Platinum Resourcing

Our client, a global training consultancy based in Henley on Thames, is seeking a Training & Events Coordinator. Due to continued growth, this is an exciting time to join the team. Salary £27,000 per annum plus a £3,600 tax-free annual bonus, as well as a 5% annual bonus. Working hours, Monday to Friday 9am to 5pm, 4 days working in the office, Friday working from home. You will be supporting the Directors and Associates in the delivery of workshops across the globe. You will take ownership of the operational delivery of projects once handed over from the sales team, ensuring all aspects are managed efficiently from start to finish. Responsibilities Support the Client Services Director on cross-functional business improvement projects Manage and lead internal operational projects, with potential for external project management responsibilities over time Manage pre-communication with delegates, ensuring a seamless onboarding experience Set up and distribute links and communications for virtual programs Organise and maintain program content, including setting up SharePoint files and arranging printing Pack and arrange delivery and collection of program materials for face-to-face programs Book travel and flights for facilitators with a view to driving efficiencies and reviewing policy Secure program timings with key client contacts and coordinate program setup with facilitators Manage expenses, invoicing and financial tracking, ensuring accurate billing and supporting profitability analysis Maintain and update delegate details in shared databases, tracking program progress Oversee timesheet submissions for programs Handle vendor setups and purchase order processes Review expenses and profitability post project and suggest improvements where needed Gather and consolidate program feedback for continuous improvement Obtain case studies and testimonials from clients Ensure facilitators have access to relevant dashboards Manage translation of materials and liaise with internal or external design teams as needed Proactively identify opportunities to improve processes and support business efficiency About you Proven commercial operational experience Intermediate project management skills Strong organisational skills with the ability to manage multiple projects simultaneously Excellent communication skills, both written and verbal, with the ability to build and maintain strong client relationships Strong problem-solving skills with a continuous improvement mindset Excellent time management with the ability to prioritise workload effectively and respond to queries in a timely manner High proficiency in Microsoft Office including PowerPoint, Excel and Word and familiarity with CRM or project management tools Ability to work autonomously and collaboratively within cross-functional teams Strong attention to detail and commitment to delivering high-quality work under tight deadlines A proactive and flexible approach with the ability to remain calm under pressure

A well established and growing organisation based in Henley-on-Thames is seeking a PA / Sales Support Executive to join its team in a full time, fully office based role. This is a varied and hands on position supporting senior leadership, front of house operations and wider business functions. This role will suit someone who is highly organised, confident managing multiple priorities and comfortable working in a fast paced, client facing environment. This is a full time role, Monday to Friday 10am to 6pm with every other Saturday working required. Salary 32,000 per annum. The role Providing full PA support to senior management, including diary management, meeting coordination and travel arrangements Supporting day-to-day front of house operations, ensuring a professional and welcoming environment Managing enquiries via phone and email, providing a high level of customer service Coordinating appointments, schedules and internal resources Supporting sales activity, including following up enquiries and maintaining accurate records Maintaining CRM systems and tracking enquiries through to completion Assisting with general office administration and ensuring smooth day-to-day operation Supporting HR administration, including onboarding, leavers and general quires Handling confidential information with discretion and professionalism About you Previous experience in a PA, sales support, HR, customer service or similar role Confident communicator with strong interpersonal skills Highly organised with excellent attention to detail Able to manage a varied workload and prioritise effectively Comfortable working in a fast-paced, office based environment Professional, reliable and able to handle confidential information appropriately IT literate with good working knowledge of MS Office

A well-established organisation based in Windsor is seeking a Client Relationship Executive to join its team in a part-time role. This position sits within a busy marketing and business development function, supporting the delivery of services and managing relationships. This role will suit someone who is highly organised, confident communicating with a range of stakeholders and able to manage a varied workload within a professional environment. Experience or an interest in marketing would be advantageous, as there may be scope for the role to develop in the future. This is a part-time role, either 3 days per week or school hours across 4 to 5 days. Salary 29,993 pro rata (approximately 17,995). The role Managing enquiries via phone and email, ensuring a high level of communication and responsiveness Building and maintaining strong relationships with a range of stakeholders Supporting onboarding processes and coordinating with internal teams Reviewing information and ensuring accurate processing, with a high level of attention to detail Maintaining CRM systems and ensuring all data is up to date Liaising with internal teams including marketing and finance Proactively following up on enquiries to support engagement and conversion Supporting wider business development and relationship management activity About you Previous experience in a sales, business development, customer-focused or relationship-based role Strong communication and interpersonal skills, both written and verbal Confident engaging with a range of stakeholders, including presenting or communicating at different levels Excellent attention to detail with a methodical and organised approach Highly organised with the ability to manage multiple priorities Commercial awareness and an understanding of customer management or sales processes Educated to degree level or equivalent would be advantageous Experience working with diverse customer groups or international stakeholders would be beneficial

