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operations director
Hays
Head of Finance & Operations
Hays
Head of Finance & Operations - International Consumer Goods - London Your new company Join the UK subsidiary of a high-growth, Italian group specialising in the design and manufacture of innovative consumer products. With a strong presence across Europe and a reputation for quality, the company combines Italian design with cutting-edge technology to deliver products that enhance everyday life. The UK plays a strategic part in the group's international operations, offering a dynamic and collaborative environment with close ties to the parent company. Your new role As Finance & Operations Director, you will lead the financial, administrative, and operational functions of the UK subsidiary. Reporting directly to the UK General Manager and working closely with the Italian parent company, you'll be critical in aligning local operations with group strategy, delivering compliance, and driving business performance. Key Responsibilities: Lead budgeting, forecasting, and financial analysis to support strategic decisions. Oversee accounting, HR, logistics, and cash flow management. Ensure compliance with UK regulations and group policies. Prepare statutory accounts and group reporting packages. Manage relationships with auditors, suppliers, and internal stakeholders. Coordinate with outsourced logistics partners and ensure ERP data accuracy. Drive operational efficiency and process improvements. Build and lead a high-performing finance and operations team. What you'll need to succeed Fluent in Italian and English.Strong experience in accounting, finance, and operations within consumer goods and/or international environment.Knowledge of UK accounting standards and tax regulations.Hands-on leadership style and results-driven. Experience with ERP systems and process optimisation. What you'll get in return Strategic leadership role with international exposure.Opportunity to shape operations and influence business outcomes.Collaborative, growth-oriented environment.Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 11, 2025
Seasonal
Head of Finance & Operations - International Consumer Goods - London Your new company Join the UK subsidiary of a high-growth, Italian group specialising in the design and manufacture of innovative consumer products. With a strong presence across Europe and a reputation for quality, the company combines Italian design with cutting-edge technology to deliver products that enhance everyday life. The UK plays a strategic part in the group's international operations, offering a dynamic and collaborative environment with close ties to the parent company. Your new role As Finance & Operations Director, you will lead the financial, administrative, and operational functions of the UK subsidiary. Reporting directly to the UK General Manager and working closely with the Italian parent company, you'll be critical in aligning local operations with group strategy, delivering compliance, and driving business performance. Key Responsibilities: Lead budgeting, forecasting, and financial analysis to support strategic decisions. Oversee accounting, HR, logistics, and cash flow management. Ensure compliance with UK regulations and group policies. Prepare statutory accounts and group reporting packages. Manage relationships with auditors, suppliers, and internal stakeholders. Coordinate with outsourced logistics partners and ensure ERP data accuracy. Drive operational efficiency and process improvements. Build and lead a high-performing finance and operations team. What you'll need to succeed Fluent in Italian and English.Strong experience in accounting, finance, and operations within consumer goods and/or international environment.Knowledge of UK accounting standards and tax regulations.Hands-on leadership style and results-driven. Experience with ERP systems and process optimisation. What you'll get in return Strategic leadership role with international exposure.Opportunity to shape operations and influence business outcomes.Collaborative, growth-oriented environment.Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Xact Placements Ltd
2nd Line Support Engineer
Xact Placements Ltd Merton, London
Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time / Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is a client-facing role where you ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams, Exchange Online, and OneDrive. Manage and respond to compromised account incidents, including investigation and remediation. Support the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA). Collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Use PowerShell to automate tasks, run diagnostics, and manage environments efficiently. Liaise with clients and stakeholders, translating technical issues into clear, business-friendly language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies. Networking experience, particularly with firewalls, VPNs, and DNS/DHCP configurations. Proficient with PowerShell scripting for task automation and system management. Strong communication skills and experience interacting with business stakeholders. Ability to work both independently and as part of a team in a fast-paced environment. Desirable: Microsoft certifications (e.g., MS-700, AZ-104, or Security-related). Experience with endpoint management tools like Intune. Exposure to broader business operations and understanding of how IT impacts business performance. Benefits: Competitive salary and performance-based bonuses Training & certification opportunities Pension scheme and holiday package Collaborative, friendly team environment
Nov 11, 2025
Full time
Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time / Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is a client-facing role where you ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams, Exchange Online, and OneDrive. Manage and respond to compromised account incidents, including investigation and remediation. Support the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA). Collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Use PowerShell to automate tasks, run diagnostics, and manage environments efficiently. Liaise with clients and stakeholders, translating technical issues into clear, business-friendly language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies. Networking experience, particularly with firewalls, VPNs, and DNS/DHCP configurations. Proficient with PowerShell scripting for task automation and system management. Strong communication skills and experience interacting with business stakeholders. Ability to work both independently and as part of a team in a fast-paced environment. Desirable: Microsoft certifications (e.g., MS-700, AZ-104, or Security-related). Experience with endpoint management tools like Intune. Exposure to broader business operations and understanding of how IT impacts business performance. Benefits: Competitive salary and performance-based bonuses Training & certification opportunities Pension scheme and holiday package Collaborative, friendly team environment
Busy Bees
Assistant Nursery Manager
Busy Bees Shiremoor, Tyne And Wear
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Our beautiful Newcastle Upon Tyne 110 place nursery has an Ofsted rating of Good, has a large team with many longstanding staff members who are passionate about providing an exciting and engaging learning environment for all children from babies to pre-school. We have a large outdoor area. Based in Cobalt Business Park near Silverlink Retail Park, we are close to bus and metro links, as well as having free onsite parking. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Nov 11, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Our beautiful Newcastle Upon Tyne 110 place nursery has an Ofsted rating of Good, has a large team with many longstanding staff members who are passionate about providing an exciting and engaging learning environment for all children from babies to pre-school. We have a large outdoor area. Based in Cobalt Business Park near Silverlink Retail Park, we are close to bus and metro links, as well as having free onsite parking. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Head Of Operational Excellence
Pilgrims Europe Uxbridge, Middlesex
Head of Operational Excellence Location : Uxbridge Reports to : Operational Excellence Director To support the Operational Excellence & Continuous Improvement Director, drive and coordinate the implementation of the Pilgrims Europe Operational Excellence Model, ensuring the management method is embedded in all operations click apply for full job details
Nov 11, 2025
Full time
Head of Operational Excellence Location : Uxbridge Reports to : Operational Excellence Director To support the Operational Excellence & Continuous Improvement Director, drive and coordinate the implementation of the Pilgrims Europe Operational Excellence Model, ensuring the management method is embedded in all operations click apply for full job details
VIQU IT
Service Desk Analyst
VIQU IT Bearwood, Herefordshire
Entry Level IT Systems Administrator Bournemouth Permanent up to £35,000 VIQU have partnered with a multi-site, well-known organisation to hire an Entry Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal step for someone early in their IT career who wants to gain hands-on experience in a big enterprise environment and learn how identity and access management works at scale. The Role You ll be part of the team that keeps accounts and access running smoothly setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft 365, and Entra ID (Azure AD) . It s a structured, process-led role , perfect for someone who s organised, detail-focused, and enjoys seeing things done properly. Key Responsibilities of the Entry Level IT Systems Admininistrator Process starter, mover, and leaver (JML) requests accurately and on time Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365 Manage group memberships and permissions following company policies Update and close tickets in the ITSM tool, keeping records clear and consistent Support the team with security controls such as MFA and SSO Follow standard processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6 12 months experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a large organisation or supporting multiple sites preferred Eagerness to learn and grow within an enterprise IT environment Why Apply? This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. You ll work closely with experienced engineers, develop real-world technical skills, and gain experience that can lead to broader roles in IT operations or security over time. of the Entry Level IT Systems Admininistrator Bournemouth Permanent up to £35,000 Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Nov 11, 2025
Full time
