Brellis Recruitment

Customer Support Advisor Warwick Competitive Salary We are recruiting on behalf of a well-established international manufacturing business based in Warwick. With a strong reputation for quality and a loyal customer base spanning trade professionals and consumers alike, this is a business that genuinely invests in its people and prides itself on delivering an outstanding customer experience at every touchpoint. The opportunity This is a varied and rewarding role sitting at the heart of the customer experience. You will take ownership of an account base, support customers across a wide range of enquiries and play a key part in making sure the customer support team operates as a true centre of excellence. What the role involves Acting as the first point of contact for inbound product, order and aftersales queries received by phone, email and online Taking full ownership of a defined account base, processing orders accurately and on time and keeping customers informed at every stage Providing technically competent advice on products, including compatibility, specifications and general guidance, and directing customers to the right information Triaging warranty, quality and spares queries, resolving at first contact wherever possible and escalating where appropriate Proactively monitoring orders, identifying issues early and working through solutions before they become problems Supporting customers with delivery queries including missing items, damaged goods and order discrepancies, raising investigations as required Working closely with internal teams and external partners to resolve queries quickly and efficiently Maintaining accurate customer records and contributing to continuous improvement across the team What we are looking for Proven experience in a customer service, order processing or account management role Confident and professional communicator across phone, email and online platforms Highly organised with strong attention to detail, particularly around order accuracy and record keeping Comfortable managing multiple queries simultaneously across different systems and platforms A proactive, solutions-focused approach with the customer always at the centre GCSEs or equivalent including English and Maths What's on offer Competitive salary with annual pay reviews Monday to Friday with some flexibility on hours 25 days holiday plus bank holidays Hybrid working, one day per week from home Bonus, pension and company share scheme Excellent benefits package and staff rewards portal A genuinely supportive culture with real opportunities to develop INDL

Commercial Manager Oxfordshire (office based) Salary: £50-£60k + negotiable We're looking for someone with a finance or accounting background who has since moved into a commercial role, comfortable owning the figures and driving growth in a small, ambitious business. Our client is a CQC rated Outstanding home care agency based in Oxfordshire, providing domiciliary and live-in care across the county and surrounding areas. They were one of the first agencies in the county to achieve Outstanding across all five CQC categories, a distinction held by only a small percentage of care providers nationally, and have recently been recognised with industry awards for the standard of care they provide. With a strong and growing team already in place, they're now looking for a Commercial Manager to take ownership of driving the business forward commercially. This is a rare opportunity to step into a business with a genuinely strong reputation and real headroom for growth, and to shape how it develops over the next phase. The role This is a commercially led leadership role, not a care delivery role. You'll take full ownership of the figures, the team, and the growth strategy, working closely with the owner to take on more and more of the day to day running of the business over time. Full P&L ownership, understanding where the money comes from and where it goes, and making the figures work Leading and managing the office team and the wider care workforce Driving marketing and business development activity: website, SEO, Google Ads, literature and referral channels Applying sound, common sense management to the day to day issues that come with running a growing service Working with existing marketing and content suppliers to build on momentum already in place Client contact is not a core part of this role. You'll be focused on running and growing the business rather than delivering or managing care on the ground. About you We're looking for someone with a background in accounting or finance who has since moved into a commercial role, understanding the numbers but driven by growing a business rather than working purely in a technical function. Equally, we'd welcome someone from a strong marketing or commercial background with a genuine head for figures. You do not need any background in the care sector, in fact we'd prefer it. We're looking for someone with drive, ambition and the hunger to build something, who can bring fresh thinking and outside experience rather than preconceived ideas about how a care business should run. A finance, accounting or strong commercial background Proven experience driving growth in a business, whether through general management, operations or a commercial function Genuine drive and ambition, comfortable being measured on results rather than hours at a desk Confident managing people and process, with sound, practical judgement No care sector background required, and candidates from entirely different industries are actively encouraged to apply If you're looking for a genuine opportunity to lead and grow an already outstanding business, we'd love to hear from you. Other job titles could be Business Manager, Head of Commercial, Commercial Manager (Finance Background), Finance & Commercial Manager, Operations & Commercial Manager or General Manager (Commercial) INDH

