Seeking a Senior Building Surveyor to join a Housing Association based in Southampton. Hays Property and Surveying are seeking a Senior Building Surveyor to join a large Housing Association based in Southampton. The organisation are a large provider of social housing who own and manage almost 60,000 homes and community assets across the South of England. They have a multi-million pound investment plan to across their existing homes - looking to improve building safety and energy efficiency over the next 10 years. The organisation has a large in-house team of construction, property and surveying professionals that continues to grow and provide expert advice to wider departments and residents. They are now looking to appoint an MRICS qualified Senior Building Surveyor, who will have a specialised focus on property / building disrepair. The role is based at their offices in Southampton, with travelling for property inspections expected, and hybrid working available. Your new role As the Senior Building Surveyor, you will be responsible for undertaking a caseload of complex legal disrepair cases across the housing assets. This includes carrying out all pre-inspection and inspection reports, which will be used as evidence in court, including the attendance as an expert witness. You will support the Disrepair Surveying Manager as a technical expert, providing advice and support to colleagues and teams across the organisation. Key Responsibilities - Provide full technical support to the legal department in respect of disrepair or legal claims received. Attend court as a subject-matter expert witness should a claim get to court. Provide technical support to a variety of multidisciplined projects which are delivered by our in-house teams and external approved contractors. Inspect and assess any repair requests and defects where an immediate repair may not be appropriate. Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate. Provide technical maintenance advice to wider teams and departments. Technical approval of Disabled Facility Grant applications and the associated works. Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes. What you'll need to succeed MRICS qualification is essential. Hold a degree in Building Surveying. Proven experience of preparing inspection reports for legal disrepair claims. Experience of working within residential property or the social housing sector. Excellent technical knowledge in a range of property and surveying matters. Strong knowledge of UK Building Regulations, property compliance and health and safety standards. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
Dec 09, 2025
Full time
Seeking a Senior Building Surveyor to join a Housing Association based in Southampton. Hays Property and Surveying are seeking a Senior Building Surveyor to join a large Housing Association based in Southampton. The organisation are a large provider of social housing who own and manage almost 60,000 homes and community assets across the South of England. They have a multi-million pound investment plan to across their existing homes - looking to improve building safety and energy efficiency over the next 10 years. The organisation has a large in-house team of construction, property and surveying professionals that continues to grow and provide expert advice to wider departments and residents. They are now looking to appoint an MRICS qualified Senior Building Surveyor, who will have a specialised focus on property / building disrepair. The role is based at their offices in Southampton, with travelling for property inspections expected, and hybrid working available. Your new role As the Senior Building Surveyor, you will be responsible for undertaking a caseload of complex legal disrepair cases across the housing assets. This includes carrying out all pre-inspection and inspection reports, which will be used as evidence in court, including the attendance as an expert witness. You will support the Disrepair Surveying Manager as a technical expert, providing advice and support to colleagues and teams across the organisation. Key Responsibilities - Provide full technical support to the legal department in respect of disrepair or legal claims received. Attend court as a subject-matter expert witness should a claim get to court. Provide technical support to a variety of multidisciplined projects which are delivered by our in-house teams and external approved contractors. Inspect and assess any repair requests and defects where an immediate repair may not be appropriate. Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate. Provide technical maintenance advice to wider teams and departments. Technical approval of Disabled Facility Grant applications and the associated works. Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes. What you'll need to succeed MRICS qualification is essential. Hold a degree in Building Surveying. Proven experience of preparing inspection reports for legal disrepair claims. Experience of working within residential property or the social housing sector. Excellent technical knowledge in a range of property and surveying matters. Strong knowledge of UK Building Regulations, property compliance and health and safety standards. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
Drying and Restoration Technician Locations: We are looking for our Technicians to cover South East London/South East as a priority location. This would include areas such as Crawley, Horsham etc. Therefore, you'd ideally be based within 60-90 minutes of the area to ensure we have the right coverage for our customers when they need us the most. This is a field-based position which involves travel within your designated region, with flexibility to work from home when not on-site. Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's an even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Role overview Our Home Claims team is growing even bigger! As part of our Drying and Restoration Team, you'll be responsible for visiting our customers to help evaluate their claim, taking immediate and urgent action to remove debris and installing the relevant equipment to restore the customer's home. You'll project manage the customer's claim onsite, either offering immediate settlement or be their key point of contact until building repairs commence. Job details - you'll need to have demonstrable experience in: Delivering accurate scopes for building works, repair and installation of drying programs in a safe manner, ensuring compliance with health & safety standards, safe systems of work, and COSHH regulations Identifying and implementing best practices for escape of water incidents, maintaining accurate IT records and ensuring effective restoration planning Working closely with our customers to agree settlement plans, arranging alternative accommodation or temporary solutions, and ensuring a smooth claims journey Managing and maintaining company-provided equipment and vehicles as you'll be expected to travel to various locations throughout the week Escalating complex cases with proposed solutions, collaborating with Surveying Leads and supply chain partners to ensure efficient claim resolution and deliver a seamless experience for policyholders throughout the claims journey Continuously developing your skills with operational support, contributing to best practices, policy improvements, and driving efficient drying times and settlements Essential skills/experience: Extensive experience in flood and escape of water damage management, with strong knowledge of restoration best practices, health & safety regulations, and relevant legislation. Proven expertise across all damage perils and restoration scenarios, including hands-on use of specialist tools and equipment, with a proactive approach to diary management and claim volumes. A qualification in drying and restoration (e.g. BDMA) or an equivalent is desirable, alongside essential experience in domestic property claims and a strong commitment to customer care and professionalism Physically capable of property strip-outs and equipment handling, with full use of a company vehicle provided Proficient in IT systems and claims management software (e.g., CoreLogic, Microsoft Teams), with a clean driving licence and subject to DBS and ID checks Positive, adaptable attitude with a willingness to learn, supported by ongoing training to enhance technical skills and career development. The interview process Our interview process involves the below: Recruiter screening call 1st interview with hiring leader (Microsoft Teams) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role. Benefits: In addition to a competitive salary, you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Dec 09, 2025
Full time
Drying and Restoration Technician Locations: We are looking for our Technicians to cover South East London/South East as a priority location. This would include areas such as Crawley, Horsham etc. Therefore, you'd ideally be based within 60-90 minutes of the area to ensure we have the right coverage for our customers when they need us the most. This is a field-based position which involves travel within your designated region, with flexibility to work from home when not on-site. Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's an even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Role overview Our Home Claims team is growing even bigger! As part of our Drying and Restoration Team, you'll be responsible for visiting our customers to help evaluate their claim, taking immediate and urgent action to remove debris and installing the relevant equipment to restore the customer's home. You'll project manage the customer's claim onsite, either offering immediate settlement or be their key point of contact until building repairs commence. Job details - you'll need to have demonstrable experience in: Delivering accurate scopes for building works, repair and installation of drying programs in a safe manner, ensuring compliance with health & safety standards, safe systems of work, and COSHH regulations Identifying and implementing best practices for escape of water incidents, maintaining accurate IT records and ensuring effective restoration planning Working closely with our customers to agree settlement plans, arranging alternative accommodation or temporary solutions, and ensuring a smooth claims journey Managing and maintaining company-provided equipment and vehicles as you'll be expected to travel to various locations throughout the week Escalating complex cases with proposed solutions, collaborating with Surveying Leads and supply chain partners to ensure efficient claim resolution and deliver a seamless experience for policyholders throughout the claims journey Continuously developing your skills with operational support, contributing to best practices, policy improvements, and driving efficient drying times and settlements Essential skills/experience: Extensive experience in flood and escape of water damage management, with strong knowledge of restoration best practices, health & safety regulations, and relevant legislation. Proven expertise across all damage perils and restoration scenarios, including hands-on use of specialist tools