SF Recruitment

SF Recruitment are delighted to be working with a long-established, international organisation seeking an experienced Finance Manager to lead the UK finance function. This is a hands-on role with responsibility for statutory reporting, internal controls, and team leadership within a stable, growing business. Key Responsibilities Lead an accurate, compliant accounting function with strong internal controls. Manage statutory reporting, VAT and tax submissions, transfer pricing, and year-end requirements. Deliver timely, accurate month-end management accounts and financial reporting. Improve financial processes, workflows, and systems. Oversee receivables, cash flow, and relationships with banking partners. Ensure adherence to group accounting standards and four-eyes controls. Liaise with auditors, group finance teams, HR/payroll, and operational staff. Manage, mentor, and develop a small finance team. About You Strong Excel ability and software savvy Strong analytical and organisational skills, with the ability to manage multiple deadlines. Confident improving processes and leading small teams. Qualified Accountant or qualified by experience This role is suitable for someone looking for a stable business with long term career progression opportunities. This role will offer hybrid working.

SF are excited to be partnering exclusively with a brilliant client of ours who are looking for a Senior Credit Controller near Derby City Centre on a full time, permanent basis. Salary up to £32,000 (This will increase after probation) 3 days working from home Full time - 37 hours 20 days + bank holidays + option to buy additional holidays Parking Job duties: - Support and mentor Credit Control Assistant. - Manage and monitor accounts, ensuring regular reviews and appropriate actions taken in line with policy. - Work alongside Income to resolve queries. - Hold regular meetings with the relevant Managers to review account status and issues. - Preparation of files to third-party solicitors when the company has been unsuccessful in obtaining payment. - Assist with ensuring that all Direct Debits are collected on time and posted to the ledger. - Assist with cash allocation when required. - Ensure compliance with company policies, procedures, relevant codes of practice, and legislation. - Provide ad hoc support to the wider organisation as required. - Support with audits. - Manage and monitor the Bad Debt Provision and related reporting. - Develop, document and maintain up to date transactional process documentation. - Identify and discuss any process improvements. - Manage the credit control inbox, ensuring queries are resolved promptly to prevent escalation. The ideal candidate will have the following: - Proven experience working in or a similar position - Great communication skills - Team player and personable - Excellent attention to detail

An exciting opportunity has arisen for a skilled and motivated Finance Business Partner to join the Central Finance Team of a forward-thinking public sector organisation based in Halesowen. This role is ideal for a finance professional who thrives on meaningful collaboration, data-driven decision. Working under the direction of the Head of Finance you will provide high-quality financial business partnering to senior leaders ensuring financial compliance, robust reporting and excellent value for money. Key Responsibilities - Provide an efficient, professional and insightful finance business partnering service. - Prepare monthly management accounts and year-end forecasts, delivering clear variance analysis and supporting commentary. - Work closely with senior leaders to develop annual budgets and support financial planning. - Carry out financial modelling and scenario planning to support strategic decision making. - Advise and support budget holders, ensuring they have accurate, timely information and understand their financial responsibilities. - Maintain high-quality data within finance systems and ensure compliance with all relevant financial regulations and guidance. - Support funding claims, grant applications and value-for-money reviews. - Attend senior leadership meetings as required and contribute to ongoing financial planning conversations. Please get in touch if this sounds of interest.

SF are excited to be partnering exclusively with a brilliant client of ours who are looking for a Senior Billing and Reporting Coordinator near Derby City Centre on a full time, permanent basis. Salary up to £32,000 (This will increase after probation) 3 days working from home Full time - 37 hours 20 days + bank holidays + option to buy additional holidays Parking Job duties: - Run and post system generate invoice batches and validate data provided by the AR team. - Process manual invoice and credit requests with the correct coding, authorisation and documentation. - Manage Direct Debit runs, including preparation, posting, and reconciliation. - Compile month end billing reports and reconcile with the general ledger. - Produce Monthly KPI's for AR and Credit Control - Provide insights and support analysis of trends or exceptions for the Credit and AR Manager. - Maintain audit trails and documentation for billing and reporting processes. - Provide guidance on billing procedures and system processes. - Ensure all statements are issued in accordance with service level agreements and organisational requirements. - Maintain personal and professional development to meet the changing demands of the role and participate in appropriate learning and development activities. - Ensure financial controls and processes adhere to policies for accountable areas. - Support the AR and Credit Manager in delivering audit requirements and providing information to the Financial Accounts team as requested. - Ensure compliance with companies policies, procedures, relevant codes of practice, and legislation including but not limited to all billing activities. - Identify financial control and process improvements, and implement changes to strengthen the control environment and increase the efficiency of the team.

