Connect2Hampshire

6 job(s) at Connect2Hampshire

Connect2Hampshire Colden Common, Hampshire
Jan 13, 2026
Contractor
Job Title: Senior Payment and Contract Officer Location: Winchester/Hybrid Contract Type: Temporary - 6 Months Salary: 17.20 per hour Role Responsibilities Responsible for ensuring decisions as well as child, operator and Passenger Assistant records are updated in a timely and accurate manner in agreed systems (including Capita One and Passenger Assistant database) so that others in the team can quickly and easily identify progress and status. Deliver and maintain high standards of customer care, ensuring consistent, professional, and timely service to families, operators, and internal stakeholders. Manage the accurate and timely payment process for families and operators, ensuring compliance with relevant procedures and resolving any discrepancies. Ensure recording and resolution of invoicing issues, ensuring timely escalation and effective collaboration with operators, families, and internal customers. Maintain expert knowledge of Hampshire County Council systems used for payments and lead regular reviews of payment processes to ensure they remain efficient and fit for purpose. Ensure effective and timely income processing, maintaining accurate records and identifying opportunities for improvement. Responsibility for working with others inside and outside the School Transport Service to ensure contracts are let in compliance with Hampshire County Council policies and procedures, using appropriate systems. Essential Qualifications, Knowledge, Skills and Experience Excellent attention to detail and accuracy. Demonstrates a willingness to learn and develop. Able to follow established processes and procedures accurately. Proficient in Microsoft Office applications, including Excel, Word, and Outlook. Strong written and verbal communication skills. Committed to delivering high-quality customer service. Well-organised, with the ability to prioritise tasks effectively under pressure. Flexible and positive in responding to changing business needs. Collaborative team player with a proactive approach. Desirable Qualifications, Skills and Experience: Previous experience of working in a similar role, including processing payments and handling financial transactions. Previous customer service experience, particularly in resolving customer queries. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Apply as appropriate or contact Daniel Goodyear on (url removed) or (phone number removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Hampshire
Jan 08, 2026
Contractor
HCC are currently looking for EHC Coordinators (SEN Caseworkers) 3 month contract with possible extension Inside IR35 Fully Remote Full time hours only PAYE - 235 Umbrella/ LTD - 307 Essentials Experience of working in similar role within an LA - 12 months minimum ideally longer to experience the whole cycle. Must be competent to talk about their previous caseloads and experience as well as the statutory process, 250+ caseloads experience Must have experience in tribunals and preparing packs etc. Must have experience carrying out 20 week assessment work Role Profile Manage the EHC needs assessment process for a set locality. The key contact and responsible for carrying out day to day casework, ensuring quality, consistency and the effective prioritisation of tasks for a set number of cases within a locality. Ensure that all processes and decisions are accurately recorded on the SEN data base and the casework file and that all relevant parties are informed Ensure that all children have their EHC plans reviewed annually and that, where required, transition plans are completed Knowledge and Experience A detailed understanding of and the ability to apply the requirements of the SEN statutory framework (Children and Families Act 2014, The Special Educational Needs and Disability Regulations 2014 and the SEN code of Practice) and Hampshire County Council's policies and procedures, including those for school A knowledge of the wider issues related to the provision of education services, the maintained school system and social Recommending improvements for processes and procedures that contribute to the efficient and effective running of the team/service. Advice and support parents through the EHC assessment Attending annual review meetings and case planning meetings, acting as the local education authority's representative. This requires a thorough knowledge of SEN and related matters acquired through training and The annual review meeting takes place in the school and is attended by the headteacher/SENCo, parents, educational psychologist and health/social services professionals. The purpose of the meeting is to consider the child's EHC Plan in the light of work and progress and to make recommendations about provision, placement and learning/behaviour objectives. for the next year. For more information please email (url removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Hampshire Basingstoke, Hampshire
Jan 07, 2026
Contractor
Job Title: Senior Administrative Assistant (Hampshire Equipment Services) Location: Basingstoke Contract Type: 4 months + Salary: 12.56 - 13.18 per hour DOE Role Purpose Join our friendly team as a Senior Administrative Assistant at Hampshire Equipment Services (HES) where we support people across Hampshire who need additional care. As an integral part of our small supportive team, you'll carry out vital administrative tasks and interact with customers, ensuring the smooth running of our service. Your work will be confidential, demanding and at times emotionally challenging, but always rewarding, which will suit your empathetic and flexible approach. You'll be part of a service who are committed to promoting people's independence and enhancing their quality of life, supporting them to remain living in their own homes, reducing, avoiding, or delaying the need for ongoing care. Role Responsibilities Be the Friendly Face : Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff. Foster Connections : Build and nurture positive working relationships within our team and with our service users. Ensure Accuracy : Perform data checking and monitoring tasks, including working with spreadsheets to keep everything running smoothly. Qualifications, Skills and Experience: Previous administrative experience. Good IT skills with MO365 experience (including Word, Outlook, Teams and Excel). Excellent organisation and prioritisation skills. Strong communication, customer service, interpersonal and teamwork skills. Patience, compassion, and empathy in all interactions. You'll treat all service users with dignity and respect and have a strong focus on customer service. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Call to action: Apply as appropriate or Contact Daniel Goodyear on (url removed) or (phone number removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Hampshire Winchester, Hampshire
Jan 06, 2026
Seasonal
