The Portfolio Group

Portfolio Group are proudly respresenting our client, a market leading software company, in their search for a Workforce Planning Administrator to support the wider department. We are looking for someone who has strong admin experience, exellent attention to detail and is used to multi-tasking in a fast paced environment. This is a very busy role with a lot of responsibility including, tracking recruitment, attrition and annual leave, it also entails elements of payroll administration, manning the absence line and administration of HR letters for all departments. you will also have a responsibility to ensure all processes and forms, including RTW's are being completed, and triggers are actioned and manage the approval of annual leave and medical requests ensuring staffing levels are maintained. You will work closely with all departments and liaise with managers and SLT so confidence is also a must! If you are looking for a new challenge, have a strong workforce planning admin background, a level head and confidence. please apply today and we'll be in touch! Job Purpose To provide first class administration and record keeping for employees by tracking recruitment, attrition, and leave. The role also entails elements of payroll administration, workforce scheduling and day to day workflow management. Full side by side training provided. Day-to-Day Responsibilities Collecting absences and the subsequent administration and ensure systems are updated. Manage, agree and administer leave allowances (holidays, appointments, client visits etc.) ensuring there is adequate cover remaining for business-as-usual volumes while enabling enough leave allowance for staff to utilise their annual leave. Ensure all Group Requisitions have been processed in line with all new starters, leavers, secondments and internal moves for the Service, R&D, Marketing and Sales teams. To complete monthly payroll memo and capture paid and unpaid activities such as dependent leave, late absence, overtime etc. for Service, R&D, Marketing and Sales teams in order to provide an accurate view to Finance for payroll purposes. Maintaining all personal files for Service, R&D, Marketing and Sales teams and ensuring everything is up to date. To provide various basic daily, weekly, monthly and ad hoc reports when required. What you Bring to the Team - (essential) A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Strong administration skills and the ability to provide accuracy and attention to detail whilst working at a fast pace Ability to work in a fast paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Previous payroll experience Previous workforce planning experience Intermediate or advanced MS Excel skill Benefits: Profit share scheme Day off on your birthday Perkbox discounts Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance. Company incentives, access to discount schemes. Holidays increase after 2 and 5 years' service. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre 51312LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FA INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FAR5 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FAR4 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FAR3 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FA INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader 60K Guaranteed + OTE 155K+ Company Car or 5K Allowance Location: Field-based (UK-wide) Salary: 60,000 guaranteed minimum ( 30K base + 30K top-up) Realistic OTE 155K+ Uncapped Commission Benefits: Company Car or 5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: 60K guaranteed minimum (Base 30K + 30K top-up) Realistic OTE of 155K+, with top performers earning 200K+ Company Car or 5K Car Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FAR2 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio Group are proudly respresenting our client, a market leading software company, in their search for a Data Entry Administrator to support the wider department. We are looking for someone who has strong admin experience, exellent attention to detail and is used to multi-tasking in a fast paced environment. This is a very busy role with a lot of responsibility including, Data migration, maintaining records, data reconciliation and analysis. You will work closely with all departments and liaise with managers and SLT so confidence is also a must! If you are looking for a new challenge, have a strong admin / Data Entry background and customer service skills, please apply today and we'll be in touch! Purpose Support the group businesses software implementation plan and maintain absence and data records across multiple software platforms, ensuring data accuracy and alignment through data reconciliation processes. Contribute to team activities, analysing and inputting data to be migrated from group, legacy and external software applications on to the system. Be available to take client inbound calls to support the Service Desk during busier periods. In addition, carry out client Data Migration activity also as required. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities include but are not limited to the below: Accurately input data from multiple sources to support the initial software implementation project across the UK Group of companies Maintain accurate records across multiple HR and Payroll software platforms, to ensure data alignment Perform weekly and monthly data governance checks and correct discrepancies Conduct calendar and tax year reconciliation of data and produce accurate reports to support payroll runs Support the data migration team to Safely and Securely export data from the legacy Online system Accurately input data into yhe system in the correct format Liaise with internal Account Managers to understand Data Entry requirements Keep accurate record of work carried out in Excel and Salesforce Ensure Account Managers are updated by email when work is complete Liaise with clients by telephone and email when queries arise Work to timescales and Service Level Agreements Be available to take inbound calls to support the wider service team Key requirements An excellent working knowledge of Microsoft office particularly Excel Detail oriented Stakeholder management Excellent verbal and written communication skills Previous experience in data entry admin Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51409LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio Payroll are excited to be working with our amazing client , a forward thinking, dynamic clients payroll bureau to recruit for an experienced Clients Payroll Manager - Managing a team of payrollers to lead, develop and coach a team whilst delivering a forst class payroll service to clients. If you want to be part of an established professional and personable team then please apply or contact me directly on (phone number removed) Key Duties/Tasks: Managing Client payrolls Responsibility for a portfolio of client payrolls Ensuring payroll compliance, and implementation of controls to mitigate risk Managing a team of payrollers 51465GO INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Overview Portfolio are proud to represent our clients in their search for a Litigation Executive. We are looking for a bright, confident LE, to manage their own caseload of Debt Recovery cases. The ideal candidate will have directly relevant experience within Litigation and preferably commercial debt recovery. You will have a solid background in Mediation and negotiation, responsability for the whole litigation process and a strong commercial focus. This role offers progression within a small but fast growing law firm, along with continued support and development. Day-to-Day Responsibilities Point of contact for any issues referred internally from the Group businesses to the Litigation Team. Overseeing the administration of tasks within your caseload, including adhering to court timeframes for filing documents, supported by use of Proclaim case management software. Assistance with handling internal cases that arise from colleagues, still employed or former colleagues, of businesses within the Group Handling of disputes arising between Group clients, former clients, colleagues, former colleagues or third parties. Handling mediations between Group companies and their clients. Maximising litigation recoveries whilst managing costs to achieve the best commercial result available Renegotiating contracts where appropriate to support client retention Engaging and maintaining strategic relationships with our litigation partners Court Attendance What you Bring to the Team Working towards a legal qualification or bring direct relevant experience A positive and organised approach to a busy workload A genuine desire to learn and understand the commercial aspects of the Group to maximise recovery and client service levels The ability to take initiative and a thirst for responsibility for high value, complex matters A dynamic strategic approach including the ability to analyse and manage risk in the litigation process Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 51320LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: Lead, coach and develop a team of HR Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance reviews, quality assessments and formal meetings where required Oversee daily operational performance and report into senior leadership Support recruitment, training and retention initiatives Contribute to strategic projects and continuous improvement Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment Strong commercial awareness and operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able to work under pressure Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR2 INDSCO The Portfolio Group are acting on behalf of our client in recruiting for this position.

