End Date Friday 06 March 2026 Salary Range £78,098 - £91,880 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Risk and Controls Senior Manager Salary: £76,194 - £89,640 Location: Birmingham, Edinburgh, Glasgow Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh, Glasgow or Birmingham office.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! About this Opportunity An exciting opportunity is available to join our Group Payments team! The Risk and Controls team within Group Payments plays a key role in driving the transformation of the Group Payments control environment. You'll be responsible for supporting Risk and Control owners in embedding the Group's Risk Framework, control self-assessments, and offering SME insights into remediation and ongoing compliance. You will also lead initiatives related to risk reduction and automate controls within Group Payments. This role demands strong leadership, cross-functional coordination, and the ability to influence senior leaders, alongside a deep understanding of risk and controls within financial services. What you'll be doing: Lead and manage the Risk and Controls team, providing clear direction, coaching, and support to drive high standards of performance and professional development. Evaluate the control environment to support robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF). Work closely with risk and control owner teams, acting as their go-to control management partner and collaborating across the lines of defence by building strong partnerships to meet shared objectives. Manage control self-assessments timely and to a high standard, monitor key control indicators (KCIs), and drive timely resolution of events and issues. Leverage analytics, automation, and data-driven testing to enhance efficiency, accuracy, and control effectiveness Collaborate with risk and control owners and the Chief Controls Office to drive risk reduction plans and control automation initiatives. Actively support and empower junior colleagues to create a successful, engaged, and high-performing team. What you'll need: Proven leadership experience managing risk, control, or audit teams in a regulated or complex environment, with a track record of building high-performing teams. Experience in data-driven control management with a proven ability to lead the design, automation, and optimisation of controls. Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across teams, departments, and senior leadership levels. Strong commercial and analytical mindset, with the ability to translate insights into actionable recommendations for decision-making. Strategic thinker with strong problem-solving ability, comfortable managing ambiguity and navigating organisational complexity. Ability to manage multiple priorities in a fast-paced environment, planning and organising work systematically to achieve team and functional objectives. Strong background in driving continuous improvement, with a focus on utilising data analytics and automated solutions. Data Analytics expertise, including proficiency in tools such as Excel, SQL, and visualisation platforms like Power BI or Tableau (desirable). About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 25, 2026
Full time
End Date Friday 06 March 2026 Salary Range £78,098 - £91,880 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Risk and Controls Senior Manager Salary: £76,194 - £89,640 Location: Birmingham, Edinburgh, Glasgow Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh, Glasgow or Birmingham office.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! About this Opportunity An exciting opportunity is available to join our Group Payments team! The Risk and Controls team within Group Payments plays a key role in driving the transformation of the Group Payments control environment. You'll be responsible for supporting Risk and Control owners in embedding the Group's Risk Framework, control self-assessments, and offering SME insights into remediation and ongoing compliance. You will also lead initiatives related to risk reduction and automate controls within Group Payments. This role demands strong leadership, cross-functional coordination, and the ability to influence senior leaders, alongside a deep understanding of risk and controls within financial services. What you'll be doing: Lead and manage the Risk and Controls team, providing clear direction, coaching, and support to drive high standards of performance and professional development. Evaluate the control environment to support robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF). Work closely with risk and control owner teams, acting as their go-to control management partner and collaborating across the lines of defence by building strong partnerships to meet shared objectives. Manage control self-assessments timely and to a high standard, monitor key control indicators (KCIs), and drive timely resolution of events and issues. Leverage analytics, automation, and data-driven testing to enhance efficiency, accuracy, and control effectiveness Collaborate with risk and control owners and the Chief Controls Office to drive risk reduction plans and control automation initiatives. Actively support and empower junior colleagues to create a successful, engaged, and high-performing team. What you'll need: Proven leadership experience managing risk, control, or audit teams in a regulated or complex environment, with a track record of building high-performing teams. Experience in data-driven control management with a proven ability to lead the design, automation, and optimisation of controls. Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across teams, departments, and senior leadership levels. Strong commercial and analytical mindset, with the ability to translate insights into actionable recommendations for decision-making. Strategic thinker with strong problem-solving ability, comfortable managing ambiguity and navigating organisational complexity. Ability to manage multiple priorities in a fast-paced environment, planning and organising work systematically to achieve team and functional objectives. Strong background in driving continuous improvement, with a focus on utilising data analytics and automated solutions. Data Analytics expertise, including proficiency in tools such as Excel, SQL, and visualisation platforms like Power BI or Tableau (desirable). About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
A leading financial services provider is seeking a Data Science Manager to lead innovative AI/ML initiatives at their London and Bristol locations. This role involves managing projects that enhance audit functions through advanced data science techniques. The ideal candidate will have a strong background in application development, proven leadership skills, and proficiency in programming languages such as Python. This position offers a flexible hybrid working model and a competitive salary package.
Feb 24, 2026
Full time
A leading financial services provider is seeking a Data Science Manager to lead innovative AI/ML initiatives at their London and Bristol locations. This role involves managing projects that enhance audit functions through advanced data science techniques. The ideal candidate will have a strong background in application development, proven leadership skills, and proficiency in programming languages such as Python. This position offers a flexible hybrid working model and a competitive salary package.