and equipment, with a proactive approach to diary management and claim volumes. A qualification in drying and restoration (e.g. BDMA) or an equivalent is desirable, alongside essential experience in domestic property claims and a strong commitment to customer care and professionalism Physically capable of property strip-outs and equipment handling, with full use of a company vehicle provided Proficient in IT systems and claims management software (e.g., CoreLogic, Microsoft Teams), with a clean driving licence and subject to DBS and ID checks Positive, adaptable attitude with a willingness to learn, supported by ongoing training to enhance technical skills and career development. The interview process Our interview process involves the below: Recruiter screening call 1st interview with hiring leader (Microsoft Teams) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role. Benefits: In addition to a competitive salary, you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. JBRP1_UKTJ
Property Surveyor Annual Salary : 45,600k Location : East Midlands Nottingham/Derby Job Type : Full-time, Permanent (37.5 hours per week) Hybrid Working Model Join a leading housing association as a Property Surveyor and make a significant impact on homes and lives in the East Midlands. This role offers the opportunity to address complex property issues, ensuring safe, secure, and well-maintained living conditions for residents. Day-to-Day Responsibilities: Serve as the primary expert within the Property Directorate for diagnosing and resolving complex building faults. Independently manage a diverse caseload including damp and mould, insurance works, disrepair claims, and significant or specialist repairs. Lead the accurate diagnosis of building issues, utilizing your expertise in damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards. Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests, focusing on safeguarding our housing stock. Engage actively in cross-team initiatives that drive business improvement and enhance the resident experience. Required Skills & Qualifications: Proven track record in managing and resolving complex property repairs and maintenance issues. Deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates. Strong grasp of damp and mould diagnostics and the ability to effectively apply the HHSRS framework. Excellent communication and interpersonal skills, capable of translating technical issues into clear, resident-friendly solutions. Genuine curiosity, commitment, and drive to fix things right the first time-within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams. Full driving licence and access to own vehicle for business use. Additional Information: This role requires contact with vulnerable adults. A Basic check with the Disclosure and Barring Service will be completed upon employment offer and every three years thereafter. Benefits: Competitive salary package. Opportunity to work on impactful projects that improve living conditions. Flexible hybrid working model to support work-life balance. Comprehensive benefits package that supports your lifestyle and well-being. How to Apply: If you are interested in this Property Surveyor role and believe you meet the qualifications, please submit your CV detailing your relevant experience.
Dec 07, 2025
Full time
Property Surveyor Annual Salary : 45,600k Location : East Midlands Nottingham/Derby Job Type : Full-time, Permanent (37.5 hours per week) Hybrid Working Model Join a leading housing association as a Property Surveyor and make a significant impact on homes and lives in the East Midlands. This role offers the opportunity to address complex property issues, ensuring safe, secure, and well-maintained living conditions for residents. Day-to-Day Responsibilities: Serve as the primary expert within the Property Directorate for diagnosing and resolving complex building faults. Independently manage a diverse caseload including damp and mould, insurance works, disrepair claims, and significant or specialist repairs. Lead the accurate diagnosis of building issues, utilizing your expertise in damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards. Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests, focusing on safeguarding our housing stock. Engage actively in cross-team initiatives that drive business improvement and enhance the resident experience. Required Skills & Qualifications: Proven track record in managing and resolving complex property repairs and maintenance issues. Deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates. Strong grasp of damp and mould diagnostics and the ability to effectively apply the HHSRS framework. Excellent communication and interpersonal skills, capable of translating technical issues into clear, resident-friendly solutions. Genuine curiosity, commitment, and drive to fix things right the first time-within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams. Full driving licence and access to own vehicle for business use. Additional Information: This role requires contact with vulnerable adults. A Basic check with the Disclosure and Barring Service will be completed upon employment offer and every three years thereafter. Benefits: Competitive salary package. Opportunity to work on impactful projects that improve living conditions. Flexible hybrid working model to support work-life balance. Comprehensive benefits package that supports your lifestyle and well-being. How to Apply: If you are interested in this Property Surveyor role and believe you meet the qualifications, please submit your CV detailing your relevant experience.
