Black Country Housing Group

Asset Delivery Manager Salary: £57,719 per annum Hours: 40 hours per week Contract: Permanent Location: Hybrid working with a strong Black Country focus Shape a capital programme you can get your arms around! At Black Country Housing Group (BCHG), our homes are more than assets they re places where people feel safe, secure and proud to live. We re now looking for an Asset Delivery Manager to play a pivotal role in shaping and assuring our long?term investment in high?quality, compliant homes across the Black Country. This is a strategic, assurance?focused role with real influence. You ll work with a manageable, well?understood stock, strong compliance foundations and a leadership team that genuinely values professional judgement and good asset intelligence. Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively You ll have the opportunity to shape strategy and see decisions through, rather than getting lost in layers of governance Opportunity to work closely with senior leaders, influence decisions directly and see the real impact of your work on residents We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy , with a strong focus on quality homes, sustainability, data?led decision making and long?term financial resilience. About the role As Asset Delivery Manager , you ll be responsible for designing, maintaining and assuring BCHG s capital investment and major works programmes. Your role will include: Leading the development and review of our capital investment programme, using stock condition, compliance and asset data to drive priorities Ensuring our homes continue to meet the Decent Homes Standard, building safety requirements and wider property legislation Translating new and emerging regulatory requirements into clear, practical investment plans and assurance reporting Leading option appraisals, business cases and feasibility work to support sustainable, value?for?money investment decisions Providing professional oversight of disrepair cases, including working with legal advisers where required Acting as a trusted technical adviser to senior colleagues and supporting informed decision?making Managing specialist staff and promoting a culture of accountability, empathy and high service standards This role is ideal for someone who enjoys thinking strategically, working with data and assurance, and applying professional judgement across an Investment Delivery programme. About you We re looking for someone who: Has strong experience in asset management or capital investment planning within social housing or a similar regulated environment Is confident working with stock condition and compliance data, turning insight into prioritised investment programmes Has a sound understanding of building safety, decency and property legislation Can assess risk, challenge appropriately and provide assurance to senior stakeholders Is comfortable managing complex or high?risk property issues, including disrepair Cares about resident experience and understands the importance of quality homes You ll be suitably qualified in a property?related discipline and willing to work towards relevant housing or professional qualifications where needed. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Hybrid and agile working arrangements Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes Ready to make an impact? We d love to hear from you. Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. Previous applicants need not apply. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Head of Property Salary: £75,000 per annum Hours: 35 hours per week Contract: Permanent Location: Hybrid working with a strong Black Country focus Lead safer homes, stronger services and see the impact of your decisions At BCHG, our homes are more than assets they re places where people feel safe, secure and proud to live. With around 2,200 homes across the Black Country and Birmingham, our scale means you can truly understand your stock, influence decisions and see the difference your work makes. We re now looking for an experienced, values-led Head of Property to lead our property, compliance and asset services and play a key role in shaping the future of our homes. This is a senior leadership role with real scope, you ll have accountability for building safety, repairs, investment and performance, alongside the opportunity to influence strategy, culture and long-term outcomes. Why BCHG? Working at BCHG is different from working in a large, highly complex provider. Here s why many property leaders choose us: • We manage around 2,200 homes locally, meaning our stock is geographically close, well understood and easier to manage effectively • You ll have real influence over both strategy and delivery without layers of decision-making slowing you down • Our compliance foundations are strong, with building safety a clear organisational priority under our Quality Homes strategy • You ll work closely with the Executive Team and Board, providing assurance and shaping key decisions • Our size means you can get your arms around the full service from data and stock condition through to delivery and resident experience • You ll be joining us at a key moment as we deliver BCHG 2030, with a clear focus on quality homes, sustainability and data-led decision making About the role As Head of Property, you ll provide strategic and operational leadership across compliance, repairs, asset management and investment. You ll ensure our homes are safe, compliant, well maintained and resident focused while delivering strong performance, value for money and long-term sustainability. You ll: • Lead a multi-disciplinary team across compliance, repairs, asset management and investment • Take full accountability for building safety, statutory