Full right to work in th UK is required for this position. Our client does not offer sponsorship for this role Business Data Analyst Our prestigious manufacturing-based client, based in Norwich, are seeking a Business Data Analyst to join their team. This is a full time position working Monday-Friday, 08:30-17:00. Working on a temporary contract, likely 12 months, based in Norwich with free, onsite parking. Key Knowledge, Skills & Experience: Bachelor s degree in business, finance, economics, or other related field. Demonstrated ability to understand complex datasets and apply statistical and analytical methods, ideally within a manufacturing or fast-paced environment. Strong data modelling, forecasting, and analytical skills with a strong understanding of financial and other key performance metrics. Demonstrated ability to organise, analyse and present large volumes of complex data and insights clearly and effectively to senior leadership and non-finance stakeholders. Solid understanding of commercial and financial concepts with a strategic mindset and the ability to drive business decisions through data-driven insights. Proficiency with SQL databases / ERP systems (preferably Oracle EnterpriseOne), database reporting tools. Advanced Microsoft Excel skills. Strong communication, interpersonal, and influencing skills, with the ability to build relationships across all levels of the organisation. Ability to translating findings into strategies and solutions through close collaboration with different departments and communicate these clearly to senior stakeholders. Key Responsibilities: Conduct detailed analysis, including forecasting, modelling, and scenario planning, to inform strategic business decision-making. Provide insights on profitability and ROI by market / customer linking current and desired future state for new and existing product and market initiatives. Collaborate with cross-functional teams to support business planning, and strategic initiatives. Develop and present comprehensive & impactful analysis and strategic recommendations to senior management in a clear and concise manner. To support strategic decision-making and performance evaluation across our global operations. The role will involve in-depth analysis of commercial, sales and other business data as may be required from time to time. Providing forecasting and modelling to assess the impact of business changes and new products on margin and other key metrics. This is a hands-on, high-impact role that requires an individual with strong analytical skills, commercial acumen. For further details regarding this great opportunity, please email a copy of your CV today. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Dec 07, 2025
Contractor
Full right to work in th UK is required for this position. Our client does not offer sponsorship for this role Business Data Analyst Our prestigious manufacturing-based client, based in Norwich, are seeking a Business Data Analyst to join their team. This is a full time position working Monday-Friday, 08:30-17:00. Working on a temporary contract, likely 12 months, based in Norwich with free, onsite parking. Key Knowledge, Skills & Experience: Bachelor s degree in business, finance, economics, or other related field. Demonstrated ability to understand complex datasets and apply statistical and analytical methods, ideally within a manufacturing or fast-paced environment. Strong data modelling, forecasting, and analytical skills with a strong understanding of financial and other key performance metrics. Demonstrated ability to organise, analyse and present large volumes of complex data and insights clearly and effectively to senior leadership and non-finance stakeholders. Solid understanding of commercial and financial concepts with a strategic mindset and the ability to drive business decisions through data-driven insights. Proficiency with SQL databases / ERP systems (preferably Oracle EnterpriseOne), database reporting tools. Advanced Microsoft Excel skills. Strong communication, interpersonal, and influencing skills, with the ability to build relationships across all levels of the organisation. Ability to translating findings into strategies and solutions through close collaboration with different departments and communicate these clearly to senior stakeholders. Key Responsibilities: Conduct detailed analysis, including forecasting, modelling, and scenario planning, to inform strategic business decision-making. Provide insights on profitability and ROI by market / customer linking current and desired future state for new and existing product and market initiatives. Collaborate with cross-functional teams to support business planning, and strategic initiatives. Develop and present comprehensive & impactful analysis and strategic recommendations to senior management in a clear and concise manner. To support strategic decision-making and performance evaluation across our global operations. The role will involve in-depth analysis of commercial, sales and other business data as may be required from time to time. Providing forecasting and modelling to assess the impact of business changes and new products on margin and other key metrics. This is a hands-on, high-impact role that requires an individual with strong analytical skills, commercial acumen. For further details regarding this great opportunity, please email a copy of your CV today. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Data Analyst - Junior to mid-level Consulting role Standard BPPS required to onboard Duration: 6 months Location: Remote working with 1 day per week in Redhill, Surrey Market day rate - Inside IR35 via Umbrella Our well established consulting client requires a UK based consultative Data Analyst to lead on planning the data cutover activities from Salesforce and SAP S/4HANA systems to the customer's instance of Sofico Miles. This is a junior to mid-level Consulting role. Key responsibilities: Analyse source data in Salesforce and S/4 systems and map to target structures in Sofico Miles. Define and document functional data mapping for critical interfaces in and out of Sofico Miles. Collaborate with business and technical teams to validate mappings and resolve discrepancies. Support data quality checks, reconciliation, and troubleshooting during migration phases. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Dec 07, 2025
Contractor
Data Analyst - Junior to mid-level Consulting role Standard BPPS required to onboard Duration: 6 months Location: Remote working with 1 day per week in Redhill, Surrey Market day rate - Inside IR35 via Umbrella Our well established consulting client requires a UK based consultative Data Analyst to lead on planning the data cutover activities from Salesforce and SAP S/4HANA systems to the customer's instance of Sofico Miles. This is a junior to mid-level Consulting role. Key responsibilities: Analyse source data in Salesforce and S/4 systems and map to target structures in Sofico Miles. Define and document functional data mapping for critical interfaces in and out of Sofico Miles. Collaborate with business and technical teams to validate mappings and resolve discrepancies. Support data quality checks, reconciliation, and troubleshooting during migration phases. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
About the Role We are seeking an experienced Lead Systems Architect (Pega) to join a high-profile project. This is a fantastic opportunity to lead the design and delivery of complex Pega solutions, ensuring alignment with enterprise standards and business objectives. Key Responsibilities Solution Architecture & Design Lead end-to-end architecture and design of Pega applications. Define reusable frameworks, components, and integration patterns. Translate complex business needs into scalable, secure, and preformant solutions. Technical Leadership Act as the technical authority and mentor for Pega development teams. Review and validate solution designs for compliance with architecture principles. Provide hands-on guidance in Pega configuration, rules, data modelling, and integrations. Project Delivery Collaborate with business analysts, product owners, and developers throughout the SDLC. Ensure timely, budget-compliant delivery of high-quality solutions. Support DevOps and CI/CD practices for Pega deployments. Governance & Standards Define and enforce Pega best practices, coding standards, and design guidelines. Participate in architectural governance boards and solution reviews. Evaluate new Pega capabilities and release updates for adoption. Stakeholder Management Communicate complex technical concepts to non-technical stakeholders. Align Pega solutions with organisational goals. Provide architectural input for pre-sales or RFP processes when required. Requirements Proven experience as a Lead Systems Architect with Pega. Strong understanding of solution architecture principles and enterprise standards. Excellent stakeholder management and communication skills. BPSS clearance (or ability to obtain). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 07, 2025