Our client is one of the UK's largest independently owned providers of claims and risk services. With a respected national presence and a reputation for technical excellence, this organisation delivers expert surveying and loss adjusting services across commercial and residential property. The Building Consultancy division is known for its high professional standards, collaborative team culture, and strong client relationships. Based in the Birmingham office and covering the Midlands, this is an excellent opportunity to develop your career with a forward-thinking firm that values integrity, quality, and service. Senior Building Surveyor - Salary & Benefits 45,000 - 65,000 depending on experience 25 days holiday plus bank holidays and your birthday off Car allowance/EV scheme Enhanced contributory pension Performance-related bonus Hybrid working available) Share purchase scheme with interest-free loans Structured CPD and professional development support Senior Building Surveyor - Job Overview Manage a varied caseload across commercial and residential properties Carry out detailed defect diagnosis surveys and technical reporting Prepare costed schedules of work and oversee reinstatement and repair projects Deliver full contract administration, including managing variations, valuations, and payments Ensure compliance with CDM regulations and client SLA/KPI requirements Work with insurers, loss adjusters, policyholders, and private clients Contribute to service delivery standards and collaborative team knowledge sharing Senior Building Surveyor - Job Requirements MRICS qualified, with ideally 3-5 years' post-qualification experience Strong background in defect diagnosis, technical reporting, and JCT contract administration Candidates looking to sit their APC exam in 2026 will be considered for this role Excellent working knowledge of CDM regulations Experience in both commercial and residential sectors Insurance-related surveying experience desirable but not essential Full UK driving licence and flexibility to travel across the Midlands Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Dec 06, 2025
Full time
Our client is one of the UK's largest independently owned providers of claims and risk services. With a respected national presence and a reputation for technical excellence, this organisation delivers expert surveying and loss adjusting services across commercial and residential property. The Building Consultancy division is known for its high professional standards, collaborative team culture, and strong client relationships. Based in the Birmingham office and covering the Midlands, this is an excellent opportunity to develop your career with a forward-thinking firm that values integrity, quality, and service. Senior Building Surveyor - Salary & Benefits 45,000 - 65,000 depending on experience 25 days holiday plus bank holidays and your birthday off Car allowance/EV scheme Enhanced contributory pension Performance-related bonus Hybrid working available) Share purchase scheme with interest-free loans Structured CPD and professional development support Senior Building Surveyor - Job Overview Manage a varied caseload across commercial and residential properties Carry out detailed defect diagnosis surveys and technical reporting Prepare costed schedules of work and oversee reinstatement and repair projects Deliver full contract administration, including managing variations, valuations, and payments Ensure compliance with CDM regulations and client SLA/KPI requirements Work with insurers, loss adjusters, policyholders, and private clients Contribute to service delivery standards and collaborative team knowledge sharing Senior Building Surveyor - Job Requirements MRICS qualified, with ideally 3-5 years' post-qualification experience Strong background in defect diagnosis, technical reporting, and JCT contract administration Candidates looking to sit their APC exam in 2026 will be considered for this role Excellent working knowledge of CDM regulations Experience in both commercial and residential sectors Insurance-related surveying experience desirable but not essential Full UK driving licence and flexibility to travel across the Midlands Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Dec 06, 2025
Full time
Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Liability Adjuster circa 50,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a Liability Adjuster you will be at the heart of supporting and handling a mixed portfolio of liability claims, including injury and property liability claims. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Visit Claimants, the Insured and other parties as appropriate to investigate claims, gather evidence, interview witnesses and prepare witness statements. Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, legal liability, quantum and any future actions. Prepare liability case management plans where appropriate. Instruct and control claim related experts such as lawyers, forensic scientists and surveyors as appropriate. Communicate regularly with all interested parties; prepare interim reports and appropriate related communication. Agree conclusion of claims to include possible settlement and prepare final reports. Assist development of relationships with existing and new clients. Assist in the development of adjusters and support staff to improve productivity and quality. Maintain continual professional development in any technical or legal changes which may have a bearing on a liability claim. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company. Competencies Customer focused Quality focused role - providing excellent standard of service to both internal and external customers Team focused - working with colleagues throughout the business Proactive - making sure Client service and quality standards are met Reactive - responding to daily workloads as dictated by customer requirements Handle and co-ordinate complaints and compliments Achievement of own performance targets Competent use of technology Personal Characteristics Ability to work on own initiative Ability to demonstrate attention to detail and analyse complex issues Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and a proactive approach to solving problems Able to co-ordinate a variety of actions concurrently Ability to work to given targets Flexible approach - the jobholder will be required to travel throughout the UK as appropriate. Skills and Experience Extensive relevant liability adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications ACII or ACILA or other relevant professional qualification Interested in knowing more? CLICK APPLY.