compliance and regulatory assurance • Oversee responsive, planned and void repairs, improving quality, communication and first-time fix rates • Shape and deliver long-term investment decisions using stock condition, performance and financial data • Manage budgets, performance, risk and value for money across the service • Lead, develop and performance manage your senior team • Provide assurance to Executive Team and Board, and influence wider organisational strategy • Embed a strong resident-first and compliance culture across property services This is a role for someone comfortable operating at both strategic and operational level, balancing safety, service quality and financial sustainability. About you We re keen to hear from leaders who: • Bring significant senior experience in property services within social housing, including repairs, compliance and asset management • Have strong knowledge of building safety, statutory compliance and housing regulation, including the Building Safety Act • Are confident leading multi-disciplinary teams and managing managers across complex services • Can demonstrate clear accountability, strong judgement and the ability to drive performance • Are financially astute, with experience managing budgets and delivering value for money • Lead in line with values inclusive, resident-focused and collaborative, while confident to challenge where needed • Build strong relationships with residents, colleagues, contractors, regulators and partners You ll hold a relevant qualification (or equivalent experience) in property, construction or housing, and be willing to continue your professional development. Our rewards We offer a strong and thoughtful total reward package, including: • Competitive pay, externally benchmarked • Flexible pension scheme with up to 7% employer contribution • 28 days annual leave, plus an extra day at Christmas • Option to buy or sell up to one week s leave each year • Hybrid and agile working arrangements • Enhanced sick pay, maternity and paternity pay • Health cash plan and 24/7 Employee Assistance Programme • Funded professional qualifications, membership fees and leadership development • Wellbeing days, volunteering time and a wide range of colleague recognition schemes Ready to lead with impact? If you re an experienced property leader who wants to combine building safety, service delivery, leadership and social impact; and you re ready to take accountability for services that really matter, we d love to hear from you. Closing date : Wednesday 22nd July 2026 Interviews: Week commencing 27th July 2026 at BCHG Head Office Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Senior Night Care Assistant Contract: Permanent, x2 posts available x1 42 hours per week (Full Time) x1 30 hours per week (Part Time) Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS Salary: £15.00 per hour Overview: At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for 2 Senior Night Care Assistants to join our dedicated team and make a real difference in the lives of our residents. New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents individual needs and preferences. We want to support residents to maximise their independence. Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks. Unfortunately we are unable to accept applications from individuals requiring visa sponsorship. Job Description: Duties of the role include, but are not limited to : Assisting with residents' care plans and supervising the care team. Providing the highest level of personal care and attention, following individual care plans with empathy. Acting as a care plan coordinator for a named group of residents. Monitoring residents' physical and mental well-being, reporting any changes promptly. Administering medication as prescribed and maintaining accurate records. Complying with statutory and legal requirements, including health & safety and the Health & Social Care Act. Respecting and maintaining confidentiality of residents' personal information. Contributing to team meetings, training, and ensuring a supportive working environment. Upholding compliance with CQC fundamental standards and safeguarding. Liaising with other care professionals and assisting residents in leisure activities. Maintaining a clean, pleasant, and welcoming environment. Assisting with meal service and providing support to residents as needed. Person Specification: Essential: Experience working in a care environment or similar. NVQ Level 3 in Adult Health and Social Care or equivalent. Knowledge of supporting people with Dementia and age-related illnesses. Understanding of mental capacity, DOLS and end of life care. Basic understanding of CQC Fundamental Standards and compliance. Understanding of the individual rights of older people and how these can be promoted in and out of the home. Understanding of care plans, risk assessment, medications, etc. Desirable: Previous experience working in a supervisory role within a care environment or similar. Benefits: Enhanced sick pay and family leave policies. Staff recognition scheme, 100% annual attendance reward and annual pay review. Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Access to a virtual GP and various wellbeing events and activities throughout the year. Enrolment into a life assurance programme and access to an attractive contributory pension scheme. A broad learning and development programme to support your continuous professional development. About Us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 24th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Night Care Assistant Contract: Permanent, Full Time (38.5 hours per week) Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS Salary: £13.86 per hour Overview: At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for a Night Care Assistant to join our dedicated team and make a real difference in the lives of our residents. New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents individual needs and preferences. We want to support residents to maximise their independence. Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks. We are also unable to support any candidates who require visa sponsorship. Job Description: Duties of the role include, but are not limited to : To provide the highest level of personal care (toileting, bathing etc.) and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm, and supportive. To use residents' best interests to make decisions around the schedule of supporting residents in getting up and going to bed. To understand and comply with all statutory and legal requirements which are relevant such as health & safety, and the health & social care act, to maintain a safe environment throughout the home. To always be alert to resident s safety, physical and mental well-being, immediately reporting any changes in a resident s condition to a senior person on duty, and to accurately maintain and update residents records as required. To respect and maintain confidentiality of resident s personal information at all times, this includes resident s behaviour and actions and any incidents that may occur. Responsible for making and changing beds, tidying resident s rooms (with the resident s permission) undertaking light cleaning and laundry duties as needed and generally assisting in ensuring that the Home is kept clean, pleasant, and welcoming at all times. To support unsettled residents in the night, making them comfortable, offering refreshments as appropriate and documenting on their care plan as appropriate. Also, to provide the appropriate level of support and help for residents who need assistance with eating and drinking whilst maintaining their independence. Person Specification: Essential: Experience working in a care environment or similar. NVQ Level 2 in Adult Health and Social Care or equivalent (or willing to work towards). Basic understanding of CQC Fundamental Standards and compliance. Understanding of the individual rights of older people and how these can be promoted in and out of the home. Understanding of care plans, risk assessment, medications, etc. Desirable: Knowledge of supporting people with Dementia and age-related illnesses. Benefits: Enhanced sick pay and family leave policies. Staff recognition scheme, 100% annual attendance reward and annual pay review. Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Access to a virtual GP and various wellbeing events and activities throughout the year. Enrolment into a life assurance programme and access to an attractive contributory pension scheme. A broad learning and development programme to support your continuous professional development. About Us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 24th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Employee Relations & People Partner Contract Type: Full-time, Permanent (35 hours per week) Be the person managers rely on and the difference colleagues can feel At BCHG, we re a people-first organisation supporting around 250 colleagues across housing, care and supported housing. That means our People team isn t removed from the business, we re visible, trusted and genuinely make a difference every day. We re now looking for an experienced, organised and values-led Employee Relations & People Partner to join the team. This is a role where you ll take real ownership of a busy and varied caseload, working closely with managers to get things right, fairly, consistently and with the right balance of challenge and support. You ll be joining us at an exciting time, as we deliver our new People & Culture Strategy , with a strong focus on colleague experience, manager capability and doing the basics well. Why BCHG? Working in HR at BCHG feels different to large, centralised organisations. Here s why: We re a c.250 colleague organisation, so you can really know your workforce and see the impact of your work day-to-day You ll partner directly with front-line services a busy, varied and meaningful part of the business You ll build strong relationships with managers and become a trusted adviser, not just policy support There s enough complexity to stretch you, but not so much that you lose oversight You ll be joining at the start of our People & Culture strategy, with real opportunity to influence how we work This is a hands-on ER role in a values-led organisation, ideal for someone who enjoys working closely with operational teams and driving continuous improvement. About the role As Employee Relations & People Partner , you ll act as the main People contact for our front-line services. You ll lead on employee relations casework and support managers to confidently manage their teams, ensuring a consistent and compliant approach across all people and H&S-related matters. You will: Lead a varied employee relations caseload, including absence, conduct, capability and probation Support and guide managers through formal processes, attending meetings where required Provide practical, timely advice on day-to-day people matters Build manager confidence in handling conversations, performance and absence Support recruitment activity across your services Contribute to a consistent approach across teams, improving outcomes and decision-making Support key H&S processes, including lone worker systems, DSE assessments and health surveys Ensure all casework and records are compliant, accurate and well-managed This is a busy role, we re looking for someone who is highly organised, confident managing volume, and comfortable working with autonomy. The kind of person we re looking for We re