JOB DESCRIPTION Ealing, London HOURS OF DUTY: 40 hours a week RESPONSIBLE TO: Senior Manager MAIN CONTACTS: Clients & family members AICS Group staff Multidisciplinary Team including: team leaders, therapists, consultants, psychologist, case managers and GP s SPECIAL CONDITIONS OF SERVICE: An enhanced Disclosure and Barring Service check will be undertaken Maintain confidentiality in respect of the client Able and willing to work flexibly at various locations ABOUT THE ROLE: As a Package Coordinator, you will play an integral part as one of the key people liaising between our Clients, Support Workers and Package Managers. We are looking for someone who is confident, capable and ready for a challenge. You will need to demonstrate proven ability to coordinate people and systems and work as part of a team, supporting the Package Managers. You will be responsible for ensuring that all communication and documentation to assist our client s rehabilitation is implemented. MAIN DUTIES: Communicate weekly with available Support Workers (SW) Update the internal system with SWs availability To create rotas with support worker availability and confirm availability Daily/weekly/monthly/emergency shift cover and updating the internal system accordingly Supporting Package Managers with collating necessary documentation for client visits and referrals Assisting and monitoring with the use of I-connect Liaising with support workers for MACH (Daily reports) forms / timesheets / I-connect Assist Package Managers with reviews and maintain statutory paperwork (Care Plan (CP), Risk Assessment (RA), Medication Support Plan (MSP), Environmental Risk Assessment (ERA Assist Package Managers with organising and participate in staff team meetings, Multi-Disciplinary Team meetings (MDT) and Package Managers meetings Assist Package Managers with creating, checking and making amendments to MACH forms using the online system Regular Client contact, reviews, updates, general spot checks and to assist with Medication Competency Assessment s (MCA s) Complete quarterly supervisions with SWs, reviewing personal development in line with company policy Liaising with other departments to facilitate recruitment on packages Regularly participate with the on-call rota Sending out PPE Scheduling Meet & Greets including finding out availability of SWs and induction of new staff Scheduling shadow shifts, liaising with all parties to match availability Monitor documentation ensuring that all information is up to date On-call duties to attend Additional Duties Participate in the supervision and appraisal system Any other additional duties required by management EQUAL OPPORTUNITIES: Staff are responsible for promoting equal opportunities and for challenging any behaviour or practice which discriminates against the client or a colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other difference. HEALTH & SAFETY: To maintain a safe and secure working environment To participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact To ensure that all incidents, accidents or potential hazards are reported and recorded following the Health and Safety Policy To carry out Health and Safety checks and maintain accurate records To ensure all safety and security procedures are followed to keep self and others safe To promote awareness of Health and Safety amongst clients SAFEGUARDING: All members of staff at The AICS Group have a safeguarding responsibility. As part of the role the post holder will undertake mandatory safeguarding as part of their induction. The post holder will be required to ensure that vulnerable adults and children are safeguarded. The role includes a duty to refer any safeguarding concerns they may have to their line manager. CONFIDENTIALITY: It is expected that all employees will understand that our work is confidential and that confidential information must not be divulged. TRAINING: The AICS Group is committed to offering training and support to all staff. The post holder will be required to attend mandatory training, participate in supervision, annual appraisals and development reviews. WHAT WE OFFER: Competitive pay rates A range of financial benefits Mandatory Training (T&C) Brain Injury Training Medication Training Epilepsy Training Bespoke training based on clients need and requirements
Dec 11, 2025
Full time
JOB DESCRIPTION Ealing, London HOURS OF DUTY: 40 hours a week RESPONSIBLE TO: Senior Manager MAIN CONTACTS: Clients & family members AICS Group staff Multidisciplinary Team including: team leaders, therapists, consultants, psychologist, case managers and GP s SPECIAL CONDITIONS OF SERVICE: An enhanced Disclosure and Barring Service check will be undertaken Maintain confidentiality in respect of the client Able and willing to work flexibly at various locations ABOUT THE ROLE: As a Package Coordinator, you will play an integral part as one of the key people liaising between our Clients, Support Workers and Package Managers. We are looking for someone who is confident, capable and ready for a challenge. You will need to demonstrate proven ability to coordinate people and systems and work as part of a team, supporting the Package Managers. You will be responsible for ensuring that all communication and documentation to assist our client s rehabilitation is implemented. MAIN DUTIES: Communicate weekly with available Support Workers (SW) Update the internal system with SWs availability To create rotas with support worker availability and confirm availability Daily/weekly/monthly/emergency shift cover and updating the internal system accordingly Supporting Package Managers with collating necessary documentation for client visits and referrals Assisting and monitoring with the use of I-connect Liaising with support workers for MACH (Daily reports) forms / timesheets / I-connect