Service Manager Permanent Full Time Imphal Barracks 38,000 - 42,000 + Benefits The Role Our client is seeking an experienced Service Manager to oversee the safe, compliant, and efficient delivery of planned and reactive maintenance services across the Ministry of Defence estate at Imphal Barracks. This role is responsible for ensuring maintenance activities are delivered in accordance with statutory legislation, MoD mandatory requirements, and company Health, Safety and Environmental standards, while achieving performance, quality, and value for money objectives. You will work closely with operational teams, supply chain partners, and Defence stakeholders to ensure maintenance services are delivered safely, efficiently, and to the highest standards. Alongside the day-to-day management of maintenance delivery, you will support the successful delivery of small Billable Works projects, provide technical guidance to stakeholders, and contribute to forward maintenance planning, ensuring the contract continues to operate safely, compliantly, and commercially. Key Responsibilities Lead the delivery of planned and reactive maintenance services across the Defence estate, ensuring all works are completed safely, on time, and in line with contractual requirements. Ensure compliance with statutory legislation, MoD mandatory requirements, and Health, Safety and Environmental policies. Coordinate internal teams and supply chain partners, ensuring suitably qualified operatives are deployed with the correct skills, equipment, and authorisations. Review and approve Risk Assessments and Method Statements (RAMS), ensuring safe systems of work are implemented across all maintenance activities. Monitor service delivery performance against KPIs, quality standards, and customer expectations. Manage maintenance activity through CAFM systems, ensuring all works are accurately recorded and supporting documentation is completed within required timescales. Build and maintain strong working relationships with Defence Infrastructure Organisation (DIO) representatives, customers, subcontractors, and internal stakeholders. Act as a key point of contact for operational issues and customer concerns, ensuring queries and complaints are resolved professionally and efficiently. Support the development and delivery of small Billable Works projects, including producing rough orders of cost and overseeing delivery through to completion. Provide technical advice and operational support to site teams and customers to ensure effective estate management. Lead, supervise, and coach operational teams, promoting a positive safety culture and driving high standards of performance. Support forward maintenance planning, resource allocation, and continuous improvement initiatives across the contract. Monitor operational costs, identify risks, and contribute to the commercial performance of the contract through effective planning and decision making. Candidate Requirements / Skills & Experience Required Proven experience managing planned and reactive maintenance services within a facilities management, construction, engineering, or Defence environment. Experience leading operational teams and coordinating subcontractors to deliver maintenance services safely and efficiently. Strong understanding of statutory compliance, planned maintenance, reactive maintenance, and safe systems of work. Experience delivering or supporting small works or minor project delivery is highly desirable. Strong commercial awareness with the ability to balance operational priorities against cost and value for money. Excellent stakeholder management skills with the ability to build relationships across customers, contractors, and internal teams. Confident decision-maker with strong organisational and problem-solving abilities. Excellent communication skills with the ability to influence stakeholders and lead teams effectively. Strong IT skills, including Microsoft Office applications and CAFM systems. Technical competency within building services, engineering, or hard facilities management is essential. Qualifications & Training HNC in Building, Civil, Mechanical or Electrical Engineering, or equivalent industry experience. Management-level Health & Safety qualification such as SMSTS. Strong working knowledge of CAFM systems. Full UK driving licence. Desirable: Experience undertaking Authorised Person responsibilities. Qualifications or experience relating to Legionella, Asbestos, Confined Spaces, or Working at Height. Previous experience working within a Ministry of Defence or other highly regulated environment.
