Job Posting TitlePrincipal Solutions Architect (UK) Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Role: Transform our clients through world class CX Join our dynamic technology team and be at the forefront of digital transformation as a Principal Solution Architect, driving technical solutions and innovation across transformative programmes in both pre-sales and delivery in large scale BPX deals. You will operate as a senior technology voice, combining deep technical expertise with strategic business acumen to drive outcomes that matter. This strategic role drives solution architecture development, and cross-functional integration throughout the opportunity lifecycle-from initial shaping through successful transition to delivery. The ideal candidate combines deep technical expertise with proven experience with large scale projects, including competitive analysis, estimation methodologies, and compliance frameworks. This role will require you to see and drive towards the company strategy while rolling up your sleeves to create compelling, differentiated, and executable solutions for our customers. Key Responsibilities Solution Leadership & Strategy • Lead solution design and strategy for large, complex government pursuits• Define and oversee technical win themes, discriminators, and innovation differentiators• Collaborate with capture managers and business development teams to shape opportunities pre-RFP through deep, meaningful and direct engagement with customers• Facilitate and lead solution reviews with executives and subject matter experts• Lead large, complex initiatives of strategic importance involving cross-functional teams Technical Architecture & Innovation • Design scalable, extensible, and flexible solutions leveraging cutting-edge technologies• Incorporate capabilities from Maximus Accelerators and internal reusable capabilities and offerings to drive differentiation• Leverage reference architectures, demonstrations, playbooks, and various technology artifacts• Stay current with leading solution architectures and industry hyperscalers (AWS, Microsoft, Google, ServiceNow, Salesforce)• Ensure compliance with technical requirements and validate solution feasibility Proposal Development & Competitive Analysis • Own technical solutions for RFI, RFP, and RFQ responses, including whitepaper creation and concept development.• Conduct competitive analysis of industry pricing approaches and award trends• Support Black Hat exercises at bid level and perform market/sector competitive analysis• Review technology solutions for compliance with federal and corporate standards Estimation & Cost Management • Own and drive competitive top-down estimates using expert judgment, comparative/analogous estimation, parametric estimation, and three-point estimation techniques• Guide teams on estimation best practices, cost optimizations, risk quantification, and pricing strategies• Interface with pricing and delivery teams to ensure solution viability and cost realism• Assess market trends, seasonal impacts, and service level agreement implications Team Leadership & Collaboration • Lead and mentor other Solution Architects to advance in both their capabilities and their careers.• Provide guidance, coaching, and training to technical employees across the organization• Act as bridge between technical teams and non-technical stakeholders both internal and external to Maximus.• Collaborate with operations, information security, and human resource teams early in capture process to ensure implementable solutions• Work directly with customers to understand needs to design tailored solutions Implementation • Work with delivery teams to build implementation plans addressing technical operational readiness• Fulfil the chief engineer role for project delivery - you design it, you build it.• Ensure solutions are designed with implementation and operational considerations• Collaborate with delivery teams to guarantee effective operational implementation Communication & Stakeholder Management • Develop and deliver presentations and demonstrations to internal and external stakeholders• Communicate complex technical concepts to senior leadership and non-technical audiences• Build trust and credibility through consistent delivery and transparency• Present high-level solution concepts and estimation models to stakeholders Essential Skills - What You'll Bring • Deep technical and hands on understanding of modern cloud platforms, including AI and data solutions.• Proven experience delivering material impact in creating winning technology solutions for large bids (£20-200M+), large contracts, or public sector clients, ideally leveraging AI as a USP.• Deep experience in several of the following technologies: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability• Outstanding communication-able to explain complex topics to technical and non-technical audiences with clarity and confidence.• Strong stakeholder management and relationship-building across diverse teams.• Collaborative mindset-enthusiastic about co-creating with colleagues, partners, and clients.• Driving capability modelling sessions with business, vendors and technology stakeholders to create roadmap architectures• Agile approach to problem-solving and adaptability in dynamic environments.