Entry Level IT Systems Administrator Bournemouth Permanent up to £35,000 VIQU have partnered with a multi-site, well-known organisation to hire an Entry Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal step for someone early in their IT career who wants to gain hands-on experience in a big enterprise environment and learn how identity and access management works at scale. The Role You ll be part of the team that keeps accounts and access running smoothly setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft 365, and Entra ID (Azure AD) . It s a structured, process-led role , perfect for someone who s organised, detail-focused, and enjoys seeing things done properly. Key Responsibilities of the Entry Level IT Systems Admininistrator Process starter, mover, and leaver (JML) requests accurately and on time Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365 Manage group memberships and permissions following company policies Update and close tickets in the ITSM tool, keeping records clear and consistent Support the team with security controls such as MFA and SSO Follow standard processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6 12 months experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a large organisation or supporting multiple sites preferred Eagerness to learn and grow within an enterprise IT environment Why Apply? This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. You ll work closely with experienced engineers, develop real-world technical skills, and gain experience that can lead to broader roles in IT operations or security over time. of the Entry Level IT Systems Admininistrator Bournemouth Permanent up to £35,000 Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Busy Bees
Assistant Nursery Manager
Busy Bees Camden, London
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees West Hampstead Fortune Green, rated Good by Ofsted, accommodates 40 children and features multiple spacious rooms, each dedicated to a specific age group. This design allows children to develop at their own pace alongside peers at a similar stage, fostering friendships throughout their nursery experience. Conveniently located just a 5-minute bus ride or a 15-minute walk from West Hampstead station (Jubilee, Overground, Thameslink) and right next to Fortune Green Park, our nursery offers easy access for families. We provide complimentary lunches for our children, and our bright, airy rooms are filled with endless opportunities for exploration based on individual interests, blending a Montessori approach with a variety of educational toys, role play equipment, and activity corners. Whether your child enjoys reading, engaging in sensory play, or learning about animals, there is always something to keep them busy and engaged. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Nov 11, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees West Hampstead Fortune Green, rated Good by Ofsted, accommodates 40 children and features multiple spacious rooms, each dedicated to a specific age group. This design allows children to develop at their own pace alongside peers at a similar stage, fostering friendships throughout their nursery experience. Conveniently located just a 5-minute bus ride or a 15-minute walk from West Hampstead station (Jubilee, Overground, Thameslink) and right next to Fortune Green Park, our nursery offers easy access for families. We provide complimentary lunches for our children, and our bright, airy rooms are filled with endless opportunities for exploration based on individual interests, blending a Montessori approach with a variety of educational toys, role play equipment, and activity corners. Whether your child enjoys reading, engaging in sensory play, or learning about animals, there is always something to keep them busy and engaged. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Michael Page
Supply Chain Director
Michael Page City, London
The Supply Chain Director will oversee procurement and supply chain operations within the not-for-profit sector, ensuring cost efficiency and operational excellence. This role is based in London or Manchester and requires strategic leadership and expertise in supply chain management. Client Details This Housing organisation operates within the not-for-profit sector and is well-regarded for its commitment to delivering impactful services. As a large organisation, it offers a structured and professional environment dedicated to meeting its mission-driven objectives. Description Develop and implement procurement and supply chain strategies to align with organisational housing goals. Lead a team to deliver cost-effective and efficient supply chain solutions. Oversee supplier relationships to ensure quality, value, and compliance with policies. Collaborate with internal departments to streamline procurement processes. Monitor market trends to identify opportunities for cost savings and innovation. Ensure adherence to regulatory and ethical standards in all supply chain activities. Prepare and manage budgets related to procurement and supply chain functions. Report on key performance metrics to senior leadership and stakeholders. Profile A successful Supply Chain Director should have: A degree or professional qualification in supply chain management, procurement, or a related field. Proven experience in leading supply chain and procurement teams in a complex organisation. Strong knowledge of procurement principles, supply chain optimisation, and contract management. Excellent communication and negotiation skills to engage with internal and external stakeholders. A strategic mindset with the ability to analyse data and implement actionable solutions. Familiarity with compliance and governance requirements in the not-for-profit sector. Job Offer A competitive salary in the range of 91,500 (Manchester) or 106,000 (London) to 116,600 per annum. Performance-based bonus and other benefits. Generous holiday allowance to support work-life balance. Opportunities to make a tangible impact in the not-for-profit sector. Professional development and career progression within a large organisation. If you are ready to take on this rewarding challenge as a Supply Chain Director in London or Manchester, we encourage you to apply today!
Nov 11, 2025
Full time
The Supply Chain Director will oversee procurement and supply chain operations within the not-for-profit sector, ensuring cost efficiency and operational excellence. This role is based in London or Manchester and requires strategic leadership and expertise in supply chain management. Client Details This Housing organisation operates within the not-for-profit sector and is well-regarded for its commitment to delivering impactful services. As a large organisation, it offers a structured and professional environment dedicated to meeting its mission-driven objectives. Description Develop and implement procurement and supply chain strategies to align with organisational housing goals. Lead a team to deliver cost-effective and efficient supply chain solutions. Oversee supplier relationships to ensure quality, value, and compliance with policies. Collaborate with internal departments to streamline procurement processes. Monitor market trends to identify opportunities for cost savings and innovation. Ensure adherence to regulatory and ethical standards in all supply chain activities. Prepare and manage budgets related to procurement and supply chain functions. Report on key performance metrics to senior leadership and stakeholders. Profile A successful Supply Chain Director should have: A degree or professional qualification in supply chain management, procurement, or a related field. Proven experience in leading supply chain and procurement teams in a complex organisation. Strong knowledge of procurement principles, supply chain optimisation, and contract management. Excellent communication and negotiation skills to engage with internal and external stakeholders. A strategic mindset with the ability to analyse data and implement actionable solutions. Familiarity with compliance and governance requirements in the not-for-profit sector. Job Offer A competitive salary in the range of 91,500 (Manchester) or 106,000 (London) to 116,600 per annum. Performance-based bonus and other benefits. Generous holiday allowance to support work-life balance. Opportunities to make a tangible impact in the not-for-profit sector. Professional development and career progression within a large organisation. If you are ready to take on this rewarding challenge as a Supply Chain Director in London or Manchester, we encourage you to apply today!
Project Specialist
Just Farm Bourton-on-the-water, Gloucestershire
Project Specialist Leading the delivery of Ambitious Agri-Environment Agreements Just Farm has an immediate vacancy in our Office team. We are looking for empathetic, analytical individuals who are passionate about helping Farmers and Landowners to deliver the latest and most appropriate Environmental funding schemes. This position has the opportunity to develop into a senior role. We are a fast-growing business based in the heart of the Cotswolds. At Just Farm we are challenging the status quo, striving to serve client's best needs and become the go to service provider for all Farm and Environmental Performance. As a team we are quietly confident, efficient, accurate and excellent communicators, helping clients maximise their potential. Responsibilities Develop a leading knowledge of the core DEFRA annual payment schemes including Higher Tier Stewardship and Sustainable Farming Incentive Schemes. Plan and work to achieve targets through the delivery of multi faceted projects; enabling the submission of Applications and Claims, leveraging tools such as Client Relationship and Project Management systems. Collaborate with Client Managers and Directors to build strong and lasting relationships with clients by demonstrating a highly organised approach to Project Management through timely communication, attention to detail and problem solving. Develop the role and service using initiative and by supporting the Operations Manager; refining and, where appropriate, proposing improvements to internal processes for operational excellence. Grow existing business relationships by fully communicating Just Farm values and service to stakeholders, including external suppliers, and building excellent feedback. Requirements Degree level education: showcasing the ability to become a subject matter expert and present complex concepts. Proactive Team Player: Demonstrating the ability to work in a tight knit team, championing colleagues and driving towards a shared goal. Operate in a results driven, outcome focused environment: Owning a target and controlling the outcome, for both workload and personal objectives. Great Communication Skills: Effective communication skills are essential, both in terms of listening and understanding the client's ambition, but also the ability to influence decisions and present value propositions. Passionate about the Countryside: working with Farmers and Landowners building an understanding of what drives this essential industry. No specific industry experience is necessary, however previous experience gained in delivering and managing projects will be highly beneficial. This is a full-time position. The successful Candidate will work from our office near Bourton on the Water, Gloucestershire and be required to live within 40 minutes driving time. Package Excellent salary and structured KPI bonus package, to reflect experience. Regular access to our business mentor and leadership coach. If your experience meets our criteria and you are looking to join a great team and grow your career, please apply within. Applications In strictest confidence, with CV and covering letter, to; Edward Earnshaw, Managing Director (References may be contacted, only after first interview) Closing date: 27th November 2025 You can also apply for this role by clicking the Apply Button.
