, 2025
Full time
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 09, 2025
Full time
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Project Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you ready to take the reins on transformative projects in the utilities sector? Our client is on the lookout for a dedicated Project Manager to join their Major Programme Delivery team! This is your chance to be part of a dynamic environment where your expertise will make a real impact. About the Role: As a Project Manager, you'll play a crucial role in ensuring that major initiatives align with our client's strategic objectives. You will be responsible for: Defining project scope, goals, and deliverables in collaboration with senior management and stakeholders. Ensuring all projects are delivered on time, within scope, and budget. Developing comprehensive project plans and schedules while managing dependencies and critical paths. Organizing resources, managing team members, and assigning responsibilities. Coordinating with internal teams and third-party contractors for seamless task delivery. Monitoring project progress, identifying risks, and escalating as needed. Preparing and delivering project reports, proposals, and presentations. Communicating effectively to engage all key stakeholders. Tracking project costs to ensure completion within the approved budget. Reporting project progress regularly to the team and stakeholders. Who You Are: Our client believes in the power of visionary minds! If you're passionate about delivering high-quality work in challenging environments, we want to hear from you! You should be: Adaptable and resilient in a changing landscape, committed to achieving results and continuous improvement. Experienced in delivering projects in operationally critical environments. Proficient in both waterfall and agile project management methodologies. An excellent communicator with strong writing skills. Highly organized and detail-oriented, with strong decision-making capabilities. Qualifications: To thrive in this role, you'll need: Professional certification (PMP or PRINCE2) - highly desirable. Proven experience in project management or a related role. Strong understanding of project management methodologies (e.g., Agile, Waterfall). Excellent leadership and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project). Exceptional verbal and written communication skills. The ability to manage multiple projects and work under pressure. Why Join Us? Flexible working arrangements: Full-time, part-time, and hybrid options available! Be part of a transformative journey that truly makes a difference in the utilities sector. Work with a talented team that is passionate about achieving excellence and continuous improvement. If you're ready to step into this exciting opportunity and help shape the future of our client's project portfolio, don't wait! Apply today to embark on a rewarding career as a Project Manager. Your journey starts here! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 09, 2025
Contractor
Project Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you ready to take the reins on transformative projects in the utilities sector? Our client is on the lookout for a dedicated Project Manager to join their Major Programme Delivery team! This is your chance to be part of a dynamic environment where your expertise will make a real impact. About the Role: As a Project Manager, you'll play a crucial role in ensuring that major initiatives align with our client's strategic objectives. You will be responsible for: Defining project scope, goals, and deliverables in collaboration with senior management and stakeholders. Ensuring all projects are delivered on time, within scope, and budget. Developing comprehensive project plans and schedules while managing dependencies and critical paths. Organizing resources, managing team members, and assigning responsibilities. Coordinating with internal teams and third-party contractors for seamless task delivery. Monitoring project progress, identifying risks, and escalating as needed. Preparing and delivering project reports, proposals, and presentations. Communicating effectively to engage all key stakeholders. Tracking project costs to ensure completion within the approved budget. Reporting project progress regularly to the team and stakeholders. Who You Are: Our client believes in the power of visionary minds! If you're passionate about delivering high-quality work in challenging environments, we want to hear from you! You should be: Adaptable and resilient in a changing landscape, committed to achieving results and continuous improvement. Experienced in delivering projects in operationally critical environments. Proficient in both waterfall and agile project management methodologies. An excellent communicator with strong writing skills. Highly organized and detail-oriented, with strong decision-making capabilities. Qualifications: To thrive in this role, you'll need: Professional certification (PMP or PRINCE2) - highly desirable. Proven experience in project management or a related role. Strong understanding of project management methodologies (e.g., Agile, Waterfall). Excellent leadership and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project). Exceptional verbal and written communication skills. The ability to manage multiple projects and work under pressure. Why Join Us? Flexible working arrangements: Full-time, part-time, and hybrid options available! Be part of a transformative journey that truly makes a difference in the utilities sector. Work with a talented team that is passionate about achieving excellence and continuous improvement. If you're ready to step into this exciting opportunity and help shape the future of our client's project portfolio, don't wait! Apply today to embark on a rewarding career as a Project Manager. Your journey starts here! