Red Snapper Recruitment Limited
Walsall, Staffordshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Advocate Location: Walsall Salary: 24,784.50 - 26,872.22 Hours: 37.5 hours per week Monday to Friday, 9am-5pm - fully onsite MUST HAVE OWN VEHICLE About the Role We are seeking a compassionate, resilient and highly motivated Domestic Abuse Advocate to join our Community Domestic Abuse Support Service in Walsall. This frontline role involves providing high-quality support, advocacy and practical assistance to women experiencing domestic abuse who are assessed as standard to medium risk. You will manage a caseload and work closely with partner agencies to ensure victims receive effective, trauma-informed and person-centred support. The successful candidate will empower women to increase their safety, understand the dynamics of abuse, access relevant services and regain control of their lives. This is a rewarding opportunity for someone with strong interpersonal skills, safeguarding knowledge and experience supporting vulnerable adults and children. Key Responsibilities Provide one-to-one emotional and practical support to women experiencing domestic abuse Complete risk and needs assessments and develop tailored support plans Support women through safety planning and crisis intervention Advocate on behalf of clients with external agencies and professionals Attend multi-agency meetings, safeguarding meetings and court where required Maintain accurate and confidential case records Facilitate support groups and awareness sessions Work collaboratively with safeguarding partners and community services Support women to access housing, legal, health and wellbeing services About You You will ideally have: Experience supporting victims/survivors of domestic abuse Experience working with vulnerable adults and children Knowledge of safeguarding procedures and risk assessment Excellent communication and advocacy skills The ability to manage a varied caseload effectively A trauma-informed and non-judgemental approach Strong partnership working skills Essential Requirements Full UK driving licence Access to your own vehicle for work purposes Enhanced DBS check Eligibility to work in the UK Important Information Due to the nature of this role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role may occasionally require evening or weekend work to meet service needs. Please note this role is office and community based and is not suitable for hybrid working. Benefits Mileage allowance 25 days annual leave plus bank holidays Additional leave entitlement after 3 years' service 1 wellbeing day per year Annual leave purchase scheme Employee Assistance Programme Clinical supervision support Ongoing training and development opportunities Pension scheme with 5% employer contribution TOIL for approved overtime Staff wellbeing and engagement events Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 08, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Advocate Location: Walsall Salary: 24,784.50 - 26,872.22 Hours: 37.5 hours per week Monday to Friday, 9am-5pm - fully onsite MUST HAVE OWN VEHICLE About the Role We are seeking a compassionate, resilient and highly motivated Domestic Abuse Advocate to join our Community Domestic Abuse Support Service in Walsall. This frontline role involves providing high-quality support, advocacy and practical assistance to women experiencing domestic abuse who are assessed as standard to medium risk. You will manage a caseload and work closely with partner agencies to ensure victims receive effective, trauma-informed and person-centred support. The successful candidate will empower women to increase their safety, understand the dynamics of abuse, access relevant services and regain control of their lives. This is a rewarding opportunity for someone with strong interpersonal skills, safeguarding knowledge and experience supporting vulnerable adults and children. Key Responsibilities Provide one-to-one emotional and practical support to women experiencing domestic abuse Complete risk and needs assessments and develop tailored support plans Support women through safety planning and crisis intervention Advocate on behalf of clients with external agencies and professionals Attend multi-agency meetings, safeguarding meetings and court where required Maintain accurate and confidential case records Facilitate support groups and awareness sessions Work collaboratively with safeguarding partners and community services Support women to access housing, legal, health and wellbeing services About You You will ideally have: Experience supporting victims/survivors of domestic abuse Experience working with vulnerable adults and children Knowledge of safeguarding procedures and risk assessment Excellent communication and advocacy skills The ability to manage a varied caseload effectively A trauma-informed and non-judgemental approach Strong partnership working skills Essential Requirements Full UK driving licence Access to your own vehicle for work purposes Enhanced DBS check Eligibility to work in the UK Important Information Due to the nature of this role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role may occasionally require evening or weekend work to meet service needs. Please note this role is office and community based and is not suitable for hybrid working. Benefits Mileage allowance 25 days annual leave plus bank holidays Additional leave entitlement after 3 years' service 1 wellbeing day per year Annual leave purchase scheme Employee Assistance Programme Clinical supervision support Ongoing training and development opportunities Pension scheme with 5% employer contribution TOIL for approved overtime Staff wellbeing and engagement events Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 08, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Sandwell, West Midlands
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 08, 2026
Full time
