Join One of the UK's Fastest Growing Facilities Management Companies SBFM is one of the UK's leading soft facilities management providers, delivering professional cleaning services to businesses nationwide. We're transforming the cleaning industry by combining innovative technology with a people-first approach. We invest in our colleagues through industry-leading training, career development opportunities and access to learning, helping people build rewarding, long-term careers. We are looking for an experienced Employee Relations Advisor to join our team based in Leeds on temporary basis, for the duration of approximately 3 - 6 months. Due to the nature of support required, this role is advertised with an immediate start. As ER Advisor you will be responsible for providing advice and guidance to the wider business on all ER related activity. Driving process improvement and embedding best practice approaches to people management. This role is office based within our office in Colton, Leeds, LS15 and working hours will be Monday to Friday 9am - 5pm. Duties and Responsibilities First port of call for HR queries across the business. Advise and coach managers on all aspects of people management. Support TUPE processes, in liaison with the HRBP's, Recruitment and operational management. Support managers and HRBP's with employee relation casework, including disputes, disciplinary, absence management, capability, grievance and redundancy. Contribute to the continuous improvement of HR systems and practices. Monitor, review and update HR policies and procedures, in liaison with the wider team. Drive business performance in line with the organisation strategy. Update and maintain HRIS. Champion and embed organisation culture. Any other duties as reasonably directed by management. Additional Requirements: Experience: Proven experience in a similar employee relations role, handling a substantial caseload and providing expert advice in a fast-paced environment is preferred. Knowledge: Sound knowledge of employment law, HR policies, and procedures, with the ability to interpret and apply them effectively. Communication Skills: Excellent interpersonal and communication skills, with the ability to interact confidently and effectively with stakeholders at all levels. Analytical Thinking: Strong analytical and problem-solving skills to assess complex situations and provide pragmatic solutions. Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality at all times. Negotiation Skills: Proficiency in negotiation techniques to resolve conflicts and reach mutually beneficial agreements. Adaptability: Ability to thrive in a dynamic, rapidly changing environment and adapt to new situations effectively. Team Player: Collaborative mindset with a demonstrated ability to work effectively within a team environment. Education: A degree in HR management or a related field is preferred. CIPD qualification or equivalent is advantageous. In return you will receive: 28 days annual leave (Pro-rata) Modern Office Environment with free onsite parking Access to Healthcare, Leisure and Retail discounts with Bravo Benefits Access to training and development through SBFM Learn Platform Employee Assistance Scheme Pension Scheme Access to Mentoring Scheme to support training and development Regular Company social events Commitment to SBFM Values Each value summarises our shared commitment to excellence, integrity, collaboration and innovation. They're a key part of our commitment to pushing boundaries and fostering a work environment where every person feels empowered. As we continue to grow, they'll act as the guide to help shape our future • Be a good person • Play as a team • Think differently • Make an Impact Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other and we believe diversity is key to achieving this goal.
Aug 19, 2026
Full time
Join One of the UK's Fastest Growing Facilities Management Companies SBFM is one of the UK's leading soft facilities management providers, delivering professional cleaning services to businesses nationwide. We're transforming the cleaning industry by combining innovative technology with a people-first approach. We invest in our colleagues through industry-leading training, career development opportunities and access to learning, helping people build rewarding, long-term careers. We are looking for an experienced Employee Relations Advisor to join our team based in Leeds on temporary basis, for the duration of approximately 3 - 6 months. Due to the nature of support required, this role is advertised with an immediate start. As ER Advisor you will be responsible for providing advice and guidance to the wider business on all ER related activity. Driving process improvement and embedding best practice approaches to people management. This role is office based within our office in Colton, Leeds, LS15 and working hours will be Monday to Friday 9am - 5pm. Duties and Responsibilities First port of call for HR queries across the business. Advise and coach managers on all aspects of people management. Support TUPE processes, in liaison with the HRBP's, Recruitment and operational management. Support managers and HRBP's with employee relation casework, including disputes, disciplinary, absence management, capability, grievance and redundancy. Contribute to the continuous improvement of HR systems and practices. Monitor, review and update HR policies and procedures, in liaison with the wider team. Drive business performance in line with the organisation strategy. Update and maintain HRIS. Champion and embed organisation culture. Any other duties as reasonably directed by management. Additional Requirements: Experience: Proven experience in a similar employee relations role, handling a substantial caseload and providing expert advice in a fast-paced environment is preferred. Knowledge: Sound knowledge of employment law, HR policies, and procedures, with the ability to interpret and apply them effectively. Communication Skills: Excellent interpersonal and communication skills, with the ability to interact confidently and effectively with stakeholders at all levels. Analytical Thinking: Strong analytical and problem-solving skills to assess complex situations and provide pragmatic solutions. Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality at all times. Negotiation Skills: Proficiency in negotiation techniques to resolve conflicts and reach mutually beneficial agreements. Adaptability: Ability to thrive in a dynamic, rapidly changing environment and adapt to new situations effectively. Team Player: Collaborative mindset with a demonstrated ability to work effectively within a team environment. Education: A degree in HR management or a related field is preferred. CIPD qualification or equivalent is advantageous. In return you will receive: 28 days annual leave (Pro-rata) Modern Office Environment with free onsite parking Access to Healthcare, Leisure and Retail discounts with Bravo Benefits Access to training and development through SBFM Learn Platform Employee Assistance Scheme Pension Scheme Access to Mentoring Scheme to support training and development Regular Company social events Commitment to SBFM Values Each value summarises our shared commitment to excellence, integrity, collaboration and innovation. They're a key part of our commitment to pushing boundaries and fostering a work environment where every person feels empowered. As we continue to grow, they'll act as the guide to help shape our future • Be a good person • Play as a team • Think differently • Make an Impact Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other and we believe diversity is key to achieving this goal.