9 jobs found

Infrastructure Engineer Access Management (Security Clearance) Position Description At CGI, we're building the next generation of secure identity solutions that power critical national infrastructure. As an Identity Solutions Engineer, you'll play a pivotal role in designing and deploying a new, on-premise Microsoft-based identity platform that delivers resilience, scalability, and trust. This is a rare opportunity to shape a greenfield environment that protects essential systems and enables seamless access for thousands of users. Working alongside talented architects and engineers, you'll help us drive transformation through innovation, collaboration, and technical excellence-empowering our clients and communities to thrive in a secure digital future. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site in Chippenham 5 days a week. Your future duties and responsibilities In this role, you will take ownership of designing, deploying, and supporting a new on-premise identity platform built on Microsoft technologies. You'll collaborate closely with solution architects, infrastructure teams, and cybersecurity experts to implement secure, scalable, and high-performance identity services from the ground up. Your work will underpin the stability, security, and accessibility of critical systems-making a tangible impact every day. You'll bring creativity and problem-solving to each phase of delivery, helping define technical standards, automate operations, and ensure smooth service transition. Supported by CGI's collaborative community, you'll be empowered to drive continuous improvement and shape the long-term evolution of our identity services. Key responsibilities: Design & Deploy: Build and configure a new identity platform using Windows Server 2022, Active Directory, and ADFS. Integrate & Secure: Establish and manage federation services and authentication trust relationships. Optimise & Automate: Identify opportunities for automation, monitoring, and performance enhancement. Collaborate & Deliver: Work with application, network, and security teams to ensure seamless integration and compliance. Support & Evolve: Provide operational support, including troubleshooting, patching, and system documentation. Required qualifications to be successful in this role You should have a proven track record in Microsoft identity and access technologies, with hands-on experience building and supporting complex environments. Success in this role requires strong technical depth, attention to detail, and the ability to work collaboratively in secure, high-stakes settings. Essential skills and experience: Extensive experience with Windows Server 2022, Active Directory, and ADFS. Strong understanding of identity federation using SAML, OAuth 2.0, and OpenID Connect. Proficiency in Single Sign-On (SSO) and Role-Based Access Control (RBAC) implementation. Familiarity with networking, virtualisation, and enterprise security principles. Experience in Defence, government, or other secure enterprise environments. Excellent communication skills and a proactive, solution-oriented mindset. Desirable: Microsoft Certified: Identity and Access Administrator Associate. PowerShell scripting and automation experience. Exposure to hybrid identity or cloud integration models. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.

Location: Saffron Walden Job Type: Permanent Hours: Monday-Friday, 9.00-17.30 Salary: Competitive Job Reference: 35905 Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale. Responsibilities: - Install, configure and maintain company software and hardware - Manage network servers, storage solutions and internal technology tools - Set up user accounts, workstations and access controls - Monitor system performance and ensure platform uptime - Troubleshoot IT issues and resolve outages quickly - Implement and maintain cybersecurity protocols, including firewalls and backups - Upgrade systems with new software releases, patches and hardware - Produce and maintain technical documentation, IT policies and training materials - Train employees on company software tools (e.g. password-management systems) - Establish and maintain a documented IT security policy - Ensure CCTV and digital security infrastructure is correctly configured and operational Requirements: Essential - Experience in IT support, IT administration or systems management - Strong understanding of hardware, software and networking fundamentals - Ability to diagnose and resolve technical issues independently - Knowledge of cybersecurity best practices - Strong organisational skills and attention to detail - Good communication skills, including the ability to train non-technical staff - Proactive mindset with the ability to manage workload across multiple systems Desirable - Some web development experience or interest - Computational/electronics hardware experience or interest - Experience with CCTV or access-control technologies - Familiarity with Linux systems, cloud platforms or virtualisation - Previous experience in a start-up or fast-paced technical environment - Ability to produce and maintain IT documentation and policies Please contact us as soon as possible for more details or apply below!

IT Systems Administrator Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation s software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company s infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator

Join this high-growth AI tech company, providing IT support for internal infrastructure Essex - North; to £60,000 DoE Based in north Essex (commutable from Cambridge, Harlow and Royston), this rapidly growing start-up develop software and hardware technologies. They have their own IT systems to enable efficient operations of the business. As their IT Systems Administrator, key responsibilities would include installing and configuring IT software and hardware, manage network servers and internal tools, set up use accounts, monitor system performance, implement cybersecurity protocols, upgrade systems and associated documentation (IT policies, security). Requirements: Extensive commercial experience in IT systems administration including IT support and systems management. Experience of cybersecurity best practices including associated IT documentation and policies. Excellent troubleshooting ability for hardware, software and networking. Additional experience with access-control technologies, Linux systems, Cloud-platforms, and / or virtualisation would be beneficial. This is a hands-on, fully onsite role, with multiple tasks to undertake. It requires excellent organisational and communication skills. Due to projects that the company undertakes having defence applications, employees must be eligible for security clearance (this means only British nationals who have resided in the UK for the past 5 years will be considered). This is an exciting time to join this growing start-up, and be part of a fast-paced tech company as it looks to take giant strides within the market. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27438 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.

Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!

Infrastructure Analyst Location: Newcastle Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!

Excellent opportunity for a passionate IT Systems Administrator to join a brilliant client's team in the city of London. The successful candidate will need to have at least 2 years commercial experience and will be able to assume responsibilities and show that they can be relied upon and have the ability to grasp wider concepts. You should be comfortable to come to grips with any new technology that is thrown at you. This is a fantastic opportunity to join a small team of very talented individuals who are working directly on a trading platform. This is an office-based role in central London so the successful candidate will need to be comfortable working from the office full time. As well as very competitive salaries, our client offers a comprehensive benefits package. Skills and Experience required: Networking experience (Juniper primarily) Working knowledge of SQL, scripting languages (e.g. PowerShell), HTML, and web technologies Exposure to Hyper-V virtualisation Solid hardware experience, e.g. with building custom machines Some programming experience is desirable Well-organised. You should enjoy proper planning and having things in order, both at work and in your daily life. Attention to detail Excellent communication skills in both verbal and written English Naturally, an intimate understanding of computer technology and an intrinsic drive to develop your knowledge in the field Willingness to support the business that operates 24/7 Strong interpersonal skills and a mature, responsible attitude Responsibilities: Maintaining infrastructure including our farm of on-site and off-site servers Monitoring and maintaining our in-house software applications Managing the Microsoft Windows universe Administering Active Directory and Group Policy Managing storage systems, including NAS and iSCSI Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.