Operational Resilience Officer - 1LOD - Risk - Business Continuity - Banking Excellent opportunity opens for an Operational Resilience Officer with good 1LOD experience in either Risk, Compliance or Regulatory teams within a Financial Services Organisation to join a growing London-based Bank . The Operational Resilience Officer will provide expert First Line of Defence management, ensuring that the Bank maintains a strong posture regarding its operational resilience, encompassing responsibility for business continuity also. Primary job duties and responsibilities: Providing general administrative support to the Operational Resilience Manager. Manage the Operational Resilience's RAID tracker - this consists of a Risk log, Action Log, Issue Log, and Decision Log.Ensure that items are tracked through to resolution. Operational Resilience Creation and management of Operational Resilience Management Information. Ensuring that testing is conducted in a timely manner. Support in maintaining and updating operational resilience documentation, including policies and procedures, scenario testing records. Supplier Management Maintain the Supplier Register. Supporting the onboarding and ongoing management of third-party suppliers, including due diligence, reviews and service reviews. Incident management Support the Operational Resilience Manager in administration of incidents, including maintaining the incident log and tracking actions through to resolution. Business Continuity Support the business continuity programme from an administrative perspective, including ensuring testing is conducted in a timely manner, and testing is documented. Track issues and risks identified within BCP through to resolution. Access Management Coordinate scheduling of system access reviews. Support the Operational Resilience Manager in holding the access reviews, including taking minutes and conducting administrative tasks, such as capturing actions and tracking these to resolution. Experience Demonstrable experience within a risk, compliance or regulatory first line function. Knowledge and understanding of Operational Resilience regulation. Exposure to financial services regulation (PRA and FCA). Experience of third-party supplier management. Previous experience of working within a regulated environment or banking operations. Qualifications Educated to A-level (or equivalent). Banking certification or qualifications ideally. Knowledge and Skills Strong interpersonal skills Excellent verbal and written communication skills Ability to innovate and adapt. Able to work under pressure and deliver to agreed timelines. Highly organised and methodical approach to work. Interested? Please Apply! Operational Resilience Op Res OpRes Risk Analyst Risk Officer TPRM Third Party Risk Management Third-Party Risk 1lod 1LOD First Line of Defence Bank Banking Compliance BCP BCM Business Continuity Plan Business Continuity Management DORA Supplier Vendor Management RAID Financial Services Junior Entry Level Graduate Hyrbid Flexible WFH
Dec 03, 2025
Operational Resilience Officer - 1LOD - Risk - Business Continuity - Banking Excellent opportunity opens for an Operational Resilience Officer with good 1LOD experience in either Risk, Compliance or Regulatory teams within a Financial Services Organisation to join a growing London-based Bank . The Operational Resilience Officer will provide expert First Line of Defence management, ensuring that the Bank maintains a strong posture regarding its operational resilience, encompassing responsibility for business continuity also. Primary job duties and responsibilities: Providing general administrative support to the Operational Resilience Manager. Manage the Operational Resilience's RAID tracker - this consists of a Risk log, Action Log, Issue Log, and Decision Log.Ensure that items are tracked through to resolution. Operational Resilience Creation and management of Operational Resilience Management Information. Ensuring that testing is conducted in a timely manner. Support in maintaining and updating operational resilience documentation, including policies and procedures, scenario testing records. Supplier Management Maintain the Supplier Register. Supporting the onboarding and ongoing management of third-party suppliers, including due diligence, reviews and service reviews. Incident management Support the Operational Resilience Manager in administration of incidents, including maintaining the incident log and tracking actions through to resolution. Business Continuity Support the business continuity programme from an administrative perspective, including ensuring testing is conducted in a timely manner, and testing is documented. Track issues and risks identified within BCP through to resolution. Access Management Coordinate scheduling of system access reviews. Support the Operational Resilience Manager in holding the access reviews, including taking minutes and conducting administrative tasks, such as capturing actions and tracking these to resolution. Experience Demonstrable experience within a risk, compliance or regulatory first line function. Knowledge and understanding of Operational Resilience regulation. Exposure to financial services regulation (PRA and