ISOC Tier 1 Engineer Location: Horwich, Bolton Salary: £28,500 + Benefits Hours: 24/7 Shift-Based Role The Opportunity We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond. If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you. Key Responsibilities Provide 1st line triage, investigation, and resolution of network and security alerts Monitor and support customer environments including routers, switches, firewalls, and related tools Escalate issues to Tier 2 engineers where required Work closely with customers and internal teams to ensure timely updates and high-quality service Maintain accurate incident records and contribute to service improvement Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in structured learning and certification programmes to build towards Tier 2 responsibilities Skills and Experience Required A strong interest in networking or cyber security-formal study or self-learning welcomed CCNA (completed or in progress) or equivalent foundational networking knowledge Understanding of networking technologies such as Cisco, Aruba, or Juniper (training provided) Experience in a service desk, MSP, NOC, or technical support environment is beneficial but not essential Confident communicator with solid problem-solving skills Ability to work in a fast-paced shift-based environment Must be a British national and eligible for Security Clearance (PV3) Shift Pattern and Team 24/7/365 shift rota, typically week-on/week-off Shifts typically start between 7:30am-8:00am On-call rota included (including weekends and bank holidays) Join an established ISOC team with experienced Tier 2 Engineers on hand for support and development What's on Offer Salary: £28,500 Full training plan with funded certifications (Cisco, Juniper, and security technologies) Clearly defined career pathway to Tier 2 roles Exposure to a wide range of technologies and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) + your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave Active social calendar and professional development opportunities Apply Now If you're enthusiastic about starting or growing your career in networking and security within a dynamic ISOC environment, apply today to be considered.

Finance Administrator - Billing / Sales Ledger Hybrid Immediate Start Contract with Potential to go Permanent My client, a well-established and growing organisation, is seeking an experienced Finance Administrator with Billing / Sales Ledger Administrator to join their team on a long-term contract with a strong possibility of becoming permanent. This is an immediate start role with excellent opportunities to develop. Hybrid - 4 days on site, 1 day from home Contract with a realistic opportunity to go permanent Key Responsibilities : Managing a high-volume, complex billing process with accuracy and precision Raising customer invoices and credit notes in a timely manner Reconciling accounts and resolving invoice discrepancies Maintaining the sales ledger, ensuring all transactions are posted correctly Liaising with internal teams and customers to resolve queries Supporting month-end processes and reporting Providing general finance and administrative support where needed Key Experience : Previous experience in billing or sales ledger is essential Excellent attention to detail and organisational skills Strong communication skills - able to liaise professionally with customers and internal departments Ability to work independently and manage workload effectively Someone who can start immediately or on short notice Key Information : Hybrid working model (4 days on site) Supportive finance team and collaborative office culture Opportunity to secure a permanent role Competitive salary Immediate start

My client are a rapidly growing business based in Runcorn. Due to internal promotions they are recruiting this role on a permanent basis into their vibrant and expanding finance function, this is an excellent opportunity for someone who is looking for a progressive role in a large business. As a Commercial Finance Business Partner you will be responsible for helping to drive growth and increase profitability in the product and commercial side of the business. This will include providing commercial insight and analytical support for projects and investment appraisals, analysing investment opportunities and providing accounting data throughout project lifestyles, acquisitions and transitions, leading budgeting and forecasting liaising with key stakeholders in order to do this, as well as identifying trends in revenue, margin and cost whilst providing insight and solutions on how to improve these areas. This role will suit a qualified finance professional who has experience in a commercial role contributing to growth and increased profitability, with excellent communication skills in order to business partner with key stakeholders effectively. The salary is paying up to £70,000 dependant on experience with an attractive benefits package that includes a car allowance, bonus and excellent flexibility on hybrid working. The business is in a great place and is growing rapidly so there will be fantastic opportunities for you to develop and progress your career.

