SJR Partners

Account Manager Willenhall £30,000 - £35,000 The Role This is an excellent opportunity for someone with customer service or internal sales experience within a manufacturing or engineering environment who is looking to progress their career in account management. Working closely with a senior Account Manager, you will act as a key point of contact for customers, ensuring enquiries, quotations, and ongoing projects are managed efficiently and professionally. You will play a vital role in ensuring customers receive excellent service and that internal teams are aligned to meet customer expectations. What will you be doing? Managing incoming customer enquiries and requests Logging RFQs and coordinating the quotation process Monitoring quotation progress and following up where required Supporting contract review processes Acting as a point of contact for key customer accounts Following up on outstanding quotations Liaising with engineering and production teams to ensure timely updates Providing customers with order updates Supporting the wider account management team What will you bring to the party? We are looking for someone who is organised, proactive, and confident managing customer relationships. You will ideally have: At least 2 years experience in a customer service, sales support, internal sales, or account management role Experience working within manufacturing, engineering, or a technical environment Excellent organisational and administrative skills Strong attention to detail Confidence managing high volumes of emails and enquiries Good Excel skills A proactive and professional approach

Group Operations Director West Midlands Aerospace / Automotive Precision Engineering £90,000 - £100,000 The Role: In this role, the Operations Director will ensure that the group s everyday activities run smoothly and will help business unit managers to concentrate on developing working structures. The tasks include continuous improvement to increase efficiency with lean manufacturing to support consistency and desired levels of service to our customers. The primary responsibility of this role is to ensure the business delivers a service that satisfies both internal requirements and external customer expectations, via a cohesive use of company processes and procedures. The Operations Director will line manage a team of managers within Production, H&S, Quality & Engineering. What will you be doing? Develop effective processes and procedures to meet corporate objectives and targets for future growth including stock loss and cost reductions. Support the management team with implementation of Processes, Policies, including Quality Environmental and Safety through risk assessments, root cause analysis, training and projects. Implement and maintain an Operations strategy with the support of the Operations Managers, setting targets to work towards the over arching company objectives. Provide strong leadership skills across the group, ensuring a collaborative and proactive culture is established and driven across all areas of Operations to increase efficiencies and reduce waste. Establish and improve operational systems, processes, lines, equipment and procedures across all areas of the Warehouse and Production facilities to improve efficiencies, improve communication and eliminate waste. Work in collaboration with the Financial Controllers to develop effective Production cost reporting and identify trends. Lead and assist managers in establishing and managing departmental budgets, whilst implementing effective plans for growth and development across the group including LEAN management. What will you bring to the party? Sustained experience (8 years plus) in a manufacturing company Relevant qualification in Engineering Strong people management skills (5 years plus in a management role) and experience of developing direct reports with a hands on mentality Understanding and knowledge of health and safety legislation including ISO14001, ISO9001 and ISO45001. Comprehensive knowledge and proven experience of lean manufacturing practices and modern manufacturing systems. Proven experience of operational management, in a fast-paced, people facing and multi-product manufacturing environment. Experience across Aerospace & Automotive Manufacturing What Happens Next? On applying for this job, you consent to SJ Engieering holding your details on file to be able to contact you about your job search, for full details of our GDPR policy, please refer to our website. Our ongoing aim is to contact everyone either way within 24 hours on the assumption that your credentials fit the requirements for the role.

Group Head of Operations Global Role Strategic Impact Aerospace Supply Chain Excellence Location: Flexible with global travel Reporting to: Chief Operating Officer Are you ready to shape the future of operations on a global scale? Our partner are on a mission to deliver operational excellence across the aerospace fastener supply chain and they need a visionary Group Head of Operations to lead the charge. This is more than an operational leadership role. It s about setting the strategic direction, driving transformation, and inspiring a culture of continuous improvement across multiple functions and regions. You ll be at the heart of ensuring the business remains agile, innovative, and positioned for growth in one of the most demanding and sensitive supply chains in the world. What you ll be doing: Lead globally: Drive operational strategies that align with company goals and fuel growth. Shape excellence: Standardise processes, cut inefficiencies, and implement best practices across the group. Empower teams: Inspire, coach, and develop high-performing global teams to deliver at pace. Maximise resources: Align people, processes, and technology for optimal impact. Drive improvement: Monitor KPIs, embed performance dashboards, and champion innovation. Protect and deliver: Lead risk management, compliance, and governance frameworks that safeguard operations. What you ll bring: A proven track record in complex operations leadership ideally aerospace and supply chain. The ability to inspire and lead change by example, across multiple countries and cultures. A strong sense of commercial awareness in sensitive supply chains. A natural communicator and negotiator confident influencing stakeholders at all levels. Resilience, curiosity, and the ability to thrive in environments where ownership and priorities evolve. Why join? You ll be more than a leader you ll be a catalyst for global transformation. The organisation offer the scope, resources, and platform to put your stamp on an international business shaping the aerospace industry. Expect challenge, reward, and the opportunity to work at the cutting edge of operational excellence. Highly competitive package + company shares + global travel + opportunity to drive real impact If you re ready to step into a role where your leadership will define the next chapter of our success, we d love to hear from you.