FCA). Experience of third-party supplier management. Previous experience of working within a regulated environment or banking operations. Qualifications Educated to A-level (or equivalent). Banking certification or qualifications ideally. Knowledge and Skills Strong interpersonal skills Excellent verbal and written communication skills Ability to innovate and adapt. Able to work under pressure and deliver to agreed timelines. Highly organised and methodical approach to work. Interested? Please Apply! Operational Resilience Op Res OpRes Risk Analyst Risk Officer TPRM Third Party Risk Management Third-Party Risk 1lod 1LOD First Line of Defence Bank Banking Compliance BCP BCM Business Continuity Plan Business Continuity Management DORA Supplier Vendor Management RAID Financial Services Junior Entry Level Graduate Hyrbid Flexible WFH
Role: Level 2 SOC Analyst Location: Multiple (London, Manchester, Nottingham) Salary: £33,000 - £40,000 Summary: Oscar Technology have partnered with a large tech company to assist with the expantion of their security operations capability and are looking for a proactive and skilled Level 2 SOC Analyst to support their growing client base. This role is ideal for someone with hands-on SOC or incident response experience who enjoys analysing complex security events and helping strengthen defensive operations. As a Level 2 SOC Analyst, you will act as a key escalation point for Junior Analysts, taking ownership of advanced investigations and contributing to continuous improvement of our security monitoring services. You'll work across a variety of customer environments, supporting incident response, enhancing detection logic, and ensuring threats are identified and contained quickly. This position includes participation in an on-call rotation for high-priority incidents, with additional compensation provided for out-of-hours work. Key Responsibilities: Handle escalations from Level 1 analysts and validate complex alerts. Conduct in-depth analysis using SIEM, EDR, XDR and threat intelligence sources to establish root cause, scope and impact. Lead containment and remediation actions in coordination with senior engineers and incident response leads. Develop and refine detection content, queries and automated workflows within SIEM/SOAR tooling. Provide customers with clear incident summaries, technical explanations and remediation guidance. Identify emerging threats and document relevant tactics, techniques, and procedures. Support structured threat hunting activities and contribute to improving detection coverage. Maintain accurate and comprehensive investigation records within the SOC ticketing platform. Mentor Junior Analysts, helping improve triage processes and technical capability. Required Skills and Experience: Approximately 1-4 years' experience in a SOC, MDR provider, or incident response environment. Strong analytical mindset with excellent attention to detail. Solid understanding of adversary techniques (eg, MITRE ATT&CK) and common attack patterns. Hands-on experience using SIEM tools (eg, Sentinel or equivalent platforms). Familiarity with EDR/XDR solutions such as Defender for Endpoint, CrowdStrike, SentinelOne or similar. Good grounding in core networking and security concepts (TCP/IP, Firewalls, IDS/IPS). Practical knowledge of Windows, Linux and cloud environments (Azure, AWS or GCP). Strong written and verbal communication skills, especially for technical reporting. Ability to work independently and collaboratively in a dynamic environment. Desirable Skills: Experience in Scripting or automation (Python, PowerShell, etc.). Industry certifications such as Security+, SC-200, GIAC or other relevant qualifications. Exposure to threat intelligence workflows or incident response methodologies. Salary and Benefits: Salary: £33,000 - £40,000, depending on experience. 25 days' annual leave plus an additional day for your birthday. Private medical cover, dental and optical cashback options, life insurance, and pension scheme. Role: Level 2 SOC Analyst Location: Multiple (London, Manchester, Nottingham) Salary: £33,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Dec 03, 2025
Full time
Role: Level 2 SOC Analyst Location: Multiple (London, Manchester, Nottingham) Salary: £33,000 - £40,000 Summary: Oscar Technology have partnered with a large tech company to assist with the expantion of their security operations capability and are looking for a proactive and skilled Level 2 SOC Analyst to support their growing client base. This role is ideal for someone with hands-on SOC or incident response experience who enjoys analysing complex security events and helping strengthen defensive operations. As a Level 2 SOC Analyst, you will act as a key escalation point for Junior Analysts, taking ownership of advanced investigations and contributing to continuous improvement of our security monitoring services. You'll work across a variety of customer environments, supporting incident response, enhancing detection logic, and ensuring threats are identified and contained quickly. This position includes participation in an on-call rotation for high-priority incidents, with additional compensation provided for out-of-hours work. Key Responsibilities: Handle escalations from Level 1 analysts and validate complex alerts. Conduct in-depth analysis using SIEM, EDR, XDR and threat intelligence sources to establish root cause, scope and impact. Lead containment and remediation actions in coordination with senior engineers and incident response leads. Develop and refine detection content, queries and automated workflows within SIEM/SOAR tooling. Provide customers with clear incident summaries, technical explanations and remediation guidance. Identify emerging threats and document relevant tactics, techniques, and procedures. Support structured threat hunting activities and contribute to improving detection coverage. Maintain accurate and comprehensive investigation records within the SOC ticketing platform. Mentor Junior Analysts, helping improve triage processes and technical capability. Required Skills and Experience: Approximately 1-4 years' experience in a SOC, MDR provider, or incident response environment. Strong analytical mindset with excellent attention to detail. Solid understanding of adversary techniques (eg, MITRE ATT&CK) and common attack patterns. Hands-on experience using SIEM tools (eg, Sentinel or equivalent platforms). Familiarity with EDR/XDR solutions such as Defender for Endpoint, CrowdStrike, SentinelOne or similar. Good grounding in core networking and security concepts (TCP/IP, Firewalls, IDS/IPS). Practical knowledge of Windows, Linux and cloud environments (Azure, AWS or GCP). Strong written and verbal communication skills, especially for technical reporting. Ability to work independently and collaboratively in a dynamic environment. Desirable Skills: Experience in Scripting or automation (Python, PowerShell, etc.). Industry certifications such as Security+, SC-200, GIAC or other relevant qualifications. Exposure to threat intelligence workflows or incident response methodologies. Salary and Benefits: Salary: £33,000 - £40,000, depending on experience. 25 days' annual leave plus an additional day for your birthday. Private medical cover, dental and optical cashback options, life insurance, and pension scheme. Role: Level 2 SOC Analyst Location: Multiple (London, Manchester, Nottingham) Salary: £33,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
JOB TITLE: DevOps Engineer - DV Cleared Rate: 550- 600/day (Outside IR35) Location: Onsite Clearance: DV Cleared (Mandatory) Flexible Work Option: Condensed working week (e.g., 3 long days, paid for 5) Job Summary We are seeking a technically skilled DevOps & Software Engineer with DV clearance to contribute across the full software development lifecycle and DevOps toolchain. You will design, implement, and maintain scalable, secure, and automated CI/CD pipelines, infrastructure-as-code (IaC), and system monitoring frameworks to support the continuous delivery of secure and reliable software. This role demands a strong grasp of modern DevOps practices, cloud and container technologies, automation tooling, and software engineering principles. You will work closely with development, security, and operations teams to drive a culture of DevSecOps and continuous improvement. Key Responsibilities Design, build, and maintain scalable CI/CD pipelines using modern DevOps tooling. Implement Infrastructure-as-Code (IaC) to provision and manage cloud/on-prem infrastructure. Manage container orchestration platforms and develop containerized solutions. Monitor systems and applications for availability, performance, and security compliance. Automate operational tasks including testing, deployment, patching, and scaling. Apply DevSecOps principles to secure applications and infrastructure across SDLC. Collaborate with cross-functional teams (developers, testers, security analysts) to streamline software delivery. Participate in code reviews, architecture design, and incident resolution. Contribute to the development and documentation of internal DevOps standards and best practices. Mentor junior engineers and foster a DevOps-first mindset within delivery teams. DevOps & Tooling Proficiency (Preferred) Category Tools & Technologies CI/CD GitLab CI/CD, Jenkins, GitHub Actions, CircleCI, Azure DevOps Pipelines Infrastructure-as-Code Terraform, Ansible, AWS CloudFormation, Pulumi Cloud Platforms AWS, Azure, GCP, or private cloud (OpenStack) Containerization Docker, Podman Orchestration Kubernetes (EKS, AKS, GKE), Helm, OpenShift Version Control Git, GitLab, Bitbucket Monitoring & Logging Prometheus, Grafana, ELK Stack, Splunk, Datadog Security & Compliance HashiCorp Vault, Snyk, SonarQube, Trivy, AWS IAM, CIS Benchmarks Configuration Mgmt. Ansible, Puppet, Chef Build Tools Maven, Gradle, NPM, Webpack Testing Tools Selenium, JUnit, Postman, Cypress Other Nexus/Artifactory (artifact repositories), REST APIs, JSON/YAML, Linux system admin
Dec 03, 2025
Contractor