Business Development Manager What's On Offer - £60,000 £65,000 base salary, with realistic on target earnings of £70,000 £80,000 - A bonus structure designed with longer sales cycles in mind, so you're supported while you build your pipeline - Genuine autonomy, working directly alongside the Managing Director and Engineering Director - The chance to work with globally recognised automotive manufacturers and major shipping lines - A small, close-knit team where your input genuinely shapes the direction of the business - Flexible working hours to accommodate international clients - Regular international travel and exposure to high-profile global projects The Role As Business Development Manager, you'll take the lead on generating new business and nurturing relationships across the automotive and logistics sectors, working cradle to grave from first contact through to successful implementation. You'll be selling a genuinely bespoke, engineered product, so you'll be the driving force behind identifying and converting new opportunities, coordinating internally and with manufacturing partners to bring deals to life. Key responsibilities include: - Identifying and developing new business opportunities with OEMs, logistics providers and shipping lines - Building and maintaining strong relationships with international clients and manufacturing partners - Working with senior management to shape commercial strategies and sales approaches - Mapping customer requirements and market trends globally - Coordinating trials, demonstrations and technical processes through to sign-off - Negotiating and closing deals within agreed commercial parameters - Maintaining accurate records via CRM software - Achieving agreed sales and profit targets What We're Looking For - A background in automotive manufacturing, supply chain or freight forwarding, with genuine commercial acumen - Experience engaging confidently with OEMs, shipping lines or major logistics providers - A tenacious, self-motivated approach, comfortable managing long and complex sales cycles - A relationship-builder who thrives in a small, entrepreneurial team rather than a large corporate structure - Some technical or engineering awareness, comfortable holding a technical conversation - Eligibility to work in the UK - Willingness to travel internationally and work flexibly to support global clients Desirable: - Experience within shipping, freight forwarding or automotive manufacturing - A degree-level qualification, though equivalent experience is equally valued - Understanding of Incoterms - Additional language skills Key Words: Engineering Sales, Business Development, International Sales INDL

Sales Support Executive Solihull (B90) Full time, Monday to Friday, 37.5 hours Competitive salary + superb benefits We're recruiting a Sales Support Executive to join the LCV sales team of a well established business based in Solihull. This role would also suit candidates with a Sales Administrator, Sales Coordinator or Sales Support Administrator background. It's a genuinely lovely place to work, the offices are probably the best we have seen, complete with an on-site gym, and the benefits package is fabulous. The role sits at the heart of the commercial vehicle sales operation, supporting performance across dealer, SME and affinity channels. You'll work closely with the Distribution Manager and Fleet Sales Controller, keeping the wheels turning behind the scenes so the sales team can do what they do best. What you'll be doing: Managing the dealer bonus claim process, ensuring accuracy, compliance and timely submission Acting as the main point of contact for affinity partners, including the NFU and BASC, and supporting programme delivery Managing and analysing sales leads through the lead management system, ensuring effective follow-up and reporting Collating, validating and submitting weekly dealer sales forecasts from the regional team Administering training content and user activity on the LearnUpon portal Providing ad-hoc sales administration support to the National Sales Manager, Distribution Manager, Fleet Sales Manager and Regional Managers, including orders, logistics and taxation What we're looking for: Experience in a sales administration, sales coordination or sales support role Highly organised, with the ability to juggle multiple workstreams efficiently Strong accuracy and attention to detail across data, reporting and bonus claims A confident communicator, comfortable liaising with internal teams, dealers, customers and partner organisations Analytical, able to interpret data, spot trends and support commercial decision-making A collaborative team player who can also work independently and use initiative, knowing when to escalate A positive, professional attitude and a genuine willingness to learn and develop This is a great opportunity to join a supportive team in a fast-paced sales environment, in a workplace that really does stand out. INDL