keen to hear from people who: Are values-led, fair, consistent, supportive and confident to challenge Have solid experience managing employee relations casework in a fast-paced environment Ideally bring experience from housing, care or another operational/regulated setting Are confident advising managers and handling difficult conversations Are highly organised and able to manage a varied workload effectively Build strong working relationships with operational teams Have a strong understanding of employment law and HR processes You should hold (or be working towards) CIPD Level 5 and have a full, clean driving licence. Why join BCHG? You ll be joining an organisation where people genuinely matter. At BCHG: We care about how work feels, not just what gets delivered We re a socially driven organisation, rooted in the Black Country You ll be part of a visible, trusted People team You ll have autonomy and ownership in your role Rewards and benefits We offer a strong total reward package shaped by colleague feedback, bringing together pay, wellbeing, flexibility and development. This includes: Competitive, externally benchmarked pay - so you know you re being paid fairly and competitively for the work you do Flexible pension scheme with employer contributions up to 7% - helping you plan ahead and feel confident about the future Generous annual leave above statutory minimum, plus the option to buy or sell leave - so that you can enjoy a well-earned rest or tailor time off to suit your life Hybrid working arrangements with flexibility built around role needs - giving you the balance to do your best work while managing life outside of it Enhanced sick pay, maternity and paternity pay - because we want to support you when you need it most Health cash plan and 24/7 Employee Assistance Programme - providing practical support for your physical, mental and financial wellbeing Paid time off for volunteering and support for significant life events - so you can give back and be present for what matters most Access to professional development, funded qualifications and learning programmes - helping you grow your career, not just do your job Recognition schemes, awards and colleague-led initiatives - because your contribution should be noticed and valued Ready to make an impact? If you re an experienced ER practitioner who enjoys working at pace, building relationships and making a visible difference, we d love to hear from you. Applications close on Thursday 23rd July 2026 , with interviews to be held at BCHG Head Office week commencing 27th July 2026. Please note that this role requires regular on-site presence (typically around 2 days per week across Head Office and services) to support strong working relationships with colleagues. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.

Support Worker Contract: Permanent (Full Time and Part Time Considered) or Casual (Bank) Location: Chapel Street, Brierley Hill, DY5 2DW Hourly Pay: £12.62 per hour Overview: Are you someone who loves to make a difference to the lives of others and would love to join a values based organisation? If so, then we would love to hear from you! We are currently recruiting for Support Workers to support the provision of our service at our Chapel Street scheme where we support adults with complex support needs, with opportunities to join the team on a permanent basis (full time or part time), or on a casual (bank) basis. Should you be successful at interview, we will ask you for your preferred working arrangements. Please note that due to the nature of this role, it will involve working evenings and weekends. Please note that if you have previously applied for this role and do not meet the essential criteria, then we will be unable to accept your application on this occassion, however, we encourage you to explore our other job openings at BCHG. Job Description: Duties of the role include, but are not limited to: To develop a professional relationship with Tenants and help them to develop a sense of identity and self-esteem. To assist Tenants with personal hygiene and care as necessary. To assist with all domestic duties for tenants as necessary. To escort tenants to and from outside activities when necessary or required. To be aware at all times of tenants individual needs and assist in developing appropriate care and support plans to meet these needs. To ensure any concerns relating to tenants or issues raised by tenants are reported without delay to senior staff. To record and maintain accurate and timely information with regards to medication, care, and daily events. To cover any sleep-in duties as and when required. Person Specification: Essential Experience of working with people with learning disabilities Experience of maintaining budgets and handling money. NVQ Level 2 in Health and Social Care. Knowledge of the needs and requirements of those with learning disabilities. Knowledge of the rights of people with learning disabilities and how these can be promoted. Understanding of the Supporting People and Quality Assessment Framework. Desirable Full UK Drivers License. Previous experience working for a not for profit/charitable organisation. Benefits: Generous annual leave entitlement- 28 days plus bank holidays. Enhanced weekend and bank holiday pay. Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Staff recognition scheme and 100% annual attendance reward. Enrolment into a life assurance programme and access to an attractive contributory pension scheme. Learning and development opportunities to support your continuous professional development. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living and retirement living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 22nd October 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.