13 jobs found

Community and Challenge Event Officer Salary: £24,000 per annum Location: Hybrid - London EC1Y/Home Join this charity and help transform mental health research. Challenge and community fundraising plays a vital role in this organisation's mission - generating repeat, sustainable income and connecting supporters to the heart of their work. The charity is looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help them make the most of this moment. You'll help deliver exceptional stewardship to the organisation's fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, they would love to hear from you. Key Responsibilities Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers. Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach. Manage community fundraising and challenge event registrations via the charity website and platforms such as JustGiving. Assist with creating engaging marketing and stewardship materials for community and challenge event supporters. Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research. Key Activities Build and maintain strong, rewarding relationships with fundraisers. Work closely with Marketing colleagues to develop compelling content and materials. Keep all challenge event listings on the charity website up to date. Respond to social media messages and moderate supporter comments as needed. Attend challenge and community events (including some evenings and weekends) to represent the charity and support participants. Serve as a key point of contact for third-party event organisers. Manage enquiries and registrations from community and challenge event fundraisers. Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups. Keep the charity's database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding. Arrange and send supporter packs and fundraising materials throughout the supporter journey. Provide wider team support as required. Person Specification The organisation is looking for someone with: Experience of fundraising through challenge events or community fundraising. Strong communication skills - both written and verbal. Ability to build rapport quickly and manage a varied supporter portfolio. Creative thinker with the ability to generate and develop new ideas. Highly organised, with excellent attention to detail and the ability to manage multiple tasks. Confident using digital platforms, databases and social media. A positive team player who brings energy and initiative. Why Join This Employer? They offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). They are located near Barbican Tube. Plus, they offer lots of generous benefits and training opportunities. They are a Sunday Times Top Company to work for. Closing date:4th January 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The charity believes in equality and inclusion and they welcome job applications from everyone, provided you meet the criteria for the job. No agencies please.

Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings Ref: FUN-251 Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations? If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year. You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets. We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress. Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role. What we are looking for Two years experience working in a charity fundraising environment Proven track record of winning and/or managing five-figure grants Experience devising, planning and implementing fundraising appeals A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection Excellent relationship-building skills with the ability to engage external stakeholders Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment To apply, please visit our website. Closing date Thursday, 18th December 2025 at 9.00am Interview date - Wednesday, 7th January 2025

Philanthropy Executive An opportunity for a skilled relationship fundraiser to grow major gifts from high net worth individuals through excellent donor engagement, stewardship and prospect research, creating compelling proposals and cases for support to increase philanthropic income If youve also worked in the following roles, wed also like to hear from you: Major Donor Fundraiser, Donor Relations Manager, Development Officer, Trusts and Foundations Manager, Major Gifts Fundraising Manager SALARY: £46,101 per annum + Benefits LOCATION: Hybrid working you will be expected to attend the office inRugby, Warwickshire, West Midlands on regular occasions JOB TYPE: Full-Time, Permanent JOB OVERVIEW With ambitious income growth plans, the organisation is hiring a Philanthropy Executive to build inspiring relationships with high net worth individuals. As a Philanthropy Executive you will cultivate prospects, lead donor engagement and stewardship, and create compelling cases for support, proposals and reports. Working with senior stakeholders and trustees, the Philanthropy Executive will drive major gifts, prospect research and pipeline development to increase philanthropic income. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. ACCOUNTABILITIES Your duties as the Philanthropy Executive include: Lead Major Donor Pipeline: identify, qualify and cultivate UK and international prospects capable of six- and seven-figure gifts Provide Exceptional Stewardship: manage a portfolio of high-value donors to deepen engagement and inspire advocacy Deliver Compelling Communications: craft pitches, cases for support, bespoke proposals and impact reports Represent the Organisation: attend one-to-one meetings and networking events with high net worth individuals Leverage Senior Networks: work with senior leaders and trustees to open doors and secure significant gifts Use Insight and Research: distil complex information and align donor interests with programmes and impact Plan and Report: maintain accurate CRM records, forecasts and briefs for donor meetings Champion Best Practice: uphold ethical fundraising, data protection and governance standards CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of securing significant gifts from high net worth individuals, family trusts or donor advised funds A background in major gifts fundraising with success building new pipelines Excellent relationship management and networking skills at senior level Outstanding written and verbal communication with the ability to simplify complex information Experience with donor stewardship, proposals and impact reporting Knowledge of philanthropy trends, ethical fundraising and data protection Strong planning, research and CRM skills with attention to detail DESIRABLE Experience of working with boards, patrons or senior volunteers to influence giving Familiarity with UK and international philanthropic networks Experience with income forecasting and portfolio management Confidence to work autonomously and collaboratively in a fast-paced environment Enthusiasm to test, learn and adapt approaches including next generation or diaspora giving WHY JOIN? The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working these are just some of the reasons why the organisation is a great place to work. ADDITIONAL INFORMATION The organisation treats all applications for employment fairly, regardless of gender, race, religion, ethnicity, nationality, caste, tribe, belief, age, marital status, pregnancy, caring responsibilities, sexual orientation, or disability. The organisation is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing. The organisation has the right to close applications earlier than the specified date. Please be advised that if you do not hear within five weeks of the closing date, please assume your application has not been successful on this occasion. The successful applicant must have the pre-existing right toboth live and work in the UK. Closing Date for applications: Sunday 7th December 2025 Anticipated Interview Dates: Thursday 11th December 2025 and Monday 15th December 2025 Final Interviews: Will take place in person at the office in Rugby, week commencing 5th January 2026 APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14091 Full-Time, Permanent Fundraising Jobs, Careers and Vacancies. Find a new job and work in Rugby, Warwickshire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ JBRP1_UKTJ