Assist Package Managers with reviews and maintain statutory paperwork (Care Plan (CP), Risk Assessment (RA), Medication Support Plan (MSP), Environmental Risk Assessment (ERA Assist Package Managers with organising and participate in staff team meetings, Multi-Disciplinary Team meetings (MDT) and Package Managers meetings Assist Package Managers with creating, checking and making amendments to MACH forms using the online system Regular Client contact, reviews, updates, general spot checks and to assist with Medication Competency Assessment s (MCA s) Complete quarterly supervisions with SWs, reviewing personal development in line with company policy Liaising with other departments to facilitate recruitment on packages Regularly participate with the on-call rota Sending out PPE Scheduling Meet & Greets including finding out availability of SWs and induction of new staff Scheduling shadow shifts, liaising with all parties to match availability Monitor documentation ensuring that all information is up to date On-call duties to attend Additional Duties Participate in the supervision and appraisal system Any other additional duties required by management EQUAL OPPORTUNITIES: Staff are responsible for promoting equal opportunities and for challenging any behaviour or practice which discriminates against the client or a colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other difference. HEALTH & SAFETY: To maintain a safe and secure working environment To participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact To ensure that all incidents, accidents or potential hazards are reported and recorded following the Health and Safety Policy To carry out Health and Safety checks and maintain accurate records To ensure all safety and security procedures are followed to keep self and others safe To promote awareness of Health and Safety amongst clients SAFEGUARDING: All members of staff at The AICS Group have a safeguarding responsibility. As part of the role the post holder will undertake mandatory safeguarding as part of their induction. The post holder will be required to ensure that vulnerable adults and children are safeguarded. The role includes a duty to refer any safeguarding concerns they may have to their line manager. CONFIDENTIALITY: It is expected that all employees will understand that our work is confidential and that confidential information must not be divulged. TRAINING: The AICS Group is committed to offering training and support to all staff. The post holder will be required to attend mandatory training, participate in supervision, annual appraisals and development reviews. WHAT WE OFFER: Competitive pay rates A range of financial benefits Mandatory Training (T&C) Brain Injury Training Medication Training Epilepsy Training Bespoke training based on clients need and requirements
Join Our Caring Team Rehabilitation Support Worker (Male/Female) Location: CR3 Specialist Rehabilitation and Support Services Are you passionate about making a meaningful difference in someone's life? At The AICS Group, we provide community-based rehabilitation and support to clients with brain injuries, cerebral palsy, spinal injuries, learning disabilities, and complex needs. We are currently seeking a dedicated Male/Female Rehabilitation Support Worker to join our team and provide essential support to our 18-year-old male client who lives in CR3. This is a highly rewarding role where you ll gain immense job satisfaction while working in a dynamic and varied environment. You ll collaborate with health and social care professionals to improve the quality of life for our client. About the Role: Our client experienced a traumatic brain injury (TBI) at birth, which resulted in brain damage. He was later diagnosed with Cerebral Palsy and is fully dependent on his support team for all aspects of daily life. This is a fantastic opportunity to support him and make a lasting impact, ensuring he receives the care he needs to live life to the fullest. We are seeking an enthusiastic and committed Rehabilitation Support Worker with a passion for making a difference. The role is flexible and requires a commitment of at least two days a week: During Term Time: Monday to Friday: 06:00 am to 10:00 am 02:00 pm to 04:00 pm or 04:00 pm to 08:00 pm Non-Term Time / Weekends: 08:00 am to 08:00 pm What We re Looking For: Essential Skills: A clean, current driving licence that is permitted in the UK. Minimum of 1 years experience in health and social care, specifically in rehabilitation An understanding of developmental delay and cognitive impairment Experience working with clients with complex care needs, cerebral palsy, and dystonia Strong verbal and written communication skills Good IT skills Ability to work in the client s home and collaborate with healthcare professionals A willingness to learn and take feedback Desirable Skills: Experience working with people in the community Experience with specialized equipment, such as hoists Why Work With Us? Flexible working hours Choose a schedule that works for you Competitive pay rates Be rewarded for your hard work Comprehensive training Including mandatory training, Brain Injury Training, Induction Training, and Medication Training tailored to the client s needs Supportive work environment Work as part of a dedicated team of professionals Opportunities for growth Gain valuable experience and develop your career If you re looking for a rewarding role where you can truly make a difference, we want to hear from you! Please Note: The AICS Group does not offer sponsorships. Successful candidates will be required to complete an enhanced DBS check prior to starting employment. Gender is a genuine occupational requirement in accordance with the Equality Act 2010. Apply today and join a team that s dedicated to transforming lives!
