IPS Group are working closely with a Global Insurer who have a well established place in the regional cyber market to recruit a Senior Cyber Underwriter in their Manchester team. This is an excellent opportunity for a talented Underwriter to play a key part in driving regional growth, developing broker relationships, and contributing to cyber insurance solutions in a rapidly evolving risk landscap click apply for full job details
Aug 16, 2026
Full time
IPS Group are working closely with a Global Insurer who have a well established place in the regional cyber market to recruit a Senior Cyber Underwriter in their Manchester team. This is an excellent opportunity for a talented Underwriter to play a key part in driving regional growth, developing broker relationships, and contributing to cyber insurance solutions in a rapidly evolving risk landscap click apply for full job details
Claims Assistant Huddersfield Full-Time Permanent Start Your Career in Personal Injury Law Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant . This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression. As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation. The Opportunity As a Claims Assistant, you will: Be the first point of contact for prospective clients making personal injury enquiries. Handle inbound and outbound telephone calls. Gather key information and accurately record details on the case management system. Assess the viability of new claims. Ensure claims are progressed through the correct legal process. Deliver outstanding customer service with empathy and professionalism. Support the wider legal team with administrative and case-related tasks where required. What We're Looking For You'll ideally have: Excellent communication and interpersonal skills. A confident and professional telephone manner. Strong attention to detail and organisational skills. The ability to thrive in a busy, fast-paced environment. GCSE Maths and English (or equivalent). Previous experience in a customer-facing or telephone-based role. Experience within personal injury or legal services would be advantageous but is not essential. A Law degree, LPC, SQE or equivalent legal qualification is desirable. Why Apply? This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law. If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.
Aug 16, 2026
Full time
Claims Assistant Huddersfield Full-Time Permanent Start Your Career in Personal Injury Law Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant . This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression. As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation. The Opportunity As a Claims Assistant, you will: Be the first point of contact for prospective clients making personal injury enquiries. Handle inbound and outbound telephone calls. Gather key information and accurately record details on the case management system. Assess the viability of new claims. Ensure claims are progressed through the correct legal process. Deliver outstanding customer service with empathy and professionalism. Support the wider legal team with administrative and case-related tasks where required. What We're Looking For You'll ideally have: Excellent communication and interpersonal skills. A confident and professional telephone manner. Strong attention to detail and organisational skills. The ability to thrive in a busy, fast-paced environment. GCSE Maths and English (or equivalent). Previous experience in a customer-facing or telephone-based role. Experience within personal injury or legal services would be advantageous but is not essential. A Law degree, LPC, SQE or equivalent legal qualification is desirable. Why Apply? This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law. If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.
Senior Claims Assessor Location: Bristol or Salisbury Hybrid Working Summary of the role An FCA-regulated business is seeking a dedicated professional to join the company, as a Senior Claims Assessor. They are looking for someone who will make fair, correct, efficient decisions whilst hitting our targets as well as effectively assessing claims in at least one or more of the following areas, depending click apply for full job details
Aug 15, 2026
Full time
Senior Claims Assessor Location: Bristol or Salisbury Hybrid Working Summary of the role An FCA-regulated business is seeking a dedicated professional to join the company, as a Senior Claims Assessor. They are looking for someone who will make fair, correct, efficient decisions whilst hitting our targets as well as effectively assessing claims in at least one or more of the following areas, depending click apply for full job details
Bereavement and Accident Claims Assessor About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Join our Customer Services team at People's Partnership, where compassion meets expertise. You'll play a vital role in supporting customers through life's most sensitive moments, managing claims with professionalism and empathy. Collaborating with colleagues and external partners, you'll ensure service excellence, regulatory compliance, and continuous improvement. If you're passionate about making a meaningful impact and thrive in a supportive, purpose-driven environment-this is the role for you. Manage and assess death, ill health, and accident claims across our product range, delivering professional and compassionate support to customers and beneficiaries. Use active listening to understand customer needs, gather relevant information, and ensure accurate claim assessments while maintaining service standards. Support colleagues daily by resolving queries, sharing knowledge, and being available for discussions due to the varied nature of claims. Build and maintain strong relationships with internal teams and external parties such as Coroners, solicitors, IFAs, employers, and other stakeholders involved in the claims process. What we're looking for: Good knowledge of Financial Services, Workplace Pensions, Master trusts and the regulatory requirements of Automatic Enrolment. Basic understanding of what a bereavement/terminal illness is, to have the knowledge of basic terms within this journey and to have a strong natural ability to deal with emotional situations/conversations. Good organisational and time management skills. A good working knowledge of office systems What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Aug 15, 2026
Full time
Bereavement and Accident Claims Assessor About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Join our Customer Services team at People's Partnership, where compassion meets expertise. You'll play a vital role in supporting customers through life's most sensitive moments, managing claims with professionalism and empathy. Collaborating with colleagues and external partners, you'll ensure service excellence, regulatory compliance, and continuous improvement. If you're passionate about making a meaningful impact and thrive in a supportive, purpose-driven environment-this is the role for you. Manage and assess death, ill health, and accident claims across our product range, delivering professional and compassionate support to customers and beneficiaries. Use active listening to understand customer needs, gather relevant information, and ensure accurate claim assessments while maintaining service standards. Support colleagues daily by resolving queries, sharing knowledge, and being available for discussions due to the varied nature of claims. Build and maintain strong relationships with internal teams and external parties such as Coroners, solicitors, IFAs, employers, and other stakeholders involved in the claims process. What we're looking for: Good knowledge of Financial Services, Workplace Pensions, Master trusts and the regulatory requirements of Automatic Enrolment. Basic understanding of what a bereavement/terminal illness is, to have the knowledge of basic terms within this journey and to have a strong natural ability to deal with emotional situations/conversations. Good organisational and time management skills. A good working knowledge of office systems What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Everyone has a voice in this firm and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos. Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process. The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair, construction and insurance industries, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. Intervention Division: Intervention Claims Handler- Exciting Progression Our client is looking to recruit a positive professional with excellent communication and investigative skills, looking to establish a permanent career within their Intervention team and be part of the exciting future of this organisation. This division is key to the business, the team are responsible for starting the journey of their clients' case. As a member of this team, you will be allocated cases to manage, dealing with a range of different clients. You will be required to investigate each case and ensure you have all the data correct, this will involve communication with the client, being able to listen and ask the right questions. It will also be your responsibility to decide which members of other teams will need to be allocated work and who you need to communicate with. You will keep track on each case until completion and eventually follow up with a call where the NPS (Net Promotor Score) is managed with emphasis on exceptional customer service. If you are looking for a challenging business focused role that requires excellent attention to detail and offers variety, progression routes and training with a dynamic environment this is a role to be considered. PERSON SPECIFICATION: Proven client/customer focused experience in an office environment Experience within claims/insurance - desirable Ability to investigate and actively listen The ability to work when required in a fast -paced environment Emotionally intelligent Experience dealing with customers over the telephone Strong written communication Ability to work to deadlines Personable and approachable Ability to communicate effectively on all levels Excellent attention to detail IT literate and able to pick up new systems Ability to work on own initiative and manage own workload as well as add real value to the team HOURS OF WORK: 8.45 - 5.00pm Monday to Friday with a break for lunch Hybid - Working from home 2 days a week following probation peiod HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served An industry leading maternity policy £500 wellbeing payment at annual review Loyalty bonus at milestone years Support to continue training and paid for professional qualifications Access to a Rising Stars programme and equal support for mental and physical wellbeing. Company events
Aug 15, 2026
Full time
Everyone has a voice in this firm and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos. Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process. The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair, construction and insurance industries, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. Intervention Division: Intervention Claims Handler- Exciting Progression Our client is looking to recruit a positive professional with excellent communication and investigative skills, looking to establish a permanent career within their Intervention team and be part of the exciting future of this organisation. This division is key to the business, the team are responsible for starting the journey of their clients' case. As a member of this team, you will be allocated cases to manage, dealing with a range of different clients. You will be required to investigate each case and ensure you have all the data correct, this will involve communication with the client, being able to listen and ask the right questions. It will also be your responsibility to decide which members of other teams will need to be allocated work and who you need to communicate with. You will keep track on each case until completion and eventually follow up with a call where the NPS (Net Promotor Score) is managed with emphasis on exceptional customer service. If you are looking for a challenging business focused role that requires excellent attention to detail and offers variety, progression routes and training with a dynamic environment this is a role to be considered. PERSON SPECIFICATION: Proven client/customer focused experience in an office environment Experience within claims/insurance - desirable Ability to investigate and actively listen The ability to work when required in a fast -paced environment Emotionally intelligent Experience dealing with customers over the telephone Strong written communication Ability to work to deadlines Personable and approachable Ability to communicate effectively on all levels Excellent attention to detail IT literate and able to pick up new systems Ability to work on own initiative and manage own workload as well as add real value to the team HOURS OF WORK: 8.45 - 5.00pm Monday to Friday with a break for lunch Hybid - Working from home 2 days a week following probation peiod HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served An industry leading maternity policy £500 wellbeing payment at annual review Loyalty bonus at milestone years Support to continue training and paid for professional qualifications Access to a Rising Stars programme and equal support for mental and physical wellbeing. Company events
Are you an experienced Protection Advisor looking for your next career move? This Protection Advisor job offers the perfect opportunity to join a leading mortgage brokerage and build a rewarding career with genuine progression potential. As a Protection Advisor, you'll work with existing customers whose mortgage deals are approaching expiry, giving you warm leads and the platform to focus on what y click apply for full job details
Aug 15, 2026
Full time
Are you an experienced Protection Advisor looking for your next career move? This Protection Advisor job offers the perfect opportunity to join a leading mortgage brokerage and build a rewarding career with genuine progression potential. As a Protection Advisor, you'll work with existing customers whose mortgage deals are approaching expiry, giving you warm leads and the platform to focus on what y click apply for full job details
A fantastic opportunity for a New Business focused Property & Casualty underwriter to join a well-established, forward-thinking commercial insurance company in Manchester. This is a great opportunity to be part of a global insurer that is known for investing in its people, empowering decision-making, and putting long-term broker relationships at the heart of its strategy click apply for full job details
Aug 15, 2026
Full time
A fantastic opportunity for a New Business focused Property & Casualty underwriter to join a well-established, forward-thinking commercial insurance company in Manchester. This is a great opportunity to be part of a global insurer that is known for investing in its people, empowering decision-making, and putting long-term broker relationships at the heart of its strategy click apply for full job details
New Vacancy - Senior Claims Adjuster - Casualty Lloyd's Syndicate City of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their Casualty division. This role will be handling complex Casualty (EL/PL/GL/Environmental) losses from the UK, US and other international jurisdictions on a lead and follow basis, from a primary and excess view (heavy exc click apply for full job details
Aug 15, 2026
Full time
New Vacancy - Senior Claims Adjuster - Casualty Lloyd's Syndicate City of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their Casualty division. This role will be handling complex Casualty (EL/PL/GL/Environmental) losses from the UK, US and other international jurisdictions on a lead and follow basis, from a primary and excess view (heavy exc click apply for full job details
Motor Insurance Sales Advisor Basic Salary + Lucrative Monthly Bonus A highly successful and fast-growing insurance provider is seeking an ambitious Motor Insurance Sales Advisor to join their dynamic team. If you thrive in a fast-paced environment, love speaking with customers, and want a role where your earning potential is genuinely in your hands, this is the perfect opportunity. You'll be the first point of contact for customers looking for motor insurance solutions. Using your communication skills, product knowledge, and consultative approach, you'll guide customers through their options and secure the right cover for their needs. This is a sales role with warm leads , no cold calling , and excellent monthly bonuses for hitting achievable targets. Responsibilities Engage with inbound customer enquiries and provide tailored motor insurance quotes Convert leads into sales through confident communication and product expertise Build rapport with customers to understand their needs and deliver exceptional service Maintain accurate records and follow compliance procedures Work collaboratively with your team to achieve shared targets and deliver outstanding results Essentials Previous experience in insurance and sales, A confident communicator with a positive, proactive attitude Target-driven with a desire to maximise monthly bonus earnings Strong organisational skills and attention to detail Ability to work in a fast-paced environment while maintaining professionalism Rewards Competitive basic salary Lucrative monthly bonus scheme with uncapped earning potential Full training and ongoing development Supportive team culture within a high-performing business Opportunities for progression as the company continues to expand Interested If you're motivated, customer-focused, and excited by the idea of boosting your income through performance, we'd love to hear from you. Apply today and become part of a thriving insurance provider where your success is recognised and rewarded.