Community and Challenge Event Officer Salary: £24,000 per annum Location: Hybrid London EC1Y/Home Join MQ and help transform mental health research. Challenge and community fundraising plays a vital role in MQ s mission generating repeat, sustainable income and connecting supporters to the heart of our work. We re now looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help us make the most of this moment. You ll help deliver exceptional stewardship to our fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, we d love to hear from you. Key Responsibilities Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers. Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach. Manage community fundraising and challenge event registrations via the MQ website and platforms such as JustGiving. Assist with creating engaging marketing and stewardship materials for community and challenge event supporters. Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research. Key Activities Build and maintain strong, rewarding relationships with MQ fundraisers. Work closely with Marketing colleagues to develop compelling content and materials. Keep all challenge event listings on the MQ website up to date. Respond to social media messages and moderate supporter comments as needed. Attend challenge and community events (including some evenings and weekends) to represent MQ and support participants. Serve as a key point of contact for third-party event organisers. Manage enquiries and registrations from community and challenge event fundraisers. Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups. Keep MQ s database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding. Arrange and send supporter packs and fundraising materials throughout the supporter journey. Provide wider team support as required. Person Specification We're looking for someone with: Experience of fundraising through challenge events or community fundraising. Strong communication skills both written and verbal. Ability to build rapport quickly and manage a varied supporter portfolio. Creative thinker with the ability to generate and develop new ideas. Highly organised, with excellent attention to detail and the ability to manage multiple tasks. Confident using digital platforms, CRM databases and social media. A positive team player who brings energy and initiative. Why Join MQ? We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube. Plus, we offer lots of generous benefits and training opportunities. We're a Sunday Times Top Company to work for. Closing date:4th January 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job. No agencies please.

About Chance to Shine We are Chance to Shine: a children s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK. It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential. Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families. About the role It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Officer is critical to this growth. This role would suit an energetic and ambitious events professional, who is looking to progress in their career by supporting the delivery of a demanding programme of events to the highest standard. With the support and guidance of the Special Events Manager and Head of Fundraising, this is an exciting opportunity to develop your career skills and play a vital role in the growth of our events programme at an exceptionally well regarded and well-run charity. Please note this is a meternity cover role, expected to end in February 2027. All office based staff are expected to attend our office in Holborn at least 2-days per week. Key responsibilities Special Events • Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs • Manage events as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required • Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on our Raisers Edge database • Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates) • To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year • To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research • To recruit and manage volunteers to support CTS fundraising events • To regularly monitor the events inbox • To manage and support the delivery of activities that may occur in partnership with other charities • To co-ordinate and manage invitations to hospitality opportunities • To co-ordinate and manage evaluation of events • To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures • Lead on financial elements for CTS events raising invoices, tracking payments and income Challenge & Beneficiary Events • To organise all challenge event activity, including identifying potential challenge event supporters and partnerships • To provide support to third party supporters raising funds for CTS through beneficiary event activity General • To ensure that the CRM database and donor records relating to all events are kept up to date • To maintain the events section on the website • To work closely with the communications team to promote events activity on all digital platforms • To assist with the design and creation of event materials to promote events To assist with the design and creation of event materials to promote events To assist with wider fundraising tasks as required The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available Key Relationships The job holder will liaise with: • Chief Executive and the CTS Senior Management Team • Fundraising team • Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams • Supporters, prospective supporters, ambassadors and suppliers • Event volunteers Person Specification Essential Values and Drivers • Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun • Excellent organisation, timekeeping and administrative skills • Proactive working style with the ability to forward plan and problem solve • Excellent written and verbal communication skills with strong attention to detail • Comfortable dealing with stakeholders at all levels • Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks • Ability to prioritise workload and manage multiple deadlines • Happy to be hands on and get stuck into a variety of tasks • Creative, energetic, proactive and outgoing • An ability to spot opportunities • Able to work extended hours to support events as required (TOIL will be available) Essential experience and competencies 1-2 years experience within events and/or fundraising A passion for fundraising and events with relevant voluntary or work experience Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint) Full UK driving license and able and willing to travel throughout the UK Desirable experience and competencies • An interest in cricket and/or the sport for good sector • Experience using CRM/Fundraising Databases (e.g. Raisers edge) • Knowledge of Adobe InDesign or Canva

