As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We will provide the successful applicant for this role with a structured programme of training, leading to a Level 3 Business Administrator apprenticeship standard, along with many other practical skills. For this Apprentice Administrator role, the salary is based on the National Apprenticeship rate for the first 12 months, after which the rate is dependent on age. About the Role This opportunity includes varied tasks to build your skills and experience as an administrator, including: Work towards a Level 3 Business Administrator apprenticeship standard. Taking sales and operational enquiries and complaints via telephone, email, web chat and instant messaging, and liaising with the relevant personnel/departments in a friendly, helpful, and professional manner at all times. Inputting customer sales orders and ensuring that order statuses are always up to date on our systems and reports. Placing orders with our suppliers for new and used machinery, workshop consumables, and parts for our engineering team. Coordinating with the engineering teams effectively to ensure that the machines are progressing in line with customer requirements, communication, client support, telephony, inbound, outbound, order processing, IT literacy, and presentation, or as an administrator or admin assistant. Planning transportation in an efficient manner to meet customer requirements while ensuring the drivers' working time directive is adhered to. Maintaining and improving our website by adding and removing live adverts, updating the stock list, and providing ongoing ideas for improvement. Maintaining and improving health and safety standards within the depot office. General administration to ensure compliance with all in-house procedures are adhered to. This Apprentice Administrator role would suit candidates with experience or an interest in developing their skills in the following areas: administration, Benefits 25 days holiday, plus statutory holidays. Inclusion in a profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few. Christmas Bonus Payment (Discretionary). Requirements You must be a team player and take instruction well. You must have a good telephone manner and computer skills. You must be professional and comply with all aspects of Data Protection and GDPR at all times due to the fact that you will be handling financial and learner personal information. A keen eye for detail with a proactive attitude. As this is a customer-facing role, excellent communication skills and a friendly approach are a must. Timekeeping, using your initiative and ability to create ideas will be important aspects of the role, so you should be proficient at these skills. Learn valuable skills and kick-start your career with us - apply for this Apprentice Operations Administrator role today!
Dec 04, 2025
Full time
As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We will provide the successful applicant for this role with a structured programme of training, leading to a Level 3 Business Administrator apprenticeship standard, along with many other practical skills. For this Apprentice Administrator role, the salary is based on the National Apprenticeship rate for the first 12 months, after which the rate is dependent on age. About the Role This opportunity includes varied tasks to build your skills and experience as an administrator, including: Work towards a Level 3 Business Administrator apprenticeship standard. Taking sales and operational enquiries and complaints via telephone, email, web chat and instant messaging, and liaising with the relevant personnel/departments in a friendly, helpful, and professional manner at all times. Inputting customer sales orders and ensuring that order statuses are always up to date on our systems and reports. Placing orders with our suppliers for new and used machinery, workshop consumables, and parts for our engineering team. Coordinating with the engineering teams effectively to ensure that the machines are progressing in line with customer requirements, communication, client support, telephony, inbound, outbound, order processing, IT literacy, and presentation, or as an administrator or admin assistant. Planning transportation in an efficient manner to meet customer requirements while ensuring the drivers' working time directive is adhered to. Maintaining and improving our website by adding and removing live adverts, updating the stock list, and providing ongoing ideas for improvement. Maintaining and improving health and safety standards within the depot office. General administration to ensure compliance with all in-house procedures are adhered to. This Apprentice Administrator role would suit candidates with experience or an interest in developing their skills in the following areas: administration, Benefits 25 days holiday, plus statutory holidays. Inclusion in a profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few. Christmas Bonus Payment (Discretionary). Requirements You must be a team player and take instruction well. You must have a good telephone manner and computer skills. You must be professional and comply with all aspects of Data Protection and GDPR at all times due to the fact that you will be handling financial and learner personal information. A keen eye for detail with a proactive attitude. As this is a customer-facing role, excellent communication skills and a friendly approach are a must. Timekeeping, using your initiative and ability to create ideas will be important aspects of the role, so you should be proficient at these skills. Learn valuable skills and kick-start your career with us - apply for this Apprentice Operations Administrator role today!