Aug 06, 2026
Full time
Service Manager Permanent Full Time Imphal Barracks 38,000 - 42,000 + Benefits The Role Our client is seeking an experienced Service Manager to oversee the safe, compliant, and efficient delivery of planned and reactive maintenance services across the Ministry of Defence estate at Imphal Barracks. This role is responsible for ensuring maintenance activities are delivered in accordance with statutory legislation, MoD mandatory requirements, and company Health, Safety and Environmental standards, while achieving performance, quality, and value for money objectives. You will work closely with operational teams, supply chain partners, and Defence stakeholders to ensure maintenance services are delivered safely, efficiently, and to the highest standards. Alongside the day-to-day management of maintenance delivery, you will support the successful delivery of small Billable Works projects, provide technical guidance to stakeholders, and contribute to forward maintenance planning, ensuring the contract continues to operate safely, compliantly, and commercially. Key Responsibilities Lead the delivery of planned and reactive maintenance services across the Defence estate, ensuring all works are completed safely, on time, and in line with contractual requirements. Ensure compliance with statutory legislation, MoD mandatory requirements, and Health, Safety and Environmental policies. Coordinate internal teams and supply chain partners, ensuring suitably qualified operatives are deployed with the correct skills, equipment, and authorisations. Review and approve Risk Assessments and Method Statements (RAMS), ensuring safe systems of work are implemented across all maintenance activities. Monitor service delivery performance against KPIs, quality standards, and customer expectations. Manage maintenance activity through CAFM systems, ensuring all works are accurately recorded and supporting documentation is completed within required timescales. Build and maintain strong working relationships with Defence Infrastructure Organisation (DIO) representatives, customers, subcontractors, and internal stakeholders. Act as a key point of contact for operational issues and customer concerns, ensuring queries and complaints are resolved professionally and efficiently. Support the development and delivery of small Billable Works projects, including producing rough orders of cost and overseeing delivery through to completion. Provide technical advice and operational support to site teams and customers to ensure effective estate management. Lead, supervise, and coach operational teams, promoting a positive safety culture and driving high standards of performance. Support forward maintenance planning, resource allocation, and continuous improvement initiatives across the contract. Monitor operational costs, identify risks, and contribute to the commercial performance of the contract through effective planning and decision making. Candidate Requirements / Skills & Experience Required Proven experience managing planned and reactive maintenance services within a facilities management, construction, engineering, or Defence environment. Experience leading operational teams and coordinating subcontractors to deliver maintenance services safely and efficiently. Strong understanding of statutory compliance, planned maintenance, reactive maintenance, and safe systems of work. Experience delivering or supporting small works or minor project delivery is highly desirable. Strong commercial awareness with the ability to balance operational priorities against cost and value for money. Excellent stakeholder management skills with the ability to build relationships across customers, contractors, and internal teams. Confident decision-maker with strong organisational and problem-solving abilities. Excellent communication skills with the ability to influence stakeholders and lead teams effectively. Strong IT skills, including Microsoft Office applications and CAFM systems. Technical competency within building services, engineering, or hard facilities management is essential. Qualifications & Training HNC in Building, Civil, Mechanical or Electrical Engineering, or equivalent industry experience. Management-level Health & Safety qualification such as SMSTS. Strong working knowledge of CAFM systems. Full UK driving licence. Desirable: Experience undertaking Authorised Person responsibilities. Qualifications or experience relating to Legionella, Asbestos, Confined Spaces, or Working at Height. Previous experience working within a Ministry of Defence or other highly regulated environment.