Hampshire County Council are currently looking for EHC Coordinators (SEN Caseworkers) in the PFA and 0-11 years teams 3 month contract initially with possible extension Inside IR35 Fully Remote Full time hours only considered PAYE - £235 Umbrella/ LTD - £307 Essentials Experience of working in similar role within an LA - 12 months minimum ideally longer to experience the whole cycle. Must be competent to talk about their previous caseloads and experience as well as the statutory process, 250+ caseloads experience Must have experience in tribunals and preparing packs etc. Must have experience carrying out 20 week assessment work Role Profile Manage the EHC needs assessment process for a set locality. The key contact and responsible for carrying out day to day casework, ensuring quality, consistency and the effective prioritisation of tasks for a set number of cases within a locality. Ensure that all processes and decisions are accurately recorded on the SEN data base and the casework file and that all relevant parties are informed Ensure that all children have their EHC plans reviewed annually and that, where required, transition plans are completed Knowledge and Experience A detailed understanding of and the ability to apply the requirements of the SEN statutory framework (Children and Families Act 2014, The Special Educational Needs and Disability Regulations 2014 and the SEN code of Practice) and Hampshire County Council's policies and procedures, including those for school A knowledge of the wider issues related to the provision of education services, the maintained school system and social Recommending improvements for processes and procedures that contribute to the efficient and effective running of the team/service. Advice and support parents through the EHC assessment Attending annual review meetings and case planning meetings, acting as the local education authority's representative. This requires a thorough knowledge of SEN and related matters acquired through training and The annual review meeting takes place in the school and is attended by the headteacher/SENCo, parents, educational psychologist and health/social services professionals. The purpose of the meeting is to consider the child's EHC Plan in the light of work and progress and to make recommendations about provision, placement and learning/behaviour objectives. for the next year. For more information please email Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Hampshire Fareham, Hampshire
Oct 08, 2025
Seasonal
Qualified Social Workers required within Physical Disabilities team 3-6 Month Contract Rate 38 Per hour (Umbrella Rate) Location: Will need SW's based around the whole of the county so we will try to match you with the nearest office to where you live. Hybrid working (1 day a week in the office / face to face visits) Hampshire have a backlog of assessments and require locums with skills in safeguarding, mental health, MASH and physical health as a priority to help reduce the backlog. We'd like to prioritise people who have Care Director (our case management system) if possible (not a deal breaker, just an ideal) . Skills and Experience Required 1. Statutory Assessment and Planning Expertise Demonstrated experience in undertaking Section 9 Care Act 2014 assessments, identifying eligible needs, and determining appropriate care and support provisions. Skilled in completing unplanned support plan reviews, ensuring responsive reassessment and timely adjustments to care packages in line with changes in need or risk. Proficient in risk assessment and safeguarding, applying legislative frameworks effectively across both mental health and physical disability cases. 2. Knowledge Across Client Groups Practical experience supporting adults with mental health needs, with working knowledge of the Care Programme Approach (CPA) and the interface between the Mental Health Act and the Care Act. Strong understanding of physical disability services, including long-term conditions, mobility and access needs, rehabilitation, and technology-enabled care solutions. Ability to manage complex, dual-diagnosis cases involving coexisting mental and physical health conditions, coordinating across agencies and specialisms. 3. Multi-Agency Safeguarding Hub (MASH) Involvement Proven experience working within or alongside a MASH, demonstrating high-level skills in screening, prioritising, and triaging safeguarding referrals. Familiarity with multi-agency working and thresholds for adult safeguarding, with a track record of making sound, evidence-based decisions in time-sensitive situations. 4. Strengths-Based and Person-Centred Practice Committed to a strengths-based approach, working collaboratively with individuals, families, and communities to build on existing capabilities and informal support networks. Experienced in developing support plans that promote maximum independence, reduce reliance on formal care services, and avoid restrictive or institutional responses wherever possible. Skilled in creative problem-solving to achieve cost-effective, least restrictive outcomes that enhance well-being and autonomy. Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Hampshire
Oct 03, 2025
Full time
HCC are currently looking for EHC Coordinators (SEN Caseworkers) 3 month contract with possible extension Inside IR35 Fully Remote Full time hours only PAYE - £235 Umbrella/ LTD - £307 Essentials Experience of working in similar role within an LA - 12 months minimum ideally longer to experience the whole cycle. Must be competent to talk about their previous caseloads and experience as well as the statutory process, 250+ caseloads experience Must have experience in tribunals and preparing packs etc. Must have experience carrying out 20 week assessment work Role Profile Manage the EHC needs assessment process for a set locality. The key contact and responsible for carrying out day to day casework, ensuring quality, consistency and the effective prioritisation of tasks for a set number of cases within a locality. Ensure that all processes and decisions are accurately recorded on the SEN data base and the casework file and that all relevant parties are informed Ensure that all children have their EHC plans reviewed annually and that, where required, transition plans are completed Knowledge and Experience A detailed understanding of and the ability to apply the requirements of the SEN statutory framework (Children and Families Act 2014, The Special Educational Needs and Disability Regulations 2014 and the SEN code of Practice) and Hampshire County Council's policies and procedures, including those for school A knowledge of the wider issues related to the provision of education services, the maintained school system and social Recommending improvements for processes and procedures that contribute to the efficient and effective running of the team/service. Advice and support parents through the EHC assessment Attending annual review meetings and case planning meetings, acting as the local education authority's representative. This requires a thorough knowledge of SEN and related matters acquired through training and The annual review meeting takes place in the school and is attended by the headteacher/SENCo, parents, educational psychologist and health/social services professionals. The purpose of the meeting is to consider the child's EHC Plan in the light of work and progress and to make recommendations about provision, placement and learning/behaviour objectives. for the next year. For more information please email Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.