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 04, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Were expanding our Managed Services team and seeking an experiencedSenior Client Pension Executiveto help lead the delivery of our pension services across a large and diverse client portfolio. This is a specialist role where youll act as a subject matter expert, supporting a growing team while driving high standards of accuracy, compliance, and customer experience. This is a great opportunity for someone with strong pension processing expertise particularly Monthly Contribution Reconciliation (MCR)who is ready to take a step into a mentoring and specialist role. What Youll Be Doing In this role, you will: Process and oversee accurate and timely client pension submissions across multiple schemes. Act as a pensions legislation specialist, advising the team on regulatory updates and best practice. Provide guidance and support to Pension Administrators, helping develop capability and quality. Assist the Pension Team Leader with reporting, KPI tracking, workload planning and escalations. Handle complex queries, liaising with clients, providers and internal teams. Drive improvements in processes, documentation, workflows and compliance. ?What Youll Bring Were looking for someone who has: Proven experience processing pensions. Strong knowledge of MCR (Monthly Contribution Reconciliation) pension processes Strong understanding of UK pension legislation and regulatory requirements Experience supporting teams or mentoring colleagues to resolve queries and deliver quality Confident communication skills with the ability to explain complex requirements clearly Strong organisational skills and ability to manage workloads independently Experience with payroll integration or pension portals is desirable. Why Join Us A growing team where youll be influential in shaping pension delivery Clear progression into specialist, training, or leadership roles Hybrid working and flexibility across UK office locations Supportive culture with access to training and development How to Apply Submit your CV and interest via the link and we look forward to hearing from you! JBRP1_UKTJ
Dec 04, 2025
Full time
Were expanding our Managed Services team and seeking an experiencedSenior Client Pension Executiveto help lead the delivery of our pension services across a large and diverse client portfolio. This is a specialist role where youll act as a subject matter expert, supporting a growing team while driving high standards of accuracy, compliance, and customer experience. This is a great opportunity for someone with strong pension processing expertise particularly Monthly Contribution Reconciliation (MCR)who is ready to take a step into a mentoring and specialist role. What Youll Be Doing In this role, you will: Process and oversee accurate and timely client pension submissions across multiple schemes. Act as a pensions legislation specialist, advising the team on regulatory updates and best practice. Provide guidance and support to Pension Administrators, helping develop capability and quality. Assist the Pension Team Leader with reporting, KPI tracking, workload planning and escalations. Handle complex queries, liaising with clients, providers and internal teams. Drive improvements in processes, documentation, workflows and compliance. ?What Youll Bring Were looking for someone who has: Proven experience processing pensions. Strong knowledge of MCR (Monthly Contribution Reconciliation) pension processes Strong understanding of UK pension legislation and regulatory requirements Experience supporting teams or mentoring colleagues to resolve queries and deliver quality Confident communication skills with the ability to explain complex requirements clearly Strong organisational skills and ability to manage workloads independently Experience with payroll integration or pension portals is desirable. Why Join Us A growing team where youll be influential in shaping pension delivery Clear progression into specialist, training, or leadership roles Hybrid working and flexibility across UK office locations Supportive culture with access to training and development How to Apply Submit your CV and interest via the link and we look forward to hearing from you! JBRP1_UKTJ
Senior Administrator Based at Brook View, located near West Moors in Ferndown, Dorset From £13.79 up to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 32 hours per week, working every Fri, Sat, Sun and Mon, between the hours of 9.00 am to 5.00 pm (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you JBRP1_UKTJ
Dec 04, 2025
Full time
Senior Administrator Based at Brook View, located near West Moors in Ferndown, Dorset From £13.79 up to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 32 hours per week, working every Fri, Sat, Sun and Mon, between the hours of 9.00 am to 5.00 pm (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you JBRP1_UKTJ
Are you passionate about working with cars and hold good working relations? If so, Switch may have an opportunity for you! Switch Car and Van Rental are recruiting for a Logistics Advisor in our Fleet Department based at our Head Office in Exeter. In this role, you will be responsible for arranging internal and external vehicle movements of sold and fleet vehicles. About Switch Car and Van Rental Switch currently operates over 80 rental locations across the UK. Our head office is based in Exeter, along with a central office based in High Wycombe. At Switch, our people work hard to deliver exceptional customer service, and we drive for success by delivering great customer service, first time, every time. We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication, and achievement. The key responsibilities include: Producing, controlling, and monitoring tasks in the office within deadlines Producing daily/weekly reports to management, as well as ad hoc reporting Organising vehicle movements by allocation of jobs to our logistics providers in most efficient way Administration of jobs in progress Updating internal and external systems daily Dealing with any queries or potential issues from internal departments and logistics providers Handling of multiple telephone calls to administer the above and general queries Responsible for allocating of vehicle movements by internal and external suppliers Maintaining valuable supplier relationships Co-ordinating vehicles to be delivered within set deadlines Managing multiple vehicle movements across the country Achieving the best possible cost and geographical efficiencies Personal Attributes Proficient in MS Office (especially excel and preferably Access) Be assertive, personable, and good interpersonal skills Able to work as part of a team whilst also using own initiative Be able to problem solve & identify potential problem patterns Ability to prioritise and multitask in changing daily requirements Skills, Experience and/or Qualifications Required An excellent telephone manner and written skills Experience using Microsoft applications such as Word, Excel & Outlook. Ability to work to deadlines Experience in a similar role is desirable Hours of work Monday Friday 37.5 hours per week Hours worked between 8am 5pm Benefits Company events Company pension Cycle to work scheme Employee discount Store discounts Free onsite gym On bus route Free parking 22 days & 8 days bank holiday JBRP1_UKTJ
