Zoom Recruitment

Logistics Planner - Scheduling An established and growing service-led organisation is seeking a Logistics Planner to join their Aftercare operations team. This is a pivotal role responsible for optimising engineer schedules, improving service delivery performance, and ensuring SLAs are consistently met through intelligent planning and data-driven decision making. Responsibilities: Manage and optimise engineer schedules using FSM and PSO platforms. Allocate resources based on skills, availability, and geographical location. Apply scheduling optimisation tools to minimise travel time and maxmise productivity. Monitor live job progress and dynamically reschedule where required. Ensure service level agreements are met consistently. Analyse scheduling data and KPIs to drive operational improvements. Provide insights into field performance and task behaviours. Support high-level escalations in collaboration with senior leadership. If you thrive in a fast-paced service environment and enjoy balancing operational efficiency with customer commitments, this is an excellent opportunity to make a measureable impact. Requirements: Experience in service operations, dispatch, or workforce management. Excellent analytical and problem-solving skills. Experience managing mulitple priorities in a time-sensitive environment. If you are an experienced scheduling professional looking to step into a more analytical and optimisation-focused role, apply today for immediate consideration. To apply for this position, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

ADR HGV Driver (C2 & C1) - 41kpa Our client is currently seeking an experienced and reliable HGV 2 ADR Driver for a temp to permanent position at their Lutterworth depot (LE17). In this Class 2 driving role, you will be responsible for delivering chemical-based pump-over loads in 1000-litre tanks across the Midlands region. This multi-drop position will involve transporting packages, with full training provided. The deliveries will mainly be to public services so excellent customer service is essential. As an HGV ADR Driver, you will have the opportunity to enhance your skills and advance your career. There are excellent career progression opportunities and plenty of overtime available. To apply for this ADR Driver position, you must hold the following qualifications: Valid UK HGV / LGV Category C (C1) or C+E driving license CPC Card Digi Card Full HGV ADR Certificate (1 & 7 not required) Working hours are Monday to Friday, with 6 am starts and a 50-hour contract. If you're an experienced and motivated ADR driver looking for a long-term role with great benefits, we want to hear from you! To apply please text "ADR" to (phone number removed) or apply online today! Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contract staff within Commercial, Logistics, Industrial & Manufacturing and Engineering sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures. HGV, LGV, 7.5T, 7.5 Tonne, Van, 3.5T, 3.5 Tonne, HGV1, HGV2, Cat C, Cat C+E, HIAB, ADR- Driver Jobs, Driver Network, Driving Specialists, Driver Team Recruiting Now !

Customer Service Advisor - Orpington We are seeking a motivated and customer-focused Customer Service Advisor to join our client's growing and dynamic team. This is an exciting opportunity to be part of a fast-paced organisation where they pride themselves on deliverying an outstanding customer experience. As a Customer Service Advisor, you will be responsible for providing professional and efficient support to customers via telephone, email, live chat and written correspondence. Responsibilities: Provisioning orders from initial placement through to completion. Managing and responding to customer communications across mulitple channels. Providing 1st line support for all customer enquiries. Arranging, organsing and overseeing couriers. Managing order delays and customer expectations. Handling billing queries, invoice analysis and taking payments. Maintaining and updating customer databases. Managing mailboxes and ensuring timely response. Investigating and resolving customer concerns through to resolution. Supporting processes such as BACS payments, Direct Debits, invoicing, debt management and suspensions. We are looking for someone with a strong telephone manner who is eager to learn, highly organised with excellent attention to detail and with outstanding interpersonal skills. The ideal candidate will have previous experience in a customer service or office-based role with an understanding of customer service principles and practices. Benefits: Ongoing training & development Pension scheme 20 days annual leave plus bank holidays Healthcare cash plan (following qualifying period) Employee Assistance Programme If you are enthusiastic about deliverying excellent customer service and thrive in a fast-paced environment, we would love to hear from you. Apply today and join a supportive and growing team. To apply for this position, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures