About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About DiSSCo UK The UK's natural science collections, comprising over 140 million items, are a vital global resource holding unique data on Earth's history and natural systems. However, their potential to address critical issues like biodiversity and climate change is limited by physical access and fragmented digitization efforts, with less than 10% currently available digitally. To unlock this potential, DiSSCo UK (Distributed System of Scientific Collections UK, ) - a consortium of over 90 UK natural science collections led by the Natural History Museum - is developing a national infrastructure as part of the UKRI Infrastructure Roadmap. This 10-year program, expected to receive around £155 million in investment, will focus on digitising a critical mass of collections into FAIR (Findable, Accessible, Interoperable, Reusable) data, supported by robust technology and innovative approaches like AI and robotics. Having already mobilised over 16 million records, DiSSCo UK aims to significantly accelerate digitisation from 2026, creating an unprecedented resource that promises substantial economic returns, efficiency savings for researchers, and groundbreaking research opportunities for a thriving future for both people and planet. About the role As Lead Developer, you will take technical ownership of the infrastructure required to deliver the DiSSCo UK programme, working at the intersection of science, data, and large-scale digital services. This is a rare opportunity to play a leading role in shaping the national digital infrastructure that will underpin the UK's contribution to DiSSCo. You will lead the design and delivery of a secure, sustainable, and scalable data storage and services architecture capable of supporting partners with widely varying technical maturity. This infrastructure will combine procured cloud-based services, delivered in partnership with AHRC/UKRI and commercial suppliers, with bespoke, mission-critical components developed in house. Your focus will be on building the connective tissue of the system: data mobilisation pipelines, publishing workflows and the integration of distributed local infrastructures into a unified national platform. You will work closely with the Global Biodiversity Information Facility (GBIF) as the primary access service, acting as a key technical partner in delivering globally discoverable biodiversity data. Based within the Natural History Museum's Science Directorate, you will help establish and grow the DiSSCo UK infrastructure team, providing technical leadership with long term national and international impact. This role offers the chance to influence strategic technical decisions from the ground up and to see them realised at scale. About you We are looking for an accomplished technical leader who thrives on delivering complex, high impact digital infrastructure. If you enjoy turning strategic ambition into working systems, setting technical direction and seeing challenging programmes through from concept to delivery, this is the role for you. You value collaboration as much as technical excellence. You communicate clearly and persuasively, build credibility with senior stakeholders and delivery teams, and are comfortable working across organisational and disciplinary boundaries to achieve shared goals. Motivated by impact and legacy, you are excited by the opportunity to shape a national scale programme from its early stages. You enjoy working in ambitious, evolving environments, taking ownership, and growing and leading a specialist team to deliver infrastructure that will support the UK research and biodiversity community for years to come. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. Find out more here What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. How to apply If this sounds like you, please apply below by clicking on Apply for job. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double check your application form data before submitting as the tool may interpret CVs differently. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Jan 24, 2026
Full time
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About DiSSCo UK The UK's natural science collections, comprising over 140 million items, are a vital global resource holding unique data on Earth's history and natural systems. However, their potential to address critical issues like biodiversity and climate change is limited by physical access and fragmented digitization efforts, with less than 10% currently available digitally. To unlock this potential, DiSSCo UK (Distributed System of Scientific Collections UK, ) - a consortium of over 90 UK natural science collections led by the Natural History Museum - is developing a national infrastructure as part of the UKRI Infrastructure Roadmap. This 10-year program, expected to receive around £155 million in investment, will focus on digitising a critical mass of collections into FAIR (Findable, Accessible, Interoperable, Reusable) data, supported by robust technology and innovative approaches like AI and robotics. Having already mobilised over 16 million records, DiSSCo UK aims to significantly accelerate digitisation from 2026, creating an unprecedented resource that promises substantial economic returns, efficiency savings for researchers, and groundbreaking research opportunities for a thriving future for both people and planet. About the role As Lead Developer, you will take technical ownership of the infrastructure required to deliver the DiSSCo UK programme, working at the intersection of science, data, and large-scale digital services. This is a rare opportunity to play a leading role in shaping the national digital infrastructure that will underpin the UK's contribution to DiSSCo. You will lead the design and delivery of a secure, sustainable, and scalable data storage and services architecture capable of supporting partners with widely varying technical maturity. This infrastructure will combine