Platinum Travel Recruitment Ltd

We are collaborating with a fabulous forward thinking travel company based near the Surrey area who are now seeking an experienced Travel Admin & Accounts Assistant to join its friendly & busy team. Full or part time is available on an office or hybrid basis. The applicant must have accounts experience within the travel industry. Career development, travel perks, varied job role, friendly team and many other benefits are on offer. Travel Admin & Accounts Assistant - Duties: Processing supplier payments and reconciling statements Managing accounts payable and receivable Monitoring invoices and ensuring timely payment to travel suppliers and partners Assisting with daily and monthly reconciliations Supporting general accounting and administrative tasks as needed Liaising with internal teams to ensure accurate financial records Locations ideal for this role include; Kew, Isleworth, Richmond, Kingston, Brentford, Chiswick, Roehampton, Teddington and surrounding.

We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy. Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks. This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail. Italian Speaking Travel Team Manager Duties: Managing sales performance and team cohesion for Travel Design. Serving as primary liaison for cross-departmental relationships. Monitoring team performance weekly, providing proactive feedback and coaching. Conducting weekly team meetings, fostering accountability and motivation across key metrics (calls, follow-ups, emails, client relations, conversion rates); tracks progress and provides solutions. Managing lead allocation, considering workload, staff requests, and skill sets to optimize productivity and revenue. Ensuring successful implementation of new systems and business processes through leadership, coaching, and training. Developing new sales initiatives. Managing sales budgets and targets Managing current products and proposes new product offerings. Italian Speaking Travel Team Manager Essential Requirements : At least 2 years team leader/management experience within the travel industry Experience selling private tours of Italy Fluent in written and spoken English and Italian. Proficiency in staff management, including adapting management style (micro/macro) to optimize productivity and well-being. Capability in identifying and nurturing staff talent for career progression. Proficiency in staff coaching and training on systems and processes, including onboarding and off-boarding. Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite.

We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy. This is an exciting role for a manager from a retail travel agent or tour operator seeking a remote role with strong Italy knowledge. Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks. Italian Speaking Travel Team Manager Duties: Design exceptional, fully customised itineraries that capture the best of Italy from hidden gems to iconic landmarks. Act as the primary point of contact for high-end clients and travel agents, understanding their needs and delivering beyond expectations. Coach, mentor, and manage a dedicated team of travel experts, leading by example and driving performance through positivity and professionalism. Oversee complex, multi-day travel arrangements including accommodation, guides, tickets, and exclusive experiences. Work with our trusted network of Italian guides and suppliers to develop new products and enhance our travel offerings. Ensure seamless coordination between the sales, product, and operations teams to deliver smooth, unforgettable travel experiences. Italian Speaking Travel Team Manager Essential Requirements : Previous experience in management within a retail travel agent or tour operator with strong Italy knowledge. Fluent in speaking both Italian & English. Enthusiasm & passion for providing the best tour experiences in Italy. Applicant must be based in the UK.

We are currently seeking an experienced Galileo trained Operations Ticketing Executive to join our clients Sales Support team on a full-time, hybrid basis in London. Our client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer. Operations Ticketing Executive Duties: Book and ticket international and domestic air travel using Galileo GDS system Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business. Ticketing using Galileo. Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions. Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers. Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools. Operations Ticketing Executive Essential Requirements: Ticketing experience using Galileo is essential Previous experience from within travel operations, customer support within a tour operator is key. Proficient Galileo GDS experience is essential. Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts. Additional knowledge of cruise, rail and ground products would be a strong advantage. Operations Ticketing Executive Benefits: Travel perks Career progression Hybrid working 3 days a week in the office, 2 days from home Private Health Insurance Qualification Support Life Assurance Travel Loan Cycle to Work Recognition awards Wellbeing Bonus Please note only suitable candidates with UK based tour operator experience with Galileo ticketing experience, happy to work hybrid in London will be contacted for the Operations post.

We are seeing an experienced Hotel Relationship and Contracting Manager who shall be responsible for building and maintaining strong partnerships with hotels, negotiating rates and contracts. This forward thinking travel company offers a range of ground travel services for clients. Hotel Relationship and Contracting Manager Duties: Hotel Contracting worldwide including Europe, Dubai and US. Source and negotiate competitive rates and terms with hotels. Develop and maintain strong relationships with hotel partners. Conduct regular meetings, property visits, strategy and performance reviews. Coordinate to source images for our social media or brochure marketing and writing suitable descriptions. Monitor hotel performance and market trends. Recommend new hotel partners based on demand and location. Hotel Relationship and Contracting Manager - Essential requirements: Experience in hotel contracting within a travel company is essential Strong negotiation and communication abilities. Knowledge of hotel operations and travel industry trends. Analytical and data-driven mindset. Fluency in multiple languages is a plus. Computer knowledge of using excel, google and creating PPT. Happy to work full time in the London office not a hybrid role. Lucrative salary is on offer, travel perks, career development, great office environment and many other benefits.