Contractor
About the Role We are seeking an experienced Lead Systems Architect (Pega) to join a high-profile project. This is a fantastic opportunity to lead the design and delivery of complex Pega solutions, ensuring alignment with enterprise standards and business objectives. Key Responsibilities Solution Architecture & Design Lead end-to-end architecture and design of Pega applications. Define reusable frameworks, components, and integration patterns. Translate complex business needs into scalable, secure, and preformant solutions. Technical Leadership Act as the technical authority and mentor for Pega development teams. Review and validate solution designs for compliance with architecture principles. Provide hands-on guidance in Pega configuration, rules, data modelling, and integrations. Project Delivery Collaborate with business analysts, product owners, and developers throughout the SDLC. Ensure timely, budget-compliant delivery of high-quality solutions. Support DevOps and CI/CD practices for Pega deployments. Governance & Standards Define and enforce Pega best practices, coding standards, and design guidelines. Participate in architectural governance boards and solution reviews. Evaluate new Pega capabilities and release updates for adoption. Stakeholder Management Communicate complex technical concepts to non-technical stakeholders. Align Pega solutions with organisational goals. Provide architectural input for pre-sales or RFP processes when required. Requirements Proven experience as a Lead Systems Architect with Pega. Strong understanding of solution architecture principles and enterprise standards. Excellent stakeholder management and communication skills. BPSS clearance (or ability to obtain). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This role is pivotal in maintaining and optimising the use of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP / Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP / Epicor projects from proposal to full deployment Collaborating with Epicor Consultants and Epicor Support to fully utilise the software Planning and overseeing future improvements, customisations, and upgrades to Epicor Developing and delivering Epicor training for employees Administering and managing the ERP system in coordination with the IT department Job Requirements: University degree in computer science or a related field Strong understanding of Epicor ERP, with past experience as a Developer or Systems Analyst High proficiency in SSRS, REST API, KPIs, development, integration, and customisation Solid understanding of ERP business processes including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee benefits package Chance to work with state-of-the-art technologies within the aerospace industry If you are experienced in ERP systems and are looking to take on a challenging and rewarding role within the aerospace sector, we would love to hear from you. Apply now to join our client's innovative team. JBRP1_UKTJ
Dec 07, 2025
Full time
This role is pivotal in maintaining and optimising the use of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP / Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP / Epicor projects from proposal to full deployment Collaborating with Epicor Consultants and Epicor Support to fully utilise the software Planning and overseeing future improvements, customisations, and upgrades to Epicor Developing and delivering Epicor training for employees Administering and managing the ERP system in coordination with the IT department Job Requirements: University degree in computer science or a related field Strong understanding of Epicor ERP, with past experience as a Developer or Systems Analyst High proficiency in SSRS, REST API, KPIs, development, integration, and customisation Solid understanding of ERP business processes including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee benefits package Chance to work with state-of-the-art technologies within the aerospace industry If you are experienced in ERP systems and are looking to take on a challenging and rewarding role within the aerospace sector, we would love to hear from you. Apply now to join our client's innovative team. JBRP1_UKTJ
Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The client and our mobile application.The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 07, 2025
Full time
Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The client and our mobile application.The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Technical Applications Manager - Job Specification Contract Details Contract Length: 6 months (initial) Location: Hybrid - 2 days onsite per week Preferred location: Warwick Other acceptable sites: Chorley or London Day Rate: Outside IR35: £600 -£650/day (TBC) Inside IR35: £700-£850/day (TBC) Clearance: Candidates must be eligible for BPSS Role Purpose The Technical Applications Manager will lead the Enterprise Applications (EA) team, ensuring reliable day-to-day service operations and delivery of minor enhancements across a diverse application estate. This role provides technically credible leadership, guiding the team through BAU support, small-scale improvements, and application lifecycle activities while supporting the integration of applications into a wider organisational environment. A strong architectural understanding, hands-on capability, and the ability to validate and steer technical designs are essential. Key Deliverables Technical Leadership & Architecture Provide technically credible leadership across on-premise and legacy application architectures, including infrastructure, databases, middleware, and integration layers. Review and validate technical designs, ensuring best practice and alignment with architectural standards. Act as a hands-on technical escalation point, supporting resolution of complex technical issues. Connect and coordinate across multiple technical domains to ensure cohesive, efficient end-to-end operations. Team Management Lead and mentor a multidisciplinary team of approximately seven specialists (Oracle SMEs, virtual assistants, solution architects, analysts). Foster a culture of accountability, collaboration, and continuous improvement. Oversee BAU operations (approx. 50% of the role), ensuring stability, availability, and performance of business-critical applications. Balance BAU responsibilities with project-based deliverables, ensuring quality and timeliness. Application Operations & Maintenance Oversee the operational performance and maintenance of systems including: Oracle E-Business Suite Oracle Fusion Salesforce Microsoft platforms Power Platform SQL-based applications API and SFTP services Document Management and other critical applications Ensure timely execution of upgrades, patching, and vulnerability remediation to maintain an evergreen application estate. Support Business Continuity and Disaster Recovery planning and testing across the portfolio. Collaboration & Partner Management Work closely with procurement, business stakeholders, and technology partners to manage third-party vendors (including major partners such as Oracle and Salesforce). Conduct regular service reviews and maintain effective relationships with external service providers. Collaborate with cross-functional teams to understand requirements and deliver reliable, scalable solutions. Governance, Security & Compliance Ensure application services comply with ITGC controls, internal IT policies, and relevant industry regulations. Implement appropriate security measures to protect data integrity and mitigate cybersecurity risks. Financial & Operational Management Manage budgets for SaaS subscriptions, operational expenditure, and external partner engagement. Support FinOps optimisation to maximise cost efficiency and resource utilisation. What You Will Bring Technical Expertise Deep technical understanding across on-premise, legacy, and modern application architectures. Experience spanning infrastructure, databases, middleware, and integration technologies. Strong working knowledge of Oracle EBS, Oracle Fusion, Microsoft technologies, Power Platform, SQL development, APIs, and SFTP services. Ability to produce technical designs when needed and validate architectural documentation created by others. Leadership & Delivery Proven experience leading multidisciplinary technical teams in BAU and light project environments. Ability to balance strategic oversight with hands-on involvement comfortable rolling up sleeves. Effective communication skills and the ability to build strong working relationships across technical and operational teams. Personal Attributes Pragmatic, collaborative, and solution-oriented. Strong interpersonal skills and the ability to guide teams through complex challenges. Comfortable working in a dynamic environment with shifting priorities. Well-suited to a role offering development and growth within a senior technology function.