Nov 11, 2025
Full time
Project Specialist Leading the delivery of Ambitious Agri-Environment Agreements Just Farm has an immediate vacancy in our Office team. We are looking for empathetic, analytical individuals who are passionate about helping Farmers and Landowners to deliver the latest and most appropriate Environmental funding schemes. This position has the opportunity to develop into a senior role. We are a fast-growing business based in the heart of the Cotswolds. At Just Farm we are challenging the status quo, striving to serve client's best needs and become the go to service provider for all Farm and Environmental Performance. As a team we are quietly confident, efficient, accurate and excellent communicators, helping clients maximise their potential. Responsibilities Develop a leading knowledge of the core DEFRA annual payment schemes including Higher Tier Stewardship and Sustainable Farming Incentive Schemes. Plan and work to achieve targets through the delivery of multi faceted projects; enabling the submission of Applications and Claims, leveraging tools such as Client Relationship and Project Management systems. Collaborate with Client Managers and Directors to build strong and lasting relationships with clients by demonstrating a highly organised approach to Project Management through timely communication, attention to detail and problem solving. Develop the role and service using initiative and by supporting the Operations Manager; refining and, where appropriate, proposing improvements to internal processes for operational excellence. Grow existing business relationships by fully communicating Just Farm values and service to stakeholders, including external suppliers, and building excellent feedback. Requirements Degree level education: showcasing the ability to become a subject matter expert and present complex concepts. Proactive Team Player: Demonstrating the ability to work in a tight knit team, championing colleagues and driving towards a shared goal. Operate in a results driven, outcome focused environment: Owning a target and controlling the outcome, for both workload and personal objectives. Great Communication Skills: Effective communication skills are essential, both in terms of listening and understanding the client's ambition, but also the ability to influence decisions and present value propositions. Passionate about the Countryside: working with Farmers and Landowners building an understanding of what drives this essential industry. No specific industry experience is necessary, however previous experience gained in delivering and managing projects will be highly beneficial. This is a full-time position. The successful Candidate will work from our office near Bourton on the Water, Gloucestershire and be required to live within 40 minutes driving time. Package Excellent salary and structured KPI bonus package, to reflect experience. Regular access to our business mentor and leadership coach. If your experience meets our criteria and you are looking to join a great team and grow your career, please apply within. Applications In strictest confidence, with CV and covering letter, to; Edward Earnshaw, Managing Director (References may be contacted, only after first interview) Closing date: 27th November 2025 You can also apply for this role by clicking the Apply Button.
Office Angels
HR Administrator
Office Angels Merton, London
Join our clients team as an HR Administrator! Based: Wimbledon Salary 30,000/100% Office Based Are you ready to take your HR career to the next level? Our client, a dynamic organisation, is seeking a dedicated and enthusiastic HR Administrator to provide vital administrative support to their HR team and the Director of HR. If you thrive in a fast-paced environment and are passionate about people, this is the perfect opportunity for you! What You'll Do: As an HR Administrator, you will play a key role in ensuring smooth HR operations, including: Managing the new joiner process: preparing offer letters, requesting references, and arranging pre-employment medical screenings. Setting up electronic HR files and maintaining accurate documentation for all new joiners. Preparing annual salary increase and bonus award letters. Handling benefit scheme renewals and distributing company policies. Responding to public inquiries and speculative job applications promptly and accurately. Maintaining electronic HR records for current and former employees. Supporting pension administration and queries related to membership changes. Acting as Secretary to the Information and Consultation Committee, including preparing agendas and minutes. Assisting with maternity letters and liaising with the payroll team. Keeping departmental holiday and sickness records up to date. What We're Looking For: To excel in this role, you should have: A professional demeanor and the ability to handle confidential information with discretion. Excellent written and verbal communication skills. A patient and persistent approach to problem-solving. Strong attention to detail and the ability to work under pressure. Proficiency in MS Word, Excel, and Outlook. A proactive attitude and the ability to multitask effectively. Why Join Us? Our client values their employees and offers a comprehensive benefits package, including: 26 days holiday plus Bank Holidays - because work-life balance is essential! Enhanced pension scheme - investing in your future. BUPA membership - ensuring you and your family stay healthy. Company sick pay - we care for our team members. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 11, 2025
Full time
Join our clients team as an HR Administrator! Based: Wimbledon Salary 30,000/100% Office Based Are you ready to take your HR career to the next level? Our client, a dynamic organisation, is seeking a dedicated and enthusiastic HR Administrator to provide vital administrative support to their HR team and the Director of HR. If you thrive in a fast-paced environment and are passionate about people, this is the perfect opportunity for you! What You'll Do: As an HR Administrator, you will play a key role in ensuring smooth HR operations, including: Managing the new joiner process: preparing offer letters, requesting references, and arranging pre-employment medical screenings. Setting up electronic HR files and maintaining accurate documentation for all new joiners. Preparing annual salary increase and bonus award letters. Handling benefit scheme renewals and distributing company policies. Responding to public inquiries and speculative job applications promptly and accurately. Maintaining electronic HR records for current and former employees. Supporting pension administration and queries related to membership changes. Acting as Secretary to the Information and Consultation Committee, including preparing agendas and minutes. Assisting with maternity letters and liaising with the payroll team. Keeping departmental holiday and sickness records up to date. What We're Looking For: To excel in this role, you should have: A professional demeanor and the ability to handle confidential information with discretion. Excellent written and verbal communication skills. A patient and persistent approach to problem-solving. Strong attention to detail and the ability to work under pressure. Proficiency in MS Word, Excel, and Outlook. A proactive attitude and the ability to multitask effectively. Why Join Us? Our client values their employees and offers a comprehensive benefits package, including: 26 days holiday plus Bank Holidays - because work-life balance is essential! Enhanced pension scheme - investing in your future. BUPA membership - ensuring you and your family stay healthy. Company sick pay - we care for our team members. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Portfolio HR & Reward
Human Resources Business Partner
Portfolio HR & Reward City, Manchester
HR Business Partner Location: Manchester (Hybrid) Salary: 70,000 An exciting opportunity to join a forward-thinking, global organisation as an HR Business Partner. Our client is seeking an experienced and proactive HR Business Partner to join their dynamic HR team based in Manchester. Reporting directly to the HR Director for the UK & EMEA, you'll play a key strategic role in supporting senior stakeholders across your assigned business areas. This is a fantastic opportunity for an HR professional with strong partnering experience, ideally within a professional services or partnership environment, who thrives in a fast-paced and collaborative setting. About the Role As part of a global HR function, you'll work alongside colleagues across multiple regions, providing comprehensive HR support across Business Partnering, Talent, Recruitment, Responsible Business, Operations, and Reward. You'll be instrumental in delivering the people strategy for your divisions, driving performance, engagement, and organisational effectiveness while ensuring alignment with global business objectives. Key Responsibilities Lead on the implementation of the People Strategy for assigned business areas, ensuring alignment with the firm's global vision and departmental goals. Partner with leadership teams to deliver effective talent management and performance frameworks, including succession planning and capability development. Manage workforce planning initiatives, identifying future skills requirements, ensuring strong talent pipelines, and leading on restructures or large-scale change programmes. Drive employee and partner engagement in collaboration with the Talent team and other Centres of Excellence. Support cultural and values initiatives, helping to embed inclusive and people-focused practices across the business. Oversee employee relations activities including restructures, TUPE, grievances, disciplinaries, and appeals. Partner closely with HR colleagues globally to share best practice and deliver consistent, high-quality HR support. About You Proven experience in a strategic HR business partnering role, delivering commercial and people-focused solutions. Strong knowledge of end-to-end HR processes including reward, performance management, and talent development. Excellent understanding of UK employment law and experience managing complex ER cases. Strong influencing and stakeholder management skills with the ability to coach and guide senior leaders. Exceptional communication and interpersonal skills with a collaborative, consultative approach. Demonstrable project management experience with a track record of delivering change and transformation initiatives. Commercially aware with strong business acumen and a focus on driving results. Culturally aware with a commitment to inclusive, people-centred practices. Why Join? You'll be joining a globally recognised organisation where people truly matter. This is an opportunity to make a tangible impact, contribute to exciting projects, and work within a high-performing HR team that supports professional growth and innovation. 50530EE INDHRR
Nov 11, 2025
Full time
