14 jobs found

Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page

Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Assistant Branch Manager - 6-Month FTC Location: City of London Branch Salary: 32,000 per annum Department: Retail Branch Operations Reports to: Area Branch Manager (with a dotted line to Head of Operations) About the Role We are seeking an organised, customer-focused Assistant Branch Manager to join our City of London branch on a 6-month fixed-term contract . This is a key operational leadership role, ideal for someone with strong retail banking experience and the confidence to oversee daily branch performance. As the Area Branch Manager is often engaged in business development and off-site responsibilities, you will frequently lead the branch day-to-day-ensuring operational excellence, managing the Personal Bankers/Cashiers, and maintaining the highest standards of customer service and compliance. Key Responsibilities Branch Operations & Risk Control Jointly ensure operational excellence alongside the Area Branch Manager. Oversee all Personal Bankers/Cashiers in relation to operational performance. Hold joint custody for cash, valuables, security forms, lockers and key combinations. Maintain single custody of loan documents and act as second emergency key-holder. Supervise and authorise cash transactions; monitor all cash department activities. Ensure AML, KYC, and compliance controls are strictly followed for all transactions. Record and maintain inventory of security forms. Authorise debits to customer and office accounts within agreed limits. Check, monitor, and balance bills for collection and dispatch delivered orders. Control postage, despatch of letters, and stationery inventory/reordering. Check and sign Demand Drafts as primary verifier. Oversee inward clearing transactions, associated vouchers, and account reconciliations. Review return items, charges, and payments. Maintain cleanliness, decorum, and safety of the branch premises. Customer Service & Staff Management Ensure excellent customer service and effectively resolve customer complaints. Oversee staff punctuality, attendance, and daily task allocation. Provide cover for Personal Bankers/Cashiers or Branch Manager when required. Act as the main interface between branch staff and the Area Branch Manager. Loans & Account Management Handle all loan accounts: appraisal, supervision, follow-up, and file maintenance. Calculate drawing power and submit assessments to the Branch Manager. Assist in preparing loan applications, new/renewal proposals, and credit assessments. Independently check KYC requirements in coordination with the Branch Manager. Maintain loan registers and documentation. Administration & Compliance Support the Area Branch Manager with general branch administration. Manage data security and ensure compliance with record retention policies. Participate in audits, reviews, and operational reporting. Perform word processing, email, and data entry as required. Competencies & Experience Strong understanding of UK retail banking operations. Solid knowledge of KYC, AML, risk control and compliance standards. Proven ability to lead and support a small team. Excellent organisational skills and attention to detail. Customer-focused with effective communication skills. Comfortable taking on additional responsibility when needed. Able to work independently with minimal supervision. Key Deliverables High operational standards across all branch activities. Strong risk and compliance controls. Efficient branch processes and exceptional customer service. Effective staff management and teamwork. Support branch sales and service performance targets. If you're ready to take the next step in your banking career and play a vital role in the smooth running of a busy City of London branch, we'd love to hear from you.

Job Title: Personal Banker Location: Wolverhampton, London Salary: 25,500 per annum Work Type: Fully office-based Job Summary We are currently recruiting a Personal Banker on behalf of a well-established financial services organisation. The role involves supporting branch operations, delivering exceptional customer service, and contributing to sales growth by building and maintaining strong client relationships. The successful candidate will work closely with the branch team to provide a first-class banking experience to existing clients, while also acquiring and retaining new customers. Key Responsibilities Identify and pursue sales opportunities through client referrals, internal networks, corporate relationships, and personal contacts. Deliver excellent customer service, handling enquiries via phone, email, and in person, and escalate issues where necessary. Build and maintain strong client relationships, actively promoting banking products and services. Cross-sell products and services to existing clients through regular contact and relationship management. Support a professional, welcoming, and service-focused atmosphere within the branch. Assist with business development initiatives, including attendance at sales events and promotional activities. Process new account applications and service requests, ensuring all compliance checks are completed accurately. Operate cash transactions and remittances, maintaining accurate registers and adhering to policies. Provide cover for colleagues as required and undertake other responsibilities as delegated by senior management. Key Skills & Competencies Strong sales and networking abilities. Excellent interpersonal and communication skills. Retail sales experience within a financial or customer service environment. Ability to build rapport, understand clients' financial needs, and offer appropriate solutions. Comfortable discussing financial situations with clients and presenting product features and benefits. Self-motivated, results-driven, and confident with a proactive approach. Experience & Qualifications Previous experience in a similar role is advantageous but not essential. Ability to work effectively both independently and as part of a team. Understanding of compliance and regulatory requirements is desirable. Additional Information The role is fully office-based and may involve external activities such as customer visits, business events, and corporate meetings. Interested? Please apply now!