Dec 04, 2025
Full time
Liability Adjuster circa 50,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a Liability Adjuster you will be at the heart of supporting and handling a mixed portfolio of liability claims, including injury and property liability claims. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Visit Claimants, the Insured and other parties as appropriate to investigate claims, gather evidence, interview witnesses and prepare witness statements. Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, legal liability, quantum and any future actions. Prepare liability case management plans where appropriate. Instruct and control claim related experts such as lawyers, forensic scientists and surveyors as appropriate. Communicate regularly with all interested parties; prepare interim reports and appropriate related communication. Agree conclusion of claims to include possible settlement and prepare final reports. Assist development of relationships with existing and new clients. Assist in the development of adjusters and support staff to improve productivity and quality. Maintain continual professional development in any technical or legal changes which may have a bearing on a liability claim. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company. Competencies Customer focused Quality focused role - providing excellent standard of service to both internal and external customers Team focused - working with colleagues throughout the business Proactive - making sure Client service and quality standards are met Reactive - responding to daily workloads as dictated by customer requirements Handle and co-ordinate complaints and compliments Achievement of own performance targets Competent use of technology Personal Characteristics Ability to work on own initiative Ability to demonstrate attention to detail and analyse complex issues Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and a proactive approach to solving problems Able to co-ordinate a variety of actions concurrently Ability to work to given targets Flexible approach - the jobholder will be required to travel throughout the UK as appropriate. Skills and Experience Extensive relevant liability adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications ACII or ACILA or other relevant professional qualification Interested in knowing more? CLICK APPLY.
TPPD Adjuster Up to 55,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Dec 04, 2025
Full time
TPPD Adjuster Up to 55,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Dec 04, 2025
Full time
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 08, 2025
Contractor
A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Rural Surveyor Job in Kettering, Northamptonshire New requirement for a Senior Rural Surveyor job with a professional services firm based in Kettering, Northamptonshire. The role is best suited to a Chartered Rural Surveyor who is looking for diversity in their work and the chance to progress within a structured team. The role offers a wide range of benefits including hybrid working, memberships and CPD support, healthcare, enhanced annual leave scheme, and much more. Our client is a well-established, multidisciplinary professional services firm with offices across the UK, providing expertise in planning, development, and property consultancy. Their work spans urban and rural projects, advising landowners, developers, investors, and businesses on unlocking the full potential of land and property. With a strong reputation for delivering practical solutions and building lasting client relationships, they offer employees the chance to be part of a forward-thinking team that values collaboration, professional growth, and making a tangible impact on the built environment. Role & Responsibilities Advise landowners on strategies to maximise land value, including option and promotion agreements Provide guidance to landlords and tenants on a wide range of tenancy matters Carry out property valuations across rural, estates, residential, and commercial properties Oversee sales and lettings Manage compensation claims, grants, subsidies, and JV arrangements Client relations and account management. Required Skills & Experience MRICS qualified and Registered Valuer Proven experience working on rural projects and understanding of land and agriculture Client-facing and business development experience Budget management experience Full driving licence and car. What you get back Salary dependent on experience Hybrid/flexible working Private healthcare scheme 27 days annual leave + bank holidays + birthday off + additional holiday with length of service Memberships paid and CPD support/training Various salary sacrifice schemes, and much more. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Senior Rural Surveyor Job in Kettering - Your Property Recruitment Specialists ( Job Ref: (phone number removed
Oct 03, 2025
Full time
Senior Rural Surveyor Job in Kettering, Northamptonshire New requirement for a Senior Rural Surveyor job with a professional services firm based in Kettering, Northamptonshire. The role is best suited to a Chartered Rural Surveyor who is looking for diversity in their work and the chance to progress within a structured team. The role offers a wide range of benefits including hybrid working, memberships and CPD support, healthcare, enhanced annual leave scheme, and much more. Our client is a well-established, multidisciplinary professional services firm with offices across the UK, providing expertise in planning, development, and property consultancy. Their work spans urban and rural projects, advising landowners, developers, investors, and businesses on unlocking the full potential of land and property. With a strong reputation for delivering practical solutions and building lasting client relationships, they offer employees the chance to be part of a forward-thinking team that values collaboration, professional