Head of Marketing Location: Birmingham (Hybrid) Salary: £50,000 - £60,000 About SF Recruitment SF Recruitment is a leading specialist recruitment business committed to connecting top talent with exceptional opportunities. We are now seeking a Head of Marketing to help us elevate our brand, drive engagement, and implement strategic marketing initiatives that will move the needle for our business. Role Overview This is a senior-level, strategic marketing role designed for an experienced professional who can think outside the box and bring fresh ideas to the table. You will work closely with the Senior Leadership Team to shape and execute a marketing strategy that enhances brand visibility, strengthens our market position, and drives business growth. Key Responsibilities Strategic Marketing Leadership: Develop and implement a comprehensive marketing strategy aligned with business objectives. Brand Building & Visibility: Elevate SF Recruitment's brand presence across all channels, ensuring consistency and impact. Content & Thought Leadership: Oversee content strategy to position SF Recruitment as an industry thought leader. Digital Marketing Oversight: Provide strategic direction for digital campaigns, SEO, social media, and paid advertising. Lead Generation & Engagement: Design and guide initiatives that drive qualified leads and increase client/candidate engagement. Campaign Management: Set the vision for integrated marketing campaigns that support business growth. Process Improvement: Introduce new marketing processes, tools, and best practices to enhance efficiency and ROI. Stakeholder Collaboration: Partner with senior leadership to ensure marketing initiatives support overall business strategy. Team Leadership: Manage and mentor a small marketing team, fostering collaboration and professional growth. Performance Reporting & ROI: Establish clear reporting frameworks and analytics to measure marketing effectiveness and demonstrate return on investment to senior leadership. What We're Looking For Proven experience in senior marketing leadership roles. Strong expertise in brand building, digital marketing, and content strategy. Ability to think strategically, innovate, and implement processes that deliver measurable impact. Excellent understanding of B2B or B2C marketing, lead generation, and engagement tactics. Recruitment industry experience is not required, although experience working with sales teams is a desirable. Why Join Us? Shape the Future: Play a pivotal role in defining and executing the marketing vision for a respected recruitment brand. Strategic Impact: Work directly with senior leadership to influence business direction and growth. Creative Freedom: Bring fresh ideas and innovative strategies to the table, your voice will matter. Collaborative Culture: Join a supportive, forward-thinking team that values creativity and results. Professional Development: Lead and mentor a small marketing team, helping them grow while expanding your own leadership experience. Flexibility: Family friendly work culture with hybrid working model.

SF Recruitment are currently recruiting for a Credit Controller for a long term contract based in West Bromwich, Birmingham. Key Responsibilities: Manage your own portfolio of customer accounts Proactively chase overdue debt via phone and email Resolve invoice and payment queries promptly Maintain accurate records and update the ledger daily Prepare aged debtor reports and highlight risks Work closely with internal teams to ensure timely payments Support with month-end tasks as required What We're Looking For: Proven experience in end-to-end Credit Control (essential) Strong communication and negotiation skills Ability to work independently and manage workload effectively Confident using accounting systems and Excel Someone who can pick things up quickly and add value from day one What's on Offer: 6-month contract starting January Competitive pay A supportive, friendly finance team Potential for extension depending on business needs