Dec 07, 2025
Contractor
Technical Applications Manager - Job Specification Contract Details Contract Length: 6 months (initial) Location: Hybrid - 2 days onsite per week Preferred location: Warwick Other acceptable sites: Chorley or London Day Rate: Outside IR35: £600 -£650/day (TBC) Inside IR35: £700-£850/day (TBC) Clearance: Candidates must be eligible for BPSS Role Purpose The Technical Applications Manager will lead the Enterprise Applications (EA) team, ensuring reliable day-to-day service operations and delivery of minor enhancements across a diverse application estate. This role provides technically credible leadership, guiding the team through BAU support, small-scale improvements, and application lifecycle activities while supporting the integration of applications into a wider organisational environment. A strong architectural understanding, hands-on capability, and the ability to validate and steer technical designs are essential. Key Deliverables Technical Leadership & Architecture Provide technically credible leadership across on-premise and legacy application architectures, including infrastructure, databases, middleware, and integration layers. Review and validate technical designs, ensuring best practice and alignment with architectural standards. Act as a hands-on technical escalation point, supporting resolution of complex technical issues. Connect and coordinate across multiple technical domains to ensure cohesive, efficient end-to-end operations. Team Management Lead and mentor a multidisciplinary team of approximately seven specialists (Oracle SMEs, virtual assistants, solution architects, analysts). Foster a culture of accountability, collaboration, and continuous improvement. Oversee BAU operations (approx. 50% of the role), ensuring stability, availability, and performance of business-critical applications. Balance BAU responsibilities with project-based deliverables, ensuring quality and timeliness. Application Operations & Maintenance Oversee the operational performance and maintenance of systems including: Oracle E-Business Suite Oracle Fusion Salesforce Microsoft platforms Power Platform SQL-based applications API and SFTP services Document Management and other critical applications Ensure timely execution of upgrades, patching, and vulnerability remediation to maintain an evergreen application estate. Support Business Continuity and Disaster Recovery planning and testing across the portfolio. Collaboration & Partner Management Work closely with procurement, business stakeholders, and technology partners to manage third-party vendors (including major partners such as Oracle and Salesforce). Conduct regular service reviews and maintain effective relationships with external service providers. Collaborate with cross-functional teams to understand requirements and deliver reliable, scalable solutions. Governance, Security & Compliance Ensure application services comply with ITGC controls, internal IT policies, and relevant industry regulations. Implement appropriate security measures to protect data integrity and mitigate cybersecurity risks. Financial & Operational Management Manage budgets for SaaS subscriptions, operational expenditure, and external partner engagement. Support FinOps optimisation to maximise cost efficiency and resource utilisation. What You Will Bring Technical Expertise Deep technical understanding across on-premise, legacy, and modern application architectures. Experience spanning infrastructure, databases, middleware, and integration technologies. Strong working knowledge of Oracle EBS, Oracle Fusion, Microsoft technologies, Power Platform, SQL development, APIs, and SFTP services. Ability to produce technical designs when needed and validate architectural documentation created by others. Leadership & Delivery Proven experience leading multidisciplinary technical teams in BAU and light project environments. Ability to balance strategic oversight with hands-on involvement comfortable rolling up sleeves. Effective communication skills and the ability to build strong working relationships across technical and operational teams. Personal Attributes Pragmatic, collaborative, and solution-oriented. Strong interpersonal skills and the ability to guide teams through complex challenges. Comfortable working in a dynamic environment with shifting priorities. Well-suited to a role offering development and growth within a senior technology function.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Were building a more open world. Join us. Expedia Groups Search AI team is at the forefront of transforming how millions of travelers discover and book their journeys. As part of Expedia Product & Technology, we build intelligent systems that power search and ranking experiences across our global platform. We are now seeking a Machine Learning Scientist III to help shape the future of travel search by applying cutting-edge machine learning techniques, including Large Language Models (LLMs) and Generative AI, to solve complex, high-impact problems. This is a unique opportunity to work on high-visibility projects that directly influence the experience of millions of users. Youll collaborate with a diverse group of engineers, analysts, and product managers to design, build, and deploy scalable ML solutions that personalize and optimize search results across Expedias brands. In this role, you will: Research, design, and implement advanced ML and GenAI models for large-scale ranking and personalization. Build, test, deploy, and iterate on ML models in production with measurable impact, validated by robust experimentation (A/B tests and online metrics). Combine state-of-the-art ML (deep learning, representation learning) with proven approaches (learning to rank, collaborative filtering). Collaborate cross-functionally with engineers, data analysts, and product partners to deliver robust, scalable, and impactful solutions. Stay abreast of advances in ML, GenAI, and academic research to infuse innovation. Technologies and tools you will use and own: PyTorch & TensorFlow: for large-scale development and training of deep learning models. Spark/Distributed Systems: for large data processing and model training at scale. A/B Experimentation Platforms: design, monitor, and analyze online experiments. Cloud ML Pipelines and Tools: to efficiently deploy, monitor, and iterate on models in production. Minimum Qualifications: PhD in Computer Science, Engineering, Statistics, Math, or related. 4+ years of applied Machine Learning experience with end-to-end model lifecycle. High proficiency in Python and at least one major ML framework (PyTorch, TensorFlow). Strong foundation in ML, statistics, ranking algorithms, and online experimentation. Preferred Qualifications: Experience with ranking/recommender systems at scale. Deep understanding of recent LLM and generative AI architectures with experience fine-tuning and deploying them. Experience processing large-scale data via distributed systems (Spark, Hadoop, etc.). Excellent communication and collaboration across engineering, analytics, and product teams. Track record of impact through production ML systems and/or peer-reviewed publications. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Groups Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless youre confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. JBRP1_UKTJ
Dec 07, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Were building a more open world. Join us. Expedia Groups Search AI team is at the forefront of transforming how millions of travelers discover and book their journeys. As part of Expedia Product & Technology, we build intelligent systems that power search and ranking experiences across our global platform. We are now seeking a Machine Learning Scientist III to help shape the future of travel search by applying cutting-edge machine learning techniques, including Large Language Models (LLMs) and Generative AI, to solve complex, high-impact problems. This is a unique opportunity to work on high-visibility projects that directly influence the experience of millions of users. Youll collaborate with a diverse group of engineers, analysts, and product managers to design, build, and deploy scalable ML solutions that personalize and optimize search results across Expedias brands. In this role, you will: Research, design, and implement advanced ML and GenAI models for large-scale ranking and personalization. Build, test, deploy, and iterate on ML models in production with measurable impact, validated by robust experimentation (A/B tests and online metrics). Combine state-of-the-art ML (deep learning, representation learning) with proven approaches (learning to rank, collaborative filtering). Collaborate cross-functionally with engineers, data analysts, and product partners to deliver robust, scalable, and impactful solutions. Stay abreast of advances in ML, GenAI, and academic research to infuse innovation. Technologies and tools you will use and own: PyTorch & TensorFlow: for large-scale development and training of deep learning models. Spark/Distributed Systems: for large data processing and model training at scale. A/B Experimentation Platforms: design, monitor, and analyze online experiments. Cloud ML Pipelines and Tools: to efficiently deploy, monitor, and iterate on models in production. Minimum Qualifications: PhD in Computer Science, Engineering, Statistics, Math, or related. 4+ years of applied Machine Learning experience with end-to-end model lifecycle. High proficiency in Python and at least one major ML framework (PyTorch, TensorFlow). Strong foundation in ML, statistics, ranking algorithms, and online experimentation. Preferred Qualifications: Experience with ranking/recommender systems at scale. Deep understanding of recent LLM and generative AI architectures with experience fine-tuning and deploying them. Experience processing large-scale data via distributed systems (Spark, Hadoop, etc.). Excellent communication and collaboration across engineering, analytics, and product teams. Track record of impact through production ML systems and/or peer-reviewed publications. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Groups Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless youre confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. JBRP1_UKTJ
A fantastic opportunity for a Technical Services Analyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you will play a key role in delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes Salary: Up to 40,000 per annum plus benefits Requirements for Technical Services Analyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning, and data integrity verification Knowledge of server infrastructure, virtualisation technologies such as VMware or Hyper V, and cloud platforms such as AWS or Azure Confident using remote access tools including Windows RDP Ability to review and interpret Microsoft Windows Server environments including performance considerations Exposure to Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post migration verification Calm, professional approach during incidents or technical challenges Strong communication skills and ability to build confidence with customers Responsibilities for Technical Services Analyst Enable customers to access the latest software releases by planning and delivering upgrades Create detailed migration plans including pre flight and post migration validation steps Review system configurations, dependencies, and environments to ensure compatibility Perform data verification, functional testing, and performance checks during and after migrations Document processes, lessons learned, and improvements for future runbooks Work collaboratively across teams to ensure successful and timely delivery of updates Support customers by maintaining clear communication throughout the upgrade lifecycle Identify technical risks and implement effective strategies to reduce impact Contribute to ongoing refinement of internal processes as the business continues to scale What the role offers Join a growing, passionate team working with widely used enterprise software Opportunity to make a tangible impact on customer success and operational efficiency Work in a supportive environment that encourages professional growth Applications If you would like to apply for this Technical Services Analyst role, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (url removed) (if this email address has been removed by the job board, full contact details are available on our website).