Aug 15, 2026
Full time
Motor Insurance Sales Advisor Basic Salary + Lucrative Monthly Bonus A highly successful and fast-growing insurance provider is seeking an ambitious Motor Insurance Sales Advisor to join their dynamic team. If you thrive in a fast-paced environment, love speaking with customers, and want a role where your earning potential is genuinely in your hands, this is the perfect opportunity. You'll be the first point of contact for customers looking for motor insurance solutions. Using your communication skills, product knowledge, and consultative approach, you'll guide customers through their options and secure the right cover for their needs. This is a sales role with warm leads , no cold calling , and excellent monthly bonuses for hitting achievable targets. Responsibilities Engage with inbound customer enquiries and provide tailored motor insurance quotes Convert leads into sales through confident communication and product expertise Build rapport with customers to understand their needs and deliver exceptional service Maintain accurate records and follow compliance procedures Work collaboratively with your team to achieve shared targets and deliver outstanding results Essentials Previous experience in insurance and sales, A confident communicator with a positive, proactive attitude Target-driven with a desire to maximise monthly bonus earnings Strong organisational skills and attention to detail Ability to work in a fast-paced environment while maintaining professionalism Rewards Competitive basic salary Lucrative monthly bonus scheme with uncapped earning potential Full training and ongoing development Supportive team culture within a high-performing business Opportunities for progression as the company continues to expand Interested If you're motivated, customer-focused, and excited by the idea of boosting your income through performance, we'd love to hear from you. Apply today and become part of a thriving insurance provider where your success is recognised and rewarded.
Avencia are partnered with a leading specialty insurer who are looking to recruit a Professional Indemnity Underwriter to join one of the market's most established and highly regarded PI teams. This is an amazing opportunity to join a predominantly lead portfolio with an exceptional track record of profitability. The team manages a broad international book across traditional professions, financial institutions, miscellaneous PI and selected construction business, supported by extensive historical data and a disciplined approach to risk selection. The role You will manage both new and renewal business across the PI portfolio, with responsibility for assessing risks, negotiating terms and developing strong broker relationships. The team operates a broad, non-siloed model, allowing underwriters to gain exposure across multiple PI segments rather than being restricted to one profession or type of business. New business development will be an important part of the role, so you will be encouraged to build your market profile and develop your own broker relationships. You will also contribute to the continued evolution of the portfolio, using high-quality underwriting data and market insight to identify opportunities and respond to changes in regulation, technology and emerging exposures. Key responsibilities Underwriting new and renewal PI business across a broad international portfolio. Assessing exposures, pricing risks and negotiating appropriate terms and conditions. Building and maintaining productive relationships with brokers. Developing new-business opportunities while protecting portfolio profitability. Using underwriting data and portfolio insight to support risk-selection decisions. Monitoring regulatory, technological and market developments affecting PI risks. Contributing to portfolio strategy, product development and evolving underwriting practices. Working collaboratively across the team and supporting the development of junior colleagues where appropriate. Skills & experience A strong understanding of PI risks and the wider market. Sound technical underwriting judgement and a clear approach to risk selection. The ability to think beyond historical performance and assess future exposures. Strong communication and broker relationship skills. A proactive, market-facing approach to new-business development. Commercial awareness and a consistent focus on profitable growth. Curiosity, ambition and an interest in developing broader underwriting authority.
Aug 15, 2026
Full time
Avencia are partnered with a leading specialty insurer who are looking to recruit a Professional Indemnity Underwriter to join one of the market's most established and highly regarded PI teams. This is an amazing opportunity to join a predominantly lead portfolio with an exceptional track record of profitability. The team manages a broad international book across traditional professions, financial institutions, miscellaneous PI and selected construction business, supported by extensive historical data and a disciplined approach to risk selection. The role You will manage both new and renewal business across the PI portfolio, with responsibility for assessing risks, negotiating terms and developing strong broker relationships. The team operates a broad, non-siloed model, allowing underwriters to gain exposure across multiple PI segments rather than being restricted to one profession or type of business. New business development will be an important part of the role, so you will be encouraged to build your market profile and develop your own broker relationships. You will also contribute to the continued evolution of the portfolio, using high-quality underwriting data and market insight to identify opportunities and respond to changes in regulation, technology and emerging exposures. Key responsibilities Underwriting new and renewal PI business across a broad international portfolio. Assessing exposures, pricing risks and negotiating appropriate terms and conditions. Building and maintaining productive relationships with brokers. Developing new-business opportunities while protecting portfolio profitability. Using underwriting data and portfolio insight to support risk-selection decisions. Monitoring regulatory, technological and market developments affecting PI risks. Contributing to portfolio strategy, product development and evolving underwriting practices. Working collaboratively across the team and supporting the development of junior colleagues where appropriate. Skills & experience A strong understanding of PI risks and the wider market. Sound technical underwriting judgement and a clear approach to risk selection. The ability to think beyond historical performance and assess future exposures. Strong communication and broker relationship skills. A proactive, market-facing approach to new-business development. Commercial awareness and a consistent focus on profitable growth. Curiosity, ambition and an interest in developing broader underwriting authority.