procured cloud-based services, delivered in partnership with AHRC/UKRI and commercial suppliers, with bespoke, mission-critical components developed in house. Your focus will be on building the connective tissue of the system: data mobilisation pipelines, publishing workflows and the integration of distributed local infrastructures into a unified national platform. You will work closely with the Global Biodiversity Information Facility (GBIF) as the primary access service, acting as a key technical partner in delivering globally discoverable biodiversity data. Based within the Natural History Museum's Science Directorate, you will help establish and grow the DiSSCo UK infrastructure team, providing technical leadership with long term national and international impact. This role offers the chance to influence strategic technical decisions from the ground up and to see them realised at scale. About you We are looking for an accomplished technical leader who thrives on delivering complex, high impact digital infrastructure. If you enjoy turning strategic ambition into working systems, setting technical direction and seeing challenging programmes through from concept to delivery, this is the role for you. You value collaboration as much as technical excellence. You communicate clearly and persuasively, build credibility with senior stakeholders and delivery teams, and are comfortable working across organisational and disciplinary boundaries to achieve shared goals. Motivated by impact and legacy, you are excited by the opportunity to shape a national scale programme from its early stages. You enjoy working in ambitious, evolving environments, taking ownership, and growing and leading a specialist team to deliver infrastructure that will support the UK research and biodiversity community for years to come. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. Find out more here What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. How to apply If this sounds like you, please apply below by clicking on Apply for job. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double check your application form data before submitting as the tool may interpret CVs differently. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
The role Position Digital Technology Director Contract type Permanent / Full Time Reporting to Executive Management Location London Overview of role The Digital Technology Director is pivotal in steering the company through an extensive digital transformation and establishing a long-term technology strategy to meet the growing demands of the business. The Digital Technology Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional in all areas of technology (especially enterprise architecture) but also possesses a strong strategic vision, outstanding leadership qualities, and the ability to communicate effectively with stakeholders at all levels. This key leadership position is critical for Zodiac Maritime's continued growth and success, offering an opportunity to make a significant impact on the company's operational efficiency, security, and competitive positioning in the global marketplace. Key responsibilities and primary deliverables Digital Transformation Leadership Head the digital transformation initiative by executing the transition to a modern, data-driven, efficient secure IT ecosystem. Drive the company-wide adoption of SaaS, cloud-based solutions, ensuring alignment with business objectives. Team Management and Collaboration Lead and manage the internal technology team, ensuring clear direction and effective execution of digital projects. Collaborate with business stakeholders to understand and meet their digital and system requirements. Build a culture of innovation and agility within the team. Project Oversight Supervise the digital transformation programme and ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service Management Establish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac Maritime's needs and expectations. Technology Implementation Direct the selection and implementation of key digital solutions, maintaining a commitment to best in class, Saas first model. Cybersecurity and Governance Ensure the digital transformation adheres to appropriate standards of cybersecurity and governance. Implement comprehensive vessel cybersecurity solutions and establish policies to protect Zodiac Maritime's digital and operational assets. Innovation and Future-Proofing Continuously scan the horizon for emerging digital technologies and solutions that can offer competitive advantages to Zodiac Maritime. Evaluate and integrate innovative technologies that enhance operational efficiency and prepare the company for future challenges. Budget and Resource Management Manage the budget and ensure the efficient use of resources and the maximisation of return on investment for all technology initiatives. Digital Culture and Insights3> Promote a culture of digital innovation and agility within Zodiac Maritime. Provide insights into emerging trends, competitor analysis, and technological advancements that could impact the maritime industry. Stakeholder Engagement Work closely with all levels of the organisation to ensure digital strategies are clearly understood and supported. Act as a bridge between technical and non-technical stakeholders, ensuring the benefits of digital transformation are effectively communicated and realised across the company. Skills profile Relevant experience & education Strategic Leadership & Vision 10+ years in senior technology leadership roles within large or complex organisations, ideally in heavy asset sectors (e.g., maritime, logistics, energy, infrastructure). Proven ability to develop and execute long-term digital strategies aligned with business goals and operational needs. Strong commercial acumen and strategic foresight to balance innovation with ROI and future proofing. Technology Expertise Deep expertise inenterprise architecture, including integration of legacy systems with modern