30 jobs found

ServiceNow Architect Whitehall Resources are currently looking for a ServiceNow Architect based in Warwickshire for an initial 3 month contract. *INSIDE IR35.* Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design and user guide documentation Gather requirements, design, develop, and maintain application integration with any third-party applications Provides external client-facing consulting services within a technology-focused practice (eg Data/Database, Security, Network, Product, and Technical Architecture). Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets. Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Experience with Agile/SCRUM project management methodologies Experience with AJAX, Jelly, or PERL Scripting Strong process management & project management skills Experience in BCM module Experience in TPRM module Mandatory Skills: ServiceNow - SaaS All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Role - SC Cleared ServiceNow Architect - Need to have live SC Clearance Location - 100% Remote Duration - Contract And perm Rate: £800 Per day - Inside of IR35 Required Skills Strong Service-Now expertise across: CSM , ITSM , ITOM Integrations , Mid Servers Domain Separation , Encryption Experience with environment configuration , feature development , and team leadership . Knowledge of upgrade planning and execution . Responsibilities Act as system owner , safeguarding the Service-Now environment. Handle BAU processes and development of new features/enhancements . Supervise and guide a varied team (Business Analysts, Developers, Administrators, Consultants). Prepare for and lead a major upgrade in the new year: Understand upgrade processes, testing, and automated test frameworks. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

ServiceNow Technical Architect Our client, a leading global supplier for IT services, requires ServiceNow Technical Architect to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 1-2 days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities Understand Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities (if agile) with the customer and the team: Develop User stories from the requirements Estimate effort, Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements Track and share the status of sprint/user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security, resilience of the components as per the design Key Requirements Essential Skills: Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology Desirable Skills: Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts Excellent team management skills to manage the project team and members Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Office 365 Migration, Assessment, Implementation and Consulting experience with large scale migrations to Microsoft Office 365. Experience with and/or deep understanding of Microsoft collaboration stack including Office 365, Exchange, Teams, OneDrive, SharePoint Online. Experience in performing and leading Office 365 migrations for multiple large and small customer Experience in creation of SharePoint sites and associated data migration Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE Experience in Proofpoint or similar Email security solution implementation/migration Knowledge of IT security risks. Work with various stakeholders to make sure that the client's policies & configurations always up to date and are implemented Coordinate with the Unified Communications and Directory Services teams as needed Prepare technical documentation and implementation guides as needed to support the O365 environment. Implement O365 and Create HLD/LLD documentations Working knowledge of following technologies: Microsoft Identify Manager, Forefront Identity Manager and/or 3rd party Identity Solutions. Identity Management (Active Directory, Azure Active Directory, Microsoft Identity Manager/FIM) O365, Exchange and Exchange Online. Good to have Service Management Automation (SMA) and/or Windows Azure Pack (WAP) or Azure Stack. Required industry experience: Office 365 architect requires prior Office 365 mailbox, sharepoint, onedrive, MS teams data migration experience, scheduling migration batches and process management. Knowledge of several of the following areas: infrastructure solutions (especially Microsoft), cloud technologies, networking, data center operations, platform migration and enterprise directories. Knowledge of operation management, systems security, testing, databases and mobility considerations. Must Have's: Education: Bachelor's degree in equivalent industry experience Successfully implemented/supported Office 365 and supporting identity technologies. Expertise in the Office 365 platform and all O365 technologies - Email, SharePoint, OneDrive, MS Teams O365/Hybrid Exchange Migrations, Email Gateway migrations, M365 License optimization Expertise in using Migration tools like Quest, Sharegate etc. Understanding of Identity Management Solutions aligned to Office 365 including Azure AD, Azure AD Connect and AD FS Extensive experience in O365 suite of services management and transformation project (management, assessments, migrations, consolidations projects, etc.) Focused on continuous service improvements of customer's O365 landscape Experience with using IT service management tools (eg; ServiceNow) Excellent communication, organization and writing skills are required Microsoft 365 Identity and services, Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts. Note: 3 days at office is mandate/Monday and Friday is work from home

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

ServiceNow Technical Lead 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Technical Lead needed with TSOM implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in Nov/Dec 2025. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).