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment are looking for an IDVA to join our client in the charity industry Perm West Midlands - travel required must have own vehicle 25,282.44 - (phone number removed) (Monday - Friday 9am - 5pm) About the Ask MARC Service Ask MARC provides a dedicated referral pathway and specialist advocacy service for male victims of abuse, including: Domestic and intimate partner abuse Familial abuse Historic and childhood sexual violence Stalking and harassment Honour-based abuse and forced marriage Commissioned by the West Midlands Office of the Police and Crime Commissioner , the service works closely with statutory and voluntary partners to assess risk, coordinate safeguarding responses and reduce harm for high-risk male victims. The Role As an Independent Domestic Violence Advisor (IDVA) , you will provide frontline advocacy and crisis intervention to male victims assessed as high risk using the DASH framework. You will work within a multi-agency setting , representing victims at MARAC , supporting safety planning, and empowering clients to understand abuse dynamics and regain control of their lives. This is a challenging and rewarding role requiring empathy, resilience, strong risk assessment skills and the ability to manage a complex caseload effectively. Training will be provided. This role is open to male and female applicants . Key Responsibilities Receive and assess referrals of high-risk male victims of domestic abuse Complete DASH risk assessments and develop tailored safety plans Advocate on behalf of victims at MARAC and other safeguarding forums Provide one-to-one and group-based support (as required) Support access to criminal justice remedies, including protective orders Liaise with statutory and voluntary agencies to reduce risk and increase safety Maintain accurate case records and prepare safeguarding reports Identify and escalate safeguarding concerns relating to children or vulnerable adults Additional Requirements Willingness to work occasionally outside normal office hours Full UK driving licence and access to own vehicle Enhanced DBS check Eligibility to work in the UK Flexibility to undertake additional duties such as group work or presentations Organisational Benefits Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional leave after 3 years' service 1 wellbeing day per year (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) 5% employer pension contribution Access to group clinical supervision (BACP-accredited counsellor) Employee Assistance Programme Training and development opportunities Bi-annual staff away days Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 08, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment are looking for an IDVA to join our client in the charity industry Perm West Midlands - travel required must have own vehicle 25,282.44 - (phone number removed) (Monday - Friday 9am - 5pm) About the Ask MARC Service Ask MARC provides a dedicated referral pathway and specialist advocacy service for male victims of abuse, including: Domestic and intimate partner abuse Familial abuse Historic and childhood sexual violence Stalking and harassment Honour-based abuse and forced marriage Commissioned by the West Midlands Office of the Police and Crime Commissioner , the service works closely with statutory and voluntary partners to assess risk, coordinate safeguarding responses and reduce harm for high-risk male victims. The Role As an Independent Domestic Violence Advisor (IDVA) , you will provide frontline advocacy and crisis intervention to male victims assessed as high risk using the DASH framework. You will work within a multi-agency setting , representing victims at MARAC , supporting safety planning, and empowering clients to understand abuse dynamics and regain control of their lives. This is a challenging and rewarding role requiring empathy, resilience, strong risk assessment skills and the ability to manage a complex caseload effectively. Training will be provided. This role is open to male and female applicants . Key Responsibilities Receive and assess referrals of high-risk male victims of domestic abuse Complete DASH risk assessments and develop tailored safety plans Advocate on behalf of victims at MARAC and other safeguarding forums Provide one-to-one and group-based support (as required) Support access to criminal justice remedies, including protective orders Liaise with statutory and voluntary agencies to reduce risk and increase safety Maintain accurate case records and prepare safeguarding reports Identify and escalate safeguarding concerns relating to children or vulnerable adults Additional Requirements Willingness to work occasionally outside normal office hours Full UK driving licence and access to own vehicle Enhanced DBS check Eligibility to work in the UK Flexibility to undertake additional duties such as group work or presentations Organisational Benefits Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional leave after 3 years' service 1 wellbeing day per year (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) 5% employer pension contribution Access to group clinical supervision (BACP-accredited counsellor) Employee Assistance Programme Training and development opportunities Bi-annual staff away days Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 08, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Nottingham, Nottinghamshire
Red Snapper is currently recruiting for an experienced Probation Officer to support the Offender Management Unit at HMP Nottingham. This is an excellent opportunity for candidates with previous prison offender management experience to support a busy custodial setting managing complex offender cases. Key Responsibilities: Offender management within custody Completion of OASys assessments Risk assessments and risk management planning Sentence planning and case management Parole reports Multi-agency working with probation, prisons, police and MAPPA partners Public protection and release planning work Essential Experience: Qualified Probation Officer Previous Prison OM / POM experience Strong OASys and risk assessment experience Experience managing high-risk or complex offenders Knowledge of MAPPA and offender management processes Location: HMP Nottingham, Sherwood, NG5 3AG Working Pattern: Hybrid working available. Remote working may be considered, however priority will be given to candidates able to attend site regularly. Contract: Initial 3-4 month contract with strong potential for extension. Pay Rate: PAYE: 23.14 per hour Umbrella: 30.36 per hour Candidates local to Nottingham or the wider East Midlands area are particularly encouraged to apply. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Jun 06, 2026
