The Portfolio Group

Supercoach Sales Trainer Up to 30,000 plus up to 20,000 bonus Based in Hickley (onsite), occasional travel to Glasgow The Portfolio Group are working with an industry leading and award winning organisation who have been established in the market for over 80 years. This business provides a consultancy to small to medium enterprises. As a Supercoach Sales Trainer you will work with their telesales function to ensure everyone is maximising sales through training and coaching sessions. You will deliver a range of sales focused learning solutions to develop knowledge, skill and strengths of the sales team. You'll play a key role in shaping a high-performing, motivated telesales team. Working closely with the Head of Learning and Development, you'll deliver engaging, results-driven training programs that equip our sales teams with the skills and confidence to exceed expectations. As a Supercoach Sales Trainer you will; Deliver engaging induction and ongoing training for Telesales Executives across the Croner Group. Travel regularly to Glasgow to support and develop the sales team. Identify individual training needs and work with managers to boost performance. Maximize sales productivity through Salesforce training and best practice sharing. Design and update training materials in line with business goals. Maintain high training standards, ensuring all BSTs meet performance targets. Track training progress and review results monthly with leadership. Share best practices to drive a culture of coaching and continuous improvement. As a Supercoach Sales Trainer you will have; Proven success in a fast-paced, high-energy call centre environment. Experience training small to mid-sized sales teams (6-15 people). Strong ability to design and prepare engaging training materials. Skilled in 1:1 coaching and delivering constructive feedback. Proficient with CRM systems (Salesforce experience preferred). Excellent written and verbal communication skills. Deep understanding of the sales process with an engaging delivery style. 50666KAR INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

HR Business Partner Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. We are looking for a highly motivated, passionate HR professional who would be responsible for providing HR and Employment Law advice and assistance to support client needs. The Advice Business Partner will actively own cases to resolution, building rapport and relationships with clients on each interaction. Key Responsibilities: To ensure that personal knowledge of employment law and HR best practice is continually updated. To advise, assist and guide clients with all employment law/HR enquiries received. To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database. Attend legal briefings and internal company training to ensure that advice provided is compliant with our services. Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided. To work in line with the departmental KPIs, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLAs. Offer clients options regarding the take up of other products we provide and make recommendations accordingly. Deliver HR and employment law related training via webinar or in person if required. Always maintain a professional and responsible attitude. What we're looking for: Ability to work in a fast-paced environment. A dynamic and flexible approach, as well as the ability to work under pressure. Practical experience. A willingness to develop your career as a HR professional. An enthusiasm for generating new business referrals. Ability to learn, research and interpret law quickly and effectively. Ability to prioritise and work unsupervised as required. Ability to work to deadlines. Excellent communication and written skills. MS Office knowledge and experience. Benefits Enhanced holidays - 25 days increasing after continuous service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing after continuous service Group life insurance Travel Season Ticket loan scheme Milestone recognition Discounted products and memberships Discounted food and drink. Cycle 2 Work scheme after probationary period On site Gym 50658BGR2 INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG21R33 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG29R41 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume customer service role. For the first 30 days of a clients contract, you will be responsible for dealing with any issues, general queries and technical questions they may have about the software, helping them to navigate the system and being a point of contact. You will be keeping in regular contact via calls both inbound and outbound and on Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! With a clear progression pathway and regular salary increases, this is an amazing opportunity for someone with good experience in customer service looking for a new challenge. Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG24R37 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Job Title: B2B Sales Executive Location: Hinckley, Leicestershire Salary: Competitive Base Salary + Guaranteed Bonus + Uncapped Commission OTE 40k+ About Us: Are you passionate about sales and eager to be rewarded for your hard work? I am supporting a leading Tax & Accounting, HR, and Compliance Consultancy who are renowned for their commitment to excellence and innovation, who are offering a unique opportunity to a driven and motivated Sales Executive to join their team in Hinckley, Leicestershire. B2B Sales Executive Key Responsibilities: You will Identify and target potential clients through cold calling, networking, and other outbound sales strategies. Engage with prospects to understand their needs and present tailored solutions that demonstrate the value of our offerings. You're expected to consistently meet or exceed monthly and quarterly sales goals, driving revenue growth for the company. You're going to accurately record all sales activities, client interactions, and pipeline progress in the CRM system. You will collaborate and work closely with the sales and marketing teams to align strategies and share market feedback. What We're Looking For: You will have a minimum of 1-2 years in B2B or B2C outbound sales, with a proven track record of achieving targets. Exceptional verbal and written communication abilities, with the talent to persuade and influence. You will be a self-starter who is motivated by success and financial rewards, demonstrating resilience and determination. You will be tech-savvy, a proficiency in using CRM systems and Microsoft Office Suite. What my client offers: Competitive base salary Base salary with an achievable OTE of 40,000 & uncapped commission allowing you to directly benefit from your successes. You will also receive a 500 p/m for your first 3 months. You will qualify for performance-based incentives, bonuses, and regular team celebrations to reward and acknowledge your hard work. You will receive professional and supportive development with ongoing training and opportunities for career advancement within the company. 25 days annual + bank holidays + Birthday Off Free onsite access to newly fitted 'Rainy Days' Gym Access to EAP (free online counsiling) How to Apply: If you are a motivated sales professional looking to take your career to the next level and reap the rewards of your dedication, apply now on the below link. I look forward to your application and exploring how you drive success and achieve excellence in sales! 50564GL INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Do you thrive on building relationships, driving engagement, and making partnerships work harder? I'm supporting a market-leading professional services organisation in their search for an Associations & Partnerships Coordinator to join a fast-paced, high-growth team with real progression potential. This is a varied role combining account management, partnership development, and marketing coordination. You'll manage day-to-day relationships with association partners, create engaging initiatives, and work closely with internal teams to maximise engagement and revenue. Day to Day Managing and developing existing association and partnership relationships Coordinating campaigns, communications, and marketing collateral Supporting the launch of new partnerships and initiatives Working cross-functionally to drive lead generation and engagement Continuously reviewing performance to improve partner value and results YOU? Strong communication and organisational skills Experience in account management or client-facing roles Creative, detail-focused, and commercially aware Proactive, confident, and comfortable in a busy environment You'll be joining a business that invests in its people, encourages ideas, and offers genuine career development opportunities in a collaborative, energetic setting. Interested? Get in touch with me to learn more or apply! 51067CC INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Do you love turning insight into high-impact marketing campaigns that actually drive growth? I'm supporting a market-leading, multi-award-winning organisation as they look to hire a Partnerships Marketing Lead into their growing Partnerships team. Reporting into the Head of Partnerships, you'll take the lead on targeted lead generation and nurture campaigns, working cross-functionally with sales, content, data and marketing teams. This is a hands-on role with real ownership, where strategy meets execution. What You'll Be Doing Designing and delivering inbound, outreach and nurture campaigns Working closely with sales and partnerships to target key customer profiles Managing end-to-end multi-channel campaigns, from brief to delivery and review Coordinating content across email, webinars, video, landing pages and partner channels Monitoring performance, reporting on leads, and optimising campaigns Supporting sales enablement with strong, up-to-date collateral What They're Looking For 5+ years' experience in lead generation and campaign marketing Strong digital marketing and copywriting skills (email & web) Experience with campaign management tools (e.g. Jira), CRM and analytics (GA4, Excel, Salesforce) Highly organised, detail-driven, and confident working cross-department Creative mindset with solid commercial awareness Interested? Get in touch with me to find out more or apply! 51067CCR INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Job Overview Portfolio are proud to represent our clients in their search for a Solicitor. We are looking for a bright, confident Solicitor, either newly qualified or tenured, with strong commercial and/or employment law experience, to work in a dynamic team covering a broad range of legal matters including the preparation and conduct of litigation. A specialism in Employment Law would be a desirable skill for this position, but not essential as they do deal with a broad spectrum of matters across commercial, corporate and civil. The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation. We are looking for someone with exceptional communication skills to provide commercial and pragmatic advice to clients and a range of stakeholders within the Group. Day-to-Day Responsibilities Conduct of County Court Litigation Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions Non-contentious employment law issues and handling Employment Tribunal cases Advice and assistance to companies and associated businesses within the Group What you Bring to the Team Experience across a good range of practice areas within a leading Law Firm or In House. A real commitment to remarkable client service A positive approach to a busy workload, team ethic and business development A commercially focused approach with the ability to communicate with a range of clients and stakeholders. Why Join our Team? This is a really great opportunity to assume significant responsibility from the start of your tenure and get real job satisfaction from problem solving, developing relationships with clients and businesses across the Group. This is a significant opportunity for career development, but whatever your starting point or experience, you are guaranteed to grow and develop your knowledge and abilities and will feel that you are making a real difference in a brand new, commercially focused, service-led law firm. 47285LF INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Operations Coordinator Manchester 24,000 - 26,000 Are you looking to kick start your career in the corporate world? We are on the hunt for an outstanding customer service and operations professional to join a truly service-led, people-focused organisation - the UK's market leader in health and wellbeing support! We're seeking an enthusiastic, motivated and highly organised individual who thrives in a dynamic environment. As Executive Assistant / Operations Coordinator, you will play a pivotal role in supporting the Senior Leadership Team and