Account Executive Commercial Insurance Location: Pencoed, Bridgend Salary: £26,000 per annum + Performance Bonus Hours: Full-Time Working Pattern: Hybrid working considered Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service click apply for full job details
Aug 15, 2026
Full time
Account Executive Commercial Insurance Location: Pencoed, Bridgend Salary: £26,000 per annum + Performance Bonus Hours: Full-Time Working Pattern: Hybrid working considered Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service click apply for full job details
Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at
Aug 15, 2026
Full time
Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at
Are you a Property & Casualty Underwriter looking for something beyond the standard mid-market proposition? This is an opportunity to join a highly respected Insurer where you'll have the freedom to trade, make decisions, and underwrite a diverse portfolio of new business risks that are far from "vanilla". Working closely with an established broker network, you'll assess and negotiate complex Pro click apply for full job details
Aug 15, 2026
Full time
Are you a Property & Casualty Underwriter looking for something beyond the standard mid-market proposition? This is an opportunity to join a highly respected Insurer where you'll have the freedom to trade, make decisions, and underwrite a diverse portfolio of new business risks that are far from "vanilla". Working closely with an established broker network, you'll assess and negotiate complex Pro click apply for full job details
Head of Claims Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Original British Motorcycling Company. At Triumph Motorcycles, we are driven to make the best motorcycles in the world click apply for full job details
Aug 15, 2026
Full time
Head of Claims Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Original British Motorcycling Company. At Triumph Motorcycles, we are driven to make the best motorcycles in the world click apply for full job details
Location - Maidstone/ Colchester or Manchester Salary - Circa £40,000 Hybrid - 3 days in the office PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Senior Underwriter to join their NUH team. This is a fantastic opportunity for a technically strong and commercially minded underwriter to achieve income and profit objectives through the delivery of an efficient case underwriting service to brokers. An essential part of the role is acting as a key referral point for less experienced underwriters, assisting with the training and development of the wider team. RESPONSIBILITIES Work with members of the management team to ensure cases are managed effectively and that resource is sufficient. Maintain good oversight of product retention, rate and underwriting strategies, reporting on key areas when required. Manage own cases (renewal and new business), writing within risk selection, appetite, and underwriting authority. Undertake referral cases above the authority levels of Underwriters, Trainee Underwriters and Apprentices, whilst adhering to individual authority level. Adopt and adhere to company and NUH-prescribed processes, best practice and standard work. Support the personal development of underwriting staff by delivering training and technical guidance. Enhance the company's national standing and presence by establishing and maintaining strong personal relationships with key directors and staff at the most important brokers. Contribute to the technical knowledge of the business by feeding back technical and commercial market intelligence to the NUH Underwriting Manager and wider team. Maintain and enhance personal knowledge of relevant technical issues. Work collaboratively with other parts of the organisation, including regional offices, claims and survey teams. Conduct regular case reviews to ensure technical procedures and standards are always followed. EXPERIENCE Minimum of 5 years' experience in underwriting. Proven broker account development and management experience. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum Cert CII required. Dip CII, or active progress towards, is preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Aug 15, 2026
Full time
Location - Maidstone/ Colchester or Manchester Salary - Circa £40,000 Hybrid - 3 days in the office PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Senior Underwriter to join their NUH team. This is a fantastic opportunity for a technically strong and commercially minded underwriter to achieve income and profit objectives through the delivery of an efficient case underwriting service to brokers. An essential part of the role is acting as a key referral point for less experienced underwriters, assisting with the training and development of the wider team. RESPONSIBILITIES Work with members of the management team to ensure cases are managed effectively and that resource is sufficient. Maintain good oversight of product retention, rate and underwriting strategies, reporting on key areas when required. Manage own cases (renewal and new business), writing within risk selection, appetite, and underwriting authority. Undertake referral cases above the authority levels of Underwriters, Trainee Underwriters and Apprentices, whilst adhering to individual authority level. Adopt and adhere to company and NUH-prescribed processes, best practice and standard work. Support the personal development of underwriting staff by delivering training and technical guidance. Enhance the company's national standing and presence by establishing and maintaining strong personal relationships with key directors and staff at the most important brokers. Contribute to the technical knowledge of the business by feeding back technical and commercial market intelligence to the NUH Underwriting Manager and wider team. Maintain and enhance personal knowledge of relevant technical issues. Work collaboratively with other parts of the organisation, including regional offices, claims and survey teams. Conduct regular case reviews to ensure technical procedures and standards are always followed. EXPERIENCE Minimum of 5 years' experience in underwriting. Proven broker account development and management experience. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum Cert CII required. Dip CII, or active progress towards, is preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.
Aug 15, 2026
Full time
Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the worlds largest organisations click apply for full job details
Aug 15, 2026
Full time
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the worlds largest organisations click apply for full job details
Motor Claims Team Leader 12 Month Fixed-Term Contract Location: Longbenton Salary: £33,040 - £41,300 DOE + BenefitsH ours: Monday to Friday, 09:00 - 17:00 - 36 Hours Per Week - Hybrid after 6 month initial period (2 days in the office per week) Outsource UK are recruiting Outsource UK is recruiting on behalf of a leading insurance organisation for an experienced Claims Team Leader to join their Customer Settlement team on a 12-month fixed-term contract. The Role As Claims Team Leader, you will be responsible for leading and developing a team of Claims Handlers, ensuring claims are managed effectively, fairly, and in line with regulatory and business requirements. Key responsibilities include: Leading and managing a team to ensure claims are handled in line with policy cover, legal liability, regulatory requirements, and industry best practice. Driving team performance to achieve operational, financial, and customer service objectives. Coaching, mentoring, and developing team members through regular one-to-ones, performance reviews, and development plans. Managing recruitment, performance management, absence management, disciplinary, and grievance processes. Maintaining strong technical knowledge across the team to ensure fair and accurate claim settlements. Providing guidance and support to team members on technical claim queries and escalations. Conducting quality audits and providing constructive feedback to improve performance and customer outcomes. Managing escalated complaints and customer queries, identifying effective and fair resolutions. Producing accurate management information and performance reports. Identifying trends, risks, and opportunities for continuous improvement. Working collaboratively with a range of internal stakeholders including underwriting, fraud, intelligence, and product teams. Ensuring compliance with all relevant regulatory, governance, and data protection requirements. Essential Experience: Previous experience within the motor insurance claims sector. Strong understanding of insurance principles, including indemnity and subrogation. Sound knowledge of vehicle damage claims, liability, relevant case law, industry protocols, and the Road Traffic Act. Proven experience leading, motivating, and developing teams within a claims environment. Experience managing employee performance, recruitment, talent development, absence, disciplinary, and grievance matters. Ability to balance customer outcomes, commercial considerations, and regulatory requirements. Excellent communication, coaching, influencing, and negotiation skills. Strong decision-making abilities and sound judgement. A results-driven approach with the resilience to perform in a fast-paced environment. Proficiency in Microsoft Excel, PowerPoint, and Word, with the ability to work across multiple systems simultaneously. Apply Now If you're an experienced Claims Team Leader with a strong motor insurance background and a passion for developing people while delivering outstanding customer outcomes, we'd love to hear from you. Apply today through Outsource UK.
Aug 15, 2026
Seasonal
Motor Claims Team Leader 12 Month Fixed-Term Contract Location: Longbenton Salary: £33,040 - £41,300 DOE + BenefitsH ours: Monday to Friday, 09:00 - 17:00 - 36 Hours Per Week - Hybrid after 6 month initial period (2 days in the office per week) Outsource UK are recruiting Outsource UK is recruiting on behalf of a leading insurance organisation for an experienced Claims Team Leader to join their Customer Settlement team on a 12-month fixed-term contract. The Role As Claims Team Leader, you will be responsible for leading and developing a team of Claims Handlers, ensuring claims are managed effectively, fairly, and in line with regulatory and business requirements. Key responsibilities include: Leading and managing a team to ensure claims are handled in line with policy cover, legal liability, regulatory requirements, and industry best practice. Driving team performance to achieve operational, financial, and customer service objectives. Coaching, mentoring, and developing team members through regular one-to-ones, performance reviews, and development plans. Managing recruitment, performance management, absence management, disciplinary, and grievance processes. Maintaining strong technical knowledge across the team to ensure fair and accurate claim settlements. Providing guidance and support to team members on technical claim queries and escalations. Conducting quality audits and providing constructive feedback to improve performance and customer outcomes. Managing escalated complaints and customer queries, identifying effective and fair resolutions. Producing accurate management information and performance reports. Identifying trends, risks, and opportunities for continuous improvement. Working collaboratively with a range of internal stakeholders including underwriting, fraud, intelligence, and product teams. Ensuring compliance with all relevant regulatory, governance, and data protection requirements. Essential Experience: Previous experience within the motor insurance claims sector. Strong understanding of insurance principles, including indemnity and subrogation. Sound knowledge of vehicle damage claims, liability, relevant case law, industry protocols, and the Road Traffic Act. Proven experience leading, motivating, and developing teams within a claims environment. Experience managing employee performance, recruitment, talent development, absence, disciplinary, and grievance matters. Ability to balance customer outcomes, commercial considerations, and regulatory requirements. Excellent communication, coaching, influencing, and negotiation skills. Strong decision-making abilities and sound judgement. A results-driven approach with the resilience to perform in a fast-paced environment. Proficiency in Microsoft Excel, PowerPoint, and Word, with the ability to work across multiple systems simultaneously. Apply Now If you're an experienced Claims Team Leader with a strong motor insurance background and a passion for developing people while delivering outstanding customer outcomes, we'd love to hear from you. Apply today through Outsource UK.
