12 jobs found

Director, Legal Structuring and Tax Planning London About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the role Nscale is seeking a strategic and hands-on Director, Legal Structuring and Tax Planning to deliver on the design and execution of Nscale's global legal and tax architecture, supporting our growing international footprint. Reporting to the SVP, Corporate (Legal), this role plays a key part in supporting NScale's global structuring and corporate strategy by ensuring that corporate structures, transactions, and operations are optimized for compliance, scalability, and tax efficiency. You will work closely with Tax, Finance and Legal teams to support Nscale's international expansion, transactions and strategy, while ensuring compliance across multiple jurisdictions. You will act as an in-house legal expert on corporate structuring, cross-border transactions, and complex tax matters, partnering closely with the SVP, Corporate (Legal), Head of Tax and external advisors.This role is well suited to an experienced corporate tax law professional who thrives in fast-paced, high-growth environments, enjoys solving complex cross-border workforce challenges, and can translate technical structuring tax requirements into practical, scalable solutions. Beyond managing compliance, you will help strengthen our strategy around corporate structuring and corporate tax framework that supports Nscale's global growth and transactions. What you'll be doing Lead legal structuring for new market entry, M&A, joint ventures, and strategic partnerships to ensure that our structure supports fundraising, exits, and long-term growth. Work closely with the Corporate Legal function to oversee entity formation, reorganisations, and group simplifications. Implement group-wide tax planning strategies (corporate income tax, transfer pricing, withholding tax, indirect taxes) working with the Tax and Finance functions. Structure IP ownership, licensing, and cost-sharing arrangements. Proactively identify tax risks and opportunities in fast-changing regulatory environments. Partner with Finance, Legal, Product, and Business teams as a strategic advisor. Manage and coordinate external counsel and advisors globally. Partner with Tax and Corporate Legal functions to execute legal and tax structuring for equity financings, debt, convertible instruments, and employee equity programs. Ensure compliance with local and international tax laws and corporate governance requirements. Maintaining and executing documentation around transfer pricing agreements and intercompany arrangements. Build internal frameworks, playbooks, and policies for scalable legal and tax operations. Partner with Tax, Finance and Legal teams as a strategic advisor. About you Law degree (LLB/JD) and/or professional tax qualification (CTA, CPA, equivalent). 7+PQE in corporate structuring and tax planning, ideally across a top-tier law firm or big-4 accounting or boutique firm Experience in high-growth tech, SaaS, fintech, or platform businesses is a plus Deep expertise in international tax, transfer pricing, and cross-border structures. Strong experience with M&A, venture financing, and complex group reorganizations. Excellent commercial judgment and ability to operate in a fast-paced and ambiguous environment. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.If there's anything we can do to accommodate your specific situation, please let us know.The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice:Here. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website What salary are you looking for in your next role?

About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team As the ad tech industry faces its biggest challenge yet with the collapse in addressability, advertisers are struggling to reach their target audience at scale in the Open Web with some shifting their spend to Walled Gardens. We see a huge opportunity for premium publishers and broadcasters to redirect that budget towards their audiences by replacing the deprecating targeting currency in the ecosystem (cookies and IDs) with their own signals (behavioural, lifestyle, demographic, contextual; deterministic and modelled). Our data infrastructure and platform underpins the ad business of 150 of the biggest publishers and broadcasters in the world and our edge technology allows publishers to reach 100% addressability, even in environments that block cookies by default. Market leading advertisers are leveraging our data collaboration capabilities across this premium supply to transform their performance in the Open Web by targeting publisher signals: double their reach, double their sales, halve their cost per acquisition. About the Role In that context, Permutive is hiring a Senior Product Manager to own our Identity & Marketplace products and capabilities. The Identity & Marketplace team owns a critical layer of our product: Identity is the connective tissue that enables data collaboration between our publishers/broadcasters and ecosystem participants. And our marketplace is one of the applications of data collaboration: we relaunched the product earlier in the year with Ocado and have more exciting retailers and data partners in the pipeline. What you'll be doing Developing empathy with the end user through customer interviews and beta programs Iterate on our existing solution to increase adoption and the value our customers derive from the product Refining our long term vision for the product Beyond core product management responsibilities - refining the vision, managing the product throughout its lifecycle, and partnering closely with engineering - the role requires very strong adtech industry knowledge. Success will be measured against Delivery: Product delivery against timelines for each stage of the product lifecycle Adoption & Usage: Adoption and usage of Identity & Marketplace capabilities by publishers and broadcasters specifically Value: The value of the product will be measured in volume of impressions that targeted against marketplace and "connected" data Your day to day responsibilities will include Strategy & roadmap: Refining the vision for the product as well as building & managing the roadmap Product execution: Producing clear, well scoped product requirements to help our team understand what customer problems we're solving. Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements. Prototyping: working with the engineers and designer to rapidly build POCs to bring to life how we intend to solve problems identified in market Test and Iterate: Be in the market to gather feedback from prospects on the prototypes, and experiment with different strategies to refine product market fit. Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities Equip GTM teams (in partnership with product marketing): sales and customer success teams are equipped with collateral (such as prototypes, slides, dashboard etc.) to progress deals down the sales funnel. What you'll need Strong adtech industry knowledge Experience in Product management, working with engineers and product designers Experience in leading the delivery of new products from ideation through launch Experience establishing the vision and plan for a product What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £85,000 - £105,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). A company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.

Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Next Role In this role, you'll own the full spectrum of creative strategy, visual/content ideation and asset production SOPs. You'll lead the charge in collaborating and managing paid and organic research playbooks as we expand into new channels and/or markets. Most importantly, you'll inspire the team, refine creative frameworks, and establish repeatable processes that allow high-quality design to scale without compromise. If you've built in-house performance creative teams for DTC wellness brands (hired, onboarded, managed, directed) and now want to do it your way with clear guardrails, we'd love to chat. Research & Creative Strategy Build extensive visual research libraries around the market, product and competitors (collect sentiment data, organic content scrapes, ad libraries etc) across different brands and SKUS Map out customer journey flows for all brands and SKUs (ads, emails, SMS pop-ups, store, upsells, LPs, listicles, quizzes, amazon page etc) Increase creative diversity for all brands and SKUs through new ideation frameworks (profiles/audiences, concepts, formats, styles, delivery mediums) Team Performance, Management & Growth Manage & conduct regular performance reviews with creative strategists and designers, including weekly/ bi weekly 1:1s, quarterly review, providing feedback on improving KPIs (sales volume, efficiency) Scope, hire, onboard and manage high agency, performance-oriented designers, creative strategists (including both in-house and with external creative agencies) Provide regular performance updates to key stakeholders (e.g. Head of Departments) on initiatives and team progress Workflows, Asset Management & Implementation Document, design and optimize creative SOPs, templates (static ad production, listicles, landing pages, quizzes, videos and contribute insights on tests/ results) Work with cross-functional teams for creative pipeline integration (retail, emails, amazon, youtube etc) Push for innovation in testing and implementing new asset generation tools (E.g. Sora, Midjourney, Runway) Oversee creative quality checks, final exports, and delivery. Balance speed and volume with accuracy. Look for opportunities to automate or improve quality of production process Brand & SKU Launch Directives Lead visual assets for brand, packaging, and go-to-market kits for new ventures and/or SKUs Collaborate with Legal teams to ensure creatives meets compliance standards Collaborate heavily on AGI innovation across campaigns (heavy AGI asset generation testing, tech/in house tool collabs, ideation/combination) How You'll Succeed Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, multiple metrics will constitute the basis of your performance and success within this role and the company: Team Management - Scaling the team's productivity and efficiency whilst providing strategic advice and/or coaching to Designers and Creative Strategists, ensuring team members are hitting their individual and group KPIs Creative Performance Output - Elevating the quality, speed, and volume of high-performing creative assets, focused on performance and engagement, ensuring metrics are scaled effectively across campaigns What You Bring 8+ years of experience in creative direction with a minimum of 3+ years in a similar role, ideally within the health (supplements / wellness), beauty (hair/skin care), or direct response/DTC space Proven track record of launching successful campaigns generating 8-9 figure revenues, with a focus on viral, conversion-driven creatives across multiple channels Expertise in developing compelling concepts and visual storytelling to create high-performing, scalable campaigns that drive strong engagement metrics (CTR, CVR, etc.) Demonstrated ability to navigate and uphold compliance standards across digital and native advertising channels in the supplement sector. Experience managing and scaling creative teams, of inhouse designers/editors to execute performance-driven campaigns Experience in creating and implementing creative strategies for product scaling, including market research, visual concept development, idea amplification, multi-channel placement, and running tight, well-planned production schedules Problem solver with high ownership and a strong ability to identify opportunities, create alignment, implement solutions, and use data/feedback to continuously improve performance