Role: Service Manager Location: Trenchard Lines (On-site) Salary: up to 45,000 depending on experience Job Type: Permanent Full Time We are looking for an experienced Service Manager to lead the delivery of reactive and planned maintenance services across a large, complex estate. This is an excellent opportunity for an experienced Hard FM professional to take ownership of service delivery, contractor performance, compliance and customer satisfaction within a fast-paced operational environment. Reporting to the Built Estate Manager, you will be responsible for ensuring maintenance activities are delivered safely, efficiently and to the highest standards, while achieving key performance targets and maintaining full statutory compliance. As Service Manager, you'll oversee the day-to-day delivery of reactive maintenance, planned preventative maintenance (PPM) and minor project works. You'll lead maintenance teams and specialist contractors, ensuring all works are completed safely, on time and in accordance with contractual and legislative requirements. Your responsibilities will include: Managing reactive and planned maintenance programmes across the site. Ensuring KPIs, service levels and First Time Fix targets are consistently achieved. Carrying out maintenance assurance inspections and reviewing inspection reports. Raising remedial works and Statements of Need where required. Providing technical support and advice to stakeholders and site management. Working closely with Authorised Persons to ensure compliance with JSP 375 and statutory regulations. Managing F-Gas, waste and environmental compliance across the estate. Identifying opportunities to improve energy efficiency and reduce operating costs. Acting as the primary point of contact for maintenance issues, ensuring customer concerns are resolved quickly and professionally. Producing reports, monitoring performance and driving continuous service improvement. About You You'll be an experienced Maintenance or Facilities Manager with a strong background in Hard FM, building maintenance or engineering services. You'll be comfortable managing multiple workstreams, leading teams and contractors, and ensuring high standards of compliance and customer service. You'll ideally have: Experience managing reactive and planned maintenance contracts. A strong understanding of KPI management and service delivery. Excellent leadership and people management skills. Experience managing high-volume maintenance operations. Good knowledge of Health & Safety legislation and compliance requirements. IOSH qualification or equivalent (desirable). Mechanical or Electrical engineering qualifications (advantageous but not essential). Strong organisational, communication and problem-solving skills. Full UK Driving Licence. Ability to obtain SC Security Clearance. What's on Offer Competitive salary 25 days annual leave Employer pension contribution Private medical cover Life assurance Ongoing training and career development Opportunity to work on a prestigious, secure estate with genuine long-term career prospects If you're an experienced maintenance professional who enjoys leading teams, driving performance and delivering exceptional service, we'd love to hear from you.
Aug 05, 2026
Full time
Role: Service Manager Location: Trenchard Lines (On-site) Salary: up to 45,000 depending on experience Job Type: Permanent Full Time We are looking for an experienced Service Manager to lead the delivery of reactive and planned maintenance services across a large, complex estate. This is an excellent opportunity for an experienced Hard FM professional to take ownership of service delivery, contractor performance, compliance and customer satisfaction within a fast-paced operational environment. Reporting to the Built Estate Manager, you will be responsible for ensuring maintenance activities are delivered safely, efficiently and to the highest standards, while achieving key performance targets and maintaining full statutory compliance. As Service Manager, you'll oversee the day-to-day delivery of reactive maintenance, planned preventative maintenance (PPM) and minor project works. You'll lead maintenance teams and specialist contractors, ensuring all works are completed safely, on time and in accordance with contractual and legislative requirements. Your responsibilities will include: Managing reactive and planned maintenance programmes across the site. Ensuring KPIs, service levels and First Time Fix targets are consistently achieved. Carrying out maintenance assurance inspections and reviewing inspection reports. Raising remedial works and Statements of Need where required. Providing technical support and advice to stakeholders and site management. Working closely with Authorised Persons to ensure compliance with JSP 375 and statutory regulations. Managing F-Gas, waste and environmental compliance across the estate. Identifying opportunities to improve energy efficiency and reduce operating costs. Acting as the primary point of contact for maintenance issues, ensuring customer concerns are resolved quickly and professionally. Producing reports, monitoring performance and driving continuous service improvement. About You You'll be an experienced Maintenance or Facilities Manager with a strong background in Hard FM, building maintenance or engineering services. You'll be comfortable managing multiple workstreams, leading teams and contractors, and ensuring high standards of compliance and customer service. You'll ideally have: Experience managing reactive and planned maintenance contracts. A strong understanding of KPI management and service delivery. Excellent leadership and people management skills. Experience managing high-volume maintenance operations. Good knowledge of Health & Safety legislation and compliance requirements. IOSH qualification or equivalent (desirable). Mechanical or Electrical engineering qualifications (advantageous but not essential). Strong organisational, communication and problem-solving skills. Full UK Driving Licence. Ability to obtain SC Security Clearance. What's on Offer Competitive salary 25 days annual leave Employer pension contribution Private medical cover Life assurance Ongoing training and career development Opportunity to work on a prestigious, secure estate with genuine long-term career prospects If you're an experienced maintenance professional who enjoys leading teams, driving performance and delivering exceptional service, we'd love to hear from you.