Job Title: Underwriter Salary: £30,000 - £35,000 Location: Colchester Maidstone Manchester PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Underwriter to join their team in Colchester. This is a great opportunity for a commercially minded underwriter to achieve income and profit objectives through the delivery of efficient case underwriting, working closely with brokers and internal stakeholders to support divisional strategy and financial plan objectives. RESPONSIBILITIES Manage own cases (renewal and/or new business), writing within appetite and underwriting authority. Handle referral cases for Underwriters and Apprentices with less experience, adhering to individual authority level. Maintain accurate records and documentation of all underwriting decisions. Adopt and adhere to company-prescribed processes, best practice and standard work. Support QA procedures by conducting case reviews when required, ensuring technical procedures and standards are followed. Work towards divisional retention, conversion, rate and loss ratio targets. Establish and maintain strong personal relationships with broking partners to enhance the company's standing and presence nationally. Display strong negotiation skills to aid conversion and relationships with all key brokers. Maintain and enhance personal knowledge of relevant technical topics. Work collaboratively with other parts of the organisation, including regional offices. EXPERIENCE Minimum of 2 years' experience in underwriting. Experience working in the Commercial Insurance industry. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum A Level standard preferred. Progress towards Cert CII preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Aug 15, 2026
Full time
Job Title: Underwriter Salary: £30,000 - £35,000 Location: Colchester Maidstone Manchester PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Underwriter to join their team in Colchester. This is a great opportunity for a commercially minded underwriter to achieve income and profit objectives through the delivery of efficient case underwriting, working closely with brokers and internal stakeholders to support divisional strategy and financial plan objectives. RESPONSIBILITIES Manage own cases (renewal and/or new business), writing within appetite and underwriting authority. Handle referral cases for Underwriters and Apprentices with less experience, adhering to individual authority level. Maintain accurate records and documentation of all underwriting decisions. Adopt and adhere to company-prescribed processes, best practice and standard work. Support QA procedures by conducting case reviews when required, ensuring technical procedures and standards are followed. Work towards divisional retention, conversion, rate and loss ratio targets. Establish and maintain strong personal relationships with broking partners to enhance the company's standing and presence nationally. Display strong negotiation skills to aid conversion and relationships with all key brokers. Maintain and enhance personal knowledge of relevant technical topics. Work collaboratively with other parts of the organisation, including regional offices. EXPERIENCE Minimum of 2 years' experience in underwriting. Experience working in the Commercial Insurance industry. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum A Level standard preferred. Progress towards Cert CII preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Are you seeking the opportunity to further your career within Motor Claims? If so, due to a sustained period of growth, a Fleet insurance business is currently recruiting an additional Claims Handler to join its expanding team based in Manchester City Centre. This is a great opportunity for a Credit Hire Claims Handler to work as part of this growing business, where you will be responsible for dealing with all aspects of motor claims from cradle to grave including the investigation, negotiation and settlement of claims. With growth comes good opportunities for future progression and development so if you are looking for that next step in your Motor Claims career, please apply with your CV today! Key Responsibilities: - Dealing with motor claim cases in a proactive manner. - Ensuring a first in class service is delivered at all times. - Developing and maintaining excellent working relationships with clients and colleagues. - Ensuring reserves are amended appropriately and inactive cases are regularly reviewed. Requirements: - Prior Claims Handler experience is essential, with a good understanding of the Motor process. - Experience in looking at indemnity, third party capture or intervention is a bonus. - Excellent communication skills are vital, with a highly professional telephone manner. - Good time management skills and being extremely well organised. - Being adaptable and a strong team player. Apply: If you are interested in the Claims Handler opportunity, please apply with your CV today For further information please contact one of our specialist consultants and quote job reference NJR16867
Aug 15, 2026
Full time
Are you seeking the opportunity to further your career within Motor Claims? If so, due to a sustained period of growth, a Fleet insurance business is currently recruiting an additional Claims Handler to join its expanding team based in Manchester City Centre. This is a great opportunity for a Credit Hire Claims Handler to work as part of this growing business, where you will be responsible for dealing with all aspects of motor claims from cradle to grave including the investigation, negotiation and settlement of claims. With growth comes good opportunities for future progression and development so if you are looking for that next step in your Motor Claims career, please apply with your CV today! Key Responsibilities: - Dealing with motor claim cases in a proactive manner. - Ensuring a first in class service is delivered at all times. - Developing and maintaining excellent working relationships with clients and colleagues. - Ensuring reserves are amended appropriately and inactive cases are regularly reviewed. Requirements: - Prior Claims Handler experience is essential, with a good understanding of the Motor process. - Experience in looking at indemnity, third party capture or intervention is a bonus. - Excellent communication skills are vital, with a highly professional telephone manner. - Good time management skills and being extremely well organised. - Being adaptable and a strong team player. Apply: If you are interested in the Claims Handler opportunity, please apply with your CV today For further information please contact one of our specialist consultants and quote job reference NJR16867
Account Executive - Trade Credit Insurance Home-Based Highly Competitive Salary + Bonus + Benefits Are you an experienced Trade Credit Insurance professional looking for more autonomy, stronger earning potential, and the opportunity to join one of the North West's fastest growing independent Insurance Brokerages? Due to continued growth, a highly respected independent brokerage is looking to appoin click apply for full job details
Aug 15, 2026
Full time
Account Executive - Trade Credit Insurance Home-Based Highly Competitive Salary + Bonus + Benefits Are you an experienced Trade Credit Insurance professional looking for more autonomy, stronger earning potential, and the opportunity to join one of the North West's fastest growing independent Insurance Brokerages? Due to continued growth, a highly respected independent brokerage is looking to appoin click apply for full job details
Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Aug 15, 2026
Full time
Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Senior DB Pensions Consultant - London Senior DB Pensions Consultant with excellent experience around Defined Benefit (DB), trustees, and governance is required by a leading Civil Engineering company based in London Join a global organisation and take ownership of key Defined Benefit (DB) pension activities across the UK & Europe click apply for full job details
Aug 15, 2026
Full time
Senior DB Pensions Consultant - London Senior DB Pensions Consultant with excellent experience around Defined Benefit (DB), trustees, and governance is required by a leading Civil Engineering company based in London Join a global organisation and take ownership of key Defined Benefit (DB) pension activities across the UK & Europe click apply for full job details
Commercial Account Executive - North Wales - to c£45K (flex) We are looking for an experienced Commercial Account Exec to join an established Insurance team in Northern Wales. The successful candidate will be driving new business, visiting and advising clients and managing a set of key accounts to foster growth. Our client offers excellent future career potential opportunities and a good range of employee benefits. Responsibilities: Building and maintaining strong relationships with B2B mid-market clients Researching and planning market growth strategy Securing new business for the Commercial Lines team Using strong market knowledge to advise clients on commercial products and services Liaising both face to face with clients and over the phone Be able to spot sales opportunities and move them through to conclusion Requirements: A successful track record in Commercial Insurance sales Happy to work with a collaborative team with regular client visits A strong network of client contacts Proven success with meeting/exceeding sales KPIS Full UK drivers' licence Benefits : Full training and sponsorship through professional exams Holiday increases with length of service to 27 days Excellent future career prospects Access to high street retailer discounts Employee Assistance Programme If you think you're suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Aug 15, 2026
Full time
Commercial Account Executive - North Wales - to c£45K (flex) We are looking for an experienced Commercial Account Exec to join an established Insurance team in Northern Wales. The successful candidate will be driving new business, visiting and advising clients and managing a set of key accounts to foster growth. Our client offers excellent future career potential opportunities and a good range of employee benefits. Responsibilities: Building and maintaining strong relationships with B2B mid-market clients Researching and planning market growth strategy Securing new business for the Commercial Lines team Using strong market knowledge to advise clients on commercial products and services Liaising both face to face with clients and over the phone Be able to spot sales opportunities and move them through to conclusion Requirements: A successful track record in Commercial Insurance sales Happy to work with a collaborative team with regular client visits A strong network of client contacts Proven success with meeting/exceeding sales KPIS Full UK drivers' licence Benefits : Full training and sponsorship through professional exams Holiday increases with length of service to 27 days Excellent future career prospects Access to high street retailer discounts Employee Assistance Programme If you think you're suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Aug 15, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Complaints Officer Manchester, Greater Manchester £31,310.03 per annum Permanent, Full Time - 35 hours per week (agile working arrangements in place) Closing date: 16th August 2026 Interview date: 20th August 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing complaints through to resolution, ensuring Irwell Valley Homes complies with the Housing Ombudsman Complaint Handling Code, regulatory standards, internal policies and compensation procedures. You'll provide clear, fair, and empathetic support to customers, keeping them informed throughout the complaints process and ensuring each case is investigated impartially and resolved appropriately. Working collaboratively with managers and teams, you'll identify service failures, agree actions to put things right and support learning and improvement from complaints. In this role, you will be responsible for Managing Stage 1 complaints through to resolution within required timescales. Work with managers on complex cases, challenge decisions where appropriate and agree sustainable resolutions. Produce clear, concise and well-reasoned complaint responses, referencing policy, law and good practice where relevant. Engage with customers who remain dissatisfied after Stage 1 and seek to resolve concerns where possible. Escalate complaints to Stage 2 where required, allocating cases to Heads of Service or senior managers. Record learning from complaints in the HIVE and support managers to implement service improvements. We need people who are Knowledge of complaint handling, the Housing Ombudsman Complaint Handling Code, housing regulation and compensation procedures. Experience of complaint handling, investigations and managing cases through to resolution. Strong written and verbal communication skills, with the ability to produce clear, empathetic and professional responses. Ability to manage a varied caseload, meet deadlines, maintain accurate records and provide a clear audit trail. Resilience, empathy and confidence in managing challenging conversations fairly and professionally. IT literate, including Microsoft Office 365 and housing/customer management systems Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Aug 15, 2026
Full time
Complaints Officer Manchester, Greater Manchester £31,310.03 per annum Permanent, Full Time - 35 hours per week (agile working arrangements in place) Closing date: 16th August 2026 Interview date: 20th August 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing complaints through to resolution, ensuring Irwell Valley Homes complies with the Housing Ombudsman Complaint Handling Code, regulatory standards, internal policies and compensation procedures. You'll provide clear, fair, and empathetic support to customers, keeping them informed throughout the complaints process and ensuring each case is investigated impartially and resolved appropriately. Working collaboratively with managers and teams, you'll identify service failures, agree actions to put things right and support learning and improvement from complaints. In this role, you will be responsible for Managing Stage 1 complaints through to resolution within required timescales. Work with managers on complex cases, challenge decisions where appropriate and agree sustainable resolutions. Produce clear, concise and well-reasoned complaint responses, referencing policy, law and good practice where relevant. Engage with customers who remain dissatisfied after Stage 1 and seek to resolve concerns where possible. Escalate complaints to Stage 2 where required, allocating cases to Heads of Service or senior managers. Record learning from complaints in the HIVE and support managers to implement service improvements. We need people who are Knowledge of complaint handling, the Housing Ombudsman Complaint Handling Code, housing regulation and compensation procedures. Experience of complaint handling, investigations and managing cases through to resolution. Strong written and verbal communication skills, with the ability to produce clear, empathetic and professional responses. Ability to manage a varied caseload, meet deadlines, maintain accurate records and provide a clear audit trail. Resilience, empathy and confidence in managing challenging conversations fairly and professionally. IT literate, including Microsoft Office 365 and housing/customer management systems Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Our client is seeking a Major Loss Adjuster to handle a portfolio of domestic / HNW and commercial (material damage and business interruption) claims without financial restriction, operating throughout the West Midlands regions, acting for key clients. You will act as a nominated Major Loss Adjuster for key accounts. Ideally, you will be ACILA or FCILA qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3194. For all other vacancies, take a look at our website - exchange-street.co.uk
Aug 14, 2026
Full time
Our client is seeking a Major Loss Adjuster to handle a portfolio of domestic / HNW and commercial (material damage and business interruption) claims without financial restriction, operating throughout the West Midlands regions, acting for key clients. You will act as a nominated Major Loss Adjuster for key accounts. Ideally, you will be ACILA or FCILA qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3194. For all other vacancies, take a look at our website - exchange-street.co.uk
Kingscroft Professional Resources
Cannock, Staffordshire
Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approachKingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims.As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.Your duties will involve: Working in a sector specialist call handling team dealing with insurance claims Receiving incoming calls and recording all the relevant information on the insurance claim Managing multiple claims at different stages of completion Exploring the scope of the claim fully with the policy holder Completing all administration and follow up actions to close outstanding claims Developing your knowledge in a specialist sector up to being able to fully validate claims This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K - 26K with an OTE of 26-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.Please apply today for a confidential conversation about the role and opportunity.By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.
