GEM Partnership Ltd

Job Description This vacancy is being advertised on behalf of Gem Partnership who are currently trading as recruitment business, our client is a long-established food manufacturer, based in the Middlesbrough area, due to demand they are looking for an experienced Production Support Operative with an in-date Reach Forklift license to join their team. Duties Using the FLT to find and pick stock ready for loading of the HGV Loading and unloading - goods in & goods out This role may include completing of in-depth paper work - so must be comfortable with this Required knowledge, skills or experience Will hold an in-date Counterbalance License Experience working in a fast-paced warehouse or FMCG is desirable but not essential (Fast Moving Consumable Goods) Flexible on shift work (days/Lates) Have a friendly can-do attitude and work well as part of a team Additional Information Location: Middlesbrough Hours of work: Days Monday - Friday 8am - 4pm & Monday to Friday 10am - 6pm Rates of pay: £13.50 This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

This vacancy is being advertised on behalf of GEM Partnership who are currently trading as a recruitment and training agency. The Logistics Team Leader will be responsible for leading the Despatch area within the plant, supporting the day-to-day management to ship product to the customer. Overseeing a group of team members and ensuring material is received, supplied, stored and transported to meet the business needs. Duties: • Conduct starts of shift brief with team members with focus and safety, people, quality, cost, delivery and environment, compete role call and re-assign tasks as required. • Communicate KPI's so that each employee is aware of expectations and deliverables. • Applications of company policies and procedures including appraisal, discipline, grievance, timekeeping, attendance, training matrix, production reports and figures and substance mis-use etc. • Maintain the required company quality standards ensuring both internal and external customer satisfaction. • Communicate with the teams by utilising the visual management boards delivering shift briefs with focus on quality cost delivery and gathering ideas for improvement. Key Requirements: • Possess the ability to lead and motivate a team of people to succeed by utilising appropriate interpersonal styles including leading by example. • Qualified or willing to progress to a Supervisory Management and Business improvement National Qualification at Level 3. • Able to drive and embrace change by demonstrating a positive attitude towards change, with a willingness to be flexible and adapt to new circumstances particularly with regard to lean manufacturing methodology. • Build effective relationships with work colleagues by demonstrating good participation as a team member, effective contributor and an awareness of other people and the impact on them. Pay Rates and Times £35,000 Monday to Friday - 7am - 3pm (the role will change to 2 shift, 2nd shift being 3pm - 11pm) To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website to get free, expert advice for safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

This vacancy is being advertised on behalf of GEM Premium People who are trading as an employment business. Pay rate - £13.18 per hour Shifts - 6am to 2pm / 10am to 6pm My client based in Newton Aycliffe are currently recruiting for experienced fork-lift drivers who hold certificated training for Counterbalance fork trucks in the Newton Aycliffe area, based on a temporary on-going basis. The ideal candidate should have recent previous experience in operating counterbalance trucks in a multi customer warehouse environment. We are looking for someone who is a team player with a positive and a "Can Do" attitude. This role requires someone who is highly skilled in the operating of fork-lift trucks, has had previous experience in the use of hand held scanners and warehouse management systems, who is observant, and is able to think on their feet in the fast-paced environment of our warehouses to ensure customer requirements are met on time and in full every time. Main Responsibilities & Duties: The operating of a counterbalance truck in a safe manner. To work within the company guidelines for Health & Safety at all times. To work effectively as part of a small team to ensure the swift loading / unloading of vehicles and put away of palletised goods into multi height racking. Scanning of in / out bound freight using hand-held scanners. Picking / Packing of customer goods. 100% compliance to pre-use checks for all MHE used. Additional Duties: Highlight and escalate areas of improvement or unsafe practices. Mentoring new staff in practices and procedures. Supporting the business when necessary for customer requests at short notice. Must have the correct right to work (in date passport or full birth certificate and NI number) and recognised training certificates i.e. RTITB, ITSSAR, AITT etc To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website to get free, expert advice for safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