• Experience with Managed Services, IT Services, and Software Development opportunities• Experience in one or more additional technology areas such as Secure Software, DevOps, CI/CD, or Site Reliability Engineering; Data Management and Governance; Data Science; Data Analytics; infrastructure; cloud; platform; software as a service offering.• Track record of crafting solution architectures rooted in business needs, customer journeys, and innovation.• Ability to thrive in flexible, fast-paced environments across multiple time zones• String commercial acumen, including understanding pricing models• Excellent organisational skills-comfortable juggling multiple priorities and deadlines.• Curiosity and a desire for continuous learning in technology and beyond.• A passion for presenting, public speaking, or sharing insights at industry events. Desirable Skills - What Makes You Stand Out • Experience in designing and implementing secure cloud solutions and proficient in cybersecurity• Compliance standards, and risk management framework experience through the delivery and accreditation of solutions in a highly regulated customer environment.• Experience supporting Black Hat exercises at bid level• Knowledge of security, monitoring, performance, and SLA standards• Comfort with cross-cultural, cross-functional collaboration in global organisations.• Recognition for empowering inclusive, diverse teams and championing ethical technology.Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and
Jan 23, 2026
Full time
Job Posting TitlePrincipal Solutions Architect (UK) Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Role: Transform our clients through world class CX Join our dynamic technology team and be at the forefront of digital transformation as a Principal Solution Architect, driving technical solutions and innovation across transformative programmes in both pre-sales and delivery in large scale BPX deals. You will operate as a senior technology voice, combining deep technical expertise with strategic business acumen to drive outcomes that matter. This strategic role drives solution architecture development, and cross-functional integration throughout the opportunity lifecycle-from initial shaping through successful transition to delivery. The ideal candidate combines deep technical expertise with proven experience with large scale projects, including competitive analysis, estimation methodologies, and compliance frameworks. This role will require you to see and drive towards the company strategy while rolling up your sleeves to create compelling, differentiated, and executable solutions for our customers. Key Responsibilities Solution Leadership & Strategy • Lead solution design and strategy for large, complex government pursuits• Define and oversee technical win themes, discriminators, and innovation differentiators• Collaborate with capture managers and business development teams to shape opportunities pre-RFP through deep, meaningful and direct engagement with customers• Facilitate and lead solution reviews with executives and subject matter experts• Lead large, complex initiatives of strategic importance involving cross-functional teams Technical Architecture & Innovation • Design scalable, extensible, and flexible solutions leveraging cutting-edge technologies• Incorporate capabilities from Maximus Accelerators and internal reusable capabilities and offerings to drive differentiation• Leverage reference architectures, demonstrations, playbooks, and various technology artifacts• Stay current with leading solution architectures and industry hyperscalers (AWS, Microsoft, Google, ServiceNow, Salesforce)• Ensure compliance with technical requirements and validate solution feasibility Proposal Development & Competitive Analysis • Own technical solutions for RFI, RFP, and RFQ responses, including whitepaper creation and concept development.• Conduct competitive analysis of industry pricing approaches and award trends• Support Black Hat exercises at bid level and perform market/sector competitive analysis• Review technology solutions for compliance with federal and corporate standards Estimation & Cost Management • Own and drive competitive top-down estimates using expert judgment, comparative/analogous estimation, parametric estimation, and three-point estimation techniques• Guide teams on estimation best practices, cost optimizations, risk quantification, and pricing strategies• Interface with pricing and delivery teams to ensure solution viability and cost realism• Assess market trends, seasonal impacts, and service level agreement implications Team Leadership & Collaboration • Lead and mentor other Solution Architects to advance in both their capabilities and their careers.• Provide guidance, coaching, and training to technical employees across the organization• Act as bridge between technical teams and non-technical stakeholders both internal and external to Maximus.• Collaborate with operations, information security, and human resource teams early in capture process to ensure implementable solutions• Work directly with customers to understand needs to design tailored solutions Implementation • Work with delivery teams to build implementation plans addressing technical operational readiness• Fulfil the chief engineer role for project delivery - you design it, you build it.