We're looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces. You'll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You'll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos. What you'll do: Lead the sales function to achieve and exceed revenue, conversion and occupancy targets Develop and deliver sales strategies in collaboration with the Head of Events Manage the full client journey from enquiry through to contract handover Account management of key clients, agents and partner organisations Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews Represent Friends House at networking events, trade shows and familiarisation visits Oversee use of the venue management system, ensuring accurate data and timely reporting Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication Support client feedback, issue resolution and continuous improvement in service quality What we're looking for: Experience in venue, hospitality or conference sales Experience leading or supervising a team Experience managing client accounts and developing business relationships Proven ability to meet or exceed revenue and sales targets Strong leadership and motivational skills Excellent communication and negotiation ability High attention to detail and organisational skill Confident use of CRM or event booking systems Ability to prioritise, multitask and work to deadlines Professional, proactive and adaptable attitude Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 10 April 2026. Interviews: 13 April 2026, in person at Friends House. Meet the team: 22 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Mar 27, 2026
Full time
We're looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces. You'll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You'll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos. What you'll do: Lead the sales function to achieve and exceed revenue, conversion and occupancy targets Develop and deliver sales strategies in collaboration with the Head of Events Manage the full client journey from enquiry through to contract handover Account management of key clients, agents and partner organisations Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews Represent Friends House at networking events, trade shows and familiarisation visits Oversee use of the venue management system, ensuring accurate data and timely reporting Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication Support client feedback, issue resolution and continuous improvement in service quality What we're looking for: Experience in venue, hospitality or conference sales Experience leading or supervising a team Experience managing client accounts and developing business relationships Proven ability to meet or exceed revenue and sales targets Strong leadership and motivational skills Excellent communication and negotiation ability High attention to detail and organisational skill Confident use of CRM or event booking systems Ability to prioritise, multitask and work to deadlines Professional, proactive and adaptable attitude Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 10 April 2026. Interviews: 13 April 2026, in person at Friends House. Meet the team: 22 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
We're looking for an experienced Marketing Manager to lead marketing and communications across Quiet Company and its brands, including Friends House conferencing, café and retail, and Swarthmoor Hall. You'll drive marketing activity that supports revenue growth, strengthens brand visibility and ensures communications reflect Quaker values and ethos. You'll lead the development and delivery of strategic marketing campaigns across digital and offline channels, oversee digital marketing performance and work closely with colleagues across the organisation to support commercial success and organisational reputation. What you'll do: Lead the development and delivery of marketing and communications strategies across Quiet Company brands Drive digital marketing activity including SEO, PPC, social media, email marketing and content strategy Oversee website development, UX optimisation, accessibility and conversion performance Monitor marketing and sales performance, taking action where results are not meeting expectations Manage marketing budgets and ensure activity delivers measurable return on investment Lead integrated marketing campaigns across digital and offline channels Manage brand consistency and ensure communications align with Quaker values Build PR and media relationships and support reputation management Line-manage and mentor a direct report while supporting colleagues across the organisation on marketing initiatives Monitor marketing performance and provide insights and reporting to senior leadership What we're looking for: Experience in marketing roles with responsibility for digital marketing and strategy Strong knowledge of SEO, PPC, analytics, marketing automation and content marketing Experience delivering campaigns that support revenue growth and lead generation Experience managing agencies, freelancers or internal teams Strong copywriting, communication and stakeholder management skills Leadership, project management and organisational skills Ability to analyse performance data and make informed marketing decisions Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 14 April 2026. Interviews: 20 April 2026, in person at Friends House. Presentation: 23 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Mar 27, 2026
Full time
We're looking for an experienced Marketing Manager to lead marketing and communications across Quiet Company and its brands, including Friends House conferencing, café and retail, and Swarthmoor Hall. You'll drive marketing activity that supports revenue growth, strengthens brand visibility and ensures communications reflect Quaker values and ethos. You'll lead the development and delivery of strategic marketing campaigns across digital and offline channels, oversee digital marketing performance and work closely with colleagues across the organisation to support commercial success and organisational reputation. What you'll do: Lead the development and delivery of marketing and communications strategies across Quiet Company brands Drive digital marketing activity including SEO, PPC, social media, email marketing and content strategy Oversee website development, UX optimisation, accessibility and conversion performance Monitor marketing and sales performance, taking action where results are not meeting expectations Manage marketing budgets and ensure activity delivers measurable return on investment Lead integrated marketing campaigns across digital and offline channels Manage brand consistency and ensure communications align with Quaker values Build PR and media relationships and support reputation management Line-manage and mentor a direct report while supporting colleagues across the organisation on marketing initiatives Monitor marketing performance and provide insights and reporting to senior leadership What we're looking for: Experience in marketing roles with responsibility for digital marketing and strategy Strong knowledge of SEO, PPC, analytics, marketing automation and content marketing Experience delivering campaigns that support revenue growth and lead generation Experience managing agencies, freelancers or internal teams Strong copywriting, communication and stakeholder management skills Leadership, project management and organisational skills Ability to analyse performance data and make informed marketing decisions Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 14 April 2026. Interviews: 20 April 2026, in person at Friends House. Presentation: 23 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
We're looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You'll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you'll do: Support day-to-day shop operations, including service standards, displays and visual merchandising Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised) Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support) Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures Work closely with the FOH Manager and Retail Buyer, and liaise with Café/Reception/Events to support a consistent visitor experience What we're looking for: Substantial experience in a retail environment Strong customer service and communication skills Confidence with EPOS systems and stock control processes A good eye for presentation and attention to detail Comfortable supporting and coordinating volunteers Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with some early mornings/evenings/weekends depending on business needs. Location: Friends House, Euston Road, London, NW1 2BJ. Salary: £32,323 + £5,000 London Weighting per annum. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on Monday 6 April 2026. Interviews: w/c Monday 13 April 2026. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Mar 26, 2026
Full time
We're looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You'll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you'll do: Support day-to-day shop operations, including service standards, displays and visual merchandising Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised) Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support) Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures Work closely with the FOH Manager and Retail Buyer, and liaise with Café/Reception/Events to support a consistent visitor experience What we're looking for: Substantial experience in a retail environment Strong customer service and communication skills Confidence with EPOS systems and stock control processes A good eye for presentation and attention to detail Comfortable supporting and coordinating volunteers Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with some early mornings/evenings/weekends depending on business needs. Location: Friends House, Euston Road, London, NW1 2BJ. Salary: £32,323 + £5,000 London Weighting per annum. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on Monday 6 April 2026. Interviews: w/c Monday 13 April 2026. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