End Date Friday 27 February 2026 Salary Range £89,739 - £99,710 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data Science Manager SALARY: £89,739 - £99,710 LOCATION(S): London & Bristol HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. We're looking for someone to join as a Data Science Manager within our innovative, collaborative and highly-skilled AI, Data & Engineering team in Group Audit (GA). At GA, we see AI as integral to our mission of supporting our purpose and strategy. We have a strategic commitment to harness cutting edge AI and cultivate an AI fluent function. In this role, you will have an opportunity to perform a hands-on and multifaceted role within a skilled and supportive team of data scientists and engineers who are highly visible to senior management, with exposure to the entire Group. You will have a passion for data science and engineering on GCP, strong customer focus, and interest in learning about internal audit. The successful candidate will work across all stages of the data science lifecycle from problem identification to designing and implementing applications that use AI & ML techniques. These will support delivery of our audit plan, provide insights, and drive innovation within Group Audit.You will have the opportunity to: Lead multiple data science and application development projects concurrently with great autonomy. Programming tasks will include designing, implementing, and delivering applications, as well as creating data models and data pipelines in a mixed on premises and Google Cloud Platform environment. Design, build, test, and deploy robust AI/ML and generative AI systems, including cloud native architectures. Ensure solutions are scalable, secure, and production ready within enterprise frameworks. Diagnose complex issues and deliver high quality technical solutions aligned to best practices and standards. Produce specifications, testing approaches, and documentation to support reliable and consistent delivery. Lead other team members and manage stakeholders, acting as a project lead and applying agile project management and software development best practices. Work collaboratively across the audit function to identify innovative opportunities to apply data science techniques for business monitoring, audit planning, and audit delivery. Acquire sufficient levels of auditing and business knowledge, positively impacting the quality of GA's assurance work. Communicate technical concepts in plain, simple language that is easy for non technical stakeholders to understand. Answer queries and provide support to end users for existing utilities. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Experience leading application development and data science projects, involving techniques such as generative AI, machine learning and natural language processing. Experience designing and implementing infrastructure on Google Cloud Platform. The ability to productionise data and AI models for non-technical users while applying best practices in software development and ensuring that key data science, engineering, and programming concepts are applied. Proven ability to translate data science and AI capabilities into measurable business value. Experience at managing peers or more junior colleagues on projects, holding colleagues accountable, ensuring the quality and timeliness of the project delivery, and fostering a culture of collaboration and continuous improvement. Managing stakeholders, communicating in a way that a lay audience can understand. Supporting colleague development with training, coaching and feedback as appropriate to upskill the team and the wider function. Proficient with mainstream data science programming languages, such as Python, and the use of data analytics tools such as SQL and PowerBI. Reviewing complex code and familiarity with version control. Experience in web application development (Django, Bootstrap, jQuery) is desirable. Previous financial services, audit or risk experience is an advantage. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 24, 2026
Full time
End Date Friday 27 February 2026 Salary Range £89,739 - £99,710 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data Science Manager SALARY: £89,739 - £99,710 LOCATION(S): London & Bristol HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. We're looking for someone to join as a Data Science Manager within our innovative, collaborative and highly-skilled AI, Data & Engineering team in Group Audit (GA). At GA, we see AI as integral to our mission of supporting our purpose and strategy. We have a strategic commitment to harness cutting edge AI and cultivate an AI fluent function. In this role, you will have an opportunity to perform a hands-on and multifaceted role within a skilled and supportive team of data scientists and engineers who are highly visible to senior management, with exposure to the entire Group. You will have a passion for data science and engineering on GCP, strong customer focus, and interest in learning about internal audit. The successful candidate will work across all stages of the data science lifecycle from problem identification to designing and implementing applications that use AI & ML techniques. These will support delivery of our audit plan, provide insights, and drive innovation within Group Audit.You will have the opportunity to: Lead multiple data science and application development projects concurrently with great autonomy. Programming tasks will include designing, implementing, and delivering applications, as well as creating data models and data pipelines in a mixed on premises and Google Cloud Platform environment. Design, build, test, and deploy robust AI/ML and generative AI systems, including cloud native architectures. Ensure solutions are scalable, secure, and production ready within enterprise frameworks. Diagnose complex issues and deliver high quality technical solutions aligned to best practices and standards. Produce specifications, testing approaches, and documentation to support reliable and consistent delivery. Lead other team members and manage stakeholders, acting as a project lead and applying agile project management and software development best practices. Work collaboratively across the audit function to identify innovative opportunities to apply data science techniques for business monitoring, audit planning, and audit delivery. Acquire sufficient levels of auditing and business knowledge, positively impacting the quality of GA's assurance work. Communicate technical concepts in plain, simple language that is easy for non technical stakeholders to understand. Answer queries and provide support to end users for existing utilities. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Experience leading application development and data science projects, involving techniques such as generative AI, machine learning and natural language processing. Experience designing and implementing infrastructure on Google Cloud Platform. The ability to productionise data and AI models for non-technical users while applying best practices in software development and ensuring that key data science, engineering, and programming concepts are applied. Proven ability to translate data science and AI capabilities into measurable business value. Experience at managing peers or more junior colleagues on projects, holding colleagues accountable, ensuring the quality and timeliness of the project delivery, and fostering a culture of collaboration and continuous improvement. Managing stakeholders, communicating in a way that a lay audience can understand. Supporting colleague development with training, coaching and feedback as appropriate to upskill the team and the wider function. Proficient with mainstream data science programming languages, such as Python, and the use of data analytics tools such as SQL and PowerBI. Reviewing complex code and familiarity with version control. Experience in web application development (Django, Bootstrap, jQuery) is desirable. Previous financial services, audit or risk experience is an advantage. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