Bowers Partnership are supporting an Investments client who are seeking an IT Asset & Procurement Coordinator to manage the lifecycle of IT hardware, asset tracking and vendor purchasing activity across EMEA & APAC regions. The role supports asset lifecycle from acquisition through disposal and plays a key role in CMDB and IT operational improvement. Responsibilities Manage and track IT hardware assets through full lifecycle ServiceNow CMDB asset administration and reporting Oversee hardware ordering, vendor coordination and invoice alignment Manage equipment repairs, re-harvesting, EOL and disposal cycles Coordinate asset refresh and support IT project purchasing needs Maintain auditable purchase history and vendor compliance Prepare asset reporting via Excel / ServiceNow / PowerBI Required Experience Experience in IT asset management Knowledge of procurement workflows & vendor management ServiceNow CMDB or similar CMDB tool experience Excel (intermediate), reporting skills Strong coordination / organisation / communication skills Desirable Financial services Office moves / hardware logistics ITIL foundation

ServiceNow Developer (FSM & CMS Focus) Hybrid-Working Southampton (x2-3 days onsite working) 6-month contract Market Rates Outside IR35 The Opportunity: We are currently looking for an experienced ServiceNow Developer to be responsible for building, enhancing and supporting applications across the platform, with a particular focus on FSM and Service Portal/CMS. You ll be heavily involved with shaping how the platform evolves and will be working closely with stakeholders to deliver scalable, user-friendly solutions. Skills and Experience: Proven experience as a ServiceNow Developer Hands-on experience with FSM and Service Portal/CMS Strong scripting skills (JavaScript, AngularJS, HTML, CSS) Experience creating custom widgets and UI components Solid understanding of ITSM processes and ITIL best practices Confident in engaging stakeholders and owning end-to-end delivery ServiceNow Certified System Administrator (highly desirable) Any of: CAD, CIS-ITSM, CIS-FSM, CIS-CSM, CIS-HRSD Role and Responsibilities: Develop, configure and support ServiceNow FSM modules (Work Orders, Scheduling, Dispatch, Mobile) Build and enhance Service Portal/CMS pages, widgets and catalogue items Design workflows, business rules, client/server-side scripts and automations Build integrations using REST/SOAP APIs, Integration Hub, or MID Server Ensure platform stability, manage upgrades and follow development best practices Collaborate with stakeholders to understand needs and translate them into effective technical solutions Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology?

Maidstone / Remote - Must be based in Kent 27,713 per annum ( 14.40 per hour) + Holiday Pay Full-time 37 hours per week (Monday to Friday, 9:00 am - 5:30 pm) Are you detail-oriented, organised, and confident working with financial data? We're looking for an Accounts Administrator to join a busy finance team supporting a range of financial operations and supplier activities. This role offers full training and the opportunity to work remotely once onboarding is complete. Key Responsibilities Control: Set up and amend supplier and vendor accounts Handle supplier and customer queries Manage AR customer set-ups Raise and cancel AR invoices Investigate and resolve AR-related queries Accounts Payable: Process invoices linked to purchase orders and non-PO invoices Manage workload efficiently through a ticketing system (ServiceNow) What We're Looking For Proven experience in high-volume data entry within a finance environment Working knowledge of financial systems (e.g. Oracle, SAP, or similar) Exceptional accuracy, speed, and attention to detail Ability to work independently while supporting a wider team Excellent communication skills with suppliers and internal teams Strong time management and organisational skills under pressure If you're interested apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

ServiceNow Engineer - Remote (UK) Contract Inside IR35 - £450 to £470 per day We are supporting a consultancy known for delivering high quality digital products and services that help organisations accelerate value, improve customer experience and solve complex problems through effective, user centred technology. They focus on empowering teams and enabling positive change across people, society and the planet. Important Requirement You must hold an active and in date ServiceNow Certified System Administrator (CSA) Certificate to be considered for this role. Applications without a current CSA Certificate cannot be progressed. Role Overview They are seeking an experienced ServiceNow Engineer to contribute to ongoing platform development, automation and improvement activity across a range of projects. Key Responsibilities Design, configure and implement ServiceNow modules, workflows and automation to support IT service management and wider business processes Maintain, improve and enhance existing ServiceNow applications, integrations and platform capabilities Develop and maintain custom UI policies, business rules, client scripts, Script Includes and Flow Designer automation Work closely with cross functional teams to gather requirements and translate these into robust and scalable technical solutions Troubleshoot and resolve incidents, defects and issues relating to platform functionality and integrations Manage platform upgrades, patching, testing and release cycles to ensure stability and compliance Maintain platform security, data integrity and governance Familiarity with cloud platforms such as Azure or AWS is preferred What is on Offer £450 to £470 per day Contract Inside IR35 Fully remote working with occasional travel to Leeds/London for meetings The organisation is committed to equal opportunities and providing an inclusive environment for all applicants.