ensuring the smooth running of daily operations. You'll bring a proactive, solutions-focused approach, a keen eye for detail, and the ability to balance multiple priorities - always maintaining the highest standards of professionalism and accuracy. Day to Day Provide high-level administrative and operational support to the Senior Leadership Team. Support with HR processes - onboarding, leaver administration, and maintaining accurate personnel documentation. Manage absence, sickness and lateness records, ensuring full compliance with company procedures. Oversee payroll memos and resolve ad-hoc payroll queries. Produce weekly, monthly and ad-hoc reports for leadership and stakeholders. Coordinate and prepare meetings, events and conferences, ensuring seamless execution. Lead and coordinate end-to-end recruitment activities. Liaise with property management to report and resolve any facilities issues. Contribute to employee engagement initiatives, helping drive a positive and connected culture. Undertake other key projects and administrative duties as required. YOU? Exceptional organisational skills and meticulous attention to detail. Confident communicator with strong interpersonal skills. Proactive, adaptable and able to thrive in a fast-paced, evolving environment. Experience in a support, operations or HR-focused role. Passionate about people, wellbeing and delivering exceptional service. 50259CCR2 INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Portfolio Payroll are really excited to be partnering with a fantastic market leading business on the outskirts of York. This is a senior role and will be a highly strategic position, experience of system configuration and in particular Dayforce would be an advantage This is a real opportunity to work as part of a passionate team pf payroll professionals driving the inhouse service to the next level and integrating multiple payrolls for a business growing through strategic acquisition. With responsibility for a large overall team demonstrating strong leadership skills within a fast paced and complex payroll. If you want to work for a company that is a true leader in their field and have experience of working at a Senior / Head of Level, implementing change and driving a culture of continuous improvement. Be part of a growing business, with fantastic aspirations Be part of exponential growth, developing and leading teams Lead on integration as a result of business growth Drive change and foster a culture of continuous improvement 51017GO INDPAYN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

We are working for an award-winning Global organisation and leading provider of comprehensive HR & payroll solutions who are looking for a Business Development Partner - Payroll Software for their payroll services team. Dedicated to helping small and medium-sized businesses (SMEs) streamline their HR & payroll processes, ensure compliance, and save time; this innovative SaaS business have designed a system to meet the unique needs of growing companies, offering a seamless, reliable, and cost-effective solution. This is a fully office-based role in Manchester City Centre in a modern office with a free gym onsite and close to the main transport network. While office-based, you'll be out meeting with prospect clients regularly and can get a company car. Role Overview They are seeking a dynamic and results-driven Business Development Partner - Payroll with a specialisation in payroll services to join a team established in April this year. Having initial success leveraging their existing client-base, in this role, you will be responsible for driving the growth of our payroll services division by acquiring new clients. You'll require strong sales acumen to identify prospects and nurture new relationships, while utilising payroll knowledge to be able to understand and assess their unique payroll challenges, resulting in promoting tailored solutions that meet their specific needs. This is a critical position for the payroll team with the prospect of significant financial reward if successful with uncapped commission and an OTE of 150K. As a Business Development Partner you will: Proactively target and engage SME clients to drive adoption of their payroll solutions Convert high-quality inbound leads into loyal payroll software customers Uncover client pain points through deep needs analysis and deliver tailored payroll solutions Build lasting relationships with SME decision-makers to fuel long-term growth Deliver compelling, hands-on demos that showcase the simplicity and power of our payroll software Meet face-to-face with clients to strengthen trust and close deals Partner with marketing to craft high-impact sales content and campaigns Stay ahead of market trends and competitor moves to sharpen sales strategies Report regularly on pipeline, performance, and revenue forecasts to senior leadership To be considered for this role, you'll need to have proven experience within business development or sales, and require knowledge of payroll software services: Proven track record in sales or business development, and experience with payroll software services Success selling to SMEs with deep insight into their unique needs and growth potential Exceptional communicator and negotiator with standout presentation skills Skilled at building instant rapport and lasting client trust Highly organised multitasker with strong time management abilities Driven, proactive, and passionate about empowering business success Confident user of CRM systems and sales tools How you'll benefit as a Business Development Partner : 40,000- 50,000 base DOE + uncapped commission, with OTE of 150K Company car or car allowance Uncapped monthly commission structure Daily, weekly, and monthly performance incentives Profit share scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Access to an Employee Assistance Programme INDMANS 48797KAR5 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Office Planner Hinckley HQ - 5 Days Onsite 23,000 - 24,5000 + Group Bonus Are you a people-person with a knack for organisation and problem-solving? We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule! Day to Day Scheduling appointments for our clients with consultants Handling service issues quickly, professionally, and with a focus on resolution Rescheduling and managing diaries to keep everything on track Investigating and updating client records with accuracy and care Liaising with consultants, credit control, and other teams to keep clients happy Answering inbound calls and emails, aiming for first-time resolution every time YOU? A positive "can-do" attitude and a passion for helping people Strong organisation and time-management skills Confidence to work in a fast-paced, client-focused environment Flexibility, resilience, and a great team spirit Want to get involved You'll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solving skills are valued. If you love talking to people, staying organised, and being the go-to person for client solutions, we'd love to hear from you! (phone number removed)CCR INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

