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trusts and foundations fundraising officer
The Dash Charity
Community Fundraising and Partnerships Officer
The Dash Charity
We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will: • Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups. • Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds. • Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission. This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work. 4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and Windsor, so ideally based within 1 hour of the area) Term: Permanent or we will consider contract This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.
Dec 06, 2025
Full time
We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will: • Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups. • Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds. • Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission. This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work. 4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and Windsor, so ideally based within 1 hour of the area) Term: Permanent or we will consider contract This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.
St Giles Trust
Fundraising Manager
St Giles Trust
Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings Ref: FUN-251 Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations? If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year. You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets. We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress. Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role. What we are looking for Two years experience working in a charity fundraising environment Proven track record of winning and/or managing five-figure grants Experience devising, planning and implementing fundraising appeals A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection Excellent relationship-building skills with the ability to engage external stakeholders Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment To apply, please visit our website. Closing date Thursday, 18th December 2025 at 9.00am Interview date - Wednesday, 7th January 2025
Dec 06, 2025
Full time
Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings Ref: FUN-251 Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations? If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year. You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets. We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress. Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role. What we are looking for Two years experience working in a charity fundraising environment Proven track record of winning and/or managing five-figure grants Experience devising, planning and implementing fundraising appeals A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection Excellent relationship-building skills with the ability to engage external stakeholders Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment To apply, please visit our website. Closing date Thursday, 18th December 2025 at 9.00am Interview date - Wednesday, 7th January 2025
National Axial Spondyloarthritis Society
Fundraising Officer
National Axial Spondyloarthritis Society
Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers? If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis. We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income. Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work. We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way. The Benefits Salary up to £30,000 - £32,000 p.a. Employer pension contribution of 10% 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays Time off in Lieu scheme Death in Service benefit to loved ones If this sounds like you, then please get in touch. We would love to hear from you. To apply, please submit: Your CV A two-page cover letter explaining your interest in the role the letter must describe how your skills and experience meet the person specification. Application Deadline: 10 am on 6th January 2026. Interviews: 15th January at our office in Hammersmith. For further information, and to submit your application, contact Dale Webb Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
Dec 05, 2025
Full time
Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers? If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis. We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income. Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work. We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way. The Benefits Salary up to £30,000 - £32,000 p.a. Employer pension contribution of 10% 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays Time off in Lieu scheme Death in Service benefit to loved ones If this sounds like you, then please get in touch. We would love to hear from you. To apply, please submit: Your CV A two-page cover letter explaining your interest in the role the letter must describe how your skills and experience meet the person specification. Application Deadline: 10 am on 6th January 2026. Interviews: 15th January at our office in Hammersmith. For further information, and to submit your application, contact Dale Webb Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
AWD online
Philanthropy Executive
AWD online Rugby, Warwickshire