Credit Controller - Birmingham Location: Birmingham, West Midlands Industry: Professional Services Contract Type: Full-time, Permanent Salary: Competitive, dependent on experience A large professional services business is seeking a proactive and detail-oriented Credit Controller to join its Client Finance team in Birmingham. This is an excellent opportunity to contribute to a reputable organisation while developing your skills in a collaborative and high-performing finance function. About the Role Working within a focused and supportive team, you will be responsible for the recovery of outstanding monies from commercial tenants/occupiers. Your role will involve effective communication with tenants, internal stakeholders, and external partners to ensure prompt collections, query resolution, and accurate financial reporting. Key Responsibilities Proactively chase arrears in line with agreed recovery policies and timescales. Maintain accurate records of payment performance and agreed repayment plans. Liaise with surveyors, client accountants, and tenants to resolve queries efficiently. Monitor and report on aged debtor positions and provide input into credit control reports. Escalate unresolved issues, including instruction of legal proceedings where appropriate. Ensure tenant queries and disputes are logged and resolved within 24 hours. Assist with the allocation of cash receipts and identification of unallocated funds. Maintain compliance with all internal controls and contribute to performance improvement. About You Previous experience in a credit control or rent collection role, ideally within a professional or property-based environment. Excellent communication skills, both written and verbal, with a confident and professional telephone manner. Strong attention to detail and ability to manage competing priorities effectively. Knowledge of credit control procedures and data protection best practices. Proficiency in Microsoft Office, especially Excel, and experience with accounting systems (Trace Tramps, Yardi, Qube, or similar) is advantageous. A relevant qualification in credit control, accounting, or debt management is desirable. What's on Offer A supportive, high-performing team environment Professional development opportunities Hybrid working flexibility (subject to role requirements) A company culture focused on integrity, professionalism, and excellence

2nd Line Support Engineer IT Security Focus - Onsite The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and with a view to gradually move into an IT Security/CyberSec focused position within the company. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at a basic network level: WAN and LAN connectivity, routers, firewalls, and IT security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Key Technical Background Office 365 Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory Google Workspace Administration Google Workspace Apps (very similar to Microsoft suite) User Creation / management AD Permissions management Group Policy Understanding of network concepts Antivirus and vulnerability monitoring System Patching Desirable Background CompTIA Security+ or similar IT Security certifications Keen interest in cyber security and understanding of key concepts and protocols. Understanding and exposure of the Cyber Essentials, ISO27001, and NIST frameworks. Previous experience within a SOC environment. Experience within IT Security, inc. patching, vulnerability Experience with SIEM or Service Desk toolsets. Essential Requirement for the role Access to your vehicle for limited travel needs Ability/willingness to gain SC clearance

SF Recruitment are currently working with a fantastic organisation in the recruitment of an interim Assistant Finance Business Partner. The Assistant Finance Business Partner will provide support to the Finance Business Partner, by providing insightful financial analysis and the checking and challenging financial performance. Key tasks: - Supporting the Finance Business Partner in providing support and advice on all financial matters - Supporting the Finance Business Partners to ensure that financial results are clearly communicated, by providing detailed timely analysis - regarding actual results and forecasts, proposing options to ensure that the force achieves its operational goals. - Work in partnership with financial accountants, shared services and workforce planning to ensure that financial and workforce information is recorded and controlled in an efficient manner. - Completing all relevant journals and reconciliations, as well as checking and challenging submissions from the business, ensuring the production and dissemination of accurate and timely financial data. - Building strong relationships with the budget holders - Support the annual budget setting process and longer-term financial planning, via the analysis of service area budget proposals, to ensure that budgets and savings plans are robust. - To support project business cases by providing the detailed costings as and when required. - To support the Finance Business Partner to track and monitor project spend to ensure that projects are delivered to time and budget. - Support the development of analytics that track operational demand and the investment of financial resources. - To oversee the completion of all statutory returns - To deputise for the finance business partner as and when required - To share knowledge and good practice across the finance business partnering team. Please get in touch if this sounds of interest.