platforms. Strong understanding ofSaaS enterprise systems,cloud technologies, anddata-driven ecosystems. Experience managing both legacy and modern technology environments, supporting cultural and operational change. Familiarity with maritime industry technologies and operational platforms (preferred). Digital Transformation & Change Management Demonstrated success in leadingtechnology transformationanddigital enablement programmes. Skilled in managingcultural change, fostering digital adoption across technical and non-technical teams. Experience in drivingagile methodologies, DevOps practices, and continuous improvement initiatives. Team Leadership & Development Proven ability to lead and inspire cross-functional technology teams, including architecture, data, and project delivery. Strong people leadership skills with a track record of building high-performing teams and nurturing talent. Ability to foster a culture of innovation, agility, and accountability. Stakeholder Engagement & Communication Demonstrated ability to influence senior stakeholders and translate technical concepts into business impact. Exceptional communication skills to bridge technical and non-technical audiences, including board-level engagement. Skilled in stakeholder mapping, engagement planning, and change communications. Vendor & Partner Management Experience managing strategic relationships withthird-party IT service providersandmajor software vendors. Skilled in contract negotiation, performance management, and ensuring service delivery aligns with business needs. Project & Programme Management Strong track record in overseeing large-scale programmes and continuous improvement projects. Proficiency in project governance, risk management, and budget control. Familiarity with project management methodologies (e.g., PRINCE2, PMP, Agile). Data & Analytics Understanding ofdata architecture,data governance, andanalytics platforms. Ability to leverage data for strategic insights, operational improvements, and decision-making. Experience implementing business intelligence tools and data-driven KPIs. Cybersecurity & Governance Background in implementing cybersecurity strategies across enterprise and operational domains. Experience in threat detection, and incident response. Knowledge of regulatory requirements and governance frameworks (e.g., ISO 27001, NIST). Budgeting & Resource Allocation Strong financial management skills, including budgeting, forecasting, and cost optimisation. Experience managing multi-million-pound technology budgets and maximising ROI. Innovation & Future-Proofing Passion for emerging technologies such asAI andIoT Ability to evaluate and integrate innovative solutions that enhance operational efficiency and competitiveness. Strategic foresight to prepare the organisation for future technological shifts.
Jan 23, 2026
Full time
The role Position Digital Technology Director Contract type Permanent / Full Time Reporting to Executive Management Location London Overview of role The Digital Technology Director is pivotal in steering the company through an extensive digital transformation and establishing a long-term technology strategy to meet the growing demands of the business. The Digital Technology Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional in all areas of technology (especially enterprise architecture) but also possesses a strong strategic vision, outstanding leadership qualities, and the ability to communicate effectively with stakeholders at all levels. This key leadership position is critical for Zodiac Maritime's continued growth and success, offering an opportunity to make a significant impact on the company's operational efficiency, security, and competitive positioning in the global marketplace. Key responsibilities and primary deliverables Digital Transformation Leadership Head the digital transformation initiative by executing the transition to a modern, data-driven, efficient secure IT ecosystem. Drive the company-wide adoption of SaaS, cloud-based solutions, ensuring alignment with business objectives. Team Management and Collaboration Lead and manage the internal technology team, ensuring clear direction and effective execution of digital projects. Collaborate with business stakeholders to understand and meet their digital and system requirements. Build a culture of innovation and agility within the team. Project Oversight Supervise the digital transformation programme and ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service Management Establish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac Maritime's needs and expectations. Technology Implementation Direct the selection and implementation of key digital solutions, maintaining a commitment to best in class, Saas first model. Cybersecurity and Governance Ensure the digital transformation adheres to appropriate standards of cybersecurity and governance. Implement comprehensive vessel cybersecurity solutions and establish policies to protect Zodiac Maritime's digital and operational assets. Innovation and Future-Proofing Continuously scan the horizon for emerging digital technologies and solutions that can offer competitive advantages to Zodiac Maritime. Evaluate and integrate innovative technologies that enhance operational efficiency and prepare the company for future challenges. Budget and Resource Management Manage the budget and ensure the efficient use of resources and the maximisation of return on investment for all technology initiatives. Digital Culture and Insights3> Promote a culture of digital innovation and agility within Zodiac Maritime. Provide insights into emerging trends, competitor analysis, and technological advancements that could impact the maritime industry. Stakeholder Engagement Work closely with all levels of the organisation to ensure digital strategies are clearly understood and supported. Act as a bridge between technical and non-technical stakeholders, ensuring the benefits of digital transformation are effectively communicated and