HR Business Partner Location: Manchester (Hybrid) Salary: 70,000 An exciting opportunity to join a forward-thinking, global organisation as an HR Business Partner. Our client is seeking an experienced and proactive HR Business Partner to join their dynamic HR team based in Manchester. Reporting directly to the HR Director for the UK & EMEA, you'll play a key strategic role in supporting senior stakeholders across your assigned business areas. This is a fantastic opportunity for an HR professional with strong partnering experience, ideally within a professional services or partnership environment, who thrives in a fast-paced and collaborative setting. About the Role As part of a global HR function, you'll work alongside colleagues across multiple regions, providing comprehensive HR support across Business Partnering, Talent, Recruitment, Responsible Business, Operations, and Reward. You'll be instrumental in delivering the people strategy for your divisions, driving performance, engagement, and organisational effectiveness while ensuring alignment with global business objectives. Key Responsibilities Lead on the implementation of the People Strategy for assigned business areas, ensuring alignment with the firm's global vision and departmental goals. Partner with leadership teams to deliver effective talent management and performance frameworks, including succession planning and capability development. Manage workforce planning initiatives, identifying future skills requirements, ensuring strong talent pipelines, and leading on restructures or large-scale change programmes. Drive employee and partner engagement in collaboration with the Talent team and other Centres of Excellence. Support cultural and values initiatives, helping to embed inclusive and people-focused practices across the business. Oversee employee relations activities including restructures, TUPE, grievances, disciplinaries, and appeals. Partner closely with HR colleagues globally to share best practice and deliver consistent, high-quality HR support. About You Proven experience in a strategic HR business partnering role, delivering commercial and people-focused solutions. Strong knowledge of end-to-end HR processes including reward, performance management, and talent development. Excellent understanding of UK employment law and experience managing complex ER cases. Strong influencing and stakeholder management skills with the ability to coach and guide senior leaders. Exceptional communication and interpersonal skills with a collaborative, consultative approach. Demonstrable project management experience with a track record of delivering change and transformation initiatives. Commercially aware with strong business acumen and a focus on driving results. Culturally aware with a commitment to inclusive, people-centred practices. Why Join? You'll be joining a globally recognised organisation where people truly matter. This is an opportunity to make a tangible impact, contribute to exciting projects, and work within a high-performing HR team that supports professional growth and innovation. 50530EE INDHRR
Hays
Maintenance Administrator
Hays Nottingham, Nottinghamshire
Maintenance Administrator Salary up to £35k DOE Nottingham City Centre Your new company We are seeking a proactive and highly organised Property Maintenance Administrator to join our growing team. This role is essential in ensuring smooth day-to-day operations of our property construction and maintenance business, from scheduling work and client communications to administrative support and social media management. You will play a key part in coordinating our workforce, maintaining positive client relationships, and helping drive business growth through targeted marketing initiatives. Y our new role Scheduling & Operational Coordination Coordinate and schedule property construction and maintenance works with clients and internal teams.Ensure subcontractors/employees are assigned to the correct jobs and are on-site as scheduled.Liaise with clients to confirm work dates, provide updates on progress, and respond to queries.Monitor ongoing work and update relevant parties as projects progress or change. Client, Financial & Supplier AdministrationRaise and send accurate sales invoices to clients promptly following job completion, along with interim invoices where required.Follow up on outstanding payments in line with the credit control policy.Log and track all client enquiries, assigning follow-up tasks and actions.Ensure the Director attends site visits for quotations as required, with timely reminders and itinerary updates.Send formal quotes to clients and follow up to gain feedback or approvals.Maintain detailed records of quotes, job acceptances, or rejections.Ensure all suppliers and subcontractors provide up-to-date copies of their insurance certificates and/or qualifications.Approve supplier and subcontractor invoices and assign to projects. Marketing & Social MediaManage the company's social media accounts (e.g. LinkedIn).Share engaging updates of recently completed projects.Plan and implement targeted marketing campaigns in key focus areas.Monitor engagement and performance of social media campaigns and adjust strategies as needed.Update the company website with new projects and completed works. What you'll need to succeed Proven experience in an administrative, coordination or scheduling role (preferably in construction, maintenance, or trades).Strong customer service skills and confident telephone manner.Excellent time management and organisational abilities.High attention to detail with a proactive approach to problem-solving.Familiarity with invoicing software and social media platforms.Ability to manage multiple priorities and meet deadlines.Proven ability to manage challenging situations and handle difficult stakeholders, both within the organisation and externally, with professionalism and diplomacy.Competency in Microsoft Office.Desirable Attributes:Experience using job management or CRM software.Basic graphic design or content creation skills for social media.A genuine interest in property, maintenance, or construction services. What you'll get in return A varied and rewarding role in a supportive team.Opportunities for professional development.Flexibility and autonomy in your daily work.The chance to be involved in the growth and reputation of a local property business.25 days annual leave increases to 28 based on length of service.Nuffield Health Assessments based on length of serviceAdditional pension contributions based on length of serviceDeath in service at 4 x salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 11, 2025
Full time
Maintenance Administrator Salary up to £35k DOE Nottingham City Centre Your new company We are seeking a proactive and highly organised Property Maintenance Administrator to join our growing team. This role is essential in ensuring smooth day-to-day operations of our property construction and maintenance business, from scheduling work and client communications to administrative support and social media management. You will play a key part in coordinating our workforce, maintaining positive client relationships, and helping drive business growth through targeted marketing initiatives. Y our new role Scheduling & Operational Coordination Coordinate and schedule property construction and maintenance works with clients and internal teams.Ensure subcontractors/employees are assigned to the correct jobs and are on-site as scheduled.Liaise with clients to confirm work dates, provide updates on progress, and respond to queries.Monitor ongoing work and update relevant parties as projects progress or change. Client, Financial & Supplier AdministrationRaise and send accurate sales invoices to clients promptly following job completion, along with interim invoices where required.Follow up on outstanding payments in line with the credit control policy.Log and track all client enquiries, assigning follow-up tasks and actions.Ensure the Director attends site visits for quotations as required, with timely reminders and itinerary updates.Send formal quotes to clients and follow up to gain feedback or approvals.Maintain detailed records of quotes, job acceptances, or rejections.Ensure all suppliers and subcontractors provide up-to-date copies of their insurance certificates and/or qualifications.Approve supplier and subcontractor invoices and assign to projects. Marketing & Social MediaManage the company's social media accounts (e.g. LinkedIn).Share engaging updates of recently completed projects.Plan and implement targeted marketing campaigns in key focus areas.Monitor engagement and performance of social media campaigns and adjust strategies as needed.Update the company website with new projects and completed works. What you'll need to succeed Proven experience in an administrative, coordination or scheduling role (preferably in construction, maintenance, or trades).Strong customer service skills and confident telephone manner.Excellent time management and organisational abilities.High attention to detail with a proactive approach to problem-solving.Familiarity with invoicing software and social media platforms.Ability to manage multiple priorities and meet deadlines.Proven ability to manage challenging situations and handle difficult stakeholders, both within the organisation and externally, with professionalism and diplomacy.Competency in Microsoft Office.Desirable Attributes:Experience using job management or CRM software.Basic graphic design or content creation skills for social media.A genuine interest in property, maintenance, or construction services. What you'll get in return A varied and rewarding role in a supportive team.Opportunities for professional development.Flexibility and autonomy in your daily work.The chance to be involved in the growth and reputation of a local property business.25 days annual leave increases to 28 based on length of service.Nuffield Health Assessments based on length of serviceAdditional pension contributions based on length of serviceDeath in service at 4 x salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Eileen Richards Recruitment
Operations Director
Eileen Richards Recruitment Loughborough, Leicestershire