Having recently implemented a new People Services model and with a clear vision for transformation and cultural change, this is a unique opportunity to join the People Services directorate at the beginning of their journey. Playing a pivotal role in shaping and leading the people service agenda and the successful delivery of the People Strategy you will have the autonomy and opportunity to thrive. Adept, ambitious and innovative, the Trust are looking for experienced Senior People Partners who can ably move between being part of the Senior People Services Team and the Divisional Management team, and be embedded into the operational business. The new model provides for a purposely designed specialist hub responsible for dealing with operational HR matters to ensure that this role is able to focus on leading and effecting change within the Trust to become an outstanding place to work, learn and achieve. Main duties of the job Main duties of the job Build strong and credible relationships within the Divisional/service Leadership Team that allow insight, strategy and solutions that support progression of the people agenda, to flourish Design and deliver local people plans and best people practices that align with the Trust People Plan Drive the development and implementation of Trust-wide policies, initiatives and schemes, as agreed with the Head of Business Partnering Lead the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives Work closely with management teams to design and implement new management and team structures to facilitate new models of care and ways of working Develop recruitment strategies and business cases to support recruitment of talent and work collaboratively with the Strategic Resourcing Lead in the commissioning of planned recruitment campaigns, activities and initiatives Promote and facilitate positive employee engagement and ensure appropriate staff engagement plans are in place to address and tackle cultural barriers Advise on complex, sensitive, or high profile/risk cases, providing an options appraisal and risk assessment of possible courses of action, and in securing best outcomes About us We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. 1.We will provide consistently high-quality care closer to home. 2.With our partners in North London and each borough we will ensure equity of outcome for all 3.We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4.We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? Transforming and creating a positive environment for our service users, staff and visitors. We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave allowance and NHS pension scheme We have excellent internal staff network support groups. Job responsibilities Please review the full JD ahead of your application; some main responsibilities of the post are: Ensure the people elements of business cases are well-structured, cost effective and deliver strategic and operational objectives. Provide guidance to the Divisional Leadership Team on people issues, risks and developments relating to the Division(s) for board management purposes, guided by in-depth and expert knowledge of the Division/service area. Seek feedback and coaching to continually learn and develop as a professional. Provide support and oversight of any case work or projects allocated to staff within the People Services Hub, working collaboratively with the People Services Hub Manager in the management of capacity and capability, and in supporting their on-going learning and development. Ensure local operational/service business strategy/plans are in place and reflect business opportunities for growth, plans for redesigned services and are aligned to the overall Trusts People Plan. Responsible for the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives. Work with high levels of autonomy to interpret and lead on people matters, commissioning support from OD Partners as required, and carrying out highly complex intervention requirements across multiple service streams. Provide, monitor and analyse divisional workforce information reports, highlighting areas for concern. Proactively work with managers to put plans in place to resolve areas of concern and/or manage risks, ensuring delivery of national and local people performance targets and helping managers to identify how targets can be best achieved. Fully utilise the Trusts electronic workforce systems, produce reports to aid problem identification and management action. Monitor and report against agreed People Services Service Level Agreements (SLAs) for key performance areas, ensuring that there are clearly defined key performance indicators and productivity metrics against which, areas are monitored and improvement actions taken. Person Specification Education Educated to degree level and Masters level or equivalent knowledge acquired by experience. CIPD qualified or equivalent. Experience Substantial experience of operational and strategic HR achievement at a senior level. Previous public sector experience within a Unionised environment. Substantial evidence of strategic project management experience, and ability to work autonomously in leading, implementing and managing areas of work and service redesign projects to tight deadlines from initiation to completion. Substantial experience of performance management processes, hearings, appeals and employment tribunals. Skills Change Management - ability to assess the organisation's change capacity to absorb scale of OD interventions, and the potential risks and impact on business performance Well- developed written and presentation skills and demonstrable experience of reporting and policy writing skills. Well-developed communication skills including strong interpersonal, facilitation and negotiation skills. High level of analytical and judgement skills which require management of complex facts and problems. Evidence of ability to manage complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands. Able to capture and use workforce metrics to inform workforce and strategic plans. Personal Qualities Is a positive role model of the leadership behaviours that build engaged staff and teams. Credible with strong sense of integrity. Is a positive role model of the leadership behaviours that build engaged staff and teams Calm, empathetic and logical when faced with urgent and stressful situations. Commitment to helping to provide equitable services for all health service users and NHS staff. Commitment to the principles of lifelong learning and continuous professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £70,396 to £80,837 a yearPer annum including Outer London HCAS

