Customer Service Advisor Location: Edinburgh Hours : Monday - Friday New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Scanning Documents Booking parts Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills use of Autoflow or E-Max Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. INDHIGH
Feb 11, 2026
Full time
Customer Service Advisor Location: Edinburgh Hours : Monday - Friday New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Scanning Documents Booking parts Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills use of Autoflow or E-Max Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. INDHIGH
An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke. Hybrid 3 days a week in Basingstoke HO and 2 days WFH Monday - Friday 9am - 5pm Full training will be given on products and processes If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this position you will play a critical role in building positive relationships with customers who have or plan to purchase products, ensuring their satisfaction by providing exceptional customer service through phone, email, and online interactions ensuring all administration is managed effectively to support. Previous customer service and ideally call handling experience is required for this role. You will be joining an amazing team and culture match, with beautiful offices and long-term prospects. Role responsibilities will include - Dealing promptly and efficiently with customer queries through phone, email, and chat interactions To receive and relay messages from customers and consumers Follow up customer and consumers queries to ensure a timely and satisfactory conclusion Open incoming mail and customer returns Respond to correspondence received by letter or email Distribute new product updates brochures and product information Process and send "Free Of Charge" items via Head Office Accurately process spare parts orders and invoices Accurately process repair requests and invoices Maintain up to date filing and general administration duties Please apply / get in touch to hear more INDCP
Feb 11, 2026
Full time
An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke. Hybrid 3 days a week in Basingstoke HO and 2 days WFH Monday - Friday 9am - 5pm Full training will be given on products and processes If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this position you will play a critical role in building positive relationships with customers who have or plan to purchase products, ensuring their satisfaction by providing exceptional customer service through phone, email, and online interactions ensuring all administration is managed effectively to support. Previous customer service and ideally call handling experience is required for this role. You will be joining an amazing team and culture match, with beautiful offices and long-term prospects. Role responsibilities will include - Dealing promptly and efficiently with customer queries through phone, email, and chat interactions To receive and relay messages from customers and consumers Follow up customer and consumers queries to ensure a timely and satisfactory conclusion Open incoming mail and customer returns Respond to correspondence received by letter or email Distribute new product updates brochures and product information Process and send "Free Of Charge" items via Head Office Accurately process spare parts orders and invoices Accurately process repair requests and invoices Maintain up to date filing and general administration duties Please apply / get in touch to hear more INDCP
PARTS ADVISOR Parts Advisor details: Basic Salary: £30,000 - £33,000 Working Hours: 8am-5pm Location: Banbury A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be methodical target driven, comfortable selling with quality customer service skills. Responsibilities of a Parts Advisor Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Strong customer service skills If you think you are a good fit for this Parts Advisor role, please contact Skills and state reference job number 53156 As well as this Parts Advisor role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: Parts Advisor, Parts Person, Parts Sales Rep, Parts Delivery, Parts Driver,
Feb 11, 2026
Full time
PARTS ADVISOR Parts Advisor details: Basic Salary: £30,000 - £33,000 Working Hours: 8am-5pm Location: Banbury A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be methodical target driven, comfortable selling with quality customer service skills. Responsibilities of a Parts Advisor Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Strong customer service skills If you think you are a good fit for this Parts Advisor role, please contact Skills and state reference job number 53156 As well as this Parts Advisor role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: Parts Advisor, Parts Person, Parts Sales Rep, Parts Delivery, Parts Driver,
We are currently recruiting for a Trainee Parts Advisor to join our ToyotaDealership in Grantham. Description An opportunity has arisen for a Trainee Parts Advisor to join our busy Parts Department. We offer full professional training and a guaranteed starting salary at the National Minimum Wage plus an additional £1200 bonus can be earned based on performance click apply for full job details
Feb 11, 2026
Full time
We are currently recruiting for a Trainee Parts Advisor to join our ToyotaDealership in Grantham. Description An opportunity has arisen for a Trainee Parts Advisor to join our busy Parts Department. We offer full professional training and a guaranteed starting salary at the National Minimum Wage plus an additional £1200 bonus can be earned based on performance click apply for full job details
We are working with a well-established, family-run business in Kirkbymoorside seeking a Parts Advisor to join their busy team, delivering a varied and customer-focused role in a friendly, collaborative environment. Responsibilities: Promote and sell parts to meet customer needs Supply service technicians with parts as required Maintain merchandise and presentation in the retail shop Assist with daily s click apply for full job details
Feb 11, 2026
Full time
We are working with a well-established, family-run business in Kirkbymoorside seeking a Parts Advisor to join their busy team, delivering a varied and customer-focused role in a friendly, collaborative environment. Responsibilities: Promote and sell parts to meet customer needs Supply service technicians with parts as required Maintain merchandise and presentation in the retail shop Assist with daily s click apply for full job details
Company Overview Ocean Motor Village is a franchised main car dealer dedicated to providing exceptional service in the automotive industry. Our mission is to offer high-quality new and used cars, along with reliable service and parts to ensure customer satisfaction. Summary Ocean Motor Village is seeking an experienced and motivated Vehicle Technician to join our dedicated service team. The successful candidate will be responsible for performing high-quality servicing, maintenance, and repairs while ensuring all work meets manufacturer and safety standards. Key Responsibilities: Carry out vehicle diagnostics, servicing, maintenance, and repairs to a high standard. Use modern diagnostic equipment to identify and resolve mechanical and electrical faults. Perform routine tasks such as oil changes, brake servicing, and tyre fitting. Ensure all repair and maintenance documentation is accurately completed. Work collaboratively with other technicians and service advisors to ensure efficient workflow. Maintain a clean, organised, and safe working environment in the workshop. Deliver excellent customer service and uphold the reputation of Ocean Motor Village. Requirements: Qualified Vehicle Technician (NVQ Level 3 or equivalent). Proven experience working in a busy workshop or dealership environment. Strong understanding of modern vehicle systems and diagnostic tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Full UK driving licence required. What We Offer: Competitive salary based on experience and qualifications, with a bonus structure in place for achieving performance targets - £42,000 OTE. Ongoing training and professional development opportunities. Supportive and professional working environment. Relocation assistance for suitable candidates. Work permit application support provided. Join Ocean Motor Village and become part of a trusted and growing dealership dedicated to excellence in automotive service and customer care. Job Types: Full-time, Permanent Pay: From £35,000.00 per year Work Location: In person
Feb 11, 2026
Full time
Company Overview Ocean Motor Village is a franchised main car dealer dedicated to providing exceptional service in the automotive industry. Our mission is to offer high-quality new and used cars, along with reliable service and parts to ensure customer satisfaction. Summary Ocean Motor Village is seeking an experienced and motivated Vehicle Technician to join our dedicated service team. The successful candidate will be responsible for performing high-quality servicing, maintenance, and repairs while ensuring all work meets manufacturer and safety standards. Key Responsibilities: Carry out vehicle diagnostics, servicing, maintenance, and repairs to a high standard. Use modern diagnostic equipment to identify and resolve mechanical and electrical faults. Perform routine tasks such as oil changes, brake servicing, and tyre fitting. Ensure all repair and maintenance documentation is accurately completed. Work collaboratively with other technicians and service advisors to ensure efficient workflow. Maintain a clean, organised, and safe working environment in the workshop. Deliver excellent customer service and uphold the reputation of Ocean Motor Village. Requirements: Qualified Vehicle Technician (NVQ Level 3 or equivalent). Proven experience working in a busy workshop or dealership environment. Strong understanding of modern vehicle systems and diagnostic tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Full UK driving licence required. What We Offer: Competitive salary based on experience and qualifications, with a bonus structure in place for achieving performance targets - £42,000 OTE. Ongoing training and professional development opportunities. Supportive and professional working environment. Relocation assistance for suitable candidates. Work permit application support provided. Join Ocean Motor Village and become part of a trusted and growing dealership dedicated to excellence in automotive service and customer care. Job Types: Full-time, Permanent Pay: From £35,000.00 per year Work Location: In person
Service Advisor Motor Trade / Automotive Dealership - Experience Required! Basic Salary: £29,000 £31,000 OTE: £35.2k+ Location: Exeter Job Type: Full Time / Permanent Hours: Monday to Friday (8am 6pm), 1 in 4 Saturdays 8.0am to 12.30pm Are you an experienced Service Advisor ready to take the next step in your motor trade career? We re working with a well-established automotive dealership in the Exeter area that s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What s in it for you? A competitive basic salary with a realistic OTE of up to £35.2k (but it is uncapped!) Opportunity to work with a respected automotive dealer group and a supportive management team Ongoing training and professional development within the motor trade A vibrant, high-performing team in a modern dealership environment Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: Advising customers on vehicle servicing, maintenance, and repair needs Accurately booking vehicles into the workshop and keeping customers informed throughout Identifying and promoting additional work, parts, and services where appropriate Handling invoices, warranty claims, and all relevant service documentation Delivering an exceptional customer experience to build lasting relationships and loyalty What We re Looking For: Proven experience as a Service Advisor within a franchised dealership environment A strong understanding of automotive servicing and technical processes Excellent communication, interpersonal, and organisational skills A professional appearance and a customer-centric mindset A passion for the motor trade and a solid, stable employment history If you re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
Feb 11, 2026
Full time
Service Advisor Motor Trade / Automotive Dealership - Experience Required! Basic Salary: £29,000 £31,000 OTE: £35.2k+ Location: Exeter Job Type: Full Time / Permanent Hours: Monday to Friday (8am 6pm), 1 in 4 Saturdays 8.0am to 12.30pm Are you an experienced Service Advisor ready to take the next step in your motor trade career? We re working with a well-established automotive dealership in the Exeter area that s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What s in it for you? A competitive basic salary with a realistic OTE of up to £35.2k (but it is uncapped!) Opportunity to work with a respected automotive dealer group and a supportive management team Ongoing training and professional development within the motor trade A vibrant, high-performing team in a modern dealership environment Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: Advising customers on vehicle servicing, maintenance, and repair needs Accurately booking vehicles into the workshop and keeping customers informed throughout Identifying and promoting additional work, parts, and services where appropriate Handling invoices, warranty claims, and all relevant service documentation Delivering an exceptional customer experience to build lasting relationships and loyalty What We re Looking For: Proven experience as a Service Advisor within a franchised dealership environment A strong understanding of automotive servicing and technical processes Excellent communication, interpersonal, and organisational skills A professional appearance and a customer-centric mindset A passion for the motor trade and a solid, stable employment history If you re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
Join a reputable franchised car dealership in Epsom as a Service Advisor. This role provides an excellent opportunity to develop your career within a well-established main dealer, offering competitive remuneration and professional growth prospects. Benefits: Competitive basic salary of £30,000 to £32,000 per annum Uncapped earning potential, with realistic OTE exceeding £37,000 annually Monday to Friday working hours, with 1 in 4 Saturdays on a rota Generous holiday entitlement starting at 23 days, increasing with service Supportive team environment promoting ongoing training and development Opportunities for career progression within a recognised dealership brand Duties: Deliver exceptional customer service by establishing rapport and ensuring customer satisfaction Manage customer vehicle needs from booking to vehicle handover Advise customers on vehicle repairs, servicing, and maintenance options Collaborate with technicians and workshop control to ensure efficient workflow Upsell additional services and parts where appropriate Maintain accurate documentation and ensure compliance with dealership procedures Requirements: Proven experience as a Service Advisor within a franchised or main dealer environment Strong customer service skills with a professional and friendly demeanour Excellent communication and organisational skills Knowledge of automotive systems, repairs, and service procedures is advantageous Proactive attitude with an ability to work effectively within a team Full UK driving licence If you are an experienced Service Advisor seeking a rewarding role in Epsom, this is an ideal opportunity to join a respected dealership. Our client values dedicated professionals committed to delivering outstanding customer service, and they are keen to welcome motivated individuals to their team. To find out more about this Service Advisor vacancy, please contact Liam Buffenbarger at Perfect Placement Automotive Recruitment, where our team specialises in connecting skilled candidates with their ideal roles in the motor trade.