Our client, a global training consultancy based in Henley on Thames, is seeking a Training & Events Coordinator. Due to continued growth, this is an exciting time to join the team. Salary 27,000 per annum plus a 3,600 tax-free annual bonus, as well as a 5% annual bonus. Working hours, Monday to Friday 9am to 5pm, 4 days working in the office, Friday working from home. You will be supporting the Directors and Associates in the delivery of workshops across the globe. You will take ownership of the operational delivery of projects once handed over from the sales team, ensuring all aspects are managed efficiently from start to finish. Responsibilities Support the Client Services Director on cross-functional business improvement projects Manage and lead internal operational projects, with potential for external project management responsibilities over time Manage pre-communication with delegates, ensuring a seamless onboarding experience Set up and distribute links and communications for virtual programs Organise and maintain program content, including setting up SharePoint files and arranging printing Pack and arrange delivery and collection of program materials for face-to-face programs Book travel and flights for facilitators with a view to driving efficiencies and reviewing policy Secure program timings with key client contacts and coordinate program setup with facilitators Manage expenses, invoicing and financial tracking, ensuring accurate billing and supporting profitability analysis Maintain and update delegate details in shared databases, tracking program progress Oversee timesheet submissions for programs Handle vendor setups and purchase order processes Review expenses and profitability post project and suggest improvements where needed Gather and consolidate program feedback for continuous improvement Obtain case studies and testimonials from clients Ensure facilitators have access to relevant dashboards Manage translation of materials and liaise with internal or external design teams as needed Proactively identify opportunities to improve processes and support business efficiency About you Proven commercial operational experience Intermediate project management skills Strong organisational skills with the ability to manage multiple projects simultaneously Excellent communication skills, both written and verbal, with the ability to build and maintain strong client relationships Strong problem-solving skills with a continuous improvement mindset Excellent time management with the ability to prioritise workload effectively and respond to queries in a timely manner High proficiency in Microsoft Office including PowerPoint, Excel and Word and familiarity with CRM or project management tools Ability to work autonomously and collaboratively within cross-functional teams Strong attention to detail and commitment to delivering high-quality work under tight deadlines A proactive and flexible approach with the ability to remain calm under pressure

A well-established organisation based in High Wycombe is seeking an experienced Facilities Manager to join its team on a 12 month fixed term contract. This is a full-time, office-based role overseeing facilities operations across a single site made up of multiple buildings, as well as leading a small on-site team. This is a hands-on position responsible for the day-to-day management of facilities operations, alongside project work, contractor management and ensuring compliance across the site. This is a full-time role, 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm. Flexibility will be required for occasional early starts, evenings and weekends. Salary 45,000 to 50,000 per annum depending on experience. The role Managing all hard and soft facilities services across the site Overseeing planned preventative maintenance and coordinating reactive works Managing contractors and suppliers, ensuring service delivery and value for money Leading facilities-related projects including refurbishments and site improvements Ensuring compliance with health and safety and environmental standards Managing facilities budgets and monitoring costs effectively Line management of a small on-site team, including performance and development Supporting internal stakeholders and acting as the main point of contact for facilities Overseeing site services including security, cleaning, catering and waste management About you Previous experience in a Facilities Manager role, ideally within a multi-building or single-site environment Experience managing both hard and soft services Strong people management experience Excellent organisational and problem-solving skills Able to manage multiple priorities in a fast-paced environment Confident communicator, able to engage with stakeholders at all levels Experience managing budgets and delivering cost-effective solutions Strong understanding of health and safety and compliance requirements IT literate with good working knowledge of MS Office