45 jobs found

Join our dynamic ERP Product Group DevOps team and play a key role in driving impactful change within our Workday ERP system. You'll collaborate closely with a talented mix of Product Owners, Service Managers and Architects in a forward-thinking environment that values innovation and teamwork. In this role, you'll support business owners and subject matter experts to deliver meaningful improvements to our Workday Financials systems and operations helping shape the future of our financial processes. What will you be doing? Forge strong partnerships with key stakeholders to understand and champion their business needs, ensuring solutions truly add value Spot new opportunities to maximise the potential of Workday Cloud services, delivering solutions that align with both business goals and technical requirements Provide expert development and day-to-day support across the full Workday Finance suite including Financials, Revenue Management, Projects, Procurement and more-to keep operations running smoothly Play an active role in shaping the ERP Product Group's DevOps model, delivering seamless, user-focused solutions that empower our teams Maintain and optimise critical system integrations with Workday, leveraging automated transfers, scheduled tasks and manual imports to ensure data flows effortlessly Collaborate with diverse teams to continuously enhance processes, driving innovation and efficiency within our Workday Financials environment Minimum Experience implementing and configuring Workday Finance systems, with a proven ability to define and deliver impactful changes that enhance financial processes Experience producing comprehensive project lifecycle deliverables including business requirements, functional specifications, process flows, use cases and traceability matrices to ensure successful project execution Essential Excellent communication skills for presentations, workshops and business reporting, combined with strong stakeholder management across all business levels Project management experience, ideally with formal qualifications in methodologies such as Prince2, RUP, Scrum, Agile or similar Experience with Workday integration alongside other IT systems like Adaptive Planning, Salesforce or Clarizen is highly desirable; Workday Pro Track qualification is also a plus but not essential

Our client an award winning SaaS organisation providing software solutions to the SME marketplace is now seeking an experienced Operations Analyst for a 12 month contract. Central London location, hybrid, with 2-3 days a week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations, or an analytical role in a service environment. Strong analytical skills such as Google Workspace and Tableau. Comfortable using Slack, Salesforce, Jira, and similar operational tools. Ability to identify patterns in data and turn insights into actionable recommendations. ITIL Foundation preferred. Responsibilities : Support timely and consistent handling of incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements with Product and Engineering. Contribute to improvements that resolve issues more quickly. Benefits Global company, long contract Hybrid role Free breakfast

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Consultant, Marketing Solutions to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. Our mission is to build credible, integrated partnerships with clients to drive successful adoption of our TruAudience products and solutions. As a Lead Consultant, you will play a pivotal role in delivering high-impact marketing analytics and strategic insights to Fortune 500 clients, while mentoring junior team members and contributing to the evolution of our consulting practice. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Serve as the day-to-day lead on high-value client engagements, managing project delivery, timelines, and stakeholder communications. Translate complex business challenges into analytical frameworks and actionable insights using data from multiple sources. Conduct advanced quantitative analyses (e.g., marketing attribution, segmentation, predictive modeling) to uncover business drivers and inform strategy. Present findings and recommendations to senior client stakeholders in a clear, compelling narrative that drives decision-making. Collaborate cross-functionally with internal teams to ensure seamless delivery of Marketing Solutions products. Support the development of project scopes, plans, and risk mitigation strategies aligned with TransUnion best practices. Mentor and guide junior analysts, fostering their growth and ensuring quality in client deliverables. Contribute to thought leadership and innovation within the Consulting Services team. Essential Skills & Experience: Track record years of experience in analytics, strategy consulting, or marketing consulting, with proven client-facing experience. Strong quantitative and analytical skills, with experience in marketing mix modeling, multi-touch attribution, customer segmentation, or identity/data management platforms. A degree in Statistics, Data Science, Marketing Analytics, or a related field. Excellent communication skills, with the ability to simplify complex data into actionable insights for diverse audiences. Proficiency in Excel and PowerPoint; familiarity with data visualization tools and statistical software is a plus. Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment. A collaborative mindset and a passion for mentoring and team development. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Consulting Services