JOB TITLE: DevOps Engineer - DV Cleared Rate: 550- 600/day (Outside IR35) Location: Onsite Clearance: DV Cleared (Mandatory) Flexible Work Option: Condensed working week (e.g., 3 long days, paid for 5) Job Summary We are seeking a technically skilled DevOps & Software Engineer with DV clearance to contribute across the full software development lifecycle and DevOps toolchain. You will design, implement, and maintain scalable, secure, and automated CI/CD pipelines, infrastructure-as-code (IaC), and system monitoring frameworks to support the continuous delivery of secure and reliable software. This role demands a strong grasp of modern DevOps practices, cloud and container technologies, automation tooling, and software engineering principles. You will work closely with development, security, and operations teams to drive a culture of DevSecOps and continuous improvement. Key Responsibilities Design, build, and maintain scalable CI/CD pipelines using modern DevOps tooling. Implement Infrastructure-as-Code (IaC) to provision and manage cloud/on-prem infrastructure. Manage container orchestration platforms and develop containerized solutions. Monitor systems and applications for availability, performance, and security compliance. Automate operational tasks including testing, deployment, patching, and scaling. Apply DevSecOps principles to secure applications and infrastructure across SDLC. Collaborate with cross-functional teams (developers, testers, security analysts) to streamline software delivery. Participate in code reviews, architecture design, and incident resolution. Contribute to the development and documentation of internal DevOps standards and best practices. Mentor junior engineers and foster a DevOps-first mindset within delivery teams. DevOps & Tooling Proficiency (Preferred) Category Tools & Technologies CI/CD GitLab CI/CD, Jenkins, GitHub Actions, CircleCI, Azure DevOps Pipelines Infrastructure-as-Code Terraform, Ansible, AWS CloudFormation, Pulumi Cloud Platforms AWS, Azure, GCP, or private cloud (OpenStack) Containerization Docker, Podman Orchestration Kubernetes (EKS, AKS, GKE), Helm, OpenShift Version Control Git, GitLab, Bitbucket Monitoring & Logging Prometheus, Grafana, ELK Stack, Splunk, Datadog Security & Compliance HashiCorp Vault, Snyk, SonarQube, Trivy, AWS IAM, CIS Benchmarks Configuration Mgmt. Ansible, Puppet, Chef Build Tools Maven, Gradle, NPM, Webpack Testing Tools Selenium, JUnit, Postman, Cypress Other Nexus/Artifactory (artifact repositories), REST APIs, JSON/YAML, Linux system admin
Junior Security Researcher Salary: £50,000 - £80,000 DOE Fully remote We're looking for a Junior Security Researcher who is passionate about understanding how networks behave from a security perspective and enjoys uncovering the story behind complex data. This is an opportunity to join a pioneering start-up transforming raw security data into actionable intelligence, helping shape the future of threat detection across global networks. This role sits within their Security Research function and is ideal for someone with a SOC, network engineering or security operations background who is keen to move deeper into research and intelligence. You'll be working closely with large volumes of security data to help organise, analyse and contextualise the activity their detection systems surface. If you understand how networks really operate, feel comfortable working with SQL, and enjoy exploring patterns in security data, this could be a fantastic next step in your career. About the Role You'll support the wider security research team by 'farming' the data they generate - turning raw network and threat information into structured, meaningful insights that feed directly into ongoing research projects such as proxy detection, bot activity and, over time, AI-driven threat identification. Your responsibilities will include: Analysing and maintaining large volumes of structured security data within the central database. Using SQL to query, manipulate and interpret datasets relating to network behaviour and security events. Supporting researchers by providing context and clarity around what the data represents and why it matters. Identifying trends, patterns and anomalies in network activity from a security perspective. Helping translate technical findings into structured intelligence that can be used across the organisation. This is a frontline support role for the research function, offering space to explore, investigate and grow into a more advanced security research position over time. There is no shift work, and the environment encourages curiosity and analytical thinking rather than rigid process. What We're Looking For Essential: Background in SOC, network engineering, security operations or a similar technical security environment. Strong understanding of networking fundamentals, including TCP/IP, traffic flow and general network behaviour. Confident working with SQL to interrogate and manipulate Ability to interpret data and explain what it shows in a clear, meaningful way. Genuine interest in security research and understanding how threats appear and evolve across networks. Desirable: Exposure to Python and / or data science techniques. Experience working with large-scale security or network datasets. Interest in emerging areas such as bot detection and AI-driven security analysis. You'll gain access to extensive real-world security data and the opportunity to develop deep insight into how malicious activity manifests across networks. This is a role for someone who wants to progress beyond traditional SOC work and move towards a career in security research and threat intelligence. If you're curious, analytical and driven by understanding the "why" behind network activity, we'd love to hear from you. Apply now if this sounds like you. Junior Security Researcher, Security Research, SOC Analyst, Network Security, Threat Intelligence, SQL, Cyber Security, Network Engineering, TCP/IP, Security Operations, Threat Analysis, Junior Cyber Security, Security Data Analyst Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Dec 01, 2025