Job Title: M&E Engineer Location: RAF Fairford Salary: Up to 47,000 (with AP tickets) / Up to 45,000 (without AP tickets) + 3,600 Car Allowance or Company Car Contract: Permanent, Full-time Role Details The M&E Engineer will take responsibility for the safe, efficient, and compliant delivery of maintenance, operations, and project works across RAF Fairford. Central to the role is ensuring adherence to JSP375 Safe Systems of Work, producing robust documentation, and providing technical leadership to Skilled Persons and contractors on site. Mainstay Recruitment is proud to be supporting our client in the recruitment of an experienced Mechanical & Electrical Engineer to join their team at RAF Fairford. This role offers an excellent opportunity to work within a highly regulated and technically challenging environment, providing essential engineering services to the Ministry of Defence estate. The successful candidate will play a pivotal part in reducing corrective actions, improving operational performance, and supporting the MoD in its drive towards carbon reduction and sustainability targets. Key Responsibilities Ensure all operations and maintenance activities are compliant with JSP375 Safe Systems of Work. Produce comprehensive and accurate Risk Assessments and Method Statements, ensuring high standards of safety and compliance. Assess and verify the competence of Skilled Persons, providing clear supervision, coaching, and professional development. Deliver technical advice and guidance to site teams, supply chain partners, and end users, ensuring effective resolution of engineering issues. Identify potential deficiencies in estate safety, escalating risks appropriately to maintain compliance and operational integrity. Support the planning, execution, and delivery of project works, contributing to innovation and carbon reduction objectives. Manage resources effectively across multiple sites, ensuring availability of personnel, equipment, and materials to meet operational requirements. Participate in the out-of-hours on-call rota, providing emergency support when required. Build and maintain strong, collaborative relationships with senior management, colleagues, clients, and stakeholders to ensure seamless operational delivery. Act as a subject matter expert for M&E compliance, contributing to the continuous improvement of systems, processes, and standards. Candidate Profile Fully qualified Mechanical or Electrical Engineer (time-served apprenticeship or equivalent recognised qualification). Extensive experience in the application and management of Safe Systems of Work, particularly within JSP375 (Authorised Person Mechanical and Pressure Systems) or other regulated environments. Proven track record of supervising technical operations, including planning, resource allocation, and delivery oversight. Strong experience in leading, coaching, and assessing technical staff to ensure competence and safety. Ideally, hold Authorised Person (AP) tickets in Electrical or Mechanical disciplines. Candidates without AP tickets will still be considered, with full training and certification support provided. Demonstrable problem-solving ability with strong decision-making skills in high-pressure situations. Proactive, organised, and able to work independently across multiple locations. Excellent communication and interpersonal skills with the ability to influence and build relationships at all levels. Full UK Driving Licence with flexibility to travel across sites and work on an out-of-hours rota. Package & Benefits Salary: Up to 47,000 per annum (candidates with AP tickets) / Up to 45,000 per annum (candidates without AP tickets). Car Allowance/Company Car: 3,600 per annum. Full funding and support for obtaining AP certification if not already held. Ongoing professional development and career progression opportunities. Chance to work in a critical and prestigious defence environment, making a direct contribution to estate safety, compliance, and sustainability.