Buyer (Supply Chain / Procurement) Location: Coventry (Hybrid working 2 days per week) Salary: circa £36,000 Hours: 37.5 per week Contract: Permanent We are recruiting for an experienced Buyer to join a growing manufacturing and engineering business at their new Coventry site. This is a hands-on role combining purchasing, scheduling and supply chain coordination, with real ownership of materials planning and supplier performance. You will be responsible for the procurement of materials, components and equipment, ensuring stock availability aligns with production and customer demand. Working closely with engineering, production, operations and logistics, you will play a key part in keeping the supply chain moving and improving supplier performance. Key responsibilities include: • Planning, scheduling and monitoring goods and services to meet production requirements, using techniques such as JIT, Kanban, blanket POs and rescheduling • Ensuring raw materials, components and production supplies are ordered accurately and delivered on time • Managing inventory and safety stock levels to balance customer service with effective use of capital • Maintaining material, supplier and planning data within the MRP/ERP system • Investigating shortages and carrying out root cause analysis with corrective actions • Supporting installation and inventory plans by providing clear guidance on material availability • Managing supplier performance, delivery metrics and quality issues • Analysing data in Excel (including pivots and lookups) to identify improvement opportunities • Supporting logistics, shipping and import processes • Working with design teams on drawings, product descriptions and codes to ensure accurate procurement • Leading supplier negotiations and driving cost saving and cost avoidance initiatives • Managing commercial risks and maintaining accurate reporting to support decision making • Building strong relationships across engineering, production, sales, operations and external suppliers About you: • Proven experience in buying, supply chain or materials planning • Experience using MRP / ERP systems • Strong Excel skills including pivot tables, vlookups and basic formulas • Confident communicator with a practical, solution-focused mindset • Strong commercial awareness and negotiation ability • Able to manage priorities in a fast-paced environment • Comfortable working cross-functionally and influencing stakeholders Desirable (but not essential): • International purchasing experience, including Far East sourcing • Logistics or import experience (or willingness to learn) This is a site-based role in Coventry, with occasional travel to suppliers and other UK locations as required. If you re a Buyer who enjoys ownership, variety and making a tangible impact on supply chain performance, this is a great opportunity. INDL

The Events and Catering Co-ordinator will facilitate the coordination of the company s calendar of events and will assist with delivery and record keeping of catering and event services (external and internal) alongside the Events and Catering Teams. This role will also involve providing administrative support to internal and external dinners, working closely within the catering and events team. Reporting to, and working closely with, the Head of Catering, youwill ensure the timely and effective processing of information relating to event and catering operations, from initial point of enquiry to final invoicing. They will work as part of a team to ensure that the College provides a consistently excellent standard of catering and hospitality service. Working hours are 20 hours per week, ideally worked over 5 days, Monday Friday, including very occasional evening and weekend work, for which time overtime is paid. Flexibility towards the desired hours can be discussed at interview. Holiday - Pro-rata of 38 days per annum (including Bank Holidays and closure days). Some holiday must be taken during closure periods in August-September and December. Key responsibilities may include: Provide administrative support for the Kitchen and Front of House and Events teams; producing and printing menus, signage, responding to emails and carrying out administrative projects and arrangements as required Assist in administration required for internal and external events Carry out show rounds of the facilities and have detailed information to hand to answer questions Handle enquiries and room bookings Work collaboratively with the Catering team, ensuring the effective communication of all details relating to events involving hospitality Liaise with relevant departments over bookings, timings, diet plans, IT, AV and all other details of events Process enquiries (external and Internal). To prepare quotations for events, follow up to the point of confirmation, billing and feedback Assist in producing and maintaining of sources of information on the website/intranet and in publications Supporting the Head Chef and Food and Beverage Manager with the admin associated with stock taking of the college kitchen, pantry, wine cellar and bar. This will consist of inputting data and ensuring it is all up to date Customer focused approach to all events and conferences, including initial response to any queries Other Responsibilities: Provide day-to-day administrative and operational support across catering systems and databases, including maintaining records, processing updates, producing reports, supporting till and booking system operations, and assisting with general system coordination and issue resolution. Comply with the college s policies and procedures including Health and Safety policies. The position may require the post holder to work outside normal office hours from time to time. Assisting the Food and Beverage Manager and Head Chef with coordinating payroll documentation for all catering departments, including casual and agency workers into HR system and other admin tasks Occasionally working across departments for supporting other teams within reason Carry out other tasks as reasonably requested by the Head of Catering and Events Manager, which could include projects and event planning for other departments. Person Specification Essential Sound administrative and organisational experience, particularly within conferences and events is preferable Proven ability to accept responsibility and the self-motivation to see a project through to completion Excellent written and interpersonal skills Meticulously accurate worker with good attention to detail Understanding and experience of catering Ability to work independently and flexibly as a member of a small team Ability to work under pressure Effective communicator and problem solver Flexible and able to work occasional evenings and weekends IT literacy including Microsoft Office Good experience with Excel and spreadsheets Desirable Experience of Perfect Table Plan, Mercury, Zoom, and other event platforms A background in hospitality or the events industry Flexible and able to work occasional evenings and weekends Knowledge of Social Media Experience using AI platforms Experience with minute taking INDL