Full time
Junior Security Researcher Salary: £50,000 - £80,000 DOE Fully remote We're looking for a Junior Security Researcher who is passionate about understanding how networks behave from a security perspective and enjoys uncovering the story behind complex data. This is an opportunity to join a pioneering start-up transforming raw security data into actionable intelligence, helping shape the future of threat detection across global networks. This role sits within their Security Research function and is ideal for someone with a SOC, network engineering or security operations background who is keen to move deeper into research and intelligence. You'll be working closely with large volumes of security data to help organise, analyse and contextualise the activity their detection systems surface. If you understand how networks really operate, feel comfortable working with SQL, and enjoy exploring patterns in security data, this could be a fantastic next step in your career. About the Role You'll support the wider security research team by 'farming' the data they generate - turning raw network and threat information into structured, meaningful insights that feed directly into ongoing research projects such as proxy detection, bot activity and, over time, AI-driven threat identification. Your responsibilities will include: Analysing and maintaining large volumes of structured security data within the central database. Using SQL to query, manipulate and interpret datasets relating to network behaviour and security events. Supporting researchers by providing context and clarity around what the data represents and why it matters. Identifying trends, patterns and anomalies in network activity from a security perspective. Helping translate technical findings into structured intelligence that can be used across the organisation. This is a frontline support role for the research function, offering space to explore, investigate and grow into a more advanced security research position over time. There is no shift work, and the environment encourages curiosity and analytical thinking rather than rigid process. What We're Looking For Essential: Background in SOC, network engineering, security operations or a similar technical security environment. Strong understanding of networking fundamentals, including TCP/IP, traffic flow and general network behaviour. Confident working with SQL to interrogate and manipulate Ability to interpret data and explain what it shows in a clear, meaningful way. Genuine interest in security research and understanding how threats appear and evolve across networks. Desirable: Exposure to Python and / or data science techniques. Experience working with large-scale security or network datasets. Interest in emerging areas such as bot detection and AI-driven security analysis. You'll gain access to extensive real-world security data and the opportunity to develop deep insight into how malicious activity manifests across networks. This is a role for someone who wants to progress beyond traditional SOC work and move towards a career in security research and threat intelligence. If you're curious, analytical and driven by understanding the "why" behind network activity, we'd love to hear from you. Apply now if this sounds like you. Junior Security Researcher, Security Research, SOC Analyst, Network Security, Threat Intelligence, SQL, Cyber Security, Network Engineering, TCP/IP, Security Operations, Threat Analysis, Junior Cyber Security, Security Data Analyst Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Are you an enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area? Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst to assist and collaborate in cross-functional projects as well as the day to day functions of a busy service desk. Overview: As a Junior IT Service Desk Analyst, you'll play a pivotal role in ensuring smooth operations of our service desk, focusing on incident management and enhancing service delivery. Your technical expertise and dedication will be crucial in resolving user issues promptly and maintaining high satisfaction levels. Responsibilities: Provide technical support to users via various channels, resolving issues and escalating when necessary. Log and track incidents, ensuring accurate documentation and timely resolution. Process user requests within established SLAs, maintaining precise records. Analyse recurring issues, collaborating with IT teams to implement permanent solutions. Communicate effectively with users, providing guidance and updates on incidents. Manage hardware and software assets, coordinating with procurement teams. Update documentation and contribute to knowledge base articles. Identify opportunities for process improvement and automation. Deliver exceptional customer service, exceeding user expectations. Collaborate with IT teams and participate in cross-functional projects. Qualifications: Bachelor's degree in Information Technology or related field (certifications a plus). Proven experience in IT service desk or similar role. Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail and adaptability to changing technologies. Benefits: Highly competitive salary and package. Opportunity for career development and progression. Full training provided Respectful and supportive work environment. Free parking Excellent pension + other financial benefits 25 days holiday rising with service