Dec 07, 2025
Full time
A fantastic opportunity for a Technical Services Analyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you will play a key role in delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes Salary: Up to 40,000 per annum plus benefits Requirements for Technical Services Analyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning, and data integrity verification Knowledge of server infrastructure, virtualisation technologies such as VMware or Hyper V, and cloud platforms such as AWS or Azure Confident using remote access tools including Windows RDP Ability to review and interpret Microsoft Windows Server environments including performance considerations Exposure to Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post migration verification Calm, professional approach during incidents or technical challenges Strong communication skills and ability to build confidence with customers Responsibilities for Technical Services Analyst Enable customers to access the latest software releases by planning and delivering upgrades Create detailed migration plans including pre flight and post migration validation steps Review system configurations, dependencies, and environments to ensure compatibility Perform data verification, functional testing, and performance checks during and after migrations Document processes, lessons learned, and improvements for future runbooks Work collaboratively across teams to ensure successful and timely delivery of updates Support customers by maintaining clear communication throughout the upgrade lifecycle Identify technical risks and implement effective strategies to reduce impact Contribute to ongoing refinement of internal processes as the business continues to scale What the role offers Join a growing, passionate team working with widely used enterprise software Opportunity to make a tangible impact on customer success and operational efficiency Work in a supportive environment that encourages professional growth Applications If you would like to apply for this Technical Services Analyst role, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (url removed) (if this email address has been removed by the job board, full contact details are available on our website).
Transformation Migration Analyst (ACBS)_D1_London Location: London - Days on site: 2- 3 Duration: 31/12/2026 598 Role Description: The role holder will work with the technology teams, business stakeholders, operations users, controls team, Migration Technology Team, UAT test manager and all other stakeholders to plan, manage & execute the system/process changes including business analysis, current vs future gap analysis, requirements documentation, process/procedure updates and test scripts creation and execution for Wholesale Lending migration to Loan IQ platform. Key Accountabilities The role holder will run a Migration Pod and drive execution on data migration, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. The role holder will need to work in tandem with the Wholesale Lending Servicing and Facility Capture teams, along with the technology teams, to ensure the data in the current lending platform (ACBS) is compatible and ready to migrate to the future Lending platform (Loan IQ.) They will need to take the lead on all test migrations, dry run activities, and migration go live. The role holder will liaise with Stakeholders and be an integral part of the go to team for systems, process & automation change in Wholesale Lending Operations, facilitating & giving recommendations on migration execution, sign off from stakeholders on various future state design decisions and Go/No Go decisions. The role holder will support systems implementation and execution into BAU and be on site in the business area to provide support, guidance & issues escalation - liaising with Technology & Business area's involved. Liaising with Stakeholders and being an integral part of the go to team for strategic change in Wholesale Lending Operations The role holder would ensure continuous improvement is central to the delivery of Operational Readiness taking feedback from workstream leads and stakeholders and applying this to delivery plans. The role holder will communicate professionally, clearly and confidently to a global audience and support the creation of presentation materials in Transformation team and Project meetings. The role holder will be able to extract and interpret data and turn into a presentable format for their own presentations and as part of the deliveries of other key stakeholders The role holder will co-manage the migration deliverables for the offshore team The role holder will have strong organisational skills and be able to manage and prioritise their workloads to be able to meet deadlines. The role holder will undertake other duties that may reasonably be required in order to meet the objectives of Wholesale Lending Operations. Essential Skills/Basic Qualifications: Hands on experience of the ACBS application within Corporate and IB Lending Operations team. Hands on experience with Finastra Fusion Loan IQ either from an operational capacity or through an implementation/upgrade project capacity in one or more of the following areas: Loan IQ configuration, business analysis, operations processes, loan servicing, syndicated lending Proven knowledge of Corporate and IB Lending processes and procedures Proven ability to quickly learn, understand and adapt to new systems and processes Experience at dealing with stakeholders at all levels Excellent written and verbal communication skills Excellent presentation skills Desirable skills/Preferred Qualifications: Project Management / Delivery experience An understanding of the key phases of Agile and Waterfall project methodologies Knowledge of JIRA, Microsoft Project, PowerPoint, Excel Experience at dealing with stakeholders at all levels Lending /Servicing knowledge across all debt products Prior experience in loan operational support, including term loans, revolver, delayed draw term loans Experience of using Agile project management would be preferred Knowledge & experience working closely with IT, Transformation & Change area.
