Aioi Nissay Dowa Europe

Senior Actuarial Analyst (Full time, Permanent) Are you ready to join one of the fastest-growing insurance companies with a warm, inclusive culture? We re building a diverse team that combines unique strengths to drive our business forward and we want you to be part of it. About the Role: As a Senior Actuarial Analyst, you ll play a key role in producing important actuarial reports and data for our UK portfolios. This includes calculating best estimate reserves in line with Group and UK reserving policies and preparing Technical Provisions in compliance with Solvency II requirements. What We Offer: Comprehensive training to help you grow your skills and expertise Ongoing support with a personalised development plan to advance your career A collaborative and inclusive work environment where your contributions matter If you re looking for a new challenge and the opportunity to take your career to the next level, we d love to hear from you. Responsibilities Reserves and Technical Provisions for UK portfolios: Use professional judgement and experience to determine best estimate of claim reserves on a quarterly basis, with a focus on a specific business segment (e.g. Commercial Motor) and support in other segments. Work in accordance with company policies and regulatory and professional standards, meeting the reporting timetables Taking a lead in the ongoing interaction with business counterparts, including claims and underwriting, in order to recommend realistic best estimates to the Senior Reserving Manager for allocated segments. Work to prompt resolutions of any queries which may influence the recommended reserves Contribute to preparation for the UK Reserving Committee; play a key role in business engagement meetings and set out key judgements and uncertainties Contribute to discussion of reserving risks, to enable Reserving Committee to set margin in line with AND-UK Reserving Policy Calculating technical provisions in accordance with Solvency 2 regulations, including coordination of the update of assumptions according to annual timeline Assisting with auditor queries, taking a proactive approach to resolving queries rapidly Ensure accuracy of information provided, with adequate checks. Ensure up-to-date documentation of processes and methodologies. Supporting the business: Contribute to forecasting and planning alongside finance colleagues Liaising with Pricing/Underwriting to ensure an adequate feedback loop between pricing and reserving, and helping to embed relevant underwriting information into reserving Contribute to providing required information to the reinsurance team for renewals People Management: Contributing to team meetings, team development and training Help line manager set objectives for the following period Capital: Assisting parameterisation and reviewing of assumptions that feed into the capital model, determining our capital requirements for ANDI-UK Actuarial Function: Support production of the Actuarial Function Holder s report and related Solvency II / Risk Management deliverables, as required Projects: Support with the Group s IFRS 17 implementation project, as required Support the ongoing transformation and simplification of the reserving processes, taking a proactive role in continuous improvement. Knowledge, Experience and Qualifications Strong understanding of general insurance actuarial concepts, with hands-on experience in reserving Progress toward Actuarial qualification. Up to date knowledge of actuarial reserving techniques Up to date knowledge of relevant UK and EU regulations (e.g. Solvency 2) Appetite for hands-on, technical actuarial work, and ability to reach pragmatic solutions when needed. An eye for simplification and efficiencies A high degree of accuracy and ability to check own and others work Communicates confidently to people with a range of professional and cultural backgrounds, being able to integrate business knowledge into their own work and work in partnership with the relevant business line Ability to supervise junior team members. Why Join Us? At AND-E, your growth and well-being matter. We re dedicated to supporting you in excelling at your current role while providing exciting opportunities to take on new challenges and propel your career forward. We know that finding the right fit is key so here s why our people love working here: Award-Winning Employer: Proudly recognised as the Best Large Insurance Employer 2023 at the British Insurance Awards. Exceptional Work-Life Balance: Flexibility is part of our culture because life happens. Whether it s your child s school play or a home delivery, we trust you to manage your time. Competitive Salary & Benefits: We value your skills and expertise and offer a package that reflects that. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. Our Benefits Focus on Your Health, Wealth & Lifestyle: Up to 28 days annual leave, with the option to buy or sell up to 5 days Discretionary 10% Annual Bonus Healix Private Medical Insurance options Life Assurance at 3x annual salary Comprehensive Health & Well-being Support including cashback on health expenses, free flu jab, 24/7 virtual GP, employee assistance programme, and enhanced family-friendly policies (e.g., £200 baby bonus) Financial perks such as £250 towards driving lessons , interest-free season ticket loans , cycle scheme discounts, Wagestream for financial flexibility , and pension advisory services. Subject to company performance and completion of probation. At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. We re committed to a diverse, inclusive workplace where everyone is valued and supported, including embracing neurodiversity. Equal Opportunities: We treat all employees and applicants fairly regardless of age, gender, ethnicity, disability, or any protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