Philanthropy Executive An opportunity for a skilled relationship fundraiser to grow major gifts from high net worth individuals through excellent donor engagement, stewardship and prospect research, creating compelling proposals and cases for support to increase philanthropic income If youve also worked in the following roles, wed also like to hear from you: Major Donor Fundraiser, Donor Relations Manager, Development Officer, Trusts and Foundations Manager, Major Gifts Fundraising Manager SALARY: £46,101 per annum + Benefits LOCATION: Hybrid working you will be expected to attend the office inRugby, Warwickshire, West Midlands on regular occasions JOB TYPE: Full-Time, Permanent JOB OVERVIEW With ambitious income growth plans, the organisation is hiring a Philanthropy Executive to build inspiring relationships with high net worth individuals. As a Philanthropy Executive you will cultivate prospects, lead donor engagement and stewardship, and create compelling cases for support, proposals and reports. Working with senior stakeholders and trustees, the Philanthropy Executive will drive major gifts, prospect research and pipeline development to increase philanthropic income. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. ACCOUNTABILITIES Your duties as the Philanthropy Executive include: Lead Major Donor Pipeline: identify, qualify and cultivate UK and international prospects capable of six- and seven-figure gifts Provide Exceptional Stewardship: manage a portfolio of high-value donors to deepen engagement and inspire advocacy Deliver Compelling Communications: craft pitches, cases for support, bespoke proposals and impact reports Represent the Organisation: attend one-to-one meetings and networking events with high net worth individuals Leverage Senior Networks: work with senior leaders and trustees to open doors and secure significant gifts Use Insight and Research: distil complex information and align donor interests with programmes and impact Plan and Report: maintain accurate CRM records, forecasts and briefs for donor meetings Champion Best Practice: uphold ethical fundraising, data protection and governance standards CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of securing significant gifts from high net worth individuals, family trusts or donor advised funds A background in major gifts fundraising with success building new pipelines Excellent relationship management and networking skills at senior level Outstanding written and verbal communication with the ability to simplify complex information Experience with donor stewardship, proposals and impact reporting Knowledge of philanthropy trends, ethical fundraising and data protection Strong planning, research and CRM skills with attention to detail DESIRABLE Experience of working with boards, patrons or senior volunteers to influence giving Familiarity with UK and international philanthropic networks Experience with income forecasting and portfolio management Confidence to work autonomously and collaboratively in a fast-paced environment Enthusiasm to test, learn and adapt approaches including next generation or diaspora giving WHY JOIN? The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working these are just some of the reasons why the organisation is a great place to work. ADDITIONAL INFORMATION The organisation treats all applications for employment fairly, regardless of gender, race, religion, ethnicity, nationality, caste, tribe, belief, age, marital status, pregnancy, caring responsibilities, sexual orientation, or disability. The organisation is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing. The organisation has the right to close applications earlier than the specified date. Please be advised that if you do not hear within five weeks of the closing date, please assume your application has not been successful on this occasion. The successful applicant must have the pre-existing right toboth live and work in the UK. Closing Date for applications: Sunday 7th December 2025 Anticipated Interview Dates: Thursday 11th December 2025 and Monday 15th December 2025 Final Interviews: Will take place in person at the office in Rugby, week commencing 5th January 2026 APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14091 Full-Time, Permanent Fundraising Jobs, Careers and Vacancies. Find a new job and work in Rugby, Warwickshire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ JBRP1_UKTJ
Dec 05, 2025
Full time
Philanthropy Executive An opportunity for a skilled relationship fundraiser to grow major gifts from high net worth individuals through excellent donor engagement, stewardship and prospect research, creating compelling proposals and cases for support to increase philanthropic income If youve also worked in the following roles, wed also like to hear from you: Major Donor Fundraiser, Donor Relations Manager, Development Officer, Trusts and Foundations Manager, Major Gifts Fundraising Manager SALARY: £46,101 per annum + Benefits LOCATION: Hybrid working you will be expected to attend the office inRugby, Warwickshire, West Midlands on regular occasions JOB TYPE: Full-Time, Permanent JOB OVERVIEW With ambitious income growth plans, the organisation is hiring a Philanthropy Executive to build inspiring relationships with high net worth individuals. As a Philanthropy Executive you will cultivate prospects, lead donor engagement and stewardship, and create compelling cases for support, proposals and reports. Working with senior stakeholders and trustees, the Philanthropy Executive will drive major gifts, prospect research and pipeline development to increase philanthropic income. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. ACCOUNTABILITIES Your duties as the Philanthropy Executive include: Lead Major Donor Pipeline: identify, qualify and cultivate UK and international prospects capable of six- and seven-figure gifts Provide Exceptional Stewardship: manage a portfolio of high-value donors to deepen engagement and inspire advocacy Deliver Compelling Communications: craft pitches, cases for support, bespoke proposals and impact reports Represent the Organisation: attend one-to-one meetings and networking events with high net worth individuals Leverage Senior Networks: work with senior leaders and trustees to open doors and secure significant gifts Use Insight and Research: distil complex information and align donor interests with programmes and impact Plan and Report: maintain accurate CRM records, forecasts and briefs for donor meetings Champion Best Practice: uphold ethical fundraising, data protection and governance standards CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of securing significant gifts from high net worth individuals, family trusts or donor advised funds A background in major gifts fundraising with success building new pipelines Excellent relationship management and networking skills at senior level Outstanding written and verbal communication with the ability to simplify complex information Experience with donor stewardship, proposals