Dec 07, 2025
Contractor
Transformation Migration Analyst (ACBS)_D1_London Location: London - Days on site: 2- 3 Duration: 31/12/2026 598 Role Description: The role holder will work with the technology teams, business stakeholders, operations users, controls team, Migration Technology Team, UAT test manager and all other stakeholders to plan, manage & execute the system/process changes including business analysis, current vs future gap analysis, requirements documentation, process/procedure updates and test scripts creation and execution for Wholesale Lending migration to Loan IQ platform. Key Accountabilities The role holder will run a Migration Pod and drive execution on data migration, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. The role holder will need to work in tandem with the Wholesale Lending Servicing and Facility Capture teams, along with the technology teams, to ensure the data in the current lending platform (ACBS) is compatible and ready to migrate to the future Lending platform (Loan IQ.) They will need to take the lead on all test migrations, dry run activities, and migration go live. The role holder will liaise with Stakeholders and be an integral part of the go to team for systems, process & automation change in Wholesale Lending Operations, facilitating & giving recommendations on migration execution, sign off from stakeholders on various future state design decisions and Go/No Go decisions. The role holder will support systems implementation and execution into BAU and be on site in the business area to provide support, guidance & issues escalation - liaising with Technology & Business area's involved. Liaising with Stakeholders and being an integral part of the go to team for strategic change in Wholesale Lending Operations The role holder would ensure continuous improvement is central to the delivery of Operational Readiness taking feedback from workstream leads and stakeholders and applying this to delivery plans. The role holder will communicate professionally, clearly and confidently to a global audience and support the creation of presentation materials in Transformation team and Project meetings. The role holder will be able to extract and interpret data and turn into a presentable format for their own presentations and as part of the deliveries of other key stakeholders The role holder will co-manage the migration deliverables for the offshore team The role holder will have strong organisational skills and be able to manage and prioritise their workloads to be able to meet deadlines. The role holder will undertake other duties that may reasonably be required in order to meet the objectives of Wholesale Lending Operations. Essential Skills/Basic Qualifications: Hands on experience of the ACBS application within Corporate and IB Lending Operations team. Hands on experience with Finastra Fusion Loan IQ either from an operational capacity or through an implementation/upgrade project capacity in one or more of the following areas: Loan IQ configuration, business analysis, operations processes, loan servicing, syndicated lending Proven knowledge of Corporate and IB Lending processes and procedures Proven ability to quickly learn, understand and adapt to new systems and processes Experience at dealing with stakeholders at all levels Excellent written and verbal communication skills Excellent presentation skills Desirable skills/Preferred Qualifications: Project Management / Delivery experience An understanding of the key phases of Agile and Waterfall project methodologies Knowledge of JIRA, Microsoft Project, PowerPoint, Excel Experience at dealing with stakeholders at all levels Lending /Servicing knowledge across all debt products Prior experience in loan operational support, including term loans, revolver, delayed draw term loans Experience of using Agile project management would be preferred Knowledge & experience working closely with IT, Transformation & Change area.
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Dec 07, 2025
Contractor
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
My industry-leading Client are looking for a Salesforce enthusiast to join them and play a key role in their Salesforce journey.Working alongside an awesome Product Owner who really knows his stuff, you will you will help gather and document business and user needs, ensuring that the development team has clear, concise information to deliver from.The beauty of this role is that you can come from any background - support, analysis, development or even delivery It's just essential you know Salesforce really well More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you to translate their goals into deliverables with the Dev team.This role is perfect for someone who thrives at the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes.My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in a Salesforce specialist to manage the on-going refinement of the product across their large, customer-service function.Essentially, you will act as the conduit between stakeholders and the development team. You'll have the ability to gather requirements and really get under the skin of what stakeholders need from the CRM - Understand their problems/issues, suggest how the system can help and then work with IT to get these things delivered! You'll want to learn about delivery practices and be extremely confident in your approach and a solid communicator - comfortable pushing back when needed to get things done In the right way. What I love about this company, is how the invest in their employees. You'll be given a personal progression plan from day one, with quarterly one-to-ones with your hiring manager to discuss your development and potential for growth. Learning is massively encouraged - they have their very own IT training team and a huge range of online materials in all things tech! We'd love you on-site 5 days a week in their offices just outside of Hull - Its important you are visible for face-to-face interaction with the wider team and stakeholders in the business. I am therefore want to speak to Salesforce specialists across the UK who may be open to relocation too to the Hull or surrounding areas! Salary is up to £40,000 plus bonus and awesome wider benefits working in state-of-the-art offices just outside of Hull. Call me anytime on and I'll tell you all about it. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 07, 2025
Full time
My industry-leading Client are looking for a Salesforce enthusiast to join them and play a key role in their Salesforce journey.Working alongside an awesome Product Owner who really knows his stuff, you will you will help gather and document business and user needs, ensuring that the development team has clear, concise information to deliver from.The beauty of this role is that you can come from any background - support, analysis, development or even delivery It's just essential you know Salesforce really well More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you to translate their goals into deliverables with the Dev team.This role is perfect for someone who thrives at the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes.My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in a Salesforce specialist to manage the on-going refinement of the product across their large, customer-service function.Essentially, you will act as the conduit between stakeholders and the development team. You'll have the ability to gather requirements and really get under the skin of what stakeholders need from the CRM - Understand their problems/issues, suggest how the system can help and then work with IT to get these things delivered! You'll want to learn about delivery practices and be extremely confident in your approach and a solid communicator - comfortable pushing back when needed to get things done In the right way. What I love about this company, is how the invest in their employees. You'll be given a personal progression plan from day one, with quarterly one-to-ones with your hiring manager to discuss your development and potential for growth. Learning is massively encouraged - they have their very own IT training team and a huge range of online materials in all things tech! We'd love you on-site 5 days a week in their offices just outside of Hull - Its important you are visible for face-to-face interaction with the wider team and stakeholders in the business. I am therefore want to speak to Salesforce specialists across the UK who may be open to relocation too to the Hull or surrounding areas! Salary is up to £40,000 plus bonus and awesome wider benefits working in state-of-the-art offices just outside of Hull. Call me anytime on and I'll tell you all about it. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hybrid Working, UK Wide Flexibility, Integration Architect, Technical Architect, Timetabling Experience Essential, Solution Architect, TimeEdit, Celcat, Scientia, Technical, SQL, UML, XML My leading client is looking for Integration Architect / Technical /Solution Architect to work on a Timetabling SAAS Implementation you must have previous experience of specifically working on Timetabling projects into the Higher Education space. You will be joining a project that is off and running but there is plenty to shape and integrate to ensure a successful implementation on the software into the business. Key Experience Strong experience of implementing Timetabling SAAS solutions Maintain deep architectural understanding of the enterprise systems and integration landscape within your portfolio. Represent Digital Technologies in internal and external architecture or user groups, evaluating emerging capabilities and advising on their strategic integration potential. Define and maintain short- and medium-term integration roadmaps , ensuring upgrade, modernisation, and optimisation plans for corporate applications and interfaces are aligned with wider Digital Technologies and strategy. Provide technical leadership and line management to integration specialists and support analysts. Set clear objectives, ensure architectural priorities are understood, and guide the team in delivering high-quality integration solutions. Lead the documentation and development of integration patterns, interfaces and technical designs , using appropriate modelling, tooling and architectural standards to ensure consistency and maintainability. Evaluate and deliver enhancements across the integration estate , identifying operational needs, analysing requirements, and designing changes that improve interoperability while preserving architectural integrity. Manage integration impacts related to application upgrades , reviewing new functionality, identifying integration touchpoints, and planning the deployment, testing and release of updated components across Digital Technologies and user communities. Collaborate with solution designers, business analysts and technical teams to architect end-to-end solutions that meet business needs. Provide authoritative guidance on systems, data flows and integration patterns to Ensure new solutions enhance business capability without compromising core platforms, integrations or data quality. If this sounds of interest and you are available quickly to start a new role please drop me your profile.
