ITSS Recruitment

Web Manager - We are seeking a talented and innovative Web Manager to join an established real estate company based in Liverpool. You will play a vital role in their digital operations. 30,000 - 35,000 + Excellent benefits package A strong grasp of SEO and web technologies such as APIs is essential as you'd be overseeing the day-to-day management of their websites and guiding the web team to enhance the brand presence across the UK and Ireland. Requirements: Proven experience managing websites and leading a web team, with the ability to delegate tasks, mentor team members, and drive performance. Strong technical proficiency in HTML, PHP, and JavaScript, with the confidence to troubleshoot issues and implement solutions hands-on when needed. Solid understanding of SEO principles, including technical SEO, site structure, page speed optimisation, and how development decisions impact search visibility. Familiarity with CMS platforms such as WordPress, using APIs and emerging web technologies such as AI, demonstrating a strong ability to adapt and embrace new innovations. A keen eye for detail and a proactive approach to identifying and resolving website issues before they impact user experience. Understanding of web performance, accessibility standards, and best practices to ensure their sites are optimised and compliant. Excellent communication and leadership skills for effectively coordinating the web team and collaborating with wider marketing stakeholders. Analytical mindset, using data and user insights to prioritise updates and drive continuous improvement. Strong time management and organisational skills, juggling multiple projects and competing priorities effortlessly. A passion for staying ahead of industry trends, embracing technological advancements, and implementing best practices across our websites. Major Duties: Oversee the day-to-day management and maintenance of all company websites, ensuring optimal performance, security, and uptime. Lead, support, and develop the web team, delegating tasks effectively and ensuring deadlines and quality standards are consistently met. Plan and prioritise website updates, new page builds, and technical improvements in line with business objectives and marketing campaigns. Monitor website analytics and performance metrics, reporting on improvements, issues, and opportunities for optimisation. Manage staging environment projects with the developers to ensure smooth and error-free releases. Stay informed on industry developments, browser updates, and emerging web standards to keep our digital estate current and competitive. Investigate Google algorithm changes Troubleshoot and resolve technical issues across HTML, PHP, JavaScript, and CMS platforms, escalating to the developers where necessary. Collaborate with the SEO Content Writer and larger Marketing teams to ensure all web development aligns with SEO best practices and supports search visibility goals. Implement and maintain website standards for performance, accessibility, and user experience across all brand sites. The office is based in north Liverpool and you will be required to work on-site 3 days per week. They are not able to offer sponsorship on this occasion. We are interviewing currently so apply now for immediate consideration for the Web Manager position or contact Stuart Barnes at ITSS Recruitment for further information.

Business Development Executive - 28,000 basic salary + commission - Based in Stourbridge. We are looking for a highly motivated Business Development Executive to join an established Website design and development agency. The organisation have been trading for over 20 years and are one of the U.K's leading in their industry. This exciting opportunity will suit an experience Business Development Executive or someone with a great new business flair and lead generation. You will play a pivotal role in driving business growth by identifying and qualifying potential prospects within the industry. You will start out in a telesales role and progress quickly into Business Development and Account Management. Business Development Executive Responsibilities: Research and identify potential leads and prospects within the industry Utilise various channels such as calls, email outreach, social media, and networking events to initiate contact with prospects Qualify clients by understanding their needs, budget, and purchasing timeline Collaborate closely with the sales team to ensure a smooth sales process Maintain accurate records of interactions and sales activities using CRM software Provide regular reports and updates on activities to the sales manager New Business Executive Skills: Proven experience in a similar business development, lead generation or sales role Excellent communication and interpersonal skills, with the ability to build rapport quickly Strong negotiation and persuasion skills Ability to work independently and as part of a team in a fast-paced environment Proficiency in using CRM software and other sales tools Motivated and target-driven mindset with a desire to succeed Excellent organisational skills and attention to detail You will be a motivated New Business Executive with fantastic communication skills and have prior experience within a similar position. The successful New Business Executive should have strong understanding of sales techniques, a passion for exceeding targets and the ability to work as part of a team. This role will be based full time from the office in Stourbridge! We are interviewing currently so apply now for immediate consideration or contact Stuart Barnes at ITSS Recruitment for further information.