Seasonal
Red Snapper is currently recruiting for an experienced Probation Officer to support the Offender Management Unit at HMP Nottingham. This is an excellent opportunity for candidates with previous prison offender management experience to support a busy custodial setting managing complex offender cases. Key Responsibilities: Offender management within custody Completion of OASys assessments Risk assessments and risk management planning Sentence planning and case management Parole reports Multi-agency working with probation, prisons, police and MAPPA partners Public protection and release planning work Essential Experience: Qualified Probation Officer Previous Prison OM / POM experience Strong OASys and risk assessment experience Experience managing high-risk or complex offenders Knowledge of MAPPA and offender management processes Location: HMP Nottingham, Sherwood, NG5 3AG Working Pattern: Hybrid working available. Remote working may be considered, however priority will be given to candidates able to attend site regularly. Contract: Initial 3-4 month contract with strong potential for extension. Pay Rate: PAYE: 23.14 per hour Umbrella: 30.36 per hour Candidates local to Nottingham or the wider East Midlands area are particularly encouraged to apply. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 05, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Sandwell, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 05, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Fareham, Hampshire
Red Snapper Managed Services require PIP 2 Investigators, working with the Defence Serious Crime Command (DSCC) in Fareham (Hampshire) or Bulford (Wiltshire) Leaving the police doesn't mean leaving your skills behind. At RSMS, you'll be part of the Major Crime Team, a specialist team investigating serious and complex crime This is an opportunity to apply your PIP2 investigative expertise, evidence handling skills, and victim-first approach in a unique, high-profile environment. You'll work in a collaborative, multidisciplinary team, sharing investigative techniques, mentoring others, and continuing to make a real impact on major crime investigations. We actively support ex-police colleagues through the transition into this new working environment. Alongside structured career development and free e-learning, you'll benefit from CPD opportunities in areas such as investigative practice, disclosure, safeguarding, and legislative updates. With flexible part-time assignments (3 days per week), you'll play a critical role in supporting investigations while maintaining a healthy work-life balance. What we offer: 18.75 per hour 3 days per week (Tuesday to Thursday), 8 hours per day - Office based only Fixed term to April/May 2027 On-site subsidised restaurant and Costa Coffee Free parking On-site convenience store Subsidised gym membership Key Accountabilities include: Work with investigators, specialists, and managers to gather and turn intelligence into evidence. Collect, record, and retain material in line with evidential standards. Plan and prioritise investigative actions based on risk and proportionality. Interview witnesses and suspects in accordance with PIP2 standards. Safeguard victims, complete risk assessments, and formulate victim strategies. Analyse, assess, and evaluate evidence to identify offenders. Prepare case files, manage disclosure, and produce professional reports. What We're Looking For: PIP2 accreditation (or equivalent investigative experience). Experience investigating serious and complex crimes. Strong interviewing, evidence-handling, and case-building skills. Knowledge of disclosure, safeguarding, and relevant legislation. A team player, committed to collaboration and mentoring. You can apply through this site or click on the link below: (url removed) We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
Jun 05, 2026
Contractor
Red Snapper Managed Services require PIP 2 Investigators, working with the Defence Serious Crime Command (DSCC) in Fareham (Hampshire) or Bulford (Wiltshire) Leaving the police doesn't mean leaving your skills behind. At RSMS, you'll be part of the Major Crime Team, a specialist team investigating serious and complex crime This is an opportunity to apply your PIP2 investigative expertise, evidence handling skills, and victim-first approach in a unique, high-profile environment. You'll work in a collaborative, multidisciplinary team, sharing investigative techniques, mentoring others, and continuing to make a real impact on major crime investigations. We actively support ex-police colleagues through the transition into this new working environment. Alongside structured career development and free e-learning, you'll benefit from CPD opportunities in areas such as investigative practice, disclosure, safeguarding, and legislative updates. With flexible part-time assignments (3 days per week), you'll play a critical role in supporting investigations while maintaining a healthy work-life balance. What we offer: 18.75 per hour 3 days per week (Tuesday to Thursday), 8 hours per day - Office based only Fixed term to April/May 2027 On-site subsidised restaurant and Costa Coffee Free parking On-site convenience store Subsidised gym membership Key Accountabilities include: Work with investigators, specialists, and managers to gather and turn intelligence into evidence. Collect, record, and retain material in line with evidential standards. Plan and prioritise investigative actions based on risk and proportionality. Interview witnesses and suspects in accordance with PIP2 standards. Safeguard victims, complete risk assessments, and formulate victim strategies. Analyse, assess, and evaluate evidence to identify offenders. Prepare case files, manage disclosure, and produce professional reports. What We're Looking For: PIP2 accreditation (or equivalent investigative experience). Experience investigating serious and complex crimes. Strong interviewing, evidence-handling, and case-building skills. Knowledge of disclosure, safeguarding, and relevant legislation. A team player, committed to collaboration and mentoring. You can apply through this site or click on the link below: (url removed) We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Procurement & Contracts Officer Contract: 