Spider
Ipswich, Suffolk
Head of Operations Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Ipswich, Suffolk with hybrid working available. Fantastic company benefits include: Competitive Salary:£58,000 FTE (pro rata for 30 hours per week) Holiday: 25 days annual leave plus bank holidays (pro rata) Pension: 6% employer pension contribution About the role: This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery. Your key duties will include: Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives. Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required. Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services. Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes. Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures. Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes. Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting. About you: As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement. As Head of Operations, you will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous. Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence. About Leeway Domestic Violence and Abuse Services: Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Head of Operations Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Ipswich, Suffolk with hybrid working available. Fantastic company benefits include: Competitive Salary:£58,000 FTE (pro rata for 30 hours per week) Holiday: 25 days annual leave plus bank holidays (pro rata) Pension: 6% employer pension contribution About the role: This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery. Your key duties will include: Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives. Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required. Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services. Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes. Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures. Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes. Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting. About you: As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement. As Head of Operations, you will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous. Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence. About Leeway Domestic Violence and Abuse Services: Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Spider
Chilthorne Domer, Somerset
Estate Supervisor/ Land and Buildings Maintenance Supervisor Spider is recruiting on behalf of an international equine charity for a full-time, permanent Estate Supervisor/ Land and Buildings Maintenance Supervisor to join their dedicated, working alongside the senior management team to assist with the maintenance of buildings and pasture management. This is a full-time, permanent role based in Somerton, Somerset. Why them Become part of a trusted global charity that champions the unique connection between horses and people. Through compassion and hands-on support, we work to ensure every horse receives the respect and care it deserves. Active in 300 communities across 17 countries, our organisation makes a lasting difference to both equine welfare and human wellbeing. Join our dedicated team and help create brighter futures - for horses and for the people who depend on them. Fantastic company benefits include: Competitive Salary: On offer is a competitive salary of £30,200 per annum Holiday: Minimum of 31 days annual leave (including public holidays and charity shutdown between Christmas and New Year) Generous Pension Scheme Employee extras such as: Death in Service (x4 your annual salary), Cash Health Plan, paid employee sickness and compassionate leave there is also the possibility of free onsite accommodation for the right candidate. About the role: As the Estate Supervisor/ Land and Buildings Maintenance Supervisor, looking after Land Management and Buildings Maintenance, you will play a vital role in ensuring that our facilities are well-maintained, safe, and compliant with health and safety regulations. Working hours will be 40 per week, working flexibly across the 7 days. Main duties and responsibilities: Lead and support the maintenance team (including one assistant), providing daily guidance, training, and development while maintaining a safe and positive working environment. Implement and oversee a proactive maintenance regime, covering both preventative and reactive tasks for buildings, pastures, and all critical systems (drainage, water, lighting, heating, and fire-related alarms). Ensure compliance with health and safety regulations, maintaining accurate records and contributing to budget preparation. Manage pasture upkeep, including the safe use of chemicals and pesticides as required. Liaise with external suppliers and contractors, support events and off-site duties, and act as the Centre Manager s deputy when required. About you: As a Estate Supervisor/ Land and Buildings Maintenance Supervisor, you are an experienced maintenance professional with expertise in building upkeep, pasture care, and responding quickly to urgent requests. Skilled in leading teams and working with contractors, you combine strong communication with a hands-on, solutions-focused approach. Organised and adaptable, you maintain high standards under pressure while ensuring compliance with health, safety, and fire safety protocols. Proficient in operating farm machinery such as tractors and transporters, you ideally hold Lantra or similar land-based qualifications for tractor driving, ground maintenance equipment, and fencing. Due to the nature of this role, you will have a full clean driving licence. Please note: This position is remote, but you must be a resident of the United Kingdom with the necessary right to work documentation. Attendance at their head office in Norfolk will be required a minimum of six times per year at your own expense. If you have all the relevant skills and experience for the Estate Supervisor/ Land and Buildings Maintenance Supervisor role and would like to be considered, please apply by forwarding an up-to-date CV including an opening paragraph as to why you are interested in this role, as soon as possible. We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. INDH This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Estate Supervisor/ Land and Buildings Maintenance Supervisor Spider is recruiting on behalf of an international equine charity for a full-time, permanent Estate Supervisor/ Land and Buildings Maintenance Supervisor to join their dedicated, working alongside the senior management team to assist with the maintenance of buildings and pasture management. This is a full-time, permanent role based in Somerton, Somerset. Why them Become part of a trusted global charity that champions the unique connection between horses and people. Through compassion and hands-on support, we work to ensure every horse receives the respect and care it deserves. Active in 300 communities across 17 countries, our organisation makes a lasting difference to both equine welfare and human wellbeing. Join our dedicated team and help create brighter futures - for horses and for the people who depend on them. Fantastic company benefits include: Competitive Salary: On offer is a competitive salary of £30,200 per annum Holiday: Minimum of 31 days annual leave (including public holidays and charity shutdown between Christmas and New Year) Generous Pension Scheme Employee extras such as: Death in Service (x4 your annual salary), Cash Health Plan, paid employee sickness and compassionate leave there is also the possibility of free onsite accommodation for the right candidate. About the role: As the Estate Supervisor/ Land and Buildings Maintenance Supervisor, looking after Land Management and Buildings Maintenance, you will play a vital role in ensuring that our facilities are well-maintained, safe, and compliant with health and safety regulations. Working hours will be 40 per week, working flexibly across the 7 days. Main duties and responsibilities: Lead and support the maintenance team (including one assistant), providing daily guidance, training, and development while maintaining a safe and positive working environment. Implement and oversee a proactive maintenance regime, covering both preventative and reactive tasks for buildings, pastures, and all critical systems (drainage, water, lighting, heating, and fire-related alarms). Ensure compliance with health and safety regulations, maintaining accurate records and contributing to budget preparation. Manage pasture upkeep, including the safe use of chemicals and pesticides as required. Liaise with external suppliers and contractors, support events and off-site duties, and act as the Centre Manager s deputy when required. About you: As a Estate Supervisor/ Land and Buildings Maintenance Supervisor, you are an experienced maintenance professional with expertise in building upkeep, pasture care, and responding quickly to urgent requests. Skilled in leading teams and working with contractors, you combine strong communication with a hands-on, solutions-focused approach. Organised and adaptable, you maintain high standards under pressure while ensuring compliance with health, safety, and fire safety protocols. Proficient in operating farm machinery such as tractors and transporters, you ideally hold Lantra or similar land-based qualifications for tractor driving, ground maintenance equipment, and fencing. Due to the nature of this role, you will have a full clean driving licence. Please note: This position is remote, but you must be a resident of the United Kingdom with the necessary right to work documentation. Attendance at their head office in Norfolk will be required a minimum of six times per year at your own expense. If you have all the relevant skills and experience for the Estate Supervisor/ Land and Buildings Maintenance Supervisor role and would like to be considered, please apply by forwarding an up-to-date CV including an opening paragraph as to why you are interested in this role, as soon as possible. We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. INDH This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