and impact reporting Knowledge of philanthropy trends, ethical fundraising and data protection Strong planning, research and CRM skills with attention to detail DESIRABLE Experience of working with boards, patrons or senior volunteers to influence giving Familiarity with UK and international philanthropic networks Experience with income forecasting and portfolio management Confidence to work autonomously and collaboratively in a fast-paced environment Enthusiasm to test, learn and adapt approaches including next generation or diaspora giving WHY JOIN? The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working these are just some of the reasons why the organisation is a great place to work. ADDITIONAL INFORMATION The organisation treats all applications for employment fairly, regardless of gender, race, religion, ethnicity, nationality, caste, tribe, belief, age, marital status, pregnancy, caring responsibilities, sexual orientation, or disability. The organisation is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing. The organisation has the right to close applications earlier than the specified date. Please be advised that if you do not hear within five weeks of the closing date, please assume your application has not been successful on this occasion. The successful applicant must have the pre-existing right toboth live and work in the UK. Closing Date for applications: Sunday 7th December 2025 Anticipated Interview Dates: Thursday 11th December 2025 and Monday 15th December 2025 Final Interviews: Will take place in person at the office in Rugby, week commencing 5th January 2026 APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14091 Full-Time, Permanent Fundraising Jobs, Careers and Vacancies. Find a new job and work in Rugby, Warwickshire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ JBRP1_UKTJ
Umbrella Derby and Derbyshire
Grants and Fundraising Manager
Umbrella Derby and Derbyshire
Post: Grants / Fundraising Manager Reporting to: Chief Executive Officer, Umbrella Accountable to: Trustees Responsible for: Fundraising and Grants across the organisation. Job Purpose The Grants & Fundraising Manager will play a lead role in maintaining and growing Umbrella s income, with a primary focus on grant fundraising and the development of corporate partnerships. Working closely with the CEO, Trustees and staff teams, the post holder will strengthen existing income streams, identify new opportunities, and support the development of Umbrella s fundraising strategy. This role is central to ensuring the sustainability and expansion of Umbrella s services for disabled children, young people and their families. Key Terms of Employment Hours: 15-20 hours per week (may include occasional evening and weekend work) Annual Leave: 22 days per annum (Pro-rated on hours) plus 8 Bank Holidays Salary Scale: Band 11 to 13 - £30,763 - £ 32,591 dependant on experience (pro-rated) Base: Umbrella House, Mackworth, Derby Pension: Umbrella offer a pension scheme and details will be provided Notice period: 2 months Contract Term: Permanent dependant on funding Subject to Disclosure and Barring Service (DBS) check. Key Responsibilities Research, develop and maintain a strong pipeline of grant opportunities across trusts, foundations, Lottery, corporate CSR programmes, and statutory funders. Write, coordinate and submit high-quality grant applications and expressions of interest. Manage grant reporting, monitoring and compliance, working with operational teams to ensure accurate data collection and spend tracking. Identify and engage potential corporate partners, including through Marketing Derby and local business networks. Support the roll-out and delivery of Umbrella s corporate engagement programme. Steward existing corporate supporters to maximise long-term value. Work with the CEO and trustees to build relationships with community groups (e.g., Freemasons, Rotary, sports clubs) to secure fundraising support and charity of the year partnerships. To work with the CEO to produce and implement Umbrella s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub- Group on progress against agreed targets. General Responsibilities Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required. Adhere to Umbrella s Safeguarding/Protecting Vulnerable Children and Adults Policy Be familiar with and adhere to Umbrella s policies and procedures Maintain confidentiality at all times. Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met. To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive. Other Requirements In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including occasional out of hours as required. Driving licence and vehicle, for which a mileage allowance will be paid. This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder Person Specification Education Educated to degree level or have the equivalent experience in fundraising, income generation or relevant roles within the charity sector or similar organisation. Experience Proven experience in securing funding through grants, trusts, foundations or statutory funders. Experience of developing and delivering successful fundraising activities. Demonstrated success of building and maintaining productive relationships with funders, donors or partners. Skills and Knowledge Good understanding of the current grant funding landscape and / or corporate funding environment Excellent relationship management, interpersonal, and communication skills Excellent written communication skills, with the ability to produce clear, persuasive funding applications Strong interpersonal and relationship management skills Ability to confidently articulate a case for support Competent user of IT systems Understanding of the barriers faced by disabled children and their families or willingness to learn. Personal Attributes Proactive, resilient self-starter with a positive approach to work. Positive and collaborative approach to work Commitment to equality, diversity and inclusion Other Willingness to work occasional evenings or weekends if required Full driving license and access to a vehicle (mileage allowance payable) Interviews will be conducted as suitable candidates apply.
