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receptionist bank 3 days cover
Hays
Receptionist (Bank 3 days cover)
Hays Bristol, Gloucestershire
Receptionist (Bank 3 days cover) Bank Reception As well as the below role, Hays assists with bank reception cover across a variety of organisations, if you're interested in these types of roles please contact . Your new company You'll be assisting at a well regarded company as their front of house receptionist to cover holiday and absences. Your new role You will be expected to support with the following Greeting clients and visitors. Assisting with connecting calls to the relevant department. Handle incoming queries via email. Keep the reception area presentable and tidy. Phone handling at the front desk. What you'll need to succeed Previous experience in a front of house or reception role. Flexibility to cover shifts when requested. Warm and welcoming manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 07, 2025
Seasonal
Receptionist (Bank 3 days cover) Bank Reception As well as the below role, Hays assists with bank reception cover across a variety of organisations, if you're interested in these types of roles please contact . Your new company You'll be assisting at a well regarded company as their front of house receptionist to cover holiday and absences. Your new role You will be expected to support with the following Greeting clients and visitors. Assisting with connecting calls to the relevant department. Handle incoming queries via email. Keep the reception area presentable and tidy. Phone handling at the front desk. What you'll need to succeed Previous experience in a front of house or reception role. Flexibility to cover shifts when requested. Warm and welcoming manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Elysium Healthcare
Receptionist
Elysium Healthcare Potters Bar, Hertfordshire
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Potters Bar Clinic in Potters Bar will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Potters Bar Clinic, a service for adults and young people with a range of acute mental health conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Potters Bar Clinic in creating a positive and secure environment. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like. As a Receptionist you will be: Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions. Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks. Ensuring all appropriate leaflets and brochures are on display. Managing deliveries To be successful in this role, you will have: Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working: Location : 190 Barnet Road, Potters Bar, Hertfordshire, EN6 2SE Join the team at Potters Bar Clinic providing care for young people and adults with acute mental health needs and personality disorders in an established 24-hour care environment. The Children and Young People's Mental Health Service (CYPMHS) Tier 4 Low Secure services are for young people aged 13-18. Potters Bar Clinic is located in a residential area, only one minute drive from the M25 and a short bus ride from Potters Bar Train Station, with a bus stop right outside, making it an easy commute for most. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,058 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and parking About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Dec 05, 2025
Full time
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Potters Bar Clinic in Potters Bar will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Potters Bar Clinic, a service for adults and young people with a range of acute mental health conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Potters Bar Clinic in creating a positive and secure environment. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like. As a Receptionist you will be: Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions. Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks. Ensuring all appropriate leaflets and brochures are on display. Managing deliveries To be successful in this role, you will have: Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working: Location : 190 Barnet Road, Potters Bar, Hertfordshire, EN6 2SE Join the team at Potters Bar Clinic providing care for young people and adults with acute mental health needs and personality disorders in an established 24-hour care environment. The Children and Young People's Mental Health Service (CYPMHS) Tier 4 Low Secure services are for young people aged 13-18. Potters Bar Clinic is located in a residential area, only one minute drive from the M25 and a short bus ride from Potters Bar Train Station, with a bus stop right outside, making it an easy commute for most. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,058 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and parking About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Elysium Healthcare
Receptionist Maternity Cover
Elysium Healthcare Wellington, Somerset