Dec 04, 2025
Full time
Are you passionate about working with cars and hold good working relations? If so, Switch may have an opportunity for you! Switch Car and Van Rental are recruiting for a Logistics Advisor in our Fleet Department based at our Head Office in Exeter. In this role, you will be responsible for arranging internal and external vehicle movements of sold and fleet vehicles. About Switch Car and Van Rental Switch currently operates over 80 rental locations across the UK. Our head office is based in Exeter, along with a central office based in High Wycombe. At Switch, our people work hard to deliver exceptional customer service, and we drive for success by delivering great customer service, first time, every time. We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication, and achievement. The key responsibilities include: Producing, controlling, and monitoring tasks in the office within deadlines Producing daily/weekly reports to management, as well as ad hoc reporting Organising vehicle movements by allocation of jobs to our logistics providers in most efficient way Administration of jobs in progress Updating internal and external systems daily Dealing with any queries or potential issues from internal departments and logistics providers Handling of multiple telephone calls to administer the above and general queries Responsible for allocating of vehicle movements by internal and external suppliers Maintaining valuable supplier relationships Co-ordinating vehicles to be delivered within set deadlines Managing multiple vehicle movements across the country Achieving the best possible cost and geographical efficiencies Personal Attributes Proficient in MS Office (especially excel and preferably Access) Be assertive, personable, and good interpersonal skills Able to work as part of a team whilst also using own initiative Be able to problem solve & identify potential problem patterns Ability to prioritise and multitask in changing daily requirements Skills, Experience and/or Qualifications Required An excellent telephone manner and written skills Experience using Microsoft applications such as Word, Excel & Outlook. Ability to work to deadlines Experience in a similar role is desirable Hours of work Monday Friday 37.5 hours per week Hours worked between 8am 5pm Benefits Company events Company pension Cycle to work scheme Employee discount Store discounts Free onsite gym On bus route Free parking 22 days & 8 days bank holiday JBRP1_UKTJ
Ernest Gordon Recruitment
Enniskillen, County Fermanagh
Administrator (Manufacturing / Customer Service) Competitive Salary + Progression + Training + Work Life Balance Enniskillen Are you an Customer Service Executive or Admin looking to be part of a dynamic company that values their staff, offering professional development, and progression to management roles? This is a fantastic opportunity to join a market leader within renewable energy and manufacturing. They are going through a sustained period of growth and need more staff to keep up with demand. This is a varied role comprising of logistics management, customer service and general clerical duties. It will involve processing orders, dealing with customer queries and complaints as well as supporting the field sales team. You will also assist in the administration of the complete order to cash process for customers and planning of deliveries. This role would suit an Administrator who wants to join a company that will offer you career development opportunities, competitive compensation, job security, work-life balance, and the opportunity to build your career through the company. The Role Managing customer sales enquiries. Scheduling and arranging deliveries (training provided) Monday to Friday (8am to 5pm). The Person Worked in a customer facing admin role. Administration skills. Commutable to Enniskillen Reference: BBBH22486 Key terms: Admin, administrator, logistics, support, scheduling, transport, freight, production, renewable, customer service, Enniskillen, Ireland If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Dec 04, 2025
Full time
Administrator (Manufacturing / Customer Service) Competitive Salary + Progression + Training + Work Life Balance Enniskillen Are you an Customer Service Executive or Admin looking to be part of a dynamic company that values their staff, offering professional development, and progression to management roles? This is a fantastic opportunity to join a market leader within renewable energy and manufacturing. They are going through a sustained period of growth and need more staff to keep up with demand. This is a varied role comprising of logistics management, customer service and general clerical duties. It will involve processing orders, dealing with customer queries and complaints as well as supporting the field sales team. You will also assist in the administration of the complete order to cash process for customers and planning of deliveries. This role would suit an Administrator who wants to join a company that will offer you career development opportunities, competitive compensation, job security, work-life balance, and the opportunity to build your career through the company. The Role Managing customer sales enquiries. Scheduling and arranging deliveries (training provided) Monday to Friday (8am to 5pm). The Person Worked in a customer facing admin role. Administration skills. Commutable to Enniskillen Reference: BBBH22486 Key terms: Admin, administrator, logistics, support, scheduling, transport, freight, production, renewable, customer service, Enniskillen, Ireland If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Junior Salesforce Developer Position Description At CGI, we're shaping the future of digital transformation through innovative Salesforce solutions that help our clients achieve measurable success. As a Salesforce Junior Developer, you'll play a hands-on role in delivering scalable, high-quality solutions that empower businesses and enhance customer experiences. You'll be part of a collaborative community where curiosity drives creativity, ownership fuels growth, and every contribution helps shape meaningful outcomes for our clients and society. This is your opportunity to learn from experienced professionals, build your expertise, and make a tangible impact in a supportive environment that values your development and ambition. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. We welcome applications from candidates across the UK, and Northern Ireland, and occasional travel to Belfast will be required. This will likely be a few visits anticipated at the beginning of the projects and approximately every three to six months thereafter. When not working on client site, you may work remotely or from your nearest CGI office. Your future duties and responsibilities In this role, you will work alongside experienced Salesforce professionals to design, develop, and maintain solutions that deliver real value to clients. You'll take ownership of development tasks, continuously improve your technical skills, and contribute to collaborative projects that transform client operations. Supported by mentors and a culture that encourages curiosity and innovation, you'll gain practical experience in coding, configuration, and solution design while helping CGI deliver impactful digital outcomes. Key responsibilities: • Develop & test Salesforce components including Flows, validation rules, Apex, and Lightning Web Components. • Collaborate & support configuration, integration, and testing activities. • Contribute & maintain documentation, assisting with deployments and bug resolution. • Participate & learn through daily scrums, code reviews, and pair programming sessions. • Grow & innovate by applying best practices and exploring new technologies in the Salesforce ecosystem. Required qualifications to be successful in this role You should have a passion for Salesforce development and a desire to learn within a supportive, high-performing environment. A foundation in Salesforce configuration or coding, combined with a collaborative mindset, will help you succeed and grow in this role. Essential qualifications: • Hands-on experience in Salesforce development or administration. • Familiarity with Flows, validation rules, and basic Apex or LWC. • Strong problem-solving and teamwork skills. • Salesforce Certified Associate or Administrator certification (preferred). • Excellent communication and a proactive learning approach. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Dec 04, 2025
Full time
Junior Salesforce Developer Position Description At CGI, we're shaping the future of digital transformation through innovative Salesforce solutions that help our clients achieve measurable success. As a Salesforce Junior Developer, you'll play a hands-on role in delivering scalable, high-quality solutions that empower businesses and enhance customer experiences. You'll be part of a collaborative community where curiosity drives creativity, ownership fuels growth, and every contribution helps shape meaningful outcomes for our clients and society. This is your opportunity to learn from experienced professionals, build your expertise, and make a tangible impact in a supportive environment that values your development and ambition. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. We welcome applications from candidates across the UK, and Northern Ireland, and occasional travel to Belfast will be required. This will likely be a few visits anticipated at the beginning of the projects and approximately every three to six months thereafter. When not working on client site, you may work remotely or from your nearest CGI office. Your future duties and responsibilities In this role, you will work alongside experienced Salesforce professionals to design, develop, and maintain solutions that deliver real value to clients. You'll take ownership of development tasks, continuously improve your technical skills, and contribute to collaborative projects that transform client operations. Supported by mentors and a culture that encourages curiosity and innovation, you'll gain practical experience in coding, configuration, and solution design while helping CGI deliver impactful digital outcomes. Key responsibilities: • Develop & test Salesforce components including Flows, validation rules, Apex, and Lightning Web Components. • Collaborate & support configuration, integration, and testing activities. • Contribute & maintain documentation, assisting with deployments and bug resolution. • Participate & learn through daily scrums, code reviews, and pair programming sessions. • Grow & innovate by applying best practices and exploring new technologies in the Salesforce ecosystem. Required qualifications to be successful in this role You should have a passion for Salesforce development and a desire to learn within a supportive, high-performing environment. A foundation in Salesforce configuration or coding, combined with a collaborative mindset, will help you succeed and grow in this role. Essential qualifications: • Hands-on experience in Salesforce development or administration. • Familiarity with Flows, validation rules, and basic Apex or LWC. • Strong problem-solving and teamwork skills. • Salesforce Certified Associate or Administrator certification (preferred). • Excellent communication and a proactive learning approach. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Customer Service Administrator Location: Speke, Liverpool Pay Rate: £13 per hour Hours: Full-time (Monday to Friday) About the Company: We are a small but growing business based in Speke, committed to delivering exceptional service to our customers. As we expand, we're looking for a proactive and detail-oriented Customer Service Administrator to join on a temporary basis. Role Overview: You will be the first point of contact for customers, ensuring queries are handled efficiently and professionally. This role combines administrative tasks with customer service responsibilities, so strong organisational skills and a positive attitude are essential. Key Responsibilities: Respond to customer enquiries via phone and email in a timely manner Process orders and maintain accurate records Update internal systems and databases Liaise with other departments to resolve issues Provide general administrative support to the team What We're Looking For: Previous experience in customer service or administration, this could be from retail, or hospitality if you do have a strong IT and admin skillset. Excellent communication and interpersonal skills Strong attention to detail and organisational ability Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Please do apply straight away if interested. Interviews will take place in the coming weeks, and this role will start Jan 12th.
Dec 04, 2025
Seasonal
Customer Service Administrator Location: Speke, Liverpool Pay Rate: £13 per hour Hours: Full-time (Monday to Friday) About the Company: We are a small but growing business based in Speke, committed to delivering exceptional service to our customers. As we expand, we're looking for a proactive and detail-oriented Customer Service Administrator to join on a temporary basis. Role Overview: You will be the first point of contact for customers, ensuring queries are handled efficiently and professionally. This role combines administrative tasks with customer service responsibilities, so strong organisational skills and a positive attitude are essential. Key Responsibilities: Respond to customer enquiries via phone and email in a timely manner Process orders and maintain accurate records Update internal systems and databases Liaise with other departments to resolve issues Provide general administrative support to the team What We're Looking For: Previous experience in customer service or administration, this could be from retail, or hospitality if you do have a strong IT and admin skillset. Excellent communication and interpersonal skills Strong attention to detail and organisational ability Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Please do apply straight away if interested. Interviews will take place in the coming weeks, and this role will start Jan 12th.