growth, and making a tangible impact on the built environment. Role & Responsibilities Advise landowners on strategies to maximise land value, including option and promotion agreements Provide guidance to landlords and tenants on a wide range of tenancy matters Carry out property valuations across rural, estates, residential, and commercial properties Oversee sales and lettings Manage compensation claims, grants, subsidies, and JV arrangements Client relations and account management. Required Skills & Experience MRICS qualified and Registered Valuer Proven experience working on rural projects and understanding of land and agriculture Client-facing and business development experience Budget management experience Full driving licence and car. What you get back Salary dependent on experience Hybrid/flexible working Private healthcare scheme 27 days annual leave + bank holidays + birthday off + additional holiday with length of service Memberships paid and CPD support/training Various salary sacrifice schemes, and much more. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Senior Rural Surveyor Job in Kettering - Your Property Recruitment Specialists ( Job Ref: (phone number removed
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Maintenance Surveyor Haywards Heath (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Full time
Maintenance Surveyor Haywards Heath (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Advanced Resource Managers Limited
Tonbridge, Kent
Maintenance Surveyor Tonbridge (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Full time
Maintenance Surveyor Tonbridge (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Hays Construction and Property
Gloucester, Gloucestershire
Your new company You'll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life. Your new role As a Housing Officer, you'll manage a patch of around 40-45 tenants across multiple units. You'll be home-based, typically out on visits 3-4 days per week and completing admin 1-2 days per week, unless emergencies arise. You'll have full autonomy to manage your own diary and visits. The role involves tenancy management, compliance coordination, property inspections, and liaison with contractors and care providers. You'll ensure properties are safe, well-maintained, and ready to let, while supporting tenants with housing-related issues and promoting positive community relationships. Responsibilities include: Deliver intensive housing management services across your patch Conduct regular room health & safety inspections Manage voids, lettings, rent arrears, and tenancy breaches Maintain property inventories and replenish items as needed Facilitate access for contractors and monitor maintenance quality Ensure compliance checks (e.g. gas, legionella) are completed on time Monitor and review CCTV footage where appropriate Prepare documentation for tenancy-related legal proceedings Promote safeguarding and report incidents or near misses Support Housing Benefit claims and liaise with relevant teams What you'll need to succeed Experience in tenancy management and working with vulnerable people Knowledge of housing law and welfare benefits Ability to travel independently across the region Access to a car and full driving licence with business insurance Strong organisational and communication skills CIH Level 3 qualification (desirable) What you'll get in return Competitive hourly rate of 17.24 (inclusive of holiday pay) Mileage paid at 30p per mile from home to properties 20-day holiday (increasing by 1 day per year for the next 5 years) Flexible working with autonomy over your diary Supportive team and meaningful work in the community Access to Hays Temp Worker benefits including pension and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 03, 2025
Contractor
Your new company You'll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life. Your new role As a Housing Officer, you'll manage a patch of around 40-45 tenants across multiple units. You'll be home-based, typically out on visits 3-4 days per week and completing admin 1-2 days per week, unless emergencies arise. You'll have full autonomy to manage your own diary and visits. The role involves tenancy management, compliance coordination, property inspections, and liaison with contractors and care providers. You'll ensure properties are safe, well-maintained, and ready to let, while supporting tenants with housing-related issues and promoting positive community relationships. Responsibilities include: Deliver intensive housing management services across your patch Conduct regular room health & safety inspections Manage voids, lettings, rent arrears, and tenancy breaches Maintain property inventories and replenish items as needed Facilitate access for contractors and monitor maintenance quality Ensure compliance checks (e.g. gas, legionella) are completed on time Monitor and review CCTV footage where appropriate Prepare documentation for tenancy-related legal proceedings Promote safeguarding and report incidents or near misses Support Housing Benefit claims and liaise with relevant teams What you'll need to succeed Experience in tenancy management and working with vulnerable people Knowledge of housing law and welfare benefits Ability to travel independently across the region Access to a car and full driving licence with business insurance Strong organisational and communication skills CIH Level 3 qualification (desirable) What you'll get in return Competitive hourly rate of 17.24 (inclusive of holiday pay) Mileage paid at 30p per mile from home to properties 20-day holiday (increasing by 1 day per year for the next 5 years) Flexible working with autonomy over your diary Supportive team and meaningful work in the community Access to Hays Temp Worker benefits including pension and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
Sep 24, 2025
Full time
External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to