Aug 14, 2026
Full time
Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approachKingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims.As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.Your duties will involve: Working in a sector specialist call handling team dealing with insurance claims Receiving incoming calls and recording all the relevant information on the insurance claim Managing multiple claims at different stages of completion Exploring the scope of the claim fully with the policy holder Completing all administration and follow up actions to close outstanding claims Developing your knowledge in a specialist sector up to being able to fully validate claims This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K - 26K with an OTE of 26-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.Please apply today for a confidential conversation about the role and opportunity.By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.
Red Robin Resources Ltd
Peterborough, Cambridgeshire
An exciting opportunity to work for a very well known Insurance Company dealing in Health, Medical and Pet Insurance. If you are looking for your next move and to join a Company that truly cares about their staff, then please call now. Normal working hours, Monday to Friday, no weekends or late night shifts !
Aug 14, 2026
Full time
An exciting opportunity to work for a very well known Insurance Company dealing in Health, Medical and Pet Insurance. If you are looking for your next move and to join a Company that truly cares about their staff, then please call now. Normal working hours, Monday to Friday, no weekends or late night shifts !
Red Robin Resources Ltd
Peterborough, Cambridgeshire
My prestigious client is looking for an experienced Life Insurance Consultant. Due to the expansion of their business you will help clients select financial protection policies, such as term, whole life , or critical illness cover to secure their financial future. This is an exciting opportunity to join a fabulous Business. Contact now for further information
Aug 14, 2026
Full time
My prestigious client is looking for an experienced Life Insurance Consultant. Due to the expansion of their business you will help clients select financial protection policies, such as term, whole life , or critical illness cover to secure their financial future. This is an exciting opportunity to join a fabulous Business. Contact now for further information
Motor trade insurance exposure Commercial broking environment Road risk specialist focus Clear progression within insurance If you're already working in insurance and want to build specialist expertise, this Motor Trade Insurance Advisor role offers the opportunity to develop within a high-demand area of commercial insurance. You'll manage road risk cases from enquiry through to placement, supporting motor trade and commercial clients with tailored insurance solutions.You'll gain valuable exposure to technical broking, complex risks and insurer relationships within a supportive environment. This role offers the chance to strengthen your commercial insurance knowledge while progressing within a specialist market. Package & Benefits • Salary £32,000-£37,000 per annum, depending on experience.• Lucrative performance-related bonus linked to individual and team contribution.• Ongoing development within commercial insurance and motor trade insurance specialisms. About the Company You will be joining an established insurance broker operating within specialist motor trade, road risk and commercial insurance markets. The business provides a collaborative environment focused on client service, technical expertise and supporting professional development. Key Responsibilities • Manage motor trade and road risk insurance cases from initial enquiry through to placement.• Assess client requirements, complete detailed fact finds and support accurate risk presentation.• Negotiate terms with insurers and help deliver appropriate commercial insurance solutions.• Support the retention and growth of a specialist insurance portfolio. About You • Previous experience within an insurance, broking or underwriting environment.• Understanding of insurance principles, policy wording and placement processes.• Experience within motor trade or commercial insurance is highly advantageous.If you're looking to develop your career within a specialist insurance market, we'd welcome the opportunity to speak with you. Contact Fintelligent for more information or a confidential discussion.AW_FIN
Aug 14, 2026
Full time
Motor trade insurance exposure Commercial broking environment Road risk specialist focus Clear progression within insurance If you're already working in insurance and want to build specialist expertise, this Motor Trade Insurance Advisor role offers the opportunity to develop within a high-demand area of commercial insurance. You'll manage road risk cases from enquiry through to placement, supporting motor trade and commercial clients with tailored insurance solutions.You'll gain valuable exposure to technical broking, complex risks and insurer relationships within a supportive environment. This role offers the chance to strengthen your commercial insurance knowledge while progressing within a specialist market. Package & Benefits • Salary £32,000-£37,000 per annum, depending on experience.• Lucrative performance-related bonus linked to individual and team contribution.• Ongoing development within commercial insurance and motor trade insurance specialisms. About the Company You will be joining an established insurance broker operating within specialist motor trade, road risk and commercial insurance markets. The business provides a collaborative environment focused on client service, technical expertise and supporting professional development. Key Responsibilities • Manage motor trade and road risk insurance cases from initial enquiry through to placement.• Assess client requirements, complete detailed fact finds and support accurate risk presentation.• Negotiate terms with insurers and help deliver appropriate commercial insurance solutions.• Support the retention and growth of a specialist insurance portfolio. About You • Previous experience within an insurance, broking or underwriting environment.• Understanding of insurance principles, policy wording and placement processes.• Experience within motor trade or commercial insurance is highly advantageous.If you're looking to develop your career within a specialist insurance market, we'd welcome the opportunity to speak with you. Contact Fintelligent for more information or a confidential discussion.AW_FIN
Our client is seeking a Commercial Adjuster to handle a portfolio of commercial / property owners' claims up to £100,000 in value, operating throughout London and acting for key clients. You will act as a nominated Adjuster for key accounts. Ideally, you will be Cert CII and/or Cert CILA qualified, although this isn't necessarily essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3199. For all other vacancies, take a look at our website - exchange-street.co.uk
Aug 14, 2026
Full time
Our client is seeking a Commercial Adjuster to handle a portfolio of commercial / property owners' claims up to £100,000 in value, operating throughout London and acting for key clients. You will act as a nominated Adjuster for key accounts. Ideally, you will be Cert CII and/or Cert CILA qualified, although this isn't necessarily essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3199. For all other vacancies, take a look at our website - exchange-street.co.uk
Exchange Street Claims & Financial Services
Nottingham, Nottinghamshire
Our client is seeking a Major Loss Adjuster to handle a portfolio of domestic / HNW and commercial (material damage and business interruption) claims without financial restriction, operating throughout the East Midlands regions, acting for key clients. You will act as a nominated Major Loss Adjuster for key accounts. Ideally, you will be ACILA or FCILA qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3195. For all other vacancies, take a look at our website - exchange-street.co.uk
Aug 14, 2026
Full time
Our client is seeking a Major Loss Adjuster to handle a portfolio of domestic / HNW and commercial (material damage and business interruption) claims without financial restriction, operating throughout the East Midlands regions, acting for key clients. You will act as a nominated Major Loss Adjuster for key accounts. Ideally, you will be ACILA or FCILA qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3195. For all other vacancies, take a look at our website - exchange-street.co.uk
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details
Aug 14, 2026
Full time
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details
Group Insurance & Claims ManagerLocation: Birmingham / HybridSalary: Competitive DOEWe are seeking an experienced Group Insurance & Claims Manager to take ownership of the insurance programme and claims function for a major UK rail freight and logistics business, with responsibility across the UK and elements of the wider European operation.This is a broad and highly visible role, working closely with senior management, Finance, Legal, Commercial, HSSE, insurers, brokers, loss adjusters and solicitors.You will play a key role in developing insurance strategy, managing the annual renewal programme, overseeing claims across multiple classes of business and helping to reduce the organisation's total cost of risk through effective insurance, loss prevention, contractual risk transfer and claims management.The business supports customers across the construction, aggregates, cement, steel, timber, waste, energy and industrial sectors. Key Responsibilities Lead and manage the Group's annual insurance renewal programme. Manage the insurance claims function across both insured and uninsured claims. Work closely with brokers, insurers, loss adjusters, solicitors, claimants and their representatives. Support insurers with the investigation and management of claims across multiple lines of insurance. Manage the defence, negotiation and settlement of sub-deductible and uninsured claims. Manage and maintain accurate claims and loss reporting information for financial and management purposes. Provide senior management with professional advice on insurance, claims and risk matters. Analyse claims trends and loss data to identify opportunities for loss prevention and risk reduction. Develop and implement insurance strategies for new business activities and future opportunities. Work alongside Legal and Commercial teams to review contracts and provide strategic insurance guidance. Support the business with contractual risk transfer and insurance requirements associated with new opportunities. Work closely with HSSE and senior management on existing and emerging claims and wider risk management. Manage insurance information relating to static property, rolling stock, insured values and stabling locations. Support the development of enterprise risk management and business continuity initiatives. Monitor insurer claims-handling performance and participate in relevant audits. Produce monthly and quarterly reports in line with internal audit requirements. Liaise with internal and external auditors. Deliver insurance and claims training or briefing sessions where required. Experience Required We are looking for an experienced insurance and claims professional with a strong understanding of commercial insurance and the ability to operate confidently with senior stakeholders.Experience across a range of the following areas would be highly beneficial: Freight Liability Public Liability Motor Employers' Liability Property Rolling Stock Static Property Claims recovery Complex or significant loss management You will ideally have experience managing relationships with brokers, insurers, loss adjusters, solicitors and other external stakeholders, together with a strong understanding of insurance regulations, legal principles and statutory duties.Experience within rail, transport, logistics, engineering, infrastructure or another complex operational environment would be advantageous. What We're Looking For Strong communication skills with the ability to engage effectively with senior management and external insurance partners. Excellent negotiation and influencing skills. Strong technical knowledge of commercial insurance and claims. Good understanding of insurance legislation, regulations and statutory requirements. Strong analytical and reporting capability. Commercially minded, with an understanding of the financial impact of risk and claims. Proficient in Microsoft Office. A proactive approach with the ability to identify and implement improvements. Comfortable working independently and taking ownership of complex matters. Willingness to travel nationally and undertake occasional overnight stays. A full clean driving licence. This role requires someone who can combine technical insurance expertise with strong commercial judgement.You will be proactive, hands-on and comfortable dealing with complex issues from initial investigation through to negotiation, settlement and recovery.You will be expected to challenge existing processes, identify opportunities to improve the management of risk and claims, and communicate clearly with stakeholders at all levels.The successful individual will demonstrate: Drive, energy and enthusiasm. A proactive and solutions-focused approach. Strong ownership and accountability. High standards of work and attention to detail. Excellent interpersonal and influencing skills. The ability to listen, challenge constructively and work collaboratively. A willingness to embrace new challenges and drive change. What You'll Get This is an excellent opportunity to join a growing and evolving organisation in a senior insurance position with genuine influence over the Group's insurance strategy, claims management and wider approach to risk.You will have significant exposure to senior stakeholders and the opportunity to make a tangible impact on the organisation's total cost of risk, claims performance and future growth.The organisation is committed to developing its people and providing opportunities for continued professional growth and progression.If you are an experienced Insurance & Claims professional looking for a role combining strategic responsibility, complex claims and commercial risk management, we'd be keen to hear from you.