Are you passionate about helping people and delivering outstanding service? This is a unique opportunity to join a truly service-led organisation, supporting over 90,000 businesses and 13 million individuals across the UK and Ireland. As part of a rapidly expanding group with a 400m turnover, you'll be joining a thriving business with an impressive track record of year-on-year growth and ambitious plans for continued success. As a Call Handler, you'll be at the heart of frontline service, working alongside experienced counselling and legal teams to provide crucial assistance to clients. You'll be the first point of contact, providing reassurance, support, and practical guidance to individuals reaching out. This is a varied role, where no two days are the same. From handling inbound calls and live chats to assisting with service improvement initiatives, you'll play a key role in delivering a professional, high-quality experience to every individual you support. What You'll Be Doing Responding to incoming calls, live chats, and emails, providing empathetic and efficient support Carrying out follow-up calls to offer continued assistance Engaging with individuals experiencing a range of challenges, including sensitive and emotive issues Conducting thorough assessments to determine next steps and ensure clients receive the appropriate support Maintaining accurate, detailed case notes and following internal procedures Supporting the wider team with administrative tasks and service development Actively contributing to improving client experience Participating in ongoing training YOU? A natural communicator with excellent listening skills Enthusiastic, motivated, and eager to learn Ability to work calmly and professionally in a fast-paced environment Experience working in customer service, ideally on inbound phone lines Comfortable dealing with sensitive situations in a non-judgemental way Good IT skills, including familiarity with MS Office What's in it for You 25 days' holiday + bank holidays, with extra days for long service An extra day off for your birthday Private medical insurance after 5 years' service Enhanced pension contributions after 5 and 7 years Profit share scheme Free 24/7 onsite gym Career progression opportunities with full training and professional development Why Join Us? This is a fantastic environment for someone who thrives in a fast-paced role and genuinely cares about making a difference. You'll join a supportive team where training and development are part of the culture, giving you the tools you need to grow your career. If you're driven, empathetic, and ready to join a business that truly values people, we'd love to hear from you. 51376CCR INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR5 The Portfolio Group are acting on behalf of our client in recruiting for this position.

