General Manager - Saint Andrews Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 33,000 per annum plus quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Dec 06, 2025
Full time
General Manager - Saint Andrews Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 33,000 per annum plus quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
General Manager - Liverpool Hours: 45 Hours Per Week - Full Time Pay: Up to 32,000 per annum + quarterly bonus Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Dec 06, 2025
Full time
General Manager - Liverpool Hours: 45 Hours Per Week - Full Time Pay: Up to 32,000 per annum + quarterly bonus Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Job Title: Account Manager & Business Development Location: Farringdon Salary: 30,000 per annum + Up to 9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Dec 06, 2025
Full time
Job Title: Account Manager & Business Development Location: Farringdon Salary: 30,000 per annum + Up to 9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Job Title: Account Manager & Business Development Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent This company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Dec 06, 2025
Full time
Job Title: Account Manager & Business Development Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent This company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Project Analyst - Job Specification Overview We're on the lookout for a Project Analyst to help keep our projects running smoothly. You'll be right at the heart of things - digging into data, keeping an eye on risks, smoothing communication, and making sure everyone has what they need to deliver on time. This role would suit someone looking to start their career in project management, a switched-on graduate, someone from an Exec Assistant role Key Responsibilities Support the planning, coordination, and delivery of projects from kick-off to completion. Setting up meetings for the Project Team Gather, analyse, and interpret data to help guide decisions and track progress. Prepare reports, dashboards, and status updates for Project Managers. Keep project documentation tidy and up to date (plans, logs, trackers). Assist with workshops, meetings, and reviews, including agendas, notes, and follow-ups. Help maintain project governance and make sure processes are followed. Coordinate activities between teams and ensure deadlines don't slip. Skills & Experience Some experience in project support, analysis, coordination, or a similar role - this role could suit a recent graduate Strong analytical mindset - you're comfortable with spreadsheets, data, and finding patterns. Confident communicator who can work with all sorts of people across different teams. Good organisational skills and a knack for staying on top of details. Comfortable juggling multiple tasks and shifting priorities. Familiar with project management tools (e.g. Jira, Trello, MS Project, (url removed - or quick to learn. Solid understanding of project lifecycles and basic methodologies (Agile, Waterfall, hybrid). Personal Attributes Curious and keen to understand how things work. Proactive - you don't wait to be told when you spot something going off track. Calm under pressure and happy working to deadlines. A team player who's easy to work with and enjoys getting stuck in. What We Offer A friendly team and plenty of support. Opportunities to develop your project skills and grow your career. A mix of interesting work where no two weeks look exactly the same.
Dec 06, 2025
Full time
Project Analyst - Job Specification Overview We're on the lookout for a Project Analyst to help keep our projects running smoothly. You'll be right at the heart of things - digging into data, keeping an eye on risks, smoothing communication, and making sure everyone has what they need to deliver on time. This role would suit someone looking to start their career in project management, a switched-on graduate, someone from an Exec Assistant role Key Responsibilities Support the planning, coordination, and delivery of projects from kick-off to completion. Setting up meetings for the Project Team Gather, analyse, and interpret data to help guide decisions and track progress. Prepare reports, dashboards, and status updates for Project Managers. Keep project documentation tidy and up to date (plans, logs, trackers). Assist with workshops, meetings, and reviews, including agendas, notes, and follow-ups. Help maintain project governance and make sure processes are followed. Coordinate activities between teams and ensure deadlines don't slip. Skills & Experience Some experience in project support, analysis, coordination, or a similar role - this role could suit a recent graduate Strong analytical mindset - you're comfortable with spreadsheets, data, and finding patterns. Confident communicator who can work with all sorts of people across different teams. Good organisational skills and a knack for staying on top of details. Comfortable juggling multiple tasks and shifting priorities. Familiar with project management tools (e.g. Jira, Trello, MS Project, (url removed - or quick to learn. Solid understanding of project lifecycles and basic methodologies (Agile, Waterfall, hybrid). Personal Attributes Curious and keen to understand how things work. Proactive - you don't wait to be told when you spot something going off track. Calm under pressure and happy working to deadlines. A team player who's easy to work with and enjoys getting stuck in. What We Offer A friendly team and plenty of support. Opportunities to develop your project skills and grow your career. A mix of interesting work where no two weeks look exactly the same.