Dec 05, 2025
Full time
Post: Grants / Fundraising Manager Reporting to: Chief Executive Officer, Umbrella Accountable to: Trustees Responsible for: Fundraising and Grants across the organisation. Job Purpose The Grants & Fundraising Manager will play a lead role in maintaining and growing Umbrella s income, with a primary focus on grant fundraising and the development of corporate partnerships. Working closely with the CEO, Trustees and staff teams, the post holder will strengthen existing income streams, identify new opportunities, and support the development of Umbrella s fundraising strategy. This role is central to ensuring the sustainability and expansion of Umbrella s services for disabled children, young people and their families. Key Terms of Employment Hours: 15-20 hours per week (may include occasional evening and weekend work) Annual Leave: 22 days per annum (Pro-rated on hours) plus 8 Bank Holidays Salary Scale: Band 11 to 13 - £30,763 - £ 32,591 dependant on experience (pro-rated) Base: Umbrella House, Mackworth, Derby Pension: Umbrella offer a pension scheme and details will be provided Notice period: 2 months Contract Term: Permanent dependant on funding Subject to Disclosure and Barring Service (DBS) check. Key Responsibilities Research, develop and maintain a strong pipeline of grant opportunities across trusts, foundations, Lottery, corporate CSR programmes, and statutory funders. Write, coordinate and submit high-quality grant applications and expressions of interest. Manage grant reporting, monitoring and compliance, working with operational teams to ensure accurate data collection and spend tracking. Identify and engage potential corporate partners, including through Marketing Derby and local business networks. Support the roll-out and delivery of Umbrella s corporate engagement programme. Steward existing corporate supporters to maximise long-term value. Work with the CEO and trustees to build relationships with community groups (e.g., Freemasons, Rotary, sports clubs) to secure fundraising support and charity of the year partnerships. To work with the CEO to produce and implement Umbrella s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub- Group on progress against agreed targets. General Responsibilities Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required. Adhere to Umbrella s Safeguarding/Protecting Vulnerable Children and Adults Policy Be familiar with and adhere to Umbrella s policies and procedures Maintain confidentiality at all times. Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met. To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive. Other Requirements In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including occasional out of hours as required. Driving licence and vehicle, for which a mileage allowance will be paid. This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder Person Specification Education Educated to degree level or have the equivalent experience in fundraising, income generation or relevant roles within the charity sector or similar organisation. Experience Proven experience in securing funding through grants, trusts, foundations or statutory funders. Experience of developing and delivering successful fundraising activities. Demonstrated success of building and maintaining productive relationships with funders, donors or partners. Skills and Knowledge Good understanding of the current grant funding landscape and / or corporate funding environment Excellent relationship management, interpersonal, and communication skills Excellent written communication skills, with the ability to produce clear, persuasive funding applications Strong interpersonal and relationship management skills Ability to confidently articulate a case for support Competent user of IT systems Understanding of the barriers faced by disabled children and their families or willingness to learn. Personal Attributes Proactive, resilient self-starter with a positive approach to work. Positive and collaborative approach to work Commitment to equality, diversity and inclusion Other Willingness to work occasional evenings or weekends if required Full driving license and access to a vehicle (mileage allowance payable) Interviews will be conducted as suitable candidates apply.