Business Analyst - Payments CLS Position Description At CGI, you'll play a pivotal role in shaping the future of global payments and FX settlement. As a Business Analyst - Payments CLS, you will help deliver solutions that drive industry transformation for leading financial institutions. You'll contribute to high-impact product evolution, collaborating closely with experts who value ownership, innovation, and shared success. This is an opportunity to influence product direction, enhance client outcomes, and work in an environment that empowers you to grow, create and make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will translate complex payment and FX settlement needs into clear, structured functional requirements that guide solution delivery. You'll collaborate closely with product, technical and business teams, providing clarity, insight and ownership throughout the product lifecycle. Working in an Agile environment, you will help shape product enhancements, support client engagement, and ensure high-quality outcomes through strong documentation and aligned delivery. You will contribute ideas that advance product strategy, demonstrate creative problem-solving, and work within a supportive team committed to shared success. Your work will directly influence product roadmap decisions and strengthen the experience delivered to clients across global financial services. Key Responsibilities: • Lead & Clarify - Gather, document and refine functional requirements aligned to product and client needs. • Design & Define - Produce high-quality requirements and design documentation to project standards. • Collaborate & Communicate - Support walkthroughs, client demos, and sales queries with clear insight. • Guide & Support - Help development, testing and support teams understand functional changes. • Review & Enhance - Participate in peer reviews and assist with testing and quality checks. • Shape & Influence - Provide input into roadmap planning and release materials. • Contribute & Coordinate - Act as product owner within a SAFe Agile team when required. Required qualifications to be successful in this role To succeed in this role, you should bring strong functional or business analysis experience within payments and FX settlement, alongside excellent communication, requirement-gathering and problem-solving skills. You will thrive working both independently and collaboratively in a fast-moving Agile environment. Essential Qualifications: • Extensive experience in Business Analysis and CLS (Continuous Linked Settlement). • Extensive experience in payments and/or FX settlement (5+ years). • Strong functional/business analysis capability with proven documentation skills. • Working knowledge of ISO20022, SWIFT CBPR+ and SWIFT MT message types. • Ability to collaborate with technical and business stakeholders effectively. • Excellent written and verbal communication skills. • Experience supporting Agile delivery teams. Desirable: • Understanding of FX trading. • Familiarity with RTGS, SWIFT and wider banking/payment ecosystems. • Broader experience in liquidity, foreign exchange, or payments operations. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

A leading fresh produce business is seeking a Finance Operations Business Partner to play a key role in supporting their UK Operations team. This is a dynamic, business-critical role focused on cost of sales reporting, gross margin analysis, pre-crop balance sheet management, and packhouse reporting. This individual will act as a finance business partner to the Operations Director and Production teams, providing accurate data and actionable insights to drive profitability. The role also involves budgeting, forecasting, and scenario planning to support decision-making across the business. Key Responsibilities: Deliver monthly cost of sales reporting, including field-level allocations and accurate pre-crop deferrals in line with harvest forecasts. Lead gross margin reporting by crop and variety, providing detailed analysis and variance commentary to the Production and Packhouse management teams. Manage month-end balance sheet postings for stock, plant purchases, and utilities, ensuring accounts are reconciled and supported by documentation. Collaborate with Rewards and Recognition teams to ensure labour cost reporting is accurate and variances are well understood. Support the Operations Director and Production teams with scenario planning, crop plan costings, and financial insights to aid strategic decisions. Produce budget and forecast customer gross margin analyses and provide insights on energy usage and plant payments. Partner with finance colleagues in the UK and Portugal to align reporting standards and processes. About You: The ideal candidate will have: Experience in financial analysis, with a strong focus on gross margin reporting. A professional finance qualification (CIMA, ACCA, or equivalent). Strong attention to detail and a commitment to data integrity. Proficiency with Microsoft Business Central (or a similar ERP/finance system). Previous experience in FMCG, food production, or agriculture is highly desirable. Skills & Attributes: Excellent analytical and communication skills, with the ability to present complex data clearly. Highly proficient in Excel and other IT tools. A collaborative, team-oriented approach with a professional and proactive attitude. Enthusiasm, ambition, and a solutions-focused mindset. Why Join: This is an exciting opportunity to make a real impact on the performance of a growing, fast-paced business. The successful candidate will work closely with senior stakeholders, influence key decisions, and gain exposure to both UK and international operations. 5984IR