HGV Technician Location: Leeds Shift: Monday -Friday 7am-5pm (30-minute break) 1 in 2 Saturdays 7am -12pm Salary: £51,780 per year basic salary My client is a well-established Fleet maintenance company who have been operating for nearly 70 years. They have modern, fully equipped workshops in the North and South of England which operate and maintain a fleet of over 2000 vehicles. The role of HGV Technician will involve being responsible for carrying out inspection and service routines, general repairs and maintenance of vehicles in a professional and safe manner. The HGV Technician will be reporting to the Workshop Manager and will be able to investigate and diagnose faults, report findings and be able to carry out all repairs to the current manufacturer s standards. Responsibilities of the HGV Technician • To inspect, diagnose and repair vehicle faults to the company s expected high standards as set out in the DVSA s guide to maintaining roadworthiness in key in this HGV Technician role. • Ensure that you document all works carried out on the company s chosen software for vehicle maintenance records • Ensure that vehicles and equipment are maintained in a timely manner with no undue delays • The HGV Technician will aim for a 100% MOT first time pass rate but not less than the 95% national average • Attend vehicle breakdowns at the roadside or customer premises to repair mechanical breakdowns, request further diagnosis in the workshop or communicate the need for recovery where required • Maintain effective and constructive communication with other key colleagues daily • To minimise downtime of vehicles and ensure vehicles are available for the Service Delivery Department at the earliest opportunity • Obtain correct authorisation for any expenditure. Requests for parts requests are accurate so as not to slow down the repair time • Correct PPE must be worn or used where required in the workshop. Reporting defective equipment immediately • Assist the Workshop Supervisor in carrying out scheduled equipment checks • Ensure general housekeeping is carried out and the workshop is kept clean and tidy • Communicate any issues that arise in the workshop to your Workshop Supervisor or Transport Manager • To carry out any other tasks as instructed by Senior Management which are in keeping with the HGV Technician role Required Skills, Experiences & Qualifications for the HGV Technician • Experience in a HGV/LGV workshop • NVQ Level 3 • IRTEC Inspection Technician (or will be provided in first 6 months of employment) • Category C Drivers Licence Additional Information/Benefits for the HGV Technician 25 days holiday plus 8 bank holidays Eligible for quarterly bonus scheme (after 12 months of employment) Contributory pension scheme Death in Service payout: two times annual salary Free parking Onsite kitchen facilities Onsite Gym Next Steps in this HGV Technician role: Interested in learning more about this excellent HGV Technician opportunity? Contact Chris Grimes at Kemp Recruitment today on (phone number removed) for a confidential discussion.