Feb 10, 2026
Full time
Join a reputable franchised car dealership in Epsom as a Service Advisor. This role provides an excellent opportunity to develop your career within a well-established main dealer, offering competitive remuneration and professional growth prospects. Benefits: Competitive basic salary of £30,000 to £32,000 per annum Uncapped earning potential, with realistic OTE exceeding £37,000 annually Monday to Friday working hours, with 1 in 4 Saturdays on a rota Generous holiday entitlement starting at 23 days, increasing with service Supportive team environment promoting ongoing training and development Opportunities for career progression within a recognised dealership brand Duties: Deliver exceptional customer service by establishing rapport and ensuring customer satisfaction Manage customer vehicle needs from booking to vehicle handover Advise customers on vehicle repairs, servicing, and maintenance options Collaborate with technicians and workshop control to ensure efficient workflow Upsell additional services and parts where appropriate Maintain accurate documentation and ensure compliance with dealership procedures Requirements: Proven experience as a Service Advisor within a franchised or main dealer environment Strong customer service skills with a professional and friendly demeanour Excellent communication and organisational skills Knowledge of automotive systems, repairs, and service procedures is advantageous Proactive attitude with an ability to work effectively within a team Full UK driving licence If you are an experienced Service Advisor seeking a rewarding role in Epsom, this is an ideal opportunity to join a respected dealership. Our client values dedicated professionals committed to delivering outstanding customer service, and they are keen to welcome motivated individuals to their team. To find out more about this Service Advisor vacancy, please contact Liam Buffenbarger at Perfect Placement Automotive Recruitment, where our team specialises in connecting skilled candidates with their ideal roles in the motor trade.
Used Car Sales Controller Newbury (Berkshire) 50,000 - 60,000 OTE/annum. We are looking for an experienced Used Car Sales Controller for our client's Franchised Car Dealership based in the Newbury area. Duties will include: Overseeing the entire used car inventory, including acquisitions, pricing, and merchandising, both online and on our forecourts. Work closely with the sales team to ensure a diverse and appealing selection of used vehicles. Conducting thorough appraisals of trade-ins and used cars, taking into account market trends, vehicle conditions, and other relevant factors. Determine competitive and attractive pricing for each vehicle. Collaborating with the service department to ensure used vehicles undergo necessary reconditioning and repairs, maintaining quality standards for our customers. Developing and executing effective marketing strategies to promote used car sales, both online and offline. Assisting the sales team with product knowledge, pricing, and availability information for used vehicles. Providing guidance on negotiation strategies and maximising every sale opportunity. Working with the sales team to ensure every Used enquiry is dealt with in accordance with our contact strategy. Ensuring all necessary paperwork is accurately completed and filed in compliance with legal regulations. Communicating and developing strong personal relationships with customers to maintain their continued loyalty. The Successful Applicant Proven experience in automotive sales, used car management, or a related role. In-depth knowledge of the used car market, including pricing trends and popular models. Strong negotiation and sales skills, with a customer-oriented approach. Excellent organizational and multitasking abilities. Attention to detail and ability to assess vehicle conditions accurately. Proficiency in using automotive software. Strong communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Full driving licence. If we have not responded to your application within 7 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Feb 10, 2026
Full time
Used Car Sales Controller Newbury (Berkshire) 50,000 - 60,000 OTE/annum. We are looking for an experienced Used Car Sales Controller for our client's Franchised Car Dealership based in the Newbury area. Duties will include: Overseeing the entire used car inventory, including acquisitions, pricing, and merchandising, both online and on our forecourts. Work closely with the sales team to ensure a diverse and appealing selection of used vehicles. Conducting thorough appraisals of trade-ins and used cars, taking into account market trends, vehicle conditions, and other relevant factors. Determine competitive and attractive pricing for each vehicle. Collaborating with the service department to ensure used vehicles undergo necessary reconditioning and repairs, maintaining quality standards for our customers. Developing and executing effective marketing strategies to promote used car sales, both online and offline. Assisting the sales team with product knowledge, pricing, and availability information for used vehicles. Providing guidance on negotiation strategies and maximising every sale opportunity. Working with the sales team to ensure every Used enquiry is dealt with in accordance with our contact strategy. Ensuring all necessary paperwork is accurately completed and filed in compliance with legal regulations. Communicating and developing strong personal relationships with customers to maintain their continued loyalty. The Successful Applicant Proven experience in automotive sales, used car management, or a related role. In-depth knowledge of the used car market, including pricing trends and popular models. Strong negotiation and sales skills, with a customer-oriented approach. Excellent organizational and multitasking abilities. Attention to detail and ability to assess vehicle conditions accurately. Proficiency in using automotive software. Strong communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Full driving licence. If we have not responded to your application within 7 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
AKA The Recruitment Specialists
Mansfield, Nottinghamshire
A ka Recruitment are continuing to work with a thriving client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position based in Mansfield. Working Monday to Friday 8.30am to 5.30pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic of 25-28k plus an bonus heading up to a overall salary of 31-33k. Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this role is Aka3707
Feb 10, 2026
Full time
A ka Recruitment are continuing to work with a thriving client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position based in Mansfield. Working Monday to Friday 8.30am to 5.30pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic of 25-28k plus an bonus heading up to a overall salary of 31-33k. Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this role is Aka3707
