Team17 Digital Limited

About The Role We are currently recruiting for a Senior Site Supervisor to manage an onsite cleaning team in a busy distribution center on a FTC. Job Purpose To supervise a team of multi service operatives and ensure service delivery standards and specifications are met and within budget, therefore delivering "green" audits. Hours 5/7 days - Flexible shifts; Fixed Term Contract - 12 months Major Accountabilities To deliver on site cleaning and waste operative duties ensuring schedules and rotas allow for all areas to be serviced on time to standards and specification To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications. To support Site Manager with the complete audits accurately and on time, carrying out any resolution actions identified within timescales. To complete and process all necessary paperwork accurately and on time, providing 'sign off' for completed tasks as required. To ensure all cleaning materials and machinery are available, in good working order and used in a safe manner. To ensure all periodical cleans are completed to the required specification and timescale and signed off by the customer. To complete Decontamination Cleans as and when requested by the Client To support delivery of the schedules where appropriate and necessary. To ensure all staff have the correct uniform and are dressed appropriately to reflect the TC brand. To ensure shift handover books are completed and handed over every shift. To confirm attendance of all members of staff due in on shift. To complete Return to work interviews with team members. To manage first stage HR and Employee relations issues in accordance with the company HR Policies and in consultation with an appropriate HR representative recognising and valuing diversity in all cases To support the recruitment process for multi service colleagues ensuring adherence to TC recruitment processes and standards at all times. To support Site Manager in ensuring payment of staff correctly and on time every time by following all company time and pay processing requirements. To train and induct all staff in their role, the standards expected, the TC values and company policies, procedures and guidelines To ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures To adhere to all company processes, policies and procedures To attend meetings & training as and when required by the Company Other responsibilities To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations. Ensure all Health & Safety incidents or concerns are reported correctly & on time. To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. To comply with the requirements of the Data Protection Act. To comply with the company's policies on equal opportunities. Role Requirements Excellent written and verbal communication skills Previous experience of managing a team Sound knowledge of Health and Safety and COSHH legislation Flexible with working hours when required What do you get from us? Our colleague and client relationships are really important to us, so if you feel you have the skills to help us meet their needs, then we have all the training and tools on our processes and systems to help you achieve this. Assistance Programme through Health Assured - Physical, mental and financial health support for all our colleagues through our ehub and phone. Grocery Aid - Emotional, practical and financial support, through counselling, advice and grants. Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits Free uniform About Us A little about us: A privately owned, professionally run business. Operating for over 60 years. Employing over 2,400 colleagues across over 1800 sites nationwide Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover Our services include Cleaning, Security, Specialist, and FM services Passionate about delivering a personable and reliable service We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you!