• Ensure solutions are designed with implementation and operational considerations• Collaborate with delivery teams to guarantee effective operational implementation Communication & Stakeholder Management • Develop and deliver presentations and demonstrations to internal and external stakeholders• Communicate complex technical concepts to senior leadership and non-technical audiences• Build trust and credibility through consistent delivery and transparency• Present high-level solution concepts and estimation models to stakeholders Essential Skills - What You'll Bring • Deep technical and hands on understanding of modern cloud platforms, including AI and data solutions.• Proven experience delivering material impact in creating winning technology solutions for large bids (£20-200M+), large contracts, or public sector clients, ideally leveraging AI as a USP.• Deep experience in several of the following technologies: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability• Outstanding communication-able to explain complex topics to technical and non-technical audiences with clarity and confidence.• Strong stakeholder management and relationship-building across diverse teams.• Collaborative mindset-enthusiastic about co-creating with colleagues, partners, and clients.• Driving capability modelling sessions with business, vendors and technology stakeholders to create roadmap architectures• Agile approach to problem-solving and adaptability in dynamic environments.• Experience with Managed Services, IT Services, and Software Development opportunities• Experience in one or more additional technology areas such as Secure Software, DevOps, CI/CD, or Site Reliability Engineering; Data Management and Governance; Data Science; Data Analytics; infrastructure; cloud; platform; software as a service offering.• Track record of crafting solution architectures rooted in business needs, customer journeys, and innovation.• Ability to thrive in flexible, fast-paced environments across multiple time zones• String commercial acumen, including understanding pricing models• Excellent organisational skills-comfortable juggling multiple priorities and deadlines.• Curiosity and a desire for continuous learning in technology and beyond.• A passion for presenting, public speaking, or sharing insights at industry events. Desirable Skills - What Makes You Stand Out • Experience in designing and implementing secure cloud solutions and proficient in cybersecurity• Compliance standards, and risk management framework experience through the delivery and accreditation of solutions in a highly regulated customer environment.• Experience supporting Black Hat exercises at bid level• Knowledge of security, monitoring, performance, and SLA standards• Comfort with cross-cultural, cross-functional collaboration in global organisations.• Recognition for empowering inclusive, diverse teams and championing ethical technology.Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and
Senior Oracle Fusion Technical Consultant (Contract) Remote/Hybrid Working Duration Initial 6 months Candidates must be UK based and either have or be eligible for Security Clearance. We are seeking an experienced Oracle Fusion Technical Technical Consultant for our UK based IT Services Client. As a Senior Oracle Cloud Technical Consultant, you will take a leading role in architecting, delivering, and assuring secure, scalable, and high-performing solutions across Oracle Fusion Cloud ERP, HCM, and EPM Experience You will have: c10 years of Oracle technical delivery experience, including OIC and OCI PaaS integration. Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XSLT/XPath, and file-based orchestrations. Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts. Familiarity with OCI networking concepts (VCNs, private endpoints, Service Gateways) for secure connectivity. Experience integrating Oracle SaaS with enterprise platforms such as ServiceNow, SAP, Workday, or Azure services. Proficiency with CI/CD tools (VBS, Jenkins, Git) and automated deployment pipelines. Strong analytical and communication skills with experience in governed, multi-supplier public-sector programmes. Strong problem-solving, documentation, and stakeholder-management skills.
Jan 22, 2026
Contractor
Senior Oracle Fusion Technical Consultant (Contract) Remote/Hybrid Working Duration Initial 6 months Candidates must be UK based and either have or be eligible for Security Clearance. We are seeking an experienced Oracle Fusion Technical Technical Consultant for our UK based IT Services Client. As a Senior Oracle Cloud Technical Consultant, you will take a leading role in architecting, delivering, and assuring secure, scalable, and high-performing solutions across Oracle Fusion Cloud ERP, HCM, and EPM Experience You will have: c10 years of Oracle technical delivery experience, including OIC and OCI PaaS integration. Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XSLT/XPath, and file-based orchestrations. Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts. Familiarity with OCI networking concepts (VCNs, private endpoints, Service Gateways) for secure connectivity. Experience integrating Oracle SaaS with enterprise platforms such as ServiceNow, SAP, Workday, or Azure services. Proficiency with CI/CD tools (VBS, Jenkins, Git) and automated deployment pipelines. Strong analytical and communication skills with experience in governed, multi-supplier public-sector programmes. Strong problem-solving, documentation, and stakeholder-management skills.