End Date Tuesday 03 March 2026 Salary Range £36,224 - £38,130 Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Driver Satisfaction Specialist Manager SALARY: £35,340 rising to £36,540 as of April 2026 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained About this Opportunity Responsible for supporting our drivers, by handling and investigating complex and escalated issues to ensure we deliver and maintain the best service, using expertise to enhance the driver experience and exceed their expectations.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need Experience of handling and investigating escalated complaints until a fair and consistent resolution can be provided within SLA Agreements and available on the phone to make, assist with and speak to dissatisfied customers should telephone calls need to be raised. To be an ambassador of the Resolutions Team, displaying behaviours of our values within our approach to internal and external customers, responsible for your own caseload, organising and prioritising these, keeping drivers advised and updated on a regular basis and within SLA agreements. A phenomenal teammate by building and maintaining great relationships with internal and external customers e.g., account managers and Operational Business Teams and inputting information on the CRM system to capture all complaint related information to enable accurate and valuable reporting and analysis.to understand all the facts and perspectives, to ensure each point raised is answered. Experience with assisting with reporting requirements, data input and collating the statistics and reviewing analysis, providing insights on trends and root cause, and valuable observations for the business. Attend team meetings to update, educate and drive forward continual improvement with internal colleagues Experience of handling projects to contribute to the department, business and our customers, and facilitate the survey tools we utilise by sending data feeds and invites in a timely manner. And any experience of these would be really useful Excellent communication skills, both written with Intermediate word, excel and PowerPoint skills with previous complaint management experience Commercially and financially astute Strong attention to detail Self-manager who must be able to prioritise work and multi-task to meet strict SLAs and tenacity to see multiple tasks through to successful completion at any given time. A smart and tenacious attitude towards investigations and finding out facts and displays integrity by always treating customers fairly when making decisions. Ability to work in a pressured, sensitive and sometimes stressful environment with Solution orientated who "thinks outside the box", a can-do attitude and remains calm and professional at all times Demonstrates high levels of passion, self-motivation and positivity and works and interacts all people and levels with respect and confidence. Experience in customer service environment essential within the complaints department and previous experience of leasing and rental industry preferred About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 24, 2026
Full time
End Date Tuesday 03 March 2026 Salary Range £36,224 - £38,130 Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Driver Satisfaction Specialist Manager SALARY: £35,340 rising to £36,540 as of April 2026 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained About this Opportunity Responsible for supporting our drivers, by handling and investigating complex and escalated issues to ensure we deliver and maintain the best service, using expertise to enhance the driver experience and exceed their expectations.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need Experience of handling and investigating escalated complaints until a fair and consistent resolution can be provided within SLA Agreements and available on the phone to make, assist with and speak to dissatisfied customers should telephone calls need to be raised. To be an ambassador of the Resolutions Team, displaying behaviours of our values within our approach to internal and external customers, responsible for your own caseload, organising and prioritising these, keeping drivers advised and updated on a regular basis and within SLA agreements. A phenomenal teammate by building and maintaining great relationships with internal and external customers e.g., account managers and Operational Business Teams and inputting information on the CRM system to capture all complaint related information to enable accurate and valuable reporting and analysis.to understand all the facts and perspectives, to ensure each point raised is answered. Experience with assisting with reporting requirements, data input and collating the statistics and reviewing analysis, providing insights on trends and root cause, and valuable observations for the business. Attend team meetings to update, educate and drive forward continual improvement with internal colleagues Experience of handling projects to contribute to the department, business and our customers, and facilitate the survey tools we utilise by sending data feeds and invites in a timely manner. And any experience of these would be really useful Excellent communication skills, both written with Intermediate word, excel and PowerPoint skills with previous complaint management experience Commercially and financially astute Strong attention to detail Self-manager who must be able to prioritise work and multi-task to meet strict SLAs and tenacity to see multiple tasks through to successful completion at any given time. A smart and tenacious attitude towards investigations and finding out facts and displays integrity by always treating customers fairly when making decisions. Ability to work in a pressured, sensitive and sometimes stressful environment with Solution orientated who "thinks outside the box", a can-do attitude and remains calm and professional at all times Demonstrates high levels of passion, self-motivation and positivity and works and interacts all people and levels with respect and confidence. Experience in customer service environment essential within the complaints department and previous experience of leasing and rental industry preferred About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
A leading car leasing company in Watford is seeking a Driver Satisfaction Specialist Manager. This role involves managing escalated driver issues, ensuring high levels of communication and support. Ideal candidates will have experience in complaints management and customer service, along with strong analytical skills. The position offers a hybrid working model, a competitive salary, and opportunities for growth within the organization. Join us to help shape a sustainable future in finance.