People Manager - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced People Manager who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an People Manager, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BGR3 INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Risk & Compliance Officer 5 days on site Based in London Blackfriars Paying up to 45k DOE An established and growing professional services business is seeking an experienced Risk & Compliance Officer to join its expanding team. This is a role that offers the opportunity to shape and strengthen risk and compliance frameworks within a fast-paced, commercially driven environment. The organisation provides specialist online resources, consultancy services and insurance-related solutions to professional clients. With continued organic growth and a strong leadership team in place, the business is investing in its governance and regulatory oversight capability. The Role Reporting into the Compliance Manager and working closely with senior stakeholders, you will take ownership of risk and compliance activity across the business. This role combines hands-on auditing and call monitoring responsibilities with broader oversight of regulatory compliance and risk management. The successful candidate will ideally have a background in financial services and experience operating within a regulated environment. A working knowledge of the regulatory framework of the Financial Conduct Authority is essential. Familiarity with regulatory considerations involving HM Revenue and Customs would be advantageous. Key Responsibilities Audit end-to-end sales processes to ensure adherence to internal protocols, regulatory standards and insurance compliance requirements Conduct regular call listening and quality assessments to ensure regulatory and conduct standards are consistently met Oversee compliance across insurance-related activities from a regulatory perspective Manage and maintain the company's risk register, identifying emerging risks and ensuring appropriate mitigation strategies are in place Conduct internal compliance audits, particularly across sales and customer service functions Investigate compliance issues, identify trends and recommend corrective action Implement and monitor compliance controls, including spot checks across websites, communications and documentation Design, enhance and embed compliance policies and procedures aligned to business objectives Deliver training and guidance to managers to promote a strong compliance culture About You Proven experience in a regulated financial services environment (insurance experience strongly preferred) Strong understanding of risk management principles and regulatory compliance Experience managing or maintaining a risk register Confident in auditing processes and conducting call quality reviews Highly organised with exceptional attention to detail Able to communicate clearly and provide constructive feedback at all levels Commercially aware, pragmatic and solutions-focused Demonstrates integrity, accountability and a proactive approach to continuous improvement 51161CH INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Job Title: Software Sales Consultant Location: Manchester Salary: Base + Guaranteed bonus for the first 3 months. Uncapped Commission (OTE 65k) About Us: Are you a passionate about sales, want to earn commission and eager to get into software sales? I am supporting a leading HR Software Platform based in Manchester who are seeking a dynamic and driven Software Sales Consultant to join their established team. Key Responsibilities: You will Identify and target potential clients through outbound calling, networking, and other outbound sales strategies, meeting or exceeding monthly and quarterly sales goals, driving revenue growth for the company. Engage with prospects to understand their needs and present tailored solutions that demonstrate the value of our offerings. Meet or exceed monthly and quarterly sales goals, driving revenue growth for the company. Accurately record all sales activities, client interactions, and pipeline progress in the CRM system. You will collaborate and work closely with the sales and marketing teams to align strategies and share market feedback. What We're Looking For: You will have a minimum of 1-2 years in B2B or B2C outbound sales, with a proven track record of achieving targets. Exceptional verbal and written communication abilities, with the talent to persuade and influence. You will be a self-starter who is hungry for financial rewards & commission and demonstrate resilience and determination. What my client offers: Competitive base salary DOE with an achievable OTE of up to 65k, uncapped commission allowing you to directly benefit from your successes. You will also receive a bonus up to 300 p/m for your first 3 months. Performance-based incentives, bonuses, and regular team celebrations to reward and acknowledge your hard work. Professional and supportive development with ongoing training and opportunities for career advancement within the company. How to Apply: If you are a motivated sales professional looking to take your career to the next level and reap the rewards of your dedication, apply now by clicking apply. I look forward to receiving your application! 49871GL INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

(phone number removed) FTE DOE. plus 3k night allowance Remote position. Must be able to attend training induction in Manchester Shift Patterns 7pm-7am / 8pm-8am Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP Must have worked nights previously Employee Benefits: 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Free 24/7 onsite gym Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development 51070LS INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.