Dec 11, 2025
Full time
Join Our Caring Team Rehabilitation Support Worker (Male/Female) Location: CR3 Specialist Rehabilitation and Support Services Are you passionate about making a meaningful difference in someone's life? At The AICS Group, we provide community-based rehabilitation and support to clients with brain injuries, cerebral palsy, spinal injuries, learning disabilities, and complex needs. We are currently seeking a dedicated Male/Female Rehabilitation Support Worker to join our team and provide essential support to our 18-year-old male client who lives in CR3. This is a highly rewarding role where you ll gain immense job satisfaction while working in a dynamic and varied environment. You ll collaborate with health and social care professionals to improve the quality of life for our client. About the Role: Our client experienced a traumatic brain injury (TBI) at birth, which resulted in brain damage. He was later diagnosed with Cerebral Palsy and is fully dependent on his support team for all aspects of daily life. This is a fantastic opportunity to support him and make a lasting impact, ensuring he receives the care he needs to live life to the fullest. We are seeking an enthusiastic and committed Rehabilitation Support Worker with a passion for making a difference. The role is flexible and requires a commitment of at least two days a week: During Term Time: Monday to Friday: 06:00 am to 10:00 am 02:00 pm to 04:00 pm or 04:00 pm to 08:00 pm Non-Term Time / Weekends: 08:00 am to 08:00 pm What We re Looking For: Essential Skills: A clean, current driving licence that is permitted in the UK. Minimum of 1 years experience in health and social care, specifically in rehabilitation An understanding of developmental delay and cognitive impairment Experience working with clients with complex care needs, cerebral palsy, and dystonia Strong verbal and written communication skills Good IT skills Ability to work in the client s home and collaborate with healthcare professionals A willingness to learn and take feedback Desirable Skills: Experience working with people in the community Experience with specialized equipment, such as hoists Why Work With Us? Flexible working hours Choose a schedule that works for you Competitive pay rates Be rewarded for your hard work Comprehensive training Including mandatory training, Brain Injury Training, Induction Training, and Medication Training tailored to the client s needs Supportive work environment Work as part of a dedicated team of professionals Opportunities for growth Gain valuable experience and develop your career If you re looking for a rewarding role where you can truly make a difference, we want to hear from you! Please Note: The AICS Group does not offer sponsorships. Successful candidates will be required to complete an enhanced DBS check prior to starting employment. Gender is a genuine occupational requirement in accordance with the Equality Act 2010. Apply today and join a team that s dedicated to transforming lives!