Feb 24, 2026
Full time
A leading car leasing company in Watford is seeking a Driver Satisfaction Specialist Manager. This role involves managing escalated driver issues, ensuring high levels of communication and support. Ideal candidates will have experience in complaints management and customer service, along with strong analytical skills. The position offers a hybrid working model, a competitive salary, and opportunities for growth within the organization. Join us to help shape a sustainable future in finance.
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Risk Manager, FCA Group Regulatory Affairs LOCATION(S): Edinburgh, Glasgow, Leeds, Halifax, Chester, Birmingham, Bristol, Cardiff HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs. About this opportunity We're on an exciting journey and there couldn't be a better time to join us. We're putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face.We're looking for a Senior Manager to join our FCA Regulatory Affairs team. You'll ensure successful delivery of the Group's Regulatory Strategy, this role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk.You will help to inform and support Board members, Senior Executives and relevant business areas to deliver good engagement in their interactions with the FCA. Key accountabilities: Represent the organisation and builds strong relationships with the FCA, delivering the Group's Regulatory Strategy. Demonstrate depth to confidently provide credible advice and assurance on core compliance and regulatory obligations to support the business. Establishing trusted partnerships with key business areas to support the proactive management of regulatory engagements. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages. Attending senior stakeholder meetings with the regulator and produce summary insights. Interpreting new and existing regulations and understand their likely impact on relevant parts of the Group. Forethinking the direction of travel and anticipating the impact of the proposed changes on the Group. Contributing to the identification and assessment of regulatory and compliance risks. What you'll need: Good base-level knowledge of the FCA's approach to banking supervision and an interest and inquisitiveness in the regulations applicable to the Group. Proven track record of strategic regulatory briefing and management or producing executive level documents. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Understands LBG's high level business strategy and priorities. Detailed understanding of emerging regulatory, customer and industry expectations and requirements. Ability to communicate in all forms and to audiences at all levels both internally and externally. And any experience of these would be really useful: Previous experience working with/or at the FCA/Regulator. Thorough understanding of the Regulatory environment and implications for LBG. Evidence of being an adopter of change and embracing transformation. Evidence of transforming ways of working About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes : A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 22, 2026
Full time
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Risk Manager, FCA Group Regulatory Affairs LOCATION(S): Edinburgh, Glasgow, Leeds, Halifax, Chester, Birmingham, Bristol, Cardiff HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs. About this opportunity We're on an exciting journey and there couldn't be a better time to join us. We're putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face.We're looking for a Senior Manager to join our FCA Regulatory Affairs team. You'll ensure successful delivery of the Group's Regulatory Strategy, this role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk.You will help to inform and support Board members, Senior Executives and relevant business areas to deliver good engagement in their interactions with the FCA. Key accountabilities: Represent the organisation and builds strong relationships with the FCA, delivering the Group's Regulatory Strategy. Demonstrate depth to confidently provide credible advice and assurance on core compliance and regulatory obligations to support the business. Establishing trusted partnerships with key business areas to support the proactive management of regulatory engagements. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages. Attending senior stakeholder meetings with the regulator and produce summary insights. Interpreting new and existing regulations and understand their likely impact on relevant parts of the Group. Forethinking the direction of travel and anticipating the impact of the proposed changes on the Group. Contributing to the identification and assessment of regulatory and compliance risks. What you'll need: Good base-level knowledge of the FCA's approach to banking supervision and an interest and inquisitiveness in the regulations applicable to the Group. Proven track record of strategic regulatory briefing and management or producing executive level documents. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Understands LBG's high level business strategy and priorities. Detailed understanding of emerging regulatory, customer and industry expectations and requirements. Ability to communicate in all forms and to audiences at all levels both internally and externally. And any experience of these would be really useful: Previous experience working with/or at the FCA/Regulator. Thorough understanding of the Regulatory environment and implications for LBG. Evidence of being an adopter of change and embracing transformation. Evidence of transforming ways of working About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes : A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of FCA Regulatory Affairs LOCATION(S): London, Edinburgh, Bristol, Leeds, Birmingham, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity No day in Conduct, Compliance and Operational Risk (CCOR) is the same. We engage right across the Group, advising on ways to improve how we keep the Bank safe, delight our customers and Help Britain Prosper. This means we work closely as a collaborative team and spend a lot of our time looking at different areas of the Bank and analysing data to help our teams and businesses. We're a diverse group of people, who come from many different backgrounds. Whilst we celebrate these differences, we share a common vision to offer new insight, support and challenge to senior management. CCOR provides independent assurance to the Board and GEC, that the control framework is effective, and that the Group takes reasonable steps to comply with its regulatory obligations. We're looking for a Head of FCA Regulatory Affairs to ensure successful delivery of the Group's Regulatory Strategy. This role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk.If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll be doing : Support the Director in achieving the Group's ambitions around Regulatory Engagement, helping to lead the day-to-day relationship with the FCA and delivering the Group's Regulatory Strategy. Acting as a trusted adviser for business contacts to ensure regulatory interactions are successful. Learn from internal and external sources to evolve LBG's engagement to meet regulatory expectations. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages Influence business decision-making by providing insight, control and thought leadership. What you'll need : Previous experience working with/or at banking Regulators, and a strong understanding of the UK Regulatory environment. Experience of producing high quality written content in the form of board papers and briefing etc. Being an adopter of change and embracing transformation. Leading a team of colleagues and transforming ways of working Senior partner relationship management A passion for compliance risk and a comprehensive understanding of emerging regulatory, customer and industry expectations and requirements. Exhibits a good knowledge of the Financial Services industry, its key drivers and our competitors. An understanding of LBG's high level business strategy and priorities. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 22, 2026
Full time
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of FCA Regulatory Affairs LOCATION(S): London, Edinburgh, Bristol, Leeds, Birmingham, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity No day in Conduct, Compliance and Operational Risk (CCOR) is the same. We engage right across the Group, advising on ways to improve how we keep the Bank safe, delight our customers and Help Britain Prosper. This means we work closely as a collaborative team and spend a lot of our time looking at different areas of the Bank and analysing data to help our teams and businesses. We're a diverse group of people, who come from many different backgrounds. Whilst we celebrate these differences, we share a common vision to offer new insight, support and challenge to senior management. CCOR provides independent assurance to the Board and GEC, that the control framework is effective, and that the Group takes reasonable steps to comply with its regulatory obligations. We're looking for a Head of FCA Regulatory Affairs to ensure successful delivery of the Group's Regulatory Strategy. This role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk.If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll be doing : Support the Director in achieving the Group's ambitions around Regulatory Engagement, helping to lead the day-to-day relationship with the FCA and delivering the Group's Regulatory Strategy. Acting as a trusted adviser for business contacts to ensure regulatory interactions are successful. Learn from internal and external sources to evolve LBG's engagement to meet regulatory expectations. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages Influence business decision-making by providing insight, control and thought leadership. What you'll need : Previous experience working with/or at banking Regulators, and a strong understanding of the UK Regulatory environment. Experience of producing high quality written content in the form of board papers and briefing etc. Being an adopter of change and embracing transformation. Leading a team of colleagues and transforming ways of working Senior partner relationship management A passion for compliance risk and a comprehensive understanding of emerging regulatory, customer and industry expectations and requirements. Exhibits a good knowledge of the Financial Services industry, its key drivers and our competitors. An understanding of LBG's high level business strategy and priorities. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of PRA Regulatory Affairs LOCATION(S): London, Edinburgh, Bristol, Leeds, Birmingham, Halifax, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity No day in Conduct, Compliance and Operational Risk (CCOR) is the same. We engage right across the Group, advising on ways to improve how we keep the Bank safe, delight our customers and Help Britain Prosper. This means we work closely as a collaborative team and spend a lot of our time looking at different areas of the Bank and analysing data to help our teams and businesses. We're a diverse group of people, who come from many different backgrounds. Whilst we celebrate these differences, we share a common vision to offer new insight, support and challenge to senior management. CCOR provides independent assurance to the Board and GEC, that the control framework is effective, and that the Group takes reasonable steps to comply with its regulatory obligations. We're looking for a Head of PRA Regulatory Affairs to ensure successful delivery of the Group's Regulatory Strategy. This role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk. What you'll be doing : Support the Director in achieving the Group's ambitions around Regulatory Engagement, helping to lead the day-to-day relationship with the PRA and delivering the Group's Regulatory Strategy. Acting as a trusted adviser for business contacts to ensure regulatory interactions are successful. Learn from internal and external sources to evolve LBG's engagement to meet regulatory expectations. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages Influence business decision-making by providing insight, control and thought leadership.If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need : Previous experience working with/or at banking Regulators, and a strong understanding of the UK Regulatory environment. Experience of producing high quality written content in the form of board papers and briefing etc. Being an adopter of change and embracing transformation. Leading a team of colleagues and transforming ways of working Senior partner relationship management A passion for compliance risk and a comprehensive understanding of emerging regulatory, customer and industry expectations and requirements. Exhibits a good knowledge of the Financial Services industry, its key drivers and our competitors. An understanding of LBG's high level business strategy and priorities. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 22, 2026
Full time