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We're recruiting for an exciting, newly created Commercial Analyst role within the Actuation Systems team. This position will act as a key financial point of contact to support the delivery of our strategic plan through the provision of high-quality data analysis and interpretation. We're open to background & industry but looking for someone who is data driven but commercially focused. You will be a a key member of the Integrated Product Team (IPT), where you'll work collaboratively across Actuation sites in France, Italy, and the UK, helping to shape future business direction as we embark on future growth. What will your day-to-day responsibilities look like? Work collaboratively with Business Development, Strategy, and FP&A teams to support the delivery of our strategic plan. Work with the business to both understand and challenge financial risks and opportunities. Develop and report key metrics that support Business Development objectives. Support long-term strategic planning activities for Actuation sites. Deliver business cases and proposals for the Actuation business - on time and in full. Provide support for both military and civil bids and proposals where required. Help develop a robust governance process for bids and proposals, ensuring management system compliance. Build business cases to support strategic investments and Actuation-wide central projects. Ensure full compliance with accounting policies, US GAAP, Sarbanes-Oxley, and international accounting standards. Ensure military models are built in a manner that is compliant to government legislation. Working to deliver against continuous improvement targets. What will you bring to the role? Essential skills: Excellent IT skills across MS products, with a focus on MS Excel. Detailed analytical skills with experience managing and interpreting large, complex data sets. Proven ability to take complicated data sets and manipulate to produce information that supports sound business decision making. Commercial mindset with an understanding of business cases / investment appraisal. Desirable skills: Experience working in a commercial environment, contributing to strategic decision-making. Track record of continuous improvement and process enhancement. Fantastic interpersonal skills with the ability to win trust across all levels of the business. Experience working across multiple geographies, with cultural awareness. Prior finance knowledge or qualification would be an advantage. Experience in producing complex business cases / investment appraisals

Our client, a leading world-class aerospace material supplier tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Pricing Analyst, to be based at their offices near St Albans , Hertfordshire. On Offer: An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector. Work within a collaborative and supportive commercial team. Opportunity to make a tangible impact on company profitability and growth. Professional Development: the company is committed to the ongoing professional development of its employees. Salary up to £75K, depending on experience 1 day WFH flexibility after probationary period Pension scheme, social events and Christmas party. Free Parking onsite Main Purpose of the Role: The Pricing Analyst will lead the development, execution and optimization of pricing strategies that maximise profitability while ensuring competitiveness in the market. This position will play a critical role in supporting the business by enhancing pricing intelligence and enabling real time data-driven decisions. You will be reporting to the Sales Manager to ensure alignment with commercial objectives. The role will be supported by the business intelligence team through BI tools and data access to streamline reporting and analytics. Duties and Responsibilities of the Pricing Analyst: Create and maintain a standardized pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimize margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. To Be Considered: Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Proven experience managing multiple customers and over 2,000 products Pricing strategies and pricing models is essential Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. Preferred - Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why Müller? Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future. We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. We're recruiting Ingredients Finance Analyst Location: Market Drayton / Hybrid - 3 days on-site per week. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Are you ready to unleash your potential and build an exciting career with Britian's most chosen dairy brand? Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our Ingredients Finance Analyst position. As an Ingredients Finance Analyst , you will provide additional support to the finance and operations team during a period of transition on month end and weekly reporting activities. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities In this role the key responsibilities will include: The ingredients business unit is responsible for Butter, Powder, and Liquid products in order to make the best commercial decision of excess milk and cream on a 'make or sell' basis in light of prevailing commodity price conditions. This will provide support into the finance and operations teams responsible for this activity. You will provide month end support on: o Journal preparation and posting o Stock reconciliations o SAP uploads and report running/Costing runs o Production report reviews o Accruals/prepayments o Balance sheet reconciliations o Cost variance analysis and follow up reviews with other functional areas o Understanding material/production price variances o Foreign exchange variances •Weekly and monthly raw material pricing adjustment administration and reconciliation •Support the existing finance analyst on weekly reporting and month end activities •Work with other Muller functions to ensure information inputted into Ingredients is provided, is accurate, and on-time. •Support preparation of month end Functional Pack as required. •Work with Operations team in order to ensure they understand their actual costs •Management reporting as requested by Financial Controller including: o Weekly Planning report o Sales Analysis o Inventory reporting •Support the Financial Controller Ingredients and Management Accountant in delivering all financial reports accurately and on time. Key skills & experience for the Ingredients Finance Analyst: - •Part qualified CIMA/ACCA or working towards qualification. •Experience in an FMCG environment is beneficial. •Good relationship building and communication skills. •Good Excel skills. •Analytical problem solver with attention to detail. •Methodical but adaptable to business needs. •Tenacious. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply !

Sensory & Consumer Science Manager Location: Haddenham or Peterborough, UK JOB DESCRIPTION Support product development from brief to completion by providing key sensory and consumer science inputs used during the lifecycle of projects Provide strategic research advice to stakeholders to best meet business needs Compile scientific sensory reports on objective(s), methodologies and results Interpret results and present in appropriate format to stakeholders and provide recommendations Work in close collaboration with quality teams in UK sites Drive operational and strategic plans (e.g. roadmaps) with key Business Units Advise on correct methodologies to meet objectives to internal and external customers Compile scientific proposals as per customer request/proactively Promote the Sensory & Consumer Science and Customer Centricity internally and externally Gather and analyse sensory information according to recognised international standards Drive growth of faster, more affordable research methods Line-Manage a team of Sensory & Consumer Scientists and Analysts in the UK to ensure best practices are applied throughout the region and aligned with Sensory & Consumer Science Community of Practice (both EMEA and Global) Continuous maintenance of knowledge regarding Sensory and Consumer Science Manage the prioritisation of scheduling projects Drive Sensory trainings and awareness sessions as needed CANDIDATE PROFILE: Demonstrable experience in sensory & consumer science, withexperience as a Sensory & Consumer Scientist role or similar. A minimum of a Bachelors degree in an appropriate field. Experience in managing a team of sensory and consumer scientists would be advantageous alternatively demonstrable experience in mentoring others and enabling their performance and development would be considered. Experience of leading customer and stakeholder presentations, training and practical sessissions. Excellent written and verbal communication skills, including effective influencing and interpersonal skills. Strong people skills and team player. Fully operational in the use of Microsoft Office (Word, Excel, Powerpoint) suite and in the use of sensory and consumer software packages. COMPANY At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better. Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Schwartz. At McCormick, we have over a 100-year legacy based on our Power of People principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Agencies:McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. JBRP1_UKTJ

EXO Recruitment are delighted to be working with one of the UK's most successful independent (Chartered) insurance brokerages. Due to continued growth, our client is currently looking to employ an experienced Data & Insights Analyst with recent UK based experience. If you would like to join a company which places a huge emphasis on valuing both their clients and employees, then please apply. Salary: up to £38k (dependant on experience) plus extensive benefits 28 days annual holiday plus all statutory Bank Holidays Pension contribution of 6% from employer 100% office based - will be required to travel to other offices where mileage at 45p can be claimed Based in Birmingham office Reporting into our clients Group Head of Operation About the role: Our client is seeking a highly analytical and detail-oriented MI, Reporting & Data Insights Analyst to join their team. The successful candidate will play a key role in turning data into actionable insights, supporting decision-making across operations, sales, and customer experience. You will work closely with our clients CRM systems, providing timely reporting and analysis to improve business performance. Additionally, the role will support acquisition integration, ensuring smooth data and reporting transitions during onboarding. Key Responsibilities: Develop, maintain, and deliver MI reports, dashboards, and ad-hoc analysis for multiple stakeholders. Analyse operational and sales data to identify trends, risks, and opportunities. Extract, cleanse, and manipulate data from CRM and other business systems. Support strategic decision-making with actionable insights and clear recommendations. Work closely with operations, sales, compliance, and IT teams to ensure data accuracy and integrity. Support acquisition integration, including data mapping, reporting alignment, and ensuring consistency across newly acquired business units. Develop and maintain documentation for MI processes and reporting standards. Assist in implementing data improvements and automation initiatives where possible. Required Skills & Experience: Proven experience as an MI Analyst, Data Analyst, or similar role in the insurance or broking sector. Strong experience working with CRMs and extracting/managing data from multiple sources. Advanced Excel skills or data analyst quantification is essential Strong analytical and problem-solving abilities, with excellent attention to detail. Ability to communicate complex data insights clearly to non-technical stakeholders. Familiarity with BI & AI tools is advantageous. Knowledge of insurance processes, products, or brokerage operations is desirable. Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes: Highly organised with the ability to manage multiple tasks and deadlines. Proactive, curious, and eager to identify improvements. Team player with strong interpersonal and communication skills. If you are interested in a long term career with a leading and fast-growing insurance brokerage, please send your CV ASAP.

Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The client and our mobile application.The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

My industry-leading Client are looking for a Salesforce enthusiast to join them and play a key role in their Salesforce journey.Working alongside an awesome Product Owner who really knows his stuff, you will you will help gather and document business and user needs, ensuring that the development team has clear, concise information to deliver from.The beauty of this role is that you can come from any background - support, analysis, development or even delivery It's just essential you know Salesforce really well More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you to translate their goals into deliverables with the Dev team.This role is perfect for someone who thrives at the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes.My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in a Salesforce specialist to manage the on-going refinement of the product across their large, customer-service function.Essentially, you will act as the conduit between stakeholders and the development team. You'll have the ability to gather requirements and really get under the skin of what stakeholders need from the CRM - Understand their problems/issues, suggest how the system can help and then work with IT to get these things delivered! You'll want to learn about delivery practices and be extremely confident in your approach and a solid communicator - comfortable pushing back when needed to get things done In the right way. What I love about this company, is how the invest in their employees. You'll be given a personal progression plan from day one, with quarterly one-to-ones with your hiring manager to discuss your development and potential for growth. Learning is massively encouraged - they have their very own IT training team and a huge range of online materials in all things tech! We'd love you on-site 5 days a week in their offices just outside of Hull - Its important you are visible for face-to-face interaction with the wider team and stakeholders in the business. I am therefore want to speak to Salesforce specialists across the UK who may be open to relocation too to the Hull or surrounding areas! Salary is up to £40,000 plus bonus and awesome wider benefits working in state-of-the-art offices just outside of Hull. Call me anytime on and I'll tell you all about it. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Full right to work in th UK is required for this position. Our client does not offer sponsorship for this role Business Data Analyst Our prestigious manufacturing-based client, based in Norwich, are seeking a Business Data Analyst to join their team. This is a full time position working Monday-Friday, 08:30-17:00. Working on a temporary contract, likely 12 months, based in Norwich with free, onsite parking. Key Knowledge, Skills & Experience: Bachelor s degree in business, finance, economics, or other related field. Demonstrated ability to understand complex datasets and apply statistical and analytical methods, ideally within a manufacturing or fast-paced environment. Strong data modelling, forecasting, and analytical skills with a strong understanding of financial and other key performance metrics. Demonstrated ability to organise, analyse and present large volumes of complex data and insights clearly and effectively to senior leadership and non-finance stakeholders. Solid understanding of commercial and financial concepts with a strategic mindset and the ability to drive business decisions through data-driven insights. Proficiency with SQL databases / ERP systems (preferably Oracle EnterpriseOne), database reporting tools. Advanced Microsoft Excel skills. Strong communication, interpersonal, and influencing skills, with the ability to build relationships across all levels of the organisation. Ability to translating findings into strategies and solutions through close collaboration with different departments and communicate these clearly to senior stakeholders. Key Responsibilities: Conduct detailed analysis, including forecasting, modelling, and scenario planning, to inform strategic business decision-making. Provide insights on profitability and ROI by market / customer linking current and desired future state for new and existing product and market initiatives. Collaborate with cross-functional teams to support business planning, and strategic initiatives. Develop and present comprehensive & impactful analysis and strategic recommendations to senior management in a clear and concise manner. To support strategic decision-making and performance evaluation across our global operations. The role will involve in-depth analysis of commercial, sales and other business data as may be required from time to time. Providing forecasting and modelling to assess the impact of business changes and new products on margin and other key metrics. This is a hands-on, high-impact role that requires an individual with strong analytical skills, commercial acumen. For further details regarding this great opportunity, please email a copy of your CV today. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

About the Role We are seeking an experienced Lead Systems Architect (Pega) to join a high-profile project. This is a fantastic opportunity to lead the design and delivery of complex Pega solutions, ensuring alignment with enterprise standards and business objectives. Key Responsibilities Solution Architecture & Design Lead end-to-end architecture and design of Pega applications. Define reusable frameworks, components, and integration patterns. Translate complex business needs into scalable, secure, and preformant solutions. Technical Leadership Act as the technical authority and mentor for Pega development teams. Review and validate solution designs for compliance with architecture principles. Provide hands-on guidance in Pega configuration, rules, data modelling, and integrations. Project Delivery Collaborate with business analysts, product owners, and developers throughout the SDLC. Ensure timely, budget-compliant delivery of high-quality solutions. Support DevOps and CI/CD practices for Pega deployments. Governance & Standards Define and enforce Pega best practices, coding standards, and design guidelines. Participate in architectural governance boards and solution reviews. Evaluate new Pega capabilities and release updates for adoption. Stakeholder Management Communicate complex technical concepts to non-technical stakeholders. Align Pega solutions with organisational goals. Provide architectural input for pre-sales or RFP processes when required. Requirements Proven experience as a Lead Systems Architect with Pega. Strong understanding of solution architecture principles and enterprise standards. Excellent stakeholder management and communication skills. BPSS clearance (or ability to obtain). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The (url removed) and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title : Implementation Consultant (Scheme Benefits) - Level 3 Location: Remote Duration: Permanent Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment. Key responsibilities: Deputise for the Implementation Manager and act as an escalation point Review, interpret and identify project and process impacts because of changes to Pension legislation and technical guidance Lead client implementation projects Gather and interpret client requirements and processes, and translate these into system solutions Deliver tools to allow sucessful calculation automation and data migration Risk and issue identification and mitigation Facilitate internal and external system training, and provide appropriate documentation Identify, troubleshoot and resolve client queries and issues Ensure Efficient delivery of all project tasks Mentor and coach other Implementation Consultants and Analysts Promote best practice across the team and provide a platform for continuous improvement Ensure Evolve procedures are followed and documents produced for