This vacancy is being advertised on behalf of GEM Partnership who are currently trading as a recruitment and training agency, our client Is looking for a Logistics Co-Ordinator. The Logistics Coordinator is responsible for managing all inbound material deliveries and scheduling in line with production requirements, along with systematic inventory counts and associated analysis. This role ensures timely delivery of materials to production following Goods Receiving processes. Coordination with suppliers, transport providers, and internal teams to meet production deadlines. 1. Goods Inwards Receive incoming deliveries of raw materials (e.g. sheet metal, pressings, components). Check deliveries against purchase orders and delivery notes for accuracy and quality. Book goods into the system (ERP/MRP) accurately and in a timely manner. Apply goods receipt labels to incoming materials. Report any shortages, damages, or discrepancies to planning/purchasing/quality teams. 2. Stock Control Maitain accurate stock records and locations within the system. Support regular stock checks and inventory audits. Analysis required for stock discrepancies from physical PI counts to MRP system. Prepare stock write off documentation for approval. Monitor stock levels and flag potential shortages to relevant teams. Daily expediting. 3. Material Scheduling Formulate weekly material schedules and issue to supply base. Monitor daily adherence of deliveries vs schedule and escalate any deviations. Expedite any shortages that will affect production continuity. Arrange transport for supplier collections as required. 4. Documentation & Systems Accurately complete all goods in activities (delivery notes). Check shop floor data capture vs actual production receipts and amend where necessary. Escalate any deviations of data capture vs MRP system to ensure accurate production recording. Ensure traceability of materials where required. 5. Communication Liaise with suppliers, production, purchasing, and quality teams regarding material availability and issues. Communicate with drivers and transport providers regarding deliveries and collections. Pay Rates and Times £28,000 Monday to Friday - Day Shift To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website to get free, expert advice for safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

Customer Success Team Manager Salary: £45,000 - £55,000 + circa £10,000 bonus Location: Hybrid Working (Newcastle HQ) My client is a fast-growing technology software and services provider delivering a market leading solution targeted to the education sector. As part of their exciting growth plans, they are recruiting for a Customer Success Team Manager to lead their Customer Success function in their increasing client portfolio, ensuring customers get the most out of the services provided and are continually supported and trained. The Customer Success Team Manager does not personally manage customer accounts. Instead, they ensure the Customer Success team, processes, and systems operate effectively to deliver outstanding outcomes at scale. The Role Line manage a team of 5 Customer Success Manager's Set clear priorities, workloads, and performance expectations Coach, develop, and support team members Ensure the team has the product and sector knowledge required to serve education customers Hire and onboard new Customer Success Specialists Take responsibility of customer escalations Ensure the broader Customer Success team are fully enabled with: Product knowledge Release updates Best-practice guidance Support processes Maintain and improve internal documentation, playbooks, and escalation paths Proactively identify and manage 'at risk' customers Champion customer feedback and advocate for customer needs internally Work with the Account Manager to identify opportunities for cross sell and up sell The Person Prior experience of leading a customer success team, in a SaaS or tech environment Experience in Customer Success, Support, or SaaS operations Strong organisational and people-management skills Commercially aware with a customer-first mindset Data-driven and comfortable using CRM and support platforms Calm, structured, and able to manage competing priorities This is a fantastic opportunity to join a growing organisation at an exciting time with genuine opportunities for career development and progression. Alongside this they offer a salary of £45,000-£55,000 DOE, and performance related bonuses. The role supports hybrid working with typically 3 days per week at their Newcastle offices and 2 days home-based once you are up-to-speed. If you feel you have the qualities our client is seeking, please submit your CV and covering letter indicating your current package or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this vacancy. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search.

Job Description Our client based in Peterlee are looking for Production Operatives to work on a busy production line. Ideal candidates will have experience of working in an automotive environment or alternatively manufacturing experience, however training can be provided to those without relevant experience. The role consists of monitoring quality of materials transferred to production line and completing production records as required for production efficiency. Duties Set up and run plant in accordance with SOP's. Machine operation and setting. Ensure equipment is running correctly and safely. Take appropriate action to resolve problems, including stopping the line, when necessary, in order to request assistance from maintenance or supervision. Ensure that customer specification is adhered to and appropriate quality standards are maintained. Ensure that all work areas are kept clean, tidy and free from damaged goods. Carry out quality checks as stipulated in customer specification or advised by the QA Department. Required knowledge, skills or experience Have a can-do attitude Good communication skills Attention to detail Flexible Reliably commute or plan to relocate before starting work (required) Additional Information Location: Peterlee Hours of work: 12hr shift rotation Days - Tuesday - Thursday 7am - 7pm Nights - Monday 11pm - 7am, Tuesday to Thursday 7pm - 7am Rates of pay: £15.63 per hour This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.