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Wellesley Hospital, a medium and low secure service, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Wellesley Hospital in creating a positive and secure environment. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like. This role is a fixed term 12 month contract As a Receptionist you will be: Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions. Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks. Ensuring all appropriate leaflets and brochures are on display. Managing deliveries To be successful in this role, you will have: Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working: Location : Westpark 26, Chelston, Wellington, Somerset, TA21 9FF You will be working at Wellesley Hospital, a purpose built 101 bed hospital in Wellington (Somerset) for men and women with Mental Health needs. There are 6 wards for people with Mental Health needs and 1 ward for people with Learning Disabilities and Autism. The Wellesley Hospital built in 2017 works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust, and Livewell to deliver the best possible environment for patients with Mental Health issues. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,058 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Dec 04, 2025
Full time
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Wellesley Hospital, a medium and low secure service, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. Join Wellesley Hospital in creating a positive and secure environment. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like. This role is a fixed term 12 month contract As a Receptionist you will be: Welcoming all visitors in a friendly manner and ensuring the sign the visitor book. Maintaining the upkeep of the reception area & meeting rooms are presentable. Managing the office diary for meetings, events, training days and therapy sessions. Ensuring confidentially and security to the service. Receiving and dealing with telephone calls, emails and post. Ad hoc administration tasks. Ensuring all appropriate leaflets and brochures are on display. Managing deliveries To be successful in this role, you will have: Previous experience Computer skills Communication and interpersonal skills Must be professional, confident and diplomatic GCSE English Language Grade C or above Be efficient and enthusiastic Awareness of understanding confidentiality and security Ability work alongside a team and independently Must be welcoming and self-motivated Where you will be working: Location : Westpark 26, Chelston, Wellington, Somerset, TA21 9FF You will be working at Wellesley Hospital, a purpose built 101 bed hospital in Wellington (Somerset) for men and women with Mental Health needs. There are 6 wards for people with Mental Health needs and 1 ward for people with Learning Disabilities and Autism. The Wellesley Hospital built in 2017 works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust, and Livewell to deliver the best possible environment for patients with Mental Health issues. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,058 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Frontline
Operations Assistant
Frontline Bath, Somerset
Operations Assistant Bath, Somerset About Us We re frontline, a big group company, an award-winning, innovation-driven 3D retail design and integrated marketing agency who apply bigger thinking to everything we do. For over 30 years, we ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES. We are now looking for an Operations Assistant to join us on a full-time basis for a 15 month fixed term contract to cover a period of maternity leave, however, progression beyond this may be possible. The Benefits - Salary of £25,000 - £26,500 per annum DOE - 23 days holiday plus bank holidays, increasing with length of service - Up to five paid days of charity work per year - Health cashback scheme - Life cover - Pension scheme - Profit share - Cycle to work scheme - Gym discounts - Social events throughout the year - A welcoming and friendly office environment - Computer scheme make savings on IT equipment through a government-backed salary exchange scheme This is a brilliant opportunity for a customer-focused individual with office experience to join our award-winning organisation. You ll gain terrific experience across a range of areas, giving you a strong foundation for future progression and allowing you to stretch your skills and take the next step in your career. Plus, you ll be joining a friendly, creative workplace that genuinely invests in its people through profit share, charity days, wellness support, paid social events, and a vibrant studio culture! So, if you re looking for a role where every day is different and your contribution truly matters, then apply today! The Role As an Operations Assistant, you will be the central point of support for the smooth day-to-day running of our Bath office. Overseeing office operations, you ll manage meeting rooms, supplies, maintenance, and contractor access, as well as supporting social events, new starter preparation, and environmental procedures. As the first point of contact for queries, you ll work closely with the Campus Manager, Managing Directors, and People Team to resolve issues quickly, uphold safety standards, and maintain accurate records. You will also provide essential project support, co-ordinating supplier orders, assisting with logistics, setting up accounts, and organising travel arrangements. Additionally, you will: - Issue and manage security passes and visitor access - Maintain stocked refreshments, stationery, and office supplies - Co-ordinate cleaning needs, maintenance visits, and risk assessments - Schedule ISO audits, take minutes, and maintain the document register About You To be considered as an Operations Assistant, you will need: - Previous office experience, ideally for a managed premises - Customer service experience - An understanding of health and safety - Strong time management skills - Excellent communication, co-ordination and administration skills Other organisations may call this role Office Assistant, Office Administrator, Secretary, Receptionist, Admin Assistant, Administrator, or Operations Support Assistant. Webrecruit, frontline, and big group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you re ready to start your journey with frontline as an Operations Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Dec 03, 2025