Dec 01, 2025
Full time
Are you an enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area? Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst to assist and collaborate in cross-functional projects as well as the day to day functions of a busy service desk. Overview: As a Junior IT Service Desk Analyst, you'll play a pivotal role in ensuring smooth operations of our service desk, focusing on incident management and enhancing service delivery. Your technical expertise and dedication will be crucial in resolving user issues promptly and maintaining high satisfaction levels. Responsibilities: Provide technical support to users via various channels, resolving issues and escalating when necessary. Log and track incidents, ensuring accurate documentation and timely resolution. Process user requests within established SLAs, maintaining precise records. Analyse recurring issues, collaborating with IT teams to implement permanent solutions. Communicate effectively with users, providing guidance and updates on incidents. Manage hardware and software assets, coordinating with procurement teams. Update documentation and contribute to knowledge base articles. Identify opportunities for process improvement and automation. Deliver exceptional customer service, exceeding user expectations. Collaborate with IT teams and participate in cross-functional projects. Qualifications: Bachelor's degree in Information Technology or related field (certifications a plus). Proven experience in IT service desk or similar role. Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail and adaptability to changing technologies. Benefits: Highly competitive salary and package. Opportunity for career development and progression. Full training provided Respectful and supportive work environment. Free parking Excellent pension + other financial benefits 25 days holiday rising with service
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Nov 28, 2025
Full time
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
As the Procurement Analyst Manager, you will be responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Role : Procurement Analyst Manager Location : Hemel Hempstead Hours : Monday to Friday, 08:30 - 17:00 Salary: On Application Responsibilities Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Requirements A bachelor's degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics. Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements. Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. Familiarity with integrated Enterprise Resource Planning (ERP) systems and prior experience in material planning. Advanced Excel skills and proficiency in Power BI for data analysis and reporting. Ability to build and maintain effective relationships with staff, stakeholders, and suppliers. Effective time management and prioritization skills to meet deadlines and achieve set targets. Deep understanding of commercial and financial impacts of procurement decisions, particularly on business operations and customer order fulfilment. Effective communication with various stakeholders, including senior management, suppliers, and junior staff. Willingness to research and implement advanced forecasting techniques and stay up to date with best practices. Ability to work well under pressure, handling emergencies and stressful situations with composure. Keen focus on accuracy and detail in all aspects of procurement and data management. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Nov 28, 2025
Full time
As the Procurement Analyst Manager, you will be responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Role : Procurement Analyst Manager Location : Hemel Hempstead Hours : Monday to Friday, 08:30 - 17:00 Salary: On Application Responsibilities Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Requirements A bachelor's degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics. Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements. Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. Familiarity with integrated Enterprise Resource Planning (ERP) systems and prior experience in material planning. Advanced Excel skills and proficiency in Power BI for data analysis and reporting. Ability to build and maintain effective relationships with staff, stakeholders, and suppliers. Effective time management and prioritization skills to meet deadlines and achieve set targets. Deep understanding of commercial and financial impacts of procurement decisions, particularly on business operations and customer order fulfilment. Effective communication with various stakeholders, including senior management, suppliers, and junior staff. Willingness to research and implement advanced forecasting techniques and stay up to date with best practices. Ability to work well under pressure, handling emergencies and stressful situations with composure. Keen focus on accuracy and detail in all aspects of procurement and data management. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. 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Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Oct 08, 2025