realised across the company. Skills profile Relevant experience & education Strategic Leadership & Vision 10+ years in senior technology leadership roles within large or complex organisations, ideally in heavy asset sectors (e.g., maritime, logistics, energy, infrastructure). Proven ability to develop and execute long-term digital strategies aligned with business goals and operational needs. Strong commercial acumen and strategic foresight to balance innovation with ROI and future proofing. Technology Expertise Deep expertise inenterprise architecture, including integration of legacy systems with modern platforms. Strong understanding ofSaaS enterprise systems,cloud technologies, anddata-driven ecosystems. Experience managing both legacy and modern technology environments, supporting cultural and operational change. Familiarity with maritime industry technologies and operational platforms (preferred). Digital Transformation & Change Management Demonstrated success in leadingtechnology transformationanddigital enablement programmes. Skilled in managingcultural change, fostering digital adoption across technical and non-technical teams. Experience in drivingagile methodologies, DevOps practices, and continuous improvement initiatives. Team Leadership & Development Proven ability to lead and inspire cross-functional technology teams, including architecture, data, and project delivery. Strong people leadership skills with a track record of building high-performing teams and nurturing talent. Ability to foster a culture of innovation, agility, and accountability. Stakeholder Engagement & Communication Demonstrated ability to influence senior stakeholders and translate technical concepts into business impact. Exceptional communication skills to bridge technical and non-technical audiences, including board-level engagement. Skilled in stakeholder mapping, engagement planning, and change communications. Vendor & Partner Management Experience managing strategic relationships withthird-party IT service providersandmajor software vendors. Skilled in contract negotiation, performance management, and ensuring service delivery aligns with business needs. Project & Programme Management Strong track record in overseeing large-scale programmes and continuous improvement projects. Proficiency in project governance, risk management, and budget control. Familiarity with project management methodologies (e.g., PRINCE2, PMP, Agile). Data & Analytics Understanding ofdata architecture,data governance, andanalytics platforms. Ability to leverage data for strategic insights, operational improvements, and decision-making. Experience implementing business intelligence tools and data-driven KPIs. Cybersecurity & Governance Background in implementing cybersecurity strategies across enterprise and operational domains. Experience in threat detection, and incident response. Knowledge of regulatory requirements and governance frameworks (e.g., ISO 27001, NIST). Budgeting & Resource Allocation Strong financial management skills, including budgeting, forecasting, and cost optimisation. Experience managing multi-million-pound technology budgets and maximising ROI. Innovation & Future-Proofing Passion for emerging technologies such asAI andIoT Ability to evaluate and integrate innovative solutions that enhance operational efficiency and competitiveness. Strategic foresight to prepare the organisation for future technological shifts.
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Residential Facilities Manager Division: Property and Asset Management (PAM) Objective of Role The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties across London, Bristol and Southern Regions to best practice standards defined by JLL and is expected to understand the business objectives of the investment. Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ' virtual teams' within PAM including Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take directions from Client FM Leads (CLFM). Key Responsibilities and Deliverables Facilities (property/portfolio) Management: Working closely and taking directions from relevant CLFM take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the CLFM is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and CLFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the CLFM. Have a working knowledge and understanding of the Building Safety Act. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. Skills and Qualifications Commercial awareness and ability to develop identified business improvement opportunities Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Preferably IOSH Some experience with residential properties is preferable. Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Jan 18, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Residential Facilities Manager Division: Property and Asset Management (PAM) Objective of Role The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties across London, Bristol and Southern Regions to best practice standards defined by JLL and is expected to understand the business objectives of the investment. Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ' virtual teams' within PAM including Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take directions from Client FM Leads (CLFM). Key Responsibilities and Deliverables Facilities (property/portfolio) Management: Working closely and taking directions from relevant CLFM take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the CLFM is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and CLFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the CLFM. Have a working knowledge and understanding of the Building Safety Act. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. Skills and Qualifications Commercial awareness and ability to develop identified business improvement opportunities Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Preferably IOSH Some experience with residential properties is preferable. Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Client Lead FM role is to have full responsibility for a specific client or small group of clients within JLL's UK Property Management division, which is part of JLL's global Real Estate Management Services (REMS) business line. Assets managed will be a range of properties from both office, industrial and retail sectors. The Client Lead FM will report to a Property Delivery Lead and will manage a team of site staff and interact with key departmental and colleagues across the UK business. Key responsibilities : Account planning and leadership To drive and deliver the client(s) operational requirements comprising: A clear understanding of the clients' vision and strategy and how we can work in partnership with them to help drive their performance; Contribute to a growth plan and looking for opportunities to help grow the contract through your areas of responsibility, such as asset management and cross selling utilising the capabilities of other parts of JLL Provide operational intelligence to the Property Delivery Lead and feed into the wider business development pipeline Assist in contract renewal and new services planning Support the Contract Director and Property Delivery Lead with client meetings and engagement Ensure client and customer/occupier satisfaction is routinely measured Support the Client Relationship Lead and Property Delivery Lead with key reporting metrics Share best practice with Property Delivery Lead and other Client Lead FMs People To be directly responsible for FMs and other site-based JLLR employees in respect of their recruitment, performance, training and development. Identify and retain key talent by ensuring effective career development and mobility, within the wider Property Management team Performance management, goal setting and year end assessment to be done in collaboration and agreement with the relevant Property Delivery Lead Arrange regular team meetings, inviting relevant stakeholders from Property Management etc to provide updates and drive performance / best practice standards Service Delivery and Operational Management Day to day operational management This will include: Responsibility for day-to-day operational management for specific client(s) Performance management and operational understanding of the PMA and internal KPI's Ensuring compliance with the PMA including effective management and escalation to Property Delivery Lead regarding scope creep Ensuring best practices are identified, aligned and integrated, within the client operational FM team Ensure the smooth transition of properties into management as defined by JLL Policy, Process and Procedures on the PM Process HUB, including the transition of service contracts from previous owners so as to align with the JLL Procurement Policy or the agreed Client appointed suppliers, working closely with the Property Delivery Lead To ensure there is a plan in place which provides emergency and out of hours cover in the Client Grouping Introduce innovative thinking and innovative solutions into the account, drawing on JLL and other third-party solutions to ensure that service levels are developed over the life of the contract Aside from the contractual deliverables, ensure that the day-to-day operations are providing assured service delivery for the client and their customers, building and sustaining strong relationships with key stakeholders To contribute and manage the overall client staff cost recovery process in collaboration with the Property Delivery Lead To ensure the readiness of properties for sale, dealing with due diligence enquiries on disposal and lettings from a facilities management perspective Other There will be occasions where the Client Lead FM will be required to support the Property Delivery Lead and directly manage specific clients, particularly where: There are large number of smaller clients in a grouping There is a newly won client which requires time to embed within a structure Where there are vacancies for Client Lead FM Where a client is in a particular turnaround state Supporting the Property Delivery Lead and Business Development Director with new opportunities Required Qualifications, Skills and Experience Commercial awareness and ability to develop identified business improvement opportunities working with the Property Delivery Lead Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Prior experience as operations manager or team leader Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading
Jan 18, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Client Lead FM role is to have full responsibility for a specific client or small group of clients within JLL's UK Property Management division, which is part of JLL's global Real Estate Management Services (REMS) business line. Assets managed will be a range of properties from both office, industrial and retail sectors. The Client Lead FM will report to a Property Delivery Lead and will manage a team of site staff and interact with key departmental and colleagues across the UK business. Key responsibilities : Account planning and leadership To drive and deliver the client(s) operational requirements comprising: A clear understanding of the clients' vision and strategy and how we can work in partnership with them to help drive their performance; Contribute to a growth plan and looking for opportunities to help grow the contract through your areas of responsibility, such as asset management and cross selling utilising the capabilities of other parts of JLL Provide operational intelligence to the Property Delivery Lead and feed into the wider business development pipeline Assist in contract renewal and new services planning Support the Contract Director and Property Delivery Lead with client meetings and engagement Ensure client and customer/occupier satisfaction is routinely measured Support the Client Relationship Lead and Property Delivery Lead with key reporting metrics Share best practice with Property Delivery Lead and other Client Lead FMs People To