Oct 08, 2025
Full time
Job Title: M&E Engineer Location: RAF Fairford Salary: Up to 47,000 (with AP tickets) / Up to 45,000 (without AP tickets) + 3,600 Car Allowance or Company Car Contract: Permanent, Full-time Role Details The M&E Engineer will take responsibility for the safe, efficient, and compliant delivery of maintenance, operations, and project works across RAF Fairford. Central to the role is ensuring adherence to JSP375 Safe Systems of Work, producing robust documentation, and providing technical leadership to Skilled Persons and contractors on site. Mainstay Recruitment is proud to be supporting our client in the recruitment of an experienced Mechanical & Electrical Engineer to join their team at RAF Fairford. This role offers an excellent opportunity to work within a highly regulated and technically challenging environment, providing essential engineering services to the Ministry of Defence estate. The successful candidate will play a pivotal part in reducing corrective actions, improving operational performance, and supporting the MoD in its drive towards carbon reduction and sustainability targets. Key Responsibilities Ensure all operations and maintenance activities are compliant with JSP375 Safe Systems of Work. Produce comprehensive and accurate Risk Assessments and Method Statements, ensuring high standards of safety and compliance. Assess and verify the competence of Skilled Persons, providing clear supervision, coaching, and professional development. Deliver technical advice and guidance to site teams, supply chain partners, and end users, ensuring effective resolution of engineering issues. Identify potential deficiencies in estate safety, escalating risks appropriately to maintain compliance and operational integrity. Support the planning, execution, and delivery of project works, contributing to innovation and carbon reduction objectives. Manage resources effectively across multiple sites, ensuring availability of personnel, equipment, and materials to meet operational requirements. Participate in the out-of-hours on-call rota, providing emergency support when required. Build and maintain strong, collaborative relationships with senior management, colleagues, clients, and stakeholders to ensure seamless operational delivery. Act as a subject matter expert for M&E compliance, contributing to the continuous improvement of systems, processes, and standards. Candidate Profile Fully qualified Mechanical or Electrical Engineer (time-served apprenticeship or equivalent recognised qualification). Extensive experience in the application and management of Safe Systems of Work, particularly within JSP375 (Authorised Person Mechanical and Pressure Systems) or other regulated environments. Proven track record of supervising technical operations, including planning, resource allocation, and delivery oversight. Strong experience in leading, coaching, and assessing technical staff to ensure competence and safety. Ideally, hold Authorised Person (AP) tickets in Electrical or Mechanical disciplines. Candidates without AP tickets will still be considered, with full training and certification support provided. Demonstrable problem-solving ability with strong decision-making skills in high-pressure situations. Proactive, organised, and able to work independently across multiple locations. Excellent communication and interpersonal skills with the ability to influence and build relationships at all levels. Full UK Driving Licence with flexibility to travel across sites and work on an out-of-hours rota. Package & Benefits Salary: Up to 47,000 per annum (candidates with AP tickets) / Up to 45,000 per annum (candidates without AP tickets). Car Allowance/Company Car: 3,600 per annum. Full funding and support for obtaining AP certification if not already held. Ongoing professional development and career progression opportunities. Chance to work in a critical and prestigious defence environment, making a direct contribution to estate safety, compliance, and sustainability.
MAINSTAY RECRUITMENT SOLUTIONS LTD
Minworth, West Midlands
We are recruiting for a Transport Supervisor to work in an FMCG enviorment for our client in Minworth. This is a full time position. Hours - 6pm-6am, 4 on 4 off Salary - 31,000 Holidays - 20 days per annum Benefits - Increased pension contributions, life asurance, Wellness EAP + more You will be responsible for transport operations, liaising with third party suppliers, liaising with employed and agency drivers and assisting the Transport Manager with day to day tasks. Duties include: Communicating with the Transport Manager and Transport Planning Teams to maximise backloads, identifying cost saving opportunities, trailier utilisation and cost efficiency. Ensuring effective planning and utilisation of drivers and sub-contract haulage for deliveries out of multiple warehousing sites Acting as a point of escalation to deal with queries by telephone and e-mail for the customer Responsible for building and maintaining a good working relationship with team members, vendors, hauliers and partners Liaising with traffic and administration teams to ensure the highest standards of performance are maintained Required skills/qualifications: Have previous transport experience and be able to demonstrate a high level of transport knowledge and expertise in a busy and demanding enviorment Experience of transport policy and strategy development along with experience of master planning and a good knowledge of transportation and planning systems. CPC National desireable, but not essential Attention to detail/accuracy Good IT skills including Microsoft Packages To apply for this position, or for more information, please contact the Mainstay Recruitment Team or apply on our website or via the link.