SF Recruitment are currently partnering with a well-known business in Nottingham to recruit an experienced Accounts Payable Clerk for a short-term assignment. Job Title: Accounts Payable Clerk Location: Sandiacare, Nottingham Duration: Immediate -15th December Responsible to: Purchase Ledger Supervisor Responsible for: Accurate and timely processing of purchase ledger invoices Job Purpose: Ensuring supplier invoices and payments are processed accurately Duties and Responsibilities: - Verifying and processing of ad hoc, monthly and annual purchase invoices and credit notes in the Finance System ready for payment - Resolving purchase invoice queries directly with other internal departments and suppliers via Teams, telephone, email or in person as appropriate - Daily ownership of the finance email inboxes - Supplier statement reconciliation - Inputting and Allocating payments - Dealing directly with supplier calls and emails - Maintenance of purchase ledger accounts - New account setup - Ad hoc work as assigned by the Financial Controller or Purchase Ledger Supervisor Qualifications, Knowledge and Experience: Essential: - Prior experience in purchase ledger - Proficient with Excel - Confidence and ability to communicate with external and internal stakeholders and suppliers If you have experience in a similar role and are able to join immediately and hit the ground running, please apply today.

Purchase Ledger Clerk - £27,500 Temp to Perm Nottingham (Office-Based with Flexible Hours) Are you an experienced Purchase Ledger Clerk looking for your next opportunity in a friendly, fast-paced finance team? This is your chance to join a well-established Nottingham-based business that truly values accuracy, teamwork, and professional growth. SF Recruitment are recruiting for an experienced Purchase Ledger Clerk to join our Finance Team on a temporary-to-permanent basis. This role is fully office-based but offers flexible working hours to support a healthy work-life balance. Ideally you'll have no more than a 1 weeks' notice due to the urgency of onboarding. If you have Sage Intacct experience - that's a big advantage! What You'll Be Doing - Processing, coding, and checking high volumes of invoices - Matching purchase orders and delivery notes - Preparing and reconciling VAT payments - Distributing files for approval and maintaining accurate records - Building strong relationships with suppliers and colleagues - Supporting the team with admin and ad-hoc finance tasks What We're Looking For - 2-3 years' experience in a purchase ledger function - Experience with Sage Intacct or Sage 50 (Intacct experience highly desirable) - Strong Excel skills (intermediate level) - Great attention to detail and impeccable accuracy - A confident communicator with excellent time management - Ideally some exposure to job costing, though this isn't essential Why You'll Love It Here - Competitive salary of £27,500 - Flexible working hours within an office-based environment - Temp-to-perm opportunity with real potential to progress - Yearly bonus structure (upon permanent appointment) - 5% pension contribution (upon permanent appointment) - Supportive team culture where your contribution matters Working Hours: 8:00am - 5:00pm (with flexibility available) If you have a short notice period & you're ready to take the next step in your finance career in a business that will support your growth, we'd love to hear from you!

Machine Learning Engineer is sought by a high growth B2B scale up based in Birmingham city centre. With data-driven creativity at its core their platform uses machine learning to turn business insights into business success. As a Machine Learning Engineer, you'll sit at the intersection of data science, engineering, and commercial strategy, working closely with our product and core engineering teams to translate business challenges into deployable ML solutions. You'll have the autonomy to experiment, iterate, and bring ideas to production that directly impact revenue and user engagement. This role would suit a Machine Learning Engineer with at least three years commercial ML/ AI experience gained working In a mission focussed, product led business. In return this ML Engineer will receive extensive growth and personal development opportunities as the business transitions away from legacy engineering practices. This ML Engineer based near Birmingham should have most of the following key skills: - Demonstrated experience delivering business impact and growth through ML solution design and development - Proven experience in Python, TensorFlow/PyTorch, and modern ML frameworks. - Strong background in data modelling, feature engineering, and model deployment. - Experience with SQL, cloud platforms (AWS/GCP/Azure), and API integration. - A commercial mindset - you think in terms of ROI, not just model accuracy. - Excellent communication skills with the ability to influence non-technical stakeholders. - Experience with real-time bidding systems or customer segmentation models would be a real plus This ML Engineer based near Birmingham will receive the following benefits: - Base salary of between £75,000 - £90,000 DoE - bonus scheme - Hybrid working - Flexible working hours - Personal development scheme - 25 days holiday - Private pension & healthcare - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a commercially minded ML engineer looking for an autonomous environment to grow your career please apply now to be considered and for further info. Machine Learning Engineer Birmingham