We are recruiting for Third Party Capture Handlers in Newcastle on a Hybrid work basis. Monday - Friday, 37.5 hours per week. You will be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package. We are looking for someone with excellent negotiation and influencing skills to help us deliver a great service to our customers. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities Deliver customer-focused claims solutions in line with policy terms and claims handling procedures. Investigate and decide on liability and quantum, identifying fraud risks, indemnity concerns, and supporting evidence early. Provide effective third-party solutions to enhance customer experience and support capture targets. Manage your caseload efficiently, keeping accurate records and systems updated. Use knowledge of negligence and claims experience to negotiate fair settlements and control costs. Take ownership of customer issues, aiming for first-contact resolution and keeping customers informed. Respond to audit feedback to improve technical skills and contribute to team development. Work closely with claims suppliers to support strategic goals and service delivery. Recommend and implement case solutions that meet service standards and reduce risk and leakage. Support service improvements while ensuring fair treatment of customers. Liaise with other departments to identify and manage claims-related issues. Maintain ongoing compliance with FCA regulations and other legal or risk frameworks Knowledge, Skills and Qualifications Knowledge of Motor Claims (preferred) Understanding of FCA regulations, FOS principles, and TCF initiatives Strong workload planning and organisation skills Effective negotiation and influencing abilities Good verbal, numerical, and analytical reasoning with problem-solving skills Proficient in word processing and spreadsheet software Understanding of negligence principles and motor accident liability (preferred) Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We value flexibility because life happens. Whether it s your child s school play or a delivery, we support your work-life balance. We re committed to creating a diverse, inclusive workplace where we foster equity, embrace neurodiversity and where everyone feels valued and empowered to succeed. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Join our dynamic Fleet team in Newcastle as a Fleet Underwriting Support Specialist, providing essential support to Commercial Motor Underwriters, Brokers, and corporate clients. You'll handle policy documentation and admin throughout the policy lifecycle, ensuring accuracy and excellent service across multiple communication channels. This hybrid role offers flexibility with a minimum of 8 office days per month, free on-site parking, and salary of £25,000. If you're detail-oriented, organised, and ready to make an impact in a fast-paced insurance environment, we d love to hear from you! Role Responsibilities Complete all renewal prep work within the policy pre-renewal period using ANDI-UK systems to update and prepare consolidated policy and claims data for Underwriters, enabling timely policy invited terms, renewal of the policy following internal procedures. Produce policy documents, certificates, and mandatory paperwork for New Business and Renewals within FCA guidelines, maintaining service levels aligned with the Commercial Motor business plan. Make policy and premium adjustments as needed, updating records and issuing new certificates or endorsements promptly to meet client needs and service standards. Organise broker adjustment data, often fragmented, into clear declaration changes, processing and collecting revised premiums efficiently. Manage Fleet Credit Control, including preparing and reconciling broker statements, allocating payments, setting up direct debit plans, and chasing overdue payments for broker accounts ranging from £200k to £24M. Maintain accurate renewal control data, proactively chasing due renewals to ensure policies are renewed or lapsed as appropriate. Handle daily admin tasks related to underwriting business, such as file structuring, scanning, and quote logging, ensuring accuracy and timely completion to meet business goals. Provide excellent customer service by managing inbound/outbound calls, emails, and messages from underwriters and brokers, following up on unresolved queries until fully resolved. Act as the main contact for insureds needing assistance with the Fleet vehicle MID extranet application. Ensure timely daily uploads of policy extracts to the MID extranet, meeting required supply standards. Knowledge, Experience and Qualifications Experience in insurance, providing technical and administrative support. Skilled in new business processing, policy adjustments, renewals, and issuance. Strong verbal and numerical reasoning abilities. Proactive, resourceful, and good at problem-solving. Detail-oriented with a methodical approach, meeting agreed SLA deadlines. Eager to develop skills and grow both individually and as part of a team. Trustworthy, approachable, and maintains confidentiality at all times. Motivated to meet monthly SLA targets and daily/weekly deadlines. Proficient in MS Word, Excel, and PowerPoint. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We value flexibility because life happens. Whether it s your child s school play or a delivery, we support your work-life balance. We re committed to creating a diverse, inclusive workplace where we foster equity, embrace neurodiversity and where everyone feels valued and empowered to succeed. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation AND-E is an equal opportunities employer. We are committed to creating an inclusive workplace where all employees and applicants are treated fairly, regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, nationality, ethnic origin, religion or belief, sex, or sexual orientation.