Aug 14, 2026
Full time
Group Insurance & Claims ManagerLocation: Birmingham / HybridSalary: Competitive DOEWe are seeking an experienced Group Insurance & Claims Manager to take ownership of the insurance programme and claims function for a major UK rail freight and logistics business, with responsibility across the UK and elements of the wider European operation.This is a broad and highly visible role, working closely with senior management, Finance, Legal, Commercial, HSSE, insurers, brokers, loss adjusters and solicitors.You will play a key role in developing insurance strategy, managing the annual renewal programme, overseeing claims across multiple classes of business and helping to reduce the organisation's total cost of risk through effective insurance, loss prevention, contractual risk transfer and claims management.The business supports customers across the construction, aggregates, cement, steel, timber, waste, energy and industrial sectors. Key Responsibilities Lead and manage the Group's annual insurance renewal programme. Manage the insurance claims function across both insured and uninsured claims. Work closely with brokers, insurers, loss adjusters, solicitors, claimants and their representatives. Support insurers with the investigation and management of claims across multiple lines of insurance. Manage the defence, negotiation and settlement of sub-deductible and uninsured claims. Manage and maintain accurate claims and loss reporting information for financial and management purposes. Provide senior management with professional advice on insurance, claims and risk matters. Analyse claims trends and loss data to identify opportunities for loss prevention and risk reduction. Develop and implement insurance strategies for new business activities and future opportunities. Work alongside Legal and Commercial teams to review contracts and provide strategic insurance guidance. Support the business with contractual risk transfer and insurance requirements associated with new opportunities. Work closely with HSSE and senior management on existing and emerging claims and wider risk management. Manage insurance information relating to static property, rolling stock, insured values and stabling locations. Support the development of enterprise risk management and business continuity initiatives. Monitor insurer claims-handling performance and participate in relevant audits. Produce monthly and quarterly reports in line with internal audit requirements. Liaise with internal and external auditors. Deliver insurance and claims training or briefing sessions where required. Experience Required We are looking for an experienced insurance and claims professional with a strong understanding of commercial insurance and the ability to operate confidently with senior stakeholders.Experience across a range of the following areas would be highly beneficial: Freight Liability Public Liability Motor Employers' Liability Property Rolling Stock Static Property Claims recovery Complex or significant loss management You will ideally have experience managing relationships with brokers, insurers, loss adjusters, solicitors and other external stakeholders, together with a strong understanding of insurance regulations, legal principles and statutory duties.Experience within rail, transport, logistics, engineering, infrastructure or another complex operational environment would be advantageous. What We're Looking For Strong communication skills with the ability to engage effectively with senior management and external insurance partners. Excellent negotiation and influencing skills. Strong technical knowledge of commercial insurance and claims. Good understanding of insurance legislation, regulations and statutory requirements. Strong analytical and reporting capability. Commercially minded, with an understanding of the financial impact of risk and claims. Proficient in Microsoft Office. A proactive approach with the ability to identify and implement improvements. Comfortable working independently and taking ownership of complex matters. Willingness to travel nationally and undertake occasional overnight stays. A full clean driving licence. This role requires someone who can combine technical insurance expertise with strong commercial judgement.You will be proactive, hands-on and comfortable dealing with complex issues from initial investigation through to negotiation, settlement and recovery.You will be expected to challenge existing processes, identify opportunities to improve the management of risk and claims, and communicate clearly with stakeholders at all levels.The successful individual will demonstrate: Drive, energy and enthusiasm. A proactive and solutions-focused approach. Strong ownership and accountability. High standards of work and attention to detail. Excellent interpersonal and influencing skills. The ability to listen, challenge constructively and work collaboratively. A willingness to embrace new challenges and drive change. What You'll Get This is an excellent opportunity to join a growing and evolving organisation in a senior insurance position with genuine influence over the Group's insurance strategy, claims management and wider approach to risk.You will have significant exposure to senior stakeholders and the opportunity to make a tangible impact on the organisation's total cost of risk, claims performance and future growth.The organisation is committed to developing its people and providing opportunities for continued professional growth and progression.If you are an experienced Insurance & Claims professional looking for a role combining strategic responsibility, complex claims and commercial risk management, we'd be keen to hear from you.
New Vacancy - Claims Adjuster - Property Binders/D&FLloyd's SyndicateCity of London I am currently partnered with a leading Syndicate who are seeking a Claims Adjuster to join their team on a 12M FTC basis. You will be responsible for handling claims from cradle to grave, within Property Binders and D&F lines predominately on a global basis including the US. You will also be responsible for mentoring juniors within the team. The successful will have 3/4+ years experience in a Claims role within the Lloyd's Market, within Property lines. ECF experience is required for this position. Key Responsibilities Adjust claims within the agreed Claims Authority in accordance with the company's Claims Philosophy and Claims Protocols, as well as Lloyd's Claims Principles and sub-principles. Take responsibility for the handling of Property Binder claims and provide mentoring and support to junior Property Claims Underwriters where appropriate. Work closely with and support the Underwriting teams whose claims you handle, including providing regular updates and renewal information where required. Work closely with brokers and clients to resolve claims effectively and efficiently. Liaise with following and co-lead markets, including arranging and hosting market meetings where necessary and attending meetings as required. Take responsibility for instructing and managing lawyers and experts where appropriate to assist with coverage determination, quantum assessment and the resolution of disputes. Act as relationship manager and key claims contact for all Delegated Claims Administrators (DCAs) within the Property Binders portfolio, working closely with the Delegated Authority team and Underwriters. Oversee the outsourced review and processing of monthly financial bordereaux, including appropriate triage to Claims Managers and Claims Underwriters where agreed criteria are met. Ensure bordereaux remain up to date and escalate any issues to the Head of Claims Operations & Analytics, Claims Managers, Binder Authority Team and Underwriters. Ensure the internal CAT plan is implemented and adhered to where required. Review loss fund adequacy and support the Claims Operations function with the recovery of loss funds relating to prior years. Ensure the company's Reserving Philosophy is applied consistently and that all claims reserving is undertaken in a timely, accurate and consistent manner. Escalate large or complex claims through the Claims Department as required and complete Executive Claims Summaries where appropriate. Report appropriate claims to the Outwards Reinsurance Department on a timely basis and assist with reinsurer recoveries where necessary. Support the Claims Operations function with the company's delegation of claims authority to Coverholders and Delegated Claims Administrators (DCAs). This may include maintaining the control framework for delegated claims authority, agreeing and updating DCA Service Level Agreements, ensuring appropriate MI is submitted regularly, and ensuring work undertaken on the company's behalf is appropriately peer reviewed, audited and compliant with all applicable regulations. Undertake any other ad hoc duties or tasks as required by management.
Aug 14, 2026
Full time
New Vacancy - Claims Adjuster - Property Binders/D&FLloyd's SyndicateCity of London I am currently partnered with a leading Syndicate who are seeking a Claims Adjuster to join their team on a 12M FTC basis. You will be responsible for handling claims from cradle to grave, within Property Binders and D&F lines predominately on a global basis including the US. You will also be responsible for mentoring juniors within the team. The successful will have 3/4+ years experience in a Claims role within the Lloyd's Market, within Property lines. ECF experience is required for this position. Key Responsibilities Adjust claims within the agreed Claims Authority in accordance with the company's Claims Philosophy and Claims Protocols, as well as Lloyd's Claims Principles and sub-principles. Take responsibility for the handling of Property Binder claims and provide mentoring and support to junior Property Claims Underwriters where appropriate. Work closely with and support the Underwriting teams whose claims you handle, including providing regular updates and renewal information where required. Work closely with brokers and clients to resolve claims effectively and efficiently. Liaise with following and co-lead markets, including arranging and hosting market meetings where necessary and attending meetings as required. Take responsibility for instructing and managing lawyers and experts where appropriate to assist with coverage determination, quantum assessment and the resolution of disputes. Act as relationship manager and key claims contact for all Delegated Claims Administrators (DCAs) within the Property Binders portfolio, working closely with the Delegated Authority team and Underwriters. Oversee the outsourced review and processing of monthly financial bordereaux, including appropriate triage to Claims Managers and Claims Underwriters where agreed criteria are met. Ensure bordereaux remain up to date and escalate any issues to the Head of Claims Operations & Analytics, Claims Managers, Binder Authority Team and Underwriters. Ensure the internal CAT plan is implemented and adhered to where required. Review loss fund adequacy and support the Claims Operations function with the recovery of loss funds relating to prior years. Ensure the company's Reserving Philosophy is applied consistently and that all claims reserving is undertaken in a timely, accurate and consistent manner. Escalate large or complex claims through the Claims Department as required and complete Executive Claims Summaries where appropriate. Report appropriate claims to the Outwards Reinsurance Department on a timely basis and assist with reinsurer recoveries where necessary. Support the Claims Operations function with the company's delegation of claims authority to Coverholders and Delegated Claims Administrators (DCAs). This may include maintaining the control framework for delegated claims authority, agreeing and updating DCA Service Level Agreements, ensuring appropriate MI is submitted regularly, and ensuring work undertaken on the company's behalf is appropriately peer reviewed, audited and compliant with all applicable regulations. Undertake any other ad hoc duties or tasks as required by management.