QEHS Administrator Tibshelf, Derbyshire £26,436.80 - £28,000 DOE Permanent, Full Time Due to the salary, the role is not eligible for visa sponsorship. Right to work in UK essential. You will also need to be able to travel to the office daily and have administration experience. If you do not qualify in these areas, please do not apply. The Company Our client is a well-established international manufacturer with a strong reputation for quality and innovation, supplying equipment and fitted solutions to a broad range of commercial and retail customers across the UK and Ireland. With a busy, fast-paced site and a growing focus on sustainability and compliance, they are now looking for a QEHS Administrator to join their central quality, environmental, health and safety function. The Role Reporting to the Head of QEHS, this is a varied administrative role at the heart of the business, supporting the wider quality, environmental, health and safety team across the UK and Ireland. You will play a key part in keeping compliance, training and documentation running smoothly, working closely with colleagues at all levels of the business. Key Responsibilities Manage the day to day team inbox, ensuring enquiries are assigned to the right advisor and actioned in good time Maintain the health, safety and environmental management system, including new starters, leavers, form updates, policy uploads, reporting and record keeping in line with business and legal requirements Oversee the contractor management database, ensuring only approved contractors with the correct RAMS and competence carry out work on site Collate accurate QEHS data in line with KPI reporting requirements, supporting the Head of QEHS with reporting to the board Administer internal and external QEHS compliance training, resolving queries, organising refreshers and maintaining employee training records and certificates Support the maintenance of ISO certification, organising and supporting audits and ensuring documentation is kept up to date Control the storage of central QEHS documentation and policies, alerting the team where reviews are due Complete pre-qualification questionnaires with QEHS information to meet customer requirements Collate data and support delivery of environmental and sustainability reporting requirements Support the Head of QEHS with the collation of emissions and sustainability data Maintain membership body accreditations, gathering data and uploading QEHS information to relevant portals Manage third party support requirements, including organising health surveillance programmes and testing Take minutes at health and safety committee meetings and other QEHS related meetings Support in maintaining the asset documentation register following service and maintenance Promote employee engagement through safety alerts, toolbox talks, environmental bulletins and noticeboard updates Submit, track and manage support in relation to insurance claims Support in maintaining business continuity and recovery plans Raise purchase orders and submit invoices for payment, monitoring departmental expenditure Provide general administrative support to the wider QEHS team What We're Looking For Excellent IT skills, Microsoft Office essential, SharePoint or Power BI desirable Experienced in data entry with a keen eye for detail Ability to multi task while maintaining high levels of support to the wider team Customer centric approach Strong verbal and written communication skills across all levels Enthusiastic with a proactive mindset and a good team player Experience in administration and managing confidential records Ability to lead by example, reporting hazards and supporting QEHS activities Continuous improvement focused, with the confidence to recommend process improvements A genuine interest in protecting people and the planet Knowledge of ISO 9001, 14001 and/or 45001 would be advantageous The Package Salary of £26,436.80 to £28,000 depending on experience 25 days holiday plus bank holidays Company pension scheme Life assurance On site parking INDH

Reward & Benefits Manager Location: Remote, UK or Ireland (office attendance roughly once a month or quarterly, depending on location) Salary: Up to £70,000 (potential negotiation) plus annual bonus Type: Full time, Permanent The Company Our client is a fast growing, PE backed B2B SaaS business with around 400 employees across Ireland, the UK and India. They build software that helps accountants, payroll bureaus and businesses run smarter and win more, and they're genuinely investing in their people function as they scale. This is a business that takes AI adoption seriously, with an active AI Champions Network and a CPO who expects the team to use the tools available to them. The Role This is a newly created role, and it's a chance to build something rather than maintain what's already there. You'll own reward and reporting end to end, working closely with the CPO, the Head of People Operations, and Finance. You'll be the person people trust when they've got a question about pay or benefits, and the one who brings structure and rigour to a function that's becoming a genuine strategic priority. What You'll Be Doing Leading the annual pay review cycle, from merit models through to RemCom materials and manager guidance Owning compensation benchmarking across Ireland, the UK and India, keeping on top of how pay legislation differs across each Leading EU Pay Transparency compliance, working alongside the CPO and Legal Conducting pay equity analysis and flagging gaps for remediation Owning benefits administration and the annual benefits review across all jurisdictions Building and maintaining reporting on pay, benefits, headcount and turnover for the CPO, ELT and RemCom Acting as the People side liaison into Finance and payroll What We're Looking For Hands on experience in a dedicated reward, compensation or total reward role, not just as part of a wider generalist HR remit UK and Irish payroll and benefits/rewards experience Proven compensation benchmarking experience and involvement in salary surveys Working knowledge of EU Pay Transparency requirements Advanced Excel and strong analytical skills, comfortable building models and presenting findings to senior stakeholders Experience working with an HRIS, ideally HiBob, though transferable systems experience is fine RemCom prep or presentation experience is a bonus, not essential INDH