Dec 07, 2025
Contractor
Hybrid Working, UK Wide Flexibility, Integration Architect, Technical Architect, Timetabling Experience Essential, Solution Architect, TimeEdit, Celcat, Scientia, Technical, SQL, UML, XML My leading client is looking for Integration Architect / Technical /Solution Architect to work on a Timetabling SAAS Implementation you must have previous experience of specifically working on Timetabling projects into the Higher Education space. You will be joining a project that is off and running but there is plenty to shape and integrate to ensure a successful implementation on the software into the business. Key Experience Strong experience of implementing Timetabling SAAS solutions Maintain deep architectural understanding of the enterprise systems and integration landscape within your portfolio. Represent Digital Technologies in internal and external architecture or user groups, evaluating emerging capabilities and advising on their strategic integration potential. Define and maintain short- and medium-term integration roadmaps , ensuring upgrade, modernisation, and optimisation plans for corporate applications and interfaces are aligned with wider Digital Technologies and strategy. Provide technical leadership and line management to integration specialists and support analysts. Set clear objectives, ensure architectural priorities are understood, and guide the team in delivering high-quality integration solutions. Lead the documentation and development of integration patterns, interfaces and technical designs , using appropriate modelling, tooling and architectural standards to ensure consistency and maintainability. Evaluate and deliver enhancements across the integration estate , identifying operational needs, analysing requirements, and designing changes that improve interoperability while preserving architectural integrity. Manage integration impacts related to application upgrades , reviewing new functionality, identifying integration touchpoints, and planning the deployment, testing and release of updated components across Digital Technologies and user communities. Collaborate with solution designers, business analysts and technical teams to architect end-to-end solutions that meet business needs. Provide authoritative guidance on systems, data flows and integration patterns to Ensure new solutions enhance business capability without compromising core platforms, integrations or data quality. If this sounds of interest and you are available quickly to start a new role please drop me your profile.
Business Analyst (eDV Clearance) Remote 60,000 - 70,000 + Clearance Bonus + Yearly Bonus + Training + Progression + Company Benefits Are you a Business Analyst or similar that has active eDV clearance that wants to work for the tech worlds global leader that helped put a man on the moon? Do you want to work for an industry leader that has some of the industries most exciting and top secret projects? This business is one of the most recognisable 3 letter tech giants that has a un-paralleled training and progression, personal development funds and full access to their certification and qualifications courses which are recognised globally. On offer is a fantastic package, best in class training from industry experts and an exciting pipeline of projects to sharpen your skills. This role would suit a Business Analyst with active eDV (Enhanced Developed Vetting Security Clearance) that wants to work on the tech industries most complex and technical challenges. THE ROLE: Work from home and secure sites in your local area Work collaboratively with other team members on Business Analyst activities Demonstrate clean digestible data sets Solve complex technical challenges THE PERSON: Business Analyst experience eDV Clearance that is active Reference: BBBH21976 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.
Dec 07, 2025
Full time
Business Analyst (eDV Clearance) Remote 60,000 - 70,000 + Clearance Bonus + Yearly Bonus + Training + Progression + Company Benefits Are you a Business Analyst or similar that has active eDV clearance that wants to work for the tech worlds global leader that helped put a man on the moon? Do you want to work for an industry leader that has some of the industries most exciting and top secret projects? This business is one of the most recognisable 3 letter tech giants that has a un-paralleled training and progression, personal development funds and full access to their certification and qualifications courses which are recognised globally. On offer is a fantastic package, best in class training from industry experts and an exciting pipeline of projects to sharpen your skills. This role would suit a Business Analyst with active eDV (Enhanced Developed Vetting Security Clearance) that wants to work on the tech industries most complex and technical challenges. THE ROLE: Work from home and secure sites in your local area Work collaboratively with other team members on Business Analyst activities Demonstrate clean digestible data sets Solve complex technical challenges THE PERSON: Business Analyst experience eDV Clearance that is active Reference: BBBH21976 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.
Applications Manager South Coast 50,000 Per Annum + Benefits We're looking for an experienced Applications Manager to lead the management and continuous improvement of core business applications. This hands-on leadership role combines technical expertise with team development, ensuring applications remain secure, reliable, and aligned with evolving business needs. You'll lead a team of Application Support Analysts and work with stakeholders and suppliers to deliver excellent support, seamless change, and ongoing optimisation across the application estate. Key Responsibilities Manage the full lifecycle of business applications. Oversee 2nd & 3rd line support, upgrades, fixes, and enhancements. Drive proactive problem management and continuous improvement. Lead, coach, and develop a high-performing support team. Build strong relationships with stakeholders and suppliers. Ensure compliance, resilience, and effective documentation. What You'll Bring Strong background in application support and service delivery. Experience leading technical or multidisciplinary teams. Understanding of ITIL principles. Knowledge of SQL, Oracle, integrations, or cloud technologies (desirable). Excellent communication skills and a collaborative approach. Please apply to discuss further.
Dec 07, 2025
Full time
Applications Manager South Coast 50,000 Per Annum + Benefits We're looking for an experienced Applications Manager to lead the management and continuous improvement of core business applications. This hands-on leadership role combines technical expertise with team development, ensuring applications remain secure, reliable, and aligned with evolving business needs. You'll lead a team of Application Support Analysts and work with stakeholders and suppliers to deliver excellent support, seamless change, and ongoing optimisation across the application estate. Key Responsibilities Manage the full lifecycle of business applications. Oversee 2nd & 3rd line support, upgrades, fixes, and enhancements. Drive proactive problem management and continuous improvement. Lead, coach, and develop a high-performing support team. Build strong relationships with stakeholders and suppliers. Ensure compliance, resilience, and effective documentation. What You'll Bring Strong background in application support and service delivery. Experience leading technical or multidisciplinary teams. Understanding of ITIL principles. Knowledge of SQL, Oracle, integrations, or cloud technologies (desirable). Excellent communication skills and a collaborative approach. Please apply to discuss further.