Operations Director (Manufacturing) Loughborough c£90,000p.a. DOE + car/allowance, bonuses and benefits Lead. Engineer. Transform. Are you a powerhouse of operational and engineering leadership? Do you have proven experience in the food-processing machinery sector? Do you thrive on driving precision, innovation and performance in complex, technical manufacturing environments? This isn t just another Operations Director role; it s your chance to lead engineering excellence and shape the future of a business designing and building world-class processing solutions for the food industry! The Company: growing and reputable company renowned for its innovation and precision in delivering high-performance food machinery. This role will also encompass working with sister businesses specialising in stainless-steel fabrication, packaging systems and automation: Aqualine by Alway, BagForm International and Alway Electrical. The group continues to expand and now seeks a visionary Operations Director to drive engineering and operational transformation. Role & Responsibilities of the Operations Director: Play a pivotal role within the Senior Leadership Team, contributing to high-level decisions that shape the future of operations and growth. Lead and empower cross-functional teams ensuring excellence across production, engineering, design and installation, ensuring excellence in performance, quality and delivery. Oversee the end-to-end engineering process from design for manufacture through to assembly and commissioning, ensuring technical accuracy, efficiency and innovation. Drive continuous improvement in manufacturing methods, materials and machinery design, embedding lean principles and world-class engineering practices. Champion technical excellence within project execution, supporting teams to solve complex engineering challenges and deliver precision-built equipment on time and on budget. Build and maintain high-trust relationships with customers, including handling involved, technical discussions and ensuring their needs are met with precision. Support the development and execution of strategic plans, working closely with the Managing Director and business owner. Help drive commercial success with a keen eye on operational KPIs, budgets, and customer satisfaction. About You as the Operations Director: Must have hands-on experience in manufacturing machinery for the food industry, this is essential. Deep technical expertise in precision engineering, stainless-steel fabrication and food-processing machinery design. Strong leadership track record in a high-pace, quality-driven engineering and manufacturing environment. Commercially astute with strong financial awareness across production costs, budgets and operational performance. A confident, empathetic leader who balances strategic vision with operational execution. Excellent communicator who thrives in technical environments and enjoys engaging with clients and stakeholders at all levels. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicant, if you do not receive a response within 7working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Nov 11, 2025
Full time
Operations Director (Manufacturing) Loughborough c£90,000p.a. DOE + car/allowance, bonuses and benefits Lead. Engineer. Transform. Are you a powerhouse of operational and engineering leadership? Do you have proven experience in the food-processing machinery sector? Do you thrive on driving precision, innovation and performance in complex, technical manufacturing environments? This isn t just another Operations Director role; it s your chance to lead engineering excellence and shape the future of a business designing and building world-class processing solutions for the food industry! The Company: growing and reputable company renowned for its innovation and precision in delivering high-performance food machinery. This role will also encompass working with sister businesses specialising in stainless-steel fabrication, packaging systems and automation: Aqualine by Alway, BagForm International and Alway Electrical. The group continues to expand and now seeks a visionary Operations Director to drive engineering and operational transformation. Role & Responsibilities of the Operations Director: Play a pivotal role within the Senior Leadership Team, contributing to high-level decisions that shape the future of operations and growth. Lead and empower cross-functional teams ensuring excellence across production, engineering, design and installation, ensuring excellence in performance, quality and delivery. Oversee the end-to-end engineering process from design for manufacture through to assembly and commissioning, ensuring technical accuracy, efficiency and innovation. Drive continuous improvement in manufacturing methods, materials and machinery design, embedding lean principles and world-class engineering practices. Champion technical excellence within project execution, supporting teams to solve complex engineering challenges and deliver precision-built equipment on time and on budget. Build and maintain high-trust relationships with customers, including handling involved, technical discussions and ensuring their needs are met with precision. Support the development and execution of strategic plans, working closely with the Managing Director and business owner. Help drive commercial success with a keen eye on operational KPIs, budgets, and customer satisfaction. About You as the Operations Director: Must have hands-on experience in manufacturing machinery for the food industry, this is essential. Deep technical expertise in precision engineering, stainless-steel fabrication and food-processing machinery design. Strong leadership track record in a high-pace, quality-driven engineering and manufacturing environment. Commercially astute with strong financial awareness across production costs, budgets and operational performance. A confident, empathetic leader who balances strategic vision with operational execution. Excellent communicator who thrives in technical environments and enjoys engaging with clients and stakeholders at all levels. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicant, if you do not receive a response within 7working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
WALKER COLE INTERNATIONAL LTD
Laboratory Manager
WALKER COLE INTERNATIONAL LTD
Laboratory Manager North Yorkshire Walker Cole International is supporting a growing diagnostics company in the Yorkshire region in the search for an HCPC-registered Laboratory Manager to provide operational and strategic leadership across laboratory functions. The Laboratory Manager will play a critical role in ensuring high-quality testing services, regulatory compliance, and supporting the continued growth of the business As the Laboratory Manager, you will be responsible for: Leading and managing day-to-day laboratory operations to ensure all samples are processed within required turnaround times. Maintaining quality standards, ensuring all test results meet QC specifications before release. Overseeing stock management, raw materials testing, equipment maintenance, calibration, and purchasing, ensuring all work follows established SOPs and quality procedures. Supporting the development, validation, and implementation of new protocols, immunoassays, and laboratory processes to drive continuous improvement. Deputising for the Laboratory Director, ensuring adherence to SOPs and compliance with ISO13485, ISO15189, and other relevant standards. The successful Laboratory Manager will have: HCPC Biomedical Scientist registration. Proven experience in managing commercial clinical laboratory operations with strong knowledge of clinical diagnostics and immunoassays. Experience working within ISO13485 environments. The desirable experience of the Laboratory Manager is: Experience working within ISO15189 / UKAS or ISO9001 regulated environments. Previous involvement in regulatory audits and inspections. Laboratory Manager HCPC Registered Clinical Diagnostics Biomedical Science ISO13485 ISO15189 UKAS Immunoassays Quality Standards Laboratory Leadership SOPs Continuous Improvement Regulatory Compliance
Nov 11, 2025
Full time
Laboratory Manager North Yorkshire Walker Cole International is supporting a growing diagnostics company in the Yorkshire region in the search for an HCPC-registered Laboratory Manager to provide operational and strategic leadership across laboratory functions. The Laboratory Manager will play a critical role in ensuring high-quality testing services, regulatory compliance, and supporting the continued growth of the business As the Laboratory Manager, you will be responsible for: Leading and managing day-to-day laboratory operations to ensure all samples are processed within required turnaround times. Maintaining quality standards, ensuring all test results meet QC specifications before release. Overseeing stock management, raw materials testing, equipment maintenance, calibration, and purchasing, ensuring all work follows established SOPs and quality procedures. Supporting the development, validation, and implementation of new protocols, immunoassays, and laboratory processes to drive continuous improvement. Deputising for the Laboratory Director, ensuring adherence to SOPs and compliance with ISO13485, ISO15189, and other relevant standards. The successful Laboratory Manager will have: HCPC Biomedical Scientist registration. Proven experience in managing commercial clinical laboratory operations with strong knowledge of clinical diagnostics and immunoassays. Experience working within ISO13485 environments. The desirable experience of the Laboratory Manager is: Experience working within ISO15189 / UKAS or ISO9001 regulated environments. Previous involvement in regulatory audits and inspections. Laboratory Manager HCPC Registered Clinical Diagnostics Biomedical Science ISO13485 ISO15189 UKAS Immunoassays Quality Standards Laboratory Leadership SOPs Continuous Improvement Regulatory Compliance
Search
Pastry Chef de Partie - Monday to friday
Search
Pastry Chef de Partie - Central London 34,000 + Paid Overtime (1.5x rate) Monday to Friday 7:00am - 3:30pm Contract Catering International Law Firm About the Role An exciting opportunity has arisen for a talented Pastry Chef de Partie to join a prestigious International Law Firm in Central London. Working within an award-winning contract catering operation, this role offers an exceptional work-life balance and the chance to showcase your pastry skills across a range of refined dining services. You'll be responsible for creating elegant, innovative, and seasonal desserts for the firm's staff restaurant, hospitality events, and director's fine dining. The role requires a strong eye for detail, creativity, and the ability to maintain consistency in flavour, texture, and presentation to the highest standards. Key Responsibilities Prepare and produce high-quality pastries, desserts, and baked goods for daily service and bespoke functions. Collaborate with senior chefs to design and deliver fine dining menus for directors dining and hospitality events. Uphold exceptional hygiene and food safety standards (HACCP). Support smooth kitchen operations by maintaining efficiency and organisation during service. Contribute ideas for menu innovation and seasonal updates. The Ideal Candidate Proven experience as a Pastry Chef de Partie in a fine dining, hotel, or contract catering environment. A genuine passion for pastry and modern dessert presentation. Excellent organisational skills and attention to detail. A strong communicator with a proactive, positive attitude. Knowledge of current trends in patisserie and plated desserts. What's on Offer 34,000 per annum Monday to Friday schedule - weekends and evenings free Paid overtime at 1.5x standard rate Opportunities for career progression within a leading contract caterer Access to ongoing training and development programmes A supportive, professional, and creative kitchen environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Nov 11, 2025
Full time