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are looking for an experienced HR Business Partner to support academy leaders and deliver high quality people-focused advice across the Federation. This is a hands on role where you will work closely with senior leaders, providing expert advice on employee relations, workforce planning and organisational change. You'll lead complex casework, coach leaders on effective people management, and support initiatives that improve engagement, wellbeing and performance. The role involves regular visits to academies, building strong relationships and ensuring consistent, high quality HR practice. You'll also contribute to HR projects, policy development and leadership training. If you're a proactive, solutions focused HR professional with strong ER experience and a passion for education, we'd love to hear from you. CLICK HERE FOR A FULL JOB DESCRIPTION AND PERSON SPECIFICATION. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Acting as a trusted HR partner to academy leaders, providing proactive, pragmatic advice on workforce planning, engagement, performance and wellbeing Providing expert advice and support to managers on complex employee relations cases, including disciplinaries, grievances, sickness absence, capability management and restructures, ensuring legal compliance and timely resolution Coaching and supporting senior leaders to strengthen people management capability and embed best practice, including informal dispute resolution Providing expert advice and support to leaders on organisational change, including restructures and TUPE transfers, supporting with managing consultation processes and trade union relationships Analysing workforce data and trends to inform HR initiatives such as retention, attendance improvement, and improving the employee experience For a full list of job responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Significant experience operating at HR Business Partner or senior HR advisory level within a complex organisation, influencing senior stakeholders Proven experience managing complex employee relations cases, including change management and restructuring, with strong employment law knowledge The ability to coach, influence and challenge senior leaders with credibility, empathy and professionalism For a full job specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Feb 10, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are looking for an experienced HR Business Partner to support academy leaders and deliver high quality people-focused advice across the Federation. This is a hands on role where you will work closely with senior leaders, providing expert advice on employee relations, workforce planning and organisational change. You'll lead complex casework, coach leaders on effective people management, and support initiatives that improve engagement, wellbeing and performance. The role involves regular visits to academies, building strong relationships and ensuring consistent, high quality HR practice. You'll also contribute to HR projects, policy development and leadership training. If you're a proactive, solutions focused HR professional with strong ER experience and a passion for education, we'd love to hear from you. CLICK HERE FOR A FULL JOB DESCRIPTION AND PERSON SPECIFICATION. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Acting as a trusted HR partner to academy leaders, providing proactive, pragmatic advice on workforce planning, engagement, performance and wellbeing Providing expert advice and support to managers on complex employee relations cases, including disciplinaries, grievances, sickness absence, capability management and restructures, ensuring legal compliance and timely resolution Coaching and supporting senior leaders to strengthen people management capability and embed best practice, including informal dispute resolution Providing expert advice and support to leaders on organisational change, including restructures and TUPE transfers, supporting with managing consultation processes and trade union relationships Analysing workforce data and trends to inform HR initiatives such as retention, attendance improvement, and improving the employee experience For a full list of job responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Significant experience operating at HR Business Partner or senior HR advisory level within a complex organisation, influencing senior stakeholders Proven experience managing complex employee relations cases, including change management and restructuring, with strong employment law knowledge The ability to coach, influence and challenge senior leaders with credibility, empathy and professionalism For a full job specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Workshop Controller - Car Dealership Bristol (Bristol) £35,000 basic salary - £45,000 OTE We urgently require an experienced Workshop Controller for our clients Franchise Car Dealership in the Bristol (Bristol) area. Responsible for a large team of technicians, we are looking for a good communicator who can motivate the team. Applicant Requirements Understands workshop productivity. Quality control of completed jobs. Good communication skills. Ideally qualified to NVQ Level 3 or equivalent in Motor Vehicle Technician or previous Senior Service Advisor If we have not responded to your application within 7 working days please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Feb 10, 2026
Full time
Workshop Controller - Car Dealership Bristol (Bristol) £35,000 basic salary - £45,000 OTE We urgently require an experienced Workshop Controller for our clients Franchise Car Dealership in the Bristol (Bristol) area. Responsible for a large team of technicians, we are looking for a good communicator who can motivate the team. Applicant Requirements Understands workshop productivity. Quality control of completed jobs. Good communication skills. Ideally qualified to NVQ Level 3 or equivalent in Motor Vehicle Technician or previous Senior Service Advisor If we have not responded to your application within 7 working days please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Are you an experienced professional seeking a rewarding role within the automotive industry? Our client, a reputable franchised car dealership in Crawley, West Sussex, is actively recruiting for a Service Administrator. This is an excellent opportunity for individuals with strong administrative skills and a passion for automotive service to join a well-established team committed to delivering exceptional customer care. Our client values dedication, excellence, and a proactive attitude. The Service Administrator role offers a clear pathway for career progression and development within the company. If you possess relevant experience and a desire to thrive in a supportive environment, this opportunity could be the perfect fit. Benefits: Competitive salary with attractive OTE potential Opportunities for career advancement within the dealership Ongoing training and development initiatives Friendly, supportive team environment Monday to Friday working hours, ensuring work-life balance Duties: Efficient management of service bookings and appointments Liaising with customers to schedule services and provide updates Coordinating with the service team to ensure timely task completion Handling administrative duties such as invoicing, filing, and data entry Assisting with customer inquiries whilst delivering excellent customer service Requirements: Proven experience in administrative or customer service roles, ideally within the automotive sector Strong organisational and time management skills Excellent communication and interpersonal abilities Proficiency in Microsoft Office Suite and Keyloop (Kerridge) Attention to detail and ability to multitask in a fast-paced environment If you are motivated, customer-focused, and eager to progress your automotive career as a Service Administrator, our client wants to hear from you. Join their award-winning aftersales team and contribute to a dealership renowned for its commitment to quality and customer satisfaction. To learn more about this Service Administrator role or other vacancies in your area, please contact Darwin Manship at Perfect Placement. We specialise in Motor Trade jobs and can assist in helping you find a position that aligns with your career goals. With over 1,800 live vacancies nationwide, from Car Parts Advisor to Aftersales Manager, your next opportunity awaits.