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Tile: Regulatory Lead Location : Castle Donington or Tipton (2 days/week onsite) Duration : 6 months (possible extension) Rate : 500 per day (Umbrella, Inside IR35) Play a key role in shaping the future of energy regulation. We're seeking a strategic and collaborative Regulatory Lead to support the development of a major electricity distribution business plan and regulatory submissions. This is a high-impact opportunity to influence policy, engage with senior stakeholders, and contribute to the future of energy infrastructure in the UK. Role Responsibilities Stay informed on Ofgem's Business Plan Guidance and brief internal teams and SMEs as needed. Collaborate with colleagues to scope, plan and deliver outputs across multiple workstreams, engaging with business leads, SMEs, and third parties. Provide regulatory expertise within governance and working groups to support development of the ED3 business plan. Encourage cross-team collaboration and help resolve any delivery challenges. Escalate risks and issues to Executive Sponsors with clear recommendations. Maintain alignment across interdependent workstreams within the ED3 programme. Draft and review regulatory documents including business plans, consultation responses, and supplementary materials, engaging with internal teams to ensure quality and consistency. Monitor regulatory changes and coordinate responses across relevant departments. Ensure business plans and policies reflect both strategic objectives and regulatory requirements. Respond to regulatory information requests, interpreting requirements and coordinating input. Track developments in the regulatory landscape and assess potential impacts. Benchmark performance against other DNOs. Engage with senior stakeholders to incorporate diverse perspectives into submissions. Support the wider regulatory team with ad hoc tasks and strategic initiatives. Essential Skills & Experience: Strong understanding of regulatory environments (e.g. Ofgem, Ofwat). Excellent writing and communication skills. Stakeholder engagement and cross-functional collaboration. Degree-level education or equivalent experience. Proficiency in Microsoft Word and PowerPoint. Engineering background to straddle technical and regulatory domains. Experience in electricity, gas, or water sectors. Familiarity with price control frameworks (e.g. ED, PR24). Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 09, 2025
Contractor
Job Tile: Regulatory Lead Location : Castle Donington or Tipton (2 days/week onsite) Duration : 6 months (possible extension) Rate : 500 per day (Umbrella, Inside IR35) Play a key role in shaping the future of energy regulation. We're seeking a strategic and collaborative Regulatory Lead to support the development of a major electricity distribution business plan and regulatory submissions. This is a high-impact opportunity to influence policy, engage with senior stakeholders, and contribute to the future of energy infrastructure in the UK. Role Responsibilities Stay informed on Ofgem's Business Plan Guidance and brief internal teams and SMEs as needed. Collaborate with colleagues to scope, plan and deliver outputs across multiple workstreams, engaging with business leads, SMEs, and third parties. Provide regulatory expertise within governance and working groups to support development of the ED3 business plan. Encourage cross-team collaboration and help resolve any delivery challenges. Escalate risks and issues to Executive Sponsors with clear recommendations. Maintain alignment across interdependent workstreams within the ED3 programme. Draft and review regulatory documents including business plans, consultation responses, and supplementary materials, engaging with internal teams to ensure quality and consistency. Monitor regulatory changes and coordinate responses across relevant departments. Ensure business plans and policies reflect both strategic objectives and regulatory requirements. Respond to regulatory information requests, interpreting requirements and coordinating input. Track developments in the regulatory landscape and assess potential impacts. Benchmark performance against other DNOs. Engage with senior stakeholders to incorporate diverse perspectives into submissions. Support the wider regulatory team with ad hoc tasks and strategic initiatives. Essential Skills & Experience: Strong understanding of regulatory environments (e.g. Ofgem, Ofwat). Excellent writing and communication skills. Stakeholder engagement and cross-functional collaboration. Degree-level education or equivalent experience. Proficiency in Microsoft Word and PowerPoint. Engineering background to straddle technical and regulatory domains. Experience in electricity, gas, or water sectors. Familiarity with price control frameworks (e.g. ED, PR24). Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