An exciting opportunity has arisen to join a growing business as a High Intensitity Counsellor. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Manchester. This is a permanent role that offers 35K - 40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards IACP accreditation. Job Overview You will manage a caseload of clients via video counselling, applying EMDR, CBT or Solution Focused Brief Therapy approaches. Where required, you will also work with those individuals who require a higher level of psychological intervention. As part of the role, you will be accredited or working towards accreditation and have a higher-level qualification in EMDR. The role also involves providing immediate emotional support and guidance to callers via our 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP Ethical Framework - ensuring the highest level of service and support is provided Key Responsiblites Effectively maintain an active caseload of high intensity structured video counselling sessions, utilising EMDR, CBT or Solution Focused Brief Therapy approaches as required. Maintain an active caseload of Digital CBT clients, including Digital Trauma Programme To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed, at risk or where child and adult safeguarding concerns are identified To ensure ongoing CPD and training towards higher level qualifications Where required, to provide 'in the moment support' via the 24/hour helpline and ensure all calls are answered within 8 seconds and triaged to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. legal advice, counselling support, medical helpline etc Demonstrate a thorough understanding and ability to adopt a Solution Focused approach when working with clients To take accurate information and record on the HA Wisdom Wellbeing data base To complete clinical assessments to determine the most appropriate support To effectively identify and manage risk and safeguarding concerns in accordance with copmany "Risk Guidance Policy". Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement Demonstrate the ability to always provide excellent customer service What you bring to the team To be BACP accredited or eligible for accreditation within 6 months of start date To be trained in EMDR Relevant telephone experience and/ or EAP experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience of working within a target driven environment Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Free 24/7 onsite gym 51253SK INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position.

Customer Service Specialist Manchester City Centre 25,000 Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader £60K Guaranteed + OTE £155K+ Company Car or £5K Allowance Location: Field-based (UK-wide) Salary: £60,000 guaranteed minimum (£30K base + £30K top-up) Realistic OTE £155K+ Uncapped Commission Benefits: Company Car or £5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Attend qualified face-to-face appointments booked by your dedicated Telemarketing team. Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: £60K guaranteed minimum (Base £30K + £30K top-up) Realistic OTE of £155K+, with top performers earning £200K+ Company Car or £5K Car Allowance Uncapped commission with up to £5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FA16R19 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Business Development Manager - Award-Winning Market Leader £60K Guaranteed + OTE £155K+ Company Car or £5K Allowance Location: Field-based (UK-wide) Salary: £60,000 guaranteed minimum (£30K base + £30K top-up) Realistic OTE £155K+ Uncapped Commission Benefits: Company Car or £5K Car Allowance, Quarterly Bonuses, International Incentives, and More We're proud to be recruiting on behalf of a multi-award-winning Health & Safety, HR & Employment Law consultancy, trusted by thousands of UK businesses. As the company continues to grow, we're looking for a driven, high-performing Business Development Manager to join their dynamic sales team. If you're motivated by success, thrive in a fast-paced B2B environment, and want to be rewarded for your results, this is your opportunity to take your sales career to the next level. What You'll Be Doing: Use a consultative, value-based sales approach to build trust and close deals. Identify and develop new business opportunities within your region. Proactively build a strong sales pipeline to exceed quarterly targets. Represent a trusted brand with over eight decades of industry leadership. What You'll Bring: 2+ years' B2B sales experience with a proven record of exceeding targets. Strong experience in self-generated lead development and relationship building. Confidence in presenting to business owners, HR professionals, and senior decision-makers. A resilient, adaptable, and self-motivated mindset with a passion for closing deals. Field sales experience is essential for this role. What's in It for You: £60K guaranteed minimum (Base £30K + £30K top-up) Realistic OTE of £155K+, with top performers earning £200K+ Company Car or £5K Car Allowance Uncapped commission with up to £5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support, pension, and private healthcare after 5 years If you're a results-driven BDM who thrives in a high-energy, rewarding environment, apply today and join a business that's leading the way in professional services. 50634FA11R15 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LPC / BPTC and have Litigation experience - handling full litigation process for your own caseload. Employment law knowledge is desirable due to the nature of the business. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQE as it will count towards Legal work experience. Job Purpose To assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job Purpose To assist our clients with Early Conciliation and Tribunal matters by assuming conduct, from advising on merits of a case, drafting responses to exchanging witness statements as well as completing telephone preliminary hearings. Job Overview We are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team and cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities Reviewing Tribunal and Early Conciliation matters including complex open track matters Drafting of responses, witness statements and relevant applications Dealing with all aspects of document disclosure and creation of bundles Liaising with Tribunals, Claimants' representatives and clients Discussing merits of a case and achieving commercially favourable settlements Working alongside and supporting corporate clients as a dedicated Litigation Executive Conducting preliminary hearings by telephone What you Bring to the Team Law degree (or GDL) plus good experience and/or a professional qualification (LPC/BPTC) A real commitment to helping our clients through a difficult time A positive approach to a busy workload and team work A genuine passion for employment law and attention to detail Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

(phone number removed) FTE - open to part-time or full-time Office-based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink Free 24/7 onsite gym Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development 50963LS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG26R39 The Portfolio Group are acting on behalf of our client in recruiting for this position.