Job Title: Personal Banker Location: Birmingham, London Salary: 25,500 per annum Work Type: Fully office-based Job Summary We are currently recruiting a Personal Banker on behalf of a well-established financial services organisation. The role involves supporting branch operations, delivering exceptional customer service, and contributing to sales growth by building and maintaining strong client relationships. The successful candidate will work closely with the branch team to provide a first-class banking experience to existing clients, while also acquiring and retaining new customers. Key Responsibilities Identify and pursue sales opportunities through client referrals, internal networks, corporate relationships, and personal contacts. Deliver excellent customer service, handling enquiries via phone, email, and in person, and escalate issues where necessary. Build and maintain strong client relationships, actively promoting banking products and services. Cross-sell products and services to existing clients through regular contact and relationship management. Support a professional, welcoming, and service-focused atmosphere within the branch. Assist with business development initiatives, including attendance at sales events and promotional activities. Process new account applications and service requests, ensuring all compliance checks are completed accurately. Operate cash transactions and remittances, maintaining accurate registers and adhering to policies. Provide cover for colleagues as required and undertake other responsibilities as delegated by senior management. Key Skills & Competencies Strong sales and networking abilities. Excellent interpersonal and communication skills. Retail sales experience within a financial or customer service environment. Ability to build rapport, understand clients' financial needs, and offer appropriate solutions. Comfortable discussing financial situations with clients and presenting product features and benefits. Self-motivated, results-driven, and confident with a proactive approach. Experience & Qualifications Previous experience in a similar role is needed and 1 year working within a bank. Ability to work effectively both independently and as part of a team. Understanding of compliance and regulatory requirements is desirable. Additional Information The role is fully office-based and may involve external activities such as customer visits, business events, and corporate meetings. Interested? Please apply now!

Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking for a visionary and experienced Product Lead to join our growing product team at Engine, reporting to our Chief Product Officer. This is a critical leadership role where you'll be instrumental in shaping the future of our platform, driving our product strategy, and evolving our product management practices. You'll lead and mentor talented Product Managers, guiding them through the exciting journey of scaling our platform and solidifying our product-led approach. This role is ideal for someone who thrives in a fast-paced environment, is passionate about building world-class products, and has a proven track record of leadership and product development in a client facing organisation. You'll leverage your deep expertise in product management and leadership to ensure we build the right products, for the right reasons, at the right time, as we navigate the complexities of a rapidly scaling business. What you'll get to do Provide strategic leadership, product vision and strategy for key areas of the Engine platform, aligning it with the needs of our customers, and market opportunities. Lead and mentor a group of high caliber Product Managers to design and develop market leading products that have the ability to revolutionise the global banking landscape Drive Product best practices within the team and work as part of the Product Leadership Team to improve ways of working both within the product team, and how we interact with other teams, taking into account global scaling ambitions. Collaborate closely with engineering, design, business development and client facing delivery teams to ensure our roadmap reflects the needs of our clients and our strategy Ensure delivery rigour and accountability: Hold Product Managers accountable for delivery against product roadmaps, providing challenge and mentoring to proactively identify, investigate, and mitigate key risks Comfortable managing client interactions, representing product, skillfully running workshops to understand client needs, and managing difficult conversations with the objective of maintaining trust and relationships Read more about our Product Consultant, Cam Jarvis's , time here: Requirements Have 7+ years in product management, with 3+ years of leading teams, Have experience in financial services, ideally with a specialism in one or more of our product areas (lending, savings, daily banking, fincrime, onboarding, payments, cards - this role will take on a group of PMs who run these functions, and we will design the right split around the right candidate) Have experience in developing product in a client facing organisation, ideally a software-as-a-service business Bring hands-on experience working in ambiguity and leading multiple squads or complex domains. Demonstrate experience shipping successful, user-centric digital products in fast-paced and evolving markets. Understand the value of written and verbal communication-articulating complex ideas clearly and concisely. Have strong stakeholder management and alignment skills, with the ability to influence at all levels. Thrive in a collaborative environment where diverse opinions are welcomed and respected. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief Product Officer Second Interview: 1 hour with some members of the Product team, including a pre-prepared case study Final Interview: 45 minutes with our CPO again and someone else from the Senior team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job Title: Personal Banker Location: East Ham, London Salary: 25,500 per annum Work Type: Fully office-based Job Summary We are currently recruiting a Personal Banker on behalf of a well-established financial services organisation. The role involves supporting branch operations, delivering exceptional customer service, and contributing to sales growth by building and maintaining strong client relationships. The successful candidate will work closely with the branch team to provide a first-class banking experience to existing clients, while also acquiring and retaining new customers. Key Responsibilities Identify and pursue sales opportunities through client referrals, internal networks, corporate relationships, and personal contacts. Deliver excellent customer service, handling enquiries via phone, email, and in person, and escalate issues where necessary. Build and maintain strong client relationships, actively promoting banking products and services. Cross-sell products and services to existing clients through regular contact and relationship management. Support a professional, welcoming, and service-focused atmosphere within the branch. Assist with business development initiatives, including attendance at sales events and promotional activities. Process new account applications and service requests, ensuring all compliance checks are completed accurately. Operate cash transactions and remittances, maintaining accurate registers and adhering to policies. Provide cover for colleagues as required and undertake other responsibilities as delegated by senior management. Key Skills & Competencies Strong sales and networking abilities. Excellent interpersonal and communication skills. Retail sales experience within a financial or customer service environment. Ability to build rapport, understand clients' financial needs, and offer appropriate solutions. Comfortable discussing financial situations with clients and presenting product features and benefits. Self-motivated, results-driven, and confident with a proactive approach. Experience & Qualifications Previous experience in a similar role is needed and 1 year working within a bank. Ability to work effectively both independently and as part of a team. Understanding of compliance and regulatory requirements is desirable. Additional Information The role is fully office-based and may involve external activities such as customer visits, business events, and corporate meetings. Interested? Please apply now!