Join Our Caring Team Experienced Rehabilitation Support Worker Location: Brighton Specialist Rehabilitation and Support Services Are you an experienced Rehabilitation Support Worker with a passion for making a real difference in people's lives? The AICS Group is a leading provider of community-based rehabilitation and support services, specialising in clients with brain injuries, cerebral palsy, spinal injuries, and other complex needs. We're currently looking for a compassionate Male/Female Support Worker to join our team and support a client based in Brighton. This role offers immense job satisfaction in a dynamic, varied environment where you ll collaborate with a range of health and social care professionals to help our client achieve their rehabilitation goals. Full personal care is required, so we re looking for someone who is ready to provide essential support with compassion and dedication. About the Role: Our client has acquired a brain injury and requires person-centred support in his rehabilitation. This is a fantastic opportunity for someone with experience in health and social care, especially those with rehabilitation experience. Shift Pattern Required: 9am to 4 pm -Weekdays 8 am to 8 Pm- alternate Weekends What We re Looking For: Essential Skills: Minimum of 1 year s experience in health and social care, specifically in rehabilitation UK Driving Licence Experience with moving and handling Rehabilitation experience A solid understanding of developmental delay and cognitive impairment Excellent verbal and written communication skills Good IT skills Ability to work in the client s home and collaborate with healthcare professionals daily Ability to take a person-centred approach in care Experience in medication administration, personal care, and manual handling A willingness to learn and take on feedback Ability to think outside the box and creatively support the client s needs Love for animals (as client has pets, and it s important to have a genuine affinity for animals) Desirable Skills: Experience providing care to people living in the community Willingness to participate in Support Worker meetings Experience with person-centred training Why Work With Us? Flexible working days Full-time or part-time roles available Competitive pay rates Be rewarded for your hard work and dedication Comprehensive training Including mandatory training, Brain Injury Training, and person-centred training tailored to our client s specific needs Supportive environment Work as part of a professional, caring team Opportunities to progress and gain new skills If you re an experienced, compassionate Support Worker who wants to make a meaningful impact, we would love to hear from you! Please Note: The AICS Group does not offer sponsorships. Successful candidates will be required to complete an enhanced DBS check prior to starting employment. Gender is a genuine occupational requirement in accordance with the Equality Act 2010. Apply today and join a team that s dedicated to transforming lives!
Dec 11, 2025
Full time
Join Our Caring Team Experienced Rehabilitation Support Worker Location: Brighton Specialist Rehabilitation and Support Services Are you an experienced Rehabilitation Support Worker with a passion for making a real difference in people's lives? The AICS Group is a leading provider of community-based rehabilitation and support services, specialising in clients with brain injuries, cerebral palsy, spinal injuries, and other complex needs. We're currently looking for a compassionate Male/Female Support Worker to join our team and support a client based in Brighton. This role offers immense job satisfaction in a dynamic, varied environment where you ll collaborate with a range of health and social care professionals to help our client achieve their rehabilitation goals. Full personal care is required, so we re looking for someone who is ready to provide essential support with compassion and dedication. About the Role: Our client has acquired a brain injury and requires person-centred support in his rehabilitation. This is a fantastic opportunity for someone with experience in health and social care, especially those with rehabilitation experience. Shift Pattern Required: 9am to 4 pm -Weekdays 8 am to 8 Pm- alternate Weekends What We re Looking For: Essential Skills: Minimum of 1 year s experience in health and social care, specifically in rehabilitation UK Driving Licence Experience with moving and handling Rehabilitation experience A solid understanding of developmental delay and cognitive impairment Excellent verbal and written communication skills Good IT skills Ability to work in the client s home and collaborate with healthcare professionals daily Ability to take a person-centred approach in care Experience in medication administration, personal care, and manual handling A willingness to learn and take on feedback Ability to think outside the box and creatively support the client s needs Love for animals (as client has pets, and it s important to have a genuine affinity for animals) Desirable Skills: Experience providing care to people living in the community Willingness to participate in Support Worker meetings Experience with person-centred training Why Work With Us? Flexible working days Full-time or part-time roles available Competitive pay rates Be rewarded for your hard work and dedication Comprehensive training Including mandatory training, Brain Injury Training, and person-centred training tailored to our client s specific needs Supportive environment Work as part of a professional, caring team Opportunities to progress and gain new skills If you re an experienced, compassionate Support Worker who wants to make a meaningful impact, we would love to hear from you! Please Note: The AICS Group does not offer sponsorships. Successful candidates will be required to complete an enhanced DBS check prior to starting employment. Gender is a genuine occupational requirement in accordance with the Equality Act 2010. Apply today and join a team that s dedicated to transforming lives!