Job Title: ServiceNow Technical Consultant Location: London (Hybrid/Remote options depending on client needs) Contract Length: 6-12 Months Overview: We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment. Key Responsibilities: Design and deliver technical ServiceNow solutions aligned to client requirements Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations Provide technical leadership and guidance during implementations and upgrades Translate functional requirements into robust technical designs Build and support integrations using REST/SOAP APIs and middleware where required Ensure solutions adhere to ServiceNow best practices and platform standards Support testing, UAT, deployment, and post-go-live activities Troubleshoot and resolve complex technical issues Produce technical documentation and contribute to knowledge sharing Key Skills & Experience: Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer In-depth knowledge of ServiceNow architecture and scripting (JavaScript) Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Proven experience delivering ServiceNow implementations in client-facing environments Experience with integrations, data migration, and platform configuration Comfortable working autonomously in a contract role Desirable: ServiceNow certifications (CSA, CAD, CIS) Consulting or systems integrator background Experience working in Agile delivery environments Previous contract experience Start Date: ASAP (or flexible for the right candidate)
Jan 18, 2026
Contractor
Job Title: ServiceNow Technical Consultant Location: London (Hybrid/Remote options depending on client needs) Contract Length: 6-12 Months Overview: We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment. Key Responsibilities: Design and deliver technical ServiceNow solutions aligned to client requirements Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations Provide technical leadership and guidance during implementations and upgrades Translate functional requirements into robust technical designs Build and support integrations using REST/SOAP APIs and middleware where required Ensure solutions adhere to ServiceNow best practices and platform standards Support testing, UAT, deployment, and post-go-live activities Troubleshoot and resolve complex technical issues Produce technical documentation and contribute to knowledge sharing Key Skills & Experience: Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer In-depth knowledge of ServiceNow architecture and scripting (JavaScript) Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Proven experience delivering ServiceNow implementations in client-facing environments Experience with integrations, data migration, and platform configuration Comfortable working autonomously in a contract role Desirable: ServiceNow certifications (CSA, CAD, CIS) Consulting or systems integrator background Experience working in Agile delivery environments Previous contract experience Start Date: ASAP (or flexible for the right candidate)
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Jan 18, 2026
Full time
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Location: London (Hybrid, 3 days on-site - City of London) Duration: Contract (6-9 months initially with potential for extension) Key Essential Skills: Strong architecture experience - mapping as-is and to-be states, defining transformation pathways, and developing target-state architectures that align with business strategy. Proven experience in Operational Risk and Resilience frameworks within large, regulated financial environments. Deep exposure to Governance, Risk & Compliance (GRC) tools and frameworks - understanding how policies, controls, and data constructs InterconnecT (eg DORA, MiFID II, SOX, ISO22301). Strong knowledge of technology architecture principles and how they intersect with risk and resilience objectives. Proven ability to manage and influence senior stakeholders, gaining alignment across Risk, Compliance, and Technology leadership teams. Experience working across the three lines of defence, partnering with Risk, Compliance, and Architecture Governance functions. Excellent communication skills, capable of articulating complex architectural and risk concepts to both technical and non-technical audiences. Desirable Skills Prior experience in operational resilience, technology risk, or enterprise architecture within financial services. Familiarity with enterprise architecture and control frameworks (TOGAF, SABSA, NIST). Hands-on experience with resilience testing, RCSA, or control design . Exposure to GRC tooling ecosystems such as MetricStream, ServiceNow GRC, or Archer. Background in consulting or transformation programmes , particularly around risk and compliance integration. Understanding of automation, metrics, and control assurance tooling . Overview: We have an exciting opportunity for an experienced Operational Risk & Resilience Architect to join Thebes Group , supporting a major financial institution in defining and delivering its next-generation risk and resilience architecture. This strategic and hands-on role combines architectural strategy, GRC enablement, and stakeholder influence . You'll be responsible for assessing the current ecosystem, designing the target-state architecture, and shaping a pragmatic transformation roadmap that connects technology, controls, and business outcomes. Working across Risk, Compliance, and Technology, you'll ensure that resilience, control effectiveness, and governance are Embedded into every layer of the organisation's operating model. The ideal candidate will demonstrate the credibility, confidence, and influence to bring diverse senior stakeholders together behind a unified architectural vision - turning regulatory and risk requirements into practical, measurable design outcomes that enhance organisational resilience. Role & Responsibilities: Architecture & Target State Design Assess the current ( as-is ) architectural landscape and define a clear, actionable ( to-be ) target state. Map the transformation journey - immediate improvements, medium-term priorities, and long-term strategic objectives. Develop architectural blueprints that align technology solutions with enterprise goals, regulatory