End Date Tuesday 24 February 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of PRA Regulatory Affairs LOCATION(S): London, Edinburgh, Bristol, Leeds, Birmingham, Halifax, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity No day in Conduct, Compliance and Operational Risk (CCOR) is the same. We engage right across the Group, advising on ways to improve how we keep the Bank safe, delight our customers and Help Britain Prosper. This means we work closely as a collaborative team and spend a lot of our time looking at different areas of the Bank and analysing data to help our teams and businesses. We're a diverse group of people, who come from many different backgrounds. Whilst we celebrate these differences, we share a common vision to offer new insight, support and challenge to senior management. CCOR provides independent assurance to the Board and GEC, that the control framework is effective, and that the Group takes reasonable steps to comply with its regulatory obligations. We're looking for a Head of PRA Regulatory Affairs to ensure successful delivery of the Group's Regulatory Strategy. This role acts as a central point of contact for regulators, serving as conduit for identifying, escalating, and mitigating areas of regulatory risk. What you'll be doing : Support the Director in achieving the Group's ambitions around Regulatory Engagement, helping to lead the day-to-day relationship with the PRA and delivering the Group's Regulatory Strategy. Acting as a trusted adviser for business contacts to ensure regulatory interactions are successful. Learn from internal and external sources to evolve LBG's engagement to meet regulatory expectations. Prepare briefings, MI and Reports that provide senior management and the Board with latest positions on key hot topics, as well as key messages Influence business decision-making by providing insight, control and thought leadership.If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need : Previous experience working with/or at banking Regulators, and a strong understanding of the UK Regulatory environment. Experience of producing high quality written content in the form of board papers and briefing etc. Being an adopter of change and embracing transformation. Leading a team of colleagues and transforming ways of working Senior partner relationship management A passion for compliance risk and a comprehensive understanding of emerging regulatory, customer and industry expectations and requirements. Exhibits a good knowledge of the Financial Services industry, its key drivers and our competitors. An understanding of LBG's high level business strategy and priorities. Has the ability to influence with impact, shaping the opinions and actions of key partners, gaining their trust and commitment to the desired outcome and demonstrates an ability to build strong partner relationships both internally and externally. Has a thirst to improve, embrace new challenges and work flexibly, maintaining an understanding of emerging risks and areas of regulatory focus as they emerge and evolve. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Director, Group Corporate Development page is loaded Director, Group Corporate Developmentlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 4, 2026 (14 days left to apply)job requisition id: 150659 End Date Tuesday 03 March 2026 Salary Range £111,809 - £131,540 Flexible Working Options Hybrid Working, Job Share Job Description Summary The Director of Group Corporate Development plays a pivotal role at the centre of the Group's M&A agenda, driving high value transactions that shape the future direction of the organisation! You'll lead complex, end to end deals with significant autonomy, influencing strategic decisions at Group, Divisional and Business Unit level. Acting as a trusted strategic advisor, you'll challenge and refine business strategies while partnering closely with senior executives across the enterprise. You'll orchestrate large, cross functional deal teams and external advisers to assess opportunities, deliver rigorous due diligence and design target operating models. With deep corporate finance expertise, you'll provide independent evaluation to the Group CEO and Board on acquisitions, disposals and financial impacts. You'll craft compelling executive materials that drive high quality strategic discussions and shape enterprise wide decision making. Job Description Key Details JOB TITLE: Director, Group Corporate Development SALARY: As per range LOCATION: London - Old Broad Street HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity In this high impact role, you'll take the lead on some of the Group's most complex, end-to-end transactions-spotting opportunities, shaping strategy and driving deals through to completion. You'll build powerful senior networks inside and outside the organisation, using market insight to unlock new possibilities. As a trusted centre of excellence, you'll challenge thinking across the Group and partner with specialists from Finance to Tech to steer strategic decisions. You'll craft compelling, insight rich papers for senior leaders, bringing clarity and influence on critical discussions. As a leader, you'll inspire, develop and mentor a high performing team, making this a rare opportunity to drive major strategic change at scale! Why Lloyds Banking Group We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Day to day responsibilities Lead and run complex transactions from origination through to completion with a high degree of autonomy, to ensure all elements of the transaction and strategic projects are considered appropriately.Engage and co-ordinate the project roles of senior executives at Group and Divisional and Business Unit (BU) level to ensure clear accountabilities and progress remains on track.Act as a centre of excellence in reviewing, challenging and supporting Group, Divisional and Business Unit strategies. Demonstrate excellent relationship management capabilities.Lead large deal teams across all areas of the Group (including business units, finance, risk, legal, HR, tech) and external advisers where necessary, to conduct due-diligence, assess attractiveness of opportunities and determine the target operating model.Oversee the production and presentation of papers to senior executives and directors, both as part of a team and as an individual to create consistent and engaging material that support and develop the business strategy.Involved with deep corporate finance expertise and advanced financial modelling skills.Ensure appraisal techniques are robust and valid and provide independent evaluation to the Group Chief Executive and the board on acquisition and disposal options in areas such as financing structures, estimates of financial impact e.g. EPS and capital ratios etc.Supporting the review and negotiation of key transaction and commercial legal documents.Build and maintain network of internal and external contacts and proactively handle these relationships to increase origination opportunities and provide market insights to relevant business units.Lead, motivate, develop and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business. What we're looking for Prior Corporate Development or M&A advisory experience. An analytical approach to challenge your own work and that of others. A problem solver who challenges the status quo with innovative ideas. A highly motivated self-starter , continually reviewing and improving processes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 20, 2026