Feb 10, 2026
Full time
Are you an experienced professional seeking a rewarding role within the automotive industry? Our client, a reputable franchised car dealership in Crawley, West Sussex, is actively recruiting for a Service Administrator. This is an excellent opportunity for individuals with strong administrative skills and a passion for automotive service to join a well-established team committed to delivering exceptional customer care. Our client values dedication, excellence, and a proactive attitude. The Service Administrator role offers a clear pathway for career progression and development within the company. If you possess relevant experience and a desire to thrive in a supportive environment, this opportunity could be the perfect fit. Benefits: Competitive salary with attractive OTE potential Opportunities for career advancement within the dealership Ongoing training and development initiatives Friendly, supportive team environment Monday to Friday working hours, ensuring work-life balance Duties: Efficient management of service bookings and appointments Liaising with customers to schedule services and provide updates Coordinating with the service team to ensure timely task completion Handling administrative duties such as invoicing, filing, and data entry Assisting with customer inquiries whilst delivering excellent customer service Requirements: Proven experience in administrative or customer service roles, ideally within the automotive sector Strong organisational and time management skills Excellent communication and interpersonal abilities Proficiency in Microsoft Office Suite and Keyloop (Kerridge) Attention to detail and ability to multitask in a fast-paced environment If you are motivated, customer-focused, and eager to progress your automotive career as a Service Administrator, our client wants to hear from you. Join their award-winning aftersales team and contribute to a dealership renowned for its commitment to quality and customer satisfaction. To learn more about this Service Administrator role or other vacancies in your area, please contact Darwin Manship at Perfect Placement. We specialise in Motor Trade jobs and can assist in helping you find a position that aligns with your career goals. With over 1,800 live vacancies nationwide, from Car Parts Advisor to Aftersales Manager, your next opportunity awaits.
PLEASE DO NOT APPLY FOR THIS ROLE IF YOU HAVE NEVER WORKED AS A SERVICE ADVSIOR WITHIN A UK MAIN DEALER - THANK YOU Car Dealership Service Advisor £28.5k basic with £36.9k OTE Hertfordshire Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in Hertfordshire, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Feb 10, 2026
Full time
PLEASE DO NOT APPLY FOR THIS ROLE IF YOU HAVE NEVER WORKED AS A SERVICE ADVSIOR WITHIN A UK MAIN DEALER - THANK YOU Car Dealership Service Advisor £28.5k basic with £36.9k OTE Hertfordshire Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in Hertfordshire, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Research Scientist, Open Source Technical Safeguards London, UK About the AI Security Institute The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We're in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We're here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Societal Resilience Societal Resilience is a multidisciplinary team that studies how advanced AI models can impact people and society. We research the prevalence and severity of high impact societal risks caused by frontier AI deployment, and develop mitigations to address these risks. Core research topics include the use of AI for assisting with criminal activities, preventing critical overreliance on insufficiently robust systems, undermining trust in information, jeopardising psychological wellbeing, or for malicious social engineering. We are interested in both immediate and medium term risks. Why this team matters One emerging risk area we are concerned with is the use of open weight models to drive risks like child sexual abuse material (CSAM) and non consensual intimate imagery (NCII) generation. AISI has previously published research on methods for making open weight models more robust against malicious tampering. In this role, you'll join a strongly collaborative technical research team to help design and develop technical safeguards for open weight models that will reduce the risks of CSAM, NCII, and other risks. We do not expect this role to handle this kind of content directly. About the role This is a research scientist position focused on developing technical safeguards against tampering with open weight models. The role will focus on mitigating AI generated CSAM and NCII by targeting the real world supply chain driving harm: open weight models, adaptation artifacts (LoRAs, guides), and downstream distribution infrastructure (hosting platforms, app stores, operating systems). Our approach prioritises downstream mitigations and actors beyond frontier model developers. This role will build technical tools, protocols, and evidence that platforms and OS/app ecosystems can adopt. This work belongs inside UK government because effective mitigation requires cross agency coordination (Home Office, DSIT, Ofcom), engagement with regulated platforms under the Online Safety Act, and credible evidence to inform policy trade offs across innovation, competition, and child protection. This role will synthesize threat intelligence on how AI generated CSAM and NCII are developed, create scalable screening methodologies that platforms can realistically run, and publish best practice protocols with NGOs to raise the floor across the ecosystem. You'll work closely with engineers and domain experts across AISI, as well as external research collaborators at Home Office, Internet Watch Foundation, and Ofcom. Researchers on this team have substantial freedom to shape independent research agendas, lead collaborations, and initiate projects that push the frontier of what evaluations can reveal. Example Projects Publish a Problem Book framing the technical challenges and research directions for preventing CSAM/NCII misuse across model and hosting layers. Develop threat models for how AI generated CSAM and NCII are created and shared. Design and pilot scalable, automated screening methodologies platforms can run pre publication on uploads (topic general prototypes that avoid exposure to illegal content). Develop approaches for identifying and tracking known or novel CSAM LoRAs to enable platform blocking at upload. Co develop best practice protocols with NGOs (e.g., Thorn/IWF) for hosting, app store, and OS enforcement. This is an individual contributor role with no line management responsibilities. You will report into a senior Research Scientist overseeing our team's misuse workstream. Impact Your work will raise safety standards across hosting and distribution layers, reduce the availability of CSAM/NCII generating artifacts (e.g., LoRAs) on major platforms, inform industry protocols and possibly standards, and provide actionable evidence for government decisions. Crucially, we do not expect this role to handle NCII or CSAM material. Role Requirements We're flexible on the exact profile and expect successful candidates will meet many (but not necessarily all) of the criteria below. Depending on experience, we will consider candidates at either the RS or Senior RS level. At least 3+ years of relevant experience in applied ML, trust & safety tooling, content moderation, security engineering, or adjacent technical fields; we also welcome strong earlier career applicants (2-3 years) with demonstrated impact in open source technical work. Deep familiarity with open weight image/video models (diffusion, LoRA), model hosting ecosystems (e.g., Hugging Face, GitHub), and the limitations of pre deployment safeguards. Strong methodological rigor and creativity; able to design automated, scalable evaluations and detection methods that generalise and avoid reliance on illegal content. Strong Python and ML stack (PyTorch/JAX), data engineering, and systems skills; experience building pipelines and tooling that run at platform scale. Knowledge of fingerprinting and detection approaches (e.g., perceptual hashing, embedding based similarity, behavioural signatures), and their privacy and robustness trade offs. Excellent writing and communication for technical and policy audiences; ability to translate evidence into practical governance guidance. High agency, ethical judgment, and safe working practices for sensitive topics. Commit to work from our London office in Whitehall for parts of the week, with flexibility for remote work. We're looking for full time commitment but are open to part time arrangements. Preferred