expectations, and resilience outcomes. Risk & Resilience Framework Design Design and implement enterprise-level operational resilience frameworks aligned to DORA, PRA SS1/21, ISO22301, and related standards. Define and document risk control architectures , ensuring processes, technologies, and controls align with risk appetite and governance requirements. Develop and maintain control taxonomies , impact tolerance metrics , and resilience testing methodologies . GRC & Control Integration Leverage experience with GRC tools and data models to integrate policies, controls, and standards within enterprise architectures. Connect regulatory compliance , operational risk , and technical controls into a cohesive architecture. Collaborate with Risk and Compliance to ensure consistent control application and traceability. Governance & Oversight Partner with Operational Risk , Compliance , and Architecture Governance teams to ensure consistent application of resilience and control principles. Support RCSA processes , control assessments , and governance reviews . Produce and present risk and resilience dashboards , reports, and architectural artefacts to senior stakeholders. Stakeholder Engagement & Influence Manage upwards - influencing senior stakeholders with clarity, credibility, and confidence. Build alignment across functions through a balanced and collaborative approach to change. Act as a trusted advisor, providing architectural insight that drives business confidence in transformation decisions. Importance of Influence: Beyond technical and architectural capability, the ideal candidate will possess the ability to influence through confidence and credibility - guiding senior stakeholders toward consensus and adoption of the architectural vision. They will not only design the path forward but bring others along with it. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
Oct 08, 2025
Contractor
Location: London (Hybrid, 3 days on-site - City of London) Duration: Contract (6-9 months initially with potential for extension) Key Essential Skills: Strong architecture experience - mapping as-is and to-be states, defining transformation pathways, and developing target-state architectures that align with business strategy. Proven experience in Operational Risk and Resilience frameworks within large, regulated financial environments. Deep exposure to Governance, Risk & Compliance (GRC) tools and frameworks - understanding how policies, controls, and data constructs InterconnecT (eg DORA, MiFID II, SOX, ISO22301). Strong knowledge of technology architecture principles and how they intersect with risk and resilience objectives. Proven ability to manage and influence senior stakeholders, gaining alignment across Risk, Compliance, and Technology leadership teams. Experience working across the three lines of defence, partnering with Risk, Compliance, and Architecture Governance functions. Excellent communication skills, capable of articulating complex architectural and risk concepts to both technical and non-technical audiences. Desirable Skills Prior experience in operational resilience, technology risk, or enterprise architecture within financial services. Familiarity with enterprise architecture and control frameworks (TOGAF, SABSA, NIST). Hands-on experience with resilience testing, RCSA, or control design . Exposure to GRC tooling ecosystems such as MetricStream, ServiceNow GRC, or Archer. Background in consulting or transformation programmes , particularly around risk and compliance integration. Understanding of automation, metrics, and control assurance tooling . Overview: We have an exciting opportunity for an experienced Operational Risk & Resilience Architect to join Thebes Group , supporting a major financial institution in defining and delivering its next-generation risk and resilience architecture. This strategic and hands-on role combines architectural strategy, GRC enablement, and stakeholder influence . You'll be responsible for assessing the current ecosystem, designing the target-state architecture, and shaping a pragmatic transformation roadmap that connects technology, controls, and business outcomes. Working across Risk, Compliance, and Technology, you'll ensure that resilience, control effectiveness, and governance are Embedded into every layer of the organisation's operating model. The ideal candidate will demonstrate the credibility, confidence, and influence to bring diverse senior stakeholders together behind a unified architectural vision - turning regulatory and risk requirements into practical, measurable design outcomes that enhance organisational resilience. Role & Responsibilities: Architecture & Target State Design Assess the current ( as-is ) architectural landscape and define a clear, actionable ( to-be ) target state. Map the transformation journey - immediate improvements, medium-term priorities, and long-term strategic objectives. Develop architectural blueprints that align technology solutions with enterprise goals, regulatory expectations, and resilience outcomes. Risk & Resilience Framework Design Design and implement enterprise-level operational resilience frameworks aligned to DORA, PRA SS1/21, ISO22301, and related standards. Define and document risk control architectures , ensuring processes, technologies, and controls align with risk appetite and governance requirements. Develop and maintain control taxonomies , impact tolerance metrics , and resilience testing methodologies . GRC & Control Integration Leverage experience with GRC tools and data models to integrate policies, controls, and standards within enterprise architectures. Connect regulatory compliance , operational risk , and technical controls into a cohesive architecture. Collaborate with Risk and Compliance to ensure consistent control application and traceability. Governance & Oversight Partner with Operational Risk , Compliance , and Architecture Governance teams to ensure consistent application of resilience and control principles. Support RCSA processes , control assessments , and governance reviews . Produce and present risk and resilience dashboards , reports, and architectural artefacts to senior stakeholders. Stakeholder Engagement & Influence Manage upwards - influencing senior stakeholders with clarity, credibility, and confidence. Build alignment across functions through a balanced and collaborative approach to change. Act as a trusted advisor, providing architectural insight that drives business confidence in transformation decisions. Importance of Influence: Beyond technical and architectural capability, the ideal candidate will possess the ability to influence through confidence and credibility - guiding senior stakeholders toward consensus and adoption of the architectural vision. They will not only design the path forward but bring others along with it. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