Work for a charity in London as a Board Secretariat Coordinator/ Governance Support (can be largely remote, 9-12 hours p/w, £49,950 pro-rata, 12 months). Role purpose This is a pivotal new role designed to increase the Board's operational effectiveness, unlock external relationships, and strengthen communication between Trustees and the Executive Leadership Team (ELT). The role will work closely with the Chair, Trustees, Independent members where appropriate and the charities executive team to ensure high-impact follow-through between meetings, improving visibility of board contributions, and supporting strategic external engagement with ambassadors and corporate partners. Support the Chair in gathering and updating a register of each Trustee's areas of expertise and their preferred avenues of contribution (e.g., media, partnerships, fundraising, policy). Help Trustees articulate specific ways they can support the charities strategy between meetings. Maintain and circulate a light-touch, up-to-date Trustee skill and support map. Board-Executive Liaison: Act as a communication bridge between the ELT and the Board, helping open up informal communication channels (e.g., light-touch updates, invitations to internal events or briefings). Help ensure timely responses to Trustee offers of support or queries to the executive. Light-Touch Governance Support: Circulate contact information for Trustees (opt-in) and help build a culture of informal connection (e.g., short bios, photos, one-click dial-in links). When required, provide governance support in line with needs of the business. Work closely with the Governance Officer and Governance Lead to avoid duplication. What we look for Excellent organisational and communication skills. Highly discreet and trusted to work with sensitive information. Experience supporting senior leaders, boards, or high-level stakeholders in any sector (charity, NGO, public, corporate). Ability to manage multiple tasks and priorities efficiently. Confidence and diplomacy in liaising with Trustees and executives. Strong written communication for briefings and updates. Familiarity with charity governance and Board culture. Awareness of the disability sector or lived experience of disability. Experience with CRM/contact management or ambassador programmes. Comfortable using Google Workspace, Outlook, and shared drives Role details £49,950 pro-rata. Contract length: 12 months FTC. 9-12 hours p/w. Can be largely remote, (occasional in-person meetings will be required).

Chief Campaigns and Creative Officer (£25,000) Central London 32 Hours Per Week Reports to Executive Director Why this role exists The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable. What you will lead Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events. Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands. Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety. Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues. Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order. Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language. Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not. Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers. Workflow: Keep projects moving with clear briefs, timelines and approvals. You ll thrive here if you show Entrepreneurial drive: you turn strategy into finished creative and campaigns. Ownership and follow-through: you run work end to end and land it. Bold, informed judgement: you try new formats and back choices with evidence. Clear communication: you write clean copy and match tone to audience. Inclusive practice: you build accessibility and safety into content as standard. Planning under pressure: you manage live moments without losing quality. Team-building and collaboration: you lead creatives and volunteers well. Constant learning: you test, measure and iterate. What you will bring A strong portfolio showing strategy-led creative across static, motion and copy. Confident in canva or similar. Comfortable with short-form video editing and basic motion. Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion. Clear writing and an ear for tone. Calm leadership and useable feedback. Sound judgement on reputation, privacy, GDPR and consent. Commitment to trans-led practice and the communities we serve. Helpful extras not-for-profit experience Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment Basic SEO and email automation. Practicalities Hours: 32 Hours per week Location: Central London Salary: £25,000. What We Look For The Co-founders Mindset At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career. We select candidates based on their performance in 8 areas; 1. Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. 2. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. 3. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. 4. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. 5. Inclusive practice You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. 6. Clear communication You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. 7. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. 8. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.