Pastry Chef de Partie - Central London 34,000 + Paid Overtime (1.5x rate) Monday to Friday 7:00am - 3:30pm Contract Catering International Law Firm About the Role An exciting opportunity has arisen for a talented Pastry Chef de Partie to join a prestigious International Law Firm in Central London. Working within an award-winning contract catering operation, this role offers an exceptional work-life balance and the chance to showcase your pastry skills across a range of refined dining services. You'll be responsible for creating elegant, innovative, and seasonal desserts for the firm's staff restaurant, hospitality events, and director's fine dining. The role requires a strong eye for detail, creativity, and the ability to maintain consistency in flavour, texture, and presentation to the highest standards. Key Responsibilities Prepare and produce high-quality pastries, desserts, and baked goods for daily service and bespoke functions. Collaborate with senior chefs to design and deliver fine dining menus for directors dining and hospitality events. Uphold exceptional hygiene and food safety standards (HACCP). Support smooth kitchen operations by maintaining efficiency and organisation during service. Contribute ideas for menu innovation and seasonal updates. The Ideal Candidate Proven experience as a Pastry Chef de Partie in a fine dining, hotel, or contract catering environment. A genuine passion for pastry and modern dessert presentation. Excellent organisational skills and attention to detail. A strong communicator with a proactive, positive attitude. Knowledge of current trends in patisserie and plated desserts. What's on Offer 34,000 per annum Monday to Friday schedule - weekends and evenings free Paid overtime at 1.5x standard rate Opportunities for career progression within a leading contract caterer Access to ongoing training and development programmes A supportive, professional, and creative kitchen environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
PRG
IT Technician
PRG
IT Technician South West 6 month contract 150 pd (Inside IR35) We're working with a forward-thinking Multi Academy Trust looking for an IT Technician to support their schools with day-to-day technical operations. Skills & responsibilities: Keeping systems running, supporting staff and students, and helping deliver a smooth digital learning experience. Provide first and second-line IT support (hardware, software, and networks). Support Office 365, user accounts, and classroom technology. Troubleshoot issues and escalate where needed. Assist with upgrades, installs, and Trust-wide IT projects. Network upgrades. Experience: Experience in a school or multi-site IT support role (desirable but not essential). Great understanding of Windows, Microsoft 365 and Azure suite including Active Directory. Providing staff training sessions. If you are interested please send an updated CV
Nov 11, 2025
Contractor
IT Technician South West 6 month contract 150 pd (Inside IR35) We're working with a forward-thinking Multi Academy Trust looking for an IT Technician to support their schools with day-to-day technical operations. Skills & responsibilities: Keeping systems running, supporting staff and students, and helping deliver a smooth digital learning experience. Provide first and second-line IT support (hardware, software, and networks). Support Office 365, user accounts, and classroom technology. Troubleshoot issues and escalate where needed. Assist with upgrades, installs, and Trust-wide IT projects. Network upgrades. Experience: Experience in a school or multi-site IT support role (desirable but not essential). Great understanding of Windows, Microsoft 365 and Azure suite including Active Directory. Providing staff training sessions. If you are interested please send an updated CV
Big Red Recruitment Midlands Limited
Finance & HR Director
Big Red Recruitment Midlands Limited
A newly created board-level opportunity to shape financial strategy, resilience, and transformation in a heritage-rich organisation. The opportunity This is a rare chance to take on a senior leadership role that will directly influence the long-term sustainability and success of a well-established membership organisation. As Finance & HR Director, you ll join the Senior Leadership Team and act as a trusted adviser to the General Director and Board, ensuring robust financial planning, risk management, and operational excellence. This role combines strategic oversight with meaningful impact - you ll align financial execution with commercial goals, oversee group reporting and investment strategy, and champion a culture of accountability and collaboration across finance and HR. You ll also play a key role in modernising systems, streamlining operations, and embedding financial understanding across all teams. What you ll be doing Leading medium and long-term financial planning, investment analysis, and scenario modelling. Advising the Board with clear, insightful financial reporting and recommendations. Ensuring compliance, governance, and risk management meet the highest standards. Overseeing production of accurate, timely management accounts, budgets, and forecasts. Driving continuous improvement across finance processes, systems, and reporting. Line managing the Finance Manager and overseeing HR responsibilities, fostering a values-led, high-trust culture. Driving forwards the internal function, you will ensure value is added across the business to support both today s and future operations. Building strong relationships with external partners including auditors, HMRC, and investment advisers. Define clear objectives, KPIs, and development plans for the Head of People and their team, aligned to business goals and employee experience outcomes. Ensuring effective strategies and approaches are in place to attract, deploy, develop, and engage people with the required capabilities to meet current and future needs. Oversee the development and implementation of DEI initiatives to create a more inclusive and equitable working environment. Shape reward, recognition, and performance frameworks aligned to business growth. We re looking for a collaborative and strategic finance leader who brings: A professional accountancy qualification (ACA, ACCA, CIMA, or equivalent). Significant post-qualification experience in senior finance leadership roles. A proven track record of financial stewardship and long-term planning in complex, customer-focused organisations (membership, leisure, travel, or not-for-profit experience is desirable). Experience leading and developing high-performing finance teams. Strong governance, compliance, and risk management expertise. Excellent communication skills, with the ability to translate financial data into meaningful insights for non-finance stakeholders. A background in finance transformation and process improvement, ideally with exposure to modern finance systems and automation. Why apply? This is a unique opportunity to make a tangible impact at the highest level of a purpose-led organisation. You ll be part of shaping its future, balancing tradition with modernisation, and building financial resilience that underpins exceptional experiences for its members. Permanent opportunity Coventry based office Hybrid working agreement Salary £110,000 - £130,000 + company car, healthcare, life assurance, pension, holiday We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Nov 11, 2025
Full time
A newly created board-level opportunity to shape financial strategy, resilience, and transformation in a heritage-rich organisation. The opportunity This is a rare chance to take on a senior leadership role that will directly influence the long-term sustainability and success of a well-established membership organisation. As Finance & HR Director, you ll join the Senior Leadership Team and act as a trusted adviser to the General Director and Board, ensuring robust financial planning, risk management, and operational excellence. This role combines strategic oversight with meaningful impact - you ll align financial execution with commercial goals, oversee group reporting and investment strategy, and champion a culture of accountability and collaboration across finance and HR. You ll also play a key role in modernising systems, streamlining operations, and embedding financial understanding across all teams. What you ll be doing Leading medium and long-term financial planning, investment analysis, and scenario modelling. Advising the Board with clear, insightful financial reporting and recommendations. Ensuring compliance, governance, and risk management meet the highest standards. Overseeing production of accurate, timely management accounts, budgets, and forecasts. Driving continuous improvement across finance processes, systems, and reporting. Line managing the Finance Manager and overseeing HR responsibilities, fostering a values-led, high-trust culture. Driving forwards the internal function, you will ensure value is added across the business to support both today s and future operations. Building strong relationships with external partners including auditors, HMRC, and investment advisers. Define clear objectives, KPIs, and development plans for the Head of People and their team, aligned to business goals and employee experience outcomes. Ensuring effective strategies and approaches are in place to attract, deploy, develop, and engage people with the required capabilities to meet current and future needs. Oversee the development and implementation of DEI initiatives to create a more inclusive and equitable working environment. Shape reward, recognition, and performance frameworks aligned to business growth. We re looking for a collaborative and strategic finance leader who brings: A professional accountancy qualification (ACA, ACCA, CIMA, or equivalent). Significant post-qualification experience in senior finance leadership roles. A proven track record of financial stewardship and long-term planning in complex, customer-focused organisations (membership, leisure, travel, or not-for-profit experience is desirable). Experience leading and developing high-performing finance teams. Strong governance, compliance, and risk management expertise. Excellent communication skills, with the ability to translate financial data into meaningful insights for non-finance stakeholders. A background in finance transformation and process improvement, ideally with exposure to modern finance systems and automation. Why apply? This is a unique opportunity to make a tangible impact at the highest level of a purpose-led organisation. You ll be part of shaping its future, balancing tradition with modernisation, and building financial resilience that underpins exceptional experiences for its members. Permanent opportunity Coventry based office Hybrid working agreement Salary £110,000 - £130,000 + company car, healthcare, life assurance, pension, holiday We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Hays
Head of Customer Success
Hays
