North & West Gloucestershire Citizens Advice

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help make a real difference within our communities. This is an exciting opportunity to join a well-established and respected charity with an excellent reputation for delivering high-quality advice services and being a great place to work. You will become part of a collaborative and supportive team that is committed to working together, and alongside partner agencies, to achieve the best possible outcomes for our clients. You will play a key role in developing strategic partnerships and identifying new business opportunities that support the organisation s growth, sustainability, and long-term impact. Working closely with internal and external stakeholders, you will help strengthen relationships, increase opportunities for collaboration, and support the continued development of our services and community impact. Key details Position: Head of Partnerships & Business Development Location: Flexible within North & West Gloucestershire (hybrid working available) Hours: 0.6 FTE (approx. 22.5 hours per week) FTE Salary: £44,163 (£26,497 pro rata) Reports to: Chief Executive Officer (CEO) Annual leave and benefits: 27 days plus Bank Holidays Contribution of 7% based on 4% employee contribution Employee Assistance Scheme Birthday Leave Christmas Closure Flexible Working Policy What are the responsibilities? Develop and manage strategic partnerships with local authorities, funders, voluntary sector organisations, and community stakeholders. Identify and secure new business development, funding, and partnership opportunities that support organisational growth and sustainability. Lead and coordinate funding bids, tenders, and partnership proposals in collaboration with the CEO and operational teams. Build strong relationships with funders, commissioners, partners, and local communities to strengthen collaboration and service impact. Represent the organisation at meetings, events, and regional networks, acting as an ambassador for the charity. Support organisational growth and strategic planning by providing updates on partnership activity, funding opportunities, and development progress. What are the requirements? This job is for you if you: Have experience in partnership management, business development, fundraising, or stakeholder engagement. Can build strong relationships and work collaboratively with funders, partners, community organisations, and stakeholders. Are confident identifying and developing new opportunities that support organisational growth and sustainability. Have excellent communication skills, including experience writing funding bids, tenders, or partnership proposals. Are organised, proactive, and able to manage multiple priorities and projects effectively. Can work independently while contributing positively within a collaborative leadership team. It would also be beneficial if you have knowledge of the charity, advice, or voluntary sector, experience working with commissioned services or partnerships, or an understanding of local government and funding environments. Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities. This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career. As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support. You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability. Key details Position: Head of Operations Location: Flexible within North & West Gloucestershire (hybrid working available) Hours: 1.0 FTE (approx. 37 hours per week) Salary: £44,163 Reports to: Chief Executive Officer (CEO) Annual leave and benefits: 27 days plus Bank Holidays Contribution of 7% based on 4% employee contribution Employee Assistance Scheme Birthday Leave Christmas Closure Flexible Working Policy What are the responsibilities? Lead and support advice, health, and community service teams to deliver high-quality and effective services. Oversee day-to-day operations, service performance, staffing, and resource planning. Use data and insight to support continuous improvement, decision-making, and operational performance. Support workforce development, including staff training, volunteer engagement, and organisational capacity planning. Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities. Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements. What are the requirements? This job is for you if you: Have strong operational leadership and people management experience. Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment. Are confident using data and operational insight to support planning and decision-making. Have excellent communication, organisational, and relationship-building skills. Are collaborative, adaptable, and committed to delivering high-quality, person-centred services. Share our values of inclusion, professionalism, integrity, and continuous learning. It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects. Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)