Financial Adviser Taunton or Bristol (you chose) £30,000 - £40,000 + 40% IAF Whether you're a Level 4 trainee ready to step up, a banker wanting proper client-facing work, or an experienced adviser tired of the self-employed grind - this could be your next move. This is a servicing-focused role where you get to build real relationships with established clients - no cold calling, no constant prospecting pressure. Just quality financial planning, proper support, and the time to do the job right. Oh, and 40% paid on all initial fees, no threshold. Why this role? You'll join a growing advisory team with top-tier backing, resources, and a solid reputation to work with. But here's what really matters: you'll have an allocated client bank to look after, with scope to deepen relationships and introduce planning solutions where it makes sense. No one's micromanaging your diary or pushing you to hit arbitrary targets. You'll have admin support, full training if needed, a collaborative team around you, and the freedom to focus on what you're qualified to do - advise. What's different about this one? No self-employed grind - employed role with stability and benefits Servicing-led, not sales-led - your job is to look after clients well, not chase volume Multiple locations - based in Taunton, Bristol, or Cheltenham (your choice) Genuine progression - part of an ambitious, expanding business with clear career pathways Proper support - you're not working in a silo; there's a team around you What you'll be doing Proactively managing and servicing an allocated portfolio of existing clients Conducting thorough reviews across investments, pensions, IHT planning, and corporate advice Presenting clear, personalised recommendations in a way clients actually understand Engaging with new clients when they're introduced to the firm (but it's not your primary focus) Working with administrators and colleagues to deliver a first-class service Staying on top of regulation, products, and best practice through ongoing CPD What you'll need Diploma in Financial Planning (CII or equivalent) Confident communicator who can simplify complex advice Organised, detail-focused, and good under pressure Valid driving licence (for occasional client meetings) What you'll get The practical stuff: Competitive salary with performance-related incentives 30 days holiday + bank holidays + Christmas closure A day off for your birthday Contributory pension scheme Generous sick pay The lifestyle perks: Study support (time + funding) BUPA Employee Assistance Programme Referral commission for introducing friends/family to the group Part of the company charity foundation The career stuff: Structured training and professional development Clear progression pathways A genuinely collaborative culture where people actually support each other Sound like something you'd enjoy? If you have a level 4 diploma and want to focus on doing great work with full training or without the self-employed stress, this could be a brilliant fit. Hit apply, or drop me a message for a quick chat. Ellis James Partners Recruitment for financial planning firms that actually get it

Job Title: Personal Banker Location: Hounslow Salary: 25,500 per annum Job Type: Full-Time, Permanent About the Role We're currently seeking an enthusiastic and customer-focused Personal Banker to join our team in Hounslow . This is an exciting opportunity for someone with a strong background in customer service or banking to take the next step in their career. As a Personal Banker, you will play a key role in supporting the branch to achieve its sales goals by delivering first-class service to existing clients and by helping to attract and retain new clients. You'll be part of a dynamic, professional team where your contributions truly matter. Key Responsibilities Build and maintain strong client relationships, identifying new business opportunities through referrals, internal networks, and personal connections. Deliver superior customer service, handling phone and email enquiries efficiently and professionally. Promote the bank's products and services by understanding customer needs and offering tailored solutions. Process new account applications and service requests, including account openings, remittances, postal services, and cheque despatches. Support anti-money laundering (AML) compliance by preparing risk matrices and maintaining accurate records. Operate and manage cash handling functions in line with internal controls and procedures. Represent the branch at external business development and sales events. Provide cover for clerical staff and other team members as required. What We're Looking For Prior experience in retail banking, customer service, or a sales-related role (preferred). Excellent interpersonal and communication skills, both written and verbal. Strong sales ability and confidence to recommend appropriate products and services. Self-motivated and target-driven with a professional and customer-focused approach. Highly organised with the ability to manage multiple tasks effectively. Comfortable working independently and as part of a wider team. Why Join Us? Be part of a supportive and collaborative branch team Develop your skills through real-world experience and interaction with a diverse customer base Opportunity to attend external events and grow your local professional network Stable, permanent position with a competitive salary of 25,500 Ready to apply? If you're passionate about delivering great service and want to make a real impact, we'd love to hear from you.