be directly responsible for FMs and other site-based JLLR employees in respect of their recruitment, performance, training and development. Identify and retain key talent by ensuring effective career development and mobility, within the wider Property Management team Performance management, goal setting and year end assessment to be done in collaboration and agreement with the relevant Property Delivery Lead Arrange regular team meetings, inviting relevant stakeholders from Property Management etc to provide updates and drive performance / best practice standards Service Delivery and Operational Management Day to day operational management This will include: Responsibility for day-to-day operational management for specific client(s) Performance management and operational understanding of the PMA and internal KPI's Ensuring compliance with the PMA including effective management and escalation to Property Delivery Lead regarding scope creep Ensuring best practices are identified, aligned and integrated, within the client operational FM team Ensure the smooth transition of properties into management as defined by JLL Policy, Process and Procedures on the PM Process HUB, including the transition of service contracts from previous owners so as to align with the JLL Procurement Policy or the agreed Client appointed suppliers, working closely with the Property Delivery Lead To ensure there is a plan in place which provides emergency and out of hours cover in the Client Grouping Introduce innovative thinking and innovative solutions into the account, drawing on JLL and other third-party solutions to ensure that service levels are developed over the life of the contract Aside from the contractual deliverables, ensure that the day-to-day operations are providing assured service delivery for the client and their customers, building and sustaining strong relationships with key stakeholders To contribute and manage the overall client staff cost recovery process in collaboration with the Property Delivery Lead To ensure the readiness of properties for sale, dealing with due diligence enquiries on disposal and lettings from a facilities management perspective Other There will be occasions where the Client Lead FM will be required to support the Property Delivery Lead and directly manage specific clients, particularly where: There are large number of smaller clients in a grouping There is a newly won client which requires time to embed within a structure Where there are vacancies for Client Lead FM Where a client is in a particular turnaround state Supporting the Property Delivery Lead and Business Development Director with new opportunities Required Qualifications, Skills and Experience Commercial awareness and ability to develop identified business improvement opportunities working with the Property Delivery Lead Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Prior experience as operations manager or team leader Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading
Head of Finance - accounting leadership in a highly successful global consultancy based in Bournemouth Your New Company Join a dynamic, owner-managed professional services firm with a global footprint and a fantastic reputation, who are known for representing some of the world's most iconic brands. Headquartered in Bournemouth, this business blends creativity with commercial excellence, driven by a diverse and collaborative team. With over 50 years of heritage and growth over recent years, the company is financially secure and ambitious. They are seeking a commercially astute Head of Finance to provide strategic financial leadership, ensuring the business makes sound commercial decisions, maintains financial controls, and drives sustainable growth and profitability. Your New Job This is a pivotal leadership role, reporting directly to the MD and working closely with the board. You'll be a strategic partner, driving financial performance and enabling data-led decision-making across the business. The role is full-time, but there is scope for the role to be 4 days per week for the "perfect" person. Key responsibilities include: Leading and mentoring a small, high-performing finance teamLeading financial planning, budgeting, and forecasting cycles with precision and insightDeveloping pricing models and profitability analysis to support client and project-level decisionsEnhancing commercial awareness across the business through proactive financial business partnering with the Directors and other stakeholdersManaging statutory reporting, audit, and compliance with HMRC and regulatory bodiesOverseeing payroll and pensions, ensuring smooth and compliant operationsDriving systems and process improvements to support scalability and efficiency What You'll Need to Succeed You'll be ACA/ACCA/CIMA qualified with at least 5 years' post-qualification experience in an SME/owner-managed business. You'll bring a blend of strategic thinking and hands-on delivery, with a passion for driving growth and innovation. Experience in consultancy, marketing, or professional services sectors will be highly advantageous. What You'll Get in Return You will be joining a team with a collaborative, people-first culture, offering regular social events. This will be an autonomous role, where you have the capacity to make a lasting impact on a business. Competitive salary & benefits package includes the below:25 days + 8 bank holidays (after 12 months service, 20 days + 8 BHs until that point)Hybrid working available after probation (Up to 2 days from home per week)Free parking Subsidised gym membershipLife assurance (4x salary after 3 months)Auto-enrolment pension - 3% (company) and 5% minimum (employees can increase if wanted).Online Employee Assistance Provider What to Do Next If you're ready to take on a strategic & hands-on finance leadership role in a thriving consultancy, click 'apply now' to submit your CV or contact us for a confidential discussion. #
Oct 08, 2025
Full time