Dec 05, 2025
Full time
HGV Technician Location: Leeds Shift: Monday -Friday 7am-5pm (30-minute break) 1 in 2 Saturdays 7am -12pm Salary: £51,780 per year basic salary My client is a well-established Fleet maintenance company who have been operating for nearly 70 years. They have modern, fully equipped workshops in the North and South of England which operate and maintain a fleet of over 2000 vehicles. The role of HGV Technician will involve being responsible for carrying out inspection and service routines, general repairs and maintenance of vehicles in a professional and safe manner. The HGV Technician will be reporting to the Workshop Manager and will be able to investigate and diagnose faults, report findings and be able to carry out all repairs to the current manufacturer s standards. Responsibilities of the HGV Technician • To inspect, diagnose and repair vehicle faults to the company s expected high standards as set out in the DVSA s guide to maintaining roadworthiness in key in this HGV Technician role. • Ensure that you document all works carried out on the company s chosen software for vehicle maintenance records • Ensure that vehicles and equipment are maintained in a timely manner with no undue delays • The HGV Technician will aim for a 100% MOT first time pass rate but not less than the 95% national average • Attend vehicle breakdowns at the roadside or customer premises to repair mechanical breakdowns, request further diagnosis in the workshop or communicate the need for recovery where required • Maintain effective and constructive communication with other key colleagues daily • To minimise downtime of vehicles and ensure vehicles are available for the Service Delivery Department at the earliest opportunity • Obtain correct authorisation for any expenditure. Requests for parts requests are accurate so as not to slow down the repair time • Correct PPE must be worn or used where required in the workshop. Reporting defective equipment immediately • Assist the Workshop Supervisor in carrying out scheduled equipment checks • Ensure general housekeeping is carried out and the workshop is kept clean and tidy • Communicate any issues that arise in the workshop to your Workshop Supervisor or Transport Manager • To carry out any other tasks as instructed by Senior Management which are in keeping with the HGV Technician role Required Skills, Experiences & Qualifications for the HGV Technician • Experience in a HGV/LGV workshop • NVQ Level 3 • IRTEC Inspection Technician (or will be provided in first 6 months of employment) • Category C Drivers Licence Additional Information/Benefits for the HGV Technician 25 days holiday plus 8 bank holidays Eligible for quarterly bonus scheme (after 12 months of employment) Contributory pension scheme Death in Service payout: two times annual salary Free parking Onsite kitchen facilities Onsite Gym Next Steps in this HGV Technician role: Interested in learning more about this excellent HGV Technician opportunity? Contact Chris Grimes at Kemp Recruitment today on (phone number removed) for a confidential discussion.
KFC Assistant Manager Welcome Break, Birchanger Green, Bishops Stortford, CM23 5QZ Pay up to £31 000pa plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Dec 05, 2025
Full time
KFC Assistant Manager Welcome Break, Birchanger Green, Bishops Stortford, CM23 5QZ Pay up to £31 000pa plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Project Co-ordinator Overview We're on the lookout for a Project Co-ordinator to help keep our projects running smoothly. You'll be right at the heart of things - digging into data, keeping an eye on risks, smoothing communication, and making sure everyone has what they need to deliver on time. This role would suit someone looking to start their career in project management, a switched-on graduate, someone from an Exec Assistant role Key Responsibilities Support the planning, coordination, and delivery of projects from kick-off to completion. Setting up meetings for the Project Team Gather, analyse, and interpret data to help guide decisions and track progress. Prepare reports, dashboards, and status updates for Project Managers. Keep project documentation tidy and up to date (plans, logs, trackers). Assist with workshops, meetings, and reviews, including agendas, notes, and follow-ups. Help maintain project governance and make sure processes are followed. Coordinate activities between teams and ensure deadlines don't slip. Skills & Experience Some experience in project support, analysis, coordination, or a similar role - this role could suit a recent graduate Strong analytical mindset - you're comfortable with spreadsheets, data, and finding patterns. Confident communicator who can work with all sorts of people across different teams. Good organisational skills and a knack for staying on top of details. Comfortable juggling multiple tasks and shifting priorities. Familiar with project management tools (e.g. Jira, Trello, MS Project, (url removed - or quick to learn. Solid understanding of project lifecycles and basic methodologies (Agile, Waterfall, hybrid). Personal Attributes Curious and keen to understand how things work. Proactive - you don't wait to be told when you spot something going off track. Calm under pressure and happy working to deadlines. A team player who's easy to work with and enjoys getting stuck in. What We Offer A friendly team and plenty of support. Opportunities to develop your project skills and grow your career. A mix of interesting work where no two weeks look exactly the same.