Experience collaborating with hosting platforms, app stores, OS vendors, or regulators (e.g., Ofcom) on safety by design initiatives. Familiarity with Online Safety Act requirements and platform trust & safety operations; prior work with NGOs such as IWF, Thorn, or STOPNCII.org. Expertise in diffusion models and adaptation techniques (LoRA), model evaluation, and secure tooling for sensitive domains. Experience with privacy preserving computation, metadata poor detection, and standardization efforts (RFCs, protocols). Open source contributions (tools, libraries) and evidence of leading cross sector technical projects. Example backgrounds Senior trust & safety engineer who built automated content integrity pipelines for a large platform; strong OS/Strack record; experience with model hosting ecosystems. Applied ML researcher with a PhD/postdoc in computer vision or ML safety; hands on with diffusion/LoRA; led evaluations and published tooling used by industry. Security/data engineer with 3+ years building scalable detection systems; experience in fingerprinting, hashing, and privacy preserving methods; collaborated with regulators/NGOs. What we offer Impact you couldn't have anywhere else Incredibly talented, mission driven and supportive colleagues Direct influence on how frontier AI is governed and deployed globally Work with the Prime Minister's AI Advisor and leading AI companies Opportunity to shape the first & best resourced public interest research team focused on AI security Resources & access Pre release access to multiple frontier models and ample compute Extensive operational support so you can focus on research and ship quickly Work with experts across national security, policy, AI research, and adjacent sciences If you're talented and driven, you'll own important problems early. 5 development days per year, an annual L&D budget, and travel support for conferences and external collaborations. Freedom to pursue research bets without product pressure Opportunities to publish and collaborate externally Life & family Modern central London office (cafes, food court, gym) or option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford, or Bristol Hybrid working with opportunities for occasional remote work abroad At least 25 days' annual leave, 8 public holidays, and extra team wide breaks Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time) Plus: 27% government funded pension contribution on top of salary, work from home equipment and dental insurance Annual salary is benchmarked to role scope and relevant experience. Most offers land between £65,000 and £145,000 (base plus technical allowance), with 27% employer pension and other benefits on top (details on the "what we offer" section on our careers page). This role sits outside of the DDaT pay framework given the scope of this role requires in depth technical expertise in frontier AI safety, robustness and advanced AI architectures. Salary ranges Level 3 - Total Package £65,000 - £75,000 inclusive of a base salary £35,720 plus additional technical talent allowance of between £29,280 - £39,280 . click apply for full job details
Feb 10, 2026
Full time
Research Scientist, Open Source Technical Safeguards London, UK About the AI Security Institute The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We're in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We're here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Societal Resilience Societal Resilience is a multidisciplinary team that studies how advanced AI models can impact people and society. We research the prevalence and severity of high impact societal risks caused by frontier AI deployment, and develop mitigations to address these risks. Core research topics include the use of AI for assisting with criminal activities, preventing critical overreliance on insufficiently robust systems, undermining trust in information, jeopardising psychological wellbeing, or for malicious social engineering. We are interested in both immediate and medium term risks. Why this team matters One emerging risk area we are concerned with is the use of open weight models to drive risks like child sexual abuse material (CSAM) and non consensual intimate imagery (NCII) generation. AISI has previously published research on methods for making open weight models more robust against malicious tampering. In this role, you'll join a strongly collaborative technical research team to help design and develop technical safeguards for open weight models that will reduce the risks of CSAM, NCII, and other risks. We do not expect this role to handle this kind of content directly. About the role This is a research scientist position focused on developing technical safeguards against tampering with open weight models. The role will focus on mitigating AI generated CSAM and NCII by targeting the real world supply chain driving harm: open weight models, adaptation artifacts (LoRAs, guides), and downstream distribution infrastructure (hosting platforms, app stores, operating systems). Our approach prioritises downstream mitigations and actors beyond frontier model developers. This role will build technical tools, protocols, and evidence that platforms and OS/app ecosystems can adopt. This work belongs inside UK government because effective mitigation requires cross agency coordination (Home Office, DSIT, Ofcom), engagement with regulated platforms under the Online Safety Act, and credible evidence to inform policy trade offs across innovation, competition, and child protection. This role will synthesize threat intelligence on how AI generated CSAM and NCII are developed, create scalable screening methodologies that platforms can realistically run, and publish best practice protocols with NGOs to raise the floor across the ecosystem. You'll work closely with engineers and domain experts across AISI, as well as external research collaborators at Home Office, Internet Watch Foundation, and Ofcom. Researchers on this team have substantial freedom to shape independent research agendas, lead collaborations, and initiate projects that push the frontier of what evaluations can reveal. Example Projects Publish a Problem Book framing the technical challenges and research directions for preventing CSAM/NCII misuse across model and hosting layers. Develop threat models for how AI generated CSAM and NCII are created and shared. Design and pilot scalable, automated screening methodologies platforms can run pre publication on uploads (topic general prototypes that avoid exposure to illegal content). Develop approaches for identifying and tracking known or novel CSAM LoRAs to enable platform blocking at upload. Co develop best practice protocols with NGOs (e.g., Thorn/IWF) for hosting, app store, and OS enforcement. This is an individual contributor role with no line management responsibilities. You will report into a senior Research Scientist overseeing our team's misuse workstream. Impact Your work will raise safety standards across hosting and distribution layers, reduce the availability of CSAM/NCII generating artifacts (e.g., LoRAs) on major platforms, inform industry protocols and possibly standards, and provide actionable evidence for government decisions. Crucially, we do not expect this role to handle NCII or CSAM material. Role Requirements We're flexible on the exact profile and expect successful candidates will meet many (but not necessarily all) of the criteria below. Depending on experience, we will consider candidates at either the RS or Senior RS level. At least 3+ years of relevant experience in applied ML, trust & safety tooling, content moderation, security engineering, or adjacent technical fields; we also welcome strong earlier career applicants (2-3 years) with demonstrated impact in open source technical work. Deep familiarity with open weight image/video models (diffusion, LoRA), model hosting ecosystems (e.g., Hugging Face, GitHub), and the limitations of pre deployment safeguards. Strong methodological rigor and creativity; able to design automated, scalable evaluations and detection methods that generalise and avoid reliance on illegal content. Strong Python and ML stack (PyTorch/JAX), data engineering, and systems skills; experience building pipelines and tooling that run at platform scale. Knowledge of fingerprinting and detection approaches (e.g., perceptual hashing, embedding based similarity, behavioural signatures), and their privacy and robustness trade offs. Excellent writing and communication for technical and policy audiences; ability to translate evidence into practical governance guidance. High agency, ethical judgment, and safe working practices for sensitive topics. Commit to work from our London