Full time
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
IT Support AnalystCambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating systems, office networks, and telephony systems. Configure user accounts, directories, and distribution lists. Provide support for meeting room AV systems and ensure smooth operation during events. Contribute to continuous improvement of IT services and mentor junior colleagues on routine tasks. Key Skills & Experience We're looking for a proactive and customer-focused IT professional with: Previous experience in an IT Helpdesk or technical support environment. Familiarity with laptops, PC hardware, printers, and scanners. An understanding of basic data patching and system architecture. Excellent written and verbal communication skills with the ability to explain technical issues clearly. A methodical and organised approach with great attention to detail. This is a fantastic chance to join a respected and award-winning organisation where IT is at the heart of its operations. If you have the skills and experience to carry out the role outlined above, please apply using the link provided.
Oct 07, 2025
Full time
IT Support AnalystCambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating systems, office networks, and telephony systems. Configure user accounts, directories, and distribution lists. Provide support for meeting room AV systems and ensure smooth operation during events. Contribute to continuous improvement of IT services and mentor junior colleagues on routine tasks. Key Skills & Experience We're looking for a proactive and customer-focused IT professional with: Previous experience in an IT Helpdesk or technical support environment. Familiarity with laptops, PC hardware, printers, and scanners. An understanding of basic data patching and system architecture. Excellent written and verbal communication skills with the ability to explain technical issues clearly. A methodical and organised approach with great attention to detail. This is a fantastic chance to join a respected and award-winning organisation where IT is at the heart of its operations. If you have the skills and experience to carry out the role outlined above, please apply using the link provided.
Great starting basic salary of £35,000 - £37,000. Private healthcare/insurance. Bonus opportunities. If you're looking for Business Analyst jobs in London, and you're interested in working for one of the largest firms in the financial services sector, look no further - this equities trading company are seeking a Junior Business Analyst to join their growing team. Company profile - Financial Services In this Graduate Business Analyst job in London, you will be joining an independent Pan-European cash equities trading venue who have made a big name for themselves in the world of financial services. Based in the heart of London, they have increased competition in the European exchange market by introducing innovative ideas to exchange technology and lowering trading costs for market participants. Job description - Spanish Speaking Business Analyst (Trading Platform) In this Spanish speaking Business Analyst job in London, you will be gaining valuable experience within the operations departments, with plenty of exposure to client relationship management, too. Being a fairly young business there will be an array of different aspects to this role - including supporting the wider team with the day-to-day management and maintenance of the internal platform, being the first port of call for an exclusive client list and working closely with the wider internal teams. This multi-faceted role would be perfect for an analytical graduate eager to gain experience within a burgeoning financial services company. Please note: This role will have early starts on a rotation basis. You will often need to start work at 7am but you will be able to leave by 3pm that day. Key responsibilities - Spanish Speaking Business Analyst (Trading Platform) In this Spanish Speaking Analyst job in London, your responsibilities will include: Supporting the running and maintenance of our client's core platforms. Providing first-line support, answering phone calls and monitoring the help desk systems. Managing client requests and escalating them to the relevant teams. Conforming to and consistently improving best practices when managing client enquiries. Performing troubleshooting and collection of information for effective internal escalation. Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future development. Taking on extra responsibilities as and when required. Job requirements - Junior Business Analyst (Trading Platform) For this Finance Business Analyst job, we are looking for: A 2.1 in a STEM subject from a top-ranked university. Business level proficiency in Spanish Experience using Unix/Linux servers is desired. The ability to write SQL queries would be a real plus. Confident Excel users, VLookUps and Pivot tables are second nature to you! Excellent communication skills, both written and spoken. Attention to detail and highly numerate. An excellent team player with the ability to work on your own initiative. An interest in financial markets and the requirements to operate effectively in a regulatory environment. Benefits of the Job - Business Analyst (Trading Platform) Great starting basic salary of £35,000 - £37,000. Ideally located offices in the heart of London's city centre. A fantastic opportunity to work within a young business experiencing rapid growth. Flexible schedule. Private healthcare/insurance. Bonus opportunities. Looking for Junior Analyst jobs or Graduate Finance jobs in London and interested in working for a leading equity trading firm in the heart of the city? If you're an analytical graduate looking to break into finance, apply for this entry-level Analyst job in Compliance today. Give A Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.
Oct 07, 2025
Full time
Great starting basic salary of £35,000 - £37,000. Private healthcare/insurance. Bonus opportunities. If you're looking for Business Analyst jobs in London, and you're interested in working for one of the largest firms in the financial services sector, look no further - this equities trading company are seeking a Junior Business Analyst to join their growing team. Company profile - Financial Services In this Graduate Business Analyst job in London, you will be joining an independent Pan-European cash equities trading venue who have made a big name for themselves in the world of financial services. Based in the heart of London, they have increased competition in the European exchange market by introducing innovative ideas to exchange technology and lowering trading costs for market participants. Job description - Spanish Speaking Business Analyst (Trading Platform) In this Spanish speaking Business Analyst job in London, you will be gaining valuable experience within the operations departments, with plenty of exposure to client relationship management, too. Being a fairly young business there will be an array of different aspects to this role - including supporting the wider team with the day-to-day management and maintenance of the internal platform, being the first port of call for an exclusive client list and working closely with the wider internal teams. This multi-faceted role would be perfect for an analytical graduate eager to gain experience within a burgeoning financial services company. Please note: This role will have early starts on a rotation basis. You will often need to start work at 7am but you will be able to leave by 3pm that day. Key responsibilities - Spanish Speaking Business Analyst (Trading Platform) In this Spanish Speaking Analyst job in London, your responsibilities will include: Supporting the running and maintenance of our client's core platforms. Providing first-line support, answering phone calls and monitoring the help desk systems. Managing client requests and escalating them to the relevant teams. Conforming to and consistently improving best practices when managing client enquiries. Performing troubleshooting and collection of information for effective internal escalation. Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future development. Taking on extra responsibilities as and when required. Job requirements - Junior Business Analyst (Trading Platform) For this Finance Business Analyst job, we are looking for: A 2.1 in a STEM subject from a top-ranked university. Business level proficiency in Spanish Experience using Unix/Linux servers is desired. The ability to write SQL queries would be a real plus. Confident Excel users, VLookUps and Pivot tables are second nature to you! Excellent communication skills, both written and spoken. Attention to detail and highly numerate. An excellent team player with the ability to work on your own initiative. An interest in financial markets and the requirements to operate effectively in a regulatory environment. Benefits of the Job - Business Analyst (Trading Platform) Great starting basic salary of £35,000 - £37,000. Ideally located offices in the heart of London's city centre. A fantastic opportunity to work within a young business experiencing rapid growth. Flexible schedule. Private healthcare/insurance. Bonus opportunities. Looking for Junior Analyst jobs or Graduate Finance jobs in London and interested in working for a leading equity trading firm in the heart of the city? If you're an analytical graduate looking to break into finance, apply for this entry-level Analyst job in Compliance today. Give A Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Oct 07, 2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 03, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 03, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 02, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