Role: Bid Officer Salary/Rate: £15-20 per hour inside IR35 Location: Deeside Contract Duration: 6-months We are currently looking for a Bid Officer for our government client. This Bid Officer role is based full time on site in Deeside Flintshire 5 days per week. In time, this could reduce to 3 days a week on site and the remainder of the week working remotely, subject to business needs. The contract for the Bid Officer position is for 6 months, with potential to extend, operating inside IR35. Security Clearance: Security Check ('SC Clearance') is desirable This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Ability to multitask Understanding of defence policy/procurement/supply chain Strong stakeholder management skills at all levels - internal and external Strong organisation skills Financial awareness Ability to prepare competitive bids IT Literate - MS Packages APM Qualification - desirable Role/responsibilities: Act as the main point of contact for customers throughout the bid process. Register new opportunities in the CRM system and maintain accurate data. Lead cross-functional bid teams to develop tailored, competitive proposals. Prepare cost estimates, pricing strategies, and populate demand plans. Collaborate with Contracts SMEs to release offers and support negotiations. Ensure successful project handover to implementation teams. Support audits, maintain quality standards, and enhance bid processes. Produce regular performance reports and manage escalation when required. Determine the appropriate commercial actions against requirements. Ensure all contracts adhere to procurement regulations and Government policy. Assist/Lead (depending on project value) in the portfolio management of requirements and contracts varying in risk and complexity ensuring contract obligations are met in line with the contract and business requirements. Draft Pre-Qualification Questionnaire (PQQ), Invitation To Tender (ITT) and contract documentation in accordance with policy and legislation. Negotiate terms and pricing depending on value, place and manage contracts and contract amendments. Support negotiation and contract placement above level of delegation when required and highlight novel and contentious issues to the Senior Commercial Officer (SCO) to ensure satisfactory resolution. Communicate in a timely manner with a range of internal and external stakeholders including suppliers and Subject Matter Experts. Provide support and assistance to commercial enabling teams to assist delivery of DE&S Business Improvement projects. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Bid Officer, Bid Manager, Bid Coordinator, Bid Co-ordinator, Bid Executive, Bid Administrator, Bid Specialist, Tender Officer, Tender Manager, Tender Coordinator, Tender Co-ordinator, Tender Executive, Tender Administrator, Tender Specialist, Proposal Officer, Proposal Manager, Proposal Coordinator, Proposal Co-ordinator, Proposal Executive, Proposal Administrator, Proposal Specialist Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment. JBRP1_UKTJ
Dec 04, 2025
Full time
Role: Bid Officer Salary/Rate: £15-20 per hour inside IR35 Location: Deeside Contract Duration: 6-months We are currently looking for a Bid Officer for our government client. This Bid Officer role is based full time on site in Deeside Flintshire 5 days per week. In time, this could reduce to 3 days a week on site and the remainder of the week working remotely, subject to business needs. The contract for the Bid Officer position is for 6 months, with potential to extend, operating inside IR35. Security Clearance: Security Check ('SC Clearance') is desirable This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Ability to multitask Understanding of defence policy/procurement/supply chain Strong stakeholder management skills at all levels - internal and external Strong organisation skills Financial awareness Ability to prepare competitive bids IT Literate - MS Packages APM Qualification - desirable Role/responsibilities: Act as the main point of contact for customers throughout the bid process. Register new opportunities in the CRM system and maintain accurate data. Lead cross-functional bid teams to develop tailored, competitive proposals. Prepare cost estimates, pricing strategies, and populate demand plans. Collaborate with Contracts SMEs to release offers and support negotiations. Ensure successful project handover to implementation teams. Support audits, maintain quality standards, and enhance bid processes. Produce regular performance reports and manage escalation when required. Determine the appropriate commercial actions against requirements. Ensure all contracts adhere to procurement regulations and Government policy. Assist/Lead (depending on project value) in the portfolio management of requirements and contracts varying in risk and complexity ensuring contract obligations are met in line with the contract and business requirements. Draft Pre-Qualification Questionnaire (PQQ), Invitation To Tender (ITT) and contract documentation in accordance with policy and legislation. Negotiate terms and pricing depending on value, place and manage contracts and contract amendments. Support negotiation and contract placement above level of delegation when required and highlight novel and contentious issues to the Senior Commercial Officer (SCO) to ensure satisfactory resolution. Communicate in a timely manner with a range of internal and external stakeholders including suppliers and Subject Matter Experts. Provide support and assistance to commercial enabling teams to assist delivery of DE&S Business Improvement projects. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Bid Officer, Bid Manager, Bid Coordinator, Bid Co-ordinator, Bid Executive, Bid Administrator, Bid Specialist, Tender Officer, Tender Manager, Tender Coordinator, Tender Co-ordinator, Tender Executive, Tender Administrator, Tender Specialist, Proposal Officer, Proposal Manager, Proposal Coordinator, Proposal Co-ordinator, Proposal Executive, Proposal Administrator, Proposal Specialist Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment. JBRP1_UKTJ
The Buckinghamshire Fire and Rescue Service
Haddenham, Buckinghamshire
People Administrator (Fixed-Term) Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £27,449 to £27,955 Per Annum Hours: Full-Time, 37-Hour Week Contract: Fixed-Term ( ASAP to 31 March 2026) Package: Local Government Pension Scheme Good Annual Leave Entitlement Employee Benefits Employee Assistance Programme Occupational Health Onsite Gym Facilities Are you highly organised, detail-focused, and passionate about delivering excellent service? If you thrive in a fast-paced environment and enjoy supporting people processes that make a real difference, we d love to hear from you! About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role As a People Administrator, you ll provide high-quality, confidential administrative support across the People Directorate. You ll be the first point of contact for queries, ensuring accurate and timely processing of employee data, and supporting key processes, such as recruitment, onboarding, training, and wellbeing initiatives. Your responsibilities will include: Administering employee lifecycle processes (starters, leavers, changes) Coordinating recruitment campaigns and onboarding activities Maintaining accurate records in HR systems (e.g., iTrent, PDR Pro) Supporting training and development events and e-learning administration Assisting with occupational health referrals and wellbeing initiatives Responding to queries via the People Helpdesk and ensuring excellent customer service About You We re looking for someone who is: Organised and detail-oriented, with strong administrative skills Customer-focused, with excellent communication and interpersonal skills Confident using HR systems and Microsoft Office, with a good understanding of GDPR and data protection Able to work independently and as part of a team in a busy environment Holds a full driving licence Experience & Qualifications Required GCSE Grade C or equivalent in Maths and English CIPD Level 3 (working towards) or equivalent experience Experience supporting HR operations, recruitment, training and data management Closing Date: 9.00am Monday 1 December 2025 Interviews will be held in the week commencing 1 December 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome. If there are any adaptations or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. Abatement & Protected Pension If are in receipt of a Firefighter s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply. No agencies please.