office in Whitehall for parts of the week, with flexibility for remote work. We're looking for full time commitment but are open to part time arrangements. Preferred Experience collaborating with hosting platforms, app stores, OS vendors, or regulators (e.g., Ofcom) on safety by design initiatives. Familiarity with Online Safety Act requirements and platform trust & safety operations; prior work with NGOs such as IWF, Thorn, or STOPNCII.org. Expertise in diffusion models and adaptation techniques (LoRA), model evaluation, and secure tooling for sensitive domains. Experience with privacy preserving computation, metadata poor detection, and standardization efforts (RFCs, protocols). Open source contributions (tools, libraries) and evidence of leading cross sector technical projects. Example backgrounds Senior trust & safety engineer who built automated content integrity pipelines for a large platform; strong OS/Strack record; experience with model hosting ecosystems. Applied ML researcher with a PhD/postdoc in computer vision or ML safety; hands on with diffusion/LoRA; led evaluations and published tooling used by industry. Security/data engineer with 3+ years building scalable detection systems; experience in fingerprinting, hashing, and privacy preserving methods; collaborated with regulators/NGOs. What we offer Impact you couldn't have anywhere else Incredibly talented, mission driven and supportive colleagues Direct influence on how frontier AI is governed and deployed globally Work with the Prime Minister's AI Advisor and leading AI companies Opportunity to shape the first & best resourced public interest research team focused on AI security Resources & access Pre release access to multiple frontier models and ample compute Extensive operational support so you can focus on research and ship quickly Work with experts across national security, policy, AI research, and adjacent sciences If you're talented and driven, you'll own important problems early. 5 development days per year, an annual L&D budget, and travel support for conferences and external collaborations. Freedom to pursue research bets without product pressure Opportunities to publish and collaborate externally Life & family Modern central London office (cafes, food court, gym) or option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford, or Bristol Hybrid working with opportunities for occasional remote work abroad At least 25 days' annual leave, 8 public holidays, and extra team wide breaks Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time) Plus: 27% government funded pension contribution on top of salary, work from home equipment and dental insurance Annual salary is benchmarked to role scope and relevant experience. Most offers land between £65,000 and £145,000 (base plus technical allowance), with 27% employer pension and other benefits on top (details on the "what we offer" section on our careers page). This role sits outside of the DDaT pay framework given the scope of this role requires in depth technical expertise in frontier AI safety, robustness and advanced AI architectures. Salary ranges Level 3 - Total Package £65,000 - £75,000 inclusive of a base salary £35,720 plus additional technical talent allowance of between £29,280 - £39,280 . click apply for full job details
Service Advisor Motor Trade / Automotive Dealership Basic Salary: £30,000 £32,000 OTE: £38k - £40k+ Location: Croydon Job Type: Full Time / Permanent Hours: Monday to Friday (8am 6pm) - No Saturdays! Are you an experienced Service Advisor ready to take the next step in your motor trade career? We re working with a well-established automotive dealership in the Croydon area that s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What s in it for you? A competitive basic salary with a realistic OTE of up to £40,000 Opportunity to work with a respected automotive dealer group and a supportive management team Ongoing training and professional development within the motor trade A vibrant, high-performing team in a modern dealership environment Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: Advising customers on vehicle servicing, maintenance, and repair needs Accurately booking vehicles into the workshop and keeping customers informed throughout Identifying and promoting additional work, parts, and services where appropriate Handling invoices, warranty claims, and all relevant service documentation Delivering an exceptional customer experience to build lasting relationships and loyalty What We re Looking For: Proven experience as a Service Advisor within a franchised dealership environment A strong understanding of automotive servicing and technical processes Excellent communication, interpersonal, and organisational skills A professional appearance and a customer-centric mindset A passion for the motor trade and a solid, stable employment history If you re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
Feb 10, 2026
Full time
Service Advisor Motor Trade / Automotive Dealership Basic Salary: £30,000 £32,000 OTE: £38k - £40k+ Location: Croydon Job Type: Full Time / Permanent Hours: Monday to Friday (8am 6pm) - No Saturdays! Are you an experienced Service Advisor ready to take the next step in your motor trade career? We re working with a well-established automotive dealership in the Croydon area that s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What s in it for you? A competitive basic salary with a realistic OTE of up to £40,000 Opportunity to work with a respected automotive dealer group and a supportive management team Ongoing training and professional development within the motor trade A vibrant, high-performing team in a modern dealership environment Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: Advising customers on vehicle servicing, maintenance, and repair needs Accurately booking vehicles into the workshop and keeping customers informed throughout Identifying and promoting additional work, parts, and services where appropriate Handling invoices, warranty claims, and all relevant service documentation Delivering an exceptional customer experience to build lasting relationships and loyalty What We re Looking For: Proven experience as a Service Advisor within a franchised dealership environment A strong understanding of automotive servicing and technical processes Excellent communication, interpersonal, and organisational skills A professional appearance and a customer-centric mindset A passion for the motor trade and a solid, stable employment history If you re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
Service Advisor Circa £30,000 DOE + Benefits Permanent Bingham Office based. Full Time Monday Friday 8-5 We are looking for a professional, personable, and proactive Service Advisor to join a well-established and highly reputable family-run organisation near Bingham. This is a varied, customer-facing role where service delivery and customer experience are at the heart of everything you do. This is a superb opportunity for someone who thrives on interaction with people and has some Administration experience form a transferable industry sector i.e. Automotive, Engineering, vehicle repair, garage or similar. Applications from accomplished Administrator s from all backgrounds are welcomed. What will the role involve? Acting as the first point of contact for customers, providing a warm and professional welcome. Meet and greet a wide range of individual and corporate clients, ensuring an excellent first impression every time. Coordinate the drop off of vehicles and flow of workload through the garage. Handle incoming calls, from general enquiries to service bookings, adopting an empathetic and solution-focused approach. Liaise with suppliers to order parts, coordinating deliveries (multiple times per day) to ensure repair schedules are met efficiently. Maintain smooth communication between customers, technicians, and suppliers to ensure high standards of service delivery. Uphold and promote the organisation s strong local reputation for outstanding customer care. Who are we looking for? A confident, positive, and smart individual with a professional, approachable manner. Excellent communication skills, both face-to-face and over the phone. Highly organised, with the ability to prioritise tasks in a busy environment. Strong customer service skills with an empathetic and proactive approach. A team player who is reliable, adaptable, and takes pride in their work. What s in it for you? Friendly and supportive team Parking and impressive office space Full training provided Inclusive and welcoming team Family run culture where your input genuinely matters! INDPERM Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV to (url removed) .
