Customer Service Advisor - Buxton We are working on behalf of our leading manufacturer client who specilaise within the construction materials industry who are looking to recruit an experienced Customer Service Advisor to join their busy and successful team based in Buxton. This is an excellent opportunity for a customer-focused individual with strong organisational skills to join a well-established business offering a varied and rewarding role within a supportive team environment. Responsibilities: As an Internal Sales Executive, you will play a key role in supporting customers and the external sales team, ensuring orders are processed efficiently and customers receive an exceptional level of service. Act as the first point of contact for customers regarding orders, deliveries and product enquiries. Process customer orders accurately and efficiently. Coordinate delivery schedules with hauliers to ensure products are delivered on time. Handle customer queries and resolve issues in a professional and timely manner. Respond promptly to telephone and email enquiries. Liaise with transport providers and internal departments to support effective delivery planning. Provide administrative support to the external sales team, including preparing quotations and assisting with tender submissions. Process customer returns and credits in line with company procedures. Maintain accurate customer records and update internal systems. The successful candidate will have: Previous experience in an Internal Sales, Sales Support or Customer Service position. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and customer-focused approach. Good administrative, numerical and problem-solving skills. High levels of accuracy and attention to detail. Good knowledge of Microsoft Office, particularly Excel. SAP experience would be advantageous but is not essential as training can be provided. The ability to work independently as well as part of a team. Desirable Experience Experience within the construction, building materials or concrete products sector. Knowledge of supplying National and Independent Builders' Merchants. If you're an organised, customer-focused professional looking to develop your career within a successful and growing business, we'd love to hear from you. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Jul 30, 2026
Full time
Customer Service Advisor - Buxton We are working on behalf of our leading manufacturer client who specilaise within the construction materials industry who are looking to recruit an experienced Customer Service Advisor to join their busy and successful team based in Buxton. This is an excellent opportunity for a customer-focused individual with strong organisational skills to join a well-established business offering a varied and rewarding role within a supportive team environment. Responsibilities: As an Internal Sales Executive, you will play a key role in supporting customers and the external sales team, ensuring orders are processed efficiently and customers receive an exceptional level of service. Act as the first point of contact for customers regarding orders, deliveries and product enquiries. Process customer orders accurately and efficiently. Coordinate delivery schedules with hauliers to ensure products are delivered on time. Handle customer queries and resolve issues in a professional and timely manner. Respond promptly to telephone and email enquiries. Liaise with transport providers and internal departments to support effective delivery planning. Provide administrative support to the external sales team, including preparing quotations and assisting with tender submissions. Process customer returns and credits in line with company procedures. Maintain accurate customer records and update internal systems. The successful candidate will have: Previous experience in an Internal Sales, Sales Support or Customer Service position. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and customer-focused approach. Good administrative, numerical and problem-solving skills. High levels of accuracy and attention to detail. Good knowledge of Microsoft Office, particularly Excel. SAP experience would be advantageous but is not essential as training can be provided. The ability to work independently as well as part of a team. Desirable Experience Experience within the construction, building materials or concrete products sector. Knowledge of supplying National and Independent Builders' Merchants. If you're an organised, customer-focused professional looking to develop your career within a successful and growing business, we'd love to hear from you. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Customer Service Advisor Looking for your next customer service opportunity? We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield. If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you. Responsibilities: Be the first point of contact for customers via phone and email, delivering a professional and friendly service. Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome. Manage engineers' diaries and installation schedules using an electronic booking system. Accurately update customer information and job details across scheduling and account management systems. Liaise with internal departments to ensure engineers have everything they need to complete installations successfully. Identify process improvements and help drive operational efficiency while maintaining excellent customer satisfaction. What we're looking for: Previous experience in a Customer Service or Call Centre environment. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to multitask. Experience using Zendesk, FSM, or similar CRM/scheduling systems is desirable but not essential. This is a Monday to Friday position working alternating shift patterns between 8:30am-5pm & 9am-5:30pm. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Jul 29, 2026
Full time
Customer Service Advisor Looking for your next customer service opportunity? We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield. If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you. Responsibilities: Be the first point of contact for customers via phone and email, delivering a professional and friendly service. Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome. Manage engineers' diaries and installation schedules using an electronic booking system. Accurately update customer information and job details across scheduling and account management systems. Liaise with internal departments to ensure engineers have everything they need to complete installations successfully. Identify process improvements and help drive operational efficiency while maintaining excellent customer satisfaction. What we're looking for: Previous experience in a Customer Service or Call Centre environment. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to multitask. Experience using Zendesk, FSM, or similar CRM/scheduling systems is desirable but not essential. This is a Monday to Friday position working alternating shift patterns between 8:30am-5pm & 9am-5:30pm. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Fire & Security Service Engineer - Field-based Swindon Salary: 35,000 - 45,000 + Overtime + Bonus + Company Vehicle + Excellent Benefits Are you an experienced Fire & Security Engineer looking to join a well-established business that genuinely values its engineers? We're recruiting on behalf of a leading organisation with an outstanding reputation for delivering high-quality fire and security solutions. This is an excellent opportunity to join a professional, supportive team where you'll work with premium systems, receive ongoing training, and benefit from genuine career progression. Responsibilites: Service and maintenance of fire alarm systems, intruder alarms, CCTV and access control systems. Fault finding and diagnosis across a variety of fire and security systems. Carrying out minor remedial works where required. Delivering excellent customer service on every site visit. Completing all relevant service documentation accurately. Requirements: Proven experience servicing and maintaining fire alarm systems (essential). Experience with intruder alarms, CCTV, access control and door entry systems. Strong fault-finding and diagnostic skills. Excellent customer service and communication skills. A full UK driving licence - Max 6 points What's on Offer Competitive salary of 35,000 - 45,000 depending on experience. Excellent overtime opportunities to increase your earnings. Annual bonus. Company vehicle. Pension scheme. Clear opportunities for career progression. Join a respected, growing business that invests in its people. If you're an experienced Fire & Security Engineer looking for your next challenge with a company that values quality, professionalism and employee development, we'd love to hear from you. To apply for this position, please call in to discuss further or send a CV for immediate consideration. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Manufacturing sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Jul 24, 2026
Full time
Fire & Security Service Engineer - Field-based Swindon Salary: 35,000 - 45,000 + Overtime + Bonus + Company Vehicle + Excellent Benefits Are you an experienced Fire & Security Engineer looking to join a well-established business that genuinely values its engineers? We're recruiting on behalf of a leading organisation with an outstanding reputation for delivering high-quality fire and security solutions. This is an excellent opportunity to join a professional, supportive team where you'll work with premium systems, receive ongoing training, and benefit from genuine career progression. Responsibilites: Service and maintenance of fire alarm systems, intruder alarms, CCTV and access control systems. Fault finding and diagnosis across a variety of fire and security systems. Carrying out minor remedial works where required. Delivering excellent customer service on every site visit. Completing all relevant service documentation accurately. Requirements: Proven experience servicing and maintaining fire alarm systems (essential). Experience with intruder alarms, CCTV, access control and door entry systems. Strong fault-finding and diagnostic skills. Excellent customer service and communication skills. A full UK driving licence - Max 6 points What's on Offer Competitive salary of 35,000 - 45,000 depending on experience. Excellent overtime opportunities to increase your earnings. Annual bonus. Company vehicle. Pension scheme. Clear opportunities for career progression. Join a respected, growing business that invests in its people. If you're an experienced Fire & Security Engineer looking for your next challenge with a company that values quality, professionalism and employee development, we'd love to hear from you. To apply for this position, please call in to discuss further or send a CV for immediate consideration. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Manufacturing sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