Do you have excellent interpersonal skill, are well organised and able to manage a busy workload? We are looking for a team player with iniative to join our Fundraising team. Duties include: Delivering a portfolio of creative and inspiring initiatives that place the supporter at the heart of every interaction. Maximise retention and long-term value of the supporter base through effective stewardship and data-driven engagement. Support delivery of Individual Giving KPIs and income targets in line with strategic objectives. Monitor and report on income and expenditure across campaigns, ensuring alignment with agreed budgets. Develop and implement innovative methods for acquiring new supporters and reactivating lapsed donors. Lead on integrated campaign planning, including direct mail, and communication. Design and deliver outstanding stewardship plans, including personalised communications and impact updates. Develop effective welcome and thanking programs to enhance supporter experience Represent Individual Giving at events and external initiatives such as Hospice Care Week and Dying Matters Week. Driving Licence essential

Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Chair of the Board of Trustees Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed Time commitment: Six Board meetings per year. The Chair is also expected to have regular meetings with the Chief Executive and represent SHPT at various events and meetings with key stakeholders. They may be required to sit on sub committees and have occasional additional meetings with other Board or staff Members. Reporting to: Board of Trustees Objectives The Board is collectively responsible for the success of the Charity, as the leader of the Board the Chair plays a pivotal role; the effectiveness of the Board is a reflection, in large part, of his/her performance. The Chair is responsible for leading the Board and for ensuring it deals effectively with all aspects of its role and Board business. The Chair will hold the Board and Executive Team to account for the delivery of the Charity's mission and vision. The Chair must seek to get the best performance from the collective and individual Trustees, ensuring that each Trustee understands and fulfils their duties and responsibilities for the effective governance of the Charity and is accountable for their performance. The Chair will support, and, where appropriate, challenge the Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the Charity to achieve agreed objectives. The Chair will act as an ambassador and the public face of the Charity in partnership with the Executive. The Chair's role includes: Meetings take the lead on ensuring that Board meetings are planned, properly run and recorded, including the provision of relevant agendas take the lead on ensuring that all Trustees can express their views in meetings and that the Board takes collective ownership of any decisions take the lead to ensure that the Board receives the necessary information for decision making, appropriately presented, at the right time and arrive at decisions in an orderly, timely and democratic manner and vote as detailed in the governing document ensure that the Board can regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks have a second or casting vote if a vote on a Trustees' decision is tied ensure that the Board fulfils its duties to ensure sound financial health of the Charity, with systems in place to ensure financial accountability take the lead on ensuring that Trustees comply with their duties and the Charity is well governed Board Members foster, maintain and ensure that positive relationships exist with and between all the Trustees encourage continuous development of the capability of the Board of Trustees take the lead on ensuring that the Board's performance is continuously evaluated - including skills balance and experience ensure procedures are in place for the effective recruitment of new Board members Stakeholders take the lead in ensuring that the timing, coverage and quality of communications with all stakeholders is appropriate including the production of reports may act as a spokesperson for the Charity to maintain close, positive and productive relationships with key stakeholder bodies Staff relations act as a primary link between Trustees and staff ensure the Executive is held to account for achieving agreed strategic objectives and liaise with the Executive to maintain an overview of the Charity's affairs establish and build a strong, effective, constructive and supportive working relationship with the Executive within which each can speak openly about concerns, worries and challenges - whilst respecting the boundaries which exist between the two roles monitor performance and conduct an annual appraisal for the Executive in consultation with other Trustees ensure that the Executive has the opportunity for professional development and has appropriate external professional support ensure appropriate and timely communications between the Board and staff Committees may establish or propose the establishment of committees of the Board, and may assign tasks and delegate responsibilities to Board committees and/or directors, depending upon the Charity's needs serve as an ex-officio member of all Board committees and serve as a voting member of committees if required ensure committees operate within agreed terms of reference to the Charity Board ensure committee meetings are planned, properly run and recorded, including the provision of relevant agendas provide reporting schedules for updating the Charity Board support committee chairpersons in appointing members and in identifying and resolving problems establish a strong working relationship with the Chair of Haversham Trading, the Charity's subsidiary company, responsible for non-arts commercial income streams Administration Signing Officer - The Chair is normally designated by the Board of Directors and/or governing document as one of the signing officers for certain documents. In this capacity, the Chair may be authorised or required to sign or countersign cheques, correspondence, applications, reports, contracts or other documents on behalf of company. Knowledge, Skills and Attributes The role of Chair is demanding and requires that they display several key qualities in carrying out the role: demonstrate a strong and visible passion and commitment to the Charity, its strategic objectives and cause strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role demonstrate tact and diplomacy, with the ability to listen and engage effectively show leadership by word and deed grasp complicated issues, distil from them the most important elements and identify the areas for decision-making. obtain the best from the team of Trustees, ensuring that each can contribute fully build relationships within the organisation and the community be challenging of but empathetic towards the Executive team encourage debate and discussion of the key areas, making decision-making more robust and conclusions more satisfactory experienced in commercial business and ideally with previous experience of a relevant role good understanding of charity governance issues and a broad understanding of charity finance issues Skills that would be an advantage to bring to the Chair role, might include: an arts background in a senior role finance fundraising commercial business marketing, PR and/or social media legal, regulatory, compliance customer service operational/facilities management To apply: Please send a covering letter and a copy of your CV to Craig Titley-Rawson at

The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.