Head of Finance - accounting leadership in a highly successful global consultancy based in Bournemouth Your New Company Join a dynamic, owner-managed professional services firm with a global footprint and a fantastic reputation, who are known for representing some of the world's most iconic brands. Headquartered in Bournemouth, this business blends creativity with commercial excellence, driven by a diverse and collaborative team. With over 50 years of heritage and growth over recent years, the company is financially secure and ambitious. They are seeking a commercially astute Head of Finance to provide strategic financial leadership, ensuring the business makes sound commercial decisions, maintains financial controls, and drives sustainable growth and profitability. Your New Job This is a pivotal leadership role, reporting directly to the MD and working closely with the board. You'll be a strategic partner, driving financial performance and enabling data-led decision-making across the business. The role is full-time, but there is scope for the role to be 4 days per week for the "perfect" person. Key responsibilities include: Leading and mentoring a small, high-performing finance teamLeading financial planning, budgeting, and forecasting cycles with precision and insightDeveloping pricing models and profitability analysis to support client and project-level decisionsEnhancing commercial awareness across the business through proactive financial business partnering with the Directors and other stakeholdersManaging statutory reporting, audit, and compliance with HMRC and regulatory bodiesOverseeing payroll and pensions, ensuring smooth and compliant operationsDriving systems and process improvements to support scalability and efficiency What You'll Need to Succeed You'll be ACA/ACCA/CIMA qualified with at least 5 years' post-qualification experience in an SME/owner-managed business. You'll bring a blend of strategic thinking and hands-on delivery, with a passion for driving growth and innovation. Experience in consultancy, marketing, or professional services sectors will be highly advantageous. What You'll Get in Return You will be joining a team with a collaborative, people-first culture, offering regular social events. This will be an autonomous role, where you have the capacity to make a lasting impact on a business. Competitive salary & benefits package includes the below:25 days + 8 bank holidays (after 12 months service, 20 days + 8 BHs until that point)Hybrid working available after probation (Up to 2 days from home per week)Free parking Subsidised gym membershipLife assurance (4x salary after 3 months)Auto-enrolment pension - 3% (company) and 5% minimum (employees can increase if wanted).Online Employee Assistance Provider What to Do Next If you're ready to take on a strategic & hands-on finance leadership role in a thriving consultancy, click 'apply now' to submit your CV or contact us for a confidential discussion. #
Our Client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking to recruit an Air Freight Pricing Manager to be based at their offices in the London, Heathrow area. On Offer: Opportunity to work with a fast-growing and dynamic freight forwarder. Competitive salary and performance-based bonus. Career progression and personal development support. Collaborative and innovative working environment at London Heathrow. Hybrid Flexibility, offering two days working from home. Main Purpose of the Air Freight Pricing Manager role: Reporting to the Head of Air Freight/ Commercial Director, the successful candidate will be responsible for leading all aspects of air freight pricing, procurement, and carrier negotiations. This role requires a strong balance of analytical skills, supplier relationship management, and market insight to ensure our pricing remains competitive, profitable, and aligned with business growth. Duties and Responsibilities of Air Freight Pricing Manager: Pricing & Procurement Develop, maintain, and manage competitive air freight rate structures across key trade lanes. Negotiate directly with airlines, consolidators, and agents to secure the most competitive rates. Monitor market rates, trends, and capacity availability to ensure proactive and dynamic pricing strategies. Maintain strong supplier relationships while ensuring cost efficiency and service quality. Commercial Support Provide accurate and timely quotations to the sales team to enable them to win business. Support the commercial team with pricing strategies for RFQs, tenders, and spot quotes. Ensure margin protection by balancing competitive rates with profitability. Work closely with the operations and sales teams to align pricing with service delivery and customer needs. Market Intelligence & Reporting Track competitor activity and industry developments to identify opportunities and risks. Produce regular pricing reports, analysis, and recommendations for management. Ensure all pricing data is accurate, updated, and maintained within internal systems Process & Compliance Develop efficient pricing processes and tools to streamline response times and accuracy. Ensure compliance with company policies, airline regulations, and international trade requirements. To be Considered: Proven experience in air freight pricing, procurement, or carrier management within the freight forwarding industry. Strong negotiation skills and established airline relationships. Solid understanding of global air freight trade lanes, capacity, and rate structures. Commercially minded with the ability to balance competitiveness and profitability. Strong analytical skills with attention to detail and accuracy. Excellent communication and interpersonal skills to liaise with suppliers, sales, and management teams. Ability to work under pressure in a fast-paced, deadline-driven environment. For full details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Oct 06, 2025
Full time