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Dec 07, 2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Do you want join the UK's largest and fastest growing Technology Solutions Provider? Do you love FinOps and want to join a hugely successful, incredible team? Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you want to make change happen by joining a team that never stands still? As a Cloud Intelligence Analyst, you will be expected to proactively support clients within the Cloud Intelligence Service (CIS) to analyse, optimise and manage their Cloud estate. As Cloud Intelligence Analyst, you'll be responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments Providing ad hoc support to all clients. Resolve all service requests that are logged by CIS clients What we need from you Ideally, you will have knowledge of Cloud Infrastructure and terminology Knowledge of AWS and Azure technology You will also be expected to have, or work towards the CloudHealth vendor certification Previous experience either in presenting or hold excellent communication skills Confident using Microsoft applications such as Excel, Word, PowerPoint etc Industry certifications in AWS and/or Azure We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Do you want join the UK's largest and fastest growing Technology Solutions Provider? Do you love FinOps and want to join a hugely successful, incredible team? Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you want to make change happen by joining a team that never stands still? As a Cloud Intelligence Analyst, you will be expected to proactively support clients within the Cloud Intelligence Service (CIS) to analyse, optimise and manage their Cloud estate. As Cloud Intelligence Analyst, you'll be responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments Providing ad hoc support to all clients. Resolve all service requests that are logged by CIS clients What we need from you Ideally, you will have knowledge of Cloud Infrastructure and terminology Knowledge of AWS and Azure technology You will also be expected to have, or work towards the CloudHealth vendor certification Previous experience either in presenting or hold excellent communication skills Confident using Microsoft applications such as Excel, Word, PowerPoint etc Industry certifications in AWS and/or Azure We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Do you want join the UK's largest and fastest growing Technology Solutions Provider? Do you love FinOps and want to join a hugely successful, incredible team? Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you want to make change happen by joining a team that never stands still? As a Cloud Intelligence Analyst, you will be expected to proactively support clients within the Cloud Intelligence Service (CIS) to analyse, optimise and manage their Cloud estate. As Cloud Intelligence Analyst, you'll be responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments Providing ad hoc support to all clients. Resolve all service requests that are logged by CIS clients What we need from you Ideally, you will have knowledge of Cloud Infrastructure and terminology Knowledge of AWS and Azure technology You will also be expected to have, or work towards the CloudHealth vendor certification Previous experience either in presenting or hold excellent communication skills Confident using Microsoft applications such as Excel, Word, PowerPoint etc Industry certifications in AWS and/or Azure We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Do you want join the UK's largest and fastest growing Technology Solutions Provider? Do you love FinOps and want to join a hugely successful, incredible team? Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you want to make change happen by joining a team that never stands still? As a Cloud Intelligence Analyst, you will be expected to proactively support clients within the Cloud Intelligence Service (CIS) to analyse, optimise and manage their Cloud estate. As Cloud Intelligence Analyst, you'll be responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments Providing ad hoc support to all clients. Resolve all service requests that are logged by CIS clients What we need from you Ideally, you will have knowledge of Cloud Infrastructure and terminology Knowledge of AWS and Azure technology You will also be expected to have, or work towards the CloudHealth vendor certification Previous experience either in presenting or hold excellent communication skills Confident using Microsoft applications such as Excel, Word, PowerPoint etc Industry certifications in AWS and/or Azure We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
Dec 07, 2025
Full time
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
OT Cyber Security Specialist (SC Cleared) Contract: 12 months Location: 2 days per week onsite (London or Capenhurst) Industry: Industrial / Utilities / Nuclear Clearance: Must hold active SC clearance Start: ASAP/Jan Rate - £(Apply online only)/day inside IR35 Purpose of the Role The OT Cyber Security Specialist will support the design, development, integration, and delivery of OT security controls as part of a wider OT Cyber Security Enhancement Programme. The role reports to the Head of OT Cyber Security & Cyber Assurance, with matrix reporting to the OT Security Programme Manager, and sits within the Group Information Security Department. The successful candidate must be experienced in developing OT cyber security procedures, maintaining and embedding Cyber Security Management Systems (CSMS), creating technical documentation, and delivering training and awareness activities. Key Accountabilities 1. Programme Support and Delivery Develop and update site management system procedures to align with OT Cyber Security Standards. Amend existing procedures based on OT security review findings, embedding improvements in the global CSMS. Collaborate with site Information Security Managers to integrate changes and support risk assessment refreshes. Coordinate and prioritise risk treatment activities in line with updated procedures. Support the OT Security Programme Manager in delivering control uplifts, including documentation updates. Performance Indicators Increased alignment of OT security strategy with programme objectives. Adoption and integration of policies, standards, and procedures across sites. Reduction in identified OT security risks. Clear documentation of technical and business requirements for risk mitigation. 2. Gap Analysis & Risk Assessment Lead gap assessments against the OT cyber security standard and global OT risk framework. Define risk mitigation requirements in collaboration with engineering, local security, and technical teams. Work with engineering, design authority, IT, site ISMs, and maintenance teams to embed security controls in the project lifecycle. Support assurance reviews for new and existing projects to confirm compliance with reference architectures and security standards. Liaise with project teams and vendors to ensure risk considerations are embedded from design to deployment. Performance Indicators Percentage of projects evaluated and approved on time. Successful incorporation of Security by Design principles. Time to resolve deviations from standards. Volume of compliance assessments conducted annually. 3. Security Awareness & Training Develop and support the delivery of a global OT security awareness campaign. Prepare and deliver tailored training materials to stakeholders across the OT governance structure. Work with marketing/communications to coordinate the rollout of security awareness materials. Performance Indicators Effective design and delivery of the awareness programme. Number of training sessions delivered to OT security stakeholders. 4. Business Engagement & Communications Prepare and communicate assessment results, recommendations, guidance, and industry trends to operational and tactical stakeholders. Support KPI reporting and contribution of security performance metrics to leadership. Performance Indicators Quality and relevance of stakeholder feedback. Timely delivery of KPI and programme reports. Job Requirements Vocational Qualifications (Preferred) Bachelor s or Master s degree in Automation, Robotics, Cyber Security, Computer Science, or related discipline. Relevant OT/IT cyber security certifications such as: ISA/IEC 62443 Series CISSP / CISM / CISA CEH GICSP CSSA Behavioural Competencies Strong collaboration and teamwork. Commitment to continuous improvement. Accountability and empowerment. Transparency, respect, and inclusivity. Strong focus on safety and integrity. Long-term, strategic thinking. Professional Skills Excellent written and verbal communication skills, able to tailor to technical and non-technical audiences. Proven experience delivering high-quality work independently or within cross-disciplinary teams. Strong stakeholder management and relationship-building skills. Effective problem-solving and collaboration capabilities. Technical Skills Required: Minimum 3+ years OT Security experience within programme design/delivery or security engineering. Strong experience in procedural writing and documentation creation. Experience developing and maintaining Cyber Security Management Systems (CSMS). Proven application of security standards and best practices including NIST CSF, ISO 27001, IEC 62443, and NIS regulations. Strong understanding of OT systems, networks, architecture, protocols, and vulnerabilities. Experience in: Developing OT security procedures and processes. End-to-end risk assessment, management, and treatment. Conducting compliance assessments and assurance reviews. Translating business needs into technical specifications. Delivering training and awareness activities to promote a strong cyber security culture. Additional Requirements Must hold current SC clearance (essential). Must be able to work onsite 2 days per week in London or Capenhurst. Experience working in industrial, utilities, or nuclear environments is strongly preferred.