Dec 04, 2025
Contractor
People Administrator (Fixed-Term) Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £27,449 to £27,955 Per Annum Hours: Full-Time, 37-Hour Week Contract: Fixed-Term ( ASAP to 31 March 2026) Package: Local Government Pension Scheme Good Annual Leave Entitlement Employee Benefits Employee Assistance Programme Occupational Health Onsite Gym Facilities Are you highly organised, detail-focused, and passionate about delivering excellent service? If you thrive in a fast-paced environment and enjoy supporting people processes that make a real difference, we d love to hear from you! About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role As a People Administrator, you ll provide high-quality, confidential administrative support across the People Directorate. You ll be the first point of contact for queries, ensuring accurate and timely processing of employee data, and supporting key processes, such as recruitment, onboarding, training, and wellbeing initiatives. Your responsibilities will include: Administering employee lifecycle processes (starters, leavers, changes) Coordinating recruitment campaigns and onboarding activities Maintaining accurate records in HR systems (e.g., iTrent, PDR Pro) Supporting training and development events and e-learning administration Assisting with occupational health referrals and wellbeing initiatives Responding to queries via the People Helpdesk and ensuring excellent customer service About You We re looking for someone who is: Organised and detail-oriented, with strong administrative skills Customer-focused, with excellent communication and interpersonal skills Confident using HR systems and Microsoft Office, with a good understanding of GDPR and data protection Able to work independently and as part of a team in a busy environment Holds a full driving licence Experience & Qualifications Required GCSE Grade C or equivalent in Maths and English CIPD Level 3 (working towards) or equivalent experience Experience supporting HR operations, recruitment, training and data management Closing Date: 9.00am Monday 1 December 2025 Interviews will be held in the week commencing 1 December 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome. If there are any adaptations or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. Abatement & Protected Pension If are in receipt of a Firefighter s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply. No agencies please.
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to 40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Dec 04, 2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to 40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
12 month FTC Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Dec 04, 2025
Full time
12 month FTC Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Women's Pioneer Housing
Hammersmith And Fulham, London
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 04, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the role Bentley Manchester is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative role is advantageous along with proficient IT skills. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dec 04, 2025
Full time
About the role Bentley Manchester is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative role is advantageous along with proficient IT skills. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Wolverhampton is looking for a highly motivated and hardworking Senior Sales Administrator to join their fantastic team. As a Sytner Senior Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Senior Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dec 04, 2025
Full time
About the role Sytner Wolverhampton is looking for a highly motivated and hardworking Senior Sales Administrator to join their fantastic team. As a Sytner Senior Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Senior Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
HR Advisor Location: Wilmslow - Hybrid split of 3 days office, 2 days at home Salary: 30000 - 35000 per annum We're Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. As we scale for further growth across the Citation Group, hopefully, that's where you come in. We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The role Our whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We're looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You'll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth. Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible. Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity Colleague Engagement: Life's too short to hate where you work; you'll help drive colleague engagement through a variety of initiatives. Change & Growth: Support the team and business to drive change and business growth Liaise with payroll to ensure colleagues are paid correctly Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow The Person We're not your everyday HR department, and we're not looking for your everyday HR person. It's fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in. Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward. It's all about the people in Citation, so you'll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with. We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills. Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try. We're always looking for ways to improve our processes to create a better experience for colleagues, so you'll show initiative and come up with new ideas on how we can do this. Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Dec 04, 2025
Full time
HR Advisor Location: Wilmslow - Hybrid split of 3 days office, 2 days at home Salary: 30000 - 35000 per annum We're Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. As we scale for further growth across the Citation Group, hopefully, that's where you come in. We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The role Our whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We're looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You'll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth. Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible. Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity Colleague Engagement: Life's too short to hate where you work; you'll help drive colleague engagement through a variety of initiatives. Change & Growth: Support the team and business to drive change and business growth Liaise with payroll to ensure colleagues are paid correctly Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow The Person We're not your everyday HR department, and we're not looking for your everyday HR person. It's fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in. Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward. It's all about the people in Citation, so you'll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with. We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills. Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try. We're always looking for ways to improve our processes to create a better experience for colleagues, so you'll show initiative and come up with new ideas on how we can do this. Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Join our client team as a Finance Administrator! Are you ready to take the next step in your finance career? We are seeking a talented and motivated Finance Administrator to join our clients vibrant finance team in West London! This temporary with a possibility of going permanent opportunity offers a chance to make a significant impact in a growing organisation within the utilities sector. Location: Friendly office in West London, London (just a 9-minute walk from Chiswick Park train station) Contract Type: Temp with a possibility of going permanent Working Pattern: Full-time, Monday to Friday, 9:00 am - 5:00 pm Hourly Rate: 16 Remote Work: 2 days in the office, 3 days from home Key Responsibilities: As a Finance Administrator, you will play a crucial role in ensuring the financial operations run smoothly. Your main tasks will include: Sales Administration: Calculate, process, and send invoices to customers on a monthly or quarterly basis. Accounts Receivable: Perform credit control by managing sales ageing reports, issuing statements, and following up on payments through emails and calls. Accounts Payable: Assist with logging, chasing, and processing supplier invoices, ensuring they are correctly uploaded onto Xero. Other Administration: Set up new suppliers, create purchase orders, review employee expense claims, and allocate cash receipts and payments. Business Support: Address external queries from suppliers and customers and assist internal teams with financial inquiries. Data Quality: Perform reconciliations, identify and correct errors, and maintain accurate data processing. What We're Looking For: To succeed in this role, you should possess the following skills and experience: Experience: Minimum of 5 years in finance administration, particularly in accounts payable or receivable. Technical Skills: Intermediate Excel skills and experience using Xero and Sage50 accounting software. Customer Focus: Strong understanding of customer needs and a commitment to delivering quality service. Communication: Excellent communication skills for effective interaction with internal and external stakeholders. Organised and self-motivated: Methodical approach with keen attention to detail and the ability to work independently or as part of a small team. If you think this sounds like you please apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 04, 2025
Seasonal
Join our client team as a Finance Administrator! Are you ready to take the next step in your finance career? We are seeking a talented and motivated Finance Administrator to join our clients vibrant finance team in West London! This temporary with a possibility of going permanent opportunity offers a chance to make a significant impact in a growing organisation within the utilities sector. Location: Friendly office in West London, London (just a 9-minute walk from Chiswick Park train station) Contract Type: Temp with a possibility of going permanent Working Pattern: Full-time, Monday to Friday, 9:00 am - 5:00 pm Hourly Rate: 16 Remote Work: 2 days in the office, 3 days from home Key Responsibilities: As a Finance Administrator, you will play a crucial role in ensuring the financial operations run smoothly. Your main tasks will include: Sales Administration: Calculate, process, and send invoices to customers on a monthly or quarterly basis. Accounts Receivable: Perform credit control by managing sales ageing reports, issuing statements, and following up on payments through emails and calls. Accounts Payable: Assist with logging, chasing, and processing supplier invoices, ensuring they are correctly uploaded onto Xero. Other Administration: Set up new suppliers, create purchase orders, review employee expense claims, and allocate cash receipts and payments. Business Support: Address external queries from suppliers and customers and assist internal teams with financial inquiries. Data Quality: Perform reconciliations, identify and correct errors, and maintain accurate data processing. What We're Looking For: To succeed in this role, you should possess the following skills and experience: Experience: Minimum of 5 years in finance administration, particularly in accounts payable or receivable. Technical Skills: Intermediate Excel skills and experience using Xero and Sage50 accounting software. Customer Focus: Strong understanding of customer needs and a commitment to delivering quality service. Communication: Excellent communication skills for effective interaction with internal and external stakeholders. Organised and self-motivated: Methodical approach with keen attention to detail and the ability to work independently or as part of a small team. If you think this sounds like you please apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Base Location: Floor Level 4, Midland Metropolitan University Hospital, B66 2QT Salary: 13.85 ph PAYE Working pattern: Rotational shift pattern. Flexible working required including day & Weekend shifts EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point of contact for clients and engineers, the role involves managing work orders in the Maximo system, coordinating with technical teams and subcontractors, and producing regular performance reports. The position requires strong communication, organisational, and IT skills, with the ability to work independently and as part of a team in a fast-paced environment. Flexibility to cover shifts, weekends, and holidays is essential. Key Responsibilities Act as the first point of contact for all maintenance-related enquiries via phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers or subcontractors and raise purchase orders when needed. Provide accurate administrative support, including data entry, filing, and report preparation. Maintain effective communication with customers, technical teams, and management to ensure smooth operations. Support management by collating regular reports and performance data. Handle general office duties such as ordering supplies, arranging workwear, and managing HR-related records (leave, sickness, absence). Attend meetings to take minutes and provide updates on ongoing service requests. Escalate complaints appropriately and support continuous improvement to enhance customer satisfaction. Key Skills and Requirements Strong customer service and communication skills with a professional telephone manner. Experience in administrative or helpdesk roles - ideally within Facilities Management (FM), Technical, or Healthcare environments. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience using CAFM systems like Maximo and finance tools like Coupa . Excellent organisational and time management abilities with the capacity to prioritise multiple tasks. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently, meet deadlines, and handle pressure in a busy environment. Strong teamwork and collaboration skills, supporting colleagues and supervisors when required. Understanding of SLAs and the importance of timely service delivery in a customer-focused setting. Flexibility to work rotating shifts, weekends, and public holidays as required. Must be able to pass a DBS Standard Check due to the nature of the role within healthcare premises. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 04, 2025
Contractor