Dec 05, 2025
Full time
Project Co-ordinator Overview We're on the lookout for a Project Co-ordinator to help keep our projects running smoothly. You'll be right at the heart of things - digging into data, keeping an eye on risks, smoothing communication, and making sure everyone has what they need to deliver on time. This role would suit someone looking to start their career in project management, a switched-on graduate, someone from an Exec Assistant role Key Responsibilities Support the planning, coordination, and delivery of projects from kick-off to completion. Setting up meetings for the Project Team Gather, analyse, and interpret data to help guide decisions and track progress. Prepare reports, dashboards, and status updates for Project Managers. Keep project documentation tidy and up to date (plans, logs, trackers). Assist with workshops, meetings, and reviews, including agendas, notes, and follow-ups. Help maintain project governance and make sure processes are followed. Coordinate activities between teams and ensure deadlines don't slip. Skills & Experience Some experience in project support, analysis, coordination, or a similar role - this role could suit a recent graduate Strong analytical mindset - you're comfortable with spreadsheets, data, and finding patterns. Confident communicator who can work with all sorts of people across different teams. Good organisational skills and a knack for staying on top of details. Comfortable juggling multiple tasks and shifting priorities. Familiar with project management tools (e.g. Jira, Trello, MS Project, (url removed - or quick to learn. Solid understanding of project lifecycles and basic methodologies (Agile, Waterfall, hybrid). Personal Attributes Curious and keen to understand how things work. Proactive - you don't wait to be told when you spot something going off track. Calm under pressure and happy working to deadlines. A team player who's easy to work with and enjoys getting stuck in. What We Offer A friendly team and plenty of support. Opportunities to develop your project skills and grow your career. A mix of interesting work where no two weeks look exactly the same.
Description About the role We are looking for a Shift Manager to work in our Shops Venues across the resort, a strong experienced leader from within a retail environment that can support the team to deliver fantastic service. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role requires flexibility to work five days out of seven, which may include early starts, late finishes, and weekend shifts. A flexible approach to working hours is essential to meet the needs of the business. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Dec 05, 2025
Full time
Description About the role We are looking for a Shift Manager to work in our Shops Venues across the resort, a strong experienced leader from within a retail environment that can support the team to deliver fantastic service. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role requires flexibility to work five days out of seven, which may include early starts, late finishes, and weekend shifts. A flexible approach to working hours is essential to meet the needs of the business. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Cluster Manager - Regents Park Location: Central London Stores Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 35,000 per annum + quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a Cluster Manager you will be responsible for multiple unique and busy locations. You will take ownership of the larger management of the stores and use your experience to drive results and productivity. Drive sales and service excellence - Maximising profitability for your cluster. Ensure all compliance/health and safety standards are met. Keeping the stores running smoothly Strive for high quality coffee products, deal with customer complaints and act on feedback Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after hospitality superstars who have experience managing across multiple stores simultaneously. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Dec 05, 2025
Full time
Cluster Manager - Regents Park Location: Central London Stores Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 35,000 per annum + quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a Cluster Manager you will be responsible for multiple unique and busy locations. You will take ownership of the larger management of the stores and use your experience to drive results and productivity. Drive sales and service excellence - Maximising profitability for your cluster. Ensure all compliance/health and safety standards are met. Keeping the stores running smoothly Strive for high quality coffee products, deal with customer complaints and act on feedback Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after hospitality superstars who have experience managing across multiple stores simultaneously. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Description We're on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you'll play a key role in delivering our daily operational plans-ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences. You'll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity. This is a hands-on, guest-facing role. To ensure you're present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week-giving you maximum time on the floor with your team and our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no two days are the same. You'll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift-always putting our guests at the heart of everything you do. About You We're seeking a confident and experienced leader from the Food & Beverage world-someone who thrives in fast-paced environments and knows how to bring out the best in their team. With a guest-first mindset, you'll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service. You'll bring proven leadership experience from a busy restaurants or bar, venue where balancing speed, quality, and atmosphere is second nature. You'll be comfortable making quick decisions, maintaining brand standards, and responding calmly and effectively to whatever the day brings. Your ability to inspire, motivate, and engage your team-especially during peak periods-is key. You'll juggle multiple priorities with ease, adapt to changing needs, and keep everyone focused on delivering exceptional results. Strong leadership, clear direction, and a passion for creating memorable guest experiences will be at the heart of everything you do. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Dec 05, 2025
Full time
Description We're on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you'll play a key role in delivering our daily operational plans-ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences. You'll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity. This is a hands-on, guest-facing role. To ensure you're present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week-giving you maximum time on the floor with your team and our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no two days are the same. You'll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift-always putting our guests at the heart of everything you do. About You We're seeking a confident and experienced leader from the Food & Beverage world-someone who thrives in fast-paced environments and knows how to bring out the best in their team. With a guest-first mindset, you'll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service. You'll bring proven leadership experience from a busy restaurants or bar, venue where balancing speed, quality, and atmosphere is second nature. You'll be comfortable making quick decisions, maintaining brand standards, and responding calmly and effectively to whatever the day brings. Your ability to inspire, motivate, and engage your team-especially during peak periods-is key. You'll juggle multiple priorities with ease, adapt to changing needs, and keep everyone focused on delivering exceptional results. Strong leadership, clear direction, and a passion for creating memorable guest experiences will be at the heart of everything you do. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Location Aberdeen, Ashford (Kent), Basingstoke, Birmingham, Bootle, Bristol, Buxton, Cardiff, Carlisle, Carmarthen, Chelmsford, Crewe, Edinburgh, Glasgow, Inverness, Leeds, Milton Keynes, Newcastle-upon-Tyne, Norwich, Nottingham, Oxted, Plymouth, Sheffield, Wrexham, York About the job Job summary At the Health and Safety Executive (HSE), we believe everyone has the right to come home safe and well from their job. We use world-leading science to prevent work-related death, injury and ill health. We don't just inspect and investigate; we also provide advice and training to organisations. All this together means we help keep people safe, boost productivity, support the UK economy and contribute to a fairer society. Technology, data, and digital services underpins everything that HSE does. We are a knowledge organisation, with a wealth of experience in keeping people safe. It is the responsibility of the Information and Technology Services (ITS) Division to ensure that everyone in the organisation can access our data and information, to share it and to use it to make effective decisions. We support over 3000 colleagues working in a hybrid style at home and in 26 offices across Great Britain. Our services keep inspectors functioning effectively and efficiently on industrial sites nationwide, from oil platforms in the North Sea to our deepest mines and quarries. Working pattern Due to the nature of the work undertaken, this post is available on a full-time basis only. Travel Please be advised you may be required to travel to other HSE Offices on occasion, depending on project work needs and to attend HSE HQ in Redgrave Court, Bootle, for workshops and Team meetings, as business requires. These trips may occasionally require overnight stays. For details of HSE locations please see here HSE Offices Job description We have an opportunity to recruit a Senior DevOps Engineer to join the DevOps Team in the ITS Division. The DevOps Team comprises of internal and outsourced capabilities. As a Senior DevOps Engineer, you will thrive and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or many projects. You will be supporting existing cloud-based services, assisting in the design, and delivery of new cloud-based services as we expand HSE's digital services in Azure, adhering to GDS principles and using Agile principles. Key Responsibilities: As a Senior DevOps Engineer you will help to develop the capability of HSEs newly formed