Full time
Director, Group Corporate Development page is loaded Director, Group Corporate Developmentlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 4, 2026 (14 days left to apply)job requisition id: 150659 End Date Tuesday 03 March 2026 Salary Range £111,809 - £131,540 Flexible Working Options Hybrid Working, Job Share Job Description Summary The Director of Group Corporate Development plays a pivotal role at the centre of the Group's M&A agenda, driving high value transactions that shape the future direction of the organisation! You'll lead complex, end to end deals with significant autonomy, influencing strategic decisions at Group, Divisional and Business Unit level. Acting as a trusted strategic advisor, you'll challenge and refine business strategies while partnering closely with senior executives across the enterprise. You'll orchestrate large, cross functional deal teams and external advisers to assess opportunities, deliver rigorous due diligence and design target operating models. With deep corporate finance expertise, you'll provide independent evaluation to the Group CEO and Board on acquisitions, disposals and financial impacts. You'll craft compelling executive materials that drive high quality strategic discussions and shape enterprise wide decision making. Job Description Key Details JOB TITLE: Director, Group Corporate Development SALARY: As per range LOCATION: London - Old Broad Street HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity In this high impact role, you'll take the lead on some of the Group's most complex, end-to-end transactions-spotting opportunities, shaping strategy and driving deals through to completion. You'll build powerful senior networks inside and outside the organisation, using market insight to unlock new possibilities. As a trusted centre of excellence, you'll challenge thinking across the Group and partner with specialists from Finance to Tech to steer strategic decisions. You'll craft compelling, insight rich papers for senior leaders, bringing clarity and influence on critical discussions. As a leader, you'll inspire, develop and mentor a high performing team, making this a rare opportunity to drive major strategic change at scale! Why Lloyds Banking Group We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Day to day responsibilities Lead and run complex transactions from origination through to completion with a high degree of autonomy, to ensure all elements of the transaction and strategic projects are considered appropriately.Engage and co-ordinate the project roles of senior executives at Group and Divisional and Business Unit (BU) level to ensure clear accountabilities and progress remains on track.Act as a centre of excellence in reviewing, challenging and supporting Group, Divisional and Business Unit strategies. Demonstrate excellent relationship management capabilities.Lead large deal teams across all areas of the Group (including business units, finance, risk, legal, HR, tech) and external advisers where necessary, to conduct due-diligence, assess attractiveness of opportunities and determine the target operating model.Oversee the production and presentation of papers to senior executives and directors, both as part of a team and as an individual to create consistent and engaging material that support and develop the business strategy.Involved with deep corporate finance expertise and advanced financial modelling skills.Ensure appraisal techniques are robust and valid and provide independent evaluation to the Group Chief Executive and the board on acquisition and disposal options in areas such as financing structures, estimates of financial impact e.g. EPS and capital ratios etc.Supporting the review and negotiation of key transaction and commercial legal documents.Build and maintain network of internal and external contacts and proactively handle these relationships to increase origination opportunities and provide market insights to relevant business units.Lead, motivate, develop and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business. What we're looking for Prior Corporate Development or M&A advisory experience. An analytical approach to challenge your own work and that of others. A problem solver who challenges the status quo with innovative ideas. A highly motivated self-starter , continually reviewing and improving processes. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
A prominent financial institution is seeking a Director of Group Corporate Development in London to lead high-value M&A transactions, shaping the strategic direction of the organization. Responsibilities include overseeing complex deals, collaborating with senior executives, and providing independent evaluations on financial impacts. The role offers a hybrid working model and a comprehensive benefits package including a pension contribution, annual bonuses, and generous leave policies.
Feb 19, 2026
Full time
A prominent financial institution is seeking a Director of Group Corporate Development in London to lead high-value M&A transactions, shaping the strategic direction of the organization. Responsibilities include overseeing complex deals, collaborating with senior executives, and providing independent evaluations on financial impacts. The role offers a hybrid working model and a comprehensive benefits package including a pension contribution, annual bonuses, and generous leave policies.
A leading UK bank is seeking a Performance Director to lead its Lending & Working Capital team in Birmingham. The role involves overseeing performance metrics, developing insights for growth, and managing a high-performing team. Applicants should possess strong commercial thinking, analytical judgment, and experience in leadership. This role offers flexible hybrid working arrangements and a generous benefits package, making it a significant opportunity for growth and impact at the bank.
Feb 19, 2026
Full time
A leading UK bank is seeking a Performance Director to lead its Lending & Working Capital team in Birmingham. The role involves overseeing performance metrics, developing insights for growth, and managing a high-performing team. Applicants should possess strong commercial thinking, analytical judgment, and experience in leadership. This role offers flexible hybrid working arrangements and a generous benefits package, making it a significant opportunity for growth and impact at the bank.