applicable project and quality gates Key tasks: Meet clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Undertake scheme analysis and system configuration Lead the production of requirement documentation Lead in client meetings and project status calls Liaise with clients, third parties and Capita departments Support the technical development of our technology platforms through participation in new and/or enhanced developments Provide support to your line manager in the effective management of any staff Facilitate internal and external system training Undertake system demonstrations to existing and prospective clients Undertake project management activities including risk and issue identification and mitigation Review existing business processes and establish new operating procedures where required Support the sales/procurement process through communication with prospective clients and the demonstration of system capabilities Aid the development of strategies for the improvement of transition and change process, services and standards Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Our client based in Hayes is looking for a Revenue Analyst/Specialist to join their team. Key Responsibilities: Review, verify and analysis of supplier invoices and costs pertaining to the area of concern Prompt recording and communication of supplier invoice queries to operations and suppliers ensuring follow up to resolution Liaise with internal and external partners to ensure that vendor rates are accurate and up to date Assist with ensuring vendor costs are accurately captured and recorded to facilitate the accurate reporting of monthly vendor accruals, thereby minimizing deviations between actual costs and estimated costs Prompt notification to the Commercial Controller of significant variances arising which will impact the results Assist with the timely production of all sales invoices for the Mail operation Assist with ensuring that all sales invoice queries are recorded and dealt with promptly and resolved within a timely manner Proactively liaise with internal and external partners to ensure issues and anomalies are promptly rectified Assist with the production of weekly and ad-hoc cost analysis and reports with the ability to provide a detailed analysis Assist team members with the submission of financials for weekly and monthly reporting on revenue and cost Assist with ensuring that department KPI's are met and targets delivered Ensures that all interactions are compliant with the clients Code of Conduct and other compliance requirements e.g. anti-corruption Contribute to the First Choice continuous improvement program Skills and Experience: Strong analytical and data management skills Very strong interpersonal skills and ability to work cross-functionally Ability to drive performance, collaborate and communicate at all levels Excellent communication and influencing skills Be a quick thinker and have the ability to "think outside the box" and work under pressure Be a team player Good time management skills Self-starter with a proactive approach to problem-solving and process improvement Excellent attention to detail and accuracy Experience in revenue, commercial, or account management is advantageous Finance and Accounting educational background preferred Advanced Excel skills

Data Analyst / Redditch / Onsite / £35,000pa We re working with a fast-growing UK business in recruiting a Data Analyst to join their operations function. This newly created role sits at the centre of the organisation, turning data into insight and supporting strategic, commercial and operational decisions. The Role As a Data Analyst, you ll work closely with senior leadership and cross-functional teams, providing reporting, analysis and forecasts that directly support performance and growth. You ll take ownership of key datasets, improve reporting processes, and act as a go-to contact for operational and commercial insights. Key responsibilities: Build and maintain sales forecasts; analyse performance vs targets and recommend actions. Manage inbound stock forecasting and production planning, working with suppliers and logistics partners. Support order management processes and help resolve customer/retail partner queries. Produce clear reporting for internal teams - KPIs, scorecards, sales and stock dashboards. Analyse delivery performance and provide insights to drive improvement. Carry out ad-hoc analysis to support commercial decision-making. Work with systems/data teams to ensure accurate master data, especially during product launches. About You Strong analytical mindset and high attention to detail. Advanced Excel skills (analysis, forecasting, reporting). Confident communicator able to work with stakeholders at all levels. Highly organised, comfortable managing regular and ad-hoc tasks. Structured problem-solver with a focus on process improvement. Degree or equivalent experience in a business/analytics-related field. 1+ years experience in data, business analysis, finance, supply chain or similar. Desirable: Experience with Power BI/Tableau or other BI tools. Understanding of retail/wholesale environments. Ability to interpret financial performance data. Experience working with international teams or suppliers.