multi-skilled DevOps Team to manage the technologies of a cloud-based IT estate. You will help establish and then operate DevOps processes, establishing a regime and culture of continuous integration (CI) and continuous deployment (CD). You will work closely with the development and test communities as we strive to automate our processes and implement new tooling. You will support the design, implementation and management of solutions that are highly available, resilient, scalable and maintainable within our cloud environment. You will deliver the DevOps Engineering support to major digital and technology services change programmes transforming HSE. You are required to work a 37 hour week based on a 5 day working week and 7.4 hours day. The working week is between 07:00 and 19:00 Monday to Friday. There is the possibility of Saturday working between 07:00 and 19:00. As far as possible your Line Manager will agree your working pattern(s) with you including any Saturday working. There may be times when you are required to work additional hours and/or a late shift to accommodate operational needs or unplanned events. Where it is necessary for operational reasons to vary your 'normal' working pattern(s), you will be notified by your manager in advance. You may be required to be on an on-call rota for which you will receive an out of hours payment. Person specification Essential Skills & Criteria: Experience of implementing and administering cloud-based solutions in Microsoft Azure, utilising IaaS or PaaS based services. Experience of building and optimising CI/CD pipelines using Azure DevOps. Experience using scripting languages (e.g. PowerShell). Experience of creating and maintaining Infrastructure as Code (e.g. Bicep, ARM templates) in a source control management system. Experience of managing the technologies of a cloud-based IT estate. Experience of setting up monitoring and alerting of live cloud services. Experience of Line Managing junior members of staff
Dec 04, 2025
Full time
Location Aberdeen, Ashford (Kent), Basingstoke, Birmingham, Bootle, Bristol, Buxton, Cardiff, Carlisle, Carmarthen, Chelmsford, Crewe, Edinburgh, Glasgow, Inverness, Leeds, Milton Keynes, Newcastle-upon-Tyne, Norwich, Nottingham, Oxted, Plymouth, Sheffield, Wrexham, York About the job Job summary At the Health and Safety Executive (HSE), we believe everyone has the right to come home safe and well from their job. We use world-leading science to prevent work-related death, injury and ill health. We don't just inspect and investigate; we also provide advice and training to organisations. All this together means we help keep people safe, boost productivity, support the UK economy and contribute to a fairer society. Technology, data, and digital services underpins everything that HSE does. We are a knowledge organisation, with a wealth of experience in keeping people safe. It is the responsibility of the Information and Technology Services (ITS) Division to ensure that everyone in the organisation can access our data and information, to share it and to use it to make effective decisions. We support over 3000 colleagues working in a hybrid style at home and in 26 offices across Great Britain. Our services keep inspectors functioning effectively and efficiently on industrial sites nationwide, from oil platforms in the North Sea to our deepest mines and quarries. Working pattern Due to the nature of the work undertaken, this post is available on a full-time basis only. Travel Please be advised you may be required to travel to other HSE Offices on occasion, depending on project work needs and to attend HSE HQ in Redgrave Court, Bootle, for workshops and Team meetings, as business requires. These trips may occasionally require overnight stays. For details of HSE locations please see here HSE Offices Job description We have an opportunity to recruit a Senior DevOps Engineer to join the DevOps Team in the ITS Division. The DevOps Team comprises of internal and outsourced capabilities. As a Senior DevOps Engineer, you will thrive and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or many projects. You will be supporting existing cloud-based services, assisting in the design, and delivery of new cloud-based services as we expand HSE's digital services in Azure, adhering to GDS principles and using Agile principles. Key Responsibilities: As a Senior DevOps Engineer you will help to develop the capability of HSEs newly formed multi-skilled DevOps Team to manage the technologies of a cloud-based IT estate. You will help establish and then operate DevOps processes, establishing a regime and culture of continuous integration (CI) and continuous deployment (CD). You will work closely with the development and test communities as we strive to automate our processes and implement new tooling. You will support the design, implementation and management of solutions that are highly available, resilient, scalable and maintainable within our cloud environment. You will deliver the DevOps Engineering support to major digital and technology services change programmes transforming HSE. You are required to work a 37 hour week based on a 5 day working week and 7.4 hours day. The working week is between 07:00 and 19:00 Monday to Friday. There is the possibility of Saturday working between 07:00 and 19:00. As far as possible your