Established specialist lender High levels of autonomy Career development If you're a Senior Underwriter with a background in bridging or specialist property finance, this is an opportunity to join a respected specialist lender where your lending decisions genuinely influence business growth. You'll manage cases from application through to completion within a collaborative, high-performing underwriting team. Working closely with brokers, intermediaries and internal stakeholders, you'll assess a broad range of specialist property lending cases while developing your expertise within an established and growing lending business. Package & Benefits • Salary £70,000 to £80,000 per annum. • Ongoing professional and product development. • Clear opportunities for career progression. • Join an established and growing specialist property lender. About the Company This specialist property finance lender has built a strong reputation for delivering tailored short-term lending solutions. The business combines commercial decision-making with a relationship-led approach, providing underwriters with genuine ownership of their cases. Key Responsibilities • Assess and underwrite bridging loan applications in line with lending policy and risk appetite. • Manage your own pipeline from application through to completion while maintaining excellent service levels. • Review valuations, credit reports, KYC and supporting documentation to make robust lending decisions. • Build strong relationships with brokers, intermediaries and internal stakeholders throughout the lending process. About You • At least five years' experience underwriting bridging finance or within the specialist property lending sector. • Experience assessing complex lending applications and making credit decisions within an agreed lending policy. • Strong understanding of bridging finance, property security and regulatory requirements, including AML and KYC processes. If you're considering your next move, we'd be pleased to have a confidential conversation, even if your CV isn't fully up to date. Contact Charlotte Walker at Fintelligent for more information or a confidential discussion.
Aug 14, 2026
Full time
Established specialist lender High levels of autonomy Career development If you're a Senior Underwriter with a background in bridging or specialist property finance, this is an opportunity to join a respected specialist lender where your lending decisions genuinely influence business growth. You'll manage cases from application through to completion within a collaborative, high-performing underwriting team. Working closely with brokers, intermediaries and internal stakeholders, you'll assess a broad range of specialist property lending cases while developing your expertise within an established and growing lending business. Package & Benefits • Salary £70,000 to £80,000 per annum. • Ongoing professional and product development. • Clear opportunities for career progression. • Join an established and growing specialist property lender. About the Company This specialist property finance lender has built a strong reputation for delivering tailored short-term lending solutions. The business combines commercial decision-making with a relationship-led approach, providing underwriters with genuine ownership of their cases. Key Responsibilities • Assess and underwrite bridging loan applications in line with lending policy and risk appetite. • Manage your own pipeline from application through to completion while maintaining excellent service levels. • Review valuations, credit reports, KYC and supporting documentation to make robust lending decisions. • Build strong relationships with brokers, intermediaries and internal stakeholders throughout the lending process. About You • At least five years' experience underwriting bridging finance or within the specialist property lending sector. • Experience assessing complex lending applications and making credit decisions within an agreed lending policy. • Strong understanding of bridging finance, property security and regulatory requirements, including AML and KYC processes. If you're considering your next move, we'd be pleased to have a confidential conversation, even if your CV isn't fully up to date. Contact Charlotte Walker at Fintelligent for more information or a confidential discussion.
An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package
Aug 14, 2026
Full time
An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package
An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package
Aug 14, 2026
Full time
An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package
An excellent role has arisen for a Technical Claims Manager to join a growing legal services business in West Yorkshire. This senior technical leadership role focused on setting legal standards, governance and litigation frameworks for a portal claims team. The role will suit a solicitor with strong OIC and MOJ portal experience, who can bring technical credibility, sound judgement and the confidence to support a sizeable claims operation. Client Details The client is a leading legal services business with one of the largest legal teams in the UK, supporting customers through complex claims journeys and investing heavily in its people, systems and legal capability. This is a forward thinking employer with a strong focus on flexibility, wellbeing, inclusion and career development. The business has been recognised for its work around diversity and inclusion, and offers the opportunity to play a visible role in a growing legal claims function. Description The Technical Claims Manager will be: Owning the legal and technical strategy for OIC and MOJ portal claims, setting clear case handling standards and decision frameworks Acting as the senior solicitor responsible for litigation oversight, ensuring matters are handled in line with CPR, SRA requirements and professional duties Building and supporting a new portal claims team as part of a smaller operations leadership group responsible for around 80 people Leading technical assurance, audit and governance across portal and non portal claims, identifying risk, quality issues and improvement opportunities Setting the criteria for case movement, including when matters should exit the portal, change track or be escalated for specialist handling Profile The Technical Claims Manager should be: A solicitor with strong experience across OIC and MOJ portal claims Experienced in RTA, personal injury or motor claims work, from either a claimant or defendant background Confident supervising litigation and applying CPR, small claims and fast track procedures Able to influence at leadership level and provide clear technical direction to operational and legal teams Experienced in technical audit, quality assurance, case strategy, regulatory compliance or legal governance A strong coach who can build legal capability, support fee earners and help raise technical standards across a high volume claims environment Job Offer This is a standout opportunity to take on a senior technical role within a growing legal claims function, with the chance to shape a newly created portal claims team and have real influence over standards, risk and legal quality. The package includes a salary of £60,000 to £% bonus, 10% pension contribution, 25 days annual leave plus bank holidays, private medical cover and hybrid working. The business also offers condensed working weeks once a month, giving colleagues the opportunity to gain up to 12 additional days off each year. This is more than a technical claims role. It is a chance to step into a visible leadership position where your legal judgement will directly shape how claims are handled, supervised and improved. If you're an experienced Technical Claims Manager, apply now or contact Michael Bailey for more information.
Aug 13, 2026
Full time
An excellent role has arisen for a Technical Claims Manager to join a growing legal services business in West Yorkshire. This senior technical leadership role focused on setting legal standards, governance and litigation frameworks for a portal claims team. The role will suit a solicitor with strong OIC and MOJ portal experience, who can bring technical credibility, sound judgement and the confidence to support a sizeable claims operation. Client Details The client is a leading legal services business with one of the largest legal teams in the UK, supporting customers through complex claims journeys and investing heavily in its people, systems and legal capability. This is a forward thinking employer with a strong focus on flexibility, wellbeing, inclusion and career development. The business has been recognised for its work around diversity and inclusion, and offers the opportunity to play a visible role in a growing legal claims function. Description The Technical Claims Manager will be: Owning the legal and technical strategy for OIC and MOJ portal claims, setting clear case handling standards and decision frameworks Acting as the senior solicitor responsible for litigation oversight, ensuring matters are handled in line with CPR, SRA requirements and professional duties Building and supporting a new portal claims team as part of a smaller operations leadership group responsible for around 80 people Leading technical assurance, audit and governance across portal and non portal claims, identifying risk, quality issues and improvement opportunities Setting the criteria for case movement, including when matters should exit the portal, change track or be escalated for specialist handling Profile The Technical Claims Manager should be: A solicitor with strong experience across OIC and MOJ portal claims Experienced in RTA, personal injury or motor claims work, from either a claimant or defendant background Confident supervising litigation and applying CPR, small claims and fast track procedures Able to influence at leadership level and provide clear technical direction to operational and legal teams Experienced in technical audit, quality assurance, case strategy, regulatory compliance or legal governance A strong coach who can build legal capability, support fee earners and help raise technical standards across a high volume claims environment Job Offer This is a standout opportunity to take on a senior technical role within a growing legal claims function, with the chance to shape a newly created portal claims team and have real influence over standards, risk and legal quality. The package includes a salary of £60,000 to £% bonus, 10% pension contribution, 25 days annual leave plus bank holidays, private medical cover and hybrid working. The business also offers condensed working weeks once a month, giving colleagues the opportunity to gain up to 12 additional days off each year. This is more than a technical claims role. It is a chance to step into a visible leadership position where your legal judgement will directly shape how claims are handled, supervised and improved. If you're an experienced Technical Claims Manager, apply now or contact Michael Bailey for more information.
As a Pensions Manager - Remote/Hybrid in the public sector, you'll oversee the day-to-day management of pension schemes, ensuring they run efficiently and comply with regulations. Your work will play a key role in supporting the organisation's financial stability and long-term planning. Client Details This public sector organisation in the London area operates within the accounting and finance sphere, dedicated to serving its community. Description Manage the administration and governance of pension schemes, ensuring compliance with relevant regulations. Work closely with internal teams and external stakeholders to address pension-related queries and issues. Prepare and present reports on pension scheme performance and compliance. Ensure accurate record-keeping and data management for all pension-related activities. Support the development and implementation of pension policies and procedures. Oversee contributions, payments, and benefit calculations for scheme members. Monitor changes in pension legislation and ensure timely updates to processes. Provide guidance and training to staff on pension matters as needed. Profile A successful Pensions Manager - Remote/Hybrid should have: Knowledge of pension schemes and relevant legislation. Experience in managing pension administration and compliance. Strong analytical skills and attention to detail. Excellent communication and stakeholder management abilities. Proficiency in using relevant software for data management and reporting. A background in accounting and finance within the public sector is advantageous. Job Offer Salary ranging from £48,000 to £50,000, dependent on the level of experience. Fixed-term contract role offering stability and focus. Hybrid and remote options available for the London area. Opportunities to contribute to a vital public sector organisation. If you're interested in this role, apply now.