1 Month Temporary Assignment Hours: 37 Hours per Week Salary Equivalent: 20.33 per hour Location: Torbay - Flexible / Hybrid Working Available (Home Working Supported) Are you an experienced procurement professional with a strong understanding of public sector procurement, contract management and supplier engagement? We are seeking a highly capable Procurement & Contracts Officer to join a busy Commercial Services team on an initial one-month contract. This is an excellent opportunity for someone who can hit the ground running and provide expert procurement and contract management support across a diverse portfolio of projects and services. The Role As a Procurement & Contracts Officer, you will provide specialist commercial expertise, advice and guidance on procurement, contract management and supplier relationship management activities. You will manage end-to-end procurement exercises, support contract management processes and help ensure compliance with procurement legislation, governance requirements and best practice. Working closely with stakeholders across multiple departments, you will support the delivery of commercial strategies that maximise value for money, reduce risk and contribute to organisational objectives. Key Responsibilities Manage full procurement lifecycle activities from pre-market engagement through to contract award and mobilisation. Lead and support procurement exercises, including complex, high-value and high-risk contracts. Draft tender documentation, contracts, evaluation criteria and procurement reports. Provide professional advice and guidance on procurement regulations, contract management and supplier performance. Support contract variations, extensions and modifications in line with legislative requirements. Conduct market engagement activities and supplier relationship management. Assist with risk management, dispute resolution, performance monitoring and contract compliance. Work collaboratively with stakeholders to develop effective commercial and procurement strategies. Promote best practice procurement, social value, sustainability and value-for-money principles. Support continuous improvement initiatives and contribute to the development of commercial capability across the organisation. About You We are looking for a procurement professional who can demonstrate: Experience managing end-to-end procurement processes and contract management activities. Strong knowledge of public procurement legislation, procurement procedures and commercial best practice. Experience drafting tender documentation, evaluating bids and managing procurement projects. Excellent stakeholder management, influencing and negotiation skills. Ability to work independently, prioritise competing demands and deliver results to tight deadlines. Strong analytical and problem-solving skills with a commercial mindset. Excellent written and verbal communication skills. Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Teams. Essential Requirements Degree-level education or equivalent professional experience. Level 3 Advanced Certificate in Procurement and Supply (or equivalent), or at least two years' experience in a procurement or commercial role. Knowledge of procurement regulations, contract management principles and supplier relationship management. Experience delivering commercial outcomes, value for money and social value objectives. Desirable Public sector procurement experience. CIPS membership or working towards professional procurement qualifications. Experience of contract management systems and e-procurement platforms. Project management qualifications such as PRINCE2. What's on Offer? Flexible and hybrid working arrangements. Home working available. Opportunity to work on a varied and interesting procurement portfolio. Immediate start available. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 04, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Procurement & Contracts Officer Contract: 1 Month Temporary Assignment Hours: 37 Hours per Week Salary Equivalent: 20.33 per hour Location: Torbay - Flexible / Hybrid Working Available (Home Working Supported) Are you an experienced procurement professional with a strong understanding of public sector procurement, contract management and supplier engagement? We are seeking a highly capable Procurement & Contracts Officer to join a busy Commercial Services team on an initial one-month contract. This is an excellent opportunity for someone who can hit the ground running and provide expert procurement and contract management support across a diverse portfolio of projects and services. The Role As a Procurement & Contracts Officer, you will provide specialist commercial expertise, advice and guidance on procurement, contract management and supplier relationship management activities. You will manage end-to-end procurement exercises, support contract management processes and help ensure compliance with procurement legislation, governance requirements and best practice. Working closely with stakeholders across multiple departments, you will support the delivery of commercial strategies that maximise value for money, reduce risk and contribute to organisational objectives. Key Responsibilities Manage full procurement lifecycle activities from pre-market engagement through to contract award and mobilisation. Lead and support procurement exercises, including complex, high-value and high-risk contracts. Draft tender documentation, contracts, evaluation criteria and procurement reports. Provide professional advice and guidance on procurement regulations, contract management and supplier performance. Support contract variations, extensions and modifications in line with legislative requirements. Conduct market engagement activities and supplier relationship management. Assist with risk management, dispute resolution, performance monitoring and contract compliance. Work collaboratively with stakeholders to develop effective commercial and procurement strategies. Promote best practice procurement, social value, sustainability and value-for-money principles. Support continuous improvement initiatives and contribute to the development of commercial capability across the organisation. About You We are looking for a procurement professional who can demonstrate: Experience managing end-to-end procurement processes and contract management activities. Strong knowledge of public procurement legislation, procurement procedures and commercial best practice. Experience drafting tender documentation, evaluating bids and managing procurement projects. Excellent stakeholder management, influencing and negotiation skills. Ability to work independently, prioritise competing demands and deliver results to tight deadlines. Strong analytical and problem-solving skills with a commercial mindset. Excellent written and verbal communication skills. Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Teams. Essential Requirements Degree-level education or equivalent professional experience. Level 3 Advanced Certificate in Procurement and Supply (or equivalent), or at least two years' experience in a procurement or commercial role. Knowledge of procurement regulations, contract management principles and supplier relationship management. Experience delivering commercial outcomes, value for money and social value objectives. Desirable Public sector procurement experience. CIPS membership or working towards professional procurement qualifications. Experience of contract management systems and e-procurement platforms. Project management qualifications such as PRINCE2. What's on Offer? Flexible and hybrid working arrangements. Home working available. Opportunity to work on a varied and interesting procurement portfolio. Immediate start available. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Stanwell, Middlesex
Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield. This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support. Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey. This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension. Job Summary Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ Contract Type: Temporary, 13 weeks (with possibility of extension) Hours: Full-time, 37 hours per week (flexibility required) Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella Working Pattern: On-site Key Responsibilities Provide pre-release and resettlement support to approximately 30-40 offenders per month. Conduct assessments to identify needs, risks, and appropriate interventions. Coordinate referrals to housing providers and partner agencies to support resettlement. Manage a caseload of low to medium risk offenders approaching release. Support offender management processes and contribute to sentence planning. Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums. Maintain accurate and timely case records in line with policy and procedural requirements. Build strong working relationships with residents, prison staff, and external stakeholders. Support individuals at the point of release to ensure continuity of care and engagement with services. Duties and Responsibilities Conduct interviews and assessments to identify support needs. Complete referrals and liaise with external agencies to achieve positive outcomes. Work closely with housing providers and rehabilitative services. Maintain up-to-date case records using relevant case management systems. Contribute to safeguarding, risk management, and public protection processes. Attend internal and external meetings as required. Support individuals with complex needs, including those at risk of reoffending. Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans. Essential Requirements NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths). Recent experience (within the last 5 years) working for a recognised provider of probation services. At least 12 months' experience working with individuals on probation with complex social and personal needs. Experience motivating individuals and supporting behaviour change in both one-to-one and group settings. Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA. Strong report-writing skills, with the ability to meet strict deadlines and quality standards. Understanding of and commitment to equality, diversity, and inclusion. Ability to handle sensitive and confidential information with professionalism and discretion. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Jun 03, 2026
Seasonal
Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield. This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support. Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey. This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension. Job Summary Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ Contract Type: Temporary, 13 weeks (with possibility of extension) Hours: Full-time, 37 hours per week (flexibility required) Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella Working Pattern: On-site Key Responsibilities Provide pre-release and resettlement support to approximately 30-40 offenders per month. Conduct assessments to identify needs, risks, and appropriate interventions. Coordinate referrals to housing providers and partner agencies to support resettlement. Manage a caseload of low to medium risk offenders approaching release. Support offender management processes and contribute to sentence planning. Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums. Maintain accurate and timely case records in line with policy and procedural requirements. Build strong working relationships with residents, prison staff, and external stakeholders. Support individuals at the point of release to ensure continuity of care and engagement with services. Duties and Responsibilities Conduct interviews and assessments to identify support needs. Complete referrals and liaise with external agencies to achieve positive outcomes. Work closely with housing providers and rehabilitative services. Maintain up-to-date case records using relevant case management systems. Contribute to safeguarding, risk management, and public protection processes. Attend internal and external meetings as required. Support individuals with complex needs, including those at risk of reoffending. Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans. Essential Requirements NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths). Recent experience (within the last 5 years) working for a recognised provider of probation services. At least 12 months' experience working with individuals on probation with complex social and personal needs. Experience motivating individuals and supporting behaviour change in both one-to-one and group settings. Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA. Strong report-writing skills, with the ability to meet strict deadlines and quality standards. Understanding of and commitment to equality, diversity, and inclusion. Ability to handle sensitive and confidential information with professionalism and discretion. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Remote Probation Officer - Resettlement Team (Custody Cases) Location: Laindon, Essex (Remote Working Available) Contract: Full-Time (37 hours per week)/ Initial 12-Month Temp Contract with possibility of extension Pay rate: 21.75 PAYE or 28.64 Umbrella Red Snapper is currently seeking a qualified Probation Officer to join the Resettlement Team supporting individuals in custody as they prepare for release back into the community. This role is focused entirely on custody-based case management, working with prisoners throughout their sentence to assess risk, support rehabilitation, coordinate release planning, and contribute to parole and progression processes. Key Responsibilities: Manage a caseload of individuals in custody. Complete risk assessments and sentence planning activities. Prepare reports for parole hearings and progression reviews. Develop effective resettlement and release plans. Work collaboratively with prisons, community probation teams, and partner agencies. Promote public protection while supporting positive rehabilitation outcomes. Maintain accurate case records and ensure compliance with HMPPS standards. Essential Requirements: Qualified Probation Officer status (DipPS, CQSW, PQF, or equivalent recognised qualification). Experience managing offender caseloads within probation services. Strong understanding of risk assessment, safeguarding, and public protection. Experience completing reports and assessments to a high standard. Ability to manage complex and high-risk cases effectively. Excellent communication and stakeholder management skills. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Jun 02, 2026
Seasonal
Remote Probation Officer - Resettlement Team (Custody Cases) Location: Laindon, Essex (Remote Working Available) Contract: Full-Time (37 hours per week)/ Initial 12-Month Temp Contract with possibility of extension Pay rate: 21.75 PAYE or 28.64 Umbrella Red Snapper is currently seeking a qualified Probation Officer to join the Resettlement Team supporting individuals in custody as they prepare for release back into the community. This role is focused entirely on custody-based case management, working with prisoners throughout their sentence to assess risk, support rehabilitation, coordinate release planning, and contribute to parole and progression processes. Key Responsibilities: Manage a caseload of individuals in custody. Complete risk assessments and sentence planning activities. Prepare reports for parole hearings and progression reviews. Develop effective resettlement and release plans. Work collaboratively with prisons, community probation teams, and partner agencies. Promote public protection while supporting positive rehabilitation outcomes. Maintain accurate case records and ensure compliance with HMPPS standards. Essential Requirements: Qualified Probation Officer status (DipPS, CQSW, PQF, or equivalent recognised qualification). Experience managing offender caseloads within probation services. Strong understanding of risk assessment, safeguarding, and public protection. Experience completing reports and assessments to a high standard. Ability to manage complex and high-risk cases effectively. Excellent communication and stakeholder management skills. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Red Snapper Recruitment Limited
Fareham, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 02, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Warwick, Warwickshire
RSR are currently recruiting for an experienced Estates and HSQE (Health, Safety, Quality, and Environment) Manager to work on a permanent, full-time contract with a Police Force based in Leek Wootton, Warwickshire. The salary for this position ranges between 56,073.00 - 59,688. per annum (depending on experience). Applicants are advised that they will need to successfully pass through national security checks prior to taking up the post, and that this process can take several weeks to complete. Job profile: To implement and manage Warwickshire Police and the Office of the Police and Crime Commissioner's estate, health and safety, quality, sustainability and security strategies, acting as a lead advisor to ensure that the OPCC's estates portfolio of freehold and leasehold properties remains fit for the future. Main Responsibilities: 1. Lead in the implementation and delivery of the rolling 5-10-year Estates asset management, Health and Safety, Quality, Environmental, and Security strategies through the appraisal of internal KPIs and metrics, legislation, market intelligence and risk-based triage of stock condition. 2. Establish strong and collaborative working relationships with Business Operations team members, OPCC, internal and external stakeholders. 3. Provide expert operational oversight for the estates project management team on material capital projects, including building surveys, planning permission, tender documentation, contract management, cost control, risk management and liaison. 4. Provide expert operational oversight over the estates project management team on all planning activities including the construction of new facilities, extensions, refurbishments, and other changes to existing facilities. 6. Take designated responsibility for overall capital and revenue related estates projects/ facilities management budgets, balancing both price, quality and negotiate contracts to ensure value for money. Experience: Experience of implementing strategies within a HSQE and estates context, understanding the internal and external dynamics that most impact the force, and develop options and recommend actions. Extensive estates management experience within a complex organisation Chartered membership of IOSH (CMIOSH) or equivalent health and safety and facilities management charterships If you would like to be considered for this position and have the relevant experience, then please apply now!