Head of Customer Success Head of Customer Success Location: Petersfield, Hampshire Hours: Full-time, 40 hours per week (Hybrid - one day a week from home, non-negotiable) Reporting to: Director Your New Company: Join a well-established, high-performing manufacturing business with a £50 million turnover, known for its commitment to quality, innovation, and customer satisfaction. Based in Petersfield, this organisation is entering an exciting phase of growth and transformation, with customer experience at the heart of its strategy. This is a unique opportunity to lead a talented team and shape the future of customer success in a business that values excellence and continuous improvement. Your new role: As Head of Customer Success, you'll take ownership of the customer experience strategy, leading a department of 20+ professionals across Customer Support and Customer Care. You'll be responsible for driving operational excellence, embedding a customer-first culture, and delivering measurable improvements in service quality, responsiveness, and team performance. This role requires a confident, commercially minded leader who can bring clarity, structure, and innovation to a well-established team. You'll be instrumental in implementing robust training frameworks, enhancing team capability, and navigating the more complex aspects of team leadership with professionalism and empathy. Key responsibilities include: Leading, coaching, and developing the Customer Experience team. Managing the Customer Support and Customer Care Managers. Driving employee engagement, retention, and structured development. Defining and executing the customer experience strategy aligned with business goals. Owning service KPIs, SLAs, and response time targets. Implementing performance frameworks and delivering actionable insights. Overseeing end-to-end customer journey improvements. Leading strategic initiatives to streamline workflows and scale service delivery. Collaborating cross-functionally with Sales, Operations, Procurement, and IT. Resolving high-level customer escalations with professionalism and speed. What you'll need to succeed: We're looking for a resilient, results-driven leader with a passion for delivering outstanding customer experiences. You'll bring: 5+ years in a senior customer service or customer success leadership role. Proven success in leading large, multi-functional teams. A direct and confident leadership style, with the ability to inspire and challenge constructively. Strong commercial awareness and strategic thinking. Experience implementing training and development frameworks. Transformation programme experience and a change-agent mindset. Excellent communication, interpersonal, and conflict resolution skills. Proficiency in ERP/CRM systems, Excel, and performance dashboards. About you: Inspirational and hands-on leadership style. Comfortable navigating complex team dynamics and driving accountability. Strategic thinker with operational execution skills. Committed to transparency, continuous improvement, and team empowerment. Success in This Role Will Look Like: A step-change in customer experience quality and responsiveness. A high-performing, motivated team with clear direction and purpose. Consistently green KPIs and measurable improvements in SLAs. A proactive, data-led culture of continuous improvement. Elevated customer satisfaction, retention, and brand reputation. #
Nov 11, 2025
Full time
Head of Customer Success Head of Customer Success Location: Petersfield, Hampshire Hours: Full-time, 40 hours per week (Hybrid - one day a week from home, non-negotiable) Reporting to: Director Your New Company: Join a well-established, high-performing manufacturing business with a £50 million turnover, known for its commitment to quality, innovation, and customer satisfaction. Based in Petersfield, this organisation is entering an exciting phase of growth and transformation, with customer experience at the heart of its strategy. This is a unique opportunity to lead a talented team and shape the future of customer success in a business that values excellence and continuous improvement. Your new role: As Head of Customer Success, you'll take ownership of the customer experience strategy, leading a department of 20+ professionals across Customer Support and Customer Care. You'll be responsible for driving operational excellence, embedding a customer-first culture, and delivering measurable improvements in service quality, responsiveness, and team performance. This role requires a confident, commercially minded leader who can bring clarity, structure, and innovation to a well-established team. You'll be instrumental in implementing robust training frameworks, enhancing team capability, and navigating the more complex aspects of team leadership with professionalism and empathy. Key responsibilities include: Leading, coaching, and developing the Customer Experience team. Managing the Customer Support and Customer Care Managers. Driving employee engagement, retention, and structured development. Defining and executing the customer experience strategy aligned with business goals. Owning service KPIs, SLAs, and response time targets. Implementing performance frameworks and delivering actionable insights. Overseeing end-to-end customer journey improvements. Leading strategic initiatives to streamline workflows and scale service delivery. Collaborating cross-functionally with Sales, Operations, Procurement, and IT. Resolving high-level customer escalations with professionalism and speed. What you'll need to succeed: We're looking for a resilient, results-driven leader with a passion for delivering outstanding customer experiences. You'll bring: 5+ years in a senior customer service or customer success leadership role. Proven success in leading large, multi-functional teams. A direct and confident leadership style, with the ability to inspire and challenge constructively. Strong commercial awareness and strategic thinking. Experience implementing training and development frameworks. Transformation programme experience and a change-agent mindset. Excellent communication, interpersonal, and conflict resolution skills. Proficiency in ERP/CRM systems, Excel, and performance dashboards. About you: Inspirational and hands-on leadership style. Comfortable navigating complex team dynamics and driving accountability. Strategic thinker with operational execution skills. Committed to transparency, continuous improvement, and team empowerment. Success in This Role Will Look Like: A step-change in customer experience quality and responsiveness. A high-performing, motivated team with clear direction and purpose. Consistently green KPIs and measurable improvements in SLAs. A proactive, data-led culture of continuous improvement. Elevated customer satisfaction, retention, and brand reputation. #
Damia Group LTD
Contractor Care Administrator
Damia Group LTD Fairlands, Surrey
Position: Contractor Care Administrator Team: Operations Reporting to: Finance Director Location: Hybrid - office (Guildford, Surrey) About Damia Group Established in 1995, Damia Group is an employee-owned business providing talent solutions in the Government, Security, Defence, Data, Finance, Retail, Insurance, Software & IT Services Sectors. We provide client solutions tailored to your needs, that are cost-effective and process efficient, which allow us to maintain consistently high client retention rates. We strive to create long-term professional relationships, enabling rewarding careers for our candidates and delivering significant business benefits for our clients. Given the privilege of working with you, we will operate as an intrinsic part of your team. We pride ourselves on our collective ability to connect the right combination of people and cultural fit to enable candidates and companies to thrive. Our service and solutions range across permanent hiring, interim and fixed term placements, outcome-based solutions and consulting (SOW) and Managed Services / RPO. Main Purpose of the Job This role will have the primary focus of supporting the contractors who are on assignment with clients. The role will involve supporting the weekly contractor timesheet approval process, onboarding of contractors and general daily engagement on contractor care and queries, throughout their assignment. This is dual role : Compliance and contractor care - 85% of the role, and key role in the business operations support the general day to day operations of the business - 15% of the role Responsibilities Core responsibilities - contractor care and compliance and supporting the back-office operations of the business. Contractor Care and Compliance (85% of the role and high levels of transactional work) manage contractor queries - payment terms, timesheet queries, compliance issues, as examples process weekly payroll - processing timesheets (manage, approve and deal with queries) on the Companies online timesheet portal, dealing with any queries, raise invoices and provide remittances to contractors and umbrella companies chase up PO numbers from clients to generate invoices chase for client updates on assignment end dates generate end of week management reports on business activity reference requests for previous contractors Generating and sending out confirmation of last day letters and surveys complete onboarding/vetting for new contractors - verify all ID/visas, request references, talk to the Client to make sure that everything is on track for them to start Support with archive deletion, GDPR timelines and right to be forgotten emails General office support (max of 15% of the role) we are based in a serviced office, so this part of the role is minimal - more of a trouble-shoot role office support and admin to the consultants and senior management - ad-hoc requests manage all incoming email to the company mailbox general admin support to consultants - updating the CRM system (Vincere), formatting documents Support with holiday cover within the Operations Team Core Competencies The ideal applicant will have the following experience and key skills/attributes: Ability to deal with a fast paced, sales focused organisation - a 'can do' attitude and 'how can I help you?' mindset Someone who is process minded and able to multi-task Excellent communication skills - this role will have a lot of interaction with our core assets - the candidates that we place with clients - phone, outlook, social media The ability to work independently and self-motivate - whilst part of Operations, this role will involve working on core routine daily/weekly activities preferable experience of working in a contractor recruitment agency - fast paced, regulatory and compliance driven preference experience of working with an online timesheet platform would be a great asset Strong MS Office skills - most activities involve Word, Excel, Outlook Location / Pay Role is based in Guildford (Surrey Technology Park) Full-time position - 9-6pm daily Monday and Friday can be worked remotely with core days of Tuesday, Wednesday and Thursday in the Guildford Office Salary 25.4k Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Nov 11, 2025
Full time