Aug 13, 2026
Contractor
As a Pensions Manager - Remote/Hybrid in the public sector, you'll oversee the day-to-day management of pension schemes, ensuring they run efficiently and comply with regulations. Your work will play a key role in supporting the organisation's financial stability and long-term planning. Client Details This public sector organisation in the London area operates within the accounting and finance sphere, dedicated to serving its community. Description Manage the administration and governance of pension schemes, ensuring compliance with relevant regulations. Work closely with internal teams and external stakeholders to address pension-related queries and issues. Prepare and present reports on pension scheme performance and compliance. Ensure accurate record-keeping and data management for all pension-related activities. Support the development and implementation of pension policies and procedures. Oversee contributions, payments, and benefit calculations for scheme members. Monitor changes in pension legislation and ensure timely updates to processes. Provide guidance and training to staff on pension matters as needed. Profile A successful Pensions Manager - Remote/Hybrid should have: Knowledge of pension schemes and relevant legislation. Experience in managing pension administration and compliance. Strong analytical skills and attention to detail. Excellent communication and stakeholder management abilities. Proficiency in using relevant software for data management and reporting. A background in accounting and finance within the public sector is advantageous. Job Offer Salary ranging from £48,000 to £50,000, dependent on the level of experience. Fixed-term contract role offering stability and focus. Hybrid and remote options available for the London area. Opportunities to contribute to a vital public sector organisation. If you're interested in this role, apply now.
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Aug 13, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Insurance Technician Lockton has a great opportunity for a Technician to join our ever-growing team in our vibrant Manchester Office. Who we are Lockton is a partnership and a family-owned, independent company with a caring and values driven culture. Our growth trajectory continues to attract the strongest talent in the industry, allowing our team to continue providing best in class service to our clients. The best and brightest are drawn to Lockton because they want to make a difference. Why Lockton? We pride ourselves in being perpetually private and a commitment to excellence, innovation and collaboration. Our unique entrepreneurial spirit is reflected in our empowered people being autonomous, being able to act quickly, learn fast and provide the right solutions for our clients. As an Associate joining Lockton, you will be exposed to a wealth of opportunities and experiences that will lay the foundation for a successful and fulfilling career. Our commitment to excellence, coupled with a supportive and inclusive work culture, ensures that you will thrive both personally and professionally. What your day to day will look like Insurance data entry role Arranging payments to London Market Insurers Creating invoices Full on the job training will be provided Who we are looking for We are open to all applicants, who are curious and eager to learn, regardless of your academic background. You are a strong communicator, have excellent numerical and analytical skills and enjoy building relationships and collaborating with others. Other attributes and skills we are looking for include: A desire to provide a best-in-class project delivery A positive, proactive, can-do attitude, even when under pressure Organised and proactive with the ability to plan own workload Quality-driven with great attention to detail Adaptability, as the insurance landscape is ever-evolving and a fast-paced environment Minimum requirements 3 A levels or equivalent in any subject A minimum of grade 4 / C GCSE (or equivalent) in English Language and Maths Your rewards and benefits at a glance Competitive salary Company contributed pension 24 days annual leave + additional day for your birthday Private medical insurance (including virtual GP appointments and annual health assessments) Cycle To Work Scheme Season Ticket Loan Discounted gym membership In return Lockton remain committed to recognising and sustainably rewarding Associates empowering you to put your clients and their business first. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset
Aug 13, 2026
Full time
Insurance Technician Lockton has a great opportunity for a Technician to join our ever-growing team in our vibrant Manchester Office. Who we are Lockton is a partnership and a family-owned, independent company with a caring and values driven culture. Our growth trajectory continues to attract the strongest talent in the industry, allowing our team to continue providing best in class service to our clients. The best and brightest are drawn to Lockton because they want to make a difference. Why Lockton? We pride ourselves in being perpetually private and a commitment to excellence, innovation and collaboration. Our unique entrepreneurial spirit is reflected in our empowered people being autonomous, being able to act quickly, learn fast and provide the right solutions for our clients. As an Associate joining Lockton, you will be exposed to a wealth of opportunities and experiences that will lay the foundation for a successful and fulfilling career. Our commitment to excellence, coupled with a supportive and inclusive work culture, ensures that you will thrive both personally and professionally. What your day to day will look like Insurance data entry role Arranging payments to London Market Insurers Creating invoices Full on the job training will be provided Who we are looking for We are open to all applicants, who are curious and eager to learn, regardless of your academic background. You are a strong communicator, have excellent numerical and analytical skills and enjoy building relationships and collaborating with others. Other attributes and skills we are looking for include: A desire to provide a best-in-class project delivery A positive, proactive, can-do attitude, even when under pressure Organised and proactive with the ability to plan own workload Quality-driven with great attention to detail Adaptability, as the insurance landscape is ever-evolving and a fast-paced environment Minimum requirements 3 A levels or equivalent in any subject A minimum of grade 4 / C GCSE (or equivalent) in English Language and Maths Your rewards and benefits at a glance Competitive salary Company contributed pension 24 days annual leave + additional day for your birthday Private medical insurance (including virtual GP appointments and annual health assessments) Cycle To Work Scheme Season Ticket Loan Discounted gym membership In return Lockton remain committed to recognising and sustainably rewarding Associates empowering you to put your clients and their business first. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset
Insure Recruitment is partnering with a leading commercial insurance underwriting business to appoint a Commercial Lines Product Manager. This is an excellent opportunity to take ownership of a growing portfolio of commercial products - including Contractors, Commercial Combined, Construction, Terrorism, and Life Sciences - which protect businesses against the financial risks to their property, people, legal liabilities, income, and operations. As Commercial Lines Product Manager, you will lead the development pipeline, driving continuous improvement and ensuring products are innovated in line with customer needs and business objectives. Partnering closely with teammates across the division, you will help turn strategic ideas into high-quality, desirable solutions. You will lead the annual review process for your products, ensuring they consistently deliver fair value and remain competitive in the market. Throughout the year, you will track and analyse performance, providing insight and regular updates to the business. KEY RESPONSIBILITIES • Ensure the propositions delivered are best in class for customers and user experience. • Support the product team to help set and deliver the business product strategy. • Identify opportunities by carrying out ongoing market and competitor research. • Undertake annual product reviews in line with group governance and regulatory guidelines to ensure products deliver fair value to customers. • Analyse and communicate the performance of all products allocated to you. • Support the business with product training and development. • Provide regular updates on your progress and the performance of your products. • Identify improvements in internal processes and work with teammates to assess and implement best practice - contributing to the success and continuous development of the team. • Perform other duties from time to time as determined by the board and senior management. WHAT YOU'LL BRING We'd love to hear from candidates who can demonstrate the following. • Experience in product management, underwriting, or a technical role within commercial lines insurance. • Sound knowledge of commercial products such as Contractors, Commercial Combined, Construction, Terrorism, or Life Sciences (or comparable classes). • A strong understanding of product governance, fair value assessments, and relevant regulatory requirements. • Analytical mindset with the ability to interpret product performance data and translate insight into action. • Excellent communication and stakeholder management skills, with the ability to collaborate across teams. • A proactive, customer-focused approach and a genuine drive for continuous improvement. PERSONAL DEVELOPMENT You'll be supported to build your own personal development plan, ensuring your knowledge and skills continually grow so you can maximise your potential. BENEFITS 25 days' annual leave. Private medical insurance after probation (senior roles only). Pension: 5% employer contribution, 3% employee contribution. Death in Service (DIS) x3 HOW TO APPLY If this sounds like your next move, click Apply now to submit your CV. A member of the Insure Recruitment team will be in touch with suitable candidates to discuss the role in more detail.
Aug 13, 2026
Full time
Insure Recruitment is partnering with a leading commercial insurance underwriting business to appoint a Commercial Lines Product Manager. This is an excellent opportunity to take ownership of a growing portfolio of commercial products - including Contractors, Commercial Combined, Construction, Terrorism, and Life Sciences - which protect businesses against the financial risks to their property, people, legal liabilities, income, and operations. As Commercial Lines Product Manager, you will lead the development pipeline, driving continuous improvement and ensuring products are innovated in line with customer needs and business objectives. Partnering closely with teammates across the division, you will help turn strategic ideas into high-quality, desirable solutions. You will lead the annual review process for your products, ensuring they consistently deliver fair value and remain competitive in the market. Throughout the year, you will track and analyse performance, providing insight and regular updates to the business. KEY RESPONSIBILITIES • Ensure the propositions delivered are best in class for customers and user experience. • Support the product team to help set and deliver the business product strategy. • Identify opportunities by carrying out ongoing market and competitor research. • Undertake annual product reviews in line with group governance and regulatory guidelines to ensure products deliver fair value to customers. • Analyse and communicate the performance of all products allocated to you. • Support the business with product training and development. • Provide regular updates on your progress and the performance of your products. • Identify improvements in internal processes and work with teammates to assess and implement best practice - contributing to the success and continuous development of the team. • Perform other duties from time to time as determined by the board and senior management. WHAT YOU'LL BRING We'd love to hear from candidates who can demonstrate the following. • Experience in product management, underwriting, or a technical role within commercial lines insurance. • Sound knowledge of commercial products such as Contractors, Commercial Combined, Construction, Terrorism, or Life Sciences (or comparable classes). • A strong understanding of product governance, fair value assessments, and relevant regulatory requirements. • Analytical mindset with the ability to interpret product performance data and translate insight into action. • Excellent communication and stakeholder management skills, with the ability to collaborate across teams. • A proactive, customer-focused approach and a genuine drive for continuous improvement. PERSONAL DEVELOPMENT You'll be supported to build your own personal development plan, ensuring your knowledge and skills continually grow so you can maximise your potential. BENEFITS 25 days' annual leave. Private medical insurance after probation (senior roles only). Pension: 5% employer contribution, 3% employee contribution. Death in Service (DIS) x3 HOW TO APPLY If this sounds like your next move, click Apply now to submit your CV. A member of the Insure Recruitment team will be in touch with suitable candidates to discuss the role in more detail.
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!
Aug 13, 2026
Full time
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!