Executive Assistant to the Managing Director Warwickshire From £35,000 Our client is an award-winning, design-led lifestyle products brand based in Warwickshire, known for innovative and sustainable products supplied to retailers and concept stores worldwide. They're seeking a highly organised, proactive and trustworthy Executive Assistant to provide dedicated support to the Managing Director and help keep the business running smoothly day to day. What you'll be doing an the Executive Assistant: Managing the MD's diary, meetings, correspondence and travel arrangements Preparing reports, presentations and meeting documentation, and tracking actions Acting as a key point of contact for internal and external communications Handling sensitive information with complete discretion Supporting ad hoc business projects and helping streamline processes What we're looking for: Proven experience as a Personal assistant, executive assistant or in a similar support role Exceptional organisation and time-management skills Strong written and verbal communication A calm, adaptable, solutions-focused mindset Confidence with Microsoft Office / Google Workspace What's on offer: Salary from £35,000, depending on experience Genuine progression opportunity within a growing business The chance to work closely with senior leadership in a creative environment Interested in finding out more? Get in touch with Brellis Recruitment today. Key Words: Excutive Assistant, PA, EA INDL

Field Sales Executive South West Location: Covering Hampshire, Wiltshire & Dorset (including Salisbury, Dorchester, Reading, Swindon, and Southampton) Salary: £28,000 £32,000 per annum (DOE) On-Target Earnings: Up to £8,000 additional per year Employment type: Permanent, Full-Time Package: Company Car + Excellent Benefits Are you a commercially minded sales professional with a proven track record in b click apply for full job details

General Manager Welding & Fabrication £65,000 £80,000 basic + bonus (OTE up to £100k) + Car Allowance + Benefits Based near Leeds Do you have deep knowledge of welding and fabrication and the leadership skills to run a busy, high-performing service centre? We re working with one of the UK s leading fabrication and engineering groups to appoint a General Manager. This is not a role for someone from a purely OEM or mass-production background. You ll either be time-served in welding/fabrication, having worked your way up, or you ll already be running a fabrication and welding shop at senior level. Without this experience, applications will not be suitable. About the Role As General Manager, you ll take full P&L responsibility for a 40+ person site delivering sheet metalwork, laser cutting, robotic welding, and structural fabrication. The business is a first and second-tier supplier into oil & gas, automotive, commercial vehicles, defence, and nuclear sectors. Your responsibilities will include: Full site leadership, accountable for operational performance, quality, and delivery. Driving efficiency and continuous improvement across welding and fabrication processes. Leading, motivating, and developing a skilled workforce. Building and maintaining customer relationships while supporting commercial growth. Ensuring projects are delivered on time, to cost, and to spec. Reporting directly to the Group MD and contributing to wider group strategy. What We re Looking For A proven leader in a fabrication and welding environment (service centre / project-based, not OEM). Time-served in welding/fabrication or clear progression into GM/Director level within a fabrication shop. Strong track record of managing operations, P&L, and commercial growth. In-depth knowledge of ISO 9001, ISO 1090, and ISO 3834 standards, with experience managing compliance. Understanding of lean manufacturing and continuous improvement in fabrication settings. Hands-on, motivational leadership style. Why Apply? Lead and shape a respected welding and fabrication service centre. Be recognised as the General Manager for a site supplying into multiple high-value sectors. £65k £80k base + bonus (OTE £100k), car allowance, and benefits. Backing of a well-invested group committed to innovation and growth. If you ve built your career in welding and fabrication and want the autonomy to run and grow a dynamic service centre, we d like to hear from you. INDH