Noah's Ark Children's Hospice
Philanthropy Manager (Grants/Trusts/Foundations)
Noah's Ark Children's Hospice
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. JOB DESCRIPTION Noah s Ark Children s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions. We ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019. Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah s Ark, typically accounting for around 50% of the charity s voluntary income. This is an area of real expertise for Noah s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase. The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital. The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios. ABOUT YOU You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support. You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery. If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant ideally six-figure grants, we would love you to apply. Please refer to the Job description for further information on this role. Noah s Ark Children s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Dec 05, 2025
Full time
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. JOB DESCRIPTION Noah s Ark Children s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions. We ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019. Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah s Ark, typically accounting for around 50% of the charity s voluntary income. This is an area of real expertise for Noah s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase. The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital. The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios. ABOUT YOU You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support. You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery. If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant ideally six-figure grants, we would love you to apply. Please refer to the Job description for further information on this role. Noah s Ark Children s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Connect: North Korea
Head of Fundraising
Connect: North Korea
Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma. Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. We are looking to recruit a dynamic Head of Fundraising to lead and deliver income generation as we scale our work in the UK and globally. This is a rare opportunity to work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, with an aim to securing our funding base year on year. Position: Head of Fundraising Responsible to: Chief Executive Officer Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate. Contract: Permanent. Full-time or Part-time considered. Flexible hours/days possible. Salary: £45,000 - £50,000 FTE + 5% eligible pension. Benefits: 28 days holidays exclusive of public holidays pro-rata. We also offer 2 additional days on top of this 1 recharge day where the whole charity closes and 1 day in the week of a staff member s birthday. Role objective Lead our efforts to grow and diversify CNK s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor About you: Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all. General duties and responsibilities will be: Work closely with Chief Executive to: Develop our annual organisational fundraising strategy and fundraising action plan; Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026; Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporates and individual supporters; Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders; Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK s values; and Report quarterly on fundraising progress to Chief Executive and Board of Trustees To apply: Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.
Dec 02, 2025
Full time
Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma. Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. We are looking to recruit a dynamic Head of Fundraising to lead and deliver income generation as we scale our work in the UK and globally. This is a rare opportunity to work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, with an aim to securing our funding base year on year. Position: Head of Fundraising Responsible to: Chief Executive Officer Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate. Contract: Permanent. Full-time or Part-time considered. Flexible hours/days possible. Salary: £45,000 - £50,000 FTE + 5% eligible pension. Benefits: 28 days holidays exclusive of public holidays pro-rata. We also offer 2 additional days on top of this 1 recharge day where the whole charity closes and 1 day in the week of a staff member s birthday. Role objective Lead our efforts to grow and diversify CNK s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor About you: Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all. General duties and responsibilities will be: Work closely with Chief Executive to: Develop our annual organisational fundraising strategy and fundraising action plan; Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026; Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporates and individual supporters; Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders; Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK s values; and Report quarterly on fundraising progress to Chief Executive and Board of Trustees To apply: Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.