Distribusion is the world's leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest-growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond. As we expand our operations and offerings across Europe, we are looking for a Senior Business Development to lead our business initiatives in the UK & Ireland, focusing on acquiring and onboarding new bus and ferry partners in Italy, as well as managing relationships with the carriers and retailers in the region. What you will do: Own the market P&L, build the market strategy and execute against the Business Plan. Lead the go-to-market strategy for which carriers and retailers we should partner with. Own the hunting and farming of these accounts. Grow and develop Distribusion's global network of bus, rail, ferry and public transport operators across the region. Own end-to-end sales process: prospecting, lead generation, pitching, CRM maintenance, etc. Be proactive and do whatever it takes to get new carriers on our platform. Develop our Carrier portfolio and continue to expand our business across the UK & Ireland. Support cross-selling of an expanding suite of products and services into the transport operators (White-Labels, BI tools, Mobile Booking Solutions, etc.). Drive sales and revenue growth by securing high-impact partnerships that align with Distribusion's strategic goals. Collaborate with internal teams, BizDev, Integrations, Product, and Finance, to develop tailored solutions and successfully onboard partners to our platform. Workplace: This role is remote, sitting in London, reporting into our commercial team and working with global stakeholders. Who you are: 5+ years of business development experience or Management Consulting, ideally at a high-growth company (experience in technology/software company, travel agency, transportation, and logistics industry is an advantage but not a must) Track record of sales and partner management experience at a high-growth company, with a track record of achieving and exceeding goals. Capacity to meet multiple objectives in an entrepreneurial and fast-paced environment with minimal guidance. Excellent negotiation, communication, and interpersonal skills You are fluent in English (spoken and written). You have some international exposure working with global teams at a high-performance job. You are driven, ambitious, and willing to get hands-on in shaping the future of ground transportation travel. What you can expect: You will join a fast-paced travel tech company and take on a rapidly growing industry. You will take on ownership and responsibility from day one and have a direct impact on the success of the company. We value agility! We're constantly updating our tech stack and offering the best possible tools to ensure all of our in-house engineers, partners, and carriers benefit from cutting-edge, efficient solutions. You will work with global companies. Our product attracts the biggest names in travel technology, such as Google Maps, and national carriers like Amtrak, Deutsche Bahn, Renfe, and SNCF. As part of the management team, you will shape our strategy and organisation beyond your area of responsibility. You will join an international team of talented and driven people with a clear mission. Expect your colleagues to inspire, support and challenge you every day! We offer flexible and remote working conditions, relocation opportunities, and career growth in a small and developing company. Our hiring process for this role: Your Talent Partner (TP) and point of contact is Paul Davies, and your Hiring Manager (HM) is Robert Powell. For any queries, please reach out to your Talent Partner at

The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?

Overview There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it's trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6-10% of potential profit on the table. Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We're taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size. We have excellent traction: we're working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar. We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date. About the job The Role We are seeking a highly motivated Customer Success Manager to join our team. You will help e-commerce customers get the most out of the Intelligems platform. Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Key Responsibilities Conduct one-on-one meetings with Customers to understand goals and develop strategies Schedule trainings to empower and educate Customers Conduct data analysis to develop insights Educate Customers on new features Optimize processes to scale success efficiently Define and track core customer success metrics (e.g., retention) Collect feedback from Customers to inform the product roadmap Contribute to Sales and Customer Support processes as needed Qualifications Proven track record in a customer-facing role (Customer Success, consulting, agency, or sales) Excellent communication and problem-solving skills Strong desire to help others and think on your feet Comfortable working "in the weeds" to solve problems and building processes for repeatable solutions Ability to multitask, prioritize, and manage time effectively Experience in e-commerce, SaaS, or analytics-oriented companies is a plus Familiarity with data analysis tools (Tableau, Looker, SQL, or similar) is a plus Benefits Health Insurance Vision Insurance 401(k) Matching Paid Time Off (PTO) Paid Holidays Remote Work Professional Development Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required. All Intelligems interviews are transcribed by an AI notetaker.