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites within the following areas will be required; Northampton, Bedford Duties and Responsibilities Maintain high standards of service delivery and client satisfaction in line with agreed KPIs. Relationship management - build and maintain strong client relationships at local level. Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved. Line management, support, inductions and training of frontline operatives. Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training. Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies. Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment. Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary Supporting or covering other Area Supervisors' areas where required Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications. Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery. Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team. Proactively identify and escalate concerns, risks, or improvement opportunities to senior management. Qualifications and Skills Demonstrable experience in a similar role Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment. Excellent communication skills IT literate A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously Self-motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirements Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment Team player and able to motivate others A full, clean, driving licence and the willingness to travel in the UK to all client sites as required. The successful candidate will receive: Company vehicle 20 days holiday plus bank holidays Pension Scheme Internal mentoring scheme Regular company events Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Aug 19, 2026
Full time
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites within the following areas will be required; Northampton, Bedford Duties and Responsibilities Maintain high standards of service delivery and client satisfaction in line with agreed KPIs. Relationship management - build and maintain strong client relationships at local level. Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved. Line management, support, inductions and training of frontline operatives. Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training. Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies. Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment. Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary Supporting or covering other Area Supervisors' areas where required Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications. Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery. Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team. Proactively identify and escalate concerns, risks, or improvement opportunities to senior management. Qualifications and Skills Demonstrable experience in a similar role Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment. Excellent communication skills IT literate A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously Self-motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirements Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment Team player and able to motivate others A full, clean, driving licence and the willingness to travel in the UK to all client sites as required. The successful candidate will receive: Company vehicle 20 days holiday plus bank holidays Pension Scheme Internal mentoring scheme Regular company events Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites within the following areas will be required; Bristol, Bath Duties and Responsibilities Maintain high standards of service delivery and client satisfaction in line with agreed KPIs. Relationship management - build and maintain strong client relationships at local level. Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved. Line management, support, inductions and training of frontline operatives. Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training. Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies. Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment. Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary Supporting or covering other Area Supervisors' areas where required Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications. Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery. Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team. Proactively identify and escalate concerns, risks, or improvement opportunities to senior management. Qualifications and Skills Demonstrable experience in a similar role Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment. Excellent communication skills IT literate A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously Self-motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirements Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment Team player and able to motivate others A full, clean, driving licence and the willingness to travel in the UK to all client sites as required. The successful candidate will receive: Company vehicle 20 days holiday plus bank holidays Pension Scheme Internal mentoring scheme Regular company events Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Aug 19, 2026
Full time
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites within the following areas will be required; Bristol, Bath Duties and Responsibilities Maintain high standards of service delivery and client satisfaction in line with agreed KPIs. Relationship management - build and maintain strong client relationships at local level. Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved. Line management, support, inductions and training of frontline operatives. Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training. Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies. Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment. Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary Supporting or covering other Area Supervisors' areas where required Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications. Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery. Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team. Proactively identify and escalate concerns, risks, or improvement opportunities to senior management. Qualifications and Skills Demonstrable experience in a similar role Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment. Excellent communication skills IT literate A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously Self-motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirements Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment Team player and able to motivate others A full, clean, driving licence and the willingness to travel in the UK to all client sites as required. The successful candidate will receive: Company vehicle 20 days holiday plus bank holidays Pension Scheme Internal mentoring scheme Regular company events Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Bid Manager Salary: £50,000 + Commission Location: Leeds Head Office At SBFM, we're passionate about delivering exceptional service and creating opportunities for our people to thrive. As one of the UK's fastest-growing facilities management businesses, we're looking for an experienced Bid Manager to join our growing Commercial team. Reporting to the Head of Bid Management, you'll play a key role in delivering high-quality, client-focused bids that support our ambitious growth plans. This is an exciting opportunity for someone who enjoys managing complex tenders, collaborating with colleagues across the business and producing compelling proposals that help us win new business. What you'll be doing Working closely with the Head of Bid Management and the wider Commercial team, you'll manage the bid process from opportunity through to submission, ensuring every proposal is engaging, compliant and tailored to each client's needs. Your responsibilities will include: Monitoring new tender opportunities and supporting the Bid/No-Bid process. Managing the end-to-end bid process, ensuring projects are delivered on time and to a consistently high standard. Writing, editing and refining persuasive bid responses that clearly demonstrate our value proposition. Collaborating with Business Development, Operations and subject matter experts to develop winning solutions. Identifying client priorities and tailoring proposals to address their specific requirements. Producing high-quality submission documents that are compliant, professional and compelling. Supporting the ongoing development of bid content, templates and knowledge libraries. Maintaining excellent stakeholder communication throughout the bid lifecycle. Contributing ideas that continuously improve our bid processes, quality and win rates. What we're looking for We're looking for a highly organised and motivated Bid Manager with excellent writing skills and a passion for producing winning submissions. You'll ideally have: Experience in a Bid Manager or similar bid writing role, ideally within Facilities Management or another service-led industry. Excellent written communication skills with exceptional attention to detail. Strong project management and organisational skills, with the ability to manage multiple deadlines. The confidence to engage with stakeholders across all areas of the business. The ability to identify client drivers and develop tailored, persuasive bid responses. Experience using procurement portals and managing tender submissions. Excellent IT skills, including Microsoft Word, Excel, PowerPoint and online research tools. A proactive, collaborative approach and the ability to perform under pressure. Why join SBFM? At SBFM, our people are at the heart of everything we do. We believe in creating opportunities, encouraging innovation and recognising great performance. In return, you'll benefit from: £50,000 salary plus commission. 28 days holiday (including bank holidays). Free on-site parking. Modern Leeds Head Office with on-site gym. Pension scheme. Ongoing training and development opportunities. Internal mentoring programme to support your career progression. Regular company social events. Wellbeing initiatives and a supportive team culture. Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Aug 19, 2026
Full time
Bid Manager Salary: £50,000 + Commission Location: Leeds Head Office At SBFM, we're passionate about delivering exceptional service and creating opportunities for our people to thrive. As one of the UK's fastest-growing facilities management businesses, we're looking for an experienced Bid Manager to join our growing Commercial team. Reporting to the Head of Bid Management, you'll play a key role in delivering high-quality, client-focused bids that support our ambitious growth plans. This is an exciting opportunity for someone who enjoys managing complex tenders, collaborating with colleagues across the business and producing compelling proposals that help us win new business. What you'll be doing Working closely with the Head of Bid Management and the wider Commercial team, you'll manage the bid process from opportunity through to submission, ensuring every proposal is engaging, compliant and tailored to each client's needs. Your responsibilities will include: Monitoring new tender opportunities and supporting the Bid/No-Bid process. Managing the end-to-end bid process, ensuring projects are delivered on time and to a consistently high standard. Writing, editing and refining persuasive bid responses that clearly demonstrate our value proposition. Collaborating with Business Development, Operations and subject matter experts to develop winning solutions. Identifying client priorities and tailoring proposals to address their specific requirements. Producing high-quality submission documents that are compliant, professional and compelling. Supporting the ongoing development of bid content, templates and knowledge libraries. Maintaining excellent stakeholder communication throughout the bid lifecycle. Contributing ideas that continuously improve our bid processes, quality and win rates. What we're looking for We're looking for a highly organised and motivated Bid Manager with excellent writing skills and a passion for producing winning submissions. You'll ideally have: Experience in a Bid Manager or similar bid writing role, ideally within Facilities Management or another service-led industry. Excellent written communication skills with exceptional attention to detail. Strong project management and organisational skills, with the ability to manage multiple deadlines. The confidence to engage with stakeholders across all areas of the business. The ability to identify client drivers and develop tailored, persuasive bid responses. Experience using procurement portals and managing tender submissions. Excellent IT skills, including Microsoft Word, Excel, PowerPoint and online research tools. A proactive, collaborative approach and the ability to perform under pressure. Why join SBFM? At SBFM, our people are at the heart of everything we do. We believe in creating opportunities, encouraging innovation and recognising great performance. In return, you'll benefit from: £50,000 salary plus commission. 28 days holiday (including bank holidays). Free on-site parking. Modern Leeds Head Office with on-site gym. Pension scheme. Ongoing training and development opportunities. Internal mentoring programme to support your career progression. Regular company social events. Wellbeing initiatives and a supportive team culture. Commitment to SBFM Values Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.