Dec 06, 2025
Contractor
OT Cyber Security Specialist (SC Cleared) Contract: 12 months Location: 2 days per week onsite (London or Capenhurst) Industry: Industrial / Utilities / Nuclear Clearance: Must hold active SC clearance Start: ASAP/Jan Rate - £(Apply online only)/day inside IR35 Purpose of the Role The OT Cyber Security Specialist will support the design, development, integration, and delivery of OT security controls as part of a wider OT Cyber Security Enhancement Programme. The role reports to the Head of OT Cyber Security & Cyber Assurance, with matrix reporting to the OT Security Programme Manager, and sits within the Group Information Security Department. The successful candidate must be experienced in developing OT cyber security procedures, maintaining and embedding Cyber Security Management Systems (CSMS), creating technical documentation, and delivering training and awareness activities. Key Accountabilities 1. Programme Support and Delivery Develop and update site management system procedures to align with OT Cyber Security Standards. Amend existing procedures based on OT security review findings, embedding improvements in the global CSMS. Collaborate with site Information Security Managers to integrate changes and support risk assessment refreshes. Coordinate and prioritise risk treatment activities in line with updated procedures. Support the OT Security Programme Manager in delivering control uplifts, including documentation updates. Performance Indicators Increased alignment of OT security strategy with programme objectives. Adoption and integration of policies, standards, and procedures across sites. Reduction in identified OT security risks. Clear documentation of technical and business requirements for risk mitigation. 2. Gap Analysis & Risk Assessment Lead gap assessments against the OT cyber security standard and global OT risk framework. Define risk mitigation requirements in collaboration with engineering, local security, and technical teams. Work with engineering, design authority, IT, site ISMs, and maintenance teams to embed security controls in the project lifecycle. Support assurance reviews for new and existing projects to confirm compliance with reference architectures and security standards. Liaise with project teams and vendors to ensure risk considerations are embedded from design to deployment. Performance Indicators Percentage of projects evaluated and approved on time. Successful incorporation of Security by Design principles. Time to resolve deviations from standards. Volume of compliance assessments conducted annually. 3. Security Awareness & Training Develop and support the delivery of a global OT security awareness campaign. Prepare and deliver tailored training materials to stakeholders across the OT governance structure. Work with marketing/communications to coordinate the rollout of security awareness materials. Performance Indicators Effective design and delivery of the awareness programme. Number of training sessions delivered to OT security stakeholders. 4. Business Engagement & Communications Prepare and communicate assessment results, recommendations, guidance, and industry trends to operational and tactical stakeholders. Support KPI reporting and contribution of security performance metrics to leadership. Performance Indicators Quality and relevance of stakeholder feedback. Timely delivery of KPI and programme reports. Job Requirements Vocational Qualifications (Preferred) Bachelor s or Master s degree in Automation, Robotics, Cyber Security, Computer Science, or related discipline. Relevant OT/IT cyber security certifications such as: ISA/IEC 62443 Series CISSP / CISM / CISA CEH GICSP CSSA Behavioural Competencies Strong collaboration and teamwork. Commitment to continuous improvement. Accountability and empowerment. Transparency, respect, and inclusivity. Strong focus on safety and integrity. Long-term, strategic thinking. Professional Skills Excellent written and verbal communication skills, able to tailor to technical and non-technical audiences. Proven experience delivering high-quality work independently or within cross-disciplinary teams. Strong stakeholder management and relationship-building skills. Effective problem-solving and collaboration capabilities. Technical Skills Required: Minimum 3+ years OT Security experience within programme design/delivery or security engineering. Strong experience in procedural writing and documentation creation. Experience developing and maintaining Cyber Security Management Systems (CSMS). Proven application of security standards and best practices including NIST CSF, ISO 27001, IEC 62443, and NIS regulations. Strong understanding of OT systems, networks, architecture, protocols, and vulnerabilities. Experience in: Developing OT security procedures and processes. End-to-end risk assessment, management, and treatment. Conducting compliance assessments and assurance reviews. Translating business needs into technical specifications. Delivering training and awareness activities to promote a strong cyber security culture. Additional Requirements Must hold current SC clearance (essential). Must be able to work onsite 2 days per week in London or Capenhurst. Experience working in industrial, utilities, or nuclear environments is strongly preferred.
ICT Senior Analyst Salary: £40,174 £43,236 per annum (up to £44,472 for exceptional performance once in post) Contract: Permanent, 37 hours per week Location: Lyndhurst Working pattern: Hybrid (50 percent office, 50 percent home working after training) The ICT and Transformation teams are embarking on an ambitious programme of digital change, and we are now seeking an experienced ICT Senior Analyst to join us. You will play a central role in delivering new digital systems, improving integrations across platforms, and supporting modern, efficient ways of working throughout the organisation. The ICT Senior Analyst will be working closely with our ICT and Transformation teams to deliver this exciting programme of change, including implementing new digital systems and enabling modern ways of working. The role is hybrid-based, with at least two days per week on-site at our head office, or more where project needs require it. Specific experience is advantageous in digital transformation projects, integrations between digital systems, Customer Relationship Management systems, data management, and working with or alongside the public sector. The start date for this role is immediate, if possible. As an ICT Senior Analyst, you will play a key role in delivering smarter, more efficient services by: Leading the support, development, and enhancement of key applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively improve systems and respond to technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex 2nd and 3rd line support issues Working closely with stakeholders to understand and meet their IT needs Keeping documentation up to date and staying ahead of industry trends We re looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting both cloud-based and on-premise applications Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL queries A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Dec 06, 2025
Contractor
ICT Senior Analyst Salary: £40,174 £43,236 per annum (up to £44,472 for exceptional performance once in post) Contract: Permanent, 37 hours per week Location: Lyndhurst Working pattern: Hybrid (50 percent office, 50 percent home working after training) The ICT and Transformation teams are embarking on an ambitious programme of digital change, and we are now seeking an experienced ICT Senior Analyst to join us. You will play a central role in delivering new digital systems, improving integrations across platforms, and supporting modern, efficient ways of working throughout the organisation. The ICT Senior Analyst will be working closely with our ICT and Transformation teams to deliver this exciting programme of change, including implementing new digital systems and enabling modern ways of working. The role is hybrid-based, with at least two days per week on-site at our head office, or more where project needs require it. Specific experience is advantageous in digital transformation projects, integrations between digital systems, Customer Relationship Management systems, data management, and working with or alongside the public sector. The start date for this role is immediate, if possible. As an ICT Senior Analyst, you will play a key role in delivering smarter, more efficient services by: Leading the support, development, and enhancement of key applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively improve systems and respond to technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex 2nd and 3rd line support issues Working closely with stakeholders to understand and meet their IT needs Keeping documentation up to date and staying ahead of industry trends We re looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting both cloud-based and on-premise applications Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL queries A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
