Forces Recruitment Solutions Group Ltd

A growing eyewear company is looking for an Operations Manager to improve the performance of the company and ensure customer service and logistical operations align with the company s objectives. The Operations Manager will have strong demonstrable experience in operations management, be able to bring out the best in people, and have experience in delivering results. In addition, the Operations Manager will be able to effectively communicate at all levels, have confidence and courage to face new challenges, and is able to promote the Company s core values. Applications from ex-military personnel are strongly encouraged Key Responsibilities: The specific duties of the Operations Manager include improving performance, managing resources to ensure that customer service and warehouse operational activities align with the expectations for the Company s Centre of Excellence objectives. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. Find opportunities to support team & individual development possibilities Manage warehouse fulfilment efficiencies (inclusive of import & export) & all inventory controls Ensure products are accurately picked and packed on a per-order basis for dispatch to customers Goods in/out: Receive product from suppliers, ensuring physical count matches purchase order/invoice, and resolving discrepancies Monitor all fulfilment KPIs and ensure that Customer SLAs are satisfied Oversee operational systems, processes, and infrastructure while looking for opportunities for improvement, whilst ensuring all operations are carried out in an appropriate, cost-effective way Support the Sales Team s efforts by ensuring that deliverables are supported by great customer service Development and implementation of operational procedures and policies Telephony system & general equipment management, including I.T & peripherals Manage general office maintenance & security controls for the building (CCTV) Support Senior Management with logistics contract negotiations Own the completion and delivery of other projects as assigned Build and maintain productive relationships with business leaders & all stakeholders Knowledge, skills and qualifications: Essential: Can demonstrate outstanding attention to detail, administration, and documentation control capability and with proven aptitude for organising Have a heightened awareness of operational concerns, the ability to be agile whilst retaining objective focus and be responsive to time-sensitive issues Excellent organisational skills to coordinate daily team activities Able to demonstrate personal motivation and drive to deliver results You will be engaging and have a positive approach, demonstrating an awareness of personal brand and impact and have a great team spirit Emotionally intelligent; a team player with exceptional listening and communication skills Experience of working with various software, operational platforms and tools System-minded, able to pick up and integrate with new systems or processes and data reporting Proven work experience as Operations Manager or similar role Customer Service Management experience Outstanding line management experience with proven Leadership ability Salary: £45,000 £50,000 Benefits: To be discussed further at the interview stage

A leading company in the maritime sector is looking for an ISR Analyst to provide frequent reports using various technologies for their customers. The IR Analyst will have previous experience processing SAR and RF data, have relevant qualifications in remote sensing, and be familiar with tools relating to GIS and mapping analytics. In addition, the ISR Analyst will be able to clear SC vetting, can analyse and resolve complex ISR issues, and have strong teamwork and communication skills. There will be international travel. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Produce daily ISR intelligence reports, primarily for the maritime sector Assist in defining and identifying specific sources that will enrich ISR reports, including OSINT, HUMINT, SIGINT Contribute to specific sales campaigns as an ISR Analyst Subject Matter Expert (SME) Support Product Managers as an ISR SME to develop strategies for Product roadmaps Provide advice on User Interface usability for ISR operations Deliver ISR training courses Knowledge, skills and qualifications required: Have previous experience processing RF and SAR data Familiar with a range of tools and products relating to GIS and mapping analytics Have relevant qualifications in remote sensing, Earth Observation or similar Able to clear SC vetting Ability to analyse, evaluate, and resolve complex ISR issues Have strong teamwork, organisation, communication, problem-solving and customer-facing skills Open to travel worldwide Salary: £45,000 to £55,000 DOE Benefits: Pension 8%, hols 28 days + BH, Life, Medical and Dental plan

A specialist hire company in the construction sector is seeking a Site Electrical Engineer to carry out on-site customer maintenance and installations on Company products to ensure the site environment is clean and safe. The Site Electrical Engineer will have a minimum level 3 electrical qualification, SC clearance, a full and clean driving licence, CSCS card (minimum technical), and previous construction site experience. In addition, the Site Electrical Engineer will have working knowledge of LEVs and ideally have health and safety qualifications. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Carry out on-site technical engineering installations, maintenance, and inspection on all relevant equipment Carry out equipment breakdowns as and when required Maintain a high level of site health and safety awareness Perform ad-hoc workshop/stores duties Knowledge, skills and qualifications: Essential: Minimum level 3 Electrical Engineering qualification Construction site experience Working knowledge of LEV CSCS / ECS card (technical or above) A full and clean Driving licence Have SC clearance Good customer relationship, IT and communication skills Desirables: Have a level 3 Health & Safety qualification Salary: £50,000 to £60,000 DOE Benefits: Company bonus, Pension scheme, Private healthcare, 23+8 annual hols, Friday free lunch, company van