Position: Contractor Care Administrator Team: Operations Reporting to: Finance Director Location: Hybrid - office (Guildford, Surrey) About Damia Group Established in 1995, Damia Group is an employee-owned business providing talent solutions in the Government, Security, Defence, Data, Finance, Retail, Insurance, Software & IT Services Sectors. We provide client solutions tailored to your needs, that are cost-effective and process efficient, which allow us to maintain consistently high client retention rates. We strive to create long-term professional relationships, enabling rewarding careers for our candidates and delivering significant business benefits for our clients. Given the privilege of working with you, we will operate as an intrinsic part of your team. We pride ourselves on our collective ability to connect the right combination of people and cultural fit to enable candidates and companies to thrive. Our service and solutions range across permanent hiring, interim and fixed term placements, outcome-based solutions and consulting (SOW) and Managed Services / RPO. Main Purpose of the Job This role will have the primary focus of supporting the contractors who are on assignment with clients. The role will involve supporting the weekly contractor timesheet approval process, onboarding of contractors and general daily engagement on contractor care and queries, throughout their assignment. This is dual role : Compliance and contractor care - 85% of the role, and key role in the business operations support the general day to day operations of the business - 15% of the role Responsibilities Core responsibilities - contractor care and compliance and supporting the back-office operations of the business. Contractor Care and Compliance (85% of the role and high levels of transactional work) manage contractor queries - payment terms, timesheet queries, compliance issues, as examples process weekly payroll - processing timesheets (manage, approve and deal with queries) on the Companies online timesheet portal, dealing with any queries, raise invoices and provide remittances to contractors and umbrella companies chase up PO numbers from clients to generate invoices chase for client updates on assignment end dates generate end of week management reports on business activity reference requests for previous contractors Generating and sending out confirmation of last day letters and surveys complete onboarding/vetting for new contractors - verify all ID/visas, request references, talk to the Client to make sure that everything is on track for them to start Support with archive deletion, GDPR timelines and right to be forgotten emails General office support (max of 15% of the role) we are based in a serviced office, so this part of the role is minimal - more of a trouble-shoot role office support and admin to the consultants and senior management - ad-hoc requests manage all incoming email to the company mailbox general admin support to consultants - updating the CRM system (Vincere), formatting documents Support with holiday cover within the Operations Team Core Competencies The ideal applicant will have the following experience and key skills/attributes: Ability to deal with a fast paced, sales focused organisation - a 'can do' attitude and 'how can I help you?' mindset Someone who is process minded and able to multi-task Excellent communication skills - this role will have a lot of interaction with our core assets - the candidates that we place with clients - phone, outlook, social media The ability to work independently and self-motivate - whilst part of Operations, this role will involve working on core routine daily/weekly activities preferable experience of working in a contractor recruitment agency - fast paced, regulatory and compliance driven preference experience of working with an online timesheet platform would be a great asset Strong MS Office skills - most activities involve Word, Excel, Outlook Location / Pay Role is based in Guildford (Surrey Technology Park) Full-time position - 9-6pm daily Monday and Friday can be worked remotely with core days of Tuesday, Wednesday and Thursday in the Guildford Office Salary 25.4k Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Jonathan Lee Recruitment Ltd
Operations Director
Jonathan Lee Recruitment Ltd
Are you ready to take on a pivotal leadership role in a dynamic Tier 1 automotive supplier? This is your chance to join a forward-thinking company as Operations Director, where you will play a vital role in shaping the future of manufacturing excellence. With a focus on innovation, operational performance, and continuous improvement, this company offers an exceptional opportunity to lead high-performing teams and drive strategic initiatives that make a real impact. What You Will Do: - Inspire, motivate, and develop teams across Production, Supply Chain, Maintenance, Quality, and Warehouse operations to achieve world-class standards. - Oversee the full supply chain process, ensuring seamless customer order scheduling, delivery, and supplier performance management. - Plan and optimise production resources to meet customer demand while maximising efficiency and output. - Lead process improvement initiatives, implementing Lean Manufacturing tools such as Kaizen, 5S, and visual management. - Manage P&L performance, budgets, and capital investment programmes to ensure sustainable growth. - Promote and enforce adherence to Health, Safety, and Environmental standards across all site operations. What You Will Bring: - A degree in Engineering, Manufacturing, Operations Management, or equivalent experience. - Proven experience in an operational leadership role within a Tier 1 automotive environment. - Strong knowledge of lean manufacturing, quality systems, and automotive supply chain processes. - Excellent leadership, communication, and problem-solving skills. - Financial acumen and experience managing budgets and capital projects effectively. As Operations Director, you will be instrumental in driving this company's commitment to operational excellence and customer satisfaction. Your leadership will directly contribute to achieving strategic goals, enhancing productivity, and fostering a culture of continuous improvement. This role is perfect for someone who thrives on challenges, embraces innovation, and is passionate about delivering results in a fast-paced environment. Location: This role is based in the East Midlands, offering a strategic position within the automotive sector. Interested?: Don't miss this unique opportunity to step into a transformative leadership role as Operations Director. Apply now and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Nov 11, 2025
Full time
Are you ready to take on a pivotal leadership role in a dynamic Tier 1 automotive supplier? This is your chance to join a forward-thinking company as Operations Director, where you will play a vital role in shaping the future of manufacturing excellence. With a focus on innovation, operational performance, and continuous improvement, this company offers an exceptional opportunity to lead high-performing teams and drive strategic initiatives that make a real impact. What You Will Do: - Inspire, motivate, and develop teams across Production, Supply Chain, Maintenance, Quality, and Warehouse operations to achieve world-class standards. - Oversee the full supply chain process, ensuring seamless customer order scheduling, delivery, and supplier performance management. - Plan and optimise production resources to meet customer demand while maximising efficiency and output. - Lead process improvement initiatives, implementing Lean Manufacturing tools such as Kaizen, 5S, and visual management. - Manage P&L performance, budgets, and capital investment programmes to ensure sustainable growth. - Promote and enforce adherence to Health, Safety, and Environmental standards across all site operations. What You Will Bring: - A degree in Engineering, Manufacturing, Operations Management, or equivalent experience. - Proven experience in an operational leadership role within a Tier 1 automotive environment. - Strong knowledge of lean manufacturing, quality systems, and automotive supply chain processes. - Excellent leadership, communication, and problem-solving skills. - Financial acumen and experience managing budgets and capital projects effectively. As Operations Director, you will be instrumental in driving this company's commitment to operational excellence and customer satisfaction. Your leadership will directly contribute to achieving strategic goals, enhancing productivity, and fostering a culture of continuous improvement. This role is perfect for someone who thrives on challenges, embraces innovation, and is passionate about delivering results in a fast-paced environment. Location: This role is based in the East Midlands, offering a strategic position within the automotive sector. Interested?: Don't miss this unique opportunity to step into a transformative leadership role as Operations Director. Apply now and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Office Angels
Ecommerce Manager -Guildford
Office Angels Guildford, Surrey
Ecommerce Manager Location: Guildford (Hybrid working required in office 2 days per week) -Free parking Salary: 55k+ (DOE) PLUS 20 days of holiday plus 8 bank holidays annual, An extra day off for your birthday, Flexible hours, Monthly team socials, Pension & SO MUCH MORE! Overview: Our client, a fast-growing organisation in Guildford, is on the lookout for a dynamic Ecommerce Manager to join their innovative team! If you're passionate about driving growth through strategic marketing initiatives and have a knack for data-driven decision-making, this could be the perfect opportunity for you! About the Role As the Marketing Manager, you will lead the charge in enhancing the online presence and performance of the organisation's ecommerce platforms. This role is pivotal in the management of multiple Shopify stores across various markets, ensuring they are optimised for performance and user experience. You will collaborate closely with the Marketing Director, developers, and external partners to transform ideas into reality! Key Responsibilities: Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites remains robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics. Commercial awareness with a keen grasp of consumer behaviour. Excellent organisational skills , self-motivation, and the ability to juggle multiple projects simultaneously. Exceptional communication and stakeholder management skills to foster collaboration and drive results. If you're excited about making a significant impact in a fast-paced environment and are ready to embrace new challenges, we want to hear from you! APPLY now or email (url removed) to discuss this exciting opportunity further! We look forward to hearing from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 11, 2025
Full time
Ecommerce Manager Location: Guildford (Hybrid working required in office 2 days per week) -Free parking Salary: 55k+ (DOE) PLUS 20 days of holiday plus 8 bank holidays annual, An extra day off for your birthday, Flexible hours, Monthly team socials, Pension & SO MUCH MORE! Overview: Our client, a fast-growing organisation in Guildford, is on the lookout for a dynamic Ecommerce Manager to join their innovative team! If you're passionate about driving growth through strategic marketing initiatives and have a knack for data-driven decision-making, this could be the perfect opportunity for you! About the Role As the Marketing Manager, you will lead the charge in enhancing the online presence and performance of the organisation's ecommerce platforms. This role is pivotal in the management of multiple Shopify stores across various markets, ensuring they are optimised for performance and user experience. You will collaborate closely with the Marketing Director, developers, and external partners to transform ideas into reality! Key Responsibilities: Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites remains robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics. Commercial awareness with a keen grasp of consumer behaviour. Excellent organisational skills , self-motivation, and the ability to juggle multiple projects simultaneously. Exceptional communication and stakeholder management skills to foster collaboration and drive results. If you're excited about making a significant impact in a fast-paced environment and are ready to embrace new challenges, we want to hear from you! APPLY now or email (url removed) to discuss this exciting opportunity further! We look forward to hearing from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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