Oct 06, 2025
Full time
RSR are currently recruiting for an experienced Estates and HSQE (Health, Safety, Quality, and Environment) Manager to work on a permanent, full-time contract with a Police Force based in Leek Wootton, Warwickshire. The salary for this position ranges between 56,073.00 - 59,688. per annum (depending on experience). Applicants are advised that they will need to successfully pass through national security checks prior to taking up the post, and that this process can take several weeks to complete. Job profile: To implement and manage Warwickshire Police and the Office of the Police and Crime Commissioner's estate, health and safety, quality, sustainability and security strategies, acting as a lead advisor to ensure that the OPCC's estates portfolio of freehold and leasehold properties remains fit for the future. Main Responsibilities: 1. Lead in the implementation and delivery of the rolling 5-10-year Estates asset management, Health and Safety, Quality, Environmental, and Security strategies through the appraisal of internal KPIs and metrics, legislation, market intelligence and risk-based triage of stock condition. 2. Establish strong and collaborative working relationships with Business Operations team members, OPCC, internal and external stakeholders. 3. Provide expert operational oversight for the estates project management team on material capital projects, including building surveys, planning permission, tender documentation, contract management, cost control, risk management and liaison. 4. Provide expert operational oversight over the estates project management team on all planning activities including the construction of new facilities, extensions, refurbishments, and other changes to existing facilities. 6. Take designated responsibility for overall capital and revenue related estates projects/ facilities management budgets, balancing both price, quality and negotiate contracts to ensure value for money. Experience: Experience of implementing strategies within a HSQE and estates context, understanding the internal and external dynamics that most impact the force, and develop options and recommend actions. Extensive estates management experience within a complex organisation Chartered membership of IOSH (CMIOSH) or equivalent health and safety and facilities management charterships If you would like to be considered for this position and have the relevant experience, then please apply now!
RSR are currently recruiting for experienced Investigation Support Officer for a full-time, long-term contract we have available with a Police Force, based in Colchester, Essex The role is paying 15.08p per hour (PAYE) Main purpose of the role: Undertake and assist in investigations taking on key roles within each investigation such as: researching; gathering and obtaining evidence; gathering and recording intelligence; liaising with Children Social Care; undertaking joint investigative actions with statutory partners; and attending child protection case conferences by a variety of means. Main responsibilities: Interview witnesses and victims of crime, assisting in regard to suspect interviews, taking high quality, accurate statements for inclusion into case files and undertaking assessment of the veracity of statements and the potential reliability of witnesses in Court in order to ensure evidence is correctly captured and recorded to support investigations. Coordinate and manage the seizure and viewing of CCTV, viewing material, analysing information, and recording elements in comprehensive reports of evidential and intelligence value; coordinate house to house enquiries in order to support investigations and provide evidence in person at court as required. Support and liaise with victims and witnesses of crime, providing information and updates in relation to case progress and signposting them to the appropriate person, in order to ensure that they receive appropriate support and also to assist in progressing investigations. Maintain an knowledge of relevant legislation and force policy, for example criminal law, PACE, CPIA and RIPA, in order to ensure investigations and documentation is of the highest standard. Experience: Post holder will be required to travel and therefore a full clean UK driving licence is essential. Post holder is required to be ABE (Achieving Best Evidence) trained. Post holder will have PIP2 and SOTO (Sexual Offence Trained Officer) qualifications. Post holder will have recent experience of safeguarding vulnerable persons, in order to undertake such actions during the investigations Post holder will have recent experience of criminal investigations, conducting interviews and taking statements in investigative process, with both adults and children. If you would like to be considered for this position and have the relevant experience, then please apply now!
Oct 04, 2025
Contractor
RSR are currently recruiting for experienced Investigation Support Officer for a full-time, long-term contract we have available with a Police Force, based in Colchester, Essex The role is paying 15.08p per hour (PAYE) Main purpose of the role: Undertake and assist in investigations taking on key roles within each investigation such as: researching; gathering and obtaining evidence; gathering and recording intelligence; liaising with Children Social Care; undertaking joint investigative actions with statutory partners; and attending child protection case conferences by a variety of means. Main responsibilities: Interview witnesses and victims of crime, assisting in regard to suspect interviews, taking high quality, accurate statements for inclusion into case files and undertaking assessment of the veracity of statements and the potential reliability of witnesses in Court in order to ensure evidence is correctly captured and recorded to support investigations. Coordinate and manage the seizure and viewing of CCTV, viewing material, analysing information, and recording elements in comprehensive reports of evidential and intelligence value; coordinate house to house enquiries in order to support investigations and provide evidence in person at court as required. Support and liaise with victims and witnesses of crime, providing information and updates in relation to case progress and signposting them to the appropriate person, in order to ensure that they receive appropriate support and also to assist in progressing investigations. Maintain an knowledge of relevant legislation and force policy, for example criminal law, PACE, CPIA and RIPA, in order to ensure investigations and documentation is of the highest standard. Experience: Post holder will be required to travel and therefore a full clean UK driving licence is essential. Post holder is required to be ABE (Achieving Best Evidence) trained. Post holder will have PIP2 and SOTO (Sexual Offence Trained Officer) qualifications. Post holder will have recent experience of safeguarding vulnerable persons, in order to undertake such actions during the investigations Post holder will have recent experience of criminal investigations, conducting interviews and taking statements in investigative process, with both adults and children. If you would like to be considered for this position and have the relevant experience, then please apply now!