RSPB
Senior Fundraising Officer
RSPB Cardiff, South Glamorgan
Senior Fundraising Officer Reference: NOV Location: This role is home based flexible in Wales, with occasional requirement to travel across Wales Contract: Permanent Hours: Full-Time, 37.5 hours per week Salary: £30,075.00 - £32,108.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction The Senior Fundraising Officer role is a key position within the Fundraising Team in Wales with the main aim to secure income from Grants, Trusts & Foundations and Corporates. The Senior Fundraising Officer will work against annual targets to achieve the RSPB's goals, playing a key role in building financial support for nature. What's the role about? The Senior Fundraising Officer will be expected to: Identify, develop and deliver fundraising projects and match these to agreed priority areas to maximise income. Lead on the development of funding plans for priority work as allocated. Contribute to the implementation of an agreed fundraising opportunities and lead on large funding bids across one or more income stream. Scope, develop and manage funding relationships and multi stakeholder bids to optimise opportunities and ensure successful funding arrangements. Identify the requirements of our funders, including analysis of potential risk and communications requirements to ensure effective dialogue and delivery of any funding and compliance conditions. Provide forecasts for budgeting and make recommendations for change in order to provide accurate financial information for RSPB leadership. Update and utilise contact databases to ensure accurate records are kept to facilitate effective contact management across the organisation. Ensure funders and donors have an excellent supporter experience and increase their understanding and awareness of RSPB vision and work. Essential skills, knowledge and experience: Understanding of fundraising and donor/supporter motivations and how to build cases for support. Able to articulate understanding of GDPR and data protection relating to funder/supporter information and how to use a fundraising database such as Raisers Edge, Care or Salesforce. Solutions-focused approach, with the ability to overcome set-backs in order to get the right outcome for the RSPB. Proven excellent writing and presentation skills. Budget management. Able to interpret complex information and communicate it simply to target audiences. Able to deliver high level of customer service to a variety of audiences. Persuasive communicator and negotiator with the ability to influence. Able to work under own initiative, with the confidence to ask for support and direction where needed. Proven experience in fundraising/ sales/project management and delivering to income targets. and proven experience of relationship development in an outward facing role in the not for profit or private sector. Desirable skills, knowledge and experience: Experience working in the Environmental Sector A passion for nature Line Management experience Closing date: 23:59, Sunday 4th January 2026 We are looking to conduct interviews for this position from 15 January 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Dec 01, 2025
Full time
Senior Fundraising Officer Reference: NOV Location: This role is home based flexible in Wales, with occasional requirement to travel across Wales Contract: Permanent Hours: Full-Time, 37.5 hours per week Salary: £30,075.00 - £32,108.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction The Senior Fundraising Officer role is a key position within the Fundraising Team in Wales with the main aim to secure income from Grants, Trusts & Foundations and Corporates. The Senior Fundraising Officer will work against annual targets to achieve the RSPB's goals, playing a key role in building financial support for nature. What's the role about? The Senior Fundraising Officer will be expected to: Identify, develop and deliver fundraising projects and match these to agreed priority areas to maximise income. Lead on the development of funding plans for priority work as allocated. Contribute to the implementation of an agreed fundraising opportunities and lead on large funding bids across one or more income stream. Scope, develop and manage funding relationships and multi stakeholder bids to optimise opportunities and ensure successful funding arrangements. Identify the requirements of our funders, including analysis of potential risk and communications requirements to ensure effective dialogue and delivery of any funding and compliance conditions. Provide forecasts for budgeting and make recommendations for change in order to provide accurate financial information for RSPB leadership. Update and utilise contact databases to ensure accurate records are kept to facilitate effective contact management across the organisation. Ensure funders and donors have an excellent supporter experience and increase their understanding and awareness of RSPB vision and work. Essential skills, knowledge and experience: Understanding of fundraising and donor/supporter motivations and how to build cases for support. Able to articulate understanding of GDPR and data protection relating to funder/supporter information and how to use a fundraising database such as Raisers Edge, Care or Salesforce. Solutions-focused approach, with the ability to overcome set-backs in order to get the right outcome for the RSPB. Proven excellent writing and presentation skills. Budget management. Able to interpret complex information and communicate it simply to target audiences. Able to deliver high level of customer service to a variety of audiences. Persuasive communicator and negotiator with the ability to influence. Able to work under own initiative, with the confidence to ask for support and direction where needed. Proven experience in fundraising/ sales/project management and delivering to income targets. and proven experience of relationship development in an outward facing role in the not for profit or private sector. Desirable skills, knowledge and experience: Experience working in the Environmental Sector A passion for nature Line Management experience Closing date: 23:59, Sunday 4th January 2026 We are looking to conduct interviews for this position from 15 January 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
International China Concern
Fundraising Manager
International China Concern
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Oct 06, 2025
Full time
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
United Kingdom for UNHCR
Senior Officer Digital Optimisation
United Kingdom for UNHCR
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
United Kingdom for UNHCR
Senior Officer Direct Marketing
United Kingdom for UNHCR
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

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