Feb 09, 2026
Full time
Service Advisor Circa £30,000 DOE + Benefits Permanent Bingham Office based. Full Time Monday Friday 8-5 We are looking for a professional, personable, and proactive Service Advisor to join a well-established and highly reputable family-run organisation near Bingham. This is a varied, customer-facing role where service delivery and customer experience are at the heart of everything you do. This is a superb opportunity for someone who thrives on interaction with people and has some Administration experience form a transferable industry sector i.e. Automotive, Engineering, vehicle repair, garage or similar. Applications from accomplished Administrator s from all backgrounds are welcomed. What will the role involve? Acting as the first point of contact for customers, providing a warm and professional welcome. Meet and greet a wide range of individual and corporate clients, ensuring an excellent first impression every time. Coordinate the drop off of vehicles and flow of workload through the garage. Handle incoming calls, from general enquiries to service bookings, adopting an empathetic and solution-focused approach. Liaise with suppliers to order parts, coordinating deliveries (multiple times per day) to ensure repair schedules are met efficiently. Maintain smooth communication between customers, technicians, and suppliers to ensure high standards of service delivery. Uphold and promote the organisation s strong local reputation for outstanding customer care. Who are we looking for? A confident, positive, and smart individual with a professional, approachable manner. Excellent communication skills, both face-to-face and over the phone. Highly organised, with the ability to prioritise tasks in a busy environment. Strong customer service skills with an empathetic and proactive approach. A team player who is reliable, adaptable, and takes pride in their work. What s in it for you? Friendly and supportive team Parking and impressive office space Full training provided Inclusive and welcoming team Family run culture where your input genuinely matters! INDPERM Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV to (url removed) .
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Westburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 09, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Westburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Andovertime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 09, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Andovertime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Customer Service Advisor Location Rotherham Salary or rate £28,000 Contract type Temporary 3 months to Permanent Hours or shifts Monday to Friday 8am to 4pm or 9am to 5pm, with every other Saturday working half days About the role This Customer Service Advisor role is based in Rotherham and offers a salary of £28,000 on a temporary to permanent contract. Working Monday to Friday with alternate Saturday half days, this position would suit an experienced customer focused professional with a background in automotive parts or dealership environments. The role plays a key part in supporting workshop operations and delivering a high standard of service to both internal technicians and external customers. It is ideal for someone who enjoys a fast paced environment, has strong organisational skills, and takes pride in accuracy and customer satisfaction. Key responsibilities Supporting workshop technicians with accurate and timely parts supply Handling inbound parts queries from retail and trade customers Placing orders and tracking deliveries to ensure efficient parts availability Maintaining stock levels and updating inventory records Upselling additional accessories and parts when appropriate Ensuring all paperwork and records are completed accurately and on time Skills and experience required Minimum of 2 years experience as a Parts Advisor in a franchised dealership Proficient with Pinnacle or a similar Dealer Management System Strong organisational and administrative skills Confident communicator with excellent customer service skills Good knowledge of automotive parts and accessories Ability to work well under pressure in a fast paced environment How to apply If this Customer Service Advisor role sounds like a good fit for your skills and experience, please apply today. Suitable candidates will be contacted to discuss the role in more detail.
Feb 09, 2026
Full time
Customer Service Advisor Location Rotherham Salary or rate £28,000 Contract type Temporary 3 months to Permanent Hours or shifts Monday to Friday 8am to 4pm or 9am to 5pm, with every other Saturday working half days About the role This Customer Service Advisor role is based in Rotherham and offers a salary of £28,000 on a temporary to permanent contract. Working Monday to Friday with alternate Saturday half days, this position would suit an experienced customer focused professional with a background in automotive parts or dealership environments. The role plays a key part in supporting workshop operations and delivering a high standard of service to both internal technicians and external customers. It is ideal for someone who enjoys a fast paced environment, has strong organisational skills, and takes pride in accuracy and customer satisfaction. Key responsibilities Supporting workshop technicians with accurate and timely parts supply Handling inbound parts queries from retail and trade customers Placing orders and tracking deliveries to ensure efficient parts availability Maintaining stock levels and updating inventory records Upselling additional accessories and parts when appropriate Ensuring all paperwork and records are completed accurately and on time Skills and experience required Minimum of 2 years experience as a Parts Advisor in a franchised dealership Proficient with Pinnacle or a similar Dealer Management System Strong organisational and administrative skills Confident communicator with excellent customer service skills Good knowledge of automotive parts and accessories Ability to work well under pressure in a fast paced environment How to apply If this Customer Service Advisor role sounds like a good fit for your skills and experience, please apply today. Suitable candidates will be contacted to discuss the role in more detail.
