Nestlé SA

Passionate about coffee and creating memorable moments Here at Nespresso, we are committed to recruiting and developing inspiring talent, who will drive our culture of elevated customer experience. Exceeding the expectations of every customer whilst communicating our brand purpose, vision and stories. That's why we are looking to connect with individuals that are looking to bring their excitement for retail and sales whilst using their management experience to optimise the commercial success of our boutiques. We've got big ambitions and we're always looking for talented people like you to join our Nespresso team. We'd love to hear from you to join our talent pipeline, so we can reach out about upcoming opportunities that align with your interests and experience. What will make you a successful Boutique Leader? As the leading brand ambassador of your boutique, you'll demonstrate passion and inspirational leadership to drive the commercial success of your boutique coupled with the ability to nurture a fantastic team who promote our unique brand experience and Nespresso Story. You'll have experience of working in the retail sector at a Store Manager level and we are also happy to consider those from a different background who have the required skill set. You'll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills. You'll be able to rapidly build strong, working relationships with your customer base and in the communities. Ability to adapt and challenge where needed. Previous experience making key decisions and action planning to drive results. Previous line manager experience and knowledge of HR best practice with a real passion for developing your team through their careers, supporting them to be the best that they can be Will have strong understanding of sales and setting KPIs to enhance the store performance. Our story Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we'd like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainabilityand balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability What you can expect from working in Nespresso? A community that is committed to support and recognise talent, providing multiple opportunities and resources for personal development and growth. We want people to feel they can be themselves, voice their ideas with confidence and believe their best is yet to come. On top of this, expect great benefits (not just a free Nespresso Machine and supply of coffee) like a competitive salary, bonus, pension scheme and much more. When you apply please let us know your preferred location on your CV and/or cover letter. What you need to know As this is a talent pipeline for current and future opportunities, we will endeavour to inform you as quickly as possible if your profile is being considered. However, there might be occasions where we will contact you at a later date as suitable opportunities arise across Nespresso. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Grab a coffee and submit your application, you could be exactly who we are looking for!