Field Service Infrastructure Engineer / 3rd Line Engineer This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint. This will be ideal with candidates with a background within 3rd line support/Infrastructure support mainly covering Network/Server & limited IT security. Key Duties/Responsibilities - IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware - Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix - System documentation to include system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc. - Network Switching; VLAN's, Trunks - Firewalls & Routers; Port Forwarding, Routing Side notes - This will be office based and out to end client sites - Driving licence is essential (with minimum points)

We are looking for a permanent Data Engineer to help implement Quantexa for a global brand based in The Midlands. Hybrid, up to £80k base + benefits. ABOUT THE ROLE We are looking for an experienced Senior Data Engineer with Quantexa expertise to join our growing team, which forms part of a larger, successful organisation working in partnership with a key government client. You will play a pivotal role in shaping and delivering entity resolution solutions for our clients and helping us expand our capability in Quantexa's wider Decision Intelligence platform. This is an exciting opportunity to be at the forefront of emerging demand for Quantexa-based services, leading engagements, influencing solution design, and developing capability across our teams. YOUR RESPONSIBILITIES - Lead the design and implementation of enterprise solutions using Quantexa. - Collaborate with product teams and client stakeholders to define matching logic and ensure high quality data inputs. - Build and maintain data pipelines feeding into matching and analytics services. - Conduct data profiling and analysis to ensure high-quality inputs. - Optimise matching algorithms for performance and accuracy. - Support incident resolution and ensure service continuity. - Share knowledge and coach colleagues to grow Quantexa capability. - Actively participate in Agile ceremonies and work cross-functionally with engineers, analysts and business teams. WHAT YOU'LL BRING Essential Skills and Experience: - Hands-on experience with the Quantexa platform, particularly entity resolution. - Strong data engineering background, including data profiling and integration. - Familiarity with APIs for data access and integration. - Excellent client-facing and consultancy skills. - Experience working in Agile delivery environments. - Drive to share knowledge, mentoring and developing others. - Active SC Clearance, or eligibility to obtain.

Accountant SF Recruitment are currently supporting a superb business in Solihull in the recruitment of an Accountant to work closely with the FC. We are looking for a hands on qualified accountant who is experienced and able to undertake a broad range of duties from transactional postings through to owning the management accounts. The company offer flexible working with 3 days office based and 2 from home. The successful candidate will be fully qualified and be able to produce a full set of management accounts. Benefits include bonus and private healthcare £50,000 Hybrid working This is a lovely opportunity to work within a supportive business in a very interesting business within the financial services sector. If this role is of interest, please apply today.

2nd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP

SF Recruitment are currently supporting their long standing client in the search for an experienced professional in Credit Risk to join the team on a permanent basis. Office based - NG11 (Hybrid option) Full time, Monday to Friday. £24,000 - £30,000 DOE You will be responsible for overseeing and managing both credit and fraud risks within the organisation. This includes identifying, assessing, and mitigating risks associated with customer credit, financial products, and potentially fraudulent activities that could adversely affect the company's financial position and profitability. The role also involves developing and implementing robust credit and fraud risk policies, frameworks, and procedures to ensure the company effectively manages its exposure while maintaining business growth and profitability. Key Responsibilities: Oversee the order release process, ensuring that all orders are vetted for compliance with internal policies, including fraud detection, financial risk, operation risk and ensure each order undergoes appropriate checks in place. Work closely with the sales, finance, and operations teams to assess the risks associated with high-value orders, complex contracts, or orders involving new customers. Expertise in assessing and managing credit risk across different financial products and sectors. Reviewing cash with order and credit applications covering off all elements of potential fraud, analysing the provided information and identifying any exceptions to assist with fraud prevention. The individual will be required to justify and discuss their decisions with their manager. Setting up new accounts on the system. Communicating any decisions to relevant internal departments. Recording all information on a variety of systems and ensuring relevant follow-up dates are set. Managing many existing accounts, performing regular internal reviews ensuring all customers' accounts remain in line with agreed terms, regularly requesting up to date financial information. Maintaining a strong relationship with our credit reference agency and insurance providers. Assisting with reporting and general administration