Head of Software Engineering - Milton Keynes - Hybrid (2x per week in office) - 100K + Bonus + 25 Days Holiday + 2 Wellbeing Days + Private Healthcare We are looking for a highly motivated Head of Software Development to join an award winning software consultancy who work within both the public and private sectors with the head office in Milton Keynes. They technical team is comprised of over 40 individuals including Developers, Software Testers, Product owners and Project Managers. This exciting opportunity will suit a talented Head of Software Engineering who is looking to inspire a team of 20 and spearhead the software engineering team. They employ over 100 people, turning over north of 25 million. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The Head of Software Engineering will also be given the chance to be involved in all aspects of the project process from conception through to completion and launch. The environment is relaxed yet professional, gone are the days of a corporate rigid structure. The position is primarily remote with the technical team being based across the UK. A fortnightly 'get together' is encouraged. Head of Software Engineering Responsibilities and Tech Stack: Lead, mentor, and develop engineering managers and technical leads across multiple product development teams Build and maintain a strong engineering culture focused on quality, innovation, continuous improvement, and customer-centricity Lead the evolution of the cloud operations team into a product-aligned Site Reliability Engineering function Champion the adoption of Infrastructure as Code practices across all environments and further uses AI technologies to automate provisioning and self healing platform services Partner closely with Product Management teams, CTO, and business stakeholders to align engineering delivery with business priorities Provide technical vision and architectural guidance for the migration from on-premise and hosted solutions to true multi-tenant SaaS delivery models Oversee the technical strategy for migrating existing customers to new products and platforms working in alignment with our AI development teams Technical Environment: Cloud Platforms: Multi-cloud environment (Microsoft Azure, AWS and GCP) Languages: C#, Go, JavaScript Development Practices: AI and Agile methodologies, CI/CD, Infrastructure as Code Quality Assurance: Mix of in-house and outsourced QA resources Operations: Transitioning to SRE model with IaC and product-aligned support We are not expecting the Head of Software Engineering to be an expert in all the technologies above, just a strong basis knowledge and passion to inspire! You will be an enthusiastic Head of Software Engineering, a natural leader, have fantastic communication skills and a desire to create amazing products. The successful Head of Software Engineering should have strong problem solving abilities, organisational skills and the ability to work as part of a team. We are interviewing currently so apply now for immediate consideration for the Head of Software Engineering position or contact George Harvey at ITSS Recruitment for further information.

Lead IT Support Engineer - up to 50K + 2x Overtime - Tamworth An exciting new opportunity has become available for a Lead IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate Lead IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. The role includes delivering high-level technical support to a diverse client base, ensuring consistent service quality across multiple environments. Acting as the senior escalation point for complex issues and lead the support team of 5 in maintaining strong client relationships and meeting SLA commitments. Lead IT Support Engineer experience: Lead a team of 5 IT Support Engineers, providing technical escalation support, coaching, and workload prioritisation. Managed escalated tickets, ensuring prompt resolution in line with client SLAs and contractual commitments. Oversaw onboarding and offboarding processes, device deployments, patching schedules, and infrastructure maintenance. Provided day-to-day leadership and direction to the IT support team, ensuring workloads were prioritised effectively and service levels were consistently met. Conducted regular 1:1s, performance reviews, and skills assessments to support team development and progression. Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. Ensured adherence to ITIL-based processes, including incident, problem, and change management. Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. Delivered advanced IT line support across a wide range of client infrastructures, including Microsoft 365, Azure, Windows Server, networking, and virtualisation platforms. We are not expecting the Lead IT Support Engineer to have experience in all the above, just a strong basis knowledge and passion to learn more! You will be self-motivated Lead IT Support Engineer, a great communicator and have a natural desire to lead a team. The successful Lead IT Support Engineer should have strong problem-solving abilities andorganisational skills. Apply now for immediate consideration for this Lead IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

We are looking for a highly motivated Principal Dynamics CRM / 365 CE Consultant to join a Dynamics focused Microsoft partner. Salary - 85,000 - 100,000 - Fully Remote - UK Based This consultancy are well established in the D365 CE and Power Platform market and are moving to employee owned in the near future which will bring added benefits to their employees! Principal Consultant who can lead with vision, credibility, and strategic insight to shape transformative outcomes for our customers. In this senior role, you will act as a trusted advisor to leadership teams, guiding organisations through complex digital change and ensuring the successful delivery of high-impact Microsoft Business Applications programmes. About the Role: The Principal Consultant is a strategic leader responsible for shaping and driving successful digital transformation outcomes for customers. This is a new role that provides senior-level functional and delivery leadership, ensuring high-quality solution design, governance, and stakeholder engagement across major Microsoft Business Applications programmes. You will act as a trusted advisor, influencing business strategy while leading multiple project teams towards value-driven delivery. Main Duties and Responsibilities: Lead strategic discovery, solution envisioning, and functional architecture for large-scale or complex Business Applications engagements Oversee multiple delivery streams, ensuring alignment with customer objectives and quality standards across the lifecycle Build strong relationships with senior customer stakeholders to drive adoption, value realisation, and long-term partnership success Provide technical and functional governance to delivery teams, ensuring consistency, compliance, and best-practice solution design Act as an escalation point for risks, design decisions, and stakeholder concerns, ensuring proactive resolution Lead continuous improvement of delivery methodologies, consulting standards, and knowledge sharing across the practice Support presales activities including solution shaping, estimates, resource strategy, and customer presentations Manage, mentor, coach, and develop Consultants and Architects, ensuring a high-performing delivery team and skills pipeline. Knowledge and Experience: 10+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation Deep functional knowledge of Dynamics 365 CE and Power Platform capabilities, including Azure, and how they drive business outcomes Extensive experience facilitating C-suite level engagements and steering-level governance Proven ability to influence commercial outcomes and identify growth opportunities within customer accounts Clear track record in translating business strategy into scalable, sustainable, and value-driven technology solutions. This role will be fully remote based with some travel to customer site. Sponsorship will not be available for this role and you will need to be UK based with a permanent right to work in the UK. We are interviewing currently so apply now for immediate consideration for the Principal D365 CE Consultant position or contact Stuart Barnes at ITSS Recruitment for further information.