Contractor
Operations Assistant Bath, Somerset About Us We re frontline, a big group company, an award-winning, innovation-driven 3D retail design and integrated marketing agency who apply bigger thinking to everything we do. For over 30 years, we ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES. We are now looking for an Operations Assistant to join us on a full-time basis for a 15 month fixed term contract to cover a period of maternity leave, however, progression beyond this may be possible. The Benefits - Salary of £25,000 - £26,500 per annum DOE - 23 days holiday plus bank holidays, increasing with length of service - Up to five paid days of charity work per year - Health cashback scheme - Life cover - Pension scheme - Profit share - Cycle to work scheme - Gym discounts - Social events throughout the year - A welcoming and friendly office environment - Computer scheme make savings on IT equipment through a government-backed salary exchange scheme This is a brilliant opportunity for a customer-focused individual with office experience to join our award-winning organisation. You ll gain terrific experience across a range of areas, giving you a strong foundation for future progression and allowing you to stretch your skills and take the next step in your career. Plus, you ll be joining a friendly, creative workplace that genuinely invests in its people through profit share, charity days, wellness support, paid social events, and a vibrant studio culture! So, if you re looking for a role where every day is different and your contribution truly matters, then apply today! The Role As an Operations Assistant, you will be the central point of support for the smooth day-to-day running of our Bath office. Overseeing office operations, you ll manage meeting rooms, supplies, maintenance, and contractor access, as well as supporting social events, new starter preparation, and environmental procedures. As the first point of contact for queries, you ll work closely with the Campus Manager, Managing Directors, and People Team to resolve issues quickly, uphold safety standards, and maintain accurate records. You will also provide essential project support, co-ordinating supplier orders, assisting with logistics, setting up accounts, and organising travel arrangements. Additionally, you will: - Issue and manage security passes and visitor access - Maintain stocked refreshments, stationery, and office supplies - Co-ordinate cleaning needs, maintenance visits, and risk assessments - Schedule ISO audits, take minutes, and maintain the document register About You To be considered as an Operations Assistant, you will need: - Previous office experience, ideally for a managed premises - Customer service experience - An understanding of health and safety - Strong time management skills - Excellent communication, co-ordination and administration skills Other organisations may call this role Office Assistant, Office Administrator, Secretary, Receptionist, Admin Assistant, Administrator, or Operations Support Assistant. Webrecruit, frontline, and big group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you re ready to start your journey with frontline as an Operations Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Hays
Receptionist (Bank 3 days cover)
Hays Bristol, Gloucestershire
Receptionist (Bank 3 days cover) Bank Reception As well as the below role, Hays assists with bank reception cover across a variety of organisations, if you're interested in these types of roles please contact . Your new company You'll be assisting at a well regarded company as their front of house receptionist to cover holiday and absences. Your new role You will be expected to support with the following Greeting clients and visitors. Assisting with connecting calls to the relevant department. Handle incoming queries via email. Keep the reception area presentable and tidy. Phone handling at the front desk. What you'll need to succeed Previous experience in a front of house or reception role. Flexibility to cover shifts when requested. Warm and welcoming manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Receptionist (Bank 3 days cover) Bank Reception As well as the below role, Hays assists with bank reception cover across a variety of organisations, if you're interested in these types of roles please contact . Your new company You'll be assisting at a well regarded company as their front of house receptionist to cover holiday and absences. Your new role You will be expected to support with the following Greeting clients and visitors. Assisting with connecting calls to the relevant department. Handle incoming queries via email. Keep the reception area presentable and tidy. Phone handling at the front desk. What you'll need to succeed Previous experience in a front of house or reception role. Flexibility to cover shifts when requested. Warm and welcoming manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hachette UK
Facilities Co-ordinator
Hachette UK
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday
Sep 24, 2025
Full time
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday

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