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department Our Client Technology team is at the forefront of digital transformation, delivering innovative solutions that enhance client engagement and operational efficiency. The team collaborates across the business to design and implement scalable, secure, and user-centric platforms that support our strategic goals. About the Role Join our Client Technology team as a Salesforce Engineer, where your technical expertise will help drive innovation through collaboration. You'll work closely with product owners, architects, analysts, and talented cross-functional teams to design and develop creative Salesforce solutions that enhance client engagement, sales, service, and marketing. Together, we'll build scalable, secure, and efficient capabilities that push boundaries and support our shared vision for the organisation. Key Responsibilities Design and implement robust Salesforce solutions using Apex, Lightning Web Components (LWC), Omnistudio, Flows, and integrations with external systems. Support the modernisation of Legacy Salesforce implementations, leveraging best practices and scalable architecture patterns. Write clean, testable, and maintainable code following Salesforce development standards and participate in peer reviews. Implement and maintain CI/CD pipelines using tools such as Gearset, Copado, or Azure DevOps. Champion test automation and deployment governance. Explore and apply AI-powered development tools (eg, GitHub Copilot) to enhance engineering efficiency. Drive enhancements in tooling, development processes, and platform capabilities. Actively participate in Agile ceremonies including sprint planning, retrospectives, and backlog refinement. Troubleshoot complex issues and propose innovative solutions across the Salesforce ecosystem. Collaborate with business stakeholders, product managers, and analysts to deliver user-centric solutions. About the Candidate The ideal candidate will possess the following: Proven experience as a Salesforce Engineer or Developer in a complex enterprise environment. Expertise in Salesforce platform development including Apex, LWC, Omnistudio, Flows, and REST/SOAP APIs. Experience with at least one of the following: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, or Financial Services Cloud. Strong understanding of Salesforce security, data modelling, and governor limits. Experience implementing CI/CD pipelines (eg, Gearset, Copado, Azure DevOps). Familiarity with test automation and observability within the Salesforce ecosystem. Knowledge of AI-powered development tools and automation techniques. Experience working in Agile teams and delivering collaboratively. Excellent communication skills and ability to engage with technical and non-technical stakeholders. A client and user-focused mindset, ensuring they are at the heart of design and delivery. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our Benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. Our Business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. An inclusive way of working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At aberdeen we've adopted a blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

About the Role We're looking for a Senior Business Analyst with deep expertise in Salesforce, Professional Services (PSA tool), Kantata SX, and Napta to support and enhance our Professional Services operations. You'll work closely with cross-functional teams - including Product, Engineering, and Operations - to analyse business needs, refine user stories, and drive improvements across our project and implementation workflows. This is a hands-on, cross-functional role requiring a blend of strategic insight and detailed execution. You'll act as the bridge between business stakeholders and technical teams to ensure scalable, efficient, and impactful solutions. Key Responsibilities Partner with business and technical teams to gather, document, and prioritise requirements. Support process optimisation within Professional Services , including PPPM, resource management, project financials, and implementation workflows. Configure Salesforce (custom objects, flows, validation rules) and collaborate on enhancements in Kantata SX, Napta. Translate business requirements into clear, actionable user stories for agile development. Drive documentation in JIRA and Confluence, including workflows, process maps, and release notes. Support data validation and integrations between Salesforce, Kantata SX, and related systems. Qualifications 5+ years of experience as a Business Analyst, including 2+ years with Salesforce , PSA tool, Kantata SX, and Napta( Mandatory ). Strong knowledge of Professional Services and Project Portfolio Management processes. Proficiency in tools like JIRA, Confluence, Excel, and Lucidchart/Visio. Excellent communication and stakeholder management skills. Strong analytical mindset and attention to detail. Bonus Skills Experience with NetSuite, Workday, or Zuora . Familiarity with API integrations, basic SQL, or data validation. Background in SaaS or consulting organisations. Certifications such as Salesforce Administrator, CSPO, or CBAP/CCBA . How to Apply: Send your CV only if you have these skills, highlighting Business Analyst experience with Salesforce and Professional Services operations, PSA tool