Harrods Aviation

Job Title: Female Security Officer Location: Luton Airport Salary: 29,689 per annum Job Type: Full Time, Permanent Closing Date: Wednesday, 4 March 2026 About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. Due to the fact that the role requires personal physical contact with customers, please note that we can only consider female candidates at this time. About The Role: We are currently recruiting for a female Security Officer to join our established, reputable team at our Luton base. Reporting to the Duty Security Officer, the Security Officer's role is to provide world class aviation security on behalf of the company to its customers from various countries and to actively assist the customer service team. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. Duties include, but are not limited to: Conducting aviation security procedures and the operation of equipment necessary to the task, such as x-ray, ETDE and access control. Conducting searches on passengers (female agent on female passengers), staff, luggage, vehicles, company visitors as required and dealing with the surrendering of prohibited items; making accurate reports on any problems such as luggage confiscated, persons detained, trespassing and damage to the building. Establish, manage and develop relations (internal and external), by actively listening to expectations and shared needs, by communicating persuasively, and by handling any conflicts, as necessary. Remain calm and focused when managing front line relations and/or operational activities and under time constraints or a heavy workload, by identifying effective strategies to resolve conflicts/differences and manage tension (internal or external). Patrols of the company property, reporting any building damage; inspecting and adjusting any security equipment and report any faults accordingly. Providing assistance to other departments which will include assisting with a presence at our reception area when required, assisting as a front of house porter and assistance in basic ramp duties (full training will be given). About you: You must be physically fit and able to do job and have full vision (with the use of aids as necessary). You will be required to pass appropriate tests to obtain an airside driving licence within a probation period. A full UK driving licence for a minimum period of one year is required and you will need to provide a five year checkable work history. You must also hold the right to live and work in the United Kingdom and have been resident in the United Kingdom for a minimum period of 3 years. You will require CTC clearance for this role. The successful applicant must be flexible and professional. Working Hours: The Luton base operates 24 hours per day, 7 days per week, 365 days per year. You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, nights, weekends and bank holidays. This will normally be a 4 on 4 off shift pattern. The standard shift is 11 1/2 hours, with a 30 minute unpaid break (total 12 hours) and the average working week is 40 hours. During one shift set per calendar month you will be deemed to be a flexi shift worker. During this set of shifts you may be requested to alter your shift hours to suit the needs of the business and note that it is a condition of your employment that you may comply with such reasonable request to work. Initial training will require a period working Monday to Friday. Benefits: Enhanced annual leave entitlements (dependent on shift pattern and pro rated during first year dependent on start date) Holiday Purchase Scheme Happy Birthday Day Harrods Retirement Savings Plan Foundation (Contributory Company Pension) Harrods Rewards Card (staff discount) Onsite parking Full uniform also provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Aviation Security, Security Officer, Security Guard, Experienced Security Officer, Female Security Officer, Security Enforcement Officer, may also be considered for this role.

Job Title: Lounge Service Agent Location: London Stansted Airport (CM24 1AN) Salary: 19,727 per annum (Based on a 25 Hour Working Week) Job Type: Part Time, Permanent Working Hours: The average working week is 25 hours About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting a Lounge Service Agent, to work at our Stansted base on a part-time, permanent basis. Working as part of the customer service team, the Lounge Service Agent is responsible for maintaining the reception area, passenger lounges, crew lounges, conference rooms to a high standard and arranging security clearance for visitors and vehicles. This role will include all aspects of Lounge Service and Reception, including the preparation of lounges and meeting rooms prior to guests' arrival; welcoming guests to our facility; hosting passengers whilst in the lounges; stocking and re-ordering consumables for the passenger and crew lounges and processing of company mail and couriers. The role will also include some driving as you may be required to collect visitors and crew from nearby hotels. The Lounge Service Agent is required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. The role can be demanding, requiring individuals to be organised and able to co-ordinate and communicate with all other departments. You will have to be multi-skilled, often having to undertake several tasks at once, whilst ensuring that you maintain a professional attitude and image at all times. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. Working Hours: The Operations Department operates 7 days per week, 365 days a year. You will be required to work as part of a team on a 4 on 2 off shift pattern, which will include working earlies, days, lates, weekends and bank holidays. Rostered shifts will usually be between the hours of 0830 and 1900, however flexibility is required as hours may need to be adjusted to accommodate customer needs. The average working week is 25 hours. The Successful Candidate: Ideal candidates will have a proven knowledge of Customer Services, which will have been gained working in a 5 hospitality environment or within the First / Club / Business class cabins of the airlines renowned for their customer service standards. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential as are strong administration skills and computer literacy. You must hold a full UK driving license and have access to your own transport, to enable you to commute to our location out of hours when public transport is not available. You must also have a five year checkable employment / education history. You must hold the right to live and work in the United Kingdom. Benefits: Enhanced annual leave entitlements (6 weeks increasing to 7 weeks over 5 years) Happy Birthday Day Holiday Purchase Scheme Harrods Rewards Card (staff discount) AES contributory pension scheme Free on-site parking Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Hospitality Service Advisor, Hospitality Client Services, Hospitality Lounge Assistant may also be considered for this role.