Base Location: Floor Level 4, Midland Metropolitan University Hospital, B66 2QT Salary: 13.85 ph PAYE Working pattern: Rotational shift pattern. Flexible working required including day & Weekend shifts EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point of contact for clients and engineers, the role involves managing work orders in the Maximo system, coordinating with technical teams and subcontractors, and producing regular performance reports. The position requires strong communication, organisational, and IT skills, with the ability to work independently and as part of a team in a fast-paced environment. Flexibility to cover shifts, weekends, and holidays is essential. Key Responsibilities Act as the first point of contact for all maintenance-related enquiries via phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers or subcontractors and raise purchase orders when needed. Provide accurate administrative support, including data entry, filing, and report preparation. Maintain effective communication with customers, technical teams, and management to ensure smooth operations. Support management by collating regular reports and performance data. Handle general office duties such as ordering supplies, arranging workwear, and managing HR-related records (leave, sickness, absence). Attend meetings to take minutes and provide updates on ongoing service requests. Escalate complaints appropriately and support continuous improvement to enhance customer satisfaction. Key Skills and Requirements Strong customer service and communication skills with a professional telephone manner. Experience in administrative or helpdesk roles - ideally within Facilities Management (FM), Technical, or Healthcare environments. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience using CAFM systems like Maximo and finance tools like Coupa . Excellent organisational and time management abilities with the capacity to prioritise multiple tasks. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently, meet deadlines, and handle pressure in a busy environment. Strong teamwork and collaboration skills, supporting colleagues and supervisors when required. Understanding of SLAs and the importance of timely service delivery in a customer-focused setting. Flexibility to work rotating shifts, weekends, and public holidays as required. Must be able to pass a DBS Standard Check due to the nature of the role within healthcare premises. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Our Client: Countrywide Grounds Maintenance is an established national landscape maintenance service provider, consisting of a network of 44 franchise businesses throughout the UK, supplying grounds maintenance and associated services to a wide client base. The Role: Support the Finance department, in particular working on customer portals to upload invoices Maintain the CGM mailbox and answer daily q click apply for full job details
Dec 04, 2025
Full time
Our Client: Countrywide Grounds Maintenance is an established national landscape maintenance service provider, consisting of a network of 44 franchise businesses throughout the UK, supplying grounds maintenance and associated services to a wide client base. The Role: Support the Finance department, in particular working on customer portals to upload invoices Maintain the CGM mailbox and answer daily q click apply for full job details
This is an excellent opportunity for a Multi-skilled Engineer to join a growing team in the property industry. The role involves ensuring the smooth operation and maintenance of electrical systems within a data centre in London. Client Details The company is a large organisation operating within the property industry. It offers expertise in facilities management and prides itself on delivering high-quality services to its clients. Description Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items To ensure all statutory compliance PPM's are carried out Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken To develop a good working relationship with all members of CBRE staff, sub-contractors and the client representatives Ensure the provision of a Safe and Healthy working environment by wearing the uniform and PPE Ensure the professional image of CBRE Managed Services is presented to clients Profile A successful Electrical Data Centre Engineer should have: Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste) Having flexible attitude with a "Can-do" approach and who is prepared to work outside their skill base to provide a customer base service Be prepared to undertake training as required by the post and the contract manager Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test Be able to react and work on their own initiative on an on-call system Be prepared to work on multiple sites as required Operate all systems within the building in a competent, effective and efficient manner, adhering to CWES guideline and bulletins Job Offer Competitive salary ranging from 47,000 to 50,000 per annum. Permanent position within a reputable organisation in London. Opportunities to develop and enhance your skills in the property industry. Supportive company culture with a focus on professional growth. Comprehensive benefits package. If you are an experienced Electrical Data Centre Engineer seeking a new challenge in London, this is an excellent opportunity to join a respected organisation in the property industry. Apply today to take the next step in your career!
Dec 04, 2025
Full time
This is an excellent opportunity for a Multi-skilled Engineer to join a growing team in the property industry. The role involves ensuring the smooth operation and maintenance of electrical systems within a data centre in London. Client Details The company is a large organisation operating within the property industry. It offers expertise in facilities management and prides itself on delivering high-quality services to its clients. Description Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items To ensure all statutory compliance PPM's are carried out Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken To develop a good working relationship with all members of CBRE staff, sub-contractors and the client representatives Ensure the provision of a Safe and Healthy working environment by wearing the uniform and PPE Ensure the professional image of CBRE Managed Services is presented to clients Profile A successful Electrical Data Centre Engineer should have: Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste) Having flexible attitude with a "Can-do" approach and who is prepared to work outside their skill base to provide a customer base service Be prepared to undertake training as required by the post and the contract manager Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test Be able to react and work on their own initiative on an on-call system Be prepared to work on multiple sites as required Operate all systems within the building in a competent, effective and efficient manner, adhering to CWES guideline and bulletins Job Offer Competitive salary ranging from 47,000 to 50,000 per annum. Permanent position within a reputable organisation in London. Opportunities to develop and enhance your skills in the property industry. Supportive company culture with a focus on professional growth. Comprehensive benefits package. If you are an experienced Electrical Data Centre Engineer seeking a new challenge in London, this is an excellent opportunity to join a respected organisation in the property industry. Apply today to take the next step in your career!