Account Manager - Client relations / Customer Support - Hybrid Working - Up to 32K + Bonus - Doncaster We are looking for a highly motivated and skilled Account Manager to join an established, eco-conscious and sustainability focused organisation employing close to 200 people and turning over 65 million, with head offices in Doncaster. This exciting opportunity will suit a Account Manager who is well versed in relationship management, customer service and building rapport. Due to impressive growth we are looking for multiple people to join the expanding teams. Please note that this is an Account Manager / Client relations role and will NOT include sales to new prospects/clients or New Business. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. Account Manager Key skills: Build rapport within your designated client portfolio Manage and nurture a portfolio of client accounts, ensuring high levels of satisfaction and retention. Be the first point of contact for customer queries, resolving issues promptly and professionally. Liaise daily with the supply chain and operations team to ensure seamless order processing and service delivery. Support the BDM team with account insights, preparing reports, and contributing to client growth strategies. Maintain accurate records of client communications, pricing, and service issues using our internal systems. Proactively identify opportunities for up-selling or cross-selling products and services. Handle a high volume of administrative and system-based tasks with attention to detail. Continuously look for ways to improve internal processes and the customer journey. The Account Manager position is a pivotal role within the business, playing a key part in customer retention and revenue growth. You will be one of the main points of contact for your accounts, ensuring their needs are met quickly and effectively, while spotting opportunities to add value and strengthen relationships. We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.

We are seeking a talented and driven CAD Design Engineer to join one of the UK's leading suppliers of display solutions for the Marketing and Advertising industry. They are looking for an experienced CAD Designer who has worked with 3D drawing and technical design using Sketchup and AutoCAD. You will need to have worked on the design through to build and be an expert in the materials required so a background in manufacturing and carpentry would be ideal. This role will play a key role in the business as they grow and develop new and exciting customers. They use state-of-the art print technology to produce graphics for exhibitions, retailers, events, roadshows, visitor centres, marketing suites, stadium and sports branding. This is a fantastic opportunity to contribute to exciting projects within a dynamic and forward-thinking company. The successful candidate will play a pivotal role in designing and developing engineering solutions that meet customer requirements while ensuring quality, efficiency, and functionality. Sponsorship will not be available for this role and we aren't able to accept Post Study work visas. You must be able to commute and work onsite in Swanley, Kent. We are interviewing currently so apply now for immediate consideration for the CAD Designer position or contact Stuart Barnes at ITSS Recruitment for further information.

Role: Finance Manager Location: Durham Salary: 55-60k The Finance Manager will be a key member of the finance team - they will work very closely with management accountants, finance assistants, sales and purchase ledger teams, and will be responsible for preparation and submission of the monthly accounts within the Logistics and Environmental areas of the division. Key Responsibilities of the Finance Manager; Manage and develop the finance team (management accountants, purchase/sales ledger). Review outputs, set priorities, and ensure accuracy and efficiency across all finance functions. Control of balance sheets and supporting reconciliations. Consolidate and review monthly management accounts prepared by the team. Present financial results and actionable insights to directors and senior stakeholders. Ensure group accounting policies and procedures are followed. Identify inefficiencies and implement process improvements across finance operations. Drive automation and system upgrades to improve accuracy, speed, and reporting quality. Standardise processes to reduce manual intervention. Commercial & Business Partnering Act as a key partner to operational teams, providing financial modelling, scenario planning, and project support. Challenge and support business units to ensure financial targets are met. Early identification of any issues identified and flagging to management - no surprises approach. Key Skills/Qualifications; Minimum 2 years experience in a Finance Manager Role Qualified ACCA/CIMA/ACA An aptitude for IT - Experience of Microsoft packages Excel and Outlook. If you feel the above Finance Manager specification matches your professional background, click apply.

We are looking for a highly motivated Health and Safety Manger to join one of the UK's leading Self Storage providers at a time of exponential growth. The ideal candidate will be an enthusiastic, passionate and hardworking Health and Safety Manager with a minimum of 3 year's experience in Health and Safety Management. The Health and Safety Manger will be responsible for implementing safety procedures and policies, providing training and collaborating with multiple departments and sites across the UK, based out of the Newport Head office. Health and Safety Manager Experience: Minimum 3 years in a Health and Safety Manager position NEBOSH General Certificate COSHH Trained NEBOSH Fire Certificate You will be a self-motivated Health and Safety Manager with a professional attitude and act in an orderly, timely and well-mannered way and able to prioritise workloads while maintaining high standards. Apply now for immediate consideration Health and Safety Manager position or contact Kyle Crossland at ITSS Recruitment for further information