Performance Director - Lending & Working Capital page is loaded Performance Director - Lending & Working Capitallocations: Edinburgh: Bristol: Birmingham: Leeds: Glasgowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 4, 2026 (14 days left to apply)job requisition id: 151756 End Date Tuesday 03 March 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Performance Director - Lending & Working Capital LOCATIONS: Birmingham / Bristol / Edinburgh / Glasgow / Leeds / Manchester HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity We're looking for a Performance Director to lead our newly established Lending & Working Capital (L&WC) Performance team. This is an exciting opportunity to join the senior leadership of the Commercial Performance function and play a key role in shaping how Business & Commercial Banking (BCB) tells its performance story across L&WC products.Reporting into the Head of Commercial Performance, you'll work closely with BCB Managing Directors and senior leaders to provide performance oversight, develop key enablers for growth, and deliver clear, actionable insight that drives better outcomes for our clients and colleagues.You'll lead a small, high performing team partnering with the Term Lending, Asset Finance, Invoice Finance and Cards product areas. Together, you'll create and embed robust insight and performance frameworks that track both new business activity and back book performance - ensuring we can consistently understand, measure and improve delivery against our operating model. Key Accountabilities Lead performance oversight across Term Lending, Asset Finance, Invoice Finance and Cards. Shape and maintain L&WC lead indicators, such as input drivers, and operating plan performance measures. Develop robust data, MI and insight capabilities to support performance management. Deliver concise, executive level reporting, including metrics aligned to Finance and key Board audiences. Provide actionable insights that drive interventions and support commercial outcomes. Partner with Finance, Product, and Coverage teams to ensure alignment across plans, forecasts, and performance priorities. Lead and develop a high performing performance team. Support the evolution of L&WC insight tools, dashboards, and reporting frameworks. What You'll Bring Strategic & Commercial Thinking: Ability to connect performance drivers to customer outcomes, productivity, and P&L impact, and to guide senior leaders toward the most value creating priorities. Insight Led Decision Making: Strong analytical judgement, able to interpret data, build clear performance narratives, and focus stakeholders on where action will deliver the greatest effect. Data, MI & Technology Fluency: Comfortable shaping MI requirements, designing lead indicators, and improving insight delivery through dashboards, automation, and emerging data tools. Execution Excellence: A disciplined approach to delivering high quality, accurate outputs. Skilled at simplifying complexity, communicating clearly at senior levels, and maintaining organisation and focus in a fast paced environment. Inclusive & Empowering Leadership: Experience leading high performing teams, developing talent, and creating a culture where colleagues can thrive and bring diverse perspectives. Collaborative Partnering: Proven ability to build trusted relationships across Product, Coverage, Finance and other partners to align around shared goals and support improved commercial outcomes. About Working With Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesThis is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 19, 2026
Full time
Performance Director - Lending & Working Capital page is loaded Performance Director - Lending & Working Capitallocations: Edinburgh: Bristol: Birmingham: Leeds: Glasgowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 4, 2026 (14 days left to apply)job requisition id: 151756 End Date Tuesday 03 March 2026 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Performance Director - Lending & Working Capital LOCATIONS: Birmingham / Bristol / Edinburgh / Glasgow / Leeds / Manchester HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity We're looking for a Performance Director to lead our newly established Lending & Working Capital (L&WC) Performance team. This is an exciting opportunity to join the senior leadership of the Commercial Performance function and play a key role in shaping how Business & Commercial Banking (BCB) tells its performance story across L&WC products.Reporting into the Head of Commercial Performance, you'll work closely with BCB Managing Directors and senior leaders to provide performance oversight, develop key enablers for growth, and deliver clear, actionable insight that drives better outcomes for our clients and colleagues.You'll lead a small, high performing team partnering with the Term Lending, Asset Finance, Invoice Finance and Cards product areas. Together, you'll create and embed robust insight and performance frameworks that track both new business activity and back book performance - ensuring we can consistently understand, measure and improve delivery against our operating model. Key Accountabilities Lead performance oversight across Term Lending, Asset Finance, Invoice Finance and Cards. Shape and maintain L&WC lead indicators, such as input drivers, and operating plan performance measures. Develop robust data, MI and insight capabilities to support performance management. Deliver concise, executive level reporting, including metrics aligned to Finance and key Board audiences. Provide actionable insights that drive interventions and support commercial outcomes. Partner with Finance, Product, and Coverage teams to ensure alignment across plans, forecasts, and performance priorities. Lead and develop a high performing performance team. Support the evolution of L&WC insight tools, dashboards, and reporting frameworks. What You'll Bring Strategic & Commercial Thinking: Ability to connect performance drivers to customer outcomes, productivity, and P&L impact, and to guide senior leaders toward the most value creating priorities. Insight Led Decision Making: Strong analytical judgement, able to interpret data, build clear performance narratives, and focus stakeholders on where action will deliver the greatest effect. Data, MI & Technology Fluency: Comfortable shaping MI requirements, designing lead indicators, and improving insight delivery through dashboards, automation, and emerging data tools. Execution Excellence: A disciplined approach to delivering high quality, accurate outputs. Skilled at simplifying complexity, communicating clearly at senior levels, and maintaining organisation and focus in a fast paced environment. Inclusive & Empowering Leadership: Experience leading high performing teams, developing talent, and creating a culture where colleagues can thrive and bring diverse perspectives. Collaborative Partnering: Proven ability to build trusted relationships across Product, Coverage, Finance and other partners to align around shared goals and support improved commercial outcomes. About Working With Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesThis is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.