Oct 07, 2025
Full time
We are recruiting for a Transport Supervisor to work in an FMCG enviorment for our client in Minworth. This is a full time position. Hours - 6pm-6am, 4 on 4 off Salary - 31,000 Holidays - 20 days per annum Benefits - Increased pension contributions, life asurance, Wellness EAP + more You will be responsible for transport operations, liaising with third party suppliers, liaising with employed and agency drivers and assisting the Transport Manager with day to day tasks. Duties include: Communicating with the Transport Manager and Transport Planning Teams to maximise backloads, identifying cost saving opportunities, trailier utilisation and cost efficiency. Ensuring effective planning and utilisation of drivers and sub-contract haulage for deliveries out of multiple warehousing sites Acting as a point of escalation to deal with queries by telephone and e-mail for the customer Responsible for building and maintaining a good working relationship with team members, vendors, hauliers and partners Liaising with traffic and administration teams to ensure the highest standards of performance are maintained Required skills/qualifications: Have previous transport experience and be able to demonstrate a high level of transport knowledge and expertise in a busy and demanding enviorment Experience of transport policy and strategy development along with experience of master planning and a good knowledge of transportation and planning systems. CPC National desireable, but not essential Attention to detail/accuracy Good IT skills including Microsoft Packages To apply for this position, or for more information, please contact the Mainstay Recruitment Team or apply on our website or via the link.
MAINSTAY RECRUITMENT SOLUTIONS LTD
Astwood Bank, Worcestershire
We are recruiting for HGV Class 2 Night Drivers to work for our client with bases in Redditch and Worcester. Typical start times are between 5 and 6pm, working around 10 hours per shift completing 1-3 deliveries to shops with no heavy lifting involved. You will be required to use an electric pump truck at some deliveries but you will be assisted by a drivers mate at all deliveries so offloading will be limited/minimal. There are various shift patterns available, including weekends and work is available to suit you on agreed days. For example, if you are looking for four nights Wednesday - Saturday, this can be accomodated as can a range of other patterns to suit you. Pay Rates: Monday - Friday 16 per hour + holiday = 17.94 (minimum 10 hours per shift) Saturday - 17 per hour + holdiay = 19.05 (minimum 10 hours per shift) Sunday - 18 per hour + holiday = 20.18 per hour (minimum 10 hours per shift) To qualify you will need to have held you HGV Class 2 licence for a minimum of 12 months and have no more than 6 penalty points. To apply for this position, or for more information, please contact the Mainstay Recruitment Team or apply via the link or on our website.
Oct 02, 2025
Seasonal
We are recruiting for HGV Class 2 Night Drivers to work for our client with bases in Redditch and Worcester. Typical start times are between 5 and 6pm, working around 10 hours per shift completing 1-3 deliveries to shops with no heavy lifting involved. You will be required to use an electric pump truck at some deliveries but you will be assisted by a drivers mate at all deliveries so offloading will be limited/minimal. There are various shift patterns available, including weekends and work is available to suit you on agreed days. For example, if you are looking for four nights Wednesday - Saturday, this can be accomodated as can a range of other patterns to suit you. Pay Rates: Monday - Friday 16 per hour + holiday = 17.94 (minimum 10 hours per shift) Saturday - 17 per hour + holdiay = 19.05 (minimum 10 hours per shift) Sunday - 18 per hour + holiday = 20.18 per hour (minimum 10 hours per shift) To qualify you will need to have held you HGV Class 2 licence for a minimum of 12 months and have no more than 6 penalty points. To apply for this position, or for more information, please contact the Mainstay Recruitment Team or apply via the link or on our website.