Our Client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking to recruit an Air Freight Pricing Manager to be based at their offices in the London, Heathrow area. On Offer: Opportunity to work with a fast-growing and dynamic freight forwarder. Competitive salary and performance-based bonus. Career progression and personal development support. Collaborative and innovative working environment at London Heathrow. Hybrid Flexibility, offering two days working from home. Main Purpose of the Air Freight Pricing Manager role: Reporting to the Head of Air Freight/ Commercial Director, the successful candidate will be responsible for leading all aspects of air freight pricing, procurement, and carrier negotiations. This role requires a strong balance of analytical skills, supplier relationship management, and market insight to ensure our pricing remains competitive, profitable, and aligned with business growth. Duties and Responsibilities of Air Freight Pricing Manager: Pricing & Procurement Develop, maintain, and manage competitive air freight rate structures across key trade lanes. Negotiate directly with airlines, consolidators, and agents to secure the most competitive rates. Monitor market rates, trends, and capacity availability to ensure proactive and dynamic pricing strategies. Maintain strong supplier relationships while ensuring cost efficiency and service quality. Commercial Support Provide accurate and timely quotations to the sales team to enable them to win business. Support the commercial team with pricing strategies for RFQs, tenders, and spot quotes. Ensure margin protection by balancing competitive rates with profitability. Work closely with the operations and sales teams to align pricing with service delivery and customer needs. Market Intelligence & Reporting Track competitor activity and industry developments to identify opportunities and risks. Produce regular pricing reports, analysis, and recommendations for management. Ensure all pricing data is accurate, updated, and maintained within internal systems Process & Compliance Develop efficient pricing processes and tools to streamline response times and accuracy. Ensure compliance with company policies, airline regulations, and international trade requirements. To be Considered: Proven experience in air freight pricing, procurement, or carrier management within the freight forwarding industry. Strong negotiation skills and established airline relationships. Solid understanding of global air freight trade lanes, capacity, and rate structures. Commercially minded with the ability to balance competitiveness and profitability. Strong analytical skills with attention to detail and accuracy. Excellent communication and interpersonal skills to liaise with suppliers, sales, and management teams. Ability to work under pressure in a fast-paced, deadline-driven environment. For full details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Client Services Manager Reporting into the Director of Strategic Accounts Flexible on location (Frequent travel is required for the position, with local office attendance) About Experis Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key Responsibilities New business generation Identify, target, and engage prospects within your industry focus. Generate leads through proactive outbound activity, including calls, digital outreach. Secure and prepare high-quality client meetings. Solution-led client engagement Conduct needs analysis to uncover client challenges and priorities. Apply challenger sales and solution selling methodologies. Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline management Build and maintain a healthy pipeline, while also managing your pipeline hygiene. Manage deals through all sales stages to close. Collaborate with technical SMEs and support teams. Collaboration & market insight Understand and utilise the value of data led sales targeting (either self-generated or received) Share market intelligence and competitor insights. Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills Required B2B new business sales (hunter role). Proven record in achieving/exceeding sales targets. Experience selling MSP/PSL/payroll or recruitment services. Strong commercial management skills. High-energy, self-motivated, and KPI-driven. Stakeholder mapping skills; confident at engaging senior decision-makers. Strong CRM hygiene behaviours. Excellent proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled service delivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Oct 01, 2025
Full time
Client Services Manager Reporting into the Director of Strategic Accounts Flexible on location (Frequent travel is required for the position, with local office attendance) About Experis Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key Responsibilities New business generation Identify, target, and engage prospects within your industry focus. Generate leads through proactive outbound activity, including calls, digital outreach. Secure and prepare high-quality client meetings. Solution-led client engagement Conduct needs analysis to uncover client challenges and priorities. Apply challenger sales and solution selling methodologies. Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline management Build and maintain a healthy pipeline, while also managing your pipeline hygiene. Manage deals through all sales stages to close. Collaborate with technical SMEs and support teams. Collaboration & market insight Understand and utilise the value of data led sales targeting (either self-generated or received) Share market intelligence and competitor insights. Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills Required B2B new business sales (hunter role). Proven record in achieving/exceeding sales targets. Experience selling MSP/PSL/payroll or recruitment services. Strong commercial management skills. High-energy, self-motivated, and KPI-driven. Stakeholder mapping skills; confident at engaging senior decision-makers. Strong CRM hygiene behaviours. Excellent proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled service delivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