Red Snapper Recruitment Limited
Bletchley, Buckinghamshire
Red Snapper Recruitment are recruiting for Detention Engagement Officers for a Government Department. Location: Yarlswood, Bedford Contract: 6 months Salary: 250 UMB / 184.19 PAYE per day Vetting: If you have SC or CTC this is beneficial. Shift: 7.4 hours shifts on a pattern between Mon - Fri 8am - 9pm, Sat/Sun 9am -5pm (1 in 3 weekend working both Saturday and Sunday expected) Responsibilities and Requirements: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on HO IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Other ad hoc administrative duties as required. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Oct 03, 2025
Contractor
Red Snapper Recruitment are recruiting for Detention Engagement Officers for a Government Department. Location: Yarlswood, Bedford Contract: 6 months Salary: 250 UMB / 184.19 PAYE per day Vetting: If you have SC or CTC this is beneficial. Shift: 7.4 hours shifts on a pattern between Mon - Fri 8am - 9pm, Sat/Sun 9am -5pm (1 in 3 weekend working both Saturday and Sunday expected) Responsibilities and Requirements: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on HO IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Other ad hoc administrative duties as required. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment is currently seeking an experienced Probation Services Officer to join the National Probation Service at the Central Criminal Court. This is an excellent opportunity for a skilled practitioner with court experience to contribute to vital frontline probation work. The successful candidate will be based primarily at the Central Criminal Court (Old Bailey), with responsibility for covering both the Central Criminal Court and the nearby City of London Magistrates Court. The role is full-time, fully on site, and will involve a range of court duty officer tasks including report writing, PSR requests, results processing, providing appointments, and oral reports when required. This is a full-time, temporary contract for 12 months. Candidates must have prior experience of working in a court environment, ideally with knowledge of Magistrates Court processes. Due to the sensitive nature of the role, enhanced vetting will be required, including probation vetting and potentially counter-terrorist checks. Job Summary Location: Central Criminal Court, Old Bailey, London, EC4M 7EH (with coverage also at City of London Magistrates Court) Contract Type: Temporary, 12 months Hours: Full-time, 37 hours per week Rate: 18.59 p/h PAYE or 24.48 p/h Umbrella Working Pattern: Fully on-site, Monday to Friday Key Responsibilities Act as court duty officer, managing PSR requests, processing results, and providing follow-up appointments. Write high-quality written reports and undertake oral reports where required. Liaise effectively with courts, probation colleagues, and partner agencies. Provide accurate and timely updates within case management systems. Support court operations by ensuring compliance with probation processes and policies. Cover both Central Criminal Court and City of London Magistrates Court (walking distance apart). Essential Requirements Previous experience working within a court setting (court probation work essential). Strong understanding of probation service processes, particularly in Magistrates Court contexts. Excellent written and verbal communication skills, with the ability to produce clear, concise reports. Ability to work effectively in a fast-paced, multidisciplinary court environment. Willingness to undergo probation vetting and, if required, counter-terrorist vetting. This role is subject to an Enhanced DBS, probation vetting, and potentially counter-terrorist vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Sep 22, 2025
Seasonal
Red Snapper Recruitment is currently seeking an experienced Probation Services Officer to join the National Probation Service at the Central Criminal Court. This is an excellent opportunity for a skilled practitioner with court experience to contribute to vital frontline probation work. The successful candidate will be based primarily at the Central Criminal Court (Old Bailey), with responsibility for covering both the Central Criminal Court and the nearby City of London Magistrates Court. The role is full-time, fully on site, and will involve a range of court duty officer tasks including report writing, PSR requests, results processing, providing appointments, and oral reports when required. This is a full-time, temporary contract for 12 months. Candidates must have prior experience of working in a court environment, ideally with knowledge of Magistrates Court processes. Due to the sensitive nature of the role, enhanced vetting will be required, including probation vetting and potentially counter-terrorist checks. Job Summary Location: Central Criminal Court, Old Bailey, London, EC4M 7EH (with coverage also at City of London Magistrates Court) Contract Type: Temporary, 12 months Hours: Full-time, 37 hours per week Rate: 18.59 p/h PAYE or 24.48 p/h Umbrella Working Pattern: Fully on-site, Monday to Friday Key Responsibilities Act as court duty officer, managing PSR requests, processing results, and providing follow-up appointments. Write high-quality written reports and undertake oral reports where required. Liaise effectively with courts, probation colleagues, and partner agencies. Provide accurate and timely updates within case management systems. Support court operations by ensuring compliance with probation processes and policies. Cover both Central Criminal Court and City of London Magistrates Court (walking distance apart). Essential Requirements Previous experience working within a court setting (court probation work essential). Strong understanding of probation service processes, particularly in Magistrates Court contexts. Excellent written and verbal communication skills, with the ability to produce clear, concise reports. Ability to work effectively in a fast-paced, multidisciplinary court environment. Willingness to undergo probation vetting and, if required, counter-terrorist vetting. This role is subject to an Enhanced DBS, probation vetting, and potentially counter-terrorist vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.