Line Manager will agree your working pattern(s) with you including any Saturday working. There may be times when you are required to work additional hours and/or a late shift to accommodate operational needs or unplanned events. Where it is necessary for operational reasons to vary your 'normal' working pattern(s), you will be notified by your manager in advance. You may be required to be on an on-call rota for which you will receive an out of hours payment. Person specification Essential Skills & Criteria: Experience of implementing and administering cloud-based solutions in Microsoft Azure, utilising IaaS or PaaS based services. Experience of building and optimising CI/CD pipelines using Azure DevOps. Experience using scripting languages (e.g. PowerShell). Experience of creating and maintaining Infrastructure as Code (e.g. Bicep, ARM templates) in a source control management system. Experience of managing the technologies of a cloud-based IT estate. Experience of setting up monitoring and alerting of live cloud services. Experience of Line Managing junior members of staff
General Manager - Guildford Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 32,000 per annum + quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Dec 04, 2025
Full time
General Manager - Guildford Hours: 45 Contracted Hours Per Week - Full Time Pay: Up to 32,000 per annum + quarterly bonus scheme Requirements: Mon-Sun Flexibility, Management Experience Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops. What's in it for you Weekly cash plan (money when you need it) Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift Increase your monthly savings with the 5% Boost on Build Pots through Wagestream Access to hundreds of high street retailer discounts through Wagestream Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources What you'll be doing As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day-to-day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets Ensure all compliance/health and safety standards are met. Keeping the store running smoothly Drive sales, profit and service excellence for your store and completing financial reports/stock takes Team Management; monitor quality of service and performance, coach and inspire your team! What we're looking for We are after experienced and enthusiastic Managers who can drive sales and exceed KPI's. With a strong background in team management and proven ability to thrive in a fast-paced environment. We're looking for people who are driven, communicative and passionate about all thing's coffee! About Black Sheep Coffee We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in. Leave the herd behind and apply today!
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Dec 02, 2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
Dec 02, 2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Dec 02, 2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Job Description Make a Real Impact Every Day Sessional/bank hours, shifts available between 8:00am and 10:00pm, Monday to Sunday. Join Lifeways in Accrington, Burnley, Colne, or Nelson, where your support truly transforms lives. As a Support Worker, you'll empower adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions to live independently and confidently. Every moment you spend here contributes to a happier, more fulfilling life for someone. What You'll Do - Deliver person-centred support in daily living activities- Encourage independence and promote wellbeing- Support individuals with appointments, hobbies, and community outings- Maintain accurate records and follow personalised care plans Shift Patterns This is a full-time role with 37.5 contracted hours per week, with shifts available between 8:00am and 10:00pm, Monday to Sunday. Rotational shifts: Days, evenings, weekends, and sleep-ins Flexibility is essential to meet the needs of the people we support. Why Lifeways Supported Living Services? Our Supported Living services in these locations provide life-changing support for adults with a range of needs. Each service is designed to promote independence, featuring self-contained apartments, communal areas, and assistive technology tailored to individual needs. These towns offer access to local shops, leisure centres, parks, and public transport, making it easy to stay connected with the community. Feel Valued and Supported At Lifeways, we don't just support the people we care for-we support you too. You'll be part of a team that values your contributions and invests in your growth. We Offer - Over £2,000 in annual rewards and benefits- Funded Health and Social Care qualifications- Free DBS check- Cycle to Work Scheme (up to £1,000)- Gym discounts (save up to £192 per year)- Eye care and health cash plans- 10% discount at B&Q for all team members- Access to the Blue Light Card- £200 for every successful employee referral- 3% employer pension contribution- 8 paid training days per year- Access to apprenticeships and further qualifications Hear It From the Team "Our services in East Lancashire are all about helping people live life on their own terms. Whether it's supporting someone to move into their first home or helping them reconnect with their community, we're proud to be part of their journey."- Regional Manager, Lifeways Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you!
Dec 02, 2025
Full time
Job Description Make a Real Impact Every Day Sessional/bank hours, shifts available between 8:00am and 10:00pm, Monday to Sunday. Join Lifeways in Accrington, Burnley, Colne, or Nelson, where your support truly transforms lives. As a Support Worker, you'll empower adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions to live independently and confidently. Every moment you spend here contributes to a happier, more fulfilling life for someone. What You'll Do - Deliver person-centred support in daily living activities- Encourage independence and promote wellbeing- Support individuals with appointments, hobbies, and community outings- Maintain accurate records and follow personalised care plans Shift Patterns This is a full-time role with 37.5 contracted hours per week, with shifts available between 8:00am and 10:00pm, Monday to Sunday. Rotational shifts: Days, evenings, weekends, and sleep-ins Flexibility is essential to meet the needs of the people we support. Why Lifeways Supported Living Services? Our Supported Living services in these locations provide life-changing support for adults with a range of needs. Each service is designed to promote independence, featuring self-contained apartments, communal areas, and assistive technology tailored to individual needs. These towns offer access to local shops, leisure centres, parks, and public transport, making it easy to stay connected with the community. Feel Valued and Supported At Lifeways, we don't just support the people we care for-we support you too. You'll be part of a team that values your contributions and invests in your growth. We Offer - Over £2,000 in annual rewards and benefits- Funded Health and Social Care qualifications- Free DBS check- Cycle to Work Scheme (up to £1,000)- Gym discounts (save up to £192 per year)- Eye care and health cash plans- 10% discount at B&Q for all team members- Access to the Blue Light Card- £200 for every successful employee referral- 3% employer pension contribution- 8 paid training days per year- Access to apprenticeships and further qualifications Hear It From the Team "Our services in East Lancashire are all about helping people live life on their own terms. Whether it's supporting someone to move into their first home or helping them reconnect with their community, we're proud to be part of their journey."- Regional Manager, Lifeways Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you!
Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Dec 01, 2025
Full time
Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Description We're on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you'll play a key role in delivering our daily operational plans-ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences. You'll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity. This is a hands-on, guest-facing role. To ensure you're present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week-giving you maximum time on the floor with your team and our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no two days are the same. You'll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift-always putting our guests at the heart of everything you do. About You We're seeking a confident and experienced leader from the Food & Beverage world-someone who thrives in fast-paced environments and knows how to bring out the best in their team. With a guest-first mindset, you'll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service. You'll bring proven leadership experience from a busy restaurants or bar, venue where balancing speed, quality, and atmosphere is second nature. You'll be comfortable making quick decisions, maintaining brand standards, and responding calmly and effectively to whatever the day brings. Your ability to inspire, motivate, and engage your team-especially during peak periods-is key. You'll juggle multiple priorities with ease, adapt to changing needs, and keep everyone focused on delivering exceptional results. Strong leadership, clear direction, and a passion for creating memorable guest experiences will be at the heart of everything you do. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Dec 01, 2025
Full time
Description We're on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you'll play a key role in delivering our daily operational plans-ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences. You'll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity. This is a hands-on, guest-facing role. To ensure you're present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week-giving you maximum time on the floor with your team and our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no two days are the same. You'll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift-always putting our guests at the heart of everything you do. About You We're seeking a confident and experienced leader from the Food & Beverage world-someone who thrives in fast-paced environments and knows how to bring out the best in their team. With a guest-first mindset, you'll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service. You'll bring proven leadership experience from a busy restaurants or bar, venue where balancing speed, quality, and atmosphere is second nature. You'll be comfortable making quick decisions, maintaining brand standards, and responding calmly and effectively to whatever the day brings. Your ability to inspire, motivate, and engage your team-especially during peak periods-is key. You'll juggle multiple priorities with ease, adapt to changing needs, and keep everyone focused on delivering exceptional results. Strong leadership, clear direction, and a passion for creating memorable guest experiences will be at the heart of everything you do. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description About the role We are looking for a Shift Manager to work in our Shops Venues across the resort, a strong experienced leader from within a retail environment that can support the team to deliver fantastic service. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role requires flexibility to work five days out of seven, which may include early starts, late finishes, and weekend shifts. A flexible approach to working hours is essential to meet the needs of the business. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Dec 01, 2025
Full time
Description About the role We are looking for a Shift Manager to work in our Shops Venues across the resort, a strong experienced leader from within a retail environment that can support the team to deliver fantastic service. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role requires flexibility to work five days out of seven, which may include early starts, late finishes, and weekend shifts. A flexible approach to working hours is essential to meet the needs of the business. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