Role: Solution Designer - Financial Crime Engineering Location: London (Hybrid) Duration: 6-Month Contract Rate: £600 - £650 (Inside IR35) Key Essential Skills: Strong hands-on experience in ServiceNow case management system design (data models, workflows, integrations, user interfaces) Experience with other major case management platforms (Camunda, Pega, Appian) Ability to deliver lower-level technical designs and proposals, with hands-on coding (Python is a plus) Experience designing large-scale, multi-year, complex engineering solutions, ideally in financial crime compliance (sanctions, fraud, AML, KYC, export controls) Advanced communication and stakeholder management skills, able to align technology options with business, operations, and architectural requirements Familiarity with cloud (AWS, Azure) and on-prem platforms, including system integrations to services (CRM, billing, access/document management) Proven capability to work independently across technical and business functions, supporting solution delivery and technical troubleshooting Adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture) Desirable Skills Deep understanding of ServiceNow data concepts (data capture, reporting) Excellent written and verbal communication, complex technical matters for non-technical audiences Familiarity with automation/orchestration strategies for case management Experience supporting code reviews, testing, and release management teams Experience communicating and presenting architecture/designs to governance or technical review forums Hold relevant technical certifications or continuous professional development in engineering, cloud, or security domains Overview: This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You'll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You'll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world's leading financial organizations. Role & Responsibilities: Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI) Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems Develop lower-level designs and if needed, hands-on proposals (coding experience in Python is beneficial) Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued Evaluate and recommend ServiceNow modules/plugins to enhance functionality Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories) Support code reviews, testing, and release management with best practices guidance Implement automation and orchestration for streamlined case management Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA) Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture Communicate solution design and present to governance forums for review/signoff Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Oct 08, 2025
Contractor
Role: Solution Designer - Financial Crime Engineering Location: London (Hybrid) Duration: 6-Month Contract Rate: £600 - £650 (Inside IR35) Key Essential Skills: Strong hands-on experience in ServiceNow case management system design (data models, workflows, integrations, user interfaces) Experience with other major case management platforms (Camunda, Pega, Appian) Ability to deliver lower-level technical designs and proposals, with hands-on coding (Python is a plus) Experience designing large-scale, multi-year, complex engineering solutions, ideally in financial crime compliance (sanctions, fraud, AML, KYC, export controls) Advanced communication and stakeholder management skills, able to align technology options with business, operations, and architectural requirements Familiarity with cloud (AWS, Azure) and on-prem platforms, including system integrations to services (CRM, billing, access/document management) Proven capability to work independently across technical and business functions, supporting solution delivery and technical troubleshooting Adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture) Desirable Skills Deep understanding of ServiceNow data concepts (data capture, reporting) Excellent written and verbal communication, complex technical matters for non-technical audiences Familiarity with automation/orchestration strategies for case management Experience supporting code reviews, testing, and release management teams Experience communicating and presenting architecture/designs to governance or technical review forums Hold relevant technical certifications or continuous professional development in engineering, cloud, or security domains Overview: This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You'll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You'll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world's leading financial organizations. Role & Responsibilities: Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI) Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems Develop lower-level designs and if needed, hands-on proposals (coding experience in Python is beneficial) Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued Evaluate and recommend ServiceNow modules/plugins to enhance functionality Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories) Support code reviews, testing, and release management with best practices guidance Implement automation and orchestration for streamlined case management Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA) Